Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/11/2025 14:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Blackburn, Liverpool, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.

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City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • jeniandersonw Jen (@jeniandersonw) reported from Wigan, England

    Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!

  • Shellifumi Steve Shelbourne (@Shellifumi) reported from Aintree Village, England

    @AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    @virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.

  • TeelingChris Chris Teeling (@TeelingChris) reported from Ormskirk, England

    @KeithJBolton @virginmedia dont take no **** m8💪

  • MILoft91 Mark (@MILoft91) reported from Haydock, England

    I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia our broadband is down, any idea when this will be back up?

  • srudd1992 Ruddy (@srudd1992) reported from Leyland, England

    @mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    Is it just me or @virginmedia mobile gone down 🤬🤬

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia any issues in area 20? Error code V53

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis

  • Shellifumi Steve Shelbourne (@Shellifumi) reported from Aintree Village, England

    @AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hawkins99Young Karen young (@Hawkins99Young) reported

    @virginmedia I'm gonna contact re a refund and some signal boosters that were recommended by the tech

  • Vincego22 Vin-ce-go (@Vincego22) reported

    @virginmedia All week with no Internet or the internet cutting off every 10 mins and all you customer service can tell me is that there's an outage and it a being looked at SINCE THE 3RD OF AUGUST. I am losing business, clients and time. It's not good enough

  • PaulWatchorn4 Paul Watchorn (@PaulWatchorn4) reported

    @virginmedia I’ve raised two complaints and neither have been acknowledged.. it gave me the following reference number for the last complaint **** which isn’t helpful at all.. but just sums up the Customer Service so far..

  • trotman000 Jake Trotman (@trotman000) reported

    @virginmedia Okay, fine. But it’s still not ideal that the Connect app is down.

  • PardSahota93 Pard Sahota (@PardSahota93) reported

    @virginmedia internet is down in wolverhampton... Something going on?

  • rikesh_tailor rikesh tailor (@rikesh_tailor) reported

    @virginmedia I have been complaining of slow speeds for over 3 months now! My WiFi speed next to the router is 70mb, I'm on a 300mb package. #virginbroadband #slow

  • marzak marc zakian (@marzak) reported

    @virginmedia Firstly, your call centre staff are useless when there is a tech problem that they don't understand. Instead of passing you through to a tech, they put you on hold for ages. I have this problem with my own website, which I can't access via router. DNS_PROBE_FINISHED_NXDOMAIN

  • tonyroberts3011 Tony Roberts (@tonyroberts3011) reported

    @virginmedia There is no fault, this has been ongoing since I took the contract out with you. No one is willing to contact me to resolve it. I can’t even log into my virgin media. This is possibly the worst customer service I’ve ever had

  • asad11___ Asad (@asad11___) reported

    Even Virgin Media is down **** you @trussliz

  • BoxlifeUK BoxlifeUK (@BoxlifeUK) reported

    @virginmedia Hi - no, there are no service outages in my area but I still can't gain Internet. What else could he the issue? I have tried all troubleshooting suggestions from hour website