Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Liverpool, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Leyland |
Total Blackout | |
| Leyland |
Total Blackout | |
| Liverpool |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Rob
(@Robertlfc_) reported
from
Liverpool, England
Sort your awful Wi-Fi out @virginmedia
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Capitã Nat
(@NatashaVic) reported
from
Liverpool, England
@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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Rick Leeming - Beaker
(@BeakerRick) reported
from
Preston, England
@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Billzy
(@Billzy79) reported
from
Liverpool, England
@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia you are so crap we don't pay you to keep having problems daily
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BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Jones
(@AJUK29) reported
@Bitboy_Crypto Crypto companies need to become a *lot* more professional! I’ve interacted with several these past few years and the Customer service is *always* appalling! For non crypto, only the shockingly awful @virginmedia comes close to being as bad!
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DavidJohn878
(@DavidJohn878) reported
@virginmedia There is always problems with the apps not loading or having to log in over and over again
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x_mass
(@x_mass) reported
@virginmedia Your transfer team informed me that their procedure was that an old account at an existing address had to lose service completely before a new account is opened And that this happened over night I said that their procedure was anachronism & discriminatory against disabled people!
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Mrs G
(@gardendundee) reported
Dreadful customer service from @virginmedia in laws moved to Virgin last week. Number of issues. Landline not accepting incoming calls. Waiting on a call back from a manager since Friday. Spent hours trying to sort this out to no avail. Get different answers! Abysmal 😡
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x_mass
(@x_mass) reported
@virginmedia Your staff have also opened themselves to potential criminal prosecution by the Crown Prosecution Service for breaking the Equalities act You are required by law to make all reasonable adjustments to allow equal access to your services & Virgin cut off its customer 24 hours early
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x_mass
(@x_mass) reported
@virginmedia In the process they denied their existing customer access to net for the last 24 hours of their contract with Virgin Media This puts Virgin Media in breach of contract with their customer adding to the many contract breaches due to not meeting minimum terms for speed & latency
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Muna barasab
(@Miahadams) reported
@virginmedia @virginmedia has failed to protect my information now am being harrased by one of their employees. I was told my one of ur agent they will call me but never did, its clear am not important but if anything happens to me I told u.
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Kazzaa
(@Kazzaa_24) reported
@PREEMGAMING @virginmedia Had issues since 24/11. Called on Sun & was told if not resolved in 24 hrs they'd get someone out. Called last night & was told there's no known issues so just check cables are connected. Queried what I was told Sun, get put on hold & then told actually there are known issues🙄
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Tate
(@tate7123) reported
@virginmedia m20 area down again?
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Shane Martin 🇬🇧🇺🇦
(@shanem_2k9) reported
@virginmedia Any issues in the Birmingham B34 area? internet down for a few hours already, checking diagnostics it's advising no RF signal detected.