Virgin Media Outage Report in Exhall, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Exhall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Exhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Exhall, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Hinckley, Atherstone, Nuneaton, Wigston Parva, Tamworth, Royal Leamington Spa and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Wi-fi | |
| Hinckley |
Wi-fi | |
| Coventry |
Total Blackout | |
| Atherstone |
Wi-fi | |
| Coventry |
Internet | |
| Coventry |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Exhall, England
Latest outage, problems and issue reports in Exhall and nearby locations:
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Shannel - mummy of twins
(@shannelchauhan) reported
from
Dorridge, England
@virginmedia had issues for years......so many calls logged. Wifi doesnt cover whole house and is intermittent all day. Its frustrating. Just logging another call now. Used so much mobile data due to these issues. Never had an issue in this house until virgin.
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Unhappy Chappy
(@ChappyUnhappy) reported
@virginmedia But that means that I won’t be able to show my issue to all other people experiencing the issue and or potential new customers. It’s only right that everyone knows what Virgin are up to, unless they have something to hide 🤔🤔
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Tanc Studio
(@TancDesign) reported
@virginmedia ...but if I cancel the DD I’m guessing you’ll be on my case for more money/charges!?
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Shaina Khan
(@ShainaK90769468) reported
@virginmedia Do you think you can reply this century to my phone calls, whatsApp and complaint ?
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Kim Louise
(@Kimothy_roll) reported
@DeanCondliffe @virginmedia @Ofcom Pretty sure they make it up and the customer relations team doesn't exist
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Nick Reilly
(@NickJWReilly) reported
@virginmedia Can you DM me please? Been trying to cancel a contract for the last week and getting nowhere fast.
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Tanc Studio
(@TancDesign) reported
@virginmedia @jaimescrawford I’m experiencing the same issue, no reply on the text service for 4 days and never an answer on the phone! How can I get a webchat link to finally resolve this?
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Amy Bland
(@amybland) reported
literally can't with @virginmedia - want to cancel my broadband. every day I have rang and had to give up after waiting nearly 2 hours. the one time I did get through my call got cut off and now I'm past the 30 day notice. absolutely avoid virgin.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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Simon Y
(@SimonY97907911) reported
@virginmedia absolutely horrendous service, 5 times I’ve calmed, messaged, WhatsApp and nobody can fix the issue I can’t dial overseas or certain numbers. I’m paying for this terrible service!! Incredible how poor this is.
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Jose DaSilva
(@im_jdasilva) reported
@virginmedia customer service couldn’t get any worse. The sniffing, coughing person who answered the phone, shouldn’t be on the phone. No wonder they take forever answering our calls, all I could hear was laughing and giggling