Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 11/25/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Liverpool, Chorley, Preston, Leyland and Wigan.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomSt Helens Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!

  • josie_allan Jo Mclaughlin (@josie_allan) reported from Horwich, England

    I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!

  • whitealbo martin (@whitealbo) reported from Southport, England

    @virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @virginmedia desperately in need of some help

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    Any chance you can sort this picture issue out @virginmedia

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Aspull, England

    @virginmedia finding it very difficult to get through to someone to discuss technical support please help

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    @virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!

  • mallen_87 Matt Allen 🔶 (@mallen_87) reported from Horwich, England

    @virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?

  • wilsonbecks1 Rebecca Wilson 🌈 (@wilsonbecks1) reported from Bolton, England

    I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia

  • Shinpad11 Mackie 🇪🇺🌹☘️🇸🇱 (@Shinpad11) reported from Wigan, England

    @virginmedia yet another day blighted with intermittent connection. What on earth is happening with your broadband service? Woeful. #Wigan

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable

  • Shigufta1 Shigufta khan (@Shigufta1) reported from Blackburn, England

    @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WorldTourExhib WorldTouringExhibitions (@WorldTourExhib) reported

    @virginmedia We work with internet here, you have been down periodically ALMOST EVERY DAY for 3 weeks. Why are we paying you?!?!?!? Do something! Do your job!

  • AilidhNoor Ailidh *fuirichibh a-staigh* (@AilidhNoor) reported

    @virginmedia Thank you. It's 4g and mobile signal only. Other EE and virgin customers in the b80 area have also reported issues. Have been trying to raise this for a week or so but it's tricky to call in a problem with no phone!

  • _AngelLady_ Gail (@_AngelLady_) reported

    @virginmedia my elderly mother’s landline is down - again! Second time in as many weeks. Not acceptable as she is hard of hearing and struggles with her mobile.

  • LouBoots_ LouBoots (@LouBoots_) reported

    @virginmedia We was supposed to have an engineer come out about 6 weeks ago and he never turned up!!

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @virginmedia Ran a test, showing up as no faults/issues

  • curlotte Charlotte (@curlotte) reported

    @virginmedia no internet in SE8 - please can you fix it 👍 thanks

  • HayleyClancy5 Hayley Clancy (@HayleyClancy5) reported

    @virginmedia Our wifi is terrible! We have 500mg but getting nowhere near that at all. Weve had engineers out twice, had the modem and box replaced and it's still awful. We pay a lot of money every month for this service and it's not for for purpose.

  • PaClampitt ᑭᗩᑕᒪᗩᗰᑭITT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PaClampitt) reported

    @SkyUK DON'T DO IT FOLKS! Sky broadband is painfully slow and unreliable. Last time I rang to complain, I was advised to switch to Virgin Media. Go with Sky and you'll regret it almost immediately. READ THE TWEETS IN THIS THREAD BEFORE YOU SIGN ANYTHING! #Sky

  • JordLPM Jordan (@JordLPM) reported

    @Garulon @bbclaurak Internet must have cut out, you know what Virgin Media is like!!

  • AlicjaOpiela alicja (@AlicjaOpiela) reported

    @virginmedia I have but I received conflicting information about the issue from your customer services team so am unsure what to believe unfortunately!