Virgin Media Outage Report in Birkenshaw, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Birkenshaw, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Batley, Normanton, Halifax, Bradford, Wakefield, Huddersfield, Dewsbury, Keighley, Cleckheaton, Shipley, Liversedge, Pudsey and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
TV | |
| Batley |
TV | |
| Leeds |
Internet | |
| Normanton |
Internet | |
| Normanton |
Wi-fi | |
| Halifax |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birkenshaw, England
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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TheIndianFireTrail
(@sankapil) reported
from
Halifax, England
@virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
Hi @virginmedia. I was instructed to text a number to change my direct debit date. I did get through to someone who said she would do it but we didn't get to finish it off (not her fault). Now I'm theough to someone saying he can't do it and I have to call? Please help.
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi been trying to get through to customer service since last night regarding my non working broadband router any help please
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Gavin Rees Dance
(@gavinr77) reported
from
Dewsbury, England
@virginmedia YES - Finally, after 6 days of waiting online, and phoning and texting everyday. #VirginMedia, you need to sort out your after sales and customer service, it's horrendous!! Nobody should be left waiting for 6 days!!
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Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia 2 hours broadband in the last 25 hours!!!! Not good enough!! I have to work tomorrow!! Fix your **** !!! #virginmediadown #virginmedia
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Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia It’s gone down again 🤬- HD4 postcode
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Thought not. After 6.5 years as a customer, putting up with your truly appealing service this winter, and in the middle of a crisis that has caused people great hardships, you've got no answers, you offer no help - your company does not care. You should be deeply ashamed
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kevin
(@madkev83) reported
from
Halifax, England
@virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
I’m working from home on a VPN, last night I was kicked out at 8.16pm. My broadband went down and it’s only just come back up!! 15 hrs later! Sure my customers were super happy 🤔#virginmediadown #virginmedia
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Anthony Swain
(@awswain) reported
from
Leeds, England
@virginmedia hi trying to get through to customer services as my router has stopped working been in hold for over 29 mins
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Ben
(@thehammer46) reported
from
Leeds, England
@virginmedia WiFi problems again in my area, I pay you a lot of money and the service is not good enough. Looking elsewhere😡
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Charles R
(@chazpr) reported
from
Leeds, England
@virginmedia internet down yet again 🙄 same old story, consider moving different broadband provider
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia Not any more, I've tried working with your company through months of technical issues, and through personal financial difficulties, and I'm done now. I just want to make it my life's mission to let others know what they're getting into with your company.
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BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
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Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shakey
(@JakeC_) reported
Well @virginmedia are a hell of a lot less friendly when you call up to cancel than when you take out a new contract, you'd think I'd upset everyone I've spoken too lol!
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Ally Finlay
(@AllyFinlay1) reported
@WilliamStHarris @virginmedia Same issue here. Trying to get thru to anyone is crap - used to be simple, easy, and clear. Now it's offshore, crap, and useless. Felt sorry for the agent who couldn't understand simple question and then placed us back in queue.
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Michael Howe
(@rhinosforlife) reported
@virginmedia hi broadband out in Ls8 area web site checker not working either
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Pandoria
(@Elanora55287908) reported
@femme_freedom @virginmedia They’re disgusting aren’t they. I’ve never hated a provider as much as as I hate virgin right now
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Elle
(@elle__tay) reported
@virginmedia 1/2 Apparently, since there is an outage in my area, no one can do a thing to help us with the unrelated issues we're having as everything is just being pinned on the outage for the moment. We've rescheduled our engineer app. but have been told our 14 day cooling off period...
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nelkonandparker
(@nelkonandparker) reported
@virginmedia No, I have an engineer coming on Monday now to try and fix this. This issue has been going on since Mid November. How can I request compensation?
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Pandoria
(@Elanora55287908) reported
@virginmedia I’ve already filed a complaint and the resolutions team advised me to go back to the home moves team. So I’m stuck in limbo and will have to go to ombudsman soon
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Gulam
(@gulam82) reported
@Ofcom how can I make a complaint about @virginmedia and @O2 misleading people with their #VOLT advertising. Offering free speed boots if you have products from both companies and than ask for money when you try to get the upgrade?
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Pandoria
(@Elanora55287908) reported
@BobStapleton @virginmedia The pre install team are horrible to deal with. The first time a customer service team have actually made me cry out of frustration and stress caused. I cannot work from home as no internet due to their delays
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Pandoria
(@Elanora55287908) reported
@virginmedia Great. Round and round I go again. I’m so sick of repeating the same complaint to this team and getting no where.Surely there’s a way I can complain about the way they’ve handled my queries and concerns the last couple of weeks? Your customer service is truly horrible