Virgin Media Outage Report in Loudwater, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loudwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loudwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Loudwater, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Hemel Hempstead, Amersham, Hayes, Uxbridge, Ruislip, Rickmansworth, Chesham and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Hemel Hempstead |
Internet | |
| Slough |
Internet | |
| Amersham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loudwater, England
Latest outage, problems and issue reports in Loudwater and nearby locations:
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........
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MarkusOreillius
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia Service issues would not affect the box or lack of hd
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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Welby McRoberts
(@welbymcroberts) reported
from
Hillingdon, England
@jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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daniel worthy
(@danielworthy2) reported
@virginmedia I don’t know, is there? Can you put the service on that I pay £80 a month for? Are you actually able to help anyone by droning out the same apologetic message time after time?
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Graffi
(@AndrewMcGrath2) reported
@virginmedia I live in NG4 3 and haven’t had any channels all morning, everyone on my street has the same problem, thanks for making me miss the Rugby 😡
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joshwak
(@joshwaklive) reported
@virginmedia done that hasn't changed anything, I checked on a 3rd party outage site and people in my postcode are reporting wifi outages
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Braygo Currusio
(@Buzza260) reported
@virginmedia my broadband has been off for 8 days now and every day ur website say it’ll be fixed “tomorrow”! 🤬 Chat online doesn’t work “says bad request” and I can’t speak to a human on ur awful automated phone service. How do I get an actual update? Getting very annoyed!
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Joanne Grange
(@JoanneGrange) reported
Anyone else having Virgin Media problems in #Lichfield??
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Kerry
(@kerryberry82) reported
@Steveberg316 @virginmedia Thank you Steve, exactly this. I've told them there's hundreds in Hucknall Notts with the issue and now it appears thousands in Notts have the issue. No virgin media, There wasn't a problem listed until this last half hour.But as you can see there's tonnes of customs reaching out
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lils xx
(@lilllrouse) reported
@virginmedia It doesn’t unlock it . Your website has been down for the past 3 days too so can’t do it on there either
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Steve Austin 316
(@smit316) reported
@virginmedia It's a delay in fixing a fault but if I was a new customer you would have virgin installed within a few day's. Now I will be without tv or broadband for over 1 month. Do you think this is good customer service? Please advise ASAP
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joshwak
(@joshwaklive) reported
@virginmedia done that hasn't changed anything, I checked on a 3rd party outage site and people in my postcode are reporting wifi outages
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Steve
(@Steve18230895jj) reported
@virginmedia Honestly your service is getting worser, no tv now