Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Leyland, Liverpool, Bolton, Skelmersdale, Wigan, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| St Helens |
Internet | |
| Blackburn |
Wi-fi | |
| Leyland |
Internet | |
| Leyland |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
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Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
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Scents & Trendz
(@Matt1740) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SaoirseEire
(@SaoirseEire) reported
@virginmedia once again had my time wasted by customer retentions. Been waiting on a manager to contact regarding my complaint. #AVOIDvirgin#passthebuck
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Christine💙
(@jaluch) reported
@virginmedia I offered to answer any question as I am the account holder but he insisted on a password. I have been a customer for 20 years have 2 mobiles with you and pay £96 a month. I feel badly done to.
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Nanook🐶
(@bazer100) reported
@virginmedia Basically saying the network is down again and should be on later. I get and understand problems happen, just seems like whatever is causing the problem isn't getting properly fixed as in general my broadband normally fine year round. Thanks
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Isabel Black
(@IzzyB115) reported
@virginmedia I have emailed a complaint and have asked for someone to call us
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Sigal Borok
(@MsBorok) reported
@virginmedia That’s the whole point my discount expire when my contract ends on the 21st of August! I don’t get how you can increase the cost mid contract! and 28% rise which I can’t afford to pay and if I terminate my contract now will have to pay almost £90 fine! Your team couldn’t help 😡
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UKPREPPINGSHOP
(@uk_prepping) reported
@virginmedia another day another terrible service from virgin..
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Jenna Gleespen
(@JennaGleespen) reported
@virginmedia No you guys will not do all you can to fix it or I would have Internet which I haven’t for over a week! You won’t even cancel my contract! And now after waiting over a week I have to wait another for a tech! Honestly appalling service.
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Georgia
(@LaydeeGx) reported
@virginmedia trying to cancel a set up for my mother in law. one of your salesman got her to sign up even though she is already in a contract with BT. Weve already rang up to try and cancel this but your customer service team haven’t been helpful. Can someone help on here please
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jacks
(@murraymount1) reported
@GeneralDalgardo @virginmedia Funnily enough I have just called to cancel my subscription after accepting an offer that never materialised, after speaking to several people online, telephone and WhatsApp I’d had enough lies called to cancel and got ‘cut off’ 🙄
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Becca ♥
(@Rebecca46338538) reported
@virginmedia I live in the area of SE25 5BB and my virgin media is off. I’ve a symbol on my V6 box and the broadband hub is flashing green at me. I’ve checked the my virgin media status and it states that there is no known problem with the broadband only tv.