Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/10/2025 23:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Liverpool, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

  • rashmanlfc Robert Ashton (@rashmanlfc) reported from Wigan, England

    @springviewer @virginmedia Always seem to have problems with yours

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • ewart71 Jim Ewart (@ewart71) reported from Leyland, England

    @virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    £1260 per year for a 3rd rate service #VirginMedia

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • KathyyyLouiseee Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England

    @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    @virginmedia service down again, and your status check also down. Pitiful.

  • Dazzb84 Darren Bown (@Dazzb84) reported from Newton-le-Willows, England

    Virgin Media goes down and we have a nationwide breakdown. 🤣

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EliModnar Random Hajile (@EliModnar) reported

    @virginmedia He is a current customer & has been for 20+ years. Nothing has changed with his account or passwords, email just stopped working yesterday. Webmail through VM account page gives an error “mailbox not available at the moment” & Thunderbird gives an error about username/password.

  • barrywhitelaw26 InsertWittyCommentHere (@barrywhitelaw26) reported

    @virginmedia Broadband in the G14 area been dropping out since Thursday. Speaking to support at 4.30pm yesterday was advised it would be fixed at 3.00pm that day?! No mention on status site and still failing. At what point is this going to be sorted?

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @virginmedia @just_Jimbo_ Absolutely useless company! Service is constantly down. Customer service is the worse I've ever had to deal with! you never actually get what's advertised and sold to you!! I tried to change me address with ye, spent 2 hours on hold and got nothing done!

  • razvan_steclari Razvan Steclari (@razvan_steclari) reported

    @virginmedia The engineer, said is he is not fiber trained, and as here is not fiber signal on the line, another fiber engineer needs to attend and fix the issue, he also mentioned that I will get a call from VM to book the slot for the fiber engineer, that didn’t happened

  • InsomniaticDND InsomniaticDND (@InsomniaticDND) reported

    @virginmedia I was with you for 8 happy years, but we moved house and I was told I'd need £30,000 to dig up my driveway and get it to my house, which I don't have. I miss the keyword searches, the accurate arrangement of episodes, and easy service.

  • SajawalJaved 🏋🏽‍♂️🦇 Cheeseburger Saj 👶🏽🪄 (@SajawalJaved) reported

    Honestly feel like @virginmedia love ***************… Told me that everything is all set up at the new place all they have to do is ‘send a signal’ but yet here I am with no wifi and a screaming child who wants her nursery rhymes!

  • PatchWarner P A T C H (@PatchWarner) reported

    Top service from @virginmedia this morning… billing error and TV package problem resolved and followed through at each stage by the same operative. Top class!

  • Supersharp86 Sharpy (@Supersharp86) reported

    @virginmedia Not feeling good about staying with a company that charges you full wack for less then even moderate service and quality with faulty products

  • ibrocksom Ingo (@ibrocksom) reported

    @virginmedia Itv gone down ?

  • solly29743285 solly (@solly29743285) reported

    @virginmedia @virginmedia when I play online using Xbox and FaceTime video call it’s very slow and it didn’t use to be. It’s the super hub I need the super hub 3 back please