Virgin Media Outage Report in Eastham, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Eastham come from postal codes CH62.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Eastham, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Eastham, Wallasey, Liverpool, Runcorn, Widnes, Prescot, Upton, St Helens and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Eastham |
Internet | |
| Wallasey |
TV | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Eastham, England
Latest outage, problems and issue reports in Eastham and nearby locations:
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
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Jemima
(@JemimaCamhs) reported
from
Garston, England
@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
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Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
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Christopher Bray
(@cbray72) reported
from
Liverpool, England
@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
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Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
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lloyd #utft
(@111O1O1O11O) reported
from
Wallasey, England
@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off
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Cambo
(@cambo691) reported
from
Birkenhead, England
@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia If my bill went down with my speed, I wouldn't mind.
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
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Elaine Brown
(@laineypb2109) reported
from
Birkenhead, England
@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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Andy McGill
(@andrewjmcgill) reported
from
St Helens, England
@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
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Lesley Murray
(@les_murray71) reported
from
Wallasey, England
@virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing
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Martin Travis
(@lurkinhead) reported
from
Birkenhead, England
@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
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lloyd #utft
(@111O1O1O11O) reported
from
Wallasey, England
No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart0000
(@Stuart_0000) reported
@virginmedia internet in my area disconnecting multiple times everyday (already 6 times today). Has been going on for MONTHS. Virgin are aware of the issue in the area and say it'll be fixed on this date, and then they give another date again and again. I cant stream because i DC constantly.
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Adrian Mack 💙
(@graveneycl) reported
@ReevesDoTravel @virginmedia Today was the worst - hope someone listens to the recording of the call. It was all over the place with false assertions, factual inaccuracies and general bs.
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Tev
(@Tev46272840) reported
@virginmedia hi, on my account the phone number is wrong & app wont let me change it. Help
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Vijay
(@VijayR__) reported
@virginmedia Is there a reason as why I contact live chat regarding pathetically slow speeds?
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Sarah Cook
(@the_biggy) reported
@virginmedia It’s still not showing. I replied to Paul’s email 3 hours ago regarding suitable dates and times and again no response, yet again I have spent all day trying to deal with this. I will definitely be making a complaint
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Dave Cross
(@davorg) reported
@virginmedia Is your London underground WiFi service down? I've been through about ten stations and can't find a connection.
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Sarah Cook
(@the_biggy) reported
@virginmedia 🤔 different people have been picking up my emails and my last response was around 2.30pm. Again you are delaying a fix 👍🏻 wow just wow on the customer ‘service’ 24 hours and counting and I’m still trying to sort this out
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Hayreddin Barbarossa
(@OghuzKh) reported
@virginmedia The problem is your stupid *** **** Internet connection dropping every 3 seconds and then you guys "telling me to reset the box" I'm shocked at how you still have custom
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Karen Collins
(@KarenCo02384591) reported
@virginmedia We were promised reconnection within 24hours after being disconnected in error yesterday. Did not happen. Raised complaint this morning, was promised reconnection within a few hours - still waiting! Why?
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michael 🍀🍀
(@michaelmc06) reported
@virginmedia ive not been able to send texts or make calls all day ?? HELP