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Virgin Media

Virgin Media Outage Report in Malahide, Fingal County, Leinster

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Malahide, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Malahide, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Malahide, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

CityProblem TypeReport Time
Dublin Total Blackout 1 day ago
Dublin E-mail 1 day ago
Dublin Internet 2 days ago
Dublin Total Blackout 3 days ago
Dublin Total Blackout 4 days ago
Dublin Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Malahide, Leinster

Latest outage, problems and issue reports in Malahide and nearby locations:

  • nealupthereds
    Neal Tully (@nealupthereds) reported from Firhouse, Leinster

    Is Ireland playing that bad we have to watch the English and the irish game is deferred viewing on virgin media#IRLBUL

  • eddiemcguinness
    Eddie McGuinness (@eddiemcguinness) reported from Dublin City, Leinster

    @VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer

  • albarr1978
    Alex Barrett 🇮🇪 (@albarr1978) reported from Dublin City, Leinster

    @kildarekopite @VirginMediaIE I tried to get an answer from them but no reply so far terrible service from virgin media we have seen numerous channels taking away this year I think sky will be getting a call soon

  • gdbailey1973
    G (@gdbailey1973) reported from Fingal County, Leinster

    @Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!

  • Jana1063
    Jane Sinclair (@Jana1063) reported from Firhouse, Leinster

    @virginmedia Truly disgusted. Waited 8 hours with my elderly mother today for an engineer to fix her phone line having been ASSURED they would call between 12-4pm. Gave up at 8pm. Impossible company to try contacting! 🤬

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia Direct message here on Twitter from the verified account tweeting me right now! I hope poor Brian does not get in trouble as he was extremely helpful and I thought it was fantastic service dealing with me right away

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Dublin City, Leinster

    @Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.

  • BOBMCD1
    BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster

    @VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help

  • JonathanMoran10
    Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster

    @NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia We have and there were improvements made to the network yes. For most people these timeouts wouldn’t even be noticed but my day job is working in IT and we use VPN and each timeout is a disconnect so it’s very noticeable . Same with Microsoft Teams calls “Searching for network “

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia The network is not 100% for sure.I live in a built up area so I do expect congestion on the lines but I see timeouts when I am live streaming late at night and the congestion should not be an issue then if you get me so not exactly sure what the issue is. Timeouts on cat6 & wifi

  • gustavodkastro
    Gustavo de Castro (@gustavodkastro) reported from Dublin City, Leinster

    I’m totally disappointed with @VirginMediaIE service! Since yesterday I’m trying to connect to the internet and nothing. With this situation I cannot work from home neither attend my classes from university. I hope this can be sorted ASAP! #virginmedia

  • jon_weir
    Wonder Weir 84 (@jon_weir) reported from Fingal County, Leinster

    @weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!

  • RosariaSwift
    Rosaria Swift (@RosariaSwift) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown

  • Meg_Kearneyx
    megan kearney 🦋 (@Meg_Kearneyx) reported from Dublin City, Leinster

    QUICK best phone network to go with for bill pay I’m trying to get away from virgin media pls help

  • irish_oakley
    Katie (@irish_oakley) reported from Fingal County, Leinster

    Looks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!

  • SimonKilleen91
    Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster

    @virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks

  • SimonKilleen91
    Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster

    @virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.

  • BOBMCD1
    BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster

    @VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help

  • AisPurcell
    Aisling Purcell (@AisPurcell) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia is connection down in Blackrock area ? When will it be back up and running ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaireadButler
    Mairead Butler (@MaireadButler) reported

    @virginmedia router broken, 3-4 business days for a replacement. 2 folk working from home, need working broadband before the middle of next week. Any way to speed this up please?

  • MarkWhitten4
    Mark Whitten (@MarkWhitten4) reported

    @mitchec1 @SkyUK @virginmedia Good luck gone back to sky when virgin WiFi goes down which it will it’s out for days.

  • prashantatolia
    prashant atolia (@prashantatolia) reported

    @virginmedia ... Hi guys, I have tried contacting your customer support team over call and chat as well but after waiting for almost an hour I finally gave up so I would request you to give me any contact details where I can contact directly or tag your UK broadband team here.

  • itscoxxy
    Josh Cox (@itscoxxy) reported

    @virginmedia I have tried but the messaging service goes round in circles. Never actually transfers me to customer service to speak to them. It’s useless!

  • alantucker
    Alan (@alantucker) reported

    Another @virginmedia broadband issue, no service/status updates to say what’s going on. Communion is getting worse, maybe it time to move providers... @VodafoneUK

  • EmmaSStansfield
    Emma Stansfield (@EmmaSStansfield) reported

    @virginmedia As I’ve already said -no. There never is. We always check area issue first

  • PaulYatesShire
    Paul Yates (@PaulYatesShire) reported

    @virginmedia The issue is that no-one picks up the phone. On the rare occasions that they do I'm left on hold for a really long time then disconnected. It's not just me, all your customers say the same. Is there an email address that is monitored? There must be some way of contacting you

  • PhilSkelly67
    Phil Skelton (@PhilSkelly67) reported

    Another day, another complete dropout of services from @virginmedia and conveniently no ability via the app to register a loss of service. Service was classed as restored yesterday so no compensation payment on their part. DO NOT use Virgin, they are garbage.

  • EmmaSStansfield
    Emma Stansfield (@EmmaSStansfield) reported

    @virginmedia Received replacement hub 3, tried in modem only mode with a different WiFi router which solved WiFi issue but not internet connection issue. Customer service told us we couldn’t do this so had to remove. Numerous reboots, purchased powerline WiFi extenders but not compatible.

  • Sim_Baines
    Simeon Baines (@Sim_Baines) reported

    @virginmedia When will you be updating your customers on the Internet outage which has been ongoing for a week now?