Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Preston, Blackburn, Bolton, St Helens, Chorley, Liverpool, Prescot, Wigan, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Total Blackout | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Skelmersdale |
TV | |
| Blackburn |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Libby Keane
(@libbyjaynekeane) reported
from
Liverpool, England
@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
Absolutely shocking ‘customer service’ if that’s what you can call it from @virginmedia I would not recommend them whatsoever and will not be to any of my friends and family, thanks for nothing 😡
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Steven Woodside
(@woody0702) reported
from
Bolton, England
@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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bobby
(@BobbyBattersby) reported
from
Chorley, England
@ITV gone down on @virginmedia
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Dave Kelly
(@davekellydj) reported
from
Liverpool, England
@vaughanliam11 @virginmedia It kept losing connection when o did that. Beyond poor
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Linda
(@lindabeard51) reported
from
Wigan, England
@virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@virginmedia Well it’s sorted. In 2 weeks time. Which is a bit poor that I have to wait 2 weeks for you to fix your error
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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Sonia
(@soniaagnew1) reported
from
Liverpool, England
Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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PV
(@pven91) reported
from
Liverpool, England
@virginmedia really unhappy with the service, got a new box yesterday and the start up checklist won’t load... called your helpline and they didn’t help us over the phone. Sending an engineer next weekend so we have a week without tv. Please help.
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jmcloughlin
(@jmcloughlin) reported
from
Liverpool, England
ITV is down on Virgin Media in Liverpool. This means Gardeners’ World is going to get ratings akin to City of Death Part 4.
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Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
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MJ
(@Pinkandwild) reported
from
Bolton, England
In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@boola81) reported
@virginmedia Even though there are no service issues, according to the status page.
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stephen johnston
(@smj1967) reported
@virginmedia Alas still no internet. No visit from the engineers. So that's 4 times they've failed to appear. Customer Services where unable to give us a reason for this but, funnily enough, where able to tell us we couldn't cancel our contract without paying £160. I wonder wi OFCOM agree?
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tristan.
(@n0t_ashh) reported
@virginmedia sir why is my internet speed slower by 210 mbps bro my speed is 10mbps fix it up lad
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Jason🇮🇪
(@jason4675) reported
Iv never seen a company so bad at streaming a live event on TV. Virgin media are a joke with his bellator event
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Aine Croarkin
(@SparkleFluke) reported
@virginmedia is there a problem with the Internet in the clontarf area? Internet is very very slow. I've already turned the box on and off. It just seems to be getting slower over the past few weeks. Doesn't matter how many people in the house are using it
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Aine Croarkin
(@SparkleFluke) reported
@virginmedia I've checked that there. Says there's no issue, I ran a speed test earlier and 1.22 mbps per minute for the download speed and 0.85 mbps for upload speed. On Microsoft team calls i'm continuously getting bad network quality messages especially around 5pm&it can't handle zoom
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Steve
(@sfetches) reported
@virginmedia just received your Hub 4 and it’s absolutely shocking. Your website gives no contact telephone numbers. Can you help?
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Daniel Bartlett
(@DanBartlett83) reported
@virginmedia hi Can u please help I don’t know why I have been sent a bill for £0.18p when I cancelled my contract in September and I thought I had settled my bill.
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Steve🇮🇪
(@SteveMacLFC) reported
@virginmedia I got through. But I'm not a VM customer. Virgin media in Ireland is free to air. The virgin media player allows me to cast sport to my TV. The problem is it keeps cutting out on me.
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Alexandra Gill
(@Alexand46027896) reported
@virginmedia Hello. Thank you for your response. She hasn't been a Virgin Media customer for 4 years now but it's only now that the email account has been cancelled. She will happily sort another account but really could do with access to her NTL one even if it's for a limited time.