Virgin Media Outage Report in Wrightington, Lancashire, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Bolton, St Helens, Wigan, Billinge Chapel End, Skelmersdale, Chorley, Prescot, Southport, and Leyland.

City	Problem Type	Report Time
Preston	Internet	14 hours ago
Blackburn	Wi-fi	15 hours ago
Bolton	Internet	1 day ago
Blackburn	Wi-fi	1 day ago
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 3 minutes ago from Eccleston, England

  @virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.

• 
  David Walton (@Davegas2) reported 5 minutes ago from Feniscowles, England

  @virginmedia When are you going to sort out problem with red button on Sky sports, sometimes on, most times off, ongoing problem.

• 
  IDIC (@CharlieIDIC) reported 6 minutes ago from Kirkby, England

  @virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand

• 
  Marcas Seán Pádraic Ó Donnċú (@MJPArmario) reported 7 minutes ago from St Helens, England

  @virginmedia worse customer service I’ve ever experienced . Write to me and give me a number to contact and here I am on hold for 15 minutes . No messaging , no digital or chat options to resolve . Need someone who knows we’re in 21st century looking at your service model .

• 
  Maureen StewartJones (@supergran22) reported 14 minutes ago from Eccleston, England

  Problem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠

• 
  Stephen Joyce (@SteJoycey10) reported 17 minutes ago from Haydock, England

  @virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?

• 
  Maureen StewartJones (@supergran22) reported 19 minutes ago from Eccleston, England

  @Lizzim18 @virginmedia Poor service. It's annoying isn't it?

• 
  Maureen StewartJones (@supergran22) reported 23 minutes ago from Eccleston, England

  @virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.

• 
  Maureen StewartJones (@supergran22) reported 26 minutes ago from Eccleston, England

  @virginmedia Yesterday 3 new boxes installed after weeks of problems. Just turned on tv..no signal. Tried another, same. Phoned & told wait times r long. Advised go on line & try to sort it. I am not a feckin tv engineer but a paying customer who is thinking of going back to Sky.

• 
  gary eaves (@garye1969) reported 30 minutes ago from Bryn, England

  @mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.

• 
  The Mad Hatter (@R_to_the_D) reported 32 minutes ago from Hindley, England

  @virginmedia any news on where you’re expanding your network? I’ve been trying for years to get you to cable our estate and still nothing despite the main road being cabled up

• 
  Stephen Joyce (@SteJoycey10) reported 36 minutes ago from Haydock, England

  @virginmedia paid £27 and the fight is ******* freezing wtf

• 
  🦥 I o n a 🌻 (@ylilxanoi) reported 38 minutes ago from Wigan, England

  Imagine paying £45 a month for Virgin Media and it never freaking works 🤮🤮🤮

• 
  Chris Mann (@Christerphurr) reported 38 minutes ago from Preston, England

  @virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?

• 
  Maureen StewartJones (@supergran22) reported 40 minutes ago from Eccleston, England

  @virginmedia I have 3 tv sets showing No SiGNAl. Absolutely fed up now. 3 new boxes Monday & problems with sets since. Now none is working. 😠😡

• 
  AME (@AMEB62) reported 41 minutes ago from St Helens, England

  @virginmedia complaint about customer service and nuisance calls being received with no one on the line. Told I had been emailed to follow up complaint but no emails received. Appalling customer service #poorservice

• 
  Maureen StewartJones (@supergran22) reported 42 minutes ago from Eccleston, England

  @virginmedia One tv is now working. The other 2 still saying No Signal. I haven't touched sets since engineer was here on Monday. Just used remote controls which I find inefficient.

• 
  Chris Mann (@Christerphurr) reported 44 minutes ago from Preston, England

  @virginmedia It just says to book an engineer, but I don’t want to book it incase it’s an external issue which will be fixed

• 
  Maureen StewartJones (@supergran22) reported 58 minutes ago from Eccleston, England

  @virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.

• 
  Steph (@SA57EPH) reported 60 minutes ago from Wigan, England

  @virginmedia what’s the best department to speak to about terrible internet even your virgin connect app can’t find our internet!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Gillies (@RachelGillies19) reported 6 minutes ago

  @virginmedia had visit last week from a area manager asking why I wasn’t with Virgin when neighbours were. Told him all issues we had and outstanding probs. Said he would address and resolve and raise compensation request #Useless #Liars

• 
  AccrusC (@accrusc) reported 7 minutes ago

  @virginmedia theres no point calling because the phone service you guys provide is next to useless. It's impossible to speak to an actual person

• 
  Steph (@stephie_hinch) reported 8 minutes ago

  @virginmedia We understand & appreciate that. It’s every time we call up to see whats happening after having not been called as promised, the numerous people we speak to can never see any notes on the system so technicians are being sent again to confirm work needs doing but again no notes.

• 
  Invisible Elf (@InvisibleElf) reported 15 minutes ago

  @virginmedia Thank you. Please can you pass this down to customer service team as that's all we wanted to do. I don't want to take over the account, I just want to be able to speak to them about my own number. I'll get him to ring up and sort it 👍

• 
  one9eighty 💙 (@one9eighty) reported 15 minutes ago

  @virginmedia is Internet down? ST6 area. Service checker says no problem, my app says its OK too. However Internet has been on and off all morning. :( No Internet = no work :(

• 
  zyvianxo (@zyvianxo) reported 17 minutes ago

  @virginmedia This didn’t help I’m afraid - I was just told it was fine - even though I’m sat here with the internet going off and on still

• 
  Terrie (@terriemarsden) reported 18 minutes ago

  @peterrowen_ @VirginMediaNews Virgin media news ! There is the problem #scaremoungers

• 
  Lee McNally (@leemacca25) reported 23 minutes ago

  @virginmedia Yeah with a fix estimated in 9 hours. Top service.

• 
  Andy D. (Be like Bucky. MASK UP!) (@RatchickAndy) reported 24 minutes ago

  @virginmedia your service down in Macclesfield

• 
  Rachel Gillies (@RachelGillies19) reported 25 minutes ago

  @virginmedia Still not rectified. Why would I return to you with such poor customer service. Also while we were with you the service was poor. I would like the issues with the connections dealt with as promised by area manager, and contact from complaint team re compo