Virgin Media Outage Report in Coppull, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Coppull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coppull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Coppull, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Bolton, Wigan, Billinge Chapel End, Skelmersdale, Chorley, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Internet | 20 hours ago |
|
Blackburn
|
Wi-fi | 20 hours ago |
|
Bolton
|
Internet | 1 day ago |
|
Blackburn
|
Wi-fi | 1 day ago |
|
Blackburn
|
Wi-fi | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coppull, England
Latest outage, problems and issue reports in Coppull and nearby locations:
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Kenneth Owen (@northernmicks) reported from Kirkby, England@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
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amy harvey (@amy___harvey) reported from Maghull, England@virginmedia Tv broadband media service NOT mobile
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Kenneth Owen (@northernmicks) reported from Kirkby, England@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
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Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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Damon (@thestuchy13) reported from Billinge Chapel End, England@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
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Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Wendy Sinclair RN (@wlasinclair) reported from Hindley, England@virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks
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Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Kenneth Owen (@northernmicks) reported from Kirkby, England@virginmedia so much easier to cancel direct debit without having to bother with a call
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BBird (@bizzarebird) reported from Bolton, England@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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John Edgar (@springviewer) reported from Wigan, England@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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Shaun (@shaunbentley) reported from Atherton, England@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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Lorraine Ayrton (@lorraineayrton) reported from Bolton, England@virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup
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John Edgar (@springviewer) reported from Wigan, England@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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LaraB (@Lara__1302) reported from Abram, England@virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue
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LaraB (@Lara__1302) reported from Abram, England@virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha Sigsworth (@TashaSigsworthx) reportedHow many times will @virginmedia promise a manager will call you back before a manager actually calls you back? Can’t believe how poor the customer service (and the actual broadband) is. Should have stayed with BT🙄
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Fiona Field (@fififield) reported@virginmedia Here’s an example of how incompetent your customer services team are. Yesterday I eventually got through to someone that could help me… had to speak to three people first! They said I need to have another engineer sent out to my property this week. They suggested Tuesday 1/4
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Jason mead (@Jaymead109) reported@virginmedia You can go **** yourself you stupid piece of ****. This is the 3rd time in 5 months of my internet getting issues and you just cant help but **** us over can you. You honestly wouldnt think vigin ******* media would **** anyone guess not.
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Richard Conway (@richcon98) reported@virginmedia why when you want to get onto Virgin connect you have to chose a stupid avatar. Why can you just not sing in? Seem ridiculous and in some way controlling…..
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Jason mead (@Jaymead109) reported@virginmedia Well you are not ******* sorry st ******* all because whenever we get it fixed you **** it up again literally 3rd time in like 2 months honestly stop tampering with it you ******* moron
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BR1NGTH3P4YNE (@Christo62584173) reported@virginmedia Continuous intermitent issues for 6 month, Days wages have been lost we got told an engineer would be out on the 8th and didn't turn up. I need the wifi at it's best because it's how I make a living, my partner had to take days off work and we don't know if she'll be compensated
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GGMan (@1stggman) reportedI looked at Openreach to website to see if August is the earliest for installation and if True, I will need to cancel contract and stay with Virgin Media 1GB services. Only switched due to it being cheaper and having double upload speeds. Can I contact Openreach directly myself?
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Oh What Now (@OhWhatN0W) reported@virginmedia Seems your checks don’t check very well. Still have robot voices, still have sound cutting out, still have **** slow broadband. Your checks say all is well, I can only conclude that a rubbish service service is normal service?
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Rykyuby (@rykyuby) reported@HeyItsMystic @virginmedia @TwoPaddocks yeah good fight actually getting a useful solution from virgin media because they only say the following 2 things !.its working fine on our end 2.. have you tried resetting your internet? for a company called virgin they sure do love ******* people over
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Kirsty Nunn (@kirstyrosenunn) reported from Guildford, EnglandHey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating