Virgin Media Outage Report in Sandhurst, Bracknell Forest, England

Problems in the last 24 hours in Sandhurst, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Sandhurst, England

The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Farnborough, Guildford, Bracknell, Camberley, Woking, Egham, Fleet, and Aldershot.

City	Problem Type	Report Time
Slough	Internet	1 hour ago
Slough	Internet	12 hours ago
Slough	Internet	12 hours ago
Slough	Internet	20 hours ago
Slough	Internet	20 hours ago
Reading	Internet	20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sandhurst, England

Latest outage, problems and issue reports in Sandhurst and nearby locations:

• 
  Paul Bowsher (@boffbowsh) reported 31 seconds ago from Wokingham, England

  Virgin Media down again today. Getting increasingly tempted by FTTPoD.

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 3 minutes ago from Guildford, England

  @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

• 
  Nicole 💛 (@nicoleblackmanx) reported 6 minutes ago from Slough, England

  @virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!

• 
  Kim Ronaldson (@rattyliveshere) reported 7 minutes ago from Guildford, England

  Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

• 
  JC (@Jamesccampbell_) reported 8 minutes ago from Farnham, England

  got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

• 
  Chantelle Newton (@chantelle_ukccf) reported 19 minutes ago from Farnborough, England

  @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

• 
  ruthless (@chopper2fit) reported 19 minutes ago from Bracknell, England

  @virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever

• 
  Philip E Davies (@philip_e_davies) reported 29 minutes ago from Wokingham, England

  @virginmedia I texted that number yesterday at 1840 and never got a reply

• 
  John David (@johnedavid) reported 31 minutes ago from Egham, England

  I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers

• 
  Kim Ronaldson (@rattyliveshere) reported 37 minutes ago from Guildford, England

  By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

• 
  JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported 37 minutes ago from Camberley, England

  @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

• 
  Philip E Davies (@philip_e_davies) reported 39 minutes ago from Wokingham, England

  @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

• 
  Viv Burrows (@VivBurrows) reported 39 minutes ago from Lightwater, England

  @virginmedia Pitifully poor, would never recommend them to a business

• 
  Becky (@bmm1979) reported 40 minutes ago from Reading, England

  @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

• 
  Philip E Davies (@philip_e_davies) reported 41 minutes ago from Wokingham, England

  @virginmedia Down again! Your service is a shambles at the moment

• 
  Spa Wellbeing (@SpaWellbeing) reported 50 minutes ago from Wokingham, England

  What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?

• 
  David Bonney (@isetta_windsor) reported 52 minutes ago from Windsor, England

  @DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!

• 
  John David (@johnedavid) reported 56 minutes ago from Egham, England

  Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers

• 
  Philip E Davies (@philip_e_davies) reported 57 minutes ago from Wokingham, England

  @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

• 
  Philip E Davies (@philip_e_davies) reported 58 minutes ago from Wokingham, England

  @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goddess (@Goddess52277914) reported 5 minutes ago

  @virginmedia Yes, this is a terrible service, to come into someone’s home and leave it in damage state

• 
  Andrew Singleton (@singostokey) reported 8 minutes ago

  @virginmedia what’s with the internet connection? It’s been poor for the last few days in N16

• 
  Jay Kay (@Kay16979767Jay) reported 9 minutes ago

  @virginmedia To resolve the issue , this internet has caused work to be lost and constant dropping out of online meetings as well as consoles iPads and PCs cannot run any games without huge lag or not even connecting this is nothing like what was promised and it’s infuriating that we were

• 
  3lawe (@ali_attalla) reported 10 minutes ago

  @virginmedia I've made complaints. The reason for complaints is to get something done. Nothing is getting done. I can't believe the customer service in this company!

• 
  Ken Adams (@KenAdam63311447) reported 13 minutes ago

  @virginmedia you webpage is a joke. Weeks I've tried to upgrade through your website and it says "oops" No i don't want to talk to one of your customer services over the phone. Just sort your webpage out.

• 
  M (@MMMM44439) reported 18 minutes ago

  @virginmedia @virginmedia yes still no fix can’t even send an email but shows as live and connected getting 1mb download on Speed test been like this for a month

• 
  Ian Gallagher (@iangallagher82) reported 18 minutes ago

  @virginmedia Thanks, I've already made a complaint. Virgin TV Go not working when I want to watch live football, plus my broadband dropping out three times during client meetings in one week is not the service you should be providing for what you charge.

• 
  Sole.Surfer (@W45EMS) reported 21 minutes ago

  @virginmedia @Kay16979767Jay Your WiFi service is dogshit

• 
  amy (@amythomas_xx) reported 22 minutes ago

  @virginmedia The service page is now saying there isn’t an issue but if we call, it says there is. This is so frustrating. We were also due an engineer on 8 Jan who never showed up. Please can someone look into this directly?

• 
  Will Price Studio (@willpricestudio) reported 22 minutes ago

  Hey @virginmedia, how do I get in touch with you? I can't email, there isn't a chat facility and nobody is answering the 0345 454 1111 help number. #stayconnected