Virgin Media Outage Report in Birkenshaw, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Birkenshaw, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Mirfield, Bradford, Huddersfield, Cleckheaton, Dewsbury, Halifax, Wakefield, Liversedge, Batley, Keighley, Shipley, Brighouse and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Mirfield |
Internet | |
| Bradford |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Birkenshaw, England
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia @virginhelp #virginmedia #virginmediadown any chance you have anybody answering phones today. Broadband down.. First time ever... and #WFH need broadband.. come on help out
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia So can you just send me a wire that I can just plus in so I can move my router... I have been told about 4 times this can be done.. and I am still waiting... its all to help me wfh
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia I have no Internet at home since Saturday. Please help
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elsie
(@LauraConlon13) reported
@virginmedia You've not resolved the issue on Facebook, phone or WhatsApp
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Northern Luddite
(@SiGi1969) reported
@virginmedia you’ve just sent me a text about network upgrades on Tuesday 17th May which will disrupt service. This is the 2nd time this year! Why do you insist on doing disruptive work on weekdays when there are more people than ever working from home?
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DazzledMin
(@DazzledMin) reported
@virginmedia Your WhatsApp service tells customers to call the phone number because no humans manage the service. Really helpful isn’t it?
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DazzledMin
(@DazzledMin) reported
@virginmedia I’ve tried calling back and it tells me the problem is solved (which isn’t true) then thanks me for calling……how does this help me?
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Alison Clayton
(@alijbax1) reported
@virginmedia Your customer service colleague specifically told me that it was not because I was an existing customer. But if it is, that’s even worse than the demand excuse.
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DazzledMin
(@DazzledMin) reported
@virginmedia Your customer service improves by me having to spend more time raising my query. One of your call operators should call me back and continue the call, in particular the lady that hung up on me. When bad customer service is given, you don’t fix it by getting the customer
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DazzledMin
(@DazzledMin) reported
@virginmedia Your colleague identified poor wifi connection, she was going to ask raise a case for techs to investigate further. She was also going to see how virgin could compensate me for the poor service I’ve been receiving
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David
(@Hornyletloose) reported
@virginmedia Everything In the house this is a daily occurrence and has been going on for ages I'm sick to **** of Virgin not dealing with it despite numerous complaints we pay for 200mbps and rarely get above 25mbps so I'm now dealing with the ombudsman as you are incapable of doing anything
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DazzledMin
(@DazzledMin) reported
@virginmedia Understanding my frustration doesn’t really do much to help resolve the situation. I am going to have to get in touch again after wasting nearly an hour on the phone already, awful customer service #virginmedia #CustomerService
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE