Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Liverpool, Bolton, Preston, St Helens, Leyland, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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Dave R
(@SmartCoffeeOff1) reported
from
Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Stephen Old Bart #LoyalSubjectOfThePinguwalda
(@StephenOld) reported
@virginmedia 4 You have sent me texts before instead of using proper communication methods. The idea of customer service is to make thing easier for the customer - not for Virgin Media.
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Aaron Collier
(@mrmerv77) reported
I’m fed up with @virginmedia …no service again on a Friday night …pay for fibre optic …my wife can’t work from home …when I called your complaints I was told I needed to buy a booster… I already have a booster …I’m actually losing money with your broadband service 👍🏼
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Vicky S.
(@Vicky29227697) reported
@megscats @virginmedia Ours has been down all day. Was meant to be fixed by 7pm, now not until tomorrow midday (allegedly). The only good thing about this is that we finally decided we won’t renew our contract. The poor service, prolonged outages and poor communication has done the trick.
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Changeling64
(@64outsider) reported
If this letter is genuine, what does the updating of line unit actually involve and how long will it take? I contacted @virginmedia a couple of months ago regarding an irregular internet service & after being told there were no line probs was sent without notice another modem..
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Lauren Dodd
(@LaurenD14561930) reported
@virginmedia please tell me why I’ve tried to cancel my contract 4 times now and I’ve just had an email tos at my bill is overdue and I owe £102! Absolutely disgusting. 4 times I’ve phoned to cancel. I WILL NOT be paying and I will never take my broadband out with you again
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Beelay
(@nabeelmahmood14) reported
@virginmedia Customer service is of no use as for all the drop outs we get regularly to the point we have stopped complaining and wasting my own time, but never in the times I have called I have been offered a solution or compensation. Just we will be getting you connect as soon as we can...
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Beelay
(@nabeelmahmood14) reported
@virginmedia I'm not saying you are doing a bad thing, but first of all I can't wait for my contact with you to finish, keep getting drop outs every week with hours of down time each time, and your competitors currently offering 1 gig speed for what I am paying 80mb with you.
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Paul Babington
(@paulb350) reported
@virginmedia account up for renewal. Best they can offer is 42% more than new customer offer. @ThreeUK account up for renewal. Best deal they can offer is the one I’m on - cheaper than new customer offer 👍. Shame on you Virgin😡
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Viv Smith
(@vivjay67) reported
@virginmedia what's happened to customer service? Brand new connection today failed. Rang up about it and had phone put down on me after being on hold. Wondering why I left sky right now
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Karen Rachael Healey
(@KarenRHealey) reported
I get regular dropouts everyday and your customer service people are rude and unhelpful and the service is overpriced. Shame on you Virgin Media.