Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/28/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Liverpool, Bolton, Preston, St Helens, Leyland, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest

  • metallicageek John Sharrock (@metallicageek) reported from St Helens, England

    Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia so much easier to cancel direct debit without having to bother with a call

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks

  • mdrvideo Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • thecraigthomas Craig Thomas (@thecraigthomas) reported from St Helens, England

    Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There is an issue and it hopefully should be sorted tomorrow.

  • LukeSouthworth Luke Southworth (@LukeSouthworth) reported from Preston, England

    @MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    @virginmedia Tv broadband media service NOT mobile

  • SeanRSorby Sean Sorby (@SeanRSorby) reported from Liverpool, England

    @virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rjackso8zip Rachel Jackson Young (@rjackso8zip) reported

    @virginmedia I have called before and not received any sort of solution. I'm really very disappointed with this level of customer service

  • thisisloryn LORYN (@thisisloryn) reported

    @virginmedia you’ve been fined by ofcoms before for your dreadful customer service but locking people into contracts where you’re not providing working wifi services and then charging them £240 to leave is CRIMINAL. This is not ethical or ok.

  • rincewindrunnin JP (@rincewindrunnin) reported

    @virginmedia Best get a dvd then as the service won’t work to watch a film…

  • rincewindrunnin JP (@rincewindrunnin) reported

    @VMO2News @virginmedia @O2 How can we download stuff when the service doesn’t work?

  • Hornyletloose David (@Hornyletloose) reported

    @virginmedia have to be the worst broadband provider out there, the fact you don't get anywhere near the speeds they say you can get, you also get constant outages on a daily basis it really is sub standard cant wait till my contract is up #ombudsman #shitshow

  • sevultura Sevultura (@sevultura) reported

    @virginmedia For most of the past fortnight the status page says ‘no problem’ but line check, call centre, and the Virgin vans and engineers in the area say different! Status page accurate yesterday (but do need wifi to check it)

  • djt81 Dave (@djt81) reported

    @virginmedia more Internet problems absolutely shocking service. Getting no joy at all over the phone, am done with virgin media

  • Crypto__Nite_ andy (@Crypto__Nite_) reported

    @virginmedia we’ve had no tv or internet since this morning. I’ve been told that an engineer needs to come out but can’t come until Friday. Wife can’t work from home and my child can’t watch tv. Not very good customer service and won’t be recommending 👎🏻

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia The most painful thing is not having any ETA. ETA has been changed 3 times since yesterday. I called customer care as well. They said “you must be following weather warnings in UK, that must have caused some interruptions”. Which I really doubt.

  • clare_lindon Clare L (@clare_lindon) reported

    @virginmedia @richardbranson … the virginmedia has changed so much since you left! It has no heart. Such a shame that they treat vulnerable people like this!