Virgin Media Outage Report in Scarcroft, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scarcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scarcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Scarcroft, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Liversedge, Harrogate, Castleford, Wakefield, Batley and Knottingley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Cleckheaton |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Scarcroft, England
Latest outage, problems and issue reports in Scarcroft and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia I have NEVER seen such disgusting customer service. This is appalling.
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GM Rod #TeamNGU
(@GM_Rod66) reported
from
Leeds, England
Ok @virginmedia, I’ve been patient and I understand some things take time to fix, but it’s been a WEEK now. And today it’s not just slow, it’s stopped working. This is ridiculous!
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wendy driffield
(@driffield107) reported
from
Leeds, England
@virginmedia this is getting stupid now, can't phone family or anything all day, this what we pay a fortune for crap service or in this case no service, can't even phone to find out what problem is, no info at all 😤😤😤
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meg
(@megsNewsome) reported
from
Gildersome, England
@virginmedia The worst customer service I have ever come across. Apparently promises to call customers back for the 10th time means nothing.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@cemtex1 @bluenoseguy80 @virginmedia Mine has just done the same. I had just rented a film too, within two mins broadband went down, so I’ve had to rent it again!! They owe me a fiver back.
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Jacqueline
(@Cole63Jacqui) reported
from
Harrogate, England
@virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia The network is poor. Initially slow speed but has stopped now. Kibdkt fix this. Thanks!
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Dan Lancaster-Holmes
(@LancasterHolmes) reported
from
Rothwell, England
To anyone thinking of joining @virginmedia, seriously reconsider if you value decent service. I think they’re crap.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
@OBiW4NSHiNOBi @virginmedia Lol. In a bad way.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia Non..it's either running too slow or the service becomes completely interrupted for some hours only to reconnect spontanously later. It's slowing a lot of things down.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
This broadband is doing my ******* NUT IN!! It’s been off since 11.30 this morning, sort your shit out! @virginmedia #virginmedia
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia It's the broadband wireless service that is affected
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@bluenoseguy80 @cemtex1 @virginmedia Oh it’s just gone again!! At the second attempt of watching a rented film. This is disgusting, I thought Sky were bad.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia you need to refund me £4.99 because I rented a film, and your stupid broadband crashed within 2 mins. Now I have to rent it again. DM me please.
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Woooh! Gary Taylor
(@GaryTaylor67) reported
from
Leeds, England
@virginmedia No financial information, no passwords. Partly because I can never remember my password...
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@Alan_Davie @virginmedia @Virgin I have had none all day too, I’m in Leeds. Disgusting service.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia Its a Hub 3. Therein lies the problem.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia It’s back today. I’m not happy with your service at all. I clicked the link several times, it said everything was fine. Then I called the status line and it said there was issues. I’m still owed a refund if £9.98 due to two failed attempts to watch a rented film. Overall POOR.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@virginmedia You just seem to dish out links to click and numbers, with the standard line of ‘not the level of service we expect’ ..... no actual customer care at all. I left Sky due to their disgraceful service, beginning to regret coming to you.
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Danai-Sapfo Petraki
(@DanaiSapfo) reported
from
Leeds, England
Bloody Virgin Media can't make calls or text! Been like it hours now...Totally crap network!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ice
(@Icetronixa) reported
@virginmedia I spoke to someone in customer service who put me on hold to investigate the issue to be hung up on after being on hold for over an hour. You've cancelled my broadband in error and now I am unable to work nor get through to anyone. I'm not impressed.
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Si Cun
(@STCunningham_) reported
hey @virginmedia - can you tell me the best way to speak to someone please? been trying to call your number for a week but it's impossible to get through, and an automated chat isn't answering my Q's! any help would be appreciated!
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Tiago Campos
(@Vanishing_Time) reported
Hi @MartinSLewis , I spent over 3 hours on hold to @virginmedia to cancel my account, now have been waiting 2 hours on a live chat, Trust Pilot is inundated with people being lied to, accounts of 8 hour waits and worse. Any suggestions? Thanks
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Samantha Sehar
(@samantha_sehar) reported
@virginmedia Yes! Due to a delay in activation ! My broadband has been awful too! Not good when working from home with 3 kids! Adds to the stress of current restrictions!!!
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Marcho
(@Marcho451) reported
@virginmedia Hi, broadband infrastructure is being upgraded on my street. Your contractors have caused damage, how do we ensure this is repaired on completion?
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Jack Dickerson
(@Dack_Jickerson) reported
@virginmedia Been trying to contact support for days now. Waited all day on the webchat for no response. Calls to 0345 454 1111 are met with "we're busy, try again later". What am I meant to do?
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Andy branch
(@Andybranch6) reported
@virginmedia Ive been on the message service for 3 hours trying to cancel my contract but still not been put through? Thanks
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Sally S Dempster
(@SallySofijah) reported
@virginmedia after spending 1.5h on the phone, being transferred to 3 different departments, no one fixing the error your team made, I've just been hung up on during transfer! Is this an actual joke? How is your customer service so incredibly poor?!
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ste dowling
(@ste_dowling) reported
@virginmedia Rubbish service this morning. Been having WiFi problems, 1st customer service man I spoke to diagnosed my problem and said he would pass me to a 2nd to get me WiFi boosters.
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Elio Lamaa
(@ElzPokegem) reported
@virginmedia Whats the address to post to cancel?