Virgin Media Outage Report in Scarcroft, City and Borough of Leeds, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scarcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scarcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Scarcroft, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Liversedge, Harrogate, Wakefield, Batley, Heckmondwike, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Cleckheaton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Scarcroft, England
Latest outage, problems and issue reports in Scarcroft and nearby locations:
-
Natalie Ball
(@NatalieBall21) reported
from
Leeds, England
@virginmedia I have tried to call everyday for two weeks, it stays all agents are busy and the line disconnects. I have moved and no longer require your services. How do I cancel the contract?
-
Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡
-
FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.
-
Pippa Oldfield
(@PippaKOldfield) reported
from
Wakefield, England
@AssistanceVm @TranslatioNinja @virginmedia That’s a bit of a salty reply. I think your customer was referring to various barriers in the way of cancelling her contract, not the difficulty involved in selecting call options. She’s still been unable to cancel and is being pressured her to keep her contract.
-
Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
-
antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work
-
SvP💙💛
(@SophieVPeel) reported
from
Leeds, England
4 days of trying to get through to @virginmedia finally get through to Sandra to be told they have system issues and can I call back in 2 hours- shocking and poor customer service #dontusevirgin quick enough to take my money!
-
Joannemarygriffin
(@Joannemarygriff) reported
from
Wakefield, England
@virginmedia On demand still not working and every time I sign in it’s been moved on three days for repair in my area. This has been ongoing for two weeks now which I find unacceptable especially when all bills have just gone up in price.
-
Antonio M. Arboleda #FBPE
(@Toni_M_Arboleda) reported
from
Leeds, England
@virginmedia Yes, thank you. I have checked. I rang 150 and all they get me to do is to restart my hub. It works OK for a while, but problems come back. I am very upset. I videocommunicate with 100s of people and it is very embarrassing having to explain 2 them the problems caused by Virgin
-
Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!
-
Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia Spoken to a chatbot, messenger bot, automated phone system, a human and still can’t get @virginmedia to cancel my contact. Over 3 hours of being placed on hold and sent round in circles
-
super pablo
(@pablo_hescobar) reported
from
Leeds, England
@virginmedia been on hold for 85 mins to then have the call ended before even speaking to anyone. That’s made me want to cancel my package even more now
-
Phil Hicks
(@Neolawn) reported
from
Leeds, England
@virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.
-
Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
-
Healey 🤍💛💙🏆
(@Healeybrooks) reported
from
Wakefield, England
@virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.
-
Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
-
Matt Ferretti
(@MatthewFerretti) reported
from
Leeds, England
@virginmedia I HAVE SPENT A TOTAL OF 3 HOURS ON THE PHONE TRYING TO CANCEL MY CONTRACT!
-
Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
-
Fat Joe
(@Ash_worth) reported
from
Leeds, England
@virginmedia It’s a wireless connection. It’s the router that crashes- apparently an issue in the local area. It’s happened since the first week in December and now we’re on to the 4th date for it to be fixed. Nightmare with homeschooling and work.
-
Jamie ✈️
(@onthelandline) reported
from
Wetherby, England
@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AmanMK
(@AmanMK17) reported
@virginmedia thank you Virgin. For #disconnecting our phone call FOUR times and not calling back despite having our telephone number. Also thanks for keeping us waiting for you all day yesterday to install our internet. Your customer service is shambolic!!
-
Tom Bryan
(@TomBryan_3) reported
@virginmedia Thankfully, after weeks of trying, we’ve managed to resolve. I’ll still be logging a complaint for your (lack of) customer service
-
Coralie Fox
(@Finkk_) reported
@virginmedia The more people I include, the more likely I’m going to be able to finally cancel my account. I’m tired, I’m extremely upset and I cannot afford to keep paying so I am desperate now
-
Stephen Neal
(@Stephen_Neal) reported
.@virginmedia really needs to join up its fault systems. Ring 150 and am told there's a fault in my area, and am offered a text to let me track the status of the fault. When I click on that link I get told there are no reported issue. 1/2
-
Tom Bryan
(@TomBryan_3) reported
@virginmedia Told you you hadn’t reviewed correctly. Yes, my FIL is a current customer, something else that was stated previously
-
David.
(@ElJaffoGuzman) reported
@virginmedia It's over utilisation. It's been going on for 7 months. You lot are virgin care more about padding the blonde cubts bank account than the quality of the service you provide.
-
⚽⚽ L E E ⚽⚽
(@_Fletch__) reported
@Albionwestand @virginmedia Shocking mate I called up @virginmedia and they said I can reduce bill by £60 without losing any channels 3 days later all the kids channels go! Very poor company
-
Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia So you are not adjusting your charges and not offering customers the option to opt out of a service where you cannot offer like for like or anything like what you are replacing -
-
Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia You are not providing a land line you are providing a digital line. It will fail if there is a power cut. You are no longer charged for landline rental but you continue to pass on the costs for the landline rental to me & are substituting it for a product I have no use for
-
AmanMK
(@AmanMK17) reported
@virginmedia Our installer failed to turn up yesterday after we waited all day. We’ve been cut off 4 times whilst trying to resolve this, this morning. We want to cancel our contract with Virgin as the nearest install date is now 26th July - we’ve already spent £80 for wifi so far this week.