Virgin Media Outage Report in Wrightington, Lancashire, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Blackburn, Wigan, Billinge Chapel End, Skelmersdale, Preston, Bolton, Chorley, Prescot, Southport, and Leyland.

City	Problem Type	Report Time
St Helens	TV	16 hours ago
Blackburn	Wi-fi	17 hours ago
Blackburn	Internet	22 hours ago
Blackburn	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Dave Gracey (@lamsom) reported 1 minute ago from Blackburn, England

  @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

• 
  Taz Ali (@TazAliPreston) reported 1 minute ago from Preston, England

  @virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!

• 
  Steve Shelbourne (@Shellifumi) reported 2 minutes ago from Aintree Village, England

  @AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.

• 
  Gail Charnock (@GailCharnock) reported 8 minutes ago from Shevington, England

  @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

• 
  Ross Walker (@Reducedfatross) reported 13 minutes ago from Hindley, England

  Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown

• 
  Dave Gracey (@lamsom) reported 15 minutes ago from Blackburn, England

  @virginmedia Your mobile network is crap & your customer service is just as bad.

• 
  Taz Ali (@TazAliPreston) reported 16 minutes ago from Preston, England

  @virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience

• 
  Zak (@ZakFarren) reported 16 minutes ago from Bolton, England

  @virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken

• 
  The Monk (@StephenMonk1970) reported 17 minutes ago from Preston, England

  Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling

• 
  ✨Shimmi✨ Comms open! (@ShimmiArt) reported 17 minutes ago from Preston, England

  @virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether

• 
  Chris Mann (@Christerphurr) reported 21 minutes ago from Preston, England

  @virginmedia our broadband is down, any idea when this will be back up?

• 
  Steve Shelbourne (@Shellifumi) reported 28 minutes ago from Aintree Village, England

  @AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!

• 
  Benji McLoughlin (@BenjiMaccers) reported 29 minutes ago from Haydock, England

  @virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.

• 
  Zak (@ZakFarren) reported 46 minutes ago from Bolton, England

  @virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening

• 
  SJK (@SammyKnowlesX) reported 49 minutes ago from Banks, England

  @virginmedia tv and broadband down in banks, is this a known issue?

• 
  SJK (@SammyKnowlesX) reported 52 minutes ago from Banks, England

  @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

• 
  Chris Teeling (@TeelingChris) reported 56 minutes ago from Ormskirk, England

  @KeithJBolton @virginmedia dont take no **** m8💪

• 
  Danny Wyatt | OnlyFans 25% off (@DannyWyattXXX) reported 56 minutes ago from St Helens, England

  Anybody else having Virgin media problems? #virginmediadown

• 
  Michelle E (@Elle83) reported 58 minutes ago from Walton le Dale, England

  @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

• 
  Mark (@MILoft91) reported 58 minutes ago from Haydock, England

  I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Hudson (@DR_ADH) reported 5 minutes ago

  @virginmedia OK thanks. They have had issues with the service and are fed up and want to leave, but my dad has forgotten his 'security question' and says he thus gets blocked on the phone. Note its not his online password. Can you advise? thanks

• 
  Maverick_1969 (@Maverick_1969a) reported 5 minutes ago

  @virginmedia I still have the same issue. The box is ina. Continual loop trying to reboot. Looks as if I need a new box. I have tried calling your customer services 4 times and every time I get cut off without speaking to someone. The service is a disgrace I need to speak to someone

• 
  Jess (@jhavfc) reported 5 minutes ago

  So ******* fed up with Virgin Media. Can't wait to **** them off this week and never deal with them ever again.

• 
  David Harcus (@harcus_david) reported 6 minutes ago

  @O2 No point in sending a PM as this is just so it looks like O2 is listening when in reality you are not. £1,500 ex VAT to alter a contract. O2 the company that does not support small businesses will be changing providers to @vmbusiness

• 
  John (@JohnHutchinson) reported 7 minutes ago

  @virginmedia Should I be receiving a call from the complaints team?! Or will I have to lodge a complaint against the team that, erm, deal with complaints?! Seems such a Mickey Mouse operation. Why have standards slipped so low? #virginmedia

• 
  Taxi Dan Fomerly Dan837 (@dannyt9007) reported 8 minutes ago

  @StewartPinner1 @virginmedia Choose the option to add something to your package you get through straight away then tell them you won’t to cancel then they will transfer you mate

• 
  Nyree Trimbel (@nyreehood) reported 9 minutes ago

  @virginmedia I've waited in all afternoon with a baby and toddler (imagine how fun that is) for our engineer visit which was supposed to be between 12-4 no one has turned up. Can you help asap please? We have no internet and need to work

• 
  Noob (@farook112) reported 12 minutes ago

  @virginmedia yeah & for the second time someone is coming out to "sort the issue." meanwhile I'm paying for something I'm not getting.

• 
  Tommy McFarlane (@Tweet_Tom81) reported 12 minutes ago

  @virginmedia 0345 454 1111. My expiry of my Contract is coming up and looking to see what the best deal available is to remain a customer, but can't even price match with Sky TV. So just looking to speak to someone else to confirm this is definitely the best you can offer before I switch Thx

• 
  Muz (@Muz1987) reported 14 minutes ago

  @virginmedia @sainsburys @virginmedia we are moving house and would like to leave your overpriced service. When we call it’d be great if you didn’t: (1) keep asking us for our new postcode; (2) pass us around different department when we don’t give you this; and (3) eventually hang up on us.