Virgin Media

Virgin Media Outage Report in Eltisley, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eltisley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eltisley, Cambridgeshire, England 09/05/2025 01:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eltisley, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots, Huntingdon, Biggleswade and Saint Ives.

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City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomSaint Neots Internet
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eltisley, England

Latest outage, problems and issue reports in Eltisley and nearby locations:

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia A reboot of the hub seems to have resolved my wifi issues, thanks!

  • kerryrose34 Kerry-jane Rose (@kerryrose34) reported from Eaton Socon, England

    Damn bloody broadband is useless virgin media arghhhh

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia @camcanary Broadband Internet just disappeared in CB24 5UR. Service status says no issues. Any ideas?

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Back up and running, but not happy with the service

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?

  • JEM1429 Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • Jenacious_D Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England

    @virginmedia My internet is down. Rebooting the router hasn’t worked.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • Hoousty Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Just took me to the service checker again

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • Porluss Porlus (@Porluss) reported from Hemingford Grey, England

    @virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.

  • Speak2Doctor Priyadarshini Bhattacharjee (@Speak2Doctor) reported from Cambridgeshire, England

    @virginmedia Hi having issues since the past few days. Was told this will be resolved today. Kindly help.

  • rifaterdemsahin Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England

    @virginmedia how do i down grade the internet at home ?

  • garyjackets gary jackets (@garyjackets) reported from Biggleswade, England

    Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

  • kelvin_fagan Kelvin Fagan (@kelvin_fagan) reported from Cambridgeshire, England

    @virginmedia What is the current status of the outage in #cambridge ? please. I guess its all down to the roadworks on #miltonroad I wonder what other utilities will get damaged over the next 2 years of chaos in the #cb4 area of the city.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Blinkfan180 Robin (@Blinkfan180) reported

    @virginmedia Why is it that it takes me asserting it's been down for 3 days straight that it takes them accepting it? Why is it nobody will tell me the cause or the eta? What's going on? I have spent £55 on mobile data to get me through to the 6th. Your only vague estimate.

  • Blinkfan180 Robin (@Blinkfan180) reported

    @virginmedia I'd like to raise a complaint about your level of transparency and communication in regards to a service being down, who can I contact about this please? I'd be happy to take it further still, since I feel this borders on theft.

  • Ed_A_J Ed 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢💚🚑 (@Ed_A_J) reported

    .@MoneySavingExp @MartinSLewis I've noticed that Virgin Media have now stated that they have changed their t&C's to include the fact that they will put up their prices annually and as such there will no longer be a right to cancel penalty free due to increase after May 2023

  • kassW1998 KW (@kassW1998) reported

    @virginmedia Waste of money and **** broadband you should be embarrassed that your internet is trash

  • ashr2d2 R2D2 (@ashr2d2) reported

    @virginmedia Multiple types cropping up. Today is day 4 if waiting for someone in Customer Servuces to get back to me. I want to cancel my account as of March 31st due to the price hikes. What do I need to do speak with someone please - preferably not a BOT?!

  • morgana0404 Diane (@morgana0404) reported

    @virginmedia is the network down in TS15?

  • Ardwick76 Ollie 🇬🇧🇬🇧 (@Ardwick76) reported

    Just received a letter today saying ur putting up my bill £21 !! Not a chance, will ring & cancel. @skytv did same last year, cancelled them also. Hope everyone else does the same. No wonder people do iptv streaming !! #virginmedia #skytv @VirginMedia_TV

  • kassW1998 KW (@kassW1998) reported

    @virginmedia FIX THE F*CKING INTERNET

  • Blinkfan180 Robin (@Blinkfan180) reported

    @virginmedia Will you pay me the £55 that I've had to pay for mobile data? While I pay you for an essential service that you are denying me, and being extremely vague about why it's down, almost damn right denying it?

  • UNITE_d_LEEDS UNITEdLEEDS92 (@UNITE_d_LEEDS) reported

    @virginmedia Now on my 7th day without any internet at all, system shows fix will be 2pm, 2pm comes and goes, forward 24hrs. The worst customer service I’ve ever had, can’t speak to anyone about it and still none the wiser to the problem or when it will be resolved