Virgin Media Outage Report in Trysull, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trysull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trysull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Trysull, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Rowley Regis, West Bromwich, Dudley, Stourbridge, Wolverhampton, Brierley Hill, Telford, Bilston, Wednesbury, Cradley Heath, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trysull, England
Latest outage, problems and issue reports in Trysull and nearby locations:
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Colin Joyce
(@beast_gbgolfer) reported
from
Birmingham, England
@virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Not gonna keep calling. I also won't be paying for a service you guys can't be bothered to give me.
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Broadband down again today 4th time this week. Really will have to rethink providers
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David_Preece
(@David_Preece) reported
from
Birmingham, England
@virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...
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jade💓
(@jadedurnallx) reported
from
Birmingham, England
@virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia I'm wondering how many of your customers are having the same experiencing but they are in lockdown alone and no telephone service . I'm lucky I dont live alone my elderly Dad does it would be terrible if he couldn't speak to his family.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@virginmedia Well you say it will be fixed by 10:30pm but two weekends in a row is not great service, doubt we will get any refunds for lack of service
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loc
(@LEE__83_) reported
from
Wednesfield, England
Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Still having issues. Was on hold for 1 hour 20 yesterday too and also got cut off...😑
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Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh
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loc
(@LEE__83_) reported
from
Wednesfield, England
@virginmedia any chance anyone will ever get back to me regarding my appointment to have internet connected. No phone call as promised. A joke now. I can't see why I shouldn't cancel
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dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
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Paul Simmons
(@PaulSimmons66) reported
from
Birmingham, England
@virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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playpet
(@playpet1) reported
@virginmedia No, Sunday’s and tea times are the worse times, but it can be random / intermittent an hour or two here and there, the biggest problem is updating firmware and bios, your last crash cost me £700 because your service dropped out while updating diagnostic software
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Martin Thorne
(@martinthorne) reported
It's funny when you want to use the status checker for your broadband providers, and you're given a 404 not found error! Should I assume they are down? Anybody else for problems with @virginmedia in #Gloucester at the moment/today?
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Scott Ebsworth
(@edawg209) reported
@virginmedia I really don't want to waste anymore of my time talking to people who think it's acceptable to fob me off with untruths that will just tell me I have to wait for engineers appointment on Friday which means I will have had no TV service for 4 days.
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Ben Brickwood
(@brickwood_ben) reported
@vmbusiness utter incompetence - you've lost my business phone number twice in the 9-month process of transferring my landline number from my original supplier. I've lost days of phone service, what are you going to do?
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Sunny
(@SBCreativ_) reported
@virginmedia Please stop calling me. I've never had an account with you, my number has been mistakenly linked to someone else's account. I have told you repeatedly to delete my number. I want this resolved ASAP.
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Elizabeth Lowry
(@MElizabethLowry) reported
@virginmedia Yes, only utter miscommunication or non-communication from Virgin. Your customer services team routinely refer to IT as the department responsible. How on earth to make contact with Internet Security when no one calls as promised or responds to tickets raised?
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Emma LUFC Holmes 💙💛
(@EmmaSmileHolmes) reported
Virgin media guy came round to "fix" the Internet. Whatever the ***** he has done has made it significantly worse.
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Badger
(@sideshow_bobbie) reported
@virginmedia I have TV and broadband with #Virginmedia for which I pay the princely sum of £130ish per month. I get called twice a day every day from one of their call centres with a silentish voicemail left. Beginning to think I should cancel, I'd get less harassment.
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Tadhg Kenny
(@TadhgKenny1) reported
from
Fingal County, Leinster
Shocking experience @virginmedia trying to cancel a technical appointment which was never agreed to in the 1sr place.
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DavidGArnold
(@DavidGArnold) reported
@virginmedia do you have problems in london NW3 today . virtually zero broadband speeds here