Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Skelmersdale, Blackburn, Bolton, St Helens, Chorley, Liverpool, Prescot, Wigan, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Skelmersdale |
TV | |
| Blackburn |
Internet | |
| Bolton |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup
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BrightLightGames
(@BrightLitegames) reported
from
Liverpool, England
@virginmedia Internet is down AGAIN, Queue the automated twitter response. Time to find a new provider I think!
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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Damon
(@thestuchy13) reported
from
Billinge Chapel End, England
@virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough
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John Sharrock
(@metallicageek) reported
from
St Helens, England
Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia so much easier to cancel direct debit without having to bother with a call
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Wendy Sinclair RN
(@wlasinclair) reported
from
Hindley, England
@virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
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Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
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LaraB
(@Lara__1302) reported
from
Abram, England
@virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Hughes
(@AlanHug65627794) reported
@virginmedia after 16 years as a loyal customer I'm now at the point of leaving and going elsewhere I've put multiple complaints in for both mobile and media and still have not received a decision Your happy to charge me £100+ each month yet can't bother to sort my complaints
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Tammy Kennedy
(@TammyKe72111769) reported
@virginmedia Why does your service status tell me there's no problem in my area, yet when I ring to report my broadband not working I get a recorded message telling me the problem in my area is complex and taking longer to fix? #frustratedcustomer #mixedmessages #poorservice
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Connie Higgins
(@ConnieDoesCode) reported
@virginmedia @virginmedia I’ve tried this and I’ve even called you today of which nothing was resolved! You tried to upsell me a booster and when I didn’t want that you transferred me to someone external that charges if they need to fix it! Over all a joke of a service! How do I cancel?
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Louise Thompson
(@LouiseHeroe) reported
@virginmedia why do you make it so difficult for customers? I have appalling service and you make it near on impossible to speak to anyone
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.
(@M4xeddd) reported
Why am I lagging so hard on cc day @virginmedia fix your WiFi stupid *****
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Sue
(@wilmotclan) reported
@virginmedia Wasted over 2 hours already and no time to do anymore today or tomorrow so the issue remains unresolved
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William Cameron
(@justwilliamc) reported
@virginmedia Any on demand issues in DD4 area? Issues with episodes disappearing and not available to play via TV Go app or tivo box. Was just getting into season 4 of supergirl before sky1 disappears.
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Craig Angus
(@CraigAngus85) reported
@virginmedia Not that I'm aware of, rebooting the boxes now. This seems to be a regular issue
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William Cameron
(@justwilliamc) reported
@virginmedia Not seeing any issues on the equipment and service checks from my account. Wondered if it was a wider issue as content has come and gone the past week.
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Coliboo 💙 stay safe. Wear a mask.
(@Coliboo) reported
Dear @virginmedia can you please please help me. I am literally in tears here because we’ve written to you , texted you, spoken to you and made a number of complaints (all marked resolved when not) and you still say we’re customers and we owe you £240. We don’t! Please help 😭