Virgin Media Outage Report in Trysull, Staffordshire, England

Problems in the last 24 hours in Trysull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trysull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Trysull, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Telford, Wednesbury, Bilston, Smethwick, Cannock, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.

City	Problem Type	Report Time
Oldbury	Total Blackout	4 hours ago
Oldbury	Internet	22 hours ago
Oldbury	Internet	1 day ago
Walsall	TV	2 days ago
Oldbury	E-mail	3 days ago
Wolverhampton	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Trysull, England

Latest outage, problems and issue reports in Trysull and nearby locations:

• 
  Simple pics 📷 🇬🇧 (@simplepics66) reported 4 minutes ago from West Bromwich, England

  @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

• 
  Steve Re-cycle (@poole_ste) reported 5 minutes ago from Wolverhampton, England

  @virginmedia Are you real? I work I have to hold down a job

• 
  Pedro661™ (@Pedro_661) reported 7 minutes ago from Wednesfield, England

  Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.

• 
  Jens Tait. (@jenstait) reported 8 minutes ago from Wolverhampton, England

  So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

• 
  Steve Re-cycle (@poole_ste) reported 10 minutes ago from Wolverhampton, England

  @virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime

• 
  Helen Croft (@NannieHelen) reported 18 minutes ago from West Bromwich, England

  Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

• 
  Rinkku (@Rinkku_) reported 19 minutes ago from Madeley, England

  @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

• 
  Steve Re-cycle (@poole_ste) reported 28 minutes ago from Wolverhampton, England

  Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

• 
  Dan (@Dannuccino) reported 33 minutes ago from West Bromwich, England

  I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.

• 
  Lee Greenhouse (@Baggielee80) reported 36 minutes ago from Halesowen, England

  @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

• 
  Jonathan Ward (@jaward916) reported 38 minutes ago from West Bromwich, England

  @virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!

• 
  Lofty (@Lofty633) reported 41 minutes ago from West Bromwich, England

  @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

• 
  Steve Re-cycle (@poole_ste) reported 44 minutes ago from Wolverhampton, England

  @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

• 
  Steve Re-cycle (@poole_ste) reported 47 minutes ago from Wolverhampton, England

  @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

• 
  Steve Re-cycle (@poole_ste) reported 50 minutes ago from Wolverhampton, England

  @virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution

• 
  blaster66 (@blaster1966) reported 50 minutes ago from West Bromwich, England

  @virginmedia All OK now but didn't have any service for 12 hours

• 
  Lacie_Adams (@Lacie_Adams1) reported 52 minutes ago from West Bromwich, England

  Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?

• 
  Jonathan Ward (@jaward916) reported 52 minutes ago from West Bromwich, England

  @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

• 
  Steve Re-cycle (@poole_ste) reported 57 minutes ago from Wolverhampton, England

  @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

• 
  Steve Re-cycle (@poole_ste) reported 57 minutes ago from Wolverhampton, England

  @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Barrett (@SarahBnotG) reported 4 minutes ago

  @virginmedia Hi thank you but it’s asking me to sign in before I post a question, that’s the whole issue I can’t sign in as every answer I give to security it’s saying is wrong even though most of it is from a bill I received 2 days ago

• 
  Violeta (@Violetilla) reported 6 minutes ago

  @virginmedia It's active, but, as you can see in the first tweet, I need to reply so I can disagree with the resolution, otherwise @virginmedia will assume I agree and close it. If I go to my complains I can see the status, but not do anything about it. How do I disagree with the resolution?

• 
  Joseph (@Joe_Piper) reported 9 minutes ago

  @virginmedia are you having issues in Cambridge? For the pay week the connection just keeps dropping for a a minute. Really frustrating

• 
  sajid iqbal (@msajiqbal) reported 11 minutes ago

  @virginmedia Your welcome it’s been 3 months to getting my issues resolved and seems like they are .... I have the pod today and just plugged in will leave for a few days to see if signal on blackspots had improved ... thanks

• 
  Janet Clark (@janetclark1987) reported 14 minutes ago

  @virginmedia desperately trying to work from home and continual problems with broadband. Have logged it but it’s really frustrating when trying to work from home which is managing NHS services including managing the COVID rehab services for our area. Please help!

• 
  Rachel Dobbs (@ItsRachelDobbs) reported 16 minutes ago

  .@virginmedia I am stuck in an endless recursive loop with your customer service. I need to speak to someone about getting virgin media cables moved for building work. Web chat agent directed me to phone, phone line says putting me through then hangs up. Help?!

• 
  JenJen (@IamJen_na) reported 17 minutes ago

  @virginmedia and the scam calls start again 02083638195. I said I didn't ask for a call back and they put the phone down. Hope they don't get someones money. #hatescammers

• 
  Robert Walton (@Baggytrousers79) reported 17 minutes ago

  @virginmedia I think my tweet explains it really. Costs going up but service worse. Internet & TV off all of last night & into this morning.

• 
  Violeta (@Violetilla) reported 24 minutes ago

  @virginmedia yes, but *which* alternative method will allow me to get through and complain about my complaint so you don't close it in 28 days? What is the correct option path in that page to get somewhere useful?

• 
  Harriet Barker (@harrietbarker32) reported 24 minutes ago

  @virginmedia That's not really solving the problem, is it. I speak to your team every day and get nowhere on this. They say someone will call me back and they don't. You sending that is really frustrating and patronising. How do I actually get this fixed? Or I'm leaving