Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Wigan, St Helens, Preston, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Wi-fi | 26 minutes ago |
|
Blackburn
|
Internet | 8 hours ago |
|
Blackburn
|
Internet | 8 hours ago |
|
Prescot
|
Internet | 11 hours ago |
|
Wigan
|
Internet | 12 hours ago |
|
St Helens
|
Wi-fi | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!
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Neil Connolly (@neilc5017) reported from St Helens, England@virginmedia how much notice do we have to give to cancel our subscription ?
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?
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Michelle Oldroyd (@shell634) reported from St Helens, EnglandHere we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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Steve Thompson (@stevelthompsom) reported from Preston, England@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Susan Rigby (@terrificsue) reported from Wigan, England@terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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clare wilson (@nookandwillow) reported from Prescot, England@ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm
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clare wilson (@nookandwillow) reported from Prescot, England@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lizwm (@lizwm) reported@virginmedia Either way I was unable to find out if there was an issue and missed an urgent email. I could of had it sent to a different email if I had known but you love to charge a lot but give no customer service.
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JD (@jackoherts) reported@virginmedia Our HUB 3.O shows constant red - despite numerous re-boots and different positions around the house. Internet went down completely two days in the last two weeks. We want a new hub. Four users in the house, two working from home - you people need to up your game!
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virgin media Whistle blower (@VMWhistleBlower) reported@JohnnyDude1983 @virginmedia Just explain if you have no response from your FIRST complaint at the 8 week point and your issue has not been resolved you will request a deadlock letter, and regardless if u get one or not you will be escalating to CISAS (not ofcom) cisas are the regulators of virgin.
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virgin media Whistle blower (@VMWhistleBlower) reported@JohnnyDude1983 @virginmedia Can't say it's one I ever came accross. So u ruled out equip issue. Honestly.... I can't see it getting resolved. If i was in your position I would be leaving them as soon as I can (if of course u can get a different provider) are u tied in a contract? How longs left?
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Hubster (@Hubster999) reported@virginmedia Still no phone service
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Jonathan (@Jonnyclfc) reported@virginmedia Hi my Virgin box isn’t coming on, the power light on the box is just flashing white, red, then going off. Can you help?
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ASalt (@AmSalt12) reported@virginmedia Past experience of talking to a customer service representative.
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ASalt (@AmSalt12) reported@TonyMaudsley1 @virginmedia Worst for customer service ever!!!!
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Frank TRFC Cameron. (@JimGrad82285564) reported@virginmedia It was off all last night. 9 hours. Came on this morning for 1 hour. Off again. Fix time 18.40. I work from home and have racked up a fortune in data addons for mobile.
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ColmAtown (@atown_colm) reported@virginmedia Tried several times. Still same problem.