Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/25/2026 04:50

January 25: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Liverpool, Preston, St Helens, Wigan, Leyland, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBolton E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • Sophgrimmy_ soph✌ (@Sophgrimmy_) reported from Wigan, England

    It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    As usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!

  • jmgreenall Jason Greenall (@jmgreenall) reported from Standish, England

    @virginmedia Not you fault I know but unfortunately for me this seems to be the default response for virgin customer service, along with passing us over to another dept! Also your sales rep, who said, “any probs give me a call” has gone AWOL!

  • Terry_Crawford Terry (@Terry_Crawford) reported from Wigan, England

    @virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨

  • Horwichbloke My name is Michael (@Horwichbloke) reported from Horwich, England

    @sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!

  • bigjeast John Eastham (@bigjeast) reported from Wigan, England

    @virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.

  • sam_churchstile Sam Mawdsley (@sam_churchstile) reported from Croston, England

    @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

  • leeamitch Lee Mitchell (@leeamitch) reported from Westhoughton, England

    Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia Is there an issue in area 20, no TV or Wi-Fi

  • The_MJ_Maher Mick (@The_MJ_Maher) reported from Horwich, England

    @virginmedia Numerous times. Internet constantly dropping out. Every day for the last week. Nothing coming up on the service checker.

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Wigan, England

    @virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported from Liverpool, England

    Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻

  • EFC26PJ Blue cladding 🍺 (@EFC26PJ) reported from Liverpool, England

    @virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬

  • radio_caroline Trains (@radio_caroline) reported from Haydock, England

    Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

  • kjcpne Keith Calderbank (@kjcpne) reported from Walton le Dale, England

    @virginmedia Made a written complaint 25th Jan, one attempt to try and ring me. Very, very poor customer service! Cannot speak to complaints department! Very poor!!!

  • robotaylor40 Rob Taylor (@robotaylor40) reported from Preston, England

    @virginmedia After 3 infuriating phone calls I'm not sure if it's getting sorted or what and one person actually put the phone down on me so yes it's very disappointing

  • MsLucyOpenshaw M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, England

    It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • heyit5sam Baller Brannagan (@heyit5sam) reported

    @virginmedia Signal completely goes. Can’t pick up 4G outside. Reception goes to no service when inside

  • TerhiMG 2022 TerhiMG 💙 🚗 🇺🇦 (@TerhiMG) reported

    @virginmedia no.@virginmedia the phone is still not working and the website is not working so cannot even complain!!!! What am I paying so much every month for? Complete rubbish service

  • mgstefano1 gianni (@mgstefano1) reported

    @virginmedia broadband connection is dropping literally every couple of minutes across the house, wired and wireless affected. started over a week ago and is getting worse day by day, need help

  • Chelb Alan 🌊 (@Chelb) reported

    Internet died mid stream... Speaking to Virgin media trying to fix ASAP

  • sorrywhodis8 . (@sorrywhodis8) reported

    @virginmedia has to be the worst app to watch things on i’ve had to refresh 8 times and we’re only on the second ad break 🙈 #LoveIsland

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia

  • KatieHi29458272 Katie Hickey (@KatieHi29458272) reported

    Wtf is up with virgin media app, the first 15mins of love island lost due to the app crashing???? Shittest app ever 🙃🙃

  • Canarymummy Sarah Clark🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿🏉 (@Canarymummy) reported

    @virginmedia No.I haven't. I'm assuming if there's no audio record,there'll be no transcript surely.I agreed to the package for £85 pm as per the website. I clarified numerous times the bundle.I wouldn't of agreed to it otherwise as I'm an O2 customer.

  • lizzie_ingham Lizzie (@lizzie_ingham) reported

    @virginmedia Hello, I have had a terrible service for a few years. If you look at my record you can see I have made multiple complaints. I then got a message saying next week there would be more issues with my connections. This was the final straw and I called up to leave and got told about

  • Larrene Larrene Openano (@Larrene) reported

    @virginmedia , no wifi connection since 7am today, issue reported at 10:48am ("cabling work in my area"), requested that a complaint be raised on my behalf, callback agreed for 8pm tonight, it's now 9:15pm. can someone communicate what's going on and when it will be fixed please!