Virgin Media Outage Report in Honley, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Honley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Honley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Brighouse, Batley, Halifax, Liversedge, Leeds, Dewsbury, Holmfirth, Cleckheaton, Hyde, Elland and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Brighouse |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Honley, England
Latest outage, problems and issue reports in Honley and nearby locations:
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia And when you say check our website for guidelines are taking the actual piss. When the internet is Down!!!! #joke
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stewart jordan
(@tweetwithstew) reported
@virginmedia ha, now this will make you laugh. i raised a complaint through said service. guess what they said? that i should contact the tech team to resolve my issue - yep, the very same tech team that i've already contacted three times who will be getting back to me 9, 5 and three days ago
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Mollie Louise
(@Mollielouise22) reported
@virginmedia hi trying to change payment date but text service doesn’t work. Can you help please?
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Andrew Evans
(@goodbye1981) reported
@virginmedia have now names @kiergroup as there contractors ! Kier can’t see any damage , it’s not the damage it’s the fact that your workers trespassed and dug up my garden !!
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Steve Holding
(@grippersjh) reported
@virginmedia really ... ring to cancel as I'm selling the house and after chatting to the move team they transfer me to the cancellation team. Who then say its not them and is the move team & they will call them to sort it and then ring me back in 10 mins. 4 hours later no call
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FHCatt
(@fh_catt) reported
@virginmedia Just wash their hands now. But I guess they can pay me compo for ruining my life and not worry about the bad press as there are many more customers out there! Let’s see where we go from here!
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Lewis Cawte
(@Lcawte) reported
@virginmedia Nope, and the testing tool can't find any issues either.
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Distinctive inks & quills
(@Inks_and_Quills) reported
@virginmedia You've apparently spent the day fixing the tv in our area, but we've gone from low signal via your digi arial at 11am to a claim it's now fixed. Oddly, my tv can't pick up any tv channels.
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stewart jordan
(@tweetwithstew) reported
@virginmedia honestly not even joking, someone must've good a laugh on your end at C-2007212262. did kafka write your customer service manual? never ending infinity loops of frustration
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Dez
(@Dezbo__) reported
@thecodemiko @virginmedia i had the same issue yesterday at the at the other side of the country
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Steve Holding
(@grippersjh) reported
@virginmedia No I'm not as I'm selling my deceased parents house and kept the service so i could work from there when i visited to check it was ok - I actually have Virgin in my own home 🙃