Virgin Media Outage Report in Honley, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Honley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Honley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Liversedge, Huddersfield, Batley, Brighouse, Cleckheaton, Dewsbury, Halifax and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Liversedge |
Internet | |
| Huddersfield |
TV | |
| Leeds |
TV | |
| Leeds |
Wi-fi | |
| Huddersfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Honley, England
Latest outage, problems and issue reports in Honley and nearby locations:
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia Finally got through. 40 mins in total for you to send a signal for my new box. Surely this could be dealt with so much better. Terrible customer service.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
@vmbusiness this service is pathetic been on hold for 45 minutes
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Yes please do! Am sure I would feel less frustrated if the communication was better & not me having to check or chase for updates. Thanks for your help this evening :-)
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sarah-louise davison
(@sarahdavison88) reported
from
Huddersfield, England
@virginmedia why is my virgin services down in HD4 AGAIN I’m sick of paying your prices when there’s always problems between the internet and tv constantly going off and on it’s becoming worse off if you have virgin media!! Right now your status says no problems in my area
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia There's no fix estimate...
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Chris Hutton
(@Chris280479) reported
from
Dewsbury, England
Nothing whatsoever from @vmbusiness @VirginStartUp @VirginMediaCorp absolutely pathetic. No service no payment for service
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates
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I am Shona
(@mrslebs2009) reported
from
Brighouse, England
Tv and phone ok, but broadband still down #helpneeded #virginmedia
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Brendan Fatchett
(@bfatchett) reported
from
Horbury, England
@virginmedia I have been waiting for 30 plus minutes now for a simple signal test..it’s hopeless.
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Lucy
(@lshudall) reported
from
Gildersome, England
@virginmedia On the online chat, the response was that there's no ETA for the fix, and service will be intermittent until the 3rd. It's not really good enough, as I need the wifi for work.
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Vahl
(@BB71) reported
@IRodber @Jb_radley @virginmedia Ian, I'm in the Sutton area also & have absolutely zero Internet & phone after an engineer visit today. The service offered is shocking, and I have had constant problems since signing up in October.
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Gareth Hopkins
(@Grumpy_Cabbage) reported
@virginmedia Could be worse, could be signed in for a contract wait 5 months of push backs on installation just for them to cancel the installation. No internet for 5 months because Virgin Media kept feeding BS to keep us waiting. #Badservice #wasteoftime
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djv85gaming
(@djv85gaming) reported
@virginmedia FIX your service. There is no reason it should be cutting out every 15 minutes. We pay more than enough.
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kay
(@kayisawful) reported
@virginmedia sort Ur WiFi out shits been slow asf for the past 2 days
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lisa✨
(@reluctntlyawake) reported
@virginmedia No issues known in my area but Internet still down for the third day 😩
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X-gamer Pro-HD
(@XgamerProHD1) reported
Can’t even play my one game that o have knee 30k hours of play time. The internet is showing a white bar. Which I’m guessing doesn’t mean there’s internet. I have some but it’s not working…so I have internet but it’s not stronger enough to work @virginmedia FIX IT 3 DAYS NOW
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kuntykunti
(@kuntyKunti) reported
@virginmedia You could have updated more. You didn't even update to say it was resolved, last thing you said it was down. Anyone would think you're not arsed about the people that keep your business afloat, customers.
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K_k
(@karthiztwit) reported
@virginmedia down again??? 😡 #virginmediadown
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Allan Wright
(@allanwphoto) reported
@virginmedia Father in law qualifies for an emergency backup phone line now his phone is hub attached, how does this work when there is no physical line to plug into now… is it a 4G SIM card connected handset, and does it just use batteries?
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hsdb
(@nologo3000) reported
@virginmedia You’ve been hacked havnt you? I can’t think of another reason why your service has got so ridiculously bad.