Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/03/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, Blackburn, St Helens, Liverpool, Bolton, Leyland, Preston and Chorley.

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City Problem Type Report Time
United KingdomWigan Total Blackout
United KingdomWigan Internet
United KingdomSkelmersdale Internet
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    Sort this **** service out. All night no internet @virginmedia

  • Shellifumi Steve Shelbourne (@Shellifumi) reported from Aintree Village, England

    @AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!

  • ZakFarren Zak (@ZakFarren) reported from Bolton, England

    @virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken

  • TeelingChris Chris Teeling (@TeelingChris) reported from Ormskirk, England

    @KeithJBolton @virginmedia dont take no **** m8💪

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..

  • Christerphurr Chris Mann (@Christerphurr) reported from Preston, England

    @virginmedia our broadband is down, any idea when this will be back up?

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia any issues in area 20? Error code V53

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.

  • srudd1992 Ruddy (@srudd1992) reported from Leyland, England

    @mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia

  • jeniandersonw Jen (@jeniandersonw) reported from Wigan, England

    Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!

  • Shellifumi Steve Shelbourne (@Shellifumi) reported from Aintree Village, England

    @AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.

  • MILoft91 Mark (@MILoft91) reported from Haydock, England

    I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    Is it just me or @virginmedia mobile gone down 🤬🤬

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    @virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.

  • ZakFarren Zak (@ZakFarren) reported from Bolton, England

    @virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia tv and broadband down in banks, is this a known issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • northern_star20 Martha (@northern_star20) reported

    @virginmedia @samsmith Ooh! Will virgin media customer get O2 priority for everything or is it just a special one off for this concert?

  • _andreabarlow Andrea (@_andreabarlow) reported

    @virginmedia Have fixed it but if things are down you guys should be telling people

  • HarryVoid Glasgow Geoff (@HarryVoid) reported

    @virginmedia So you were going to sort out the cable into my new house on 17 Oct 2022. Hasn’t been done. Not a great start as a new customer to VM. I’ve been waiting for this to be done for a month. When will you sort it?

  • PartyCd Zoey Charlotte🌈 (@PartyCd) reported

    @f1broadcasting @btsport @OfficialWRC Been the same all morning i spoke to BT Sports so called Customer service on line only to be told that because we are a Virgin Media customer it’s there problem not BT Sports, would love to know how if it’s a BT sport service, a BT sport programme how this can be Virgin fault?

  • reecebradbury4 reece bradbury (@reecebradbury4) reported

    @virginmedia My wifi goes down all the time and it’s also meant to be the fastest but takes me about 2 hours to do a 5gb update and my games lag all the time

  • Tee82005266Jay Jay-Tee (@Tee82005266Jay) reported

    @virginmedia your internet is down in my area & your mobile phones are not connecting my laptop via hotspot! There is a signal loss & lack of connectivity!

  • minus88315173 minus (@minus88315173) reported

    @virginmedia virgin needs to sort out their customer service and if I get one more text saying my internet is going to be down because of service improvements the box is going out the window!!!

  • _andreabarlow Andrea (@_andreabarlow) reported

    @virginmedia Wi-Fi isn’t working how do I fix this ?

  • Tee82005266Jay Jay-Tee (@Tee82005266Jay) reported

    @virginmedia No updates only there are issues in the area! Not good enough! I am using my personal mobile phone (not virgin) to work & my data is being reduced!

  • Tee82005266Jay Jay-Tee (@Tee82005266Jay) reported

    @virginmedia Issues for a few hours or a day is acceptable not 5-6 days! I am paying for a service & not receiving the goods! Offering a business account is not an option when i work for a public sector organisation with NO OFFICE!