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Virgin Media outages and service status in Wrightington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Wrightington, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 6:15 PM GMT+1.
  • 58% Internet (58%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 3% TV (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Bolton, Southport, Wigan, St Helens, Prescot, Leyland, Skelmersdale, Darwen, and Newton-le-Willows.

CityProblem TypeReport Time
Blackburn Wi-fi 51 minutes ago
Blackburn Wi-fi 4 hours ago
Blackburn E-mail 4 hours ago
Blackburn Internet 4 hours ago
Preston Wi-fi 7 hours ago
Blackburn Internet 10 hours ago

Nearby cities with recent reports

Blackburn

29 recent signals

51 minutes ago
Wigan

4 recent signals

2 days ago
Bolton

3 recent signals

1 day ago
St Helens

2 recent signals

3 days ago
Preston

1 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • ChrisFoxRacing
    Christopher Fox (@ChrisFoxRacing) reported from Bolton, England

    @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

  • Radebreast
    Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • SharronRawlinso
    Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • timmycooke
    Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England

    @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

  • Elisabet0490
    🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England

    @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

  • PIL0TPEDR0
    Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

  • LawAspi
    TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England

    @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BillKilvington
    Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported

    @virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing

  • elainerust
    Dr Elaine Rust (@elainerust) reported

    @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

  • N104AP
    Ellie Winters #VoteBinface (@N104AP) reported

    clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

  • clairebaigent
    Claire Shaw (@clairebaigent) reported

    @virginmedia I will not be sending you a private message because despite repeated calls over the past 2 years you have done nothing to help or sort it out. You’re currently charging a 90 yr old man £160 for services he doesn’t use, so please don’t patronise me.

  • saoc78
    Steve O (@saoc78) reported

    @virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.

  • YvonneWard0
    Yvonne Ward (@YvonneWard0) reported

    @virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.

  • posivisionary
    What would Ash do ? (@posivisionary) reported

    @virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!

  • Samet_UK
    Samet (@Samet_UK) reported

    @AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin

  • ChrisJordan1002
    Bob (@ChrisJordan1002) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…