Virgin Media Outage Report in Eastham, Metropolitan Borough of Wirral, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Eastham, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Prenton, Chester, Liverpool, St Helens, Prescot, Upton, Widnes, Runcorn and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Prenton |
Total Blackout | |
| Chester |
Internet | |
| Liverpool |
Internet | |
| Chester |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastham, England
Latest outage, problems and issue reports in Eastham and nearby locations:
-
James Donnelly
(@jm_donnelly) reported
from
Birkenhead, England
Not just me then? Twitter tells me everything I need to know @virginmedia your broadband is unreliable, has been unreliable for weeks & I feel like i’m wasting money. No this isn’t an isolated issue you just need to pull your finger out & stop ruining my evenings its 2020 ffs!
-
Phillip
(@philtrucker1510) reported
from
Birkenhead, England
Your customer service is shocking @virginmedia
-
paul sanders
(@psanders1976) reported
from
Seaforth, England
@virginmedia Any chance you firm of cowboys answering the phone to your customers , absolutely disgusting customer service keeping people on hold for over an hour then cutting them off
-
Technical Issues ☭
(@RagnarokAhead) reported
from
Runcorn, England
Imagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence
-
The Clawless Lobster 🦐
(@JuiceTerry9) reported
from
Garston, England
@AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.
-
Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi are tv and phone line are not working can you help WA8 8BS
-
Phillip
(@philtrucker1510) reported
from
Birkenhead, England
@virginmedia any chance sorting out your internet issues in bromborough / Eastham it's a joke told you have sorted out the chip playing up yet loads locally still having problems
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia I’ve just told told by one some in your team that, there trying to educate me and that I’m rude. After I asked to speak to there manager because they wasn’t getting the reason of my call today
-
Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia why is my internet not working again? WA7 4RF postcode please advise.
-
Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia I just moved home and I transferred my services. They said everything would work fine but it’s not happening. I’ve been trying to contact your helpdesk both by phone n live chat the entire morning without success Help me please I need the internet as I work from home
-
The Clawless Lobster 🦐
(@JuiceTerry9) reported
from
Garston, England
@ALANMYERSMEDIA @virginmedia Absolutely incompetent. Takes an hour to speak to someone, they then tell you you’re through to the wrong dept and pass you back in the queue. Took me 2 months to sort my internet out recently. Awful service.
-
jo m b
(@joanreece) reported
from
Liverpool, England
@virginmedia why is your internet so rubbish? We get a bit of rain and wind and the whole TV goes off with no connectivity its woeful. We have sat here for a few hours now with no tv at all and were paying £49 a month for wifi that doesnt work!!!
-
Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?
-
Paul Smith ✋
(@smiggerpaul) reported
from
Seaforth, England
@virginmedia hello there, I was cut off after 33 minutes! I want to reduce my monthly bill. I would the tv package to go down to the basic, can you help?
-
Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam We haven’t been booked in. Following some quick and informative enquiries, @virginmedia can install a new service in 3days; yet, a @SkyUK engineer can’t come out to us for over a week? When we pay a monthly small fortune, this all feels like terrible customer service
-
SharmaUC
(@Anupdesh_UC) reported
from
Liverpool, England
@virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call
-
Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
-
Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though
-
Tony Carroll
(@tonycarroll14) reported
from
Liverpool, England
@virginmedia Hi guys, was wondering if you could please help my Virgin isn't working!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Julie Pierce
(@Dollop123) reported
@spectatorindex Anyone else out there having problems with Virgin Media? The wifi is rubbish on my Virgin Hub 3. What is the point in having Broadband these days without wifi - I can only get wifi in my study where the hub is and intermittent in my lounge which is 20m away with no obstructions!
-
K K
(@KKhatri88) reported
@virginmedia It's been 2 days now. Ref: F009089384. Delaying the schedule fix time every 12 hours doesn't help me plan my life/work.
-
Le Fabuleux Destin
(@BeulahAntonin7) reported
@virginmedia tv and internet down since 9am yesterday. 4 times in 6 months. Come on!
-
Julie Pierce
(@Dollop123) reported
@AlexTaylorNews On another subject Anyone else out there having problems with Virgin Media? The wifi is rubbish on my Virgin Hub 3. What is the point in having Broadband these days without wifi - I can only get wifi in my study where the hub is and intermittent in lounge which is 20m away
-
Julie Pierce
(@Dollop123) reported
@Peston @itvnews Anyone else out there having problems with Virgin Media? The wifi is rubbish on my Virgin Hub 3. What is the point in having Broadband these days without wifi - I can only get wifi in my study where the hub is and intermittent in my lounge which is 20m away with no obstructions!
-
Jayne Dave
(@JayneDave1) reported
@Gingernut_49 @GBNewsAdverts Oh dear, time to burn that AmEx Card. No more drinking Kenco coffee (we prefer Nescafé anyway though, right). With Vodafone? Time to switch unfortunately for you. Ever stayed in premier inn? If not you never will. With Virgin Media? Time to switch to Sky. Oh poor eu flagshaggers
-
Allyson Usher
(@AllysonUsher) reported
@virginmedia no internet now since Saturday morning in EN4, fix time keeps changing - now 10am tomorrow (over 48 hours). Plenty of people like me still.working from home and need to be connected to do our work. Please get this sorted!
-
Full Circle 🏴☠️
(@FullCircleIRL) reported
**** you @virginmedia @VirginMediaIE my Sunday night ruined.
-
Craig Richardson
(@kingtomo299) reported
@GBNEWS Is it me or is the picture not HD on virgin media channel 626 it looks poor ?
-
Rob Helm
(@robxhelm) reported
@virginmedia is there any reason why the internet has stopped working in one room in my house even tho nothing changed RIP to me please help