Virgin Media Outage Report in Wrightington, Lancashire, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Wigan, St Helens, Preston, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.

City	Problem Type	Report Time
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago
Prescot	Internet	2 days ago
Wigan	Internet	2 days ago
St Helens	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Dan Ashurst (@danashurst) reported 2 minutes ago from Wigan, England

  @Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!

• 
  Dan Ashurst (@danashurst) reported 6 minutes ago from Wigan, England

  @virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.

• 
  hazel hendriksen (@HazelHendriksen) reported 6 minutes ago from Haydock, England

  @virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful

• 
  Nath (@nathanrigby__96) reported 6 minutes ago from Tyldesley, England

  @virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help

• 
  DV (@MrVestibule) reported 14 minutes ago from Preston, England

  Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband

• 
  ⚽ (@basher5000) reported 17 minutes ago from Standish, England

  @virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....

• 
  kim🐝 (@kimnsib) reported 18 minutes ago from Bolton, England

  @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

• 
  ⚽ (@basher5000) reported 19 minutes ago from Standish, England

  @virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻

• 
  David Figgins 🌱🌎💚 (@davidfiggins) reported 21 minutes ago from Bolton, England

  @virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.

• 
  David Figgins 🌱🌎💚 (@davidfiggins) reported 21 minutes ago from Bolton, England

  @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

• 
  hazel hendriksen (@HazelHendriksen) reported 25 minutes ago from Haydock, England

  @virginmedia I have and no service tv service issues reported

• 
  𝕾𝖙𝖊 (@ResidentStevil7) reported 28 minutes ago from Hindley, England

  @virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!

• 
  Danielle Hickey (@McGovernDanDan) reported 29 minutes ago from Penwortham, England

  @virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡

• 
  Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported 30 minutes ago from Southport, England

  @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

• 
  Lisa Patel (@Lisa_P117) reported 35 minutes ago from Horwich, England

  @virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!

• 
  Gary Owen (@garyjowen2) reported 39 minutes ago from Atherton, England

  There is a problem with the internet in M46 0HU @virginmedia

• 
  Tina Lawrenson (@TinaLawrenson) reported 44 minutes ago from Chorley, England

  @virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours

• 
  Tina Lawrenson (@TinaLawrenson) reported 45 minutes ago from Chorley, England

  @virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing

• 
  Chris Sudworth (@kingsnoots) reported 50 minutes ago from Golborne, England

  Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄

• 
  Philip Dent 🇪🇺 (@prdent73) reported 56 minutes ago from Euxton, England

  Noooo!!! The virgin media wifi is down. We might have to start talking to each other..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon Parkinson (@parkyplays) reported 7 minutes ago

  @virginmedia No your service status page shows no issues but everyone in the m34 area is having issues

• 
  MASH69 (@MASHTRON) reported 7 minutes ago

  @Markobhoy @virginmedia Abysmal customer service.

• 
  paul woodall (@woodywoodstock) reported 9 minutes ago

  @virginmedia your broadband has gone down again!!!!! Very frustrating 😡😡😡

• 
  Rebecca (@mysticalmoo) reported 9 minutes ago

  @virginmedia my 94 year old mother’s remote has died, confirmed by your call centre. You can’t get a remote to her quicker than 5 working days? She therefore is housebound with no tv… not great service… disappointed…

• 
  Julie Compton (@joozuk) reported 10 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

• 
  Nathan Harrison (@nathan1harrison) reported 11 minutes ago

  @virginmedia This has been an issue since Friday night it’s not good enough

• 
  𝐊𝐢𝐫𝐬𝐭🖤 (@kirsty_gladwyn) reported 12 minutes ago

  @virginmedia YOU ARE **** 🤬

• 
  CZΛ (@cazzaparr) reported 13 minutes ago

  The quality of Sky Sports HD on @virginmedia is frankly awful. Especially compared to the BT HD coverage.

• 
  rachel ward (@rachelward37) reported 13 minutes ago

  @virginmedia we booked installation 6 weeks prior to us moving in, we are now 4 weeks post moving in and still no internet! 3 visits no cable fitted and utterly awful customer service is provided every time we call. Still no idea when this will be resolved, just an absolute joke!

• 
  𝐊𝐢𝐫𝐬𝐭🖤 (@kirsty_gladwyn) reported 20 minutes ago

  @virginmedia YOU ARE ****. absolute con artists 🤬