Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Leyland, Wigan, Bolton, Preston, Skelmersdale, Darwen, Newton-le-Willows, Southport, Prescot, and Leigh.

City	Problem Type	Report Time
Blackburn	Internet	8 hours ago
St Helens	Internet	9 hours ago
Blackburn	E-mail	9 hours ago
Blackburn	Phone	11 hours ago
Blackburn	Total Blackout	14 hours ago
Blackburn	Total Blackout	16 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Andy McGill (@andrewjmcgill) reported 9 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Mick Mc 23 (@Mick_McIver1984) reported 9 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Mrs Smith (@SmithysMaud) reported 15 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Richard Foster (@fos100) reported 18 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  dannyWAFClannon (@DannyLannon) reported 20 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 21 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Lindz Devine (@LindzDDub) reported 28 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Mrs Smith (@SmithysMaud) reported 30 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 31 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 31 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Mrs Smith (@SmithysMaud) reported 46 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Glyn Peach (@Glynpeach) reported 46 minutes ago from Wigan, England

  @virginmedia worst customer support service I’ve ever experienced

• 
  Keith Bolton (@KeithJBolton) reported 48 minutes ago from St Helens, England

  @virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 49 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  Mrs Smith (@SmithysMaud) reported 52 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  kevin.james (@pillbo01) reported 55 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

• 
  BeanBolt (@BeanBolt) reported 56 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 56 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Elliot ⚽️🏈🎮 (@SourEnvy) reported 57 minutes ago from Preston, England

  @virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?

• 
  Amy 🌼 (@geordiegal97) reported 58 minutes ago from Preston, England

  @virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JS (@SweeneyJoanne) reported 6 minutes ago

  @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

• 
  Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported 8 minutes ago

  @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

• 
  Dr Laura Jenkins (@LauraJks2015) reported 13 minutes ago

  @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.

• 
  Liz Common (@lizziecom) reported 15 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Mark King (@markkinga) reported 17 minutes ago

  @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

• 
  Danny Whisky (@whisky_duck) reported 19 minutes ago

  @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 21 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  GeekyHairyBestia (@GeekyHairy) reported 25 minutes ago

  @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

• 
  Louise Ford (@pixiepoppett) reported 26 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  STEPHEN (@stevied151181) reported 27 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟