Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/26/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Wigan, Liverpool, Preston, St Helens, Leyland, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBolton TV
United KingdomWigan Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • SynysterZero1 Synyster Zero - Mafia (Definitive Edition) (@SynysterZero1) reported from Liverpool, England

    @virginmedia No, I'm great. No problems with Virgin Media. 👍🏻

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • EliReeceBrooks ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • Chris_Hall1312 Chris Hall (@Chris_Hall1312) reported from Liverpool, England

    @virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • warbles Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • Liam_Hawksey Goth Scouser (@Liam_Hawksey) reported from Haydock, England

    @virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.

  • SmartCoffeeOff1 Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia The transfer is still processing I believe but the wifi is still down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jbridgeman12 Jordan Bridgeman (@Jbridgeman12) reported

    @ryantotdell Virgin media is ******* terrible their signal is shite. Who the hell even has that anymore. Sky is the way.

  • Gillianw2012 Gillian Woodward (@Gillianw2012) reported

    @virginmedia @Virgin what shocking customer service #nointernet #noshow #newcustomer

  • yungshiuling just_call_me_nat (@yungshiuling) reported

    @virginmedia Why can’t you arrange an engineer to come over and check then? We’ve did everything your online forum has to offer and nothing helped. Honestly I hate to be ranting out on Twitter but there’s a non-existent customer service from virgin!

  • VDipond The Magnificent 3 (@VDipond) reported

    @virginmedia It says no issues yet I have no internet. Even your fault checking system is broken. Horrible, horrible service. You should be ashamed to charge people for this

  • hirstwithaneye hirstwithaneye (@hirstwithaneye) reported

    @Mark95790670 @virginmedia mine has been patchy for a week in YO1 6HA too - there is a bigger service issue here

  • R1sWay R1 (@R1sWay) reported

    @GB_JamesF @MindlessFPS @virginmedia U think thats bad? i play n stream on 30down n 5 up

  • RussTaylor83 Russ Taylor (@RussTaylor83) reported

    @virginmedia Continual unstable connection. Going on 5 years and 2 routers...

  • TTV_SirSorrow SirSorrow (@TTV_SirSorrow) reported

    @virginmedia Already done that 4 times, tried speaking to a manger 4 times. Also still waiting on a call back from a complaint I raised 3 years ago after being told someone would call be back in 24 hours. I don't think your company can tell the time let a lone deal with a complaint cheers

  • robbo_1962 Peter Robinson (@robbo_1962) reported

    @virginmedia my tv keeps showing a message about a software update every hour or so but clicking OK to continue doesn't work and I can only get rid of it by switching my tv off. I've tried restarting the box but that hasn't worked. Any ideas?

  • andymcdermott2 Andy McDermott (@andymcdermott2) reported

    @virginmedia can someone contact me about a seemingly never ending delay to my installation please