Virgin Media outages and service status in Maesteg, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maesteg, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (69%)
- Internet (15%)
- Wi-fi (15%)
The latest reports from users having issues in Maesteg come from postal codes CF34 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maesteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maesteg, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maesteg, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Pentre, Pontyclun, Porth, Port Talbot, Mountain Ash, Maesteg, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 8 days ago |
|
Pentre
|
Internet | 9 days ago |
|
Pontyclun
|
Wi-fi | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Maesteg, Wales
Latest outage, problems and issue reports in Maesteg and nearby locations:
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Skewen, Wales@virginmedia I never received a final bill on paper, only paperless but because it's been so long now, none of that information is on my account anymore when I log in! I've looked now & it's giving me no info. Can u please DM me so I can send my customer number & u can looking into this plz!
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Nett 🏴 (@NettThom) reported from Neath, WalesCustomer service is an alien concept to @virginmedia
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Graham Crowley (@crowley180) reported from Pyle, Wales@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Beccy Blackmore (@belock14) reported from Aberavon, Wales@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Rachel George (@George2Rachel) reported from Neath, Wales@virginmedia still trying to sort broadband.Was promised a booster, no show.Calling to report a fault.Disconnected calls Again. Taking up hours of my time. customer service appalling. raising own complaint with offcom as you couldn’t be bothered to give me results of last one
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone
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Michael (@MikeARose98) reported from Cwmafan, Wales@virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😡
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chris (@chris061183) reported from Skewen, Wales@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. My ntl email is down for third time in as many months and am unable to connect to the server. How long before it is back please?
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Geraint Reynolds (@Gezz99) reported from Aberavon, Wales@virginmedia please update your Virgin Mobile automated message which says lines are open until 22:00. I called at 21:05 and connected to a lost & stolen line who couldn't help and also said they couldn't feed back to anyone that the automated message is wrong 🤦
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David (@Davetails) reported from Aberavon, Wales@virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.
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Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Duncan Lewis (@grumpyoldprof) reported from Skewen, WalesHello @virginmedia. I cannot sign in to my ntlworld email - it says my password is not recognised. Is the server down please as my password has not changed. This has happened at least 6 times in the last 12 months.
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MrandMrs50Plus (@MrandMrs50Plus) reported from Port Talbot, Wales@virginmedia So you can't supply daughter's new house with broadband and so insist on a termination fee?!? They don't want to terminate. You're the ones who can't honour the contract! Can you please help here?
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Emma fiona rawlings (@emzyfifi) reported from Port Talbot, Wales@virginmedia omg my ITV has gone down and I'm missing #Corrie 😫
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wizz (@Wizz57058652) reported@OliverGMcManus @virginmedia ISP's have to fix it within 30 days or you can leave your contract without the early penalty. @Ofcom
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Urban Groove (@Urban__Groove) reported@virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs
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Usman Ghani (@usmaenghani) reported@virginmedia one of the worst technical, customer call and messaging service you have.
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۟ (@carefreeleon) reported@virginmedia Intermittent or no signal in my area for weeks. It's not acceptable to be paying the amount we do and be limited to 10 MBPS. If we didn't have to dig up the driveway to change service, we'd of already done so.
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MR_TRAVIS (@Travis_techz) reported@me_marifi @virginmedia @O2 Send me a DM for help
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Sean 💙💛 (@SeanSmi59697180) reported@OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.
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Tom Edwards (@BBCTomEdwards) reportedInteresting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%
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Dave Banks (@DaveJBanks) reported@virginmedia what's the problem and how long is the fix likely to take please? (LE8)
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Melina Kakoulidis (@MelinaKakoulid7) reportedI think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.