Virgin Media Outage Report in Edenfield, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Edenfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Edenfield, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Blackburn, Bolton, Burnley, Oldham, Rochdale, Rossendale District, Bury, Salford, Accrington, Oswaldtwistle and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
||
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Edenfield, England
Latest outage, problems and issue reports in Edenfield and nearby locations:
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia is down again. Literally on the phone every day now
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lynes
(@AndyLynes) reported
@virginmedia Hi there, I requested an upgrade of my tv package today, I have received a confirmation of the request but the channels have not yet gone live. I have ordered so I can watch the boxing on BT Sport tonight. Can you help - I had no luck getting through on the phone.
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Jake Staines
(@Sanakism) reported
@virginmedia I did, and I've tried that advice as well - although it's not been 7 days, so maybe it will be done by then? Are you sending down 7-day TTL DNS records or something?
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Joanne
(@kittenpaws16) reported
@virginmedia absolutely THE worst customer service I have even had the misfortune to receive today !!!! 100% depends on who you get on the end of the phone. Loyal customers treated like dirt !!!! Shocking 🤬🤬🤬
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cat reid
(@marl42) reported
@virginmedia I renewed my contract on the 25/11/20. Was told by advisor that my monthly plan would be 37.20, its not , its 54. I wrote everything down that he told me
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GTT*
(@Gturv) reported
@virginmedia I have no problem with any picture quality at all - except for football on Amazon. It is entirely unique to that. Stuttering, general poor quality pic. Same last season.
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GD1964
(@GD19641) reported
@virginmedia - Virgin, you are the worst broadband provider I have ever known!! No TV for three days and hang on the phone until you loose the will to live........ sorry, but I’ve got to be looking at @SkyTV now to@make sure I can watch TV over Christmas 😡😡😡😡😡😡😡
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matt fitzpatrick
(@mattfitz71) reported
@virginmedia your internet or equipment has to be the worst I've ever had along with your customer service #shocking #rollonjune
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Elaine Prosser
(@prosser_elaine) reported
@virginmedia internet service been terrible for a week now with continual drop outs (don’t tell me to look at service reports as they never go with what is actually happening). Now been holding on phone for over 45 minutes and no answer - terrible service - anyone there to help??
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Mark H 🏴🇪🇺🏴
(@MattHun10044441) reported
@virginmedia Just out of interest, the link you sent me doesn't work, as does half of your website.
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Dean Cope
(@DeanCope2) reported
@virginmedia engineer not turned up....waiting on phone for support...no answer...can you please help?