Virgin Media Outage Report in Eastham, Metropolitan Borough of Wirral, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Eastham, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Upton, Widnes, Runcorn, Prescot, Wallasey, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
TV | |
| Upton |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Eastham, England
Latest outage, problems and issue reports in Eastham and nearby locations:
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Birkenhead, England
@virginmedia I’ve just rung up agai every single time I tell my problem, they tell mr they will put me through to the right team. The right team answers & immediately hangs up. Just done the text thing and someone called me. I say hello & they hang up. I’m getting sick of it.
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Birkenhead, England
@virginmedia I’ll pass. Virgin can write to me then if they want me. I’m not sitting on a phone for an hour, being passed from pillar to post, not being able to hear cause of awful connection and background noise. Having to repeat myself over and over is not how I wish to spend my day.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?
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Lesley Hughes
(@LesleyH80821454) reported
from
Seaforth, England
@virginmedia didn’t resolve it. The error codes seem like delaying tactics as each time it would tell us it was something else that was the problem. Even when we did get to watch some of the episode it was stuttering at regular intervals. The same also applies to the two
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Lesley Hughes
(@LesleyH80821454) reported
from
Seaforth, England
@virginmedia any more movies/box sets from you as we don’t have the latest TiVo box to support them OR we transfer WiFi suppliers from EE to Virgin!! The word ‘blackmail’ springs to mind!! In the meantime the engineer is going to return with a replacement like for like TiVo box -
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leanne
(@leannef55) reported
from
Aintree Village, England
Virgin Media and Sky viewers. Is yours the noisiest, most horrible sounding thing when your remote falls off the settee and hits a wooden floor? Virgin remote holder here- massive yes from me! 😖
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
WFH really would be so much easier if @virginmedia internet didn’t just bomb out!! Literally so fed up with the poor service, and issues never being resolved, even complained and never received a phone call although they told us they phoned 😡😡
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Jack Concannon
(@concan93) reported
from
Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia checked this and currently it says no issues,there clearly is a issue as this is not an isolated incident and is affecting others closeby. Unless you can actually do anything that may solve or attempt to solve the issue dont bother replying because your just giving me lip service
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Lyndsey Moss
(@lyndseym123) reported
from
Halewood, England
@virginmedia Internet issues all morning. Service status checker says no issues in the area & the automated number said to keep an eye on it for 24 hours after finding an intermittent issue. This is unacceptable. We pay a lot for your service and need the Internet for work
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Lesley Hughes
(@LesleyH80821454) reported
from
Seaforth, England
@virginmedia Thanks for your response. We tried on numerous occasions to get it back last night and on the occasions it did kick in it would stall again part way through so we would have to start the process all over again. We closed down the TiVo box to reboot but this
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
@virginmedia Cant sign in as it's the landlords account 🙄🙄🙄
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Lesley Hughes
(@LesleyH80821454) reported
from
Seaforth, England
@virginmedia movies we recently purchased. It’s important to note that we don’t have any WiFi connection issues with Netflix etc.
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Tricia Gill
(@trishy_wishy88) reported
from
Birkenhead, England
@virginmedia I’ve had an issue with my phone since February this year…I’ve sent it to you twice for repair and followed the online troubleshooting more times than I can remember but I’m still facing the same issue.
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Lesley Hughes
(@LesleyH80821454) reported
from
Seaforth, England
@virginmedia Hi - after holding for 25+ mins I spoke with an individual who arranged for an engineer to call the next day which was excellent. Unfortunately it transpired that we were not eligible for a new upgraded box because you did not support our WiFi which means we either don’t purchase
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Whittle
(@Stixx1979) reported
from
Birkenhead, England
@wilkinsonpete @virginmedia Its appalling mate. Its flagged up daily on here. In a couple of days. You will be contacted on here asking is there any way they can help. Joke of a company.
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TonyD
(@tonydavo22) reported
from
Liverpool, England
@virginmedia absoulute joke.. c Worst customer service
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Whittle
(@Paulwhittle8) reported
from
Birkenhead, England
@virginmedia I've tried many times. You're customer service is appalling. Nothing ever improves. So no there isn't anything you can help with AR.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Fifield
(@jackfifield) reported
@Gareth_Roberts_ I don't get how Virgin Media can call themselves a network provider when clearly they have no redundancy in their network. Jokers. Remembering how it went down in Kingston for days because of a single cable incident at a construction site.
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Hubster
(@Hubster999) reported
@virginmedia Obviously I've done all that - People only resort to Twitter as a last resort to highlight a lack of resolution. What is most annoying is the way you manipulate the outage status. No phone since Friday yet you claim only in last 24 hours. All to avoid compensation.
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iä iä Alex ftagn 🕹👾
(@QuixoticRocket) reported
@virginmedia thanks for attempting to help but it’s been proven your twitter page can’t help. the issue is with general line stability in the area over the last 2 months. but trying to get virgin to admit to a problem is nigh impossible. best you can do is link the forums. been there thanks.
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Janet Wager
(@Wager1Janet) reported
@TonyMaudsley1 @virginmedia This is why I left them. Rubbish customer service and really bad internet connection that kept going off. I had been with them right from the beginning before it was Virgin media..Try BT not had a problem with them
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James Gibson
(@jamesgibson279) reported
@virginmedia no internet or tv since yesterday morning (again)!wasted a day trying to contact you yesterday,finally get through and you won’t send a technician till Tuesday ????? What a joke you have lost a customer,will be looking for other providers😡😡
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Gareth Roberts
(@Gareth_Roberts_) reported
Hello @virginmedia Any chance of an actual update on whatever the issue facing TW12 is? We were told it would be sorted by Friday evening, then Saturday lunchtime, then Saturday night and now it’s Sunday afternoon. 48 hours with no services or explanation of WHAT the issue is.
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Lisa Felstead
(@LmuzF) reported
@virginmedia Thanks - good to know if the issue still isn’t rectified.
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James Gibson
(@jamesgibson279) reported
@virginmedia meaningless apologies, words mean nothing, actions mean everything, you give people the run around while taking their money. Not only bad service but worse customer service. All to avoid issues with how bad the service is.
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iä iä Alex ftagn 🕹👾
(@QuixoticRocket) reported
@virginmedia the usual "there was an outage" and no response to what's causing the outages or why we've had so many over the last 2 months. it's almost like they're trying to avoid culpability by not admitting anything
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Rick Power
(@rickpower) reported
@virginmedia It didn’t, it’s an issue being reported by many people so it seems to be a wider issue with Sky Sports HD on VM?