Virgin Media outages and service status in Pencoed, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Pencoed, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 7:25 PM GMT+1.
- TV (50%)
- Internet (25%)
- Wi-fi (21%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pencoed, Wales
The most recent Virgin Media outage reports came from the following cities: Hengoed, Treharris, Pentre, Pontyclun, Pontypridd, Porth, Barry, Mountain Ash, Maesteg, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
TV | 2 days ago |
|
Treharris
|
Total Blackout | 2 days ago |
|
Pentre
|
Internet | 4 days ago |
|
Pontyclun
|
Wi-fi | 4 days ago |
|
Pontypridd
|
Internet | 6 days ago |
|
Porth
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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cheryl (@cherylockerby) reported from Barry, Wales@virginmedia They have replied but say i am being transferred because I have a pricing issue
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ANDREW JUDD (@cardiffrebel) reported from Pontypridd, Wales@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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cheryl (@cherylockerby) reported from Barry, Wales@virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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cheryl (@cherylockerby) reported from Barry, Wales@virginmedia Rebooted and still got the same problem. Can you advise on getting a refund for the above fault ref which has been going on since the 7th of October. Amount on bill is the same do I need to wait for fault to be resolved and is it automatic as told previously?
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stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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KatieRobertson (@katierobertson0) reported from Barry, Wales@virginmedia Ok thanks I have gone through the link a few times asking me to book engineer every slot I try tells me unavailable, I have rang just getting answer message saying problem in area but has been since Saturday I would like to speak someone if possible? Thanks
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cheryl (@cherylockerby) reported from Barry, Wales@virginmedia I’ve had a text to say our issue will be resolved by 1/12 but this seems to be a continuous issue and I have a child trying to do schoolwork from home due to Covid so it’s vital our BB is working and for our heating too which works via wifi.
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cheryl (@cherylockerby) reported from Barry, Wales@virginmedia are there any broadband issue in CF63 area? Status showing no issues but I’ve had problems all day
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Leanne Everest 🙏❤ 🌈 🦄 (@reddevil1975) reported from Barry, Wales@virginmedia Thank you so much, I spoke on the phone a problem has been located was told it may take up to 4 hrs or less to fix it. Unfortunately it's not looking good as it's over 4 hrs now and still flashing green.
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Jude Aldridge (@judealdridge) reported from Taff's Well, WalesLooks like @virginmedia having issues again!
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KatieRobertson (@katierobertson0) reported from Barry, Wales@virginmedia internet has been down for two days can't seem to speak to anyone to resolve the issue???
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Byron (@Byron69768507) reported from Pontypridd, Wales@virginmedia Crap day and yet again crap broadband
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Karen Murphy (@Johnsbigsister) reported from Barry, Wales@PeriPusher @RiannaSandu @virginmedia Listen idiot, if I pay for a service I expect to get it. If I don't I want my money back.
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Soozles 🏴 (@soozles_) reported from Barry, Wales@primevideouk has not worked through my @virginmedia TiVo box for weeks! So frustrating, is this problem going to be fixed anytime soon?
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Kevin Williams 💙💛🏴 (@williamsk67) reported from Treharris, Wales@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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Simon Phillips (@simmo_phillips) reported from Barry, Wales@virginmedia worst company in the world! Still won’t cancel my contract and charging me! In the hands of Citizens advice now and then the Police!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mike davies (@DavMichael) reported@virginmedia Not good enough really though is it 2 days without any service at all now saying 5 pm today which will undoubtedly change
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Adam (@Adam83492464721) reported@Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.
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Steven Byron (@StevenByro) reported@virginmedia With respect it’s been 2 weeks. Everyone seems to be reporting the same issue and you keep giving them different stories if you look down the replies and you’re yet to put out any sort of official statement.
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Jonathan Moore (@altymoore1) reported@virginmedia @PeteUK7 Isn’t that the whole point of a bereavement team? To stop **** like this happening? Human input. A little time when he told you 3 months ago is a pathetic excuse also
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John johnson (@johnson13021989) reported@PeteUK7 @virginmedia Virgin Media are literally the scum of the earth, had issues with them before. I’d rather be without internet if they were the last ISP on earth.
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Andy Vanstan (@andyvanstan) reported@virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update
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Sharon (@SharonHerbert) reported@GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋
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bonesy (@bonesyboy38) reported@virginmedia @PeteUK7 Maybe employ humans that would rectify this problem.
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markrmifsud (@markrmifsud) reported@virginmedia @RumouredRebecca I am guessing her TV service isnt up to scratch, much like mine right now
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Nathan Coyne (@Coyn_3) reported@virginmedia internet is down and out I have no power what do ever leading to my router ? What seems to be the problem ?