Virgin Media outages and service status in Pentre, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Pentre, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 20, 10:05 AM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Pentre, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pentre, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pentre, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypridd, Tredegar, Hengoed, Treharris, Pentre, Pontyclun, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Pentre, Wales
Latest outage, problems and issue reports in Pentre and nearby locations:
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia network down again this is the third day. Sort it out virgin
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia
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Jambo🏴 (@Cluchman1) reported from Treforest, WalesVirgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia
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Graham Crowley (@crowley180) reported from Pyle, Wales@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Lee Gilbert (@LeeMGilbert) reported from Pontypridd, Wales@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Bethan (@_bethancottrell) reported from Pontypridd, Wales@virginmedia are services down currently? My router is flashing green symbols - I’ve been on the phone to you and have tried resetting but no luck...
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Drew Evans 🏴 (@dae_1989) reported from Pontypridd, WalesHello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
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Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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alex wright (@aliander) reported from Pontypridd, Wales@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
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ANDREW JUDD (@cardiffrebel) reported from Pontypridd, Wales@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Michelle (@msb1302) reported from Treforest, Wales@virginmedia Nope still down and isn't just me in the area.
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Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales@virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Daniel Williams (@BottleShopDan) reported from Maesteg, Wales@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedTo @virginmedia- Many thanks to your Technician who came out today following the outage in my area. Although I was back online by this time he checked over all the equipment and settings, and also discovered that the router needed changing-which he did - very polite and efficient man. I don’t use my real name on here for safety and security reasons, but if you want to send me a DM, I will let you know.
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DWS | Sound lighting Video installation services (@DWsound) reported@Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it
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SynergyW (@CtrlAltSpeed) reportedWhen I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point
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Seph (@sephiroth17181) reported@RevQntmBigfoot @virginmedia i would buy my own router but networking isnt my strongsuit when it comes to tech, all i know is anything is better than the pile of crap virgin supply "their latest and best router" has only 1 2.5gbe port and pisspoor wifi hence why they try pressure you into wifi boosters
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chris speller (@chris_speller) reported@Simon_Whale @virginmedia @richardbranson Never had a problem with them, they sent me the packaging when I left to send it back and it was free postage so hardly difficult , terms and conditions does state to send it back so if you choose not to then that’s your lookout ..
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Nick S. (nickncs) (@nickncs_cP) reported@virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.
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just a random account to scroll through X (@Random25_X_) reportedStupid Internet keeps cutting off every 5 mins sort it out @virginmedia
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Scott (@FluxRogueX) reported@Simon_Whale @virginmedia Can you spammy ********* get off the post no one’s buying your dog **** scam post. **** off
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Oscar (@OsCraven) reported@virginmedia can you improve your customer app experience? Your app is broken and your *** clearly aren't using it to see how broken it is. 1. App refreshes when swapping apps to get your requested information disconnecting Comms with a human with no ability to return 2. Unable to lodge a complaint within app 3. 2 plus hour waiting times on phone 4. Showing incorrect information about my contract (says it's ended, but it definitely hasn't) I've been without WiFi for 3 days and once again I'm stuck having to reach out on twitter to be heard.
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Fleebee (@imfleebee) reported@lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday