Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/15/2026 06:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Liverpool, Bolton, Preston, Wigan, Leyland, Skelmersdale, Prescot and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • tomrushton88 Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia you are so crap we don't pay you to keep having problems daily

  • Nicolajb87 Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

  • kevsauno Kevin Saunderson* (@kevsauno) reported from Liverpool, England

    @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

  • BeanBolt BeanBolt (@BeanBolt) reported from Southport, England

    @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

  • BeakerRick Rick Leeming - Beaker (@BeakerRick) reported from Preston, England

    @virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.

  • geordiegal97 Amy 🌼 (@geordiegal97) reported from Preston, England

    @virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

  • Nicolajb87 Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

  • tomrushton88 Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

  • Elisabet0490 🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England

    @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • ColinBe76578911 Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • IanForrest10 Ian Forrest (@IanForrest10) reported from Blackburn, England

    @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

  • tomrushton88 Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

  • NeckSausage NeckSausage (@NeckSausage) reported from Tarleton, England

    @virginmedia really poor coverage here PR4 6, is there a mast problem?

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lillylalgal Louise Cowley (@lillylalgal) reported

    @virginmedia are a class act & easily piss customers off with three service failures in the same week

  • 1980ste Ste1980 (@1980ste) reported

    @virginmedia Hatton fight keeps freezing, are you experiencing problems ??

  • lillylalgal Louise Cowley (@lillylalgal) reported

    @virginmedia why are there continually issues in SL0 0SF?

  • rockerzing rockerzing (@rockerzing) reported

    @FootballFloods @virginmedia I paid won’t let me watch it all just watching the advert for it. rip virgin tv no customer service as usual when there’s a problem why do I do it to myself? 🤨

  • Blues1Connor Connor (@Blues1Connor) reported

    @dinkatrescu @virginmedia Same problem here bud might have to call them.

  • Chris_grand_333 Chris g (@Chris_grand_333) reported

    @RachelBull10 @virginmedia Yep they are terrible took us 3 weeks and a rude visit from a guy who did nothing and then us telling them we were going to change to sky to get wifi problem sorted!

  • chris_h_mann Chris Mann (@chris_h_mann) reported

    @Yoxen @virginmedia Had exact same problem. Advice: 1. Start formal complaint with VM. Won’t help speed things up but good for money off later. 2. Through complaint demand to speak to area manager. Don’t stop asking until it happens. They can get cable pulled to house.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

  • daveyb797 Davey B (@daveyb797) reported

    Cant get the boxing on virgin media here and I've paid for it..anyone else having problems?

  • SarahMa65622962 Sarah Marshall (@SarahMa65622962) reported

    @virginmedia help! I’ve bought the Joshua fight, but you’re now telling me I am not authorised! I’ve just paid £27!!!