Virgin Media Outage Report in Trysull, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trysull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trysull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Trysull, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Birmingham, Walsall, Wolverhampton, Telford, West Bromwich, Oldbury, Smethwick, Brierley Hill, Stourbridge, Wednesbury, Ryton and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trysull, England
Latest outage, problems and issue reports in Trysull and nearby locations:
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Freya Osborn
(@FreyaO_sings) reported
@virginmedia our WiFi hasn’t worked properly for over 2 weeks. We can never get through to speak to anyone
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Wahid
(@WaHiiD786) reported
@virginmedia We've had your engineers out to resolve issues with the Internet speed but still experiencing the same issues. Speeds drop every other day, router has to be reset fully and then the problem then re-occurs.
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Deborah
(@thebeeshaveit) reported
I wondering how many companies apart from @virginmedia are running a reduced COVID service that is imploding because of their inefficiency? I could wait on THREE different channels clogging up the wait times for other customers and still no one would get back to me. Poor show.
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Michael neal
(@Mickneal74) reported
@virginmedia Very disappointed that the arranged phone call never happened ! Sums up virgin media really .
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William
(@WilliamDaumale) reported
@EE Hello I recently sign a contract for broadband with yourself I was told that you will cancel my virgin media contract on my behalf
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paul johnson
(@peejmobile) reported
@virginmedia disappointing that after 20 hours of back and forth with customer services, a fourth set of contractors were sent out today with the same set of incorrect instructions and authorisations to connect our internet today, so two months later I am still without service...
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TechGeezeer
(@TGeezeer) reported
@virginmedia how the hell can I speak to someone about a fault? Your phone system is ****
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Astro_Lex
(@AstroLex2) reported
@virginmedia It’s still not working!!
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Customer Service
(@vmbusinesshelp) reported
@brandyorkshire @virginmedia I'm very sorry to hear this, if you are still esperiencing issues, then you would be best to contact our faults team on 0800 052 0800 option 3, thank you
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Banker
(@braemarsoldier) reported
@virginmedia morning. Been having issues getting activation sorted for new 360 box. Rang afew times and no joy - can you advise please?