Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Blackburn, Liverpool, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Leyland |
Total Blackout | |
| Leyland |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Jen
(@jeniandersonw) reported
from
Wigan, England
Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!
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PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Mark
(@MILoft91) reported
from
Haydock, England
I’m paying for 500mb broadband and it’s averaging 15mb?! Wtf @virginmedia
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Ruddy
(@srudd1992) reported
from
Leyland, England
@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@MintyPNE @virginmedia I ranted & got nowhere. My wife got an engineer round and job sorted (V box on 2nd room) They don't care about customer service.
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen young
(@Hawkins99Young) reported
@virginmedia I'm gonna contact re a refund and some signal boosters that were recommended by the tech
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Vin-ce-go
(@Vincego22) reported
@virginmedia All week with no Internet or the internet cutting off every 10 mins and all you customer service can tell me is that there's an outage and it a being looked at SINCE THE 3RD OF AUGUST. I am losing business, clients and time. It's not good enough
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Paul Watchorn
(@PaulWatchorn4) reported
@virginmedia I’ve raised two complaints and neither have been acknowledged.. it gave me the following reference number for the last complaint **** which isn’t helpful at all.. but just sums up the Customer Service so far..
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Jake Trotman
(@trotman000) reported
@virginmedia Okay, fine. But it’s still not ideal that the Connect app is down.
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Pard Sahota
(@PardSahota93) reported
@virginmedia internet is down in wolverhampton... Something going on?
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rikesh tailor
(@rikesh_tailor) reported
@virginmedia I have been complaining of slow speeds for over 3 months now! My WiFi speed next to the router is 70mb, I'm on a 300mb package. #virginbroadband #slow
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marc zakian
(@marzak) reported
@virginmedia Firstly, your call centre staff are useless when there is a tech problem that they don't understand. Instead of passing you through to a tech, they put you on hold for ages. I have this problem with my own website, which I can't access via router. DNS_PROBE_FINISHED_NXDOMAIN
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Tony Roberts
(@tonyroberts3011) reported
@virginmedia There is no fault, this has been ongoing since I took the contract out with you. No one is willing to contact me to resolve it. I can’t even log into my virgin media. This is possibly the worst customer service I’ve ever had
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Asad
(@asad11___) reported
Even Virgin Media is down **** you @trussliz
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BoxlifeUK
(@BoxlifeUK) reported
@virginmedia Hi - no, there are no service outages in my area but I still can't gain Internet. What else could he the issue? I have tried all troubleshooting suggestions from hour website