Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/15/2026 21:00

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Liverpool, Bolton, Preston, Wigan, Leyland, Skelmersdale, Prescot and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

  • KeithJBolton Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is

  • kkgorny1972 Kev (@kkgorny1972) reported from Liverpool, England

    @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

  • J_w_D94 LeChonk (@J_w_D94) reported from Horwich, England

    @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

  • KeithJBolton Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services

  • Joe95976011 Joe (@Joe95976011) reported from Atherton, England

    @virginmedia worst customer service ever

  • tweetsfromchlo Chlòe (@tweetsfromchlo) reported from Liverpool, England

    Hi @virginmedia, I’ve had no picture or sound on my TV for 24 hours now. Even on my apps the picture and sound aren’t loading. Subtitles still showing up though. It’s a TiVo box. Any help appreciated would be great.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

  • iamcraigadamson Craig Adamson (@iamcraigadamson) reported from Liverpool, England

    Virgin media making Sky look more and more tempting every night. Another outage, come on guys.

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

  • Glynpeach Glyn Peach (@Glynpeach) reported from Wigan, England

    @virginmedia worst customer support service I’ve ever experienced

  • anthony_murphy1 Anthony Murphy (@anthony_murphy1) reported from Bolton, England

    @virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it

  • jenlew1983 Jeanette Lewis (@jenlew1983) reported from Liverpool, England

    Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GGREPS George Grace (@GGREPS) reported

    @virginmedia hoping you can help- service seems to have been down all afternoon here in SW2, is there any update available? Thanks

  • rovertegdol1 rovertegdol (@rovertegdol1) reported

    @virginmedia It’s terrible

  • jonhatt Jonathan Hatt (@jonhatt) reported

    @virginmedia can’t sign in to my account on my laptop. Says you have a problem. Been 2 days now.

  • Omarnsiti Sheikh omar (@Omarnsiti) reported

    @virginmedia im not getting service in a lot of areas in my house and no one is solving this issue, i had sky and they were perfect, dont know why i joined you. the customer service is terrible

  • EggsyGLC John (Eggsy) (@EggsyGLC) reported

    @virginmedia I've just been on the phone for over an hour to 0800 052 1734 the best they could offer me was a twenty five pound credit on my account. The last call I had on the 17th promised a fix by today I have not been able to work since the 15th of November. Who is going to pay my bills?

  • lukedavidsims Luke David Sims (@lukedavidsims) reported

    @virginmedia Live chat is now telling us we're not even connected to our router. supposedly there are no issues and we're lying...

  • Trulyshocking Truly Shocking (@Trulyshocking) reported

    @o2 if my address with you is ‘ab12de’ but with @virginmedia it’s ‘ab1 2de’ Will this cause an issue with volt activation?

  • AudsdubIre Audie (@AudsdubIre) reported

    Can someone help me in @Virgin abt my mobile a/c please @virginmedia @VirginMediaCC

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

  • TheRealMrFrisk Fisherman Bunk (@TheRealMrFrisk) reported

    Anyway thinking of swapping to @virginmedia, just don't. Currently have an ongoing complaint which I've had a call back for today where they've BLATANTLY LIED. Whilst I'm on hold, I'm cut off and they don't bother calling back. Customer for 15+ years. Appalling customer service.