Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/09/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Liverpool, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • trev0rj0nes trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

  • Dazzb84 Darren Bown (@Dazzb84) reported from Newton-le-Willows, England

    Virgin Media goes down and we have a nationwide breakdown. 🤣

  • MrGraemeSmith GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, England

    Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia

  • Cleggy_96 Tom Clegg (@Cleggy_96) reported from Liverpool, England

    Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Yeah and the mobile data gone down too

  • ewart71 Jim Ewart (@ewart71) reported from Leyland, England

    @virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing

  • HelenLloyd66 Tweety Pie 🐥 (@HelenLloyd66) reported from Chorley, England

    @virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    £1260 per year for a 3rd rate service #VirginMedia

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it

  • KathyyyLouiseee Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England

    @virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _asdfghjkieran Kieran (@_asdfghjkieran) reported

    @virginmedia Already checked this and it’s not localised, followed all tips and nothing changes, having to use data in my own home, Netflix buffering and constant disconnections to devices. Deleted all traffic network to make sure there’s minimal devices too… could do with a visit to check

  • paulyc86 P 🍀 (@paulyc86) reported

    @rab_147 @virginmedia 03454541111 i used that number last week and got through in minutes. Told the first guy i wanted to cancel, he put me through to another guy and ended up saving myself £40 a month eith the same package im on

  • panther_daz darren sheldon (@panther_daz) reported

    absolutely shocking service from @virginmedia 74 year old father in law trying to cancel a mobile contract they sent with his tv, making it so hard to cancel and keep charging him every month making money off a pensioner #robdogs #BBCBreakfast #watchdog

  • NaimAlt3 Naim_Alt (@NaimAlt3) reported

    @virginmedia It hasn’t seemed to fix things

  • briderman bryan rees (@briderman) reported

    @virginmedia bristol bs9 and my speeds are ******* shot. Ping test 134ms WTF!!! 8MB DOWNLOAD. IM MEANT TO BE ON 500!!!

  • Irn_Brutal Irn Brutal (@Irn_Brutal) reported

    @virginmedia are con artists my daughter can use her phone because they but a block on it which means I can't contact her in an emergency they have the worst customer service I have ever meet when contract is up they won't get another penny off me

  • leedavis81 Lee Davis (@leedavis81) reported

    @virginmedia You forgot option 4: cancel the direct debit and wait until your case bypasses the bots

  • choppychopdat yusuf chopdat (@choppychopdat) reported

    @virginmedia Don't that same issue

  • AlanGault1 AIan GauIt (@AlanGault1) reported

    @bouncingworm @virginmedia I told them to cancel my contact if I couldn’t speak to someone in the UK. Just like magic I was through to a person in the UK within seconds who was very helpful. The person in the UK confirmed that their colleagues in the Philippines had made a mess of my contract.

  • panther_daz darren sheldon (@panther_daz) reported

    @virginmedia around 2 weeks ago but have rung and messaged numerous times, shocking to be making it so hard to cancel but keep charging him, purely a money making scam