Virgin Media Outage Report in Honley, Kirklees, England

Problems in the last 24 hours in Honley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Honley, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Huddersfield, Holmfirth, Dewsbury, Cleckheaton, and Liversedge.

City	Problem Type	Report Time
Halifax	Internet	6 hours ago
Halifax	Internet	18 hours ago
Halifax	Internet	24 hours ago
Halifax	Wi-fi	1 day ago
Halifax	Wi-fi	1 day ago
Batley	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Honley, England

Latest outage, problems and issue reports in Honley and nearby locations:

• 
  Mark Taylor (@Mr_Mark_Taylor) reported 7 minutes ago from Kirkburton, England

  Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.

• 
  The HD9 Photographer (@HD9photographer) reported 9 minutes ago from Meltham, England

  @virginmedia Still not working

• 
  Jason Hemingway. (@BesaJason) reported 10 minutes ago from Brighouse, England

  It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.

• 
  Paul (the original Ossett Terrier 🐶) (@0ssettTerrier) reported 10 minutes ago from Ossett, England

  @carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky

• 
  zack jones (@zackwynj) reported 14 minutes ago from Mirfield, England

  why’s my wifi still **** @virginmedia

• 
  Victoria Louise (@Victori54706021) reported 17 minutes ago from Meltham, England

  @virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!

• 
  Catherine Gray (@cathgray23) reported 18 minutes ago from Horbury, England

  @virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!

• 
  Catherine Gray (@cathgray23) reported 22 minutes ago from Horbury, England

  @virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service

• 
  Graeme Rayner 💙 (@Gag_N_Bone_Man) reported 26 minutes ago from Dewsbury, England

  @iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc

• 
  Catherine Gray (@cathgray23) reported 27 minutes ago from Horbury, England

  @virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install

• 
  Catherine Gray (@cathgray23) reported 30 minutes ago from Horbury, England

  @virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.

• 
  Suzy Swift (@bally79) reported 34 minutes ago from Dewsbury, England

  @virginmedia Can’t get through to customer services need an engineer to come to mums as unable to set up broadband and phone line! And why you sent out a tv box when she isn’t having virgin tv is puzzling?!

• 
  Graeme Rayner 💙 (@Gag_N_Bone_Man) reported 41 minutes ago from Dewsbury, England

  @virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.

• 
  Chris Jay (@CJay69) reported 42 minutes ago from Brighouse, England

  @virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice

• 
  Martyn Bolt (@martynbolt) reported 43 minutes ago from Mirfield, England

  Terrible customer service by @virginmedia cancelled 0800 installation in Dewsbury today at 2100 last night Strangely blaming @KirkleesCouncil

• 
  Adele Hall❤ (@spikeshunny) reported 48 minutes ago from Wibsey, England

  @virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.

• 
  Graeme Rayner 💙 (@Gag_N_Bone_Man) reported 50 minutes ago from Dewsbury, England

  @virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.

• 
  David Fincher (@DaveFincher1984) reported 53 minutes ago from Mirfield, England

  @virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.

• 
  Pam Thornes (@PamThornes) reported 54 minutes ago from Greetland, England

  @virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..

• 
  Jamie Smith (@JamieSmith45) reported 54 minutes ago from Huddersfield, England

  Every month without fail our broadband goes down - @virginmedia what is going on? Particularly after prices went up last week!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GJM (@zombie_apoc1) reported 5 minutes ago

  @afarmer78 @ShieldVoC @virginmedia Your first mistake was signing up to VM. I’d take their advice, return the phone and go to a company who at least shows some customer service.

• 
  Tom_Chapell (@Thomas_Chapell) reported 5 minutes ago

  @virginmedia That would be great. But 2 doesn't work. Anytime after 4?

• 
  Sue Carr (@snoo999) reported 6 minutes ago

  Let's see if @virginmedia can rectify their mistake of leaving a elderly vunreable person without a phone line or emergency line for over 2 weeks. #Shameful

• 
  Tom_Chapell (@Thomas_Chapell) reported 9 minutes ago

  @virginmedia Yes we are. But I was questioning the ethics of a company that is happy to charge a hefty cancellation fee, despite me repeatedly calling technical services for months in the current address because there is NO service.

• 
  Dan James (@DanJamez93) reported 11 minutes ago

  @virginmedia I’ve caled twice today and noone understands me or what im explaining!!! Beyond usefull customer service and havent even been with yourselves 2 weeks

• 
  AkagiPanda 🐼 PNG VTuber 🤍 (@PandaAkagi) reported 11 minutes ago

  @virginmedia The login to My Virgin Media works fine, but when trying to access webmail you are met with "mailbox unavailable", all devices linked to the email account also claim the credentials are incorrect. They aren't, because they can be used to log in to My Virgin Media. (1/2)

• 
  Stephen Crowther (@stephencrowther) reported 12 minutes ago

  There’s a reason why @virginmedia’s logo is an infinite loop. It’s because that is basically what their customer service is like.

• 
  JoycieB (@blairjoyce3) reported 13 minutes ago

  @O2 @virginmedia I'm a customer of both but when I go into O2 it wants me to join Virgin Media to participate and vice versa ..

• 
  Dave (@jsbdave) reported 17 minutes ago

  @virginmedia Hello! Are the email servers down?

• 
  Claire (@Claire_Stapley) reported 20 minutes ago

  @lyn414 @Virgin @virginmedia I am exactly the same - keep losing access to my Blueyonder emails - definitely a recurring issue