Virgin Media Outage Report in Eltisley, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Eltisley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Eltisley, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Biggleswade, Huntingdon, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Wi-fi | 9 days ago |
|
Biggleswade
|
Wi-fi | 14 days ago |
|
Huntingdon
|
Total Blackout | 15 days ago |
|
Cambridge
|
Internet | 16 days ago |
|
Cambridge
|
Internet | 16 days ago |
|
Biggleswade
|
Wi-fi | 18 days ago |
Community Discussion
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Virgin Media Issues Reports Near Eltisley, England
Latest outage, problems and issue reports in Eltisley and nearby locations:
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Thanks. It’s just been registered (wasn’t showing when I first looked) and showing an expected fix estimate of 12th Feb 😱
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Petar Kralev (@PetarKralev) reported from Fen Drayton, England@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Nigel Leaney (@nleaney) reported from Willingham, England@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Dan Jackson (@danj2k) reported from Cambridgeshire, England@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
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cj hubbard (@ir_427) reported from Cambridgeshire, England@virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Yes. Service is restored at the moment but understand it’s an ongoing issue. Usually a short outage (9 minutes) but this was 25mins this time.
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Tom Bowran (@tombowran) reported from Willingham, Englandironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours
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Aman Coonar (@AmanCoonar) reported from Cambridgeshire, England@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Su Felce (@swimmingsu) reported from Cardington, EnglandSo frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia @JohnJef51763960 I’ve added log files to the Virgin community and have been assured that someone will be looking at the issue. From the logging feedback received suggest this is not a customer premises issue.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia is there a problem with credentials today. I can’t login to VM and I know my user/pswd is correct.
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Dan Jackson (@danj2k) reported from Cambridgeshire, EnglandHey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Nigel Leaney (@nleaney) reported from Willingham, England@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Nigel Leaney (@nleaney) reported from Willingham, England@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Nigel Leaney (@nleaney) reported from Willingham, England@camcanary lost @virginmedia at the moment. Nothing on the service status page but this time the Cable Modem is flashing green indicating an outage
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Nigel Leaney (@nleaney) reported from Willingham, England@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Nigel Leaney (@nleaney) reported from Willingham, England@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Su Felce (@swimmingsu) reported from Cardington, England@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simone (@MidniteKaos) reported@virginmedia Em it’s fine thanks, finally got a call from someone who after cpl months of trying resolved the issue Apart from that guy Bill Wilson the service been shocking. Like appreciate you’ve responded but I tweeted several days ago!!!!
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Will (@Daneravnos) reported@virginmedia @virginmedia what a shower of 💩 three months for an installation tut tut well I’ve now gone to sky, you had your chance and you blew it. I’ve been with you since 2003. What has happened to Virgin they have gone down hill.
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John Mulgrew (@newsmulg) reported@RobertMulligan5 @virginmedia There's never any 'issues' on the Virgin outage map, too.
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Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Claudette Hewitt (@Claudette966) reported@virginmedia Apology accepted. Service is back on.
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Ian Rabone (@Link_SSZ) reported@virginmedia What's going on with your mobile network? Its been days of my signal completely dropping out and having to wait minutes before the signal comes back, cant even use the mobile broadband.
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Ronald Timmons (@ronnyboy71) reported@virginmedia Can't get an engineer to attend why we had poor broadband service for a year. But after we cancel send an engineer within a week to collect the old equipment. What a terrible company you have become
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Steve Cox Esq. (@stevecox2008) reported@virginmedia It’s been better - but some occasional issues with streaming via smart TV apps and phone speeds.
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Robert Smith (@rmmsmith) reported@agmshankar @virginmedia Same with me Giri, service quality and reliability in inverse proportion to size of monthly bill. VM very difficult to contact
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Biggleboggle (@Biggleboggle3) reported@virginmedia Well my contract changed 8 Jan 2021. The first month was an odd figure to allow for change mid-month. The 2nd month £86 which was correct. Now its £90. I was assured the new contract would remain the same and it included latest price change. Can't get any help on the phone