Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 02/24/2026 21:15

February 24: Problems at Virgin Media

Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Liverpool, Leyland, Wigan, St Helens, Bolton, Southport, Skelmersdale and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomPreston Wi-fi
United KingdomBlackburn Total Blackout
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • R_to_the_D The Mad Hatter (@R_to_the_D) reported from Hindley, England

    @virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia are useless fixing an area so they break your broadband then get you to do lots of useless tests that show the same thing then ask for a reset that will not fix anything

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I need to make a complaint and submit my bill for time wasted with tests that show me what I already know….it’s faulty and has been on and off for a long time and each fix doesn’t fix it

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @Lizzim18 @virginmedia Poor service. It's annoying isn't it?

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I already spent ages on the phone on Friday when I needed internet but you were doing essential works. I study, work and have a young daughter I don’t have time for long phone calls for a service that should work.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia offer volt speeds of 350 paying for 200 getting 60ish it’s ridiculous I’ve spent hours sending them proof when jitter high they think resetting it all and spending more hours getting everything back up will work and I don’t it’s only been this bad this time since

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Every time it fails I have never been asked to do a reset. The last time they checked their system and sent an engineer who put attenuation on it as the jitter was high and the system showed a fault their end

  • ylilxanoi 🦥 I o n a 🌻 (@ylilxanoi) reported from Wigan, England

    Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now

  • garye1969 gary eaves (@garye1969) reported from Bryn, England

    @mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia One tv is now working. The other 2 still saying No Signal. I haven't touched sets since engineer was here on Monday. Just used remote controls which I find inefficient.

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia just found out as I’m an oomph customer on volt I should get broadband of 350 but getting 53 jitter is beyond a joke too. What happened?

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • colinrobbie Colin Robbie (@colinrobbie) reported

    @virginmedia why does my internet cut out every day? I'd rather have reliable internet than fast internet. Seems that the 2.4ghz connection drops first, then everything off

  • boomtastic1988 Jac (@boomtastic1988) reported

    @virginmedia you are the worst company EVER high level complaints told me no extra charges, new bill arrives and boom extra charges, customer service is like hitting your head of a brick wall, I want compensation for all the stress your company has given me over your crap service

  • RoxieDiva Roxie D'Iva (@RoxieDiva) reported

    @virginmedia Hey - I get it is bank holiday for you guys - but for those of us relying on internet to support vulnerable people it isnt - trying to get a payment amount for a month now to avoid threat to lose my internet and it doesnt help when you close off a complaint without addressing it

  • lcwatt07 lesley watt (@lcwatt07) reported

    @virginmedia Nearly 2 days on app and website still not working.

  • RoxieDiva Roxie D'Iva (@RoxieDiva) reported

    @PoweredByPepsi @virginmedia I'm not sure - they have now shut down 2 subsequent complaints and insisting I pay to phone which I cant afford with the amount of time they take to answer. Im going to keep raising complaints weekly and keeping evidence for the regulator or whoever is interested.

  • wacka83 Peter Edgar (@wacka83) reported

    What ******** is going on with @virginmedia internet tonight? Been on and off all night. Absolute piss take

  • CRIBBSFNBR cribbs (@CRIBBSFNBR) reported

    @huhhzy My Wi-Fi is so bad sort it out @virginmedia

  • JuneBee6 JuneBee (@JuneBee6) reported

    @virginmedia what is going on in London NW3 area??? This sucks, no internet half the time!!

  • Lukec7_ Luke Cockburn (@Lukec7_) reported

    @virginmedia that’s the final straw. I will be moving network providers as soon as I can. I have tried the link that you sent me to see if that would help out but no help at all. Wi-fi booster has crashed twice in the past 3 hours and is beyond a joke now.

  • CameronLepper Cameron Lepper☁️🚀 (@CameronLepper) reported

    @virginmedia Hi - nobody turned up yesterday at all, no. When I phone your customer services, they have indicated that someone will now come 8-12 this morning instead. So I’m up and waiting again, in hope that this is not the fourth disingenuous statement Virgin have made in less than a week.