Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Blackburn, Southport, Skelmersdale, Liverpool, Bolton, Preston, Wigan, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
TV | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Southport |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐
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Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia so slow today ookla says nope can’t even run a test!
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Holmes
(@Sherl06303) reported
@virginmedia Your representatives appear to just lie to terminate the transaction and the customer just has to start again (and again, and again, and again, and again, and again, and again, and again, and again, and again, and again, and again, and again, and again, and again, and again….)
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Mohammed Abdul Kalam
(@Mr_kalam) reported
@virginmedia ‘We are sorry that your are having intermittent phone, broadband Tv issues in the RM11 area. Our engineers are working to fix this but as this is a complex issue it is taking longer than expected’ This has been the message for a number of weeks now!
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jane baker
(@janebaker18) reported
@virginmedia I did that earlier and it worked for a while. The service dropped completely again about 1 hour later which is really frustrating when working from home. It is working again now but I don’t know how long this will last
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Stuart Evans
(@StuartE93396704) reported
@virginmedia You are saying that, dangle a carrot to get people in and then neglect them afterwards. No aftercare and no incentives for existing customers. This is poor from yourselves that you would rather let people leave and then sign up again for less than just allow a price match
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Alejandro 🇪🇸
(@alexalderthay) reported
@virginmedia I can't get through on the phone and the Chat function keeps cutting me off.. Great help so far 🤷
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Kesavan Veerasingam
(@kesavan260380) reported
@virginmedia Complaint made on 11th Aug 22 due to schedule installation didn’t happened. I have to cancel my service after 12 years with @virginmedia. followed up 12th Aug 22 still no response. Called again on 23rd Aug 22 customer adviser informed me no complaints recorded 🙄🙄
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Jamie Doman
(@DomanJD) reported
@virginmedia absolute terrible customer service trying to end my contract on its expiry date only to be billed for an extra month due to your hidden 30 day notice clause . Pay the bill for an extra month I don’t need and now received another £147 bill for the next month 🤬🤬🤬
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Scott Osborne
(@DrScottOsborne) reported
@virginmedia We've been trying to end our contract since 29/06 but it's not possible via your website, email not an option and calling hasn't worked. We've had no option but to cancel the direct debit but are still receiving bills + late fees. Can I speak to a person please?
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Mark
(@MarkHay47782617) reported
@virginmedia Now no after 3 hours of waiting for a call from management, they have all left for the day.u am now Inthe process of contacting Every disability forum, page that I know to make it very clear of the way @virginmedia treat disabled customers.
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H
(@howalsh) reported
@virginmedia your app saying my mobile service suspended and ring 789. When I ring 789, it says not in use and ring 789! No service all day, help.