Virgin Media Outage Report in Birkenshaw, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Birkenshaw, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Leeds, Normanton, Wakefield, Dewsbury, Bradford, Heckmondwike, Sowerby Bridge, Yeadon, Cleckheaton, Brighouse and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Huddersfield |
Wi-fi | |
| Batley |
Wi-fi | |
| Leeds |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Community Discussion
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Virgin Media Issues Reports Near Birkenshaw, England
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@helen_ambler @virginmedia Ours is intermittent all the time. Had numerous Internet routers etc. Channels frequency changes. Still goes down. The only time I think we will ever be contacted is if we don't pay our bills. Otherwise, no communication what so ever from themselves.
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Still bad - have done that. You know about the issue it seems but it hasn’t been sorted in 6 days! Have rang twice, 20 & 40 min hold before line drops. Can you advise me what is being done?
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia When I do the service/equipment diagnostic check - it confirms it’s not my equipment and says it is an intermittent issue affecting customers in my area - and that you are working on it? But it hasn’t got better.
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Michael Ham
(@MichaelDHam) reported
from
Halifax, England
@virginmedia no broadband available in HX3...is there an issue?
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia Ok - we’ll thank you for at least being someone at Virgin who has actually responded to me. It’s a shame you’re not set up and equipped to help.
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charlotte griffiths
(@charlottegrifff) reported
from
Dewsbury, England
@comparemkt_care hi, i ordered a wifi package with virgin media through you yesterday and part of the deal was a £75 amazon gift voucher but i’m yet to receive it. can you help 😌
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia are you aware of issue in HX2? Been bad for a couple of days - tonight it’s impossible!
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Doug Clark
(@_DougClark) reported
from
Halifax, England
@virginmedia I’ve tried that and there has been no answer. After 40mins on hold I got cut off? It’s incredibly frustrating. Can you at least pass on to the relevant dept. That there is a serious issue in HX2?
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James Brook Photography
(@jaymzzb) reported
from
Brighouse, England
@virginmedia any idea of when service will be up and running again? It went down last night at midnight for maintenance and is still down? HD6 area.
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia I assume I’ll get a rebate and costs reimbursed due to your broadband service being unavailable today - I’ll send you my invoice! #virginmediadown #pisspoorservice
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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El x
(@ella_makes) reported
from
Halifax, England
@virginmedia broadband fix in Halifax now only due at 6.30pm how the fake am I supposed to work? I’ll send through a loss of earnings invoice and await a rebate. You’re negatively impacting my mental well-being #virginmediapisspoorservice #virginmediadown #pisspoorservice
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Pay for 200mbps, but you throttle me to 5mbps on my Firestick! So what exactly am I paying for? Ps I'm sick of ringing your support and getting nowhere! #unhappycustomer
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Shane Kavanagh
(@urbancool) reported
from
Huddersfield, England
@virginmedia new equipment delivered. Old equipment deactivated. New service doesn’t work. 90+ min call to support to be told someone will come back to me within 21 working days. TWENTY ONE WORKING DAYS and I’m paying £84 a month for what exactly?
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Nichola Atkinson
(@nichola109) reported
from
Halifax, England
@virginmedia All day/night service keeps dropping out! I’m running my phone on 4G been like for four days now and I’m working from home which is no good. Please can you sort it? It’s intermittent all the time. You send someone out and it’s ok for a while then it goes down again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Fitzsimons
(@seand_f) reported
@virginmedia What are my options for cancelling and refunding with your service? A community forum isn't going to solve what an engineer cannot. I'm sure you can appreciate I can't continue with a service that has been broken for two weeks despite the efforts of 4 of your engineers.
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@virginmedia Again more effort for me. How about u guys see what sort of service u are providing and credit me
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@virginmedia So why am I being treated like I'm not a existing customer, no real support, no real compensation. Just no internet for 20 days
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@virginmedia Ok, so what support or help do I get for no internet for 20 days ?
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bimini bon bou-tash
(@natashapetrou) reported
@virginmedia Yes I have, the issue is your router isn’t strong enough and you then charge your customers extra for a booster so you can make more money off of them. Other people have experienced the same problem, it is not unreasonable to expect a router to reach the next room along
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Kieran
(@Gkieran3) reported
@virginmedia Don’t have any wired devices, everything’s on the WiFi, goes down around 6 normally, but today at 4, tends to last 3/4 hours and it’s been going on for Atleast a month if not 2
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Samantha freelove
(@Samfreelove1986) reported
@virginmedia No I’m not posting on a forum. I’m going to post here over and over to make sure all potential virgin media customers know not to join your company! Letting them know that the service is shocking and your asked to do all the work that we pay for!! Waste of money! 6 months wasted
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Lucy Manley
(@Lucy_Manley) reported
@virginmedia wifi issues since 1pm in Exeter, EX2. Is this a known issue? And when is this getting sorted? Thanks
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danny moore
(@danny_m_1) reported
@virginmedia Hi, my issue still has not been resolved. I need to speak to John again asap
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peter hickson
(@Pet9621) reported
@virginmedia I have 2 constantly reboot it, it was fitted with a booster by virgin, but nothing but probs with it since, I've put a complaint in but not heard anything back yet, not happy at all, 5x last Wed, no WiFi, thinking of leaving,