Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 11/23/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Liverpool, Chorley, Preston, Leyland and Wigan.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomSt Helens Total Blackout
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • mseedat0 Mohammed Seedat | Sports Marketing (@mseedat0) reported from Preston, England

    @virginmedia my network is very poor! Getting no signal at all.

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp Why have you rang me twice today offering to fix my broadband issues when I HAVE NOT called to report any??? Cold calling at its finest!

  • hoppyrules69er Stephen Hopwood (@hoppyrules69er) reported from Liverpool, England

    Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!

  • leannef55 leanne (@leannef55) reported from Aintree Village, England

    Virgin Media and Sky viewers. Is yours the noisiest, most horrible sounding thing when your remote falls off the settee and hits a wooden floor? Virgin remote holder here- massive yes from me! 😖

  • philstandish Phil (@philstandish) reported from Bryn, England

    @virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too

  • j_dip Jai Mistry (@j_dip) reported from Bolton, England

    @virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?

  • hoppyrules69er Stephen Hopwood (@hoppyrules69er) reported from Liverpool, England

    @virginmedia Cant sign in as it's the landlords account 🙄🙄🙄

  • boardchik Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia I need a wifi booster for my house, when am I able to get one? Says you’re not taking registrations anymore! The signal in my study is not the best and I need it to work from home

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    @virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Bryn, England

    @virginmedia after 15 years loyal custom I decide to cancel my contract because I am moving home and you charge me £50 in cancellation charges. Classy. I won’t be using you again.

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    @virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • darraghcurran Darragh Curran (@darraghcurran) reported

    Hate to do this but can anyone at @virginmedia help me as a new customer get our tv service working after weeks of being punted around without an actual resolution? cc @campbellscott turn sad customer happy please 🙏

  • iglu_sim simone clark (@iglu_sim) reported

    @virginmedia Already done. It says there’s issues with broadband and tv. There’s nothing wrong with these - just phone line

  • dannybear83 Dannybear (@dannybear83) reported

    @virginmedia Another complaint of my is that when I call, the agent hangs up on me it’s been 3 times… that’s why I have come to you, it better if an manager/supervisor calls me

  • John_Cam2013 John Campbell (@John_Cam2013) reported

    @virginmedia No Internet at home for the last 3 hours. The polite lady on the phone informed me it could be down for 24 hours!!!!! Awful

  • dannybear83 Dannybear (@dannybear83) reported

    @virginmedia You guys don’t want help me after ******* up my credit score, been told all different information from you guys, I’m not getting anywhere,

  • heyitsant Antony Collett (@heyitsant) reported

    @virginmedia Nope, the estimated resolution date is usually on the status page. The phone line just says it’s being worked on. It also said it would send me a link for monitoring, but that never showed up.

  • heyitsant Antony Collett (@heyitsant) reported

    Hi @virginmedia your status page is still show no issues in my area, since before 9am, yet when I Test my hub it says there are issues in my area. I’ve called the 0800 number which also says there are issues. I haven’t been able to do any work today.

  • dannybear83 Dannybear (@dannybear83) reported

    @virginmedia They said it’s not enough, and credit mark has to stay because I agree to it.. which is what my complaint is all about, No one at virgin doesn’t know what there are doing and don’t want to help

  • beccaleigh99 Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • tikkamosalah2 Corridors of Anfield (@tikkamosalah2) reported

    @SukiKaur17 @virginmedia Never have I dealt with a more incompetent company in all my days