Virgin Media Outage Report in Honley, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Honley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Honley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Leeds, Huddersfield, Liversedge, Cleckheaton, Dewsbury, Holmfirth, Ossett and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Batley |
Total Blackout | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Honley, England
Latest outage, problems and issue reports in Honley and nearby locations:
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia Still not resolved. I need to speak to someone not spend 20 DAYS getting nowhere ???? What am I paying for ?poor service rubbish wifi connectivity and nil customer service !!!!
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I cannot get into my email account it needs to be changed and have tried your text service for weeks and I am getting no where ? Very frustrating and annoying.
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Hannah Mason
(@hannahiscontent) reported
from
Huddersfield, England
@virginmedia During this pandemic you have not altered your customer service one bit to recognise that we need you to be consistent reliable and supportive. When it is over we will remember organisations who helped us through and those who didn’t. You didn’t.
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♥ Hayley Clifford ♥
(@Mrs_H_Clifford) reported
from
Mottram in Longdendale, England
@virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace
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Bev Naylor
(@Bevster) reported
from
Wibsey, England
@virginmedia im trying to log onto your app as my WiFi is so bad i need to upgrade but its saying my account number is 9 digits but it only has 8 on my bill how the heck do i sign in
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Daniel Clark-Bland
(@DClark_Bland) reported
from
Leeds, England
Given most people are now WFH, what has to happen for @virginmedia to become reliable? 3 days of issues now directly impacting my ability to work and then impacting how long I have to work to catch up... !!
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Becky Williams
(@beccaAjones) reported
from
Gildersome, England
@JonesMartyn @virginmedia It’s crap 💩
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Andrew Howard
(@pheniusfreak) reported
from
Wibsey, England
@virginmedia why’s it taking so long to get through to customer services, almost an hour now and not even a courtesy ‘your call is important’ message, broadband been intermittent all week and need it sorting now, #hadenough
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Tina Leslie
(@tinytinatea) reported
from
Leeds, England
@virginmedia I’m trying to contact someone I’ve been hanging on the phone an hour now . I don’t think this is good customer service ????
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia broadband down EVERY day at some point. Screenshots to prove it. No response to complaints a MONTH ago. Broadband & TV currently off completely. Being told three different things over the phone. Planned maintenance, outage in the area and support can fix remotely
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Sir Rodney Ffing 😁🍻📷📱♂️🇬🇧☣️
(@Gingernuts73) reported
from
Huddersfield, England
Is there an issue with @virginmedia in Huddersfield today?
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carla Daltúin
(@THEcdalton) reported
@seanboycox As a virgin media customer my connectivity > ROG’s
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Steve ♿ 💙
(@Aranbaal) reported
@Chicch @virginmedia That's about all I ever get from them. They never accept it's an issue at their end. Even when the junction box at the end of the street was smashed up they went straight to it must be an issue with my setup first.
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Polly
(@PeakePolly) reported
@mport343 @NieldKerry Because I suspect Virgin media doesn't like B i t C h u t e after a week of frozen programmes & no problems whatever on Y/T, amazon etc
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jae ⌷ ジェイ
(@jaesthetics) reported
parcelforce, virgin media, british gas, depop, and instagram are all garbage i’ve had nicer user support from scammers than any of these lmao
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Cesc
(@FrancescaGreggs) reported
@virginmedia is there a reason I cannot have my ‘cancellation fee’ waived when you cannot provide me the service at my new property ?
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Cheryl Chickowski
(@Chicch) reported
@Aranbaal @virginmedia They are disgraceful! I am contacting OFCOM for an official complaint
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Mark Doig
(@MarkDoigFC) reported
@notDcfcBoss @gwilsoncfc @virginmedia It never works fine. It’s very poor.
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Sarah-Jane Bevis
(@sarahjanebevis) reported
@virginmedia you really are childish and pathetic. I’m leaving you because your service has been shocking right from the second I joins you but yet you cancel all my subscriptions three weeks early whilst still making me pay in full. Ask me again why I’m leaving!!!
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Memphis
(@mancity_mafia) reported
@virginmedia can you please help me
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Darren Leavens
(@DarrenL8770) reported
@virginmedia So my broadband has been down all day, told the issue is being fixed and should be up again about 9.30pm. I wonder what compensation will be offered for the inconvenience? How about an increase in my bill of £4.50 a month? Thanks Virgin!!