Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Skelmersdale, Preston, Bolton, St Helens, Chorley, Prescot, Wigan, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Liverpool |
Internet | |
| Skelmersdale |
Total Blackout | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Skelmersdale |
TV |
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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Scents & Trendz
(@Matt1740) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
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Neal Fletcher
(@NealJFletcher) reported
from
Liverpool, England
@virginmedia Nope, no outages. It’s been the same for days now. As I say, it seems a common issue with your customers and has been for well over a year
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia
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Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lynden Blades
(@sax_lessons) reported
@virginmedia Still no continuous service today, my wife and I teach over weekend on zoom and it makes our working lives a misery with constant interruptions. My son can’t do his school lessons today. I phoned Virgin today, the rep said to wait another 24, perhaps 36 hours. This is not OK!
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𝓴𝓻𝓸𝓷𝓪𝓼
(@kronasyious) reported
@virginmedia Ermmm the other day I was having real bad connection issues but it hasn’t been too bad the past day so ye nothing bad yesterday or today so far
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Kishan Jentilla
(@kkumar_vala) reported
@virginmedia Still bad, the upload speed has went from 73.6 from 106.
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Garry Voss
(@gwfvrowell) reported
@virginmedia What would help would be to provide me with a service I am paying for and to stop passing the buck all the time, all I ever get from you guys is passed from pillar to post without anyone accepting responsibility
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Tara Osher
(@TaraOsher) reported
@virginmedia absolute terrible customer service. Was speaking to someone and she cut me off. No attempt to call me back and you have my numbers!! Now holding for ages again to speak to someone. My plan has gone up(again)! Not happy
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Lindsey Thomas
(@Lindsey56736506) reported
@virginmedia I just want to be able to speak to someone about cancelling or changing my services. It is unreasonable that I have had several conversations, each time holding for over an hour and no-one can offer me a solution that doesn’t involve me calling you.
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Dominik Lemanski
(@DominikLemanski) reported
@virginmedia To follow up I called the 0345 number. The recorded message says you might take an hour to answer due to Covid. In 2015 I was paying £40 for broadband. Today it is £52.47 for the same service no quicker. Why the 24% increase? Can you reduce the monthly charge please?
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RDX
(@DhandhaniaRahul) reported
@virginmedia We have already lodged a complaint against the employee (Gemma Prentice) and the unfair charges/ cancellation we faced. The reference number is C-0103211798. The customer name is Akriti Dhandhania.
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Jez Power
(@jez_power) reported
@virginmedia No- I was told it was sent 19 Feb but never received. I am concerned there are issues with the account details.
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James
(@jamestweets93) reported
@virginmedia The problem lies deeper. If I’m required to manually reboot numerous times (which changes very little) then it suggests that your products and services aren’t competent enough from the start? Clearly capable of providing a seamless service, which is the frustrating thing