Virgin Media outages and service status in Trysull, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Trysull, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 24, 6:16 AM GMT+1.
- TV (44%)
- Internet (36%)
- Wi-fi (13%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trysull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trysull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Trysull, England
The most recent Virgin Media outage reports came from the following cities: Smethwick, Oldbury, Brierley Hill, Tipton, Stourbridge, Walsall, Telford, West Bromwich, Wolverhampton, Bilston, Dudley, Kidderminster, Kingswinford, Halesowen, and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 8 hours ago |
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Internet | 18 hours ago |
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Wi-fi | 18 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trysull, England
Latest outage, problems and issue reports in Trysull and nearby locations:
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Yasmin ๐น (@YasminMHx) reported from Oakengates, England@virginmedia He wasn't helpful, just told me again how much my bill was going to be and when it was due. Not helping resolve my issue at all. Our call ended and I've submitted the complaint online.
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Simon Neale (@nealesj) reported from Swindon, EnglandIt looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia
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Howard Martin ๐บ๐ฆ๐ช๐บ (@HJMKent) reported from Kidderminster, England@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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G ๐ฏ๐ฒ (@ethnicalien) reported from Wolverhampton, England@virginmedia Not at the moment no but it's a common issue๐
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Helen Croft (@NannieHelen) reported from West Bromwich, EnglandHi @virginmedia My red button service not working on Sky sports? Any suggestions?
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Scott badham (@scbadham) reported from West Bromwich, England@virginmedia really disappointed in the service lately all it does is keep dropping. Iโve had no Internet services for the last hour again the fourth time this week and itโs still not working
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Tim Hazelwood (@timhazelwood2) reported from Bewdley, England@virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise
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IAACCTV Limited (@iaacctvuk) reported from West Bromwich, England@virginmedia broadband down again from Virginmedia Common theme these days
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Lee Greenhouse (@Baggielee80) reported from Halesowen, England@virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over ยฃ60 a month. Can you sort it out please. B62 area
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Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they canโt do anything, just have to pay for 13 days of a service that hasnโt even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Chris Burden (@WulfrunianChris) reported from Wednesfield, EnglandMy contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
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Cara (@Cara_L_RN) reported from Dudley, England@virginmedia Just being able to access pages for support and settings etc. lots of โoopsโ errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
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Susan Johnson (@SusieWJr) reported from Dudley, England@virginmedia broadband down in my area. I pay nearly ยฃ100 pm for this ****. Time for a change I think ๐ค
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Andy Newton (@NewtonAndy) reported from Dudley, England@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted ๐
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๐๐๐๐ฃ๐๐ ๐ฅ๐ฅ๐๐งธ (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Howard Martin ๐บ๐ฆ (@HJMKent) reported from Kidderminster, England@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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๐๐๐๐ (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Suzi๐งก๐ค๐งก๐ (@Suzanne_WW) reported from Dudley, England@virginmedia Absolutely useless Rude employees and no help!
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Ali ๐โจ (@IAmAliAddams) reported from Hadley, England@virginmedia your crappy service is down but yet you will not let me pay a bill early ๐ก
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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waledbinkhaled (@waledbinkhaled) reportedNo broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.
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Marttech Solutions (@MarttechSol) reportedWe have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.
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simon parkinson (@parky1021) reported@virginmedia @BonesE78 Mine is exactly the same Terrible service
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(((Tim from Radio Clash))) ๐ ๐ณ๏ธโ๐๐๐ค๐๐ค (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
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Carole โ๏ธ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ (@carole_awebb) reported@virginmedia Is there a customer services number I can call please?
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ShirleySarah๐น๐ธ๐ฆ๐ฆ๐ฆโฝ (@ShirleySarah70) reported@JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.
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Richard (@xTHEDROIDx) reported@virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.
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Jane V Carroll ๐ฌ๐ง (@JaneVCarroll) reported@mickharkin68531 @virginmedia The Service User Department
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Dave. (@Notonyournell10) reported@virginmedia I am following you and thereโs no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. Itโs an absolute joke and Iโve raised an official complaint.