Virgin Media

Virgin Media Outage Report in Eltisley, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eltisley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eltisley, Cambridgeshire, England 10/18/2025 19:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eltisley, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots and Huntingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge TV
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Wi-fi
United KingdomSaint Neots Wi-fi
United KingdomSaint Neots Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Eltisley, England

Latest outage, problems and issue reports in Eltisley and nearby locations:

  • Lord_Drainlid Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @KnownAsStiles @virginmedia I’m quite confident you could fix their problems.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    @virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    @virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia you are not working again.

  • GarethIain Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England

    @virginmedia is the hands down the worst broadband provider I’ve ever encountered

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia It's back on now. But had a loss of service for a whole day pretty much.

  • TheAlanSmith Alan (@TheAlanSmith) reported from Cambridgeshire, England

    I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

  • JoeWalla23 joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • sukishar Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England

    @virginmedia Again no internet in CB1! Terrible service...

  • perscableu perscableu (@perscableu) reported from Cambridgeshire, England

    @virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.

  • SteveDurrant10 Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Wtf @virginmedia don't reboot my router while I'm in the middle of a game

  • bowercolin Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryLiddell1 Mary Liddell (@MaryLiddell1) reported

    @virginmedia No, I've tried resetting the password, and the account details are not recognized. Unfortunately, this is the main account, and it was attached to an email account we have never actually used. I can't remember the password.

  • lullaby_bex Becky (@lullaby_bex) reported

    @virginmedia My service was shut off on the 26th Nov

  • SBatten5 Sam Batten (@SBatten5) reported

    @virginmedia Is there no live chat link you can send me instead? Or can I send you a DM so you can help me? That text thing is just rubbish sorry to say

  • rickeyh63 HappyHammer ⚒ (@rickeyh63) reported

    @virginmedia Yes I am having issues with more than one devise

  • PThexton Paul Thexton (@PThexton) reported

    Hey @virginmedia just got a call allegedly from a call centre telling me I'm not getting the speeds I should get and that they can show me the problems "with my own eyes", 1/

  • mickeyboi7 Michael Wright (@mickeyboi7) reported

    @virginmedia on the website it clearly states we doing everything we can help people who are struggling at this time it’s a lie they don’t care about the customers they just care about taking as much as they can from you

  • Phil_t1983 p (@Phil_t1983) reported

    @virginmedia Seriously your equipment is poor and so is your service! I still have not had any response to the online complaint form I filled in.

  • TwitchLoazB ᴸᵒᵃᶻᴮ (@TwitchLoazB) reported

    @virginmedia Things are still as awful as ever. Status page shows no issues.

  • Sconner1872 🇬🇧RTID1872🇬🇧 (@Sconner1872) reported

    @virginmedia Ok but i wont be paying my virgin media bill until it gets sorted. You shouldn't have to wait on the phone for hours to speak to one of your team when you're paying for a service tht isn't working.

  • Shazer1980 Ms S (@Shazer1980) reported

    @virginmedia No contact on hold again yesterday for 40 mins before I had to give up again. No response to my official complaint either which I submitted online.