Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Blackburn, Bolton, Preston, Wigan, Leyland, Skelmersdale, Prescot and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Blackburn |
TV | |
| Blackburn |
Total Blackout | |
| Bolton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Karl Robinson
(@KRobbo1982) reported
from
Liverpool, England
@virginmedia are a joke! Ive lost my services for today due to their incompetence. Been on the phone for 45 mins and got nowhere. Complaint lodged which will also get nowhere i bet.
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.
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Kevin Skinley
(@kevchem1) reported
from
Liverpool, England
This is really awful all round. Really hope virginmedia come to their senses
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Jeff Griffiths
(@UBuildmain) reported
from
Atherton, England
@virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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Libby Keane
(@libbyjaynekeane) reported
from
Liverpool, England
@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
Absolutely shocking ‘customer service’ if that’s what you can call it from @virginmedia I would not recommend them whatsoever and will not be to any of my friends and family, thanks for nothing 😡
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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MJ
(@Pinkandwild) reported
from
Bolton, England
In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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bobby
(@BobbyBattersby) reported
from
Chorley, England
@ITV gone down on @virginmedia
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jmcloughlin
(@jmcloughlin) reported
from
Liverpool, England
ITV is down on Virgin Media in Liverpool. This means Gardeners’ World is going to get ratings akin to City of Death Part 4.
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Sonia
(@soniaagnew1) reported
from
Liverpool, England
Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia disgusted that as a valued customer for over 15 years, I’m moving property, wanting to move my services to my new address but because it is above a business you will not install so you are charging me for closing my account which I do not want to do 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mihnea-Malin Totu
(@MihneaTotu) reported
@virginmedia My wifi has been unstable for a few months, but now it’s extremely unstable and it keeps going out. I have reset my router, I have checked my area for problems and nothing fixed it.
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Perhaps_not
(@_perhaps_not) reported
@virginmedia Hi, no I haven't as I was really upset with what I was told over the phone and the service....neither of these were offered to me...
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The Glasgow Style
(@TheGlasgowStyle) reported
@virginmedia Agreed a cost in Jan, you increased this over I think Feb-May, then acknowledged the Jan price was committed. I ve still not had a refund or letter to conclude. June price was the correct one. Very poor service. Not the first time either
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David J Quinn
(@djquinn_) reported
@virginmedia one of your engineers is going up and down our street in different manholes and our connection keeps going down when we’re trying to work. Any reason? ML3 area
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Cavade🧸
(@JadeMarieCC) reported
@virginmedia is there an online way to cancel this package as I do not want to sit on hold for hours
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c k
(@ck19512697) reported
@virginmedia Hi, I did check and it says it won’t be fixed until 6.15pm. My working day will be done by then, but not that your company will care. Missed a whole day of work and on top of that cannot cancel your entertainment services online, tried to call but again cannot get through.
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HTAFC Dazz
(@Dazz2608) reported
@virginmedia Customer Service, 1/10. 2hrs 20min and I don't think the my request was even solved @skytv Customer Service 10/10, call time 15mins and everything sorted. Both companies were called for the same reason which was to cancel my services and look at the difference.
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HTAFC Dazz
(@Dazz2608) reported
@virginmedia Customer Service, 1/10. 2hrs 20min and I don't think the my request was even solved @skytv Customer Service 10/10, call time 15mins and everything sorted. Both companies we called for the same reason which was to cancel my services and look at the difference.
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Steve Fair
(@HornchurchSteve) reported
@virginmedia You know what. I think we're done with Virgin. We were told we'd get the rewire appointment straight away and we're still sat there with no TV, no phone, no broadband and wires hanging out (which ain't great with kids around - even if they're "safe", we have to treat them as not.
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EAT OUT HALAL
(@IrfanPa45151483) reported
@virginmedia The install i said how is this possible absolute shambles of a service i dont know how any customer joins virgin i have a insta page with over 2k followers i will put this all over the net as so no one else has to go through this **** that i have @virginmedia