Virgin Media outages and service status in Mountain Ash, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Mountain Ash, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (47%)
- Wi-fi (27%)
- TV (20%)
- Total Blackout (7%)
The latest reports from users having issues in Mountain Ash come from postal codes CF45 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mountain Ash, Wales
The most recent Virgin Media outage reports came from the following cities: Ebbw Vale, Hengoed, Treharris, Pentre, Pontyclun, Caerphilly, Pontypridd, Porth, Mountain Ash, Maesteg, Tonypandy, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Ebbw Vale
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia network down again this is the third day. Sort it out virgin
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Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Sara-Jane (@identiti32) reported from Price Town, Wales@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out
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Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales@virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh
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Leighton Baller (@LeightonBaller) reported from Penywaun, WalesCheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Christine Bissex-Foster 🏴 (@cbissex) reported from Bargoed, Wales@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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Karyn Phelps (@Karyn_P2018) reported from Church Village, Wales@SophieEB @virginmedia Can you sort my internet issues please?
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Jude Aldridge (@judealdridge) reported from Taff's Well, WalesLooks like @virginmedia having issues again!
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Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Byron (@Byron69768507) reported from Pontypridd, Wales@virginmedia Crap day and yet again crap broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
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JibbaJabba (@Lou_Pole11) reported@gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM
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Stephen (@sfinn2302) reported@Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.
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LP (@____LP____) reportedJust been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.
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Rob Jones (@robhjones) reported@virginmedia I have no idea how to do it. Sorry, it worked perfectly well with the TiVo box. The problem is obviously the new 360 system. Can you arrange for it to revert back or get an engineer out please?
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pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Youya (@MindOfYouya) reported@virginmedia this has become a weekly thing with your spotty internet connection! Please fix it, i am paying £40+ a month and having to deal with this nonsense!!!!
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Sekret Machines (@privatepilotuk) reported@O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers
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Qwerty (@jimjam1234567) reported@gblondon1 @skytv Asked Virgin Media what options do I have for having their TV service in different parts of the house without running cables through my home...they offered me a firestick!
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Yozgat (@futbolsayilari) reported@virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.