Virgin Media Outage Report in Elland, Calderdale, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Elland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Elland, Calderdale, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Cleckheaton, Bradford, Leeds, Huddersfield, Shipley, Liversedge, Pudsey, Oldham, Dewsbury, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
||
| Halifax |
Internet | |
| Halifax |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Elland, England
Latest outage, problems and issue reports in Elland and nearby locations:
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia Apparently there’s a fault in the area now, but I’ve seen similar tweets from Newcastle and London so it’s not just my area it’s the whole country. Really poor service these days.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia so you’ve run tests and there’s no fault - no tv or internet - not happy, I really don’t know why I bother torturing myself with your appalling service, and dire customer service. I know when I get through to Pune I’ll be told there’s nothing wrong. Aaargh
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia no service again in BD9
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@HaylhenHayley @virginmedia Oh no - nightmare! Hope they fix it soon.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Noah Wilde
(@afallenknight17) reported
from
Bradford, England
Having issues in the BD2 area with broadband @virginmedia. I work from home and the internet is vital to doing my job. Your site says no errors in my area but have tried all fixes and nothing works.
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa! Lisa!
(@Lisa_aheM) reported
@virginmedia obviously I'd prefer to cancel by email
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Chris Grannell
(@CJGrannell) reported
@virginmedia Your run a test on the hub page / service doesn’t even work!
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Sammy Dodger
(@glyn_sam) reported
@virginmedia You've been aware for a couple of days now. Agents are advising that engineers are out fixing the problem. Completely understand I don't know the complexity of the issue but surely it doesn't take this long when multiple houses are affected? Shouldn't it be a priority?
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David Lemon
(@DavidLemon777) reported
@virginmedia No, it's not 'zero'. It's for 29.99. We've been on the phone for hours trying to cancel this. We've been sent 'sorry you're leaving' emails, but we never joined because your engineer failed to show FIVE times. Now it looks like you intend to charge for a service we never had
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Dushan P
(@dushanp) reported
@virginmedia HA1 area is having on/off connectivity issues! Terrible sort it out now
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NC 🇩🇲🇬🇧
(@NathanCasey) reported
@virginmedia seems that my services have now gone down RM2 area??
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David Lemon
(@DavidLemon777) reported
@virginmedia I'm only writing this on twitter as your customer service people don't talk to each other. We were told and sent emails confirming that the service would be cancelled and a total of £55 compensation would be provided for the loss of service. My partner and I rely on broadband
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Chris Grannell
(@CJGrannell) reported
@virginmedia Since this morning around 9am. It’s on and off but I can’t have any meaningful calls for work due to it be so intermittent. Your service status reported an issue that would be fixed by 8pm. No saying no issues even though it’s down!?
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Alan Fraser
(@am_fra) reported
@virginmedia You have cut off my elderly parents phone line. Not sent out an adaptor for VOIP. They have a Superhub 2 that doesn't support VOIP. Your call centre is no help at all, do I need to go to @Ofcom
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David Lemon
(@DavidLemon777) reported
@virginmedia We have had a terrible time-weeks without service because your company LIED 5 times about an engineer coming round. Apologies aren't enough. Now it looks like you're charging us for the privilege of being treated with contempt by your company