Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Skelmersdale, Blackburn, Bolton, St Helens, Chorley, Liverpool, Prescot, Wigan, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Skelmersdale |
TV | |
| Blackburn |
Internet | |
| Bolton |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Adam
(@agarnett) reported
from
Wigan, England
@virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Capitã Nat
(@NatashaVic) reported
from
Liverpool, England
@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Di Milne
(@MilneDi) reported
@virginmedia In fact it’s gone off again. So he’s there is an issue.
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the hatter
(@hatter) reported
@Juggzy @virginmedia They can hopefully help you fix local WiFi issues as per their guarantee, but they first need to know if it's a line issue or if it's a local issue
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Margaret Doherty
(@teragramytrehod) reported
Hi @virginmedia I've had an email after we called you, saying we need to call you on the "given number" but the only number given is 0345 454 1111* for satisfaction (not technical support). What's the right number?
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Anthony Spellman
(@antspelly10) reported
@virginmedia charged £237 disconnection fee for moving to a house they could not provide service. to. Paid full whack for over 30 years at our old address to Virgin…thanks for your loyalty Ant !! #classy
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AccrusC
(@accrusc) reported
@virginmedia Wired, it's also the only device being used. Up until this week I have been seeing upload speeds of 25mbps+. I don't understand what the issue is, it is constantly below 1mbps now. It shows no issues on the website
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the hatter
(@hatter) reported
@Juggzy @virginmedia It's not helpful, you're right. But neither is asking them to fix something then complaining when they ask a question to try to help diagnose what to fix
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jchhcj
(@jchhcj47) reported
@virginmedia I have. Status is ok but my wi-fi is down. Icon on hub is flashing green intermittently
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Di Milne
(@MilneDi) reported
@virginmedia It’s come back on. It’s just that the message on your service status line sounds like it’s planned. Just saying we are working to make your service better. Not that we are working to fix an issue. So it sounded like it was planned.
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Tommy Fidler
(@tfid23) reported
@virginmedia Yes. I never knew I had a final bill to pay, so they will be sending this. I don’t know what the £10.97 will be for though. I paid by direct debit and informed I did not want to renew my contract well before it expired and it was turned off on the last day of my contract.
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Tooting1977
(@tooting1977) reported
@virginmedia Please don't sponsor Team GB! Your awful service may rub off on our national team! Crap communication, slow service, inability to solve problems etc..... Get your disgusting logo off Team GB!!!