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Virgin Media

Virgin Media outages and service status in Pentre, Wales

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Pentre, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Pentre, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pentre, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pentre, Wales

The most recent Virgin Media outage reports came from the following cities: Hengoed, Treharris, Pentre, Pontyclun, Caerphilly, Pontypridd, Porth, Mountain Ash, Maesteg, and Tonypandy.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Pentre, Wales

Latest outage, problems and issue reports in Pentre and nearby locations:

  • StadiaMap
    stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales

    @BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25

  • BottleShopDan
    Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • welshtoffee11
    joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales

    @virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • RachJ_
    Rachel Jones BSc. (@RachJ_) reported from Bargoed, Wales

    Worst customer service award 2020 goes to @virginmedia πŸ₯³ congratulations on being a bunch of absolute jokes!

  • clareasimpson
    Clare Simpson (@clareasimpson) reported from Caerphilly, Wales

    @virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?

  • williamsk67
    Kevin Williams πŸ’™πŸ’›πŸ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@williamsk67) reported from Treharris, Wales

    @JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @virginmedia how can I get in contact with customer services?

  • ACheeke
    Alison Weaving (@ACheeke) reported from Merthyr Tydfil, Wales

    @virginmedia The network is down between 11 and 4 30 for the past 3 days between them times I am unable to dial out

  • pauldignam
    Paul Dignam (@pauldignam) reported from Pontypridd, Wales

    @AdamLee2011 Same not working for me either @virginmedia

  • Byron69768507
    Byron (@Byron69768507) reported from Pontypridd, Wales

    @virginmedia Crap day and yet again crap broadband

  • si_rees
    Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • CaswellAlun
    Rhys Caswell (@CaswellAlun) reported from Pontypridd, Wales

    Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.

  • Nogsynoos
    Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales

    @virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems

  • leeweb79
    Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate

  • 3EyedTiger
    π“π‘πž π“π’π πžπ« (@3EyedTiger) reported from Caerphilly, Wales

    @virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday

  • aliander
    alex wright (@aliander) reported from Pontypridd, Wales

    @virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.

  • DarronKnibbs
    Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales

    @virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice

  • msb1302
    Michelle (@msb1302) reported from Treforest, Wales

    @virginmedia Nope still down and isn't just me in the area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • afshin71943097
    Leio Lee (@afshin71943097) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: β€’ 300,000+ live channels β€’ 65,000+ VODs β€’ PPV events β€’ Netflix β€’ 78,000+ movies

  • graemehistory
    Graeme Savage 🏴󠁧󠁒󠁳󠁣󠁴󠁿 (@graemehistory) reported

    Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

  • SandyMo45739639
    Sandy Moore (@SandyMo45739639) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: β€’ 300,000+ live channels β€’ 65,000+ VODs β€’ PPV events β€’ Netflix β€’ 78,000+ movies 😳

  • AngMacca
    AngMacca (@AngMacca) reported

    @virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?

  • sparky0710
    Mark Aitken (@sparky0710) reported

    @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

  • eugenereid
    Eugene Reid (@eugenereid) reported

    @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

  • pompeyrigs
    nick rigby (@pompeyrigs) reported

    @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

  • stoneycatt
    Stoneycat β‰… πŸ³οΈβ€πŸŒˆπŸ’šπŸ³οΈβ€βš§οΈ (@stoneycatt) reported

    @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

  • CLAAccess
    Claire Wright (@CLAAccess) reported

    @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

  • nolan1874
    Nolan (@nolan1874) reported

    @virginmedia is the internet down in DY10 Worcestershire?