Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Wigan, Liverpool, Preston, Leyland, Skelmersdale, Prescot, St Helens and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Wi-fi | |
| Blackburn |
Internet | |
| Wigan |
Wi-fi | |
| Blackburn |
Internet | |
| Liverpool |
Internet | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Stefani Antiques
(@stefaniantiques) reported
from
Liverpool, England
@virginmedia I joined yesterday and was expecting super fast fibre broadband and got intermittent slow. Liverpool L18 area. Not a good start. #regrets
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Stefani Antiques
(@stefaniantiques) reported
from
Liverpool, England
@virginmedia I rang support yesterday and they said an ongoing issue that could take up to a week and when I follow your link it says no known issues. #mixedmessages
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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David Kelly
(@Sauber_Dave) reported
from
Maghull, England
@virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Raymond Webster
(@webbynfluk) reported
from
Penwortham, England
@virginmedia can we sort the red button issue out please
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Sandra SmithMND
(@sandras_smith) reported
from
St Helens, England
@Danielle869 @virginmedia I agree. The service my 85 year old dad received was appalling. Moved to Sky, when @virginmedia asked how they could keep custom, our reply “ wouldn’t have if it was free”.
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Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Offer me a good deal to keep me, or just let me cancel without fuss, Sort it out!
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Andy
(@AHeywood_84) reported
from
Golborne, England
@virginmedia I want to cancel my contract, why cant I do this over live chat or online without someone keeping me on the phone trying to sell me a deal that is far worse than you signed me up with!! Iffer me a good deal to keep me, ir just let me cancel without fuss, Sort it out!
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Deb Deb
(@_DebDeb_) reported
from
Wigan, England
@virginmedia wow called up to cancel and the guy says I’ve successfully cancelled and then hangs up!!! Thank god I’ve decided not to go with you!
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
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Jonesy
(@Jonesj1988) reported
from
Liverpool, England
@virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Thorne
(@martinthorne) reported
@Mitz__P @virginmedia @O2 I'm a customer of both too. I wonder if they'll merge (and renew) my accounts before my current contacts are up and therefore give the chance to upgrade early, and include a loyalty discount 🤔
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FW
(@frozenwarning) reported
"Bell, who had a previous conviction for stalking another ex-girlfriend, was repeatedly arrested but continued to hound the victim" AND HE KEPT HIS JOB! WTF @virginmedia ?!
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F. Otto Chua
(@fottoc) reported
@virginmedia Yes, your voice message indicates that you are aware of the outage and that engineers will be on site. The outage started last night at around 22:00. Mr. #Branson needs to know that Virgin Media affects more people than Virgin Galactic or even Virgin Altantic for that matter.
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Fed Up Of Socialists
(@NotoSocialists) reported
@graham_bloor @avroenergy Customer service is as bad as virgin media
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O2 in the UK
(@O2) reported
@martinthorne Hi Martin, everything remains the same for now, so a customer’s existing O2 and Virgin Media deals won’t change. But we’re looking at what we can offer joint customers in the future. Make sure you're opted in for marketing, to hear about any new offers.
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nick kendall
(@Kendall100Nick) reported
@virginmedia The only thing I can assume is that you are failing to deliver your promised service to so many customers, that you simply couldn’t afford to be honest and offer automatic refund/account credits. But if you did I think customers would be much less cynical about you....
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Lisa Patel
(@Lisa_P117) reported
@virginmedia 2 weeks of super slow / consistently cutting out broadband not even reaching the speeds I’m paying for. What is going on?
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Herman Toothrot
(@wahc_operator) reported
@Mitz__P @virginmedia @O2 "loyal" that means nothing, I've been on the network since before it was NTL and now it's Liberty Global (VM).
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Rhys Mitchell
(@rhysymitch) reported
@virginmedia my mobile with a virgin mobile sim has just told me that a new service provider has been setup. Does this mean I am now using VM on o2 and not Vodafone? Signal also seems to have dropped for me.
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Leanne Coyne
(@LeanneCoyne1) reported
@virginmedia literally the most abysmal customer service today ! Absolutely raging !!!!!!!’ Cannot cope with these children you employ