1. Home
  2. Companies
  3. Virgin Media
  4. Wrightington
Virgin Media

Virgin Media outages and service status in Wrightington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Wrightington, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 9, 8:37 PM GMT+1.
  • 46% Internet (46%)
  • 32% TV (32%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Skelmersdale, Preston, St Helens, Bolton, Darwen, Newton-le-Willows, Wigan, Southport, Prescot, Leigh, and Leyland.

CityProblem TypeReport Time
Blackburn Wi-fi 27 minutes ago
Blackburn Internet 6 hours ago
Blackburn Wi-fi 11 hours ago
Skelmersdale TV 24 hours ago
Blackburn Wi-fi 1 day ago
Blackburn Internet 1 day ago

Nearby cities with recent reports

Blackburn

17 recent signals

27 minutes ago
Skelmersdale

1 recent signals

24 hours ago
Preston

1 recent signals

3 days ago
St Helens

1 recent signals

3 days ago
Bolton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • davidbirkdale
    David Jones (@davidbirkdale) reported from Southport, England

    Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

  • Elisabet0490
    🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England

    @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Litherland, England

    @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

  • DannyLannon
    dannyWAFClannon (@DannyLannon) reported from Wigan, England

    @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

  • Duddydudson
    Kevin Dudson (@Duddydudson) reported from Wigan, England

    @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

  • stavroversfc
    s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again 🤬

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • wightpie
    Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • PattipooFoy
    patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • ChrisFoxRacing
    Christopher Fox (@ChrisFoxRacing) reported from Bolton, England

    @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peps36
    peps36 (@peps36) reported

    @virginmedia Someone from your support team rang me on what’s app said they would ring back in a few minutes that was 2 hrs ago ????

  • fp2072
    FordPrefect (@fp2072) reported

    @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

  • Paul__Erasmus
    Paul Erasmus (@Paul__Erasmus) reported

    @virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.

  • MrsReidteaches
    Kerrie Reid (@MrsReidteaches) reported

    @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

  • wokenotagit
    Unsilent Minority (@wokenotagit) reported

    @JayneCellis @PatrickChristys @virginmedia Oh **** right off.

  • Slugy__
    🐌🥤 (@Slugy__) reported

    @SnapeBS @virginmedia Yh when I was on vm his **** was aids

  • garyb007
    Gary Broadbent (@garyb007) reported

    @lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.

  • fpl_goldenboys
    FPL Hornet (@fpl_goldenboys) reported

    @virginmedia Nope. Every day to yesterday it’s been down for a couple of minutes on and off throughout the day

  • JohnOBrennan2
    John O’Brennan (@JohnOBrennan2) reported

    @wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.

  • lincs1simon
    simon robinson (@lincs1simon) reported

    @DVDfever When my virginmedia cable gas gone down freeview is my plan b lol