Virgin Media Outage Report in Wrightington, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Southport, Preston, Liverpool, Leyland, Wigan, St Helens, Bolton, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
-
Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
-
Kathy Louise
(@KathyyyLouiseee) reported
from
Liverpool, England
@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
-
Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
-
Aliya shystha Ghani
(@aliyashystghani) reported
from
Preston, England
@virginmedia literally the worst thing ever
-
Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia worst broadband experience so far. Been trying for 6 hours to get help from virgin media about my new broadband router and I havent got ANYWHERE. Please help me virgin, I have uni dissertation to do and NO INTERNET THANKS TO UR REPRESENTATIVES
-
Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
-
Keenan Jay
(@isleethere) reported
from
Preston, England
@virginmedia your isolator cable for my new router will ot plug into my wall outlet. Please help me. Dissertation due.
-
colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
-
Renzair
(@renzair) reported
from
St Helens, England
@virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.
-
Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected
-
Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
-
Jim Ewart
(@ewart71) reported
from
Leyland, England
@virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing
-
trevor jones
(@trev0rj0nes) reported
from
Southport, England
@virginmedia still no contact. Help me out here will you
-
Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
-
Tweety Pie 🐥
(@HelenLloyd66) reported
from
Chorley, England
@virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service
-
Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
-
Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems
-
Stew 🏃♂️🐐
(@StewRuns) reported
from
Wigan, England
Dear @virginmedia the wifi out of your router is ****!
-
Alison Boardman
(@aboardy) reported
from
Walton le Dale, England
@virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Luke Roberts
(@LukeRoberts17) reported
@virginmedia Poor service, wifi constantly cutting out from all devices but yet you say there’s not issue. Would love to cancel out contract but stuck in it until January. I can guarantee you now I will not be renewing
-
Simon Brew
(@simonbrew) reported
@virginmedia @iabrew Already done all of that. There is an elderly, vulnerable woman, living alone, without a working phone service. This is urgent. When will it be fixed, or can someone go to her? Postcode is OL10.
-
Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
-
Geeky Gamer 🎮
(@RyanLes56380876) reported
@virginmedia when I have to phone up and pay my bills and you demand more money, there has been so many issues with my account and when my account is done. I will look into going with an another provider
-
Robbie Massey
(@ROBBIEBCFC1875_) reported
@virginmedia Your broadband is down once again 3 times in 2 days now
-
Claire Gregory
(@gregersc15) reported
Interesting call with @virginmedia today where the customer service advisor told me if I was so clever perhaps I should get a job with @virginmedia 😳
-
Dan Jackson
(@danj2k) reported
Hello @vmbusinesshelp sorry to bother you again but the #Voom500 upgrade our landlord ordered 2 months ago has still not been processed, and the #VirginMedia #Business account manager is not responding to emails at the moment, any chance you can help?
-
Toxic_plasm
(@ToxicPlasm) reported
@virginmedia Could I have help calculating how much it would be to terminate my contract early? Thanks
-
Phil Brockbank
(@PhilipBrockbank) reported
@virginmedia How about you sort your **** out so that someone does actually know what they're talking about, doesn't lie and can actually help?
-
Brendon Emberson
(@Not_For_SaleZz) reported
@virginmedia Been having an issue with upwards of 40% packet loss on my broadband. Moved the hub, restarted it, refreshed connections, updated devices. Can you guys figure out whats wrong?