Virgin Media Outage Report in Halling, Medway, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Halling, Medway, England
The most recent Virgin Media outage reports came from the following cities: Longfield, Maidstone, Grays, Chatham, Sevenoaks, Tonbridge, Stanford-le-Hope, Gravesend, Gillingham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Longfield |
Internet | |
| Maidstone |
TV | |
| Grays |
Internet | |
| Maidstone |
Internet | |
| Longfield |
Internet | |
| Maidstone |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Halling, England
Latest outage, problems and issue reports in Halling and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia hello? Anybody home? Still waiting 4 my callback which should’ve had a week ago to tell me what you’re doing about charging me 💰💵💸 for at least 4 months for service I wasn’t getting! Tried calling can’t even get on a waiting / hold line... need to know so I can🚪
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t another post with link as the first one was ignored by Virgin also contacted @ofcom and @ASA_UK re claims of false advertising of 1 GB service which isn’t actually available in Dartford once you do get through. Want to talk? #stillwaiting #poorservice #shouldLlleave?
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Charmaine Rhule
(@Charms64) reported
from
Sutton at Hone, England
@virginmedia Last 24hrs no Internet connection Carshalton Beeches/Sutton household- poor reason given why did it happier my question
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia I’d like to #stayconnected but you have not returned calls re slow speeds I’ve been getting since summer 20 but still charging me for, think after 12yrs as a customer you’d think you might want to keep me, if I don’t get a call BEFORE Mon I’ll cancel and start a new
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Bignewshound
(@wineoption) reported
from
Sutton at Hone, England
@virginmedia unreliable and utterly uncaring when it comes to customer service. Internet has been down and dodgy for 36 hours in Surrey. Pathetic. Can I have the money back please. Shame on you Virgin. Your service is not fit for purpose. Shane on you in these terrible times.
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Hi, I need to leave Virgin media because my bill has gone up by over 50%. I can't do it on the phone because you're not answering and your website doesn't have an option to close my account. Your live online help isn't answering either. What should I do?
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia Would you tell me when they’re available? I pay for 500G but only get 30, even in the same room as router. Your CS Team are unobtainable, one hour on hold then cut off. Done all the trouble shooting steps!!
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@virginmedia Moving house. Used the chat stream give all my details then no one answers when moved on. Get on the phone to he told ring back . Ring later then get cut off twice after long wait. I hope you will not charge me more for the service I am trying to sort 😡😡
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jack
(@jackarronscarth) reported
from
Dartford, England
@ArraSails1977 @virginmedia How did you get it on mines still not working just got black screen
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@Ofcom Hi just gone through the complaints procedure with virgin media but they said they are waiting for ofcom to give the result if the speed test you did (can provide in DM if you reply) they ate saying you have to dictate what compensation level I should receive? Can U help?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Why don’t you do that as so far you’ve sent me the link to the community group Fail 1. Then the 150 no not connecting fail 2 then 0345454111 is not connecting fail 3 You really know how to test a very long standing customer don’t you!
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia That’s my point I’ve been trying to sort this out but not getting the response of callback to decide what to do you guys also need to compensate for the service speed paid for not received! Back no ones calling me back...@Ofcom
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jack
(@jackarronscarth) reported
from
Dartford, England
Paid for #UFC257 through @virginmedia and it’s not working ?! #virginmedia
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia I’m still waiting since 15/12 for my boosters, and you’ve sent me a v6 box, for no reason. Spent another hour on hold, only to get cut off. Please arrange a callback to get these issues resolved. 07966594276 Thanks!
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia To just say "we are busy" on the 150 number and disconnect callers is utterly unacceptable. Then on 0345 it just drops you after 45 minutes of hold music. It is as if you are deliberately making it hard for us to cancel......
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia It came back as per Virgin's text then the Broadband fell over again Sat pm. Then became intermittent. Seems to be ok at the moment. Loads of problems since Christmas but no refunds. Its not good!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Are you reading my tweets? It’s not a fault! You’ve run a 30 day test you are running far under the service I’m paying for, I was waiting for a call to discuss what VM are proposing or if I should leave!!!! @Ofcom
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Hmmm. No the test was done on Sept I ten got a letter about 2 months later which confirmed my suspicions of a slow service after a new router and CMP plugs I’ve been trying to discuss what’s next since then. Need that callback! @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John McK
(@johnmck58) reported
@xSarahBabezx @virginmedia Snap, having the same problem and now they want to put up my monthly payment play!!!!!!!!!!!!
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Bev T
(@BevAnneuk) reported
@virginmedia my sevice has been down since this afternoon and estimated time for it to be fix is 1.30am in the B68 area. Will all get a refund? Experience tell me this may take longer....
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PyrionFlax
(@PyrionFlax) reported
dear @virginmedia your service status site says no issues in my area, but the issues of the last 2 days are persisting. I am getting terrible upload speeds, this wasn't happening 2 weeks ago, now it's constantly up or down, and it wasn't even happening this morning so it's not me
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Archana Laver
(@ArchLaver) reported
@virginmedia Will this be quicker than phoning? What’s the quickest way to resolve? We’re REALLY struggling without a service we’re paying for but can’t use!!!
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Siriuo
(@Siriuo) reported
@virginmedia you continue to frustrate me with my service. Why is it that every day you insist on dropping my internet at this time for 30 minutes or more. Please explain why? Your service has taken a sudden drop in quality and performance! 😡
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Monty
(@MontyHA) reported
@PyrionFlax @virginmedia I had an issue like this a while ago. My whole village was slowly losing internet worse by the day and all service statuses said it was fine. Eventually it was some degrading circuit in a switch box or some ****. Took so long for then to admit it
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Aaron Wilson
(@AaronWxlson12) reported
@virginmedia this is starting to become a joke at this stage. I don’t know how your internet manages to get so much worse every week. Speeds dropping and the laggiest, slow speeds for gaming? This is an ongoing problem and not one person has came to look at it.
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Michael Ceej
(@CsiegeJ) reported
@zoegrenfell1 @virginmedia My days - that is awful! Just feel like I’m going round in circles. Good luck!
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Stone Tea
(@BlueStoneTea) reported
@virginmedia Why is your WiFi absolutely terrible right now? M24 area. And don't give me "have you restarted the router" because there is a lot of people in the area with 1mb or less Internet rn. Doesn't help that your website is down so I'm left completely in the dark about it.
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Dave Chivers
(@dave_chivers1) reported
@virginmedia ; How comes i wait 40 minutes to report a fault last night. Had to wait 24 hours to be told you are 15 minutes too early we cannot help you today, The same contract you offer me i could get as a new customer £13.00 per month cheaper. Scandalous. #loyalty