Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Liverpool, Bolton, Wigan, Prescot, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Preston |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Phone | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia TV/Broadband issues again! WN2
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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Neal Fletcher
(@NealJFletcher) reported
from
Liverpool, England
@virginmedia Nope, no outages. It’s been the same for days now. As I say, it seems a common issue with your customers and has been for well over a year
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
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Angela Waterhouse
(@AngWaterhouse) reported
from
Euxton, England
@virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?
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emma2511
(@emmawinstanley1) reported
from
Aspull, England
@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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Neal Fletcher
(@NealJFletcher) reported
from
Liverpool, England
@virginmedia No, the picture still looks like I’m watching TV on a cheese grater. Looking at a few threads on your forum this isn’t a new issue either, customers have been experiencing this for well over a year. How’s about I stop paying for the TV part of the package until it’s sorted??
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything
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Matt Allen 🔶
(@mallen_87) reported
from
Horwich, England
@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kobi
(@kobi67780382) reported
@virginmedia How about actually a good service and not provide **** internet
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Presentlife (DT)
(@Punishlife) reported
@maleficent910 Well I'm ****** if i ever want to discuss my internet, I'm with Virgin Media, if that goes down mid stream I'll get banned for aaying "god damn it virgin" ?
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Adam Wilson
(@adamwilson_10) reported
Hi @virginmedia yet again more issues with my broadband speeds or not connecting at all. Ive spoken to you on the phone and via the chat and still not working. Who is best to speak to about cancelling my contract?
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Faber & Bishopp
(@faberbishopp) reported
@virginmedia Cannot get through. What I would like is for them to exit the property and for a PPE’d engineer work on the box in the lounge. Otherwise we want to cxl as he’s not receiving a good service. Thank you for your help. It will literally change his Xmas to be able to watch sport.
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A rodent by anyother name is just as squeak
(@OdeanMarik) reported
@virginmedia Oh and that bot number, never responded. It said someone would get back in 4 hours. Nothing. People are relying on their services. Virgin should actually care about that instead of outsourcing customer service for cheaper and poorer CS.
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Ella 💙
(@Ella32823623) reported
@paulwhitefa @virginmedia Hope your mum is ok now, Paul. How I wish twitter had been around when @virginmedia did exactly the same to me when my husband was terminally ill, then they harassed me for three months after he died to pay a non existent bill! They are the worst.
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Brett Claxmas ❄️
(@brettclaxton) reported
Update on this: after getting fed up with the complaint bot loop I phoned up @virginmedia. Was reassured my bill was definitely the price I believe it is and was told I would get a phonecall back. Never got a phonecall and bill of £50 has just gone out. Beyond frustrated.
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Jennie Cox
(@jennbeams) reported
@virginmedia being totally useless this morning. Not only did you unilaterally turn off my internet router, but then the helpline just hangs up on you when you ring for help - after SUGGESTING TO LOOK ONLINE FOR HELP - YOUR INTERNET DOES NOT WORK, HOW DO I LOOK ONLINE, MUPPET?
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Gareth Williams
(@Shakacarnage) reported
@brettclaxton @virginmedia I took Virgin to.ombudsmen and won a while back. They were cited for.poor.customer service. If they tell you one thing, and do another, you'll win, as they have to take notes on every call. Advise them if it's not refunded with a goodwill credit, ombudsmen.