Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, Blackburn, St Helens, Liverpool, Bolton, Leyland, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Skelmersdale |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
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Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martha
(@northern_star20) reported
@virginmedia @samsmith Ooh! Will virgin media customer get O2 priority for everything or is it just a special one off for this concert?
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Andrea
(@_andreabarlow) reported
@virginmedia Have fixed it but if things are down you guys should be telling people
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Glasgow Geoff
(@HarryVoid) reported
@virginmedia So you were going to sort out the cable into my new house on 17 Oct 2022. Hasn’t been done. Not a great start as a new customer to VM. I’ve been waiting for this to be done for a month. When will you sort it?
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Zoey Charlotte🌈
(@PartyCd) reported
@f1broadcasting @btsport @OfficialWRC Been the same all morning i spoke to BT Sports so called Customer service on line only to be told that because we are a Virgin Media customer it’s there problem not BT Sports, would love to know how if it’s a BT sport service, a BT sport programme how this can be Virgin fault?
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reece bradbury
(@reecebradbury4) reported
@virginmedia My wifi goes down all the time and it’s also meant to be the fastest but takes me about 2 hours to do a 5gb update and my games lag all the time
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Jay-Tee
(@Tee82005266Jay) reported
@virginmedia your internet is down in my area & your mobile phones are not connecting my laptop via hotspot! There is a signal loss & lack of connectivity!
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minus
(@minus88315173) reported
@virginmedia virgin needs to sort out their customer service and if I get one more text saying my internet is going to be down because of service improvements the box is going out the window!!!
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Andrea
(@_andreabarlow) reported
@virginmedia Wi-Fi isn’t working how do I fix this ?
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Jay-Tee
(@Tee82005266Jay) reported
@virginmedia No updates only there are issues in the area! Not good enough! I am using my personal mobile phone (not virgin) to work & my data is being reduced!
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Jay-Tee
(@Tee82005266Jay) reported
@virginmedia Issues for a few hours or a day is acceptable not 5-6 days! I am paying for a service & not receiving the goods! Offering a business account is not an option when i work for a public sector organisation with NO OFFICE!