Virgin Media outages and service status in Penwortham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Penwortham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 23, 10:36 PM GMT+1.
- Internet (53%)
- Wi-fi (25%)
- Total Blackout (15%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penwortham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penwortham, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Preston, Chorley, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 18 hours ago |
|
Blackburn
|
Wi-fi | 1 day ago |
|
Blackburn
|
Total Blackout | 2 days ago |
|
Blackburn
|
Internet | 4 days ago |
|
Blackburn
|
TV | 5 days ago |
|
Blackburn
|
Internet | 6 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Virgin Media Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Chrissie Fuller (@miteamshirts) reported from Chorley, EnglandRe Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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Michelle E (@Elle83) reported from Walton le Dale, England@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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sarah (@ms_sasmassey) reported from Preston, EnglandHi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
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Katy Molyneux (@boardchik) reported from Standish, England@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, England@DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐
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bay (@Baynesi83) reported from Mellor, England@NadineDorries @virginmedia @O2 Here she is again that glam Nan spouting bollocks that is instantly shot down by ordinary people who seem to actually know facts. She really needs to shut up or just read factual information instead of coming across as an incompetent muppet.
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sarah (@ms_sasmassey) reported from Preston, England@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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sevs66 (@mgsevs) reported from Kirkham, England@virginmedia @1862_TwoPies Cut and paste Cut and paste Cut and paste That is NOT customer service even if you fake it to be
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NeckSausage (@NeckSausage) reported from Tarleton, England@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Chris Mann (@Christerphurr) reported from Preston, England@virginmedia our broadband is down, any idea when this will be back up?
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is ******* crap
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Lewis Horsfield (@lewishorsey92) reported from Warton, England@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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Chris (@houghtonc79) reported from Preston, England@virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service 😡
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Ruddy (@srudd1992) reported from Leyland, England@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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SJK (@SammyKnowlesX) reported from Banks, England@virginmedia tv and broadband down in banks, is this a known issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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entrustTMF (@entrustTMF) reported@virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear🙁
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Paul Turner (@st07pat) reported@virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail
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S (@sanowano_) reported@virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.
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David Whiteside (@yardley_canary) reported@virginmedia Being given 4 different values from different sources about what our monthly bill will be was the worst but there are too many to list...
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🚩महाकाल 🚩आशीष हिंदू राष्ट्रवादी (@ASHISH_RAJPUT22) reported@VirginMediaIE Can you please support here I am chasing virgin media since30 days ,I paid last bill Euro 117 last month after discussion with customer care executive Again they have generated bill of around 39 Euro even I informed them I already moved on 6th March 26.
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BigF (@Bigg_F_) reported@virginmedia Yes. Eventually got through via chat to a real person. They advised a factory reset of hub which is a complete pain to set back up and it made no difference. Engineer arranged to come today. I also raised a formal complaint. Mysteriously it’s working two hours later.
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entrustTMF (@entrustTMF) reported@BertySi @virginmedia That's a flat no from @virginmedia on the MiFi with credit suggestion. Question is, are they prepared to do anything to help or assist seriously inconvenienced and frustrated customers?
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Ninzolow (@Ninzolow) reported@nib95_ You bought or sourced a MESH now? 👀 Also the bad news with youFibre is there becoming a part of Virgin Media should the deal be approved (Subsidary of the Netomnia Group) 🫠
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BH (@Welshyyyyy) reported@keithapearson @virginmedia Couldn't agree more, awful company to deal with
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Katie Stevenson (@GlitteringAngel) reportedTell me, @virginmedia, how many people do I need to speak to before you make me (a longstanding customer) feel as valued as a NEW customer!? Coming to the end of contract and doing the same merry dance thatbwe always do, trying to get a decent deal!