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Virgin Media

Virgin Media outages and service status in Eltisley, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Eltisley, including 5 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 14, 1:57 PM GMT+1.
  • 55% TV (55%)
  • 35% Internet (35%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eltisley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Eltisley, England

The most recent Virgin Media outage reports came from the following cities: Cambridgeshire, Cambridge, Huntingdon, Hemingford Grey, and Biggleswade.

CityProblem TypeReport Time
Cambridgeshire TV 22 hours ago
Cambridge TV 22 hours ago
Cambridge TV 23 hours ago
Huntingdon TV 23 hours ago

Nearby cities with recent reports

Cambridge

11 recent signals

22 hours ago
Huntingdon

3 recent signals

23 hours ago
Cambridgeshire

1 recent signals

22 hours ago
Hemingford Grey

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eltisley, England

Latest outage, problems and issue reports in Eltisley and nearby locations:

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...

  • SamuelCoverdale
    Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • TheAlanSmith
    Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • MarkLittlewood
    Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • scaryscorpio
    Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • LwtEmmaBird
    Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • kelvin_fagan
    Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

  • lizziespeller
    Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia

  • MarkLittlewood
    Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

  • Adam_CFLP
    Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

  • GarethIain
    Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England

    @virginmedia is the hands down the worst broadband provider I’ve ever encountered

  • MHartleyJones
    Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!

  • caute
    Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported from Cambridgeshire, England

    @virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.

  • tombowran
    Tom Bowran (@tombowran) reported from Willingham, England

    ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours

  • paulwatts003
    Paul Watts (@paulwatts003) reported from Biggleswade, England

    For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelBak3r
    Nigel Baker (@NigelBak3r) reported

    @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

  • shaunriley1954
    Shaun Riley (@shaunriley1954) reported

    @virginmedia @Da8blue It took long enough to fix

  • RobPhonetix
    Phonetix (@RobPhonetix) reported

    @virginmedia What about those of us repeatedly requesting our myvirginmedia account be unlocked for the last 6 weeks (& even lodged a complaint about it) who are STILL unable to access our accounts with no explanation?

  • GlennThompsonBP
    Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported

    @Da8blue @virginmedia Same problem in the North East, been like this all day.

  • Ahead18251112
    Alex (@Ahead18251112) reported

    @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

  • gazaboy79
    Gaz Gee (@gazaboy79) reported

    @virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out

  • MaryEricks51284
    Mary Erickson (@MaryEricks51284) reported

    @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

  • Johnboy710Fble
    Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported

    @virginmedia Are we getting compensation for the failure of the tv service this morning

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    @virginmedia ITV still down

  • AnnieGE2
    AnnieGE2 (@AnnieGE2) reported

    @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking