Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Southport, Leyland, Bolton, St Helens, Wigan, Skelmersdale, Darwen, Newton-le-Willows, Prescot, and Leigh.

City	Problem Type	Report Time
Preston	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	E-mail	3 days ago
Blackburn	Internet	4 days ago
Southport	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  John Kelly (@John_Kelly17) reported 2 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Tom Rushton (@tomrushton88) reported 2 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Anne McCormack (@1AnneMcCormack) reported 11 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Ian Forrest (@IanForrest10) reported 14 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 16 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  kevin.james (@pillbo01) reported 20 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Anne McCormack (@1AnneMcCormack) reported 23 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported 25 minutes ago from Bolton, England

  @virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke

• 
  owen southworth (@obpls1995) reported 32 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  strange little Flo (@FloButcher84) reported 35 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  Amy 🌼 (@geordiegal97) reported 39 minutes ago from Preston, England

  @virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!

• 
  Richard Foster (@fos100) reported 40 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Liz Tuite (@tuite_liz) reported 42 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 42 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Richard Foster (@fos100) reported 42 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 54 minutes ago from Wigan, England

  @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

• 
  Mrs Smith (@SmithysMaud) reported 57 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  dannyWAFClannon (@DannyLannon) reported 58 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Carol Rowles (@CallyRaven) reported 59 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 59 minutes ago from Wigan, England

  @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyn Prodger (she/her) (@Prodgey) reported 3 minutes ago

  @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

• 
  Chris Hannon (@ChrisHa42768937) reported 5 minutes ago

  @virginmedia I'll never use your company again...

• 
  inthezone (@inthezoneuk) reported 6 minutes ago

  If you’re with Virgin Media and have had issues, I would leave them if you have the option. A company that treats its customers like this, doesn’t deserve customers. This starts from the top of Virgin media. Will @richardbranson allow his brand to be trashed like this? Or does he not care anymore?

• 
   Gary Freemantle (@Gary_Freemantle) reported 8 minutes ago

  @virginmedia in light of @Ofcom ruling, will you now be refunding the 6 months you continued to take from my bank account by DD after I moved house and cancelled out of contract? Especially as even after a 4 hour call you were still transferring me to ‘someone who could help’

• 
  Tim (@Dangerous180) reported 10 minutes ago

  Tv box not working properly and now wi-fi is intermittent. For what I am paying you this is not good enough @virginmedia

• 
  Lyn Prodger (she/her) (@Prodgey) reported 15 minutes ago

  @virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 16 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  Addy (@iadnan9) reported 22 minutes ago

  @virginmedia @DisneyPlusUK Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  Graham Hill (@grahamhill1) reported 24 minutes ago

  @MartinSLewis Virgin Media were terrible to deal with when I had a contract with them, terrible customer service up until I quit - only then did I get to talk to someone in charge. I still quit and signed up to @sky

• 
  Aquanaut 2025 (@aquanauts2019) reported 27 minutes ago

  @virginmedia You are going down hill rapidly. Top management need replacing with someone who can sort your company out. I have put off spending an hour plus on the phone to sort out TV pixelation. Also fed up with being fobbed off with secondhand kit. I am out ASAP