Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/10/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Liverpool, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet
United KingdomBlackburn Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • TheRealRagtag Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)

  • NeckSausage NeckSausage (@NeckSausage) reported from Tarleton, England

    @virginmedia really poor coverage here PR4 6, is there a mast problem?

  • NatashaVic Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • BeakerRick Rick Leeming - Beaker (@BeakerRick) reported from Preston, England

    @virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.

  • pstock62 Paul Stockton (@pstock62) reported from Horwich, England

    @virginmedia Internet down in BL6 5RN, any idea's

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia All the while taking my direct debit payments for a service I am not getting

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

  • 92Tevs Thomas Evans (@92Tevs) reported from Liverpool, England

    @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia you are so crap we don't pay you to keep having problems daily

  • BeanBolt BeanBolt (@BeanBolt) reported from Southport, England

    @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • BooCavapoo BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England

    @virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AJUK29 Adrian Jones (@AJUK29) reported

    @Bitboy_Crypto Crypto companies need to become a *lot* more professional! I’ve interacted with several these past few years and the Customer service is *always* appalling! For non crypto, only the shockingly awful @virginmedia comes close to being as bad!

  • DavidJohn878 DavidJohn878 (@DavidJohn878) reported

    @virginmedia There is always problems with the apps not loading or having to log in over and over again

  • x_mass x_mass (@x_mass) reported

    @virginmedia Your transfer team informed me that their procedure was that an old account at an existing address had to lose service completely before a new account is opened And that this happened over night I said that their procedure was anachronism & discriminatory against disabled people!

  • gardendundee Mrs G (@gardendundee) reported

    Dreadful customer service from @virginmedia in laws moved to Virgin last week. Number of issues. Landline not accepting incoming calls. Waiting on a call back from a manager since Friday. Spent hours trying to sort this out to no avail. Get different answers! Abysmal 😡

  • x_mass x_mass (@x_mass) reported

    @virginmedia Your staff have also opened themselves to potential criminal prosecution by the Crown Prosecution Service for breaking the Equalities act You are required by law to make all reasonable adjustments to allow equal access to your services & Virgin cut off its customer 24 hours early

  • x_mass x_mass (@x_mass) reported

    @virginmedia In the process they denied their existing customer access to net for the last 24 hours of their contract with Virgin Media This puts Virgin Media in breach of contract with their customer adding to the many contract breaches due to not meeting minimum terms for speed & latency

  • Miahadams Muna barasab (@Miahadams) reported

    @virginmedia @virginmedia has failed to protect my information now am being harrased by one of their employees. I was told my one of ur agent they will call me but never did, its clear am not important but if anything happens to me I told u.

  • Kazzaa_24 Kazzaa (@Kazzaa_24) reported

    @PREEMGAMING @virginmedia Had issues since 24/11. Called on Sun & was told if not resolved in 24 hrs they'd get someone out. Called last night & was told there's no known issues so just check cables are connected. Queried what I was told Sun, get put on hold & then told actually there are known issues🙄

  • tate7123 Tate (@tate7123) reported

    @virginmedia m20 area down again?

  • shanem_2k9 Shane Martin 🇬🇧🇺🇦 (@shanem_2k9) reported

    @virginmedia Any issues in the Birmingham B34 area? internet down for a few hours already, checking diagnostics it's advising no RF signal detected.