Virgin Media

Virgin Media Outage Report in Trysull, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Trysull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trysull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Trysull, Staffordshire, England 10/29/2025 09:20

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Trysull, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Brierley Hill, Birmingham, West Bromwich, Telford, Oldbury, Stourbridge, Dudley, Wolverhampton, Halesowen and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall E-mail
United KingdomBrierley Hill Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Trysull, England

Latest outage, problems and issue reports in Trysull and nearby locations:

  • Xxx_Rhi_xxX Rhi (@Xxx_Rhi_xxX) reported from Birmingham, England

    @virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout

  • MrASingh Amrit Singh (@MrASingh) reported from Birmingham, England

    @virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia The complaint should not be closed down as ihe said that a team member would get back to me with a resolution to the complaint and a gesture to me, and then if i was happy with the outcome the complaint would then be closed.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia michael at support promised to call me back after 2 days and still not had a call back

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.

  • DNhunter85 Dave Hunter (@DNhunter85) reported from Birmingham, England

    @virginmedia shocking customer service

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Ok i think there has been a loss of communication from a customers point of veiw why would you say someone will contact you in 24 to 48 hours if they aren't, it makes me wonder why im still with virgin , as customer care is so poor i await some anwsers from you guys.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi Michael from your team telephoned me on wednesday regarding the complaint i made about the way i was treated by your collections agent after speakibg to michael he said that i would receive a call within 24 to 48 hours from either himself or one of your team with a resolution.

  • Howenblue Charles Shakespeare (@Howenblue) reported from Halesowen, England

    @virginmedia Last Friday I was promised call back by your Customer Care within 3 working days. I'm still waiting ....

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joepurnell8 Joe Purnell (@joepurnell8) reported

    @virginmedia customer support trying to tell me my 24mbps speed when I pay for 100mbps is down to the fact we have 13 devices connected - when 11 of those are either not being used or low traffic devices

  • mburns2009 Martin Burns (@mburns2009) reported

    @virginmedia I really want to open an account with you but you are not letting me. Just moved to Belfast and my apartment is already wired for Virgin Media. Please help!

  • SamChisman Sam Chisman (@SamChisman) reported

    Sat waiting for the @virginmedia web chat to connect to agent to find out how much I can reduce my bill by reducing our service and getting rid of things we don't use. Currently 40 mins and no actual agent only a Web bot. Hoping to sort it while my kids were occupied.

  • Pir00t Steven Folek (@Pir00t) reported

    @virginmedia Yes, they are pinning the blame on the virgin rep who placed the order saying he must have done something wrong. Stated there is nothing further they can do and to raise a complaint with virgin directly

  • GDandSoyaFree Cake My Day (@GDandSoyaFree) reported

    @virginmedia No Internet for 12 days. Your web states £8.40pd comp if loss of service after 2 days. I was given £29! I complained again on 7th Aug & given another £29 allegedly, except your incompetent staff have added the £29 to my bill instead of credit. I'm sick of @virginmedia & I'm off.

  • vicky0375 Vicky (@vicky0375) reported

    @virginmedia Do you have an online chat service as I can’t ring you and need to sort something out

  • CripMH Chris (@CripMH) reported

    @virginmedia are terrible. Wifi router has cut out and their customer service is non-existent. Running around like a headless chicken between web pages and finding nothing!

  • BrianKEve Brian Eve 💙💛 (@BrianKEve) reported

    @virginmedia Hi, you won't allow me to take a reduced contract that you offer to new customers at £33 pm, so my loyalty is worthless to you I can't afford £100 pm any more I've been trying to cancel the whole contract since 10.30 this morning Another reason I want to get away

  • Cybermental May Contain Nuts (@Cybermental) reported

    @virginmedia I do not use Whatsapp so your bot will not help me. What do I do?

  • BevAnneuk Bev T (@BevAnneuk) reported

    @virginmedia I have called every day since Monday. No work going on, and a reset of signal