Virgin Media Outage Report in Scarcroft, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scarcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scarcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Scarcroft, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Liversedge, Cleckheaton, Harrogate, Castleford, Batley and Knottingley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Scarcroft, England
Latest outage, problems and issue reports in Scarcroft and nearby locations:
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Thomas Lawrie-Clark
(@_T_L_C_) reported
from
Gildersome, England
Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Daniel Rawson
(@drawsonleeds) reported
from
Scarcroft, England
@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lexa de Vere
(@Lexadevere) reported
@virginmedia My 87 year old mother who depends on her phone as a lifeline has been left with no phone line, again. Do you have problems in the Poole/Bournemouth area? Pls get her reconnected ASAP.
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Jay Winstanley
(@Jaywin83) reported
@virginmedia Superb, leave the room and it doesn’t even connect to Wi-Fi , let alone work. We’ve had it for over a year and it’s rubbish. We have had different providers over the years so black spots aren’t the issue
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Banhammer72
(@Banhammer72) reported
@virginmedia About an hour ago I turned it off for 20 seconds before turning it back on. Yesterday I turned it off and waited 10 minutes before turning it back on. Both times after a short period the service comes back, but then the issue starts again sometime after.
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Lady Linda Christie #SlavaUkraini 🇺🇦🇺🇦🇺🇦
(@Catwomanx6) reported
@WASoutlooks @JeanneBartram @virginmedia They either think we're idiots or they are. They told me not to cancel the DD until they've spoken to me, then have gone quiet since 12 noon yesterday. Sod that. I've cancelled it and bought a cheaper broadband and a Freeview recorder.
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CFAJC85
(@CordellCbear) reported
@virginmedia Slow speeds in certain rooms, Wi-Fi on mobile phones not working, price is shocking etc
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Xerneus
(@HibanaEN) reported
@virginmedia Says there's no issues here. It's been 2 days now and it's still constantly dropping
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// Bertie // LOVE
(@BertrandRustles) reported
@virginmedia As usual, your service checker is useless. Your site says there's no issue but when you phone an auto message confirms the issue and says it's "complicated" and gives no clue of timing.
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Heather
(@KinsyRock) reported
@virginmedia Tested both, the wireless will occasionally connect to one device and run slowly but it’s been awful
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Andy W
(@apdubb1234) reported
@virginmedia Hi. I have the app, I also have the extenders across the house. This isn’t an issue with it reaching other rooms, it’s an issue with the signal being unreliable. I’m sat across from the Hub and the 5G can drop without warning
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// Bertie // LOVE
(@BertrandRustles) reported
@virginmedia As usual, your service checker is useless. Your site says there's no issue but when you phone an auto message confirms the issue abd says it's "complicated" and gives to clue of timing.