Virgin Media Outage Report in Birkenshaw, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Birkenshaw, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Dewsbury, Bradford, Keighley, Wakefield, Liversedge, Huddersfield, Brighouse, Batley, Cleckheaton, Mirfield, Halifax and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Dewsbury |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Bradford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birkenshaw, England
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Golds
(@andyg81) reported
@virginmedia @letsdigit Service status is not working so why keep telling people to check it just tell us the service is faulty
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Sandip Barman
(@barmansandip) reported
No broadband for over two hours in HD3 4EF and no way to check service status, when will services be restored @virginmedia
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Felicity Bevan #IAmEuropean #FBPE
(@Felicity_Bevan) reported
Signed up for broadband package for new house with @virginmedia. Tortuous process in which much got lost in translation. Now wish to cancel. Awful website like wading through treacle. 4 hours of my life I won't see again. Now their system is down. Told to call back in 4 hours...
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Dastardly Whiplash
(@kerching) reported
@virginmedia And yet you still can't tell me if I have an engineer coming today or not or what time? Apparently only the customer has to pay a fine if they are out, meanwhile I am expected to stay in for 12 hours on the off chance one might turn up
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Mike Conway
(@MRConway80) reported
@virginmedia Should also add that your customer complaints web form doesn't seem to work either (from within the VM account of public page). If you go to the trouble of completing it you receive a splash screen with a starred out reference number and no complaint is generated or email sent.
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Yvonne Coates
(@YvonneCoates10) reported
@virginmedia @Darlotoon This is constant at the moment I expect we are receiving compensation for inability to use your service that we have paid to use
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Abdul Gafur
(@AbdulKgafur) reported
@virginmedia upgraded my contract 30th September. Apparently its not been processed yet and no date as to when it will happen or why it hasn't thus far. Customer service unable to help. Sort it out or il leave Virgin
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Anna Bradley
(@slippyslappy) reported
Why is it always impossible to log into @virginmedia. Anyone else constantly having this same problem?
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karen moseley
(@karenmoseley14) reported
Can some help me get hold of a person not a machine @virginmedia as my parents are 84 and 82 and have not had a landline or TV since Saturday, just unacceptable
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A Liverpool Mum
(@FabLivMums) reported
@virginmedia Was told official complaint been raised and I just keep receiving bills for a service I don’t have