Virgin Media Outage Report in Eltisley, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltisley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Eltisley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Cambridge, Huntingdon, Biggleswade and Great Shelford.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Huntingdon |
Internet | |
| Biggleswade |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eltisley, England
Latest outage, problems and issue reports in Eltisley and nearby locations:
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lynne copperthwaite
(@01Lmc) reported
@virginmedia I’ve been trying all morning, all it kept saying is sorry you’ve caught us working please try again later, hence my reason for coming on Twitter. I’ve tried in the past to get something done but can never seem to get it sorted.
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Ali L
(@alisonscallyson) reported
@virginmedia how do I get to speak to someone in your organisation? Now up to 36 mins hanging on the phone. Had enough of your random pricing, increases, dire service, profiteering, weak excuses ... TIME TO INVEST IN CUSTOMER SERVICES ... ACTIONS ...NOT MARKETING-SPEAK BULLS$%T
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Ellis New
(@SirBritte) reported
Yep sorry guys, the internet is far too slow to stream. It's getting fixed hopefully on the 18th NEVER GO WITH @bt_uk GO WITH @virginmedia
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mark fraser
(@markles08) reported
@virginmedia Over 6 months on google, chrome and edge, not your customers at fault its gotta be your company faili ng to resolve customer issues
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Julie Matthews
(@juliem522) reported
@EmmaStCyr1 @virginmedia I don’t blame you , their customer service is terrible .
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sharon bell
(@sharonbell4) reported
@virginmedia why is your customer service so unhelpful and broken. Seriously looking at changing provider
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lynne copperthwaite
(@01Lmc) reported
@virginmedia My internet is not working properly and hasn’t been for a while. Also my phone line doesn’t work and hasn’t done since I moved in October 2020. Despite trying to highlight the issues nothing has been done. I hope you will be able to sort it.
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Gareth
(@YorkshireGareth) reported
@virginmedia Thanks for the info, I managed to get through earlier and thankfully my issue was resolved within a few minutes.
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Aaron Cornish 🏳️🌈
(@aaroncornish) reported
@virginmedia The point is, keep marking as resolved, and the next day it fails again and it's a 'new issue' - so have to register again for updates (that never comes) and the clock starts ticking again for compensation (that never comes). Has been happening for weeks. How can I escalate?
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Kel Curwood
(@KelCurwood34) reported
Customer service from @virginmedia @O2 ABSOLUTELY SHOCKING! Been with o2 a matter of hours & already regretting the change!!!