Virgin Media Outage Report in Scarcroft, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Scarcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Scarcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Scarcroft, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Batley, Cleckheaton, Liversedge, Harrogate and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Leeds |
Wi-fi | |
| Wakefield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Scarcroft, England
Latest outage, problems and issue reports in Scarcroft and nearby locations:
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Chris Burden
(@Chris_a_Burden) reported
from
Wakefield, England
@virginmedia shocking broadband service and impossible to get through on the phone. I'm giving up now and going to bed. #disappointed
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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KDH
(@MeKeiron) reported
from
Leeds, England
@virginmedia Broadband “service” (non-existent) continues to be a shambles. No clarity as to whether this will ever be sorted. Virgin please show some concern for your customers.
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexia Garner
(@Alexia_Zenonos) reported
@virginmedia Done that, checked and link said issues with broadband and service-should have been back 12/02, but still only getting 10-40mb! Been 6 days now. Beyond a joke!
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JayDbz
(@jaydbzz) reported
Honestly virgin media can **** right off with the amount of outages they have with their broadband. It goes down more than mo salah does in the penalty box ffs
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Jess ❄
(@xJessileigh) reported
Love paying for a service Virgin Media can never provide 🙃🙃
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John Barr
(@LUCKYJB4) reported
@virginmedia my internet is down and the status check is also down…. 🤔 have you tried switching it off and on again?
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c3h8xcx
(@propanexcx) reported
Wifi pahal babi cacat **** you virgin media
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cam
(@xCamrin) reported
@DeaconJE_ @virginmedia didnt even go fully down aswell
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Loz🐸
(@zLaurrren) reported
@virginmedia is **** lately. Literally never had a problem for like 2 years and this past few days is been on and off constantly 🙃
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SΔUL
(@SaulGregory) reported
How can Virgin Media have so many issues, literally a multi billion pound company
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DannyCully
(@Call_Me_Dan__) reported
@virginmedia I demand compensation for the Internet being so ****** this evening I know I ain't paying £111 for tv and internet just for it to be down every other day.
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✨SynchroJack88 - TL48✨
(@SynchroJack88) reported
@mumof3xxx @virginmedia Thank god it’s not just me I thought my box was broken! Their service status page states no errors but there clearly is and has been like it for hours, come on @virginmedia this is terrible!