Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Bolton, St Helens, Leyland, Skelmersdale, Wigan, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Colin
(@ColinBe76578911) reported
from
Liverpool, England
@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia you are so crap we don't pay you to keep having problems daily
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Amy 🌼
(@geordiegal97) reported
from
Preston, England
@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Billzy
(@Billzy79) reported
from
Liverpool, England
@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Kevin Saunderson*
(@kevsauno) reported
from
Liverpool, England
@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Rob
(@Robertlfc_) reported
from
Liverpool, England
Sort your awful Wi-Fi out @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@bdav) reported
@MoneySavingExp I'll gladly pay anyone more to get @WeAreOpenreach or @virginmedia to put something more substantial down my street in a very built up area.
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Jack James Dingley
(@jackdingley1991) reported
@virginmedia Yes I’ve been given multiple estimated dates for the issue to be resolved which have all come and gone. The latest being the 26th The service is terrible. Guess I’ll just wait some more time to pass and be charged for a service I’m not receiving.
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McNoodle41
(@SweetxoxCheeks) reported
@virginmedia Thankyou for your reply . It says we've found an issue & have let our technicians know & we hope to fix it by the 21st 15:00 . But it's been saying this since last monday and changing the dates as it was supposed to be fixed by last Friday 14th and clearly isn't.
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Dario De Felice 🏳️🌈 🏳️⚧️
(@MonkeyMagicBoy) reported
@MartinSLewis Not true for me. Just called them. Only offer was to agree to another 18 month contract or cancel. Guess which one I’ll be doing @virginmedia ? You can cancel WITHOUT EARLY TERMINATION PENALTY as a result of this price hike. 10% increase mid contract is disgusting treatment.
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Charles
(@whitsthat) reported
@virginmedia your retention team are awful. Trying to sort Gran’s account. Automated system can offer a discount, but the agent can’t?? Wants to charge £13 more a month instead? Ask for a manager and told no, raise a complaint told no. Agent then hangs up on me.
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mary maloney
(@flyingclubcup) reported
@virginmedia trying to login but forgot my details. Provided account number, area ref, date of last bill etc. but it says it can’t find my details? I know you have my details because you keep sending me emails/texts. Tried calling but impossible to speak to a human. Any help?
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drift
(@driftwize) reported
@Moose__HD Its a virgin media only issue apparently, they know of it atleast!
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Gillian
(@faceofboe) reported
@virginmedia I don't have a hub 3. The app said sign in to upgrade your hub at no cost. I signed in. There is NO way to upgrade a hub. There is no menu item that covers it. The help won't tell you how to do it. I pay over £100 a month for your 'service'. I just want the advertised broadband.
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Flex
(@rozzy_flex) reported
@Claireabel123 @virginmedia My account got defiled many times which I tried getting help from the customer service but no solution, But with the help of godsoncrackk on Instagram i now have my account back. I suggest you give him a try and see his good works. Don't forget to thank me later.
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Gail 😷
(@Gailthefragle) reported
@virginmedia Only noticed the issue today & I rebooted it for her no luck.