Virgin Media Outage Report in Bridgnorth, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bridgnorth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bridgnorth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bridgnorth, Shropshire, England
The most recent Virgin Media outage reports came from the following cities: Stourbridge, Telford and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Stourbridge |
Phone | |
| Telford |
Total Blackout | |
| Telford |
Phone | |
| Stourbridge |
Total Blackout | |
| Telford |
TV | |
| Telford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bridgnorth, England
Latest outage, problems and issue reports in Bridgnorth and nearby locations:
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Trying to cancel my grandads package, but he has no account numbers or any details, and cannot speak to anyone
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Dan Byles
(@DJBYLES) reported
from
Madeley, England
@GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one
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Abbie Walters
(@abbiewx_xo) reported
from
Kidderminster, England
@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Matthew "Protect The NHS" Peyton
(@mysterybiscuit5) reported
from
Oakengates, England
@telfordlive Virgin Media broadband, phone line and on demand TV down. My mobile (Giffgaff / O2) is still working.
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Dan Bennett #StayAtHome🏡
(@DanBennett) reported
from
Madeley, England
@virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Chris Smith
(@ChrisMDSmith79) reported
from
Hadley, England
@StroescuGabriel @SamWall59028621 @xxIndyRef2xx @virginmedia That is why you should never use wifi. I have 3PCs, 2 consoles plus 2 x 4k TVs with V6 boxes. I use Cat6 on my PC and console (the rest is cat5) ethernet cabled into my own router, then into my Hub3 in modem mode. No issues with ping/lag here.
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Becky Weaver
(@beckywvr_) reported
from
Albrighton, England
@virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.
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Daniel Guryn
(@dolallydan7981) reported
from
Oakengates, England
@TelfordWrekin @virginmedia Sky is down to
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helloveridge
(@helloveridge) reported
@virginmedia broadband connectivity is absolutely shocking recently, sort it out! No point paying top dollar for a service that doesn’t work
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Helen Andrews 💙
(@Helen987) reported
@virginmedia I need to be reassured I will get through quickly and that I will speak to someone who can take my complaint without needing to ‘speak to a manager’. Will this number do that?
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Spike Lawson
(@SpikeLawson1) reported
@virginmedia Mobile signal in Worsley is still only 3g. I have messaged but no reply
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#HelloMyNameIsDawn
(@DawnCardenas) reported
@virginmedia More than 40 characters 😬 in short - Equipment not added after ordered via phone, engineers not coming when booked, spending FAR too long talking to people who can’t help on a silly messaging app. Oh and nothing works as it should!
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Steve Cavinder
(@StephenCavinder) reported
@virginmedia It is now thank you. I just it was an awful long time to wait.
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techbits
(@techbitsio) reported
@virginmedia Yes, done all of that. TV has shown issues for a while, but unrelated. No internet issues in the area. Service to TV and internet drops at the same time. I was offered the chance to pay £25 for the privilege of an engineer attending, or take the Wi-Fi boosters that I can't use.
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Damon
(@damfly27) reported
@virginmedia 3 times in the last week I’ve had the phone out down on me John. The last being 5 min ago when I said cancel my account and was told there would be a disconnection fee…BUT YOU’VE NOT EVEN CONNECTED ME!!!
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Lei
(@sorcereine) reported
@virginmedia I have never used this. Don't even know where it is. I don't expect it to jump £40+ . How can I cancel my account please?
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techbits
(@techbitsio) reported
@xcom987 @virginmedia I have 15 days of faulty service (TV and internet). They can see the hub disconnecting from their network. Replaced hub, same issues. Their response? Resolve the case without telling me because they're sending Wi-Fi repeaters. For the Wi-Fi that I don't use. 👍
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nawz
(@nawz294) reported
@virginmedia My computer is connected through Ethernet cable and my other devices on WiFi and the issue is across all devices.