Virgin Media Outage Report in Royton, Borough of Oldham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Royton, Borough of Oldham, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Rossendale District, Stockport, Rochdale, Sale, Oldham, Salford, Halifax and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bury |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Bury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Royton, England
Latest outage, problems and issue reports in Royton and nearby locations:
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
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Dave
(@bigdave22003388) reported
from
Manchester, England
@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Laura May
(@Laura_May_Ness) reported
from
Manchester, England
Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cynthia Rao
(@CynthiaRao4) reported
@virginmedia No they are not aware. I had one person from virgin who tried to help by telling me to reset the router. It hasn’t worked. I don’t know what to do. Internet is working fine one minute and not the next - no one is helping me with this.
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Emily Dunning
(@emilydunning6) reported
I wonder if anyone @virginmedia would like to get in touch with me to explain why my 75 year old mother was treated so appallingly by your customer service helpline today? Is it your policy to be rude and abrasive? Truly disgusted.
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Mel
(@melonie45678) reported
@virginmedia Still ongoing… we as a family unit who depend on your services, can only rely so much on mobile data before it runs out. It’s been 24 hours+ since my WiFi has been down, a RNS signal fault and still no internet connection… looks like it’s gonna be a tough few days…
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Kytes TEAM WHITE CHOCOLATE 🍫🦊💖🐾🌟
(@kidkytes) reported
Lol the internet only ever decides to stop working when you’re doing something, got plans or not at work. Never during the times when you’re just wasting time on it. Thanks Virgin Media.
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Angela kavanagh 🇿🇲
(@AngieE11a) reported
@virginmedia you have the WORST customer service imaginably possible!! I have been signed up for a month and I’m already leaving! 40+ calls and no one seems to know what they are doing! Promises of calls back that never come! no resolution! I can’t even get through to cancel
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Alyson Yates
(@NorthernMoorSW) reported
@Jim_mufc_ @virginmedia The engineers cut my cable by accident yesterday morning. Promised me someone would be out to fix it. No one came. I was promised it for today. When I double checked what time, nothing booked in. I’m now going to have no tv, wifi or phone until at least Monday
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Tester
(@ministeroftest) reported
@virginmedia Continuous outages and loss of service. The speed you advertise is nowhere near the delivered one. When I am in uk i better use my phone data so n tethering…
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Nick Tuck
(@NickTuck_actor) reported
@virginmedia We were told they were, that have said about a potentially problem with the street but at no point did you email to tell us the installations wouldn’t happen, we have waited in 3 different days now for nothing
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Michael Lyle
(@MichaelLyle3) reported
@virginmedia Virgin certainly hasn’t been there to help thus far. A range of contradictory explanations… but basically our internet couldn’t be installed from January when we ordered, until February. So a dongle was meant to be provided in the meantime… it didn’t arrive a week later (1/2)
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Ⓛⓔⓔ Ⓣ
(@leetheasby) reported
@virginmedia any chance of an upgrade for a newer Tivo box please so I can watch @ITVX ? I've been a customer for twenty five years.