Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/01/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Liverpool, Bolton, Leyland, Preston, Chorley and Wigan.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Internet
United KingdomSt Helens Internet
United KingdomBlackburn Internet
United KingdomLiverpool Internet

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @virginmedia Done everything we are even losing signal now when we never did

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous

  • pjme327 Paul Edgar (@pjme327) reported from Hindley, England

    @virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.

  • MattJ_213 matt🇸🇱 (@MattJ_213) reported from Wigan, England

    Why’s it called virgin media when it goes down more than a pornstar

  • ListerTheStupid Rob (@ListerTheStupid) reported from Liverpool, England

    @virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    @spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too

  • ListerTheStupid Rob (@ListerTheStupid) reported from Liverpool, England

    @virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week

  • dkjc2008 Darren Buckley (@dkjc2008) reported from Upholland, England

    @virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • pickle_2020 piccl (@pickle_2020) reported from Liverpool, England

    @Acko_79 @virginmedia Upgrades apparently. Mines down too

  • irishchris89 Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again

  • davidbowes80 Dave the deccy (@davidbowes80) reported from Eccleston, England

    @BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.

  • CraigC84 Craig (@CraigC84) reported from Liverpool, England

    @virginmedia can you please contact me. Ur customer service is a disgrace

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • qSolarr Yuan ⭐️ (@qSolarr) reported

    @virginmedia your internet is the worst I’ve ever owned, thanks.

  • MarcoStevenco Mark Steven Cooper (@MarcoStevenco) reported

    @virginmedia I think I would like to make a complaint on the basis of signing up to a contract with yourselves

  • Tweeda1 Tweed (@Tweeda1) reported

    @virginmedia Yeah says service is fine although Crashed twice tonight. Constantly cuts out on my phone. With @skytv for years and not one problem. I’ll call tomorrow, awful so far.

  • sandiedandm1 sandiedandm (@sandiedandm1) reported

    Absolutely disgusted with #virginmedia. A very vulnerable and recently widowed over 80 year old lovely lady has been told she cannot keep her home number when changing her provider. WHY??!! She’s had this number for over 30 years. VERY bad customer service. BAD #VIRGIN

  • yasmuhammedh MYS (@yasmuhammedh) reported

    @virginmedia mobile coverage inside my house is close to zero. However, the coverage map in your website says good. Is there anything that you can help to boost the coverage inside the house?

  • scottyp1993 Scott Price (@scottyp1993) reported

    @virginmedia can you please explain to me what your managers are doing for 3 whole days whenever a complaint is raised? Useless broadband & customer service.

  • AndroidTwenny Ryan🐝 (@AndroidTwenny) reported

    @Shamzy95 @virginmedia Do not move to Virgin bro they are beyond ****. Look elsewhere, trust me.

  • GeorgWebb George Webb (@GeorgWebb) reported

    @byro_sani @RealGeorgeWebb1 The circuit board filmed in the video is from a nearly decade old television box. A representative with Virgin Media, a British telecommunications company confirmed to The Associated Press that the device never had “COV-19” printed on it.

  • Geo_1872 George (@Geo_1872) reported

    Mobile signal seems to have dropped within Uddingston area @virginmedia in the last week. Any reason why?

  • StuartW16793027 Stuart Walker (@StuartW16793027) reported

    @virginmedia Home works apparently entitles me to a WiFi tune up but none of your staff seem to know how to arrange this?? Or that it even exists, it also entitles me to a next day engineer call out but apparently your team decide what justifies a call out and my issue does not qualify