Virgin Media Outage Report in Eltisley, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltisley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Eltisley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Cambridge and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Saint Neots |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eltisley, England
Latest outage, problems and issue reports in Eltisley and nearby locations:
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Kelvin Fagan
(@kelvin_fagan) reported
from
Cambridgeshire, England
@virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.
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Kevin Houston
(@Hoousty) reported
from
Bar Hill, England
@virginmedia This issue never got resolved, shocking service
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Priyadarshini Bhattacharjee
(@Speak2Doctor) reported
from
Cambridgeshire, England
@virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Back up and running, but not happy with the service
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Porlus
(@Porluss) reported
from
Hemingford Grey, England
@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Jenacious_D (the D is a Tribute)
(@Jenacious_D) reported
from
Cambridgeshire, England
@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Just took me to the service checker again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chan
(@chanlfc) reported
@virginmedia "Calls are not supported on this number", is the response I got when calling. Anything else you can suggest as this is clearly not the customer service level expected of a big cooperation claiming to be no1. #virginmedia #NotGoodEnough 😡
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Andrew Derricott
(@AndyDerricott) reported
@virginmedia It has been so frustrating particular the affect on my kids homeschooling. Received our latest bill yesterday too which was bitter sweet given the service isn’t working currently!
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Gareth Williams
(@GazzaWilliams) reported
@virginmedia Last year when renewing my contract they matched it to the new customer offer I received when signing up.
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Jamie Cage
(@jamie_cage) reported
@virginmedia All good. However I’d like to cancel my virgin media services as my 100mbps broadband is now £42 a month and I can get it cheaper elsewhere. Who do I call?
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megan
(@megg_paul) reported
@virginmedia Yea I am but what is the point if there is an issue in the area!!!
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Joss
(@jossmacqueen) reported
@virginmedia Our terrible internet connection, the engineer had tried various resolutions and was going to contact us again to see how our connection was, sadly it’s still rubbish and we haven’t heard back from Kenny who has been fabulous
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Ric Priestley
(@RicPriestley) reported
@virginmedia I have told 2 people on here and 3 people on the phone dont think explaining it all over again is going to get me anywhere, you could give me an email address for a complaint though
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Gareth Howe
(@MontyMole) reported
@virginmedia I rang 150 and did the waste of time enter letters from your password thing. The person I spoke to said they couldn't look at an open complaint but only raise a new one so I have started again.
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Tony Gallagher
(@tgeducation) reported
@virginmedia Yes, and almost every time I have a problem the service check suggests everything is fine. The problem is occasions of intermittent connections. A week ago I did a factory reboot and it was fine for a while, then yesterday it became unstable again. Very, very frustrating.
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Gareth Williams
(@GazzaWilliams) reported
Apologies for the following rant. **** Virgin Media I’ve paid £33 quid for broadband only for the last 2 years. I go out of contract 1 day and the price goes up to £48 I call up to try renew it for another year and the best they can get it down to is £43.