Virgin Media Outage Report in Knowsley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knowsley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knowsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Skelmersdale, Birkenhead, Prenton, St Helens, Widnes, Wigan, Prescot, Southport, Runcorn, Upton and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Warrington |
Internet | |
| Skelmersdale |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Knowsley, England
Latest outage, problems and issue reports in Knowsley and nearby locations:
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
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Bronwyn Every
(@bronwynevery) reported
from
Wigan, England
Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
@virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either
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Anfield Sports
(@anfield_sports) reported
from
Liverpool, England
Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia really not a happy camper. My package is getting too expensive & when I called to ask for it to be reviewed & reduced, the call centre agent INCREASED the price, while reducing the package. I've been a customer for 10 years for all my media services
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.
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anthony dowling
(@toshlfc) reported
from
Liverpool, England
@spuddy1878 @virginmedia Try logging out in your phone and then login on your iPad might only be able to log on 1 device at a time 🥴👍🏻
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@robcmay @virginmedia That's Public's problem in 11 years of tory Britain. Company profits absolutely soared, Public's rights completely disappeared. Know one to turn to to fight
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia it's been a good day today I left @virginmedia as they were the worst company I have ever had to deal with..... I hope I never hear from you again
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation
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Hayley Baker
(@hayleybaker25) reported
from
Liverpool, England
@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia will my local virgin media store be able to help me understand why i now owe money after being told i was in credit i rang but i couldn’t understand the person on the phone
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Keith Birchall
(@k_birc) reported
from
Wigan, England
Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia Working ok thay then dissmiss what I was saying putting the phone down.....rude and ignorant..... my wifi hasnt worked since it was put in and still doesn't..... worst service I have ever experienced
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sharrondarnell
(@piggin_shazza) reported
from
Widnes, England
@virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!
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Dan Ashurst
(@danashurst) reported
from
Wigan, England
@virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lacie_Adams
(@Lacie_Adams1) reported
@virginmedia After asking multiple times for a complaint to be logged yesterday, after speaking to an agent not 1 complaint was logged for me!! Absolutely shocking and beyond a joke!
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Lacie_Adams
(@Lacie_Adams1) reported
@virginmedia Tried raising my complaint 3 times yesterday and having Internet issues again today
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yasmin aslam
(@surreygal) reported
@virginmedia I will be raising the 5th complaint today not that you resolve anything so best I get ready to the ombudsman
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Norman Dunbar 💙 (Don't think, find out!)
(@NormanDunbar) reported
Hi @VirginMedia. Any broadband problems in LS19 area? I've lost my WAN IP address and the usual solution of power off, wait, power on for the hub isn't fixing it. Thanks.
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Tania
(@taniaakt_) reported
@TomParker @virginmedia Virgin & Talk Talk are up there with the WORST broadbands ever 🥴
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jimmy
(@CheesyBarber) reported
DO NOT USE @virginmedia after three weeks of no Internet and being told it was your side, one of your reps has just told me it's our side and we need to wait another full week for an engineer. We'd heard they were bad but didn't realise they were this much of a joke
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Donna Jordan
(@JORDADL) reported
@virginmedia why is your superfast broadband, slow as f*** 🤬
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Nyx
(@Nyxthantos) reported
@virginmedia how long does my internet and tv have to be down before I can cancel this awful service and go to @SkyUK ? You just bump the fix time every five hours another five hours ahead! Been off 24 hours now in RH15 area 22
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Hannah
(@littlewelshtink) reported
@TomParker @virginmedia I had a load of trouble with them. Constantly losing WIFI. Even when I had it it was shocking. And trying to leave them was awful. Had a phone call last month from them when I left almost 2 years ago. #Shocking
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Donna Jordan
(@JORDADL) reported
@virginmedia Nope no issues, sick of it dropping out over the last week and now having to use my own data in my own house!