Virgin Media

Virgin Media Outage Report in Honley, Kirklees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Honley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Honley, Kirklees, England 05/18/2024 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Honley, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Huddersfield, Halifax, Batley, Liversedge, Dewsbury, Cleckheaton, Brighouse and Mirfield.

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City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet

Community Discussion

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Virgin Media Issues Reports Near Honley, England

Latest outage, problems and issue reports in Honley and nearby locations:

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • p0welly Andy Powell (@p0welly) reported from Greenfield, England

    For the live of God @virginmedia stop digging and fix your bad practices.

  • richk13 Rich Kershaw (@richk13) reported from Brighouse, England

    @virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • marcd86 arsenal86 (@marcd86) reported from Huddersfield, England

    @virginmedia have been an absolute sack of shit for last few days

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • paulstas2 Paul Stasiulevicuis (@paulstas2) reported from Southowram, England

    @virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.

  • steveclayson Steve Clayson (@steveclayson) reported from Leeds, England

    @virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband

  • timctes Tim Coates (@timctes) reported from Leeds, England

    @virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • BalearicSocial Andy Pye (@BalearicSocial) reported from Leeds, England

    @virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tonymc39 Tony McDonough (@tonymc39) reported

    @virginmedia Y’know, during the pandemic I spoke to a number of companies easily, EO.N, EE etc. You were the only one who made it pretty much impossible to speak to someone, using COVID as an excuse. Yet you had no problem finding enough staff to cold-call to upsell. Funny that.

  • jackiemadman2 jackiem (@jackiemadman2) reported

    @virginmedia Still no service

  • 65otis otis. (@65otis) reported

    @virginmedia your service is becoming a laughing stock what's the point of having these high speeds if your service drops so many times a day

  • rajgillwho Jed i Knight (@rajgillwho) reported

    @virginmedia It was through the (@BBCiPlayer ) TV, wired connection less than 1 foot cat 6 cable. I got rid of Virgin TV as there were always issues with it, including the replacement box.

  • alastairclegg Alastair Clegg (@alastairclegg) reported

    @virginmedia back in Virgin Media customer services hell. Is there a company who gets this more wrong or treats their customers with more disadain?

  • funtomino Tomas Bezak (@funtomino) reported

    @virginmedia @65otis this web page is not right, that page does not acknowledge ANY faults in my area WA3, and there is a major outage now

  • Linked2Steve Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

  • tonymc39 Tony McDonough (@tonymc39) reported

    @virginmedia No, let’s get this right. For a large chunk of 2020 you restricted customer service calls to what you called vulnerable customers. Why didn’t you suspend sales calls and redirect staff to customer services?

  • alex_fox Alex Fox (@alex_fox) reported

    @virginmedia I have been trying to speak to someone for over two hours to make a complaint but I am stuck in queue that was meant to be 45 mins

  • StuartSumner1 Stuart Sumner (@StuartSumner1) reported

    @virginmedia Very disappointed in the new broadband package taken out. Offer M100 Fibre Broadband @ minimum speeds of 54mbs. But fail to provide WiFi pod to help with WiFi signal in different parts of the house unless I pay extra £5 per month said pod/booster is free with sky???