Virgin Media Outage Report in Stoney Stanton, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoney Stanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoney Stanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stoney Stanton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Rugby, Nuneaton, Hinckley, Bedworth and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stoney Stanton, England
Latest outage, problems and issue reports in Stoney Stanton and nearby locations:
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Mr Booth
(@tsbooth) reported
from
Hinckley, England
@virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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Brian Blackmore
(@blackmbn) reported
from
Coventry, England
Mum ask me why I hadn’t responded to her email, I told her I had, turns out @virginmedia ‘s email servers didn’t like mine and dropped the connection after HELO so the email response never left my house. Probably SPF or something like that I guess.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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VOODOO 🇬🇧
(@Ciaran_Beatty) reported
from
Coventry, England
@virginmedia internet has gone down again when will this be fixed ??
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wozzaてらつつち
(@hoohoowozza) reported
@virginmedia I have no tv listings on my TV guide? Is there an issue. Rebooted the box!
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Craig Germanotta
(@emovampirecraig) reported
@virginmedia Fix it now please im missing out on some dam tv
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maisie 🌞
(@maisiegardner_) reported
@virginmedia hi my internet has been down most of today and TV isn’t working help pls
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Graemehausen
(@mightykotor) reported
@virginmedia For a text massage run around to be told the same corporate chorus line? No thanks. Bad enough when I have to call your "tech (lack of) support", think @BBCWatchdog or similar should look into it, you guys love appearing on there...
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Ms McBobb
(@MsMcBobb) reported
@virginmedia I get you’ve had an outage . And a bad one . We’re all sorry for you. But the elderly get left behind on this . And being on the front foot with messaging and compensation is also helpful .
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David Gaszczak
(@DGaszczak) reported
@virginmedia @rowancoleman What about the continuing poor customer service?!…and why are virgin media so expensive??
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Emma Baker
(@bewilderingcat) reported
Hey @virginmedia since the outage yesterday, we still haven’t recovered catch up services and out WiFi is undetectable on our phones, what’s going on??
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Damien Haughney
(@Badgerboy81) reported
@virginmedia Pretty poor tbh , should at least be some form of compensation really 🤔
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Paul Price
(@PRInCEandthief) reported
@virginmedia is broadband down in the WN6 area of wigan? Can’t get online. Thanks
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Covidiots😷need😷not😷reply💙
(@ginge003) reported
@virginmedia Hi, just going through my ‘recently deleted’ and finding loads of deleted shows that I never recorded, nor would I ever want to watch. Why does this happen? Thanks.