Virgin Media Outage Report in Rock Ferry, Metropolitan Borough of Wirral, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rock Ferry, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rock Ferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Rock Ferry, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Widnes, Runcorn, Greenfield, Greasby, Upton, Wallasey, Birkenhead, Prenton, Ellesmere Port and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Widnes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rock Ferry, England
Latest outage, problems and issue reports in Rock Ferry and nearby locations:
-
gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia is there an issue with Internet in the L30 area? Been on and off for last two days wfh is painful!
-
gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
-
gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
-
Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
-
jude parkin
(@JudeParkin) reported
from
Ellesmere Port, England
@virginmedia Trying to cancel an engineer appointment for tomorrow.. nothing on line to be able to cancel ? Tried calling 150 after 10 minutes got cut off !
-
Maria McCool Davis
(@MariaMcCool) reported
from
Liverpool, England
@virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?
-
Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
-
Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!
-
livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
-
Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
-
livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
-
Spooky Monk 🦇 🎃
(@trendylefty) reported
from
Birkenhead, England
@NotABotHonest_ @virginmedia Richard Branson has finished counting the money he got from taking the NHS to court and is now on his private Caribbean island beach giving precisely zero ***** about your problems. 👍
-
Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia so slow today ookla says nope can’t even run a test!
-
Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
-
Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
-
Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@Jay_Dee29) reported
@virginmedia Horrible customer service. Ive been messed around royally lately. Lied to, fobbed off. Then you have the cheek to increase my bill from £27 to £34. Called up and was offered £35 if I signed up a new contact. £1 more than the extortionate price hike. Absolute joke.
-
Pete Brimfield
(@3Brims) reported
@virginmedia Your original email was not received in junk/spam. I have replied but now my email has gone down! I’ve emailed you from a different email. #canthingsgetworse
-
Austin Kelly
(@AustinK90328917) reported
Broadband down in BT37 9 when can I expect #virginmedia to have this sorted?
-
Andy Turner
(@turnersplumbing) reported
@vmbusiness My god the other must be really bad! Still waiting to have our connection to our new office that you promised before we moved in in February
-
Adi senyk-bridge
(@AdiSxBridge) reported
@virginmedia Indeed I did, and again this morning, no known issues. I thoroughly enjoy having to waste so much time repeatedly resetting my router every few weeks. The engineer who visited recently clearly hasn't resolved the root cause. Wifi down again today
-
Steve Boothby
(@SteveBreave) reported
@katobell @virginmedia Never leave feedback for them. Lots of these companies talk the talk then, immediately, ask for feedback. You give it to them and then, a little while later, you (may) find out it was just talk.
-
Colin
(@albaman90) reported
@virginmedia Realistically @virginmedia I need someone who can sort this problem to call me this evening. Is this something you can arrange? I cannot spend more time getting the run around trying to get the solution
-
Kevin
(@KevinDecaf) reported
@virginmedia @virginhelp The service was never installed properly and multiple engineers have came out to fix it and been unable to
-
Bev Hynds
(@bevhynds) reported
@virginmedia introducing annual inflationary increases and removing people’s ability to cancel their contracts is a disgrace & only serves to benefit you. People should be given the choice rather than hiding it in the T&C so you can remind them next year when they forget.
-
Newforestgamer
(@newforestgamer) reported
@MrProWestie @EddieMakesGames @virginmedia I was paying £100 plus a month for Sky tv and internet ( 60 up 30 down ) Iv cancelled sky now pay £25 a month for fibre and paid £50 for a loaded fire stick !!! For the year winning :)