Virgin Media Outage Report in East Bridgford, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in East Bridgford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Bridgford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near East Bridgford, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Bridgford, England
Latest outage, problems and issue reports in East Bridgford and nearby locations:
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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Denis Schluppeck
(@schluppeck) reported
from
West Bridgford, England
@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
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Rebecca Hatch
(@hatch_rebecca) reported
from
Ruddington, England
@virginmedia very disappointed in your customer service, unhelpful, defensive and unbothered is best way to describe it. Was on fence about leaving but this has pushed a decision. Always had great things to say about virgin so this is definitely a let down
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Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
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TheRealCraig
(@AnIndividualist) reported
from
Annesley, England
Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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Steve Luck
(@MrluckLuck) reported
from
Ruddington, England
@JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.
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Charlotte 🐨
(@fryingpantheist) reported
from
West Bridgford, England
@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
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Craig
(@Craig_NFFC) reported
from
Bingham, England
Way to ruin my evening @virginmedia 😡 #RedButton Issues ... Maybe I’m not paying @SkySports enough! #NFFC
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pedram
(@pnfard) reported
@virginmedia @PrincessKP23 Maybe being precise with you figure. 13.4%RPI plus 3.9% annual increase. It is a joke. Since O2 merger, Virginmedia has become greedy and disloyal to existing customer base. Time to move and make you feel the loss
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JG
(@J_C_Gr) reported
@virginmedia I assume I won’t be charged for the period it has been down (nearly two weeks)? It would be unusual to charge a customer for a service that was unable to be provided.
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IDIC
(@CharlieIDIC) reported
@virginmedia I’m not playing! Every day it goes down, you say check the service page, every day it says there is a known fault and you say what’s the fix date and I say it doesn’t say and you check and give yet another date
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Someone
(@Someone83723462) reported
@SkyUK I'm not a customer but would like to be. Do you have any improvement works planned for Paisley because we are put off by you offering much slower speeds than Virgin media do for internet
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Matthew Thomas
(@_MMThomas) reported
@virginmedia Currently my connection is down, but if I power cycle I will get connection for ~10/15 mins with ~360/36 mbps before it drops off over the course of about a minute with unreliable/high latency pings and then unable to reach host. Yesterday when I was rebooting I would… (1/2)
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Wendy Wason
(@Wendy_Wason) reported
@virginmedia No service at all
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Niamh
(@niamho2q) reported
@virginmedia It’s the same issue on all devices and on TVGO. Is there a problem with your app?
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Richie Green
(@chester_welsh_) reported
@virginmedia And if it is 3-5 days (not working days) then my internet hasn’t worked since Friday night so technically tomorrow (Monday) would be the third day
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Graham Taylor
(@gtjeddah) reported
@virginmedia Why the hell am i getting put through to Phillipines when i call the UK help desk? I want to talk to a UK based customer service agent to discuss cancelling my Virgin, any ideas?
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Ceri
(@ceri_morgan01) reported
@virginmedia you’re customer service is appalling. Paying for a service I’m not receiving- been on phone for over 2.5 hours, been cut off, cannot speak to a manager, want to cancel and receive refund and cannot find anyone that can even identify problem.POOR