Virgin Media Outage Report in Knowle, Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knowle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knowle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Knowle, Solihull, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Nuneaton, Royal Leamington Spa, Redditch, Coventry, Oldbury, Solihull, Warwick, Smethwick, Halesowen and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| West Bromwich |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knowle, England
Latest outage, problems and issue reports in Knowle and nearby locations:
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.
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Andy the baggie
(@b68baggie) reported
from
West Bromwich, England
Anybody virgin media gone down
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Tech support which is just another auto bot? Done that already
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James Suman
(@JamesSuman) reported
from
Royal Leamington Spa, England
@LPBarbe @virginmedia I just had the exact same problem! 😤
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
Hi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Helen Croft
(@NannieHelen) reported
from
West Bromwich, England
@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Steve Deery
(@SteveDeery) reported
from
Solihull, England
@virginmedia Internet down in B90 4? No service for last 30mins
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liz McEwan
(@BizzMcewan) reported
@virginmedia Phoning doesn't help as they ask for the password - that hasn't been set up!!
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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Andrea Padgeon
(@padge441) reported
@virginmedia why is your customer service so poor? Have had several contacts and all have ended terribly
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Badger Marsh
(@BadgePunk) reported
@virginmedia why do you keep on advertising better, fast connection yet you cannot fix mine? This week alone we've had to reset our server every day just to use our WiFi. Worst customer services ever. All they want to do is make me spend more money & still they say 2g is ok
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Preetpal Singh
(@pskukal) reported
@virginmedia @Schuelel i got a virgin broadband connection (TW15) with expectations of high internet speed. Current issues are: 1) 200mbps issues plan- get only 15mbps download speed since last 4 months. 2) Been overcharged every month. Can someone help? @richardbranson
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Nolan Wilde
(@nolsw) reported
@virginmedia Broadband down in ME17. Have reset box but no use
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Edmund R. R. Moody
(@Sage_Edd) reported
@virginmedia completely lost internet connection in Bristol, tried restarting router/rebooting via app etc, to no avail, is there a service problem in Bristol at the moment? Or is it just me?
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Séverin bruhat
(@severin_bruhat) reported
@virginmedia “No known issue”. It might be my installation. Usually I restart my box and it works for a day or so
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Séverin bruhat
(@severin_bruhat) reported
from
Edinburgh, Scotland
@virginmedia I just managed to get a voicemail telling me there was an issue and that I needed to restart, which I did. I didn’t manage to talk to someone
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Kenny 🤪 #BlackLivesMatter
(@JoshKenny95) reported
@CISASUK @Ofcom you guys regulate @virginmedia right? Have you got any contact details for a complaint, where they’ve upgraded/recommitted a customer on a higher package before confirming the T&C’s for commission fraud and fail to call back re: complaint raised??? 🤔