Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Southport, Leyland, Bolton, St Helens, Wigan, Skelmersdale, Darwen, Newton-le-Willows, Prescot, and Leigh.

City	Problem Type	Report Time
Preston	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	E-mail	4 days ago
Blackburn	Internet	4 days ago
Southport	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 1 minute ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Wightpie (@wightpie) reported 5 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  Maureen StewartJones (@supergran22) reported 7 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Adam (@agarnett) reported 8 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Christopher Fox (@ChrisFoxRacing) reported 9 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Lindz Devine (@LindzDDub) reported 9 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Carol Rowles (@CallyRaven) reported 12 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Graeme Radebe (@Radebreast) reported 27 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Maureen StewartJones (@supergran22) reported 29 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Baxy (@Baxy2001) reported 30 minutes ago from Wigan, England

  @virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.

• 
  Bert Nash (@BertNashCha) reported 38 minutes ago from Bolton, England

  @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

• 
  s. whalley (@stavroversfc) reported 38 minutes ago from Lower Darwen, England

  @virginmedia your broadband is down again 🤬

• 
  kevin.james (@pillbo01) reported 38 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Woggy (@Allenwalkden) reported 39 minutes ago from St Helens, England

  Internet @virginmedia is down in WA10 and your device status page is giving a 404

• 
  Joe (@Joe95976011) reported 43 minutes ago from Atherton, England

  @virginmedia worst customer service ever

• 
  Lindz Devine (@LindzDDub) reported 46 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 47 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  Maureen StewartJones (@supergran22) reported 49 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported 56 minutes ago from Bolton, England

  @virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mehrdad Yousefi (@MY21_Oracle) reported 4 minutes ago

  Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

• 
  Christian Smith (@SmithChristian4) reported 7 minutes ago

  @lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….

• 
  Minute Market (@Minutemarketio) reported 9 minutes ago

  Virgin Media Gets Fined 🫰 Virgin Media was hit with a £28 million, or roughly $37 million, fine by UK regulator Ofcom for repeatedly making it harder for customers to cancel contracts between 2022 and 2024. That is not just a consumer-rights story. It is a warning for telecom and subscription businesses that “retention tricks” can become regulatory liabilities. In a market obsessed with recurring revenue, cancellation friction is now a legal risk.

• 
  Mila (@LYCOICAT) reported 9 minutes ago

  @virginmedia since you’ve merged with o2 there service has spoiled and causing me immense distress you didn’t read my dm

• 
  Blah! Blah! Blah! (@djnikc) reported 13 minutes ago

  @ElJaffoGuzman @virginmedia you won't help still waiting for a reply myself

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 16 minutes ago

  BBCs report on Virgin Media is 100% accurate. When I informed them that i had moved house to an area they did not cover they pushed me to stay until my contract ended. I had also had several technical difficulties to which they delayed any actions to fix the tech issues; what was the issue? i was unable to change my email. I call their customer service dep and neither of them were able to help me. This happened on several occasions Where i had to wait WEEKS for very easy to solve problems. @virginmedia

• 
  Activists & Agitators ✊️🖕 (@ActivistAgit8or) reported 19 minutes ago

  @Ofcom @CommsOmbudsman u sided with @Virginmedia in our complaint that exposed all of this abusive behaviour to customers. VM claimed a 3rd party was to blame for VM having the wrong address. Yet VM installed my mothers equipment at her 🏡 so how does that add up? U need investigated

• 
  Daithi (@daithigor) reported 23 minutes ago

  I used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.

• 
  Sir Rapid Rod (@RodRapid1784) reported 23 minutes ago

  @virginmedia is there a problem with phone signal atm

• 
  fatmogs1 🐎 (@fatmogs1) reported 24 minutes ago

  @virginmedia What about poor O2 customers who have been trying for months, with loads of wasted hours of listening to hold music, to unlock their accounts. I have been told 17 times now that it would be sorted, still not sorted. I think I’ll need to move all my family’s phones.