Virgin Media

Virgin Media Outage Report in Elland, Calderdale, England

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The latest reports from users having issues in Elland come from postal codes HX5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Elland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Elland, Calderdale, England 11/14/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Elland, Calderdale, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Elland, Leeds, Bradford, Oldham, Dewsbury and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Internet
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomHalifax Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Elland, England

Latest outage, problems and issue reports in Elland and nearby locations:

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia is down again. Literally on the phone every day now

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • harness68 harness68 (@harness68) reported from Oldham, England

    @virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service

  • ImLauraa Laura Donnellan (@ImLauraa) reported from Oldham, England

    @virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cherryybomb17 Sophie (@cherryybomb17) reported

    @virginmedia As you can already see, I tried to use your WhatsApp service and it cut me off as I didn't answer within THREE MINUTES even though it took 3 DAYS to get a response. I’ll be leaving instead.

  • JamesMahonTV Dr. James Mahon, Journalist (@JamesMahonTV) reported

    @virginmedia its an issue every week for 3 months,

  • Mickj100 Michael johnson (@Mickj100) reported

    @virginmedia how poor is the service you offer your customers I’ve been waiting over 2 hours to speak to someone on WhatsApp only to be told if you don’t like your deal then nothing we can do absolutely disgraceful

  • simonlevans simon le vans 💙 (@simonlevans) reported

    @virginmedia Of course you don’t. Another way you let down your customers. I give up.

  • clauxac Cláudia Carvalho (@clauxac) reported

    @virginmedia I found there a phone number that have actual humans answering and my problem was sorted! Thank you

  • MWColes Matt Coles (@MWColes) reported

    @virginmedia Deal offered was significantly more than a new customer. Yet can cancel, lose her means of contacting the outside world in emergencies, then join at the new customer price after (taking potentially 30-60 days). Can somebody please see through this INSANITY and do the right thing?

  • myjamesy NIcola Doherty (@myjamesy) reported

    @virginmedia Someone is coming g out on Monday evening. But surely that's terrible fro. A Thursday reporting it until getting an engineer out on Monday night.

  • gordonscontact Gordon Ashley-Smith (@gordonscontact) reported

    @virginmedia It's always busy. Understaffed and poor service. I've waited over 30 minutes and then got cut off for the 3rd time

  • Chadders1409 Dave Chadwick (@Chadders1409) reported

    @virginmedia How do I make a formal complaint about the lack of service and increased charges not in line with contractual agreements?

  • MWColes Matt Coles (@MWColes) reported

    @virginmedia We gave up wasting time trying a while ago. Focusing on the wrong thing... Why can't the spouse of a loyal customer of 20 years just be offered prices like new customers? Why the cancellation and rejoining debacle? Leaving an ill, elderly person without their landline/lifeline?