Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Southport, Liverpool, St Helens, Skelmersdale, Bolton, Preston, Wigan, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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rafik
(@RB10__) reported
from
Bolton, England
Absolute stinker of a service @virginmedia provides
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
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𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴
(@JamesMUFCOhMy) reported
from
St Helens, England
Whys virgin media being so bad today
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David
(@dave6018) reported
from
Penwortham, England
Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
@virginmedia service down again, and your status check also down. Pitiful.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
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afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
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Hannah🌹
(@ShitofHan) reported
from
Liverpool, England
Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!
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Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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Chris Morris
(@dredzombie) reported
from
Newton-le-Willows, England
@virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
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Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
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Ann Edwards
(@annedwardsrl13) reported
from
Bryn, England
@virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!
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GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
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Jess Hanson
(@JessHansonx) reported
from
Wigan, England
@virginmedia lots of problems with our virgin! How can I speak to somebody!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LauraFBrown
(@LauraFBrown80) reported
@LutzSchueler @virginmedia @BBCWatchdog Dear Lutz, Can you confirm your number or email as I wish to complain about the lack of service today. 61 mins on hold for a manager to be cut off and then cut off again when I called back
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Marty Funkhouser
(@Funkhouser67) reported
@virginmedia ..couldn't explain what this was for before cutting me off. I didn't raise my voice or use any abusive language so it seems like it was a difficult query to resolve and they didn't want to deal with it. I asked twice for a complaint to be raised. This wasn't done 3/
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Huw Carpenter
(@huwcarpenter) reported
@virginmedia Hi, the problem is exactly the same today, just really patchy internet. What's the next step?
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LauraFBrown
(@LauraFBrown80) reported
My problem is unresolved @LutzSchueler @virginmedia @BBCWatchdog and now you disconnected my broadband for no reason , can you please Mr Schueler request someone call me back as no one will help me from your customer services
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LauraFBrown
(@LauraFBrown80) reported
So after 61 minutes the advisor says I can’t transfer we have a problem I will call you back immediately, guess what no call back @virginmedia @BBCWatchdog
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Marty Funkhouser
(@Funkhouser67) reported
@virginmedia We called on 06/03/22 to give the 30 days notice to cancel the broadband and phone and was told that the service would end on 05/04/22 and that the next bill would be in credit as the direct debit taken on 08/03/22 was for service up to 07/04/22. Then 1/
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Average
(@iaindbrown) reported
@virginmedia It didn't I was sent the security link I explained it was not working - it got re-sent and again didnt work and I gave up. I will re-try today but I find your whole system shambolic at best and cynically designed to stop people exercising their right to leave at worst.
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Marty Funkhouser
(@Funkhouser67) reported
@virginmedia ..my father received a bill for £70 for the period covering 08/04/22 to 07/04/22. It doesn't appea that the cancellation has been processed properly and nobody in billing or retentions would take responsobility to fix this. They then mentioned another bill for £34.53 but 2/
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Debajyoti Nandi
(@deehzee) reported
I have worst experience with @virginmedia broadband in London. Once or twice service disruption EVERY month while WFH. There is no phone number to call or cancel. #NeverAgain #WorstBroadbandService
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TraceyW
(@TraceyWilko) reported
@virginmedia Apparently it was an ongoing external fault issue - but the fact remains that this was an appointment made for an engineer to visit my property and I was not informed it was cancelled