Virgin Media

Virgin Media Outage Report in Birkenshaw, Kirklees, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birkenshaw, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birkenshaw, Kirklees, England 10/29/2025 09:10

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Birkenshaw, Kirklees, England

The most recent Virgin Media outage reports came from the following cities: Dewsbury, Bradford, Batley, Halifax, Leeds, Normanton, Wakefield, Huddersfield, Heckmondwike and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomDewsbury TV
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomDewsbury TV
United KingdomHalifax Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Birkenshaw, England

Latest outage, problems and issue reports in Birkenshaw and nearby locations:

  • PamThornes Pam Thornes (@PamThornes) reported from Greetland, England

    @virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.

  • HD9photographer The HD9 Photographer (@HD9photographer) reported from Meltham, England

    @virginmedia Still not working

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia On your website faults/service-status, it states there are No known issues, but no option to report anything. I can even run a test, because we have the Superhub 4!

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia Intermittent broadband in LS17 7BR over the last 2-3 days, which still isn’t improving, and your website doesn’t provide any way to report loss of service. Please advise.

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.

  • surjicair surji cair (@surjicair) reported from Bradford, England

    @virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response

  • gdczuk57 George Danielczuk (@gdczuk57) reported from Bradford, England

    @virginmedia so why have you offered free access to 4K when it’s as jittery as hell? Is there a problem in BD2?

  • robfprior Rob Prior (@robfprior) reported from Bradford, England

    Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • Chunkandchops Chunknchops (@Chunkandchops) reported from Greetland, England

    @virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

  • HD9photographer The HD9 Photographer (@HD9photographer) reported from Meltham, England

    Yet again Broadband is down with @virginmedia how are people suppose to work from home?

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moorepropgroup Frazer87 (@moorepropgroup) reported

    @virginmedia No different numbers every time, my original phone number was people from Bradford ringing, my 2nd phone number was Pakistan people phoning. all within minutes of the number being activated. Tbh I am thinking of cancelling the contract. never had this before

  • jumpingjingles Go (@jumpingjingles) reported

    @virginmedia Got told yesterday it’s a big problem whatever that is suppose to mean .. I’ve already spent £45 in top up data on my mobile phones to compensate

  • trueblue171 Gordy (@trueblue171) reported

    @virginmedia How much would it cost me to upgrade the router to the hub 4 to see if that fixes my issues ??

  • FinlowIan Ian Finlow (@FinlowIan) reported

    @virginmedia I checked, and double checked the connections last night, and it still didn’t work. It was ok this morning, so I guess the issue was resolved.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.

  • Wallicimo Chris Wallace (@Wallicimo) reported

    @virginmedia Yes, I’d like the amazing voucher your promised as compensation since February for the atrocious Customer service I have been subjected to. Can someone just send me the code? None of your human operators are capable of doing it and your text support doesn’t work. What does work?

  • madclara Claire Watson (@madclara) reported

    @virginmedia I have 3 times it’s a call centre in perhaps the India region and everytime they tell me nothing they can do and hang up. Hence me tweeting you. But clearly it’s pass the buck time

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • zacdgreene ⭕⭕ Zac Greene ⭕⭕ (@zacdgreene) reported

    @virginmedia Yes, this afternoon. Maybe you could ask the university to reschedule all my meetings instead because I guess you are telling me to do that since you won't reimburse for the outage when it is actually important. Pretty cool. no internet, working from home during a pandemic

  • soniamatharu1 Sonia Matharu (@soniamatharu1) reported

    @virginmedia Awful customer service. I've moved into a new property and had booked my installation ahead of time. Now they keep delaying the install, I'm with internet now for 6 weeks!! unacceptable