Virgin Media Outage Report in Crowthorne, Bracknell Forest, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crowthorne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Aldershot, Reading, Farnborough, Woking, Windsor, Slough, Guildford, Fleet, Godalming, Camberley, Maidenhead and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Wi-fi | |
| Aldershot |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Farnborough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Ben Evans
(@IamBenEvans) reported
from
Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Sian Prime
(@SianPrime) reported
from
Guildford, England
@virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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L H Signsolutions
(@LHSignsolutions) reported
@virginmedia Now two weeks of intermittent broadband.whenever I do an online check the status alternates from showing no problems to various other problems.When will this be sorted?..It's compromising our security systems and ability to work from home...Not good virgin.!!
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Andy Gibson
(@GibboLFC1892) reported
@virginmedia A superhub 3. Our area is WN24BA. No issues currently according to online status. I gather this is a free upgrade
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Ashley Crompton
(@AshleyCrompton1) reported
@virginmedia sort your red button service for sky subscribers. How do I claim a refund for this service failure please
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ℂ𝕙𝕣𝕚𝕤
(@ChrisDeityUK) reported
Every single time there are games on the Red Button it never works for one reason or the other. @virginmedia sort it out. And don’t ask for more info, it’s always a nationwide issue aka a you issue!
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dolmang
(@geoffstatic) reported
@virginmedia I have run the app on phone but the connection is never long enough. It shows devices then says no wi fi
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Laura Bushell
(@LauraBushell1) reported
@virginmedia We moved house on 17th August. Still waiting to be connected. Appointment made for 17th October. No show. No communication. Appalling lack of customer service. Ring and explain to 5 different people the exact same thing and still no further.
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Thea Gudgeon
(@TheaKate) reported
@virginmedia It’s a Hub 3 and is an issue over Wi-Fi and wired connection. I now work a bit online and it’s costing me income where I’ve had to refund clients zoom sessions
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Scott
(@carberry80) reported
@virginmedia hi there, having really bad latency and packet loss connections with my internet. Happened last couple days. Already troubleshooted also and reset router multiple times.
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Ashley Crompton
(@AshleyCrompton1) reported
@clydon11 @virginmedia It should but it doesn’t. Rubbish service from @virginmedia.
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graham carter
(@grahamc72999873) reported
@Dani_Clarke96 @virginmedia Never has worked this season shocking service.better of getting a firestick