Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Blackburn, Bolton, St Helens, Leyland, Skelmersdale, Wigan, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
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Chris Hall
(@Chris_Hall1312) reported
from
Liverpool, England
@virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson
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GRT 🪐
(@jurrjurrtbull) reported
from
Liverpool, England
@virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
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knitswithbeer🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
@DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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homer t bugga
(@buggadog) reported
from
St Helens, England
@virginmedia after 72hrs dealing with online customer services, all I’m gettin is pleasantries and no solutions. Intermittent broadband for weeks, can I start paying you intermittently?
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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Maria McCool Davis
(@MariaMcCool) reported
from
Liverpool, England
@virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia again my internet is down. Down yesterday down today down 2 days before that. Only fix is to pull the power and force a reboot your routers are rubbish
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Soutar
(@jbsoutar) reported
@virginmedia I asked for a moment to collect some information and the chat got closed down...
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Siriuo
(@Siriuo) reported
@virginmedia Hi, the complaint was raised on Sunday, had a call back on Monday, promised a call back 2 hours later from a senior manager and no call since.
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Gregory Pastabake 🇬🇧🏴
(@GPastabake) reported
@virginmedia @hazelletters I too am getting royally f**cked off with your “service”. I fail to see what checking the wired connections can achieve. Or are you suggesting that your hardware, that has no moving parts and remains stationary, is prone to failure?
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Chelsey.
(@cmoaktree) reported
@virginmedia No, I haven’t had service with you for 6months and I don’t live at that property anymore
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Sallyann LDee
(@LawsonSallyann) reported
@virginmedia @Ofcom please advise formal complaint process for Virgin. A REAL complaint service please. A UK address or a specific email address that will be handled in line with Ofcom recommendations. this is unacceptable. Still waiting for WhatsApp person to respond since 8am today.
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Cleveland Huntsman
(@TheHuntsmanhemo) reported
@virginmedia I've spent nearly 4 hours on the phone to different people in call centres worldwide with no luck. Funnily though when I get through to someone to say I'm leaving I get through to someone up the road who tells me the problem is my hub has packed in and someone wil come out !
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Richard Norris
(@MrRichardNorris) reported
the call waiting music at @virginmedia is grating. If you’re not already wound up by your internet going down, this’ll do the trick nicely.
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Sara May #standwithukraine 🇺🇦
(@saraminniemay) reported
@virginmedia my mobile service has disappeared and I can’t get help online as my details aren’t recognised. The web chat has been out of action for the last week and there are no stores anywhere near me. Can you help?
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Will Hughes
(@arjibarj) reported
@virginmedia Although you claim to have repaired the cause of service outages in Reading, it is still down. It comes on occasionally, then drops. This is the third day of broken internet. When are you actually going to put it right?
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Jonathan Trainor
(@mr_BlueJT22) reported
@virginmedia 360 home page has updated and I want to revert. I don't like it, I don't want it and I didn't ask nor give permission for it. You have literally ruined my experience, not improved it. How can you make such a drastic change without any consideration for the customer?