Virgin Media outages and service status in Wrightington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wrightington, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 9, 2:58 PM GMT+1.
- Internet (55%)
- Wi-fi (22%)
- TV (11%)
- Total Blackout (9%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Wigan, St Helens, Preston, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 6 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Total Blackout | 3 days ago |
|
Blackburn
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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GreenWasBlue (@GreenwasBlue) reported from Bolton, England@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Richard Foster (@fos100) reported from New Longton, EnglandSince I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is
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owen southworth (@obpls1995) reported from Wigan, England@virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.
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Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I never have any issues when it comes to my laptop, though. Just my PS5
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandYou say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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David Jones (@davidbirkdale) reported from Southport, EnglandVery poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!
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Adz can't sing (@Adzcantsing) reported from Penwortham, England@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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Ian Forrest (@IanForrest10) reported from Blackburn, England@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England@virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.
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Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Steve Pouncey (@Steveo67) reported from Upholland, Englandany one got any links for the game @virginmedia is crap for whatching @SkySports
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Mrs Smith (@SmithysMaud) reported from St Helens, EnglandDay 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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I_AM_SG (@Mrs_SGee) reported@virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2
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Melvyn May (@melvmay) reported@virginmedia Without broadband for 4 days. Repeated calls to “support” result in nonsense on why, such as “needing to replace copper cables with fibre!” (I’ve been FTTP for 2 years). Got a text message that I will have a visit today. Now 7:30 pm and nothing. £90/month.
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BRIAN HEALY (@XBRIAN501) reported@ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves
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rick_x (@rick_x) reported@virginmedia Those are not convenient, why not fix your broken web form?
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tim.. (@timmorr17294439) reported@GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..
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Rep74NL (@JohnnyRep74) reported@virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now
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Jeremy Burrows (@JezDons) reported@Gatty63 @SkySportsRL @SkySports Sky pay £21.5m per year which is peanuts, down from £40m in 2021. Why RL is on its arse. In contrast Sky pay £1.3 billion for Premier League & £179m for EFL. I’m on Virgin Media so can watch on the red button but the casual viewer would never know #RugbyLeague
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HTL83 (@HTL832) reported@virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated
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Simon Brennan (@Simon909) reported@virginmedia Another weekend and another broadband outage in Fareham, do believe this is the fourth in succession in my area. Please sort it out as it’s becoming too predictable. Funny thing is you want me to renew my package at £80.00 per mth, not worth it and looking elsewhere
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Martin law (@tw1tterlawsey) reported@virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this