Virgin Media Outage Report in Eltisley, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eltisley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eltisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Eltisley, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Cambridge, Biggleswade and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
Total Blackout | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eltisley, England
Latest outage, problems and issue reports in Eltisley and nearby locations:
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Howcroft
(@craftysue23) reported
@9Naughtyboi6 @virginmedia Refunds are only offered if loss of service for 2 days. Ridiculous with how often VM are having issues just lately.
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Rachel McAdam
(@rcmcadam) reported
@virginmedia Website down too, as are your phone lines!
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Martin McConachie
(@HamdonMart) reported
Is it me or would a simple search for " @virginmedia " on Twitter save hundreds of thousands of people from messaging them saying their TV's not working?
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martin thompson
(@tommyboyffc) reported
@virginmedia @9Naughtyboi6 Can’t even sign in to make a complaint re compensation @virginmedia ….typical
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Gav 'Gav Massingham' Massingham
(@gavmassingham) reported
@D_J_Morley @virginmedia It looks like a certificate issue on the website, at least. Firefox refuses to connect, Chrome hesitates, but then does load. Broken links. Maybe a borked update or server move, so certificate is in wrong place. Could explain TV issues as well.
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MaryJ1983
(@J1983Mary) reported
Why do I have no TV #virginmedia and you’re phone line is also done. What service is this I want a refund for the loss of network.
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Royston Healy
(@RoystonHealy86) reported
@virginmedia Any updates on this issue.
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Roger Watling
(@2sticks66) reported
@ballerz223 @virginmedia I get that. This latest outage just adds to people's frustration. The Broadband is intermittent and when working from home again it adds to the frustration. I don't want to watch TV just want to get work done
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csw
(@corky69x) reported
@shadycobbler @Seons_Le @virginmedia the internets not down you can carry on working
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colin brisefer
(@cbrisefer) reported
@virginmedia Can't get through on the phone, No TV service and no website....even Virgin TVgo not working. What's happening? 🤔🤔🤔