Virgin Media Outage Report in City of Leicester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in City of Leicester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near City of Leicester, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Coalville, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 3 days ago |
|
Loughborough
|
Internet | 8 days ago |
|
Leicester
|
9 days ago | |
|
Leicester
|
Internet | 10 days ago |
|
Loughborough
|
Internet | 12 days ago |
|
Loughborough
|
TV | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near City of Leicester, England
Latest outage, problems and issue reports in City of Leicester and nearby locations:
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia Can you please send someone to fix the issue ? Please
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Jess Adams (@JessLeighA) reported from Ketteringham, England@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Katie (@Katie68833952) reported from Leicestershire, England@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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John Wright (@juanfelipe1) reported from Leicestershire, England@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Jess Adams (@JessLeighA) reported from Ketteringham, England@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Martin Scott (@mscotty0592) reported from Ketteringham, England@virginmedia Ordered the boxing and it’s not working
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Jess Adams (@JessLeighA) reported from Ketteringham, Englandjesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ally James 💙 (@AllyJ00) reported@virginmedia Thanks for your msg, however this isn’t a once off, this is a regular occurrence. Unforts the customer service on website makes it impossible to speak to anyone to get fixed, hence why I am leaving end of the month.
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Richard Long (@rlonguk) reported@virginmedia Thanks. That says “no known issues” - I’ll wait and see if it happens again tomorrow.
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Charles St Charles (@Chrlsstchrls) reportedDon’t understand how virgin media routers can be such poor quality. No signal through a single wall between livingroom and bedroom….
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Rebecca jennings (@Beccaboo961) reported@virginmedia can you sort your **** out? I've had no Internet or TV for 4 days this week!! What am I even paying money for?
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Lucy Sharp (@LucySharppp) reported@TomParker @virginmedia It’s awful in biggin hill too, the router is in my dads room and the signal is only 2 bars in my bedroom next door
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marc (@marc1box) reported@leonagraham @virginmedia Are you sure it's the Internet and not the WiFi? I'm a @virginmedia customer but WiFi in the house is not provided by their hub as uts useless . Get a tri/quad-band netgear router or two
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Luke Waterhouse (@WBALukey) reported@virginmedia @Rich25101980 Useless they are mines been down for 2 hours
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Rich 🇬🇧🏴 (@Rich25101980) reported@virginmedia Ran the tests… still no internet! Engineer visit booked for Wednesday, which was the earliest available… still doesn’t help when you’re supposed to work from home though 😡
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Laxmi Kerai (@Lalalax) reported@virginmedia Hello, it's now been 4 months, I've chased the email alias 3 times and I still haven't had a response. This is the worst customer service experience I've ever had. It feels like no one wants to respond to my query or help me.
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🇵🇸🇵🇸🇵🇸Raymond Carty 💙🇵🇸🇵🇸🇵🇸🇵🇸 (@cartybhoy) reported@carty1888 @virginmedia Just trying to cancel but can’t even get through and then we can see about the sky option