Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Southport, Liverpool, Skelmersdale, Preston, Wigan, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| St Helens |
Wi-fi | |
| Bolton |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Southport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
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Aaron
(@Logical1966) reported
from
Preston, England
@virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
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Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kamil Hussain
(@thekamilhussain) reported
@virginmedia hi, I have sent my cancellation notice by post to your customer service address by recorded delivery and have notification that it has been received. Can you let me know whether to expect an email or letter acknowledging the cancellation?
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Simone Kaptur
(@KapturSimone) reported
@virginmedia Thanks. Yes, with update text just after 6pm. Surely an informative, direct message advising impacted customers of your current service faults, outage as they happen, w/out one trying to figure it out, then having to request info is possible? Kinda important, don’t ya think!?
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emz37
(@emma19802010) reported
@virginmedia I've already sent a complaint email and I'm currently sat waiting on the phone again as I still have no broadband and the promised engineer never showed up yesterday! I'm absolutely disgusted at the way this has been handled and the way I have been treated!
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Comrac
(@comrac) reported
@virginmedia Delaying wifi instillation twice is not very impressive service. Struggling to work from home.
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Paul ☕️🌻🌍🌱🌈🌨☀️🇪🇺
(@Towherenow) reported
@virginmedia I've cancelled the direct debit, it's not my fault you have inadequate staff to provide acceptable levels of service. I see @Hudson31Dave is having the same problems, and I saw a link to 71 people unable to contact you yesterday... #virginmedia is failing it's customers!
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Rachel Shafto
(@RachShafto) reported
@virginmedia just had a call from someone claiming to be from you guys and asking if I'm the main user of my network. Didn't sound legit to be honest...
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Gemma
(@gemma4020) reported
@virginmedia Hi, yes I've tried to reboot and there are no known area issues. I've had the TiVo box since 2016
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💀Jonny Boy💀
(@JonnyGee18) reported
@virginmedia Complaint made re poor service early Nov. Letter now received as acknowledgment. Letter tells me to contact mobile number to discuss further - contact made 6pm last night promising me of contact within 4 hours - still nothing! Customer service complain getting worse!
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Julie Ann Jones
(@Baby_Milgate) reported
@virginmedia What about the message I just got asking for my details? Yes - it’s active. It’s just not functional with poor service and not being able to speak to anyone in faults is ridiculous. Why do you think we have all this time to waste trying to get it resolved? It’s disrespectful.
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• G R A C I E •
(@gracieface83) reported
Absolutely disgusting customer service from @virginmedia... so disappointed. Putting your customers out of pocket at any time is bad but when the country and lots of people are on their knees is disgusting.