Virgin Media outages and service status in Wrightington, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Wrightington, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 6, 3:45 PM GMT+1.
- Internet (64%)
- Wi-fi (21%)
- Total Blackout (8%)
- TV (4%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, St Helens, Wigan, Chorley, Prescot, Preston, Southport, Leyland, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton
|
Internet | 8 hours ago |
|
Blackburn
|
Internet | 12 hours ago |
|
Blackburn
|
Wi-fi | 16 hours ago |
|
Blackburn
|
Internet | 21 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Richard Foster (@fos100) reported from New Longton, EnglandSince I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
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Christopher Fox (@ChrisFoxRacing) reported from Bolton, England@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandYou say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia
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patricia foy (@PattipooFoy) reported from Blackburn, England@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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Chris (@houghtonc79) reported from Preston, England@virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service 😡
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Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
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Glyn Peach (@Glynpeach) reported from Wigan, England@virginmedia worst customer support service I’ve ever experienced
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Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England@virginmedia If my bill went down with my speed, I wouldn't mind.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Richard Foster (@fos100) reported from New Longton, England@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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BeanBolt (@BeanBolt) reported from Southport, EnglandTenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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DM 🦌 (@DaveMbootlebuck) reported from Litherland, England@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
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BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England@virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate and her girls (@kateandhergirls) reported@virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄
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Jon H (@JonHar1985) reported@virginmedia why the hell has my Internet been intermittent for over a week and after today was supposed to be the “fix” date, it’s now updated to say next week? Literally can’t work due it dropping out. Imagine there’s no compensation for you turning to **** though, hey?
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TubzNetz (@TubzNetz) reported@virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?
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Ravi Pal (@ravipal1214) reportedI gave you my proposed resolution three times, two working pods shipped together, pre activated and 50% off until both function as am losing productivity and your service isn’t useful for my work. @virginmedia since I have been asked to cancel- I don’t think that proposal matters anymore.
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GW 🔰🏴 (@GW_Mktg) reported@Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!
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carley 🖤🧷🩸 (@luvsomebodyelse) reportedvirgin media are actually the WORST my landlord is selling the property and i have to now move into a house share which already has wifi so trying to cancel my broadband and they are charging a £335 cancellation fee greedy *****. i’m going to have 0 money
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Amrit Phull (@Amrit_Phull) reported@virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!
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🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported@306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.
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Jon Pitts (@briavelsjon) reported@SmithyWFC85 @bigsul72 I have access to HBO via my Virgin Media subscription, but don't want to view via an app - that's kinda my point. Sky Sports red button is truly excellent, TNT's isn't bad but is sat unused.
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???