Virgin Media

Virgin Media Outage Report in Elland, Calderdale, England

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The latest reports from users having issues in Elland come from postal codes HX5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Elland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Elland, Calderdale, England 12/05/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Elland, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Liversedge, Halifax, Leeds, Batley, Bradford, Dewsbury, Holmfirth, Oldham, Todmorden, Cleckheaton and Elland.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiversedge TV
United KingdomHalifax Internet
United KingdomHalifax Internet
United KingdomLeeds Wi-fi
United KingdomHalifax Wi-fi
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Elland, England

Latest outage, problems and issue reports in Elland and nearby locations:

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia It was never connected. I haven't been able to access my account because when I try log on, it says my email and account number don't exist

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to know it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for 30 cheaper!

  • Smaher_01 Smaher (@Smaher_01) reported from Oldham, England

    @virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    And again @virginmedia have taken payment for a service I cancelled and have never actually used. Still can't log on to my account because it apparently doesn't exist.

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia I've received a bill for April but I never actually used your service as I didn't have a compatible socket so cancelled. Trying to sign in, I'm told my email address and account number are not recognised.

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

  • Smaher_01 Smaher (@Smaher_01) reported from Oldham, England

    @virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.

  • Gstraitz Gareth Smith 🇬🇧 (@Gstraitz) reported from Leeds, England

    @virginmedia any news on why services are down in Leeds please been 12hrs and no luck on any information? Tv is down but broadband and phone are fine

  • ScampyFryNinja Paul Knowles (@ScampyFryNinja) reported from Drighlington, England

    @virginmedia your internets gone down in BD11 area. its been off about 15mins now. Router has the red ring around it.

  • fastnodeceo Beau (@fastnodeceo) reported from Leeds, England

    @ladyjaney75 @WhichUK When Virgin Media install VOIP phone lines I believe they stick some kind of SIM in for if the network is down, when the engineer knows it is a vulnerable/elderly user from when I asked previously.

  • MissModette ★ Kay ★ (@MissModette) reported from Leeds, England

    @RestartCarl @virginmedia BT are just as bad.

  • KamalSh03012772 Kamal Sharma (@KamalSh03012772) reported from Leeds, England

    @virginmedia . C-230122117, my complain is pending with you, which you suppose to resolve with 30 days. Now 30 days have passed and you have not redolve my complaint and been overcharging me for last 2 months. Please resolve.

  • emma76history Emma Marianne 🇩🇰🇬🇧 (@emma76history) reported from Huddersfield, England

    @virginmedia Was for wifi and TV....but it was never even installed. 🤷🙈

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @virginmedia what's happening with wifi at HD9 4 postcode? Its intermittent, keeps dropping off, logged in and it says no faults, reset router but it's still happening, i need it to work from home and its causing issues.

  • astolante Louise🐦🐝🌵🧀🐌 (@astolante) reported from Leeds, England

    @virginmedia No, it wasn't clear that a different socket was needed, so rather than have to arrange for an engineer to visit, I cancelled the service. I still have the hardware and am happy to return it

  • Smaher_01 Smaher (@Smaher_01) reported from Oldham, England

    @virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!

  • PennineHR Pennine HR - your HR partners in business (@PennineHR) reported from Huddersfield, England

    @vmbusinesshelp @vmbusiness we are customers in Huddersfield hd4 6en no Internet and can't get into our account or find any info on faults etc. Can you help please?

  • CTB_ChristinaTB CTB Christina T Blaney (@CTB_ChristinaTB) reported from Oldham, England

    @virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't

  • ashleyhirst15 Ashley Hirst (@ashleyhirst15) reported from Bradford, England

    @skytv are proper jokers account due for renewal and only offered to knock it down by £7 per Month... That's the £7 increase they put on... Virgin media can get same package for £30 cheaper!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Iiru IiMa (@Iiru) reported

    @SkyHelpTeam Hi. We have had some very bad customer service from Virgin Media and are considering changing to Sky. The issue is, we are moving abroad in autumn and don't need a 18-month contract. Do you offer shorter contracts? Thank you.

  • Malex181 Alex Stevenson (@Malex181) reported

    @virginmedia when are you going to fix my service? It's been down since lunchtime today!!! I have no tv or internet and my kids are going mad. And then you have the cheek to put my bill up, not good enough virgin.

  • agirlcalledba agirlcalledba (@agirlcalledba) reported

    .@virginmedia you win for the worst customer service ever. 2.5 hours on the phone and 5 departments to try and cancel our contract.... almost at the finish line and told no we still weren’t in the right place. We don’t want to renew our contract how on earth do we tell you that?

  • EmelCaliskan73 Emel Caliskan (@EmelCaliskan73) reported

    @virginmedia Yes, I have done all required checks and reset the hub numerous times and still experiencing issues around our home it’s frustrating to work and connect with online schooling. How else can you help?

  • IbanezXxx ibanez-XXX (@IbanezXxx) reported

    @SophieEB @virginmedia Eek - the worst company I’ve ever dealt with - bar none!!!! Would never ever use again for anything. 👐

  • donkeypunch1510 NE15 (@donkeypunch1510) reported

    @virginmedia customer support is absolutely awful. Only interested in taking your money!

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...

  • Gavinio1 Gavin Ellis (@Gavinio1) reported

    @virginmedia Please help me

  • Gavinio1 Gavin Ellis (@Gavinio1) reported

    @virginmedia Please help me

  • wineandcoast Janette (@wineandcoast) reported

    I see so many disgruntled Virginmedia customers lately @SophieEB and @LozzaFox and many others I wonder how they survive i suppose it’s the speed vs customer service that wins. I’m with #BT now & the service is great but my speed is less than VM on paper not that I’ve noticed!