Virgin Media Outage Report in Crowthorne, Bracknell Forest, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crowthorne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Aldershot, Slough, Bracknell, Guildford, Wokingham, Woking, Farnborough, Egham and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Camberley |
TV | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Slough |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.
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Graeme Spice
(@spice1971) reported
from
Yateley, England
@virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long
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Paul Camm
(@MrCamm) reported
from
Aldershot, England
@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia The worst Broadband provider 😡 The worst customer service 😡
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Mark Reilly
(@FrTedCrilly) reported
from
Old Windsor, England
@virginmedia 15mins and counting trying get through to report a fault. Service has patchy at best, customer service dire #time to switch
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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pat webb
(@patwebb01962978) reported
Virgin media fixed the box at the end of street now everything working. Why did it take so long? 6 days without a service. Need a refund.
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Jo Sokill
(@SokillJo) reported
@browntoby @virginmedia The absolute worst
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Andycav
(@Andycav5) reported
@virginmedia Great... Still no signal in my disabled sons bedroom and poor signal elsewhere AND crawl into the cupboard to operate the boiler. So glad I just paid over 2 grand for it and £42 a month to you. Any chance of you resolving it for me.?
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seren
(@5Serendipity_) reported
@virginmedia @richardbranson I’m begging you to help me. @virginhelp are not helping AT ALL I feel like screaming
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Toby Brown
(@browntoby) reported
Damn, I asked whether they could tell me about mesh internet - I am now on a separate hold with @virginmedia "Pods Team". Schoolboy error!
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Q M
(@qmlondon321) reported
@virginmedia And I’m assuming you’ll be able to resolve my contract issue too?
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Peter O'Sullivan
(@Osullivpjp) reported
@virginmedia Yes got it sorted when someone in the uk listened. Virgin owed me £43. Management callback (India) I got cut off I didn’t end call waited 2 hours no 2nd attempted call from manager. Terrible service from virgin. Also when I want to make a complaint don’t try & talk me out of it
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Lynsey
(@lynnnnseyj) reported
from
Bangor, Northern Ireland
@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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aimeeeee
(@avh12) reported
@virginmedia No, there have been no improvements. The service still drops out.
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John Easton
(@FACIALhairCARE) reported
@virginmedia hi could you tell me why my internet speed is so bad 1 second we are gettin 150mbps and the next second its down to kbps its never a steady speed and i am hardwired to the router but tried WiFi and that's as bad