Virgin Media Outage Report in Honley, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Honley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Honley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Cleckheaton, Huddersfield, Halifax, Mirfield, Dewsbury, Liversedge, Brighouse and Batley.
City | Problem Type | Report Time |
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Leeds | Internet | |
Leeds | Total Blackout | |
Leeds | Total Blackout | |
Leeds | Internet | |
Leeds | Total Blackout | |
Leeds |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Honley, England
Latest outage, problems and issue reports in Honley and nearby locations:
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia Still no call back... Still no internet... According to your chat team this has been an issue since 24th May... 😠😠😠
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grassburn
(@Grassburn1) reported
@KPatel91 @virginmedia Hughies back is blotchy regardless of picture resolution
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gonter47
(@gonter47) reported
@virginmedia another annoyed customer at the quality of #ajpulev stream! You need to sort out ASAP!
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Paul Cockburn
(@superlion79) reported
Is this a @virginmedia problem or a @skytv issue, either way I will be asking for a refund, the quality of the picture in HD is terrible, someone needs to sort it soon
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Craig Howes.
(@CraigHowes14) reported
Worst £25.95 Iv spent and let me tell you, I can waste some money. #skyboxoffice #virginmedia
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Dean Harrison
(@deanobeano53) reported
So @virginmedia I've paid £25 for a picture thats nearly as bad as watching it on an illegal stream....sort it out please....#JoshuaPulev
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PMJ2020
(@nuuk23) reported
@virginmedia is there an issue with sky sports box office. Pucture is terrible ????
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Robert van Bueren
(@robertvanbueren) reported
@virginmedia Engineer was meant to turn up between 4-7pm and never showed up not surprising as had this in the past you book and never turn up Was on hold for 50 mins got put thru could not help said will pass me thru to right team said wait 30 seconds hour later then got cut off bad service
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George bevan
(@Georgebevan10) reported
Sort the signal out @virginmedia #ajpulev
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Nathan
(@NLM_LFC) reported
@BenGhazi_1 @virginmedia **** innit mate. And they wonder why people prefer going to 'other sources'
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Joe
(@joedcfcsmith15) reported
@P95George @virginmedia @SkySportsBoxing I’ve got this too on Virgin. Poor.