Virgin Media Outage Report in Eltisley, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltisley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 03: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Eltisley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Biggleswade, Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Biggleswade |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eltisley, England
Latest outage, problems and issue reports in Eltisley and nearby locations:
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lynden Mulby
(@LMulby) reported
@virginmedia my broadbands been playing up the past couple of days and has now fully gone down…what’s going on?
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Leahanne Haworth
(@LeaMichelle1982) reported
@Prefect_Timing @virginmedia Same here. They used to be so good and my broadband has been shocking this past few weeks. I’m so fed up of them. Gone down twice within the last hour. #betterconnected are u kidding?
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Leahanne Haworth
(@LeaMichelle1982) reported
@virginmedia I’m on the verge of cancelling my contract with u. The past few weeks and even now my broadband is down yet again. I’m paying u £48 a month for what? I can’t even call u because it’s not a free number. U used to be brilliant. Now u are incompetent
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Lodge Cafe
(@LodgeCafe1) reported
@virginmedia Also, due to VM Business Broadband lack of customer service, 3 months ago my company lost a contratct worth over £4000 as, in the the customer's words, "the internet was not reliable enough"! Calls were made over many weeks and when it was too late, the router was deemed faulty!
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Dylan :) | Ozzy’s wife💍
(@aqua_625x) reported
@virginmedia hello richard, fix my wifi please i want to play a game xoxoxoxoxo
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fubar_vapez
(@Stewpurdy) reported
@virginmedia full total loss of all services again!!!! And again having to use my own mobile data to report the problem. 😡😡😡
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Shrubzy
(@shrubzywubzy) reported
@HarleyTBSYT @Thafnine @virginmedia Isp or mobile service?
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Kasami // kasami#5849 | @ksk@wetdry.world
(@kasamikona) reported
Wish Virgin Media and/or Arris would like, do something about the Puma chipset issue for existing customers. Even with my hub3 on a supposedly fixed firmware I'm still seeing the characteristic lag spikes and reboots. Not an overheating issue.
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Peterbleddyn
(@Waterlooville10) reported
@virginmedia 24 hours now without Internet what a load of shite. Never recommending you service
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Cameron Moore
(@Cameron48222321) reported
@virginmedia can i just tell you VIRGIN MEDIA is the worst wifi provider in the uk Absolutely ******* awful my data works better than your ****** wifi