Virgin Media Outage Report in Wrightington, Lancashire, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Wigan, St Helens, Preston, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.

City	Problem Type	Report Time
Blackburn	Total Blackout	3 hours ago
Blackburn	Wi-fi	11 hours ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Prescot	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Stephen Joyce (@SteJoycey10) reported 21 seconds ago from Haydock, England

  @virginmedia paid £27 and the fight is ******* freezing wtf

• 
  AME (@AMEB62) reported 8 minutes ago from St Helens, England

  @virginmedia complaint about customer service and nuisance calls being received with no one on the line. Told I had been emailed to follow up complaint but no emails received. Appalling customer service #poorservice

• 
  Maureen StewartJones (@supergran22) reported 9 minutes ago from Eccleston, England

  @virginmedia Yesterday 3 new boxes installed after weeks of problems. Just turned on tv..no signal. Tried another, same. Phoned & told wait times r long. Advised go on line & try to sort it. I am not a feckin tv engineer but a paying customer who is thinking of going back to Sky.

• 
  Katy Molyneux (@boardchik) reported 10 minutes ago from Standish, England

  @virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!

• 
  Steph (@SA57EPH) reported 16 minutes ago from Wigan, England

  @virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!

• 
  Chris Mann (@Christerphurr) reported 18 minutes ago from Preston, England

  @virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed

• 
  Maureen StewartJones (@supergran22) reported 18 minutes ago from Eccleston, England

  @virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.

• 
  Lucinda Duffy (@lucindaduffy12) reported 21 minutes ago from Newton-le-Willows, England

  @virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!

• 
  David Walton (@Davegas2) reported 23 minutes ago from Feniscowles, England

  @virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.

• 
  SJK (@SammyKnowlesX) reported 25 minutes ago from Banks, England

  @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

• 
  Katy Molyneux (@boardchik) reported 32 minutes ago from Standish, England

  @virginmedia my internet/tele are not working! Second time in the space of a few weeks

• 
  ☺johnshere (@john_taxi) reported 34 minutes ago from Leigh, England

  @virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand

• 
  Maureen StewartJones (@supergran22) reported 37 minutes ago from Eccleston, England

  @virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.

• 
  Maureen StewartJones (@supergran22) reported 40 minutes ago from Eccleston, England

  @virginmedia One tv is now working. The other 2 still saying No Signal. I haven't touched sets since engineer was here on Monday. Just used remote controls which I find inefficient.

• 
  Maureen StewartJones (@supergran22) reported 42 minutes ago from Eccleston, England

  @virginmedia I have 3 tv sets showing No SiGNAl. Absolutely fed up now. 3 new boxes Monday & problems with sets since. Now none is working. 😠😡

• 
  Stephen Joyce (@SteJoycey10) reported 43 minutes ago from Haydock, England

  @virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?

• 
  Chris Mann (@Christerphurr) reported 46 minutes ago from Preston, England

  @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

• 
  Marcas Seán Pádraic Ó Donnċú (@MJPArmario) reported 57 minutes ago from St Helens, England

  @virginmedia worse customer service I’ve ever experienced . Write to me and give me a number to contact and here I am on hold for 15 minutes . No messaging , no digital or chat options to resolve . Need someone who knows we’re in 21st century looking at your service model .

• 
  Maureen StewartJones (@supergran22) reported 58 minutes ago from Eccleston, England

  @virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.

• 
  Maureen StewartJones (@supergran22) reported 59 minutes ago from Eccleston, England

  @Lizzim18 @virginmedia Poor service. It's annoying isn't it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynsey (@LoveBulldog) reported 7 minutes ago

  And that's @virginmedia on demand down again, any update?

• 
  M1Ms (@m1ms88) reported 10 minutes ago

  @virginmedia Biggest Crock of ****, poor latency, slow downloads, and customer service is a joke.

• 
  Tracey Winterton (@traceywinterton) reported 14 minutes ago

  @virginmedia more issues with #virginmedia On demand not working and fix date is 8th February!!! Are you having a laugh??!!!

• 
  Saintly (@saintly1885) reported 14 minutes ago

  @JonathonBButler @virginmedia @virginhelp I have the same issue

• 
  Melanie Pollard (@MelmummyPollard) reported 16 minutes ago

  @virginmedia Well that’s a lie because mine is awful!!

• 
  Virgin Help (@virginhelp) reported 16 minutes ago

  @lindi_lmf @lindi_lmf Hi Linda. So sorry to hear about this. I've tagged @virginmedia so they can help you further. Thanks, VH

• 
  Mel Clements 😷 (@MelClements91) reported 17 minutes ago

  3 episodes into #TheDrowning and our @virginmedia has gone down!!! 😳 can’t even check the service status as that’s also showing an error. Whits going oan?

• 
  Natalie whittle (@whittle_natalie) reported 18 minutes ago

  Seriously @virginmedia sort it out!!! Catch up and on demand still not working😡 at this rate I shall be off to sky in the hope of better customer service

• 
  Mike Strange (@mikestrange99) reported 29 minutes ago

  @virginmedia hello virgin media. We have been having problems with our broadband for the last 3 weeks. I’ve tried to call you but there is never any response. I’ve sent emails to you too - you say you are looking into this but still no action. Help!!!

• 
  Natalie (@mijotali) reported 30 minutes ago

  @virginmedia hi for the past week my TiVo box won’t let me search for shows or go to apps. Says unavailable. Ive tried turning box on and off, and go through setting and network, connect to VM (which takes ages) and sometimes it works. Sometimes it doesn’t.Please can you advise