Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Blackburn, Wigan, Skelmersdale, St Helens, Bolton, Leyland, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
||
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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Jools 4
(@jjools4bob) reported
from
Liverpool, England
@virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number I wish to cancel my contract but haven’t got time to be constantly on hold.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
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Geoff Parkinson
(@GeoffParkinson6) reported
from
Tyldesley, England
@davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin
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Dan Cross
(@dancross88) reported
from
Haydock, England
Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.
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Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia wow I’m Disappointed with your services last wk there was an outage so u gave 5g for every1 to use didn’t know you was gonna take it away on the Monday I think that’s disgusting I have five lines with you plus home! Something better needs 2 b done not all use net
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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AmyNaylor
(@amynaylorr) reported
from
Liverpool, England
@virginmedia Hi, my 4G/Phone calls/Texts arent working on my phone even though I have 4 bars of signal, wondering if it's a phone problem or a problem with the virgin network
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia do you have an alternative number , I wish to cancel my contract but haven’t got time to be constantly on hold .
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Walton
(@ClaireW58747855) reported
@virginmedia @virginmedia No I’m not. This is awful service. Still no one has called me from my official complaint…it’s like @virginmedia just ignore their customers! I am now left wishing I went elsewhere for my internet.
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Sally 💛 #CovidInquiryNow #FBPE #FBPPR #GTTO
(@SecondSopSal) reported
@virginmedia The customer relations team has WhatsApped me this morning. But I am angry that I am expected to justify my decision and that the process takes so long while I wait to be messaged back. A less assertive customer would feel very daunted.
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Carys Barton 💙🫀#TheFword #Freedomfromfailure
(@CarysBarton) reported
Does anyone have a direct number for customer services at virgin media please ? I have several issues and the 0345 number just cuts me off . I need to speak to an actual person ! I’m losing the will !!!! @virginmedia
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R Bamber
(@RABAMBER) reported
@virginmedia when do you intend to have intelligent WiFi again? You website has been saying you aren’t taking registrations after being “blown away” by demand for over a year now. Pretty sure going to BT I wouldn’t have this issue
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Sonic/Pro Gamer 1911
(@protweetyt) reported
@Mia_Cluer @ParamountPlusUK @virginmedia Guessing it’s just for Sky Customer with a Sky Cinema Subscription.
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Andrew Irving
(@ChronopolisFell) reported
@SimonWendholt @virginmedia Exactly, 'please only call if you need to' who has that as a headline on their contact page?!?' No phone line as well for over 2 months, being told absolute garbage via customer support call after call. Engineer comes 'yeh, everything's fine you just needed activating remotely'
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Mazgeandco
(@mazgeandco) reported
@virginmedia It seems you have misunderstood and think that it is appropriate to direct customer to read and find a solution to your issue ourselves? You are failing to provide reliable service that we are paying for, we got in touch with your team numerous times now and you have not fixed it
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Emily or Emilie
(@emily_or_emilie) reported
@virginmedia upgraded to 200mbps but no Wi-Fi no longer works upstairs in my house?! #help
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paulhooker
(@paulhooker4) reported
@virginmedia hi there this is getting really stupid now the tv and broadband is still keeps going on and off the service is getting worse and having been with you for 25 + and it’s not even 8am was happening yesterday with bearly any help or info in the nw5 area
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Reece Moore
(@reecemoore613) reported
@virginmedia To try and renew my contract, spent 3 hours on your online chat, only to be sold something that didn’t exist and have the cost changed on us last minute so try and call and you hang up, so now trying to get hold to leave