Virgin Media Outage Report in Bredbury, Borough of Stockport, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bredbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bredbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bredbury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 1 day ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bredbury, England
Latest outage, problems and issue reports in Bredbury and nearby locations:
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Carl Roach (@carlroach) reported from Middleton, England@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
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Dave Ashurst (@DWA2005) reported from Knutsford, England@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Leann (@leannt1984) reported from Salford, EnglandHi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, EnglandAnyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
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Carl Roach (@carlroach) reported from Middleton, England@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
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Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
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DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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Carl Roach (@carlroach) reported from Middleton, England@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
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Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺 (@LordFoxx75) reported from Manchester, England@virginmedia Broadband and TV down….I need to work at home….sort it out
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Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Mike Long (@Lanky2711) reported from Urmston, England@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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Katie Mallon (@ThatGirlKatie80) reported from Salford, England@virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋
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Jane Mcdonald (@janemcd051116) reported from Ashton-under-Lyne, England@virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill
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jackie cooper (@cooper_jackie) reported from Manchester, England@lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment
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Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England@virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯
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jackie cooper (@cooper_jackie) reported from Manchester, England@virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy
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Danielle (@missdepotts) reported from Ashton-under-Lyne, England@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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Butterscotch But Christmas ❄ 🏳️⚧️ (@ButterscotchDe6) reported from Salford, England@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
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Cardy Camara (@modchester) reported from Manchester, England@virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Mason (@richmasonpl) reported@virginmedia How do I change my plan when I phone to be told by the automated service "sorry we can't take your call at the moment please call back" maybe I should look for a different provider if this is your customer service.
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Fionna Gillan-Foy (@Neesongirl) reported@virginmedia As the case was suppose to be resolved the closed it. I will need to resubmit another complaint. Thanks for trying to assist. This error will now cost VM even more as this is time and stress caused. Have a good day
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JadeiteGemsJewellery (@JadeiteGems) reported@virginmedia appalling customer service, very very rude lady didn't help at all, paying for 350mb getting that to router but only 90mb from router to wifi, what a rip off, shame on you @virginmedia😡 zero help, zero solutions.
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Stevie Ramsay (@sjramsay7) reported@virginmedia We need the internet to work. She keeps getting passed from dept to dept without any resolution when we were told you could issue a Dongle Tony’s to allow us to WFH.
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Suraj Khanal (@khanalsuraj41) reported@virginmedia Why can you not warn of connection problem when the status is being checked?? All we want is information on time so we stay patient. What is the reason of this service problems? Tell us right now, not when it get fixed few days later. Enough of communication gaps.
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Beldridge (@digger338) reported@virginmedia Yeah two issues now!
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revblock (@revbl0ck) reported@virginmedia what the hell is going on with your mobile internet. I'm lucky if I get 1mb down and barely getting 0.01mb up, literally unusable!
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Gary Adams (@GazzaAdams) reported@virginmedia Hi John, thanks for your reply. As I’ve said previously I don’t blame you guys but the system. Being on hold for just over and hour and the line going dead on 5 separate occasions. Finally got through to Keiron this eve who was a huge help. Getting discarded mid convo isn’t great
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Frances Tiplady (@FrancesTiplady) reported@virginmedia I wish I'd never signed up to virgin media. I notified my change of address over a month ago, and despite 12 phone calls, one if which was over an hour before they cut me off, I still have no internet. Complete waste of space. Furious with them
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Chris Humble (@ChrisHumble79) reported@virginmedia I made a complaint this morning. I asked for the account to be closed as promised. I was told to call the 0345 number as the resolution. I spoke to someone 3 days ago who was arranging for a call back from a manager. That hasn’t happened. Your company cannot and does not care