Virgin Media outages and service status in City of Leicester, England

Problems in the last 24 hours in City of Leicester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of Leicester, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Loughborough, Hinckley, Leicestershire, and Coalville.

City	Problem Type	Report Time
Leicester	Total Blackout	20 hours ago
Leicester	Internet	3 days ago
Leicester	Internet	4 days ago
Melton Mowbray	Internet	4 days ago
Loughborough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near City of Leicester, England

Latest outage, problems and issue reports in City of Leicester and nearby locations:

• 
  Matthew Walne MCSI (@MatthewWalne) reported 54 seconds ago from Mountsorrel, England

  @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

• 
  Jess Adams (@JessLeighA) reported 2 minutes ago from Ketteringham, England

  jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 2 minutes ago from Narborough, England

  2 weeks now and I still haven't got any service from @virginmedia!!!! I'm starting to think they're doing this on purpose

• 
  Matthew Walne MCSI (@MatthewWalne) reported 5 minutes ago from Mountsorrel, England

  @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

• 
  Denham Kite (@DenhamKite) reported 11 minutes ago from Leicestershire, England

  @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 14 minutes ago from Narborough, England

  I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!

• 
  Ann Chapman (@LeFuzzyOtter) reported 15 minutes ago from Hinckley, England

  Is anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.

• 
  High End Chauffeurs of leicester (@HarjitDosanjh8) reported 17 minutes ago from Thurnby, England

  @virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!

• 
  Ollie (@ollieg21296) reported 20 minutes ago from Ketteringham, England

  @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

• 
  smallpauldj (@SmallPaulDJ) reported 21 minutes ago from Leicestershire, England

  @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

• 
  Monik Patel (@MonikP_97) reported 23 minutes ago from Oadby and Wigston, England

  @virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??

• 
  Fazal Rehman (@breadf2man) reported 24 minutes ago from Loughborough, England

  Just put another complaint into Virgin Media about the fact that my original complaint from the 22/04/21 has not been dealt with and no details of when it will be if ever. I complained about having to make over 13 phone calls all lasting at least 20 minutes and 2 engineer visits

• 
  joseph langton (@jnlangton) reported 24 minutes ago from Braunstone, England

  @timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR

• 
  Alex Tipler (@alextiplerfilm) reported 24 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

• 
  Alexandra Johnson (@ASJPhotography) reported 31 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  L is 4 Learning (@Lis4learning) reported 32 minutes ago from Market Harborough, England

  @virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.

• 
  Fazal Rehman (@breadf2man) reported 34 minutes ago from Thurmaston, England

  @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

• 
  Liz (@lizdixon77) reported 34 minutes ago from Mountsorrel, England

  @virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!

• 
  doffcapgov (@doffcapgov) reported 44 minutes ago from Leicestershire, England

  @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

• 
  David Richards (@ddrbowella) reported 45 minutes ago from Leicestershire, England

  @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mec337 (@mec337) reported 9 minutes ago

  @virginmedia you are swapping from Analog to Digital phone service. Can you guarantee T38 fax protocol will work as before? and yes fax machines are still used.

• 
  Graham FIrth 🇬🇧💙💛🤍🐕 (@firth_graham) reported 10 minutes ago

  Thanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think it’s acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services can’t be bothered to call back, guess I’m leaving before joining

• 
  Mel54321 (@MelG54321) reported 12 minutes ago

  @virginmedia services down in my whole area since Thursday night. Only got a message at 18.30 yesterday that they had an engineer on site. Child trying to revise for their GCSEs has no Internet access.

• 
  🚴‍♀️🚴‍♀️ Jenny 🚴‍♀️🚴‍♀️ (@jen_moxon) reported 12 minutes ago

  The crap I've heard about Virgin Media. I wouldn't go near them

• 
  Gary Silvester (@Cloverbeech) reported 15 minutes ago

  @rpd_pacer @virginmedia OK. I know a lot of people over here. I’ll switch into Starlink, I suppose it’s the trade-off of a good deal and package versus terrible and infuriating customerservice! Good luck

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 16 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  B (@1992JDBX) reported 18 minutes ago

  @virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!

• 
  Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported 23 minutes ago

  @melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think

• 
  Adam Tracey (@adamtracey8) reported 24 minutes ago

  @scoobiesue82 @JSSHERIFF1933 @virginmedia Has this issue been resolved for yous yet

• 
  Ana Atkinson (@Ana1Atkinson) reported 25 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet