Virgin Media Outage Report in Wrightington, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, St Helens, Southport, Skelmersdale, Bolton, Preston, Wigan, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
Phone | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| St Helens |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
-
Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
-
Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
-
Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
-
Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
-
Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
-
Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
-
Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
-
Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
-
Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
-
Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
-
Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
-
Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
-
Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
-
SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
-
Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
-
Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
-
Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
-
Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
-
Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kitch the Teacher
(@JKitch90) reported
@virginmedia I am moving house. Followed all of the steps on phone and online. I had no response at all (8 hours) online and I was disconnected 4 times when phoning after waiting for over an hour on each occasion. I want someone to contact me, today or I will just cancel my payments on moving
-
The Looney Toon
(@The_Looney_Toon) reported
Nobody go anywhere near @virginmedia . Awful company. Contract expired so called to give them 30 days notice in November. Still not cancelled despite 6 calls. Still taking money. Don’t issue credits when they say they will. Stay well well clear. Go to BT or Sky. Abysmal service
-
Demetri Serepisos
(@DemetriS18) reported
@virginmedia no Internet connection in London (W3) since 5:30pm yesterday! Can find a decent update from you about this issue, can you please let us know whats going on?!?!
-
Rob Nash
(@RobNash83) reported
@virginmedia Ridiculous. It's not that you can't. Of course you can. An email to the right team would get that done. It's that it's your policy not to. I believe VM purposely make it difficult to complain. Terrible attitude towards your customers
-
Martin Sadofski
(@martinsadofski) reported
@virginmedia why is the link to your complaints page broken? blank page only. why do you not answer the phone after an hour? Why have I complained 3 times in two weeks and heard nothing? why is my broadband signal so intermittent? I am off to BT.
-
Tom Jenkinson
(@tom__jenkinson) reported
@virginmedia I'm only getting 3mbps upstairs when I'm getting 450mbps downstairs.. Any help?
-
Erin Mary Smith
(@erinmarysmith) reported
@virginmedia Constant intermittent internet. I’ve tried to call to be told you’re busy and call back later? How am I meant to fix this as it seems to be a nationwide issue
-
Alex Critchell
(@alex_critchell) reported
@virginmedia That's fine... I've escalated my complaint to the ombudsman in the hope they can address it. I raised it on 2nd January and you haven't even replied to that. No doubt, you don't have access to the complaints system either
-
Emma Taylor
(@EmmaTay87480187) reported
@virginmedia I was with sky for 20 plus yrs...went with #virginmedia as good intro price, then after 12 mths cost rocketed to same as sky. Considering of returning back to sky especially after this bad experience
-
MattB
(@MattBeex) reported
@virginmedia Cont. On top of your contract. Your website states £8 per day that I am without a service Thanks