Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Preston, Bolton, St Helens, Chorley, Prescot, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Liverpool |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are useless fixing an area so they break your broadband then get you to do lots of useless tests that show the same thing then ask for a reset that will not fix anything
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I need to make a complaint and submit my bill for time wasted with tests that show me what I already know….it’s faulty and has been on and off for a long time and each fix doesn’t fix it
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I already spent ages on the phone on Friday when I needed internet but you were doing essential works. I study, work and have a young daughter I don’t have time for long phone calls for a service that should work.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia just found out as I’m an oomph customer on volt I should get broadband of 350 but getting 53 jitter is beyond a joke too. What happened?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking
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gary eaves
(@garye1969) reported
from
Bryn, England
@mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠
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🦥 I o n a 🌻
(@ylilxanoi) reported
from
Wigan, England
Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia offer volt speeds of 350 paying for 200 getting 60ish it’s ridiculous I’ve spent hours sending them proof when jitter high they think resetting it all and spending more hours getting everything back up will work and I don’t it’s only been this bad this time since
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Every time it fails I have never been asked to do a reset. The last time they checked their system and sent an engineer who put attenuation on it as the jitter was high and the system showed a fault their end
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I don’t want to talk to an Indian call centre going off a script I want a reasonable human who doesn’t work from a script and can help me
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia He swapped out the router said that solved a bit of the issue but speeds still not as expected then said he would have to book a longer appointment to figure out the issue so he went. Waiting for another appointment
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia can you remind me the link for customer complaints please. Engineer lied, lost working time now still not right and I refuse to keep paying when I’m not getting a steady working internet let alone at the volt speeds as advertised
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wulf Pozinski
(@PozinskiW) reported
ATTENTION !!! If you are in the UK and have a mobile contract with O2, did you know that since last year, they are no longer owned by Telefonica but Virgin Media? If you were not notified of this change, demand a PAC code and move to another network. It is unacceptable !
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sam ★
(@sambutswag) reported
@virginmedia hey besties been having some trouble with my wifi today, been continuously going off and on for the past 5 hours pls help
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Marc Allen
(@MarcAllen81) reported
Got an email off @virginmedia to say my bill was increasing due to rising costs... Fair enough, but by how much... 23%... TWENTY THREE PERCENT!!!! Queried with customer services and nothing they can do. SCANDALOUS!
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous
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Vicky Mather
(@vjmather) reported
@virginmedia incompetence strikes again!! Tv box has all lights on the front flashing, when this has happened before it’s a broken hard drive, can’t send a new box have to send a technician, next appointment Monday!! What a joke!!
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Vicky Mather
(@vjmather) reported
@virginmedia Not my experience I am sad to say. Looks like one of my boxes is down till at least Monday!
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denis james
(@denisja14605330) reported
@virginmedia since you have increased my package from £124 to £150 I have decided to go elsewhere and I have been inundated with phone calls, text and What’s App messages to change my mind. You have misjudged my loyalty and I have replaced my service costing 50% less.
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Andy Tunstall
(@tunnotron3000) reported
@virginmedia This evening after 5pm. I'm aware they finish in less than an hour. This whole situation has been adding unnecessary stress to my personal circumstances that are already extremely difficult. When I hadn't received a call at 7pm, I decided to call as I need a resolution tonight.
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Carl Lewis
(@carl_lewis_91) reported
@virginmedia Yet you'll publish record profits again this year no doubt.. stop reading from your little sheet of answers. The service is crap, the WiFi signal is crap and you never do anything to help.. only time you're heard is when the prices go north.
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Josh Ryder
(@JRyderGaming) reported
@virginmedia Hi BG, no issues on other systems but experiencing frame drops, irregular bitrate throughout the mornings. Apparently there is no outages but when I ring up there is an outage in my area which is a complex issue.