Virgin Media

Virgin Media Outage Report in Crowthorne, Bracknell Forest, England

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The latest reports from users having issues in Crowthorne come from postal codes RG45.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Crowthorne, Bracknell Forest, England 12/09/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Crowthorne, Bracknell Forest, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Guildford, Reading, Farnborough, Windsor, Woking, Maidenhead, Aldershot, Fleet, Slough, Crowthorne, Bracknell, Godalming and Wokingham.

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City Problem Type Report Time
United KingdomCamberley Internet
United KingdomGuildford E-mail
United KingdomGuildford Internet
United KingdomReading Internet
United KingdomFarnborough Phone
United KingdomWindsor Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • ginaatinknight gina knight (@ginaatinknight) reported from Reading, England

    @virginmedia not think much if the service from virgin media so far not great for new customers

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual

  • SianPrime Sian Prime (@SianPrime) reported from Guildford, England

    @virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

  • 6ft1tonsoffun Please Social Distance (@6ft1tonsoffun) reported from Burnham, England

    @virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia still no reply from your text service absolutely disgusting !!!!

  • Cooper100Nicola Nicola Cooper (@Cooper100Nicola) reported from Reading, England

    @virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!

  • catch_cancer Catch Me If You Cancer (@catch_cancer) reported from Maidenhead, England

    @virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone

  • smithsterbloke Gary Smith (@smithsterbloke) reported from Bracknell, England

    Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gtfc_1 Dave Nunn 🤘 (@gtfc_1) reported

    Bit gaming oh no. @virginmedia running like **** as usual 💩

  • HdKruno Kruno🎮 (@HdKruno) reported

    @Ayresie_ @virginmedia Virgin media is terrible they swap what server your on so its goes all dogshit !

  • Ayresie_ Ayresie (@Ayresie_) reported

    @xFabss @virginmedia Bro I've had about 4 engineers come out, they've ran tests, said there's a serious issue and have never come back ????

  • Phil_D_Jones Phil Jones (@Phil_D_Jones) reported

    @virginmedia Ah yes I remember this now - phones don't work either! I'd call on my mobile but for some reason, despite all phone operators thinking this road gets signal, it doesn't. It's in some weird black hole of signal. Managing to send messages on the 'ups' which last for a few secs

  • DaisyHeifer 💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉 (@DaisyHeifer) reported

    @virginmedia I have done this. It showed a fault, then didn't. I unplugged and restarted my router 3 times and kept losing connection (I note it went down overnight as my websites were not available this morning)

  • markdickens100 Mark Dickens (@markdickens100) reported

    @TinSoldier1 Had virgin media for the last 10 years plus pal. I know they get slated but we’ve never really had a problem. Have to phone every year or so to renegotiate the price but generally cant grumble

  • AtomicRecording Atomic Recordings (@AtomicRecording) reported

    5 hours now without @virginmedia broadband due to a fault in the area, 3rd time it has been down over the last year. Let this be an advertisement for others considering @virginmedia as it’s simply poor.

  • BluemarkC Mark C (@BluemarkC) reported

    @virginmedia I’ve spoken to customer services at Virgin who tell me a system gamut has deactivated my number and it may take up to a week to resolve!! I use this for my business so not great!! Anyone else affected by this?

  • danielsmith89 Dan Smith (@danielsmith89) reported

    @virginmedia Already checked this and no issues reported. It's all very odd

  • Phil_D_Jones Phil Jones (@Phil_D_Jones) reported

    @virginmedia No and that's exactly the same as last time. For some reason your systems couldn't detect the fault which is presumably why it took your engineers 7 days to resolve it last time. Of course I received recompense for the dire service didn't I? Oh no, that's right, I didn't...