Virgin Media Outage Report in East Bridgford, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Bridgford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Bridgford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near East Bridgford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Kirkby in Ashfield and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Mansfield |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Kirkby in Ashfield |
TV | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Bridgford, England
Latest outage, problems and issue reports in East Bridgford and nearby locations:
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Ian Siara
(@IPSiara) reported
from
Beeston, England
@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Matt H
(@forestmatth79) reported
from
Wilford, England
@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Gordon Foster
(@rainworthgord) reported
from
Rainworth, England
@virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Matt Triggs
(@mjtriggs) reported
from
West Bridgford, England
@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
from
Rainworth, England
@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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zooby brodie beagles
(@zoobybook) reported
@virginmedia Hi is the email server down? Last delivered emails 13:11 today. Said server not available to wait an hour and try again, still not available
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John Bell
(@PlasFron) reported
@jamescw44 @tonymc39 @virginmedia Spent months trying to get decent BB off Vodaphone and whole day last week with helpful engineer, then frustrating time on phone and Twitter Messaging, trying to solve the problem. Eventually, agreed to replace the Router. Should arrive tomorrow, hopefully, will solve the problem
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LisaBH
(@fleuroriginale) reported
@virginmedia hello. Will your overseas call centre stop a harassing me for the return of equipment that I was told to recycle as it was out of warranty and I was years past my contract end. I WILL issue a cease and desist letter if you continue.
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Mani Pillai
(@ManiPillai1886) reported
@virginmedia Thanks. The message on this number says that there are no issues in the area. This contradicts what the customer centre staff told me. How can we get these conflicting messages?
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Tracey Moore
(@TraceMoore) reported
@virginmedia I don't appreciate the aggressive, unsolicited sales call I've just had from one of your staff. Once I've calmed down I suspect I'll be calling YOU to cancel my account. It was outrageous.
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Mani Pillai
(@ManiPillai1886) reported
@virginmedia No, neither your site nor your app shows any issues in the area. I am now on a call with another CS rep who tells me that there are issues in the area but doesn’t know why your website hasn’t got status update.
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Immie🌟
(@Rawrschack) reported
@Seb_is_tired @virginmedia For me it's going to be down until 22:10 according to the website, No box or Internet that is.
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PGore
(@PGore2020) reported
.@virginmedia someone trying to move their service from one address to another cannot get this done despite using all your channels. How can this be resolved as they are paying for a service they are not getting. Why is your computer saying “No”.
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Dave Murphy
(@Skortchio) reported
What happens when you have to move home to accommodate your medical disability but @virginmedia, whom you've been a customer of for 15 years don't cover the area you move to? A "cancellation fee" over £200 is what happens. Thanks, @MoneyTelegraph for the complaints address.
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Clare Rusbridge
(@neurovet_clare) reported
@virginmedia No disruption to service according to your site and in any case this is a constant problem worse on weekends and Friday ( not related to our devices).