Virgin Media Outage Report in Wrightington, Lancashire, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Preston, Blackburn, Bolton, Wigan, Billinge Chapel End, Skelmersdale, Chorley, Prescot, Southport, and Leyland.

City	Problem Type	Report Time
St Helens	Wi-fi	3 hours ago
Preston	Internet	21 hours ago
Blackburn	Wi-fi	21 hours ago
Bolton	Internet	1 day ago
Blackburn	Wi-fi	1 day ago
Blackburn	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Karen Jacqueline (@KazF2010) reported 2 minutes ago from Westhoughton, England

  @virginmedia Instead of providing all these "upgrades" to the service how about just providing a SERVICE that we pay for 🤬

• 
  Jen (@typicalgrill) reported 18 minutes ago from Preston, England

  @EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃

• 
  NicoleMichelleBaker (@Nicole_Baker) reported 22 minutes ago from Whittle-le-Woods, England

  @virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.

• 
  Emily (@EmilyMc767) reported 25 minutes ago from Blackburn, England

  @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

• 
  Nath (@nathanrigby__96) reported 27 minutes ago from Tyldesley, England

  @virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help

• 
  Dan Ashurst (@danashurst) reported 32 minutes ago from Wigan, England

  @virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.

• 
  Bronwyn Every (@bronwynevery) reported 36 minutes ago from Wigan, England

  Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia

• 
  Dizz Sukha (@DizzSukha) reported 37 minutes ago from Bolton, England

  @virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!

• 
  Victoria Smith (@vickymanutd7) reported 38 minutes ago from St Helens, England

  @virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either

• 
  Ali Gudgeon ✍🏻️ (@Libra_Comms) reported 38 minutes ago from Preston, England

  Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬

• 
  Tina Lawrenson (@TinaLawrenson) reported 42 minutes ago from Chorley, England

  @virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing

• 
  Dan Ashurst (@danashurst) reported 45 minutes ago from Wigan, England

  @Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!

• 
  Nick (@HeywoodNick) reported 46 minutes ago from Preston, England

  @virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...

• 
  Craig Cooke (@storm_imaging) reported 47 minutes ago from Bolton, England

  Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩

• 
  Keith Birchall (@k_birc) reported 47 minutes ago from Wigan, England

  Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.

• 
  𝕾𝖙𝖊 (@ResidentStevil7) reported 47 minutes ago from Hindley, England

  @virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!

• 
  Tina Lawrenson (@TinaLawrenson) reported 52 minutes ago from Chorley, England

  @virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours

• 
  Danielle Hickey (@McGovernDanDan) reported 53 minutes ago from Penwortham, England

  @virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡

• 
  Victoria Smith (@vickymanutd7) reported 54 minutes ago from St Helens, England

  Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation

• 
  Karen Jacqueline (@KazF2010) reported 56 minutes ago from Westhoughton, England

  @Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katherine Wade (@kaitee73) reported 6 minutes ago

  @virginmedia @MeganJuliaaa_ Everyone is having issues!

• 
  99Red-Baboons-Go-Sigh #WAF (@Richard66629722) reported 9 minutes ago

  @BorisJohnson @virginmedia @O2 You change the law that enables them to charge and not congratulate them for sticking with how things were. Have you any idea how stupid that is?

• 
  Olive (@mbonbs) reported 10 minutes ago

  @virginmedia I am now being told by a live chat agent that the device is not even in stock and I had to reach out to find this out. How can you promise delivery for a device you don't even have in stock? Appauling customer service

• 
  Chirs Rawley (@RawleyChirs) reported 11 minutes ago

  @virginmedia No, nothing resolved. As predicted. I'm still in an online queue but no-one will respond. Farce. I don't have the words to describe how bad @virginmedia is.

• 
  Yvonne Elliott (@yelliott6) reported 12 minutes ago

  @virginmedia Yes I have and have been told the TV and Internet is down till about 7.45pm today. Then they text me a link which doesn't work. Just real poor customer service to be honest.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Vandervecken🇬🇧🇺🇸🇨🇦🇦🇺🇮🇱 (@Avalon262) reported 13 minutes ago

  @BorisJohnson @virginmedia @O2 Tesco mobile also have kept no roaming charges , though they run on O2 network so no real surprises 👍🏻

• 
  Andrew Flynn (@andrewlflynn) reported 14 minutes ago

  @virginmedia Tried with Safari, Chrome and Firefox, all have the same issue even after Cookies are cleared.

• 
  ThePoliticalSpectre (@ThePolSpecLGBTQ) reported 14 minutes ago

  @NadineDorries @virginmedia @O2 Always someone else fault isn’t it Nadders, never just that you and the rest of your pathetic bunch are incompetent

• 
  StephanieCC (@StephanieCC11) reported 17 minutes ago

  @virginmedia could you please add a link to your website that tells customers how to get in touch regarding a deceased customer? No facility to search. No obvious option to phone or email? Its not very helpful. Would appreciate contact details please.

• 
  David Rose (@rosedavidrose10) reported 24 minutes ago

  @NadineDorries @virginmedia @O2 Utter nonsense, you either know it and you’re lying or you don’t, in which case you’re an idiot