Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Bolton, St Helens, Leyland, Skelmersdale, Wigan, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Phone | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia IS IT POSSIBLE SOMEBODY CAN HELP ME. I DONT WANT A FREE TV, JUST MY OWN MONEY BACK! THE CREDIT BALANCE LEFT ON MY ACCOUNT, SERVICES SWITCHED OFF 16th FEB. 111 DAYS ALMOST 4mths! I AM A 73yr OLD VUNERABLE PENSIONER,SICK OF RINGING TO BE TOLD LIES AND FOBBED OFF!
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal
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Andy Mack
(@AndyMackguitar) reported
from
Standish, England
Help @virginmedia Wn6 Standish internet down to 1.53 mbps #keyworker working from home
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SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@virginmedia No that’s the problem nobody can tell me!! It’s 103 days since my services were switched off( after my 30days notice) 16th February my services were switched off. I just keep being told that numerous requests have been made to send my refund cheque!
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Sambo
(@Sam_Miller98) reported
from
Westhoughton, England
Virgin Media has been utter dog **** these past few days
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.
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Woggy
(@Allenwalkden) reported
from
St Helens, England
@sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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Peter Lever
(@LORD_VADER_4EVA) reported
from
Bolton, England
@Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia RUNG FOR THE UMPTEENTH TIME FRI 29th MAY. TOLD FOR THE UMTEENTH TIME A CHEQUE BEEN REQUESTED. PROMISED A CALL BACK TODAY FRI 12th TO SEE IF CHEQUE HAS ARRIVED. NO CHEQUE RECEIVED AND NO PROMISED CALL BACK, ACTUALLY KNEW THAT NEITHER WOULD HAPPEN, WHAT A WAY TO TREAT A 73yr OLD!!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.
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gleeson
(@johngleo) reported
from
Liverpool, England
@virginmedia is there an internet problem in the Norris green area
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@EmmettGraham @virginmedia Well, I’m getting nowhere fast, Twitter reply said they could help, but haven’t. Just gave me a no to text to, which won’t accept texts, and a no to ring that I already had. Rung again to no avail. Can’t answer anything about my overdue refund, disgraceful!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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susan brown
(@susanbr57215924) reported
@virginmedia Really disappointed as now waiting for the phone to be answered having been transferred for the 3rd time. Trying to check why the engineer hasn't turned up as arranged this morning after organising my work schedule around the appointment. Really poor service
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Steven Blake
(@blakey73) reported
@virginmedia this is now the 3rd tweet I’ve sent with regard to your ‘customer service’. Any chance of a response ? I’m having issues with my WiFi continuously dropping up to 5 times a day, everyday and sometimes for 5-10 minutes. No one answer the phone or replies on here !
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Adventurous Chap
(@AdventurousChap) reported
@callummarkie @virginmedia @virginmedia seen your twitter mentions and your customer service is a joke. Get your act together, you shame of a company
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K Scott
(@EdanAtlas) reported
@virginmedia Having broadband issues, followed the help process on your site and tried to call you, but can't get even to a call queue, automated voice just hangs up. How do I speak to someone? Message button on your site doesn't load so can't contact you that way.
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Joshua Panter
(@JPanter) reported
@virginmedia Trying to move house and take service with us. Have been sat waiting on the online chat for nearly 3 hours across 2 days with no one connecting to talk to us. We also rang up and after spending an hour on hold were told they can't do it over the phone, please help!
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Carryn Brewer
(@Cb51Queen) reported
@virginmedia I'm having internet issues in the BR2 area but your status check says it's me. Call 150 and recorded message says your busy and hangs up. That's not very good
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Sim k
(@simik_5) reported
@virginmedia @partymarty9912 I received a cheque that I can’t put into my account because I am disabled & im shielding. 4x’s passed to diff people,55mins to be told because of my brain issues my password & email worked 3x’s b4 are wrong no help!uncaring,rude. Iv nvr been left in tears with no refund Im owed
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
@virginmedia Another day of intermittent connection. This really is terrible service
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Sassenach
(@Goldielocks1960) reported
@KimberleyJayne4 @virginmedia Just cancel your payment, they will phone you pretty quick!
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
@KimberleyJayne4 @virginmedia One of the worse internet service I ever had, and when you do finally get through to them! You in a call centre in India, go with bt who Iv been with for many years now and hardly have any issues.