Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Preston, Liverpool, Wigan, Prescot, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
Wi-fi | |
| Preston |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Glynn Parry
(@GlynnParry1974) reported
from
Liverpool, England
@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia your Internet sucks
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Warren
(@HarryWarrenArt) reported
@virginmedia broadband has been down since 4pm yesterday - seems to be for the whole of manchester! Working from home today is going to be fun..
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Ryan Trendell
(@RyanTrendell) reported
@virginmedia The people I spoke to were terrible. I was told when renewing the contract it included a sim and now they say its chargeable although some say its still on the account. The sim is deactivated from virgin and still waiting for a manager to call. TERRIBLE
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Tom Bannister
(@TommmBannister) reported
@virginmedia Internet is down for me in WS7, is there a known issue? #VirginMedia
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Luke Randle
(@LukeR_29) reported
Been trying to get through to @virginmedia for 3 days, been cut off on numerous occasions, spent hours on the phone. And now WhatsApp chat not working either. Simply awful customer service. Probably due to the fact I want to close my account. What do you think @MartinSLewis ?
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RegularCapital
(@RegularTweetsUK) reported
Thread: The Bad News: It's likely that I'll lose Cartoon Network, Boomerang, and Cartoonito via Cable (@VirginMedia) due to ever increasing costs. The Good News: I plan to get NOW, I'll lose the PVR, but at least I can watch Boomerang in HD.
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Susie Hines
(@shines552700) reported
@virginmedia 4th consecutive day with no network connectivity at SP49BG…scandalous service
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Shizu - Devil's Canyon Arc - Prepredebut Vtuber
(@Shizus_World) reported
@virginmedia Have reset and reseated cables this morning, usually the issue comes at (almost) exactly half 5 and then again at (almost) exactly 8pm, which I understand to be more... high traffic times. We'll see how it goes. Thanks for staying in touch.
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Starmer’s Chocolate Teapot Party 🇵🇸
(@PeterOT61186407) reported
@virginmedia @MCNEATofficial The broadband and phoneline are down in Manchester since yesterday afternoon. it was supposed to be resolved last night Thursday 24/08/22 by 8:30 pm. It’s now Friday and it’s still down. When is the problem going to be resolved?
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KJ
(@Zipadedodaaah) reported
@virginmedia @KirkbyScouser Hi, yes I've checked. There is a fault but no fault ID registered. Both TV and broadband has been down since around 2pm yesterday. Postcode is M14. Time has changed three times for expected restoration. It has now been 19h. Searching on here shows the whole of Manchester down.
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julie groves
(@juliegroves49) reported
@virginmedia no broadband and no on demand services and when you phone up to report oh there no one there are you having a laugh I pay you loads for theses services and they are absolutely crap you need to get in touch NOW