Virgin Media Outage Report in Wrightington, Lancashire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Wigan, Billinge Chapel End, Skelmersdale, Preston, St Helens, Chorley, Prescot, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Wi-fi | 39 minutes ago |
|
Blackburn
|
Wi-fi | 20 hours ago |
|
Blackburn
|
Wi-fi | 24 hours ago |
|
Blackburn
|
Wi-fi | 1 day ago |
|
Blackburn
|
Total Blackout | 1 day ago |
|
Blackburn
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
-
Shaun (@shaunbentley) reported from Atherton, England@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
-
Steven E Whittaker (@stephraim83) reported from Chorley, EnglandDear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
-
Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot
-
Nightsky Ceilings (@cadeharry) reported from Euxton, England@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
-
Sandra SmithMND (@sandras_smith) reported from St Helens, England@Danielle869 @virginmedia I agree. The service my 85 year old dad received was appalling. Moved to Sky, when @virginmedia asked how they could keep custom, our reply “ wouldn’t have if it was free”.
-
Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin
-
Andy (@AHeywood_84) reported from Golborne, England@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Iffer me a good deal to keep me, ir just let me cancel without fuss, Sort it out!
-
Andy (@AHeywood_84) reported from Golborne, EnglandSo, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
-
Terry Brooks (@TerryBpne) reported from Walton le Dale, England@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
-
Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too
-
Terry Brooks (@TerryBpne) reported from Walton le Dale, England@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
-
Raymond Webster (@webbynfluk) reported from Penwortham, England@virginmedia can we sort the red button issue out please
-
Carolyn Hudson (@crhudson10) reported from Horwich, England@virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱
-
Mark Robinson (@markfrobi) reported from Atherton, England@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
-
Mick Ryan (@mickryanphoto) reported from St Helens, England@virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working
-
Deb Deb (@_DebDeb_) reported from Wigan, England@virginmedia hi I recently signed up but want to cancel
-
Terry Brooks (@TerryBpne) reported from Walton le Dale, England@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
-
Terry Brooks (@TerryBpne) reported from Walton le Dale, England@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
-
Deb Deb (@_DebDeb_) reported from Wigan, England@virginmedia wow called up to cancel and the guy says I’ve successfully cancelled and then hangs up!!! Thank god I’ve decided not to go with you!
-
Andy (@AHeywood_84) reported from Golborne, England@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Offer me a good deal to keep me, or just let me cancel without fuss, Sort it out!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Helder (@Helder1994_LDN) reported@BA_Ninety1 @virginmedia bro not one day goes by where it does not go down 1 day i just missed the trade meeting im ******
-
James (@J3Lyon) reported@tomhfh @virginmedia @O2 Wasn't even an issue to be debated or relying on companies goodwill when we were in the EU ...
-
Craig Heritage (@CraigRS82) reported@NadineDorries @virginmedia @O2 You are incredibly stupid, congratulations 👏🎉
-
Mydaboom (@Mydaboom) reported@virginmedia Any chance I can get some help. No WiFI now for over 24 hours...
-
Mike Heffernan (@Mike_Heff) reported@BorisJohnson @virginmedia @O2 But roaming charges were never going to happen anyway? Get out of our lives you disgusting, lying pig.
-
Blockhead1011_NHS💙 Rejoin EU 🇩🇰 Cat Friend🐈 (@Blockhead1011) reported@BorisJohnson @virginmedia @O2 So, you BREXshits caused all these problems & now other people have to pay for it. Jump into a ditch Boris, you said you would.
-
Bárbara Maldi (@BarbaraMaldi) reported@virginmedia I cancelled the service. A team member on whatsapp told me that I will receive my compensation soon. But I supposed to have that money on the first week of December. I spent too much time on the phone, explaning 4, 5x the same thing. Horrible! Too much headache!
-
Mydaboom (@Mydaboom) reported@virginmedia Ethernet doesn't work.
-
Boz (@_x864) reported@virginmedia Hi. Thanks for your text. There's an unresolved technical issue with my online account that stops me from upgrading or getting PAC code.
-
Shaun with a U 🇬🇧 (@spj1958) reported@tomhfh @virginmedia @O2 Used O2 for decades when I was working and travelling all of the globe. Now retired and shifted to EE who have a cheaper tariff and better data package if not travelling and you don't need such an extensive network. You would have guessed that choice works.