Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Southport, Liverpool, Skelmersdale, Preston, Wigan, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| St Helens |
Wi-fi | |
| Bolton |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Southport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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martin
(@whitealbo) reported
from
Southport, England
@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@virginmedia desperately in need of some help
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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emma2511
(@emmawinstanley1) reported
from
Wigan, England
@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia internet down again in L31 what’s the fix time?
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Danny McCann
(@DannyMcCann9) reported
from
Bolton, England
@virginmedia Refund please.... £26.00.... quality is crap...
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Charlie SB 🐝 #33 ///
(@Kennicus7) reported
from
Bolton, England
@virginmedia paid for boxing and the signal keeps going
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻
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Mackie 🇪🇺🌹☘️🇸🇱
(@Shinpad11) reported
from
Wigan, England
@virginmedia yet another day blighted with intermittent connection. What on earth is happening with your broadband service? Woeful. #Wigan
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LauraFBrown
(@LauraFBrown80) reported
Your online Twitter team @virginmedia can’t help, your call centre staff are unwilling and your WhatsApp team don’t respond well @LutzSchueler @BBCWatchdog
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Fallaq
(@skylightx) reported
@virginmedia It's an area issue! We've done all the tests and booked an engineer then you cancelled the engineer saying it's a network issue and you're working on it. How long is it going to take??
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S 🕊️
(@JustAnotPers) reported
@virginmedia sent notice by post to close acct at end of fixed term (May 31). Received letter today saying you'll disconnect April 16th & charge me early cancellation. Phoned to correct mistake, told no can do. Sent complaint C-240322271 also via @resolvercouk, please fix.
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Geoff Scregg
(@Redcard_Geoff) reported
@virginmedia your broadband is crap, working from home is a disaster.
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Glen Wisbey
(@GlenWisbey) reported
@virginmedia This was across multiple devices. I am paying for the 200mb service. I know this is not always possible but something a lot higher than what I am getting would be great. This is happening quite a lot.
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🥶Michael🥶
(@AlsoMiguel) reported
@virginmedia Broadband as gone down again today after a problem in my area was supposedly fixed yesterday. Any chance I can get the service I’m paying for?
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G
(@G45526203) reported
@virginmedia I reported it on the 2nd Feb, it was a network issue and request both over the phone and on your automated system to be updated, phoned again Monday to find out the automated message has changed so assumed the network issue is fixed but I didn't receive a message informing me
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Dan Bank
(@dbank7) reported
@virginmedia why is it impossible to chat with someone? doesn't work on the site/app, don't answer phone calls... what can I do??
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Cherith
(@CRoshBakes) reported
@virginmedia I have and there is no issue in my area, however there are 14 device issues! I've been trying to call and long wait time, I've had to get back to work. Please can you support as Internet is really intermittent
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Ed Vokes-Mclean
(@EJVMcLean) reported
@virginmedia Hi yes tried resetting network settings and selecting network manually , it seems when it changes from 5G or 4G to 3G there is no connection it’s quite frustrating