Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/08/2025 19:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Blackburn, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.

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City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call

  • ShevingtonShark SHEVINGTON SHARKS (@ShevingtonShark) reported from Shevington, England

    @virginmedia we have NO Internet at WN6 8BQ ALL DAY. This is very, very poor. What is the problem??

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've spent three hours over two calls waiting for you to confirm a discount on my below standard broadband and to deliver a booster. I have had to escalate a complaint as it couldn't be resolved on the phone yet I'm still waiting for the level of service promised!!!

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia still holding 1:24 mins later. Your customer services are shocking

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia I’ve just told told by one some in your team that, there trying to educate me and that I’m rude. After I asked to speak to there manager because they wasn’t getting the reason of my call today

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬

  • pkitch1 paul kitchen (@pkitch1) reported from Whittle-le-Woods, England

    @virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though

  • _StephRooney SR🦄 (@_StephRooney) reported from Liverpool, England

    @virginmedia Its not working again so you better fix it

  • ShevingtonShark SHEVINGTON SHARKS (@ShevingtonShark) reported from Wigan, England

    @virginmedia Yes, nearly 48 hrs now. What is the issue? I work from home, and currently unable to do so🤬🤬🤬

  • Anupdesh_UC SharmaUC (@Anupdesh_UC) reported from Liverpool, England

    @virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..

  • liverlas sarah ellingham (@liverlas) reported from Liverpool, England

    @virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • tonycarroll14 Tony Carroll (@tonycarroll14) reported from Liverpool, England

    @virginmedia Hi guys, was wondering if you could please help my Virgin isn't working!

  • Bismurff Lauren Fox (@Bismurff) reported from Warton, England

    @virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown

  • _StephRooney SR🦄 (@_StephRooney) reported from Liverpool, England

    @virginmedia I know that it says there are issues in the area

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IainRowan Iain Rowan (@IainRowan) reported

    There are few 'customer service' experiences as disheartening and annoying as trying to terminate a simple mobile contract. yes #virginmedia I'm talking about you. Even the lads who got out of Alcatraz might have struggled.

  • IKBarberShop Israel Keys Barber Shop (@IKBarberShop) reported

    @virginmedia The same team I've been calling since Monday...? Tried that and I'm fed up with a lack of urgency or information. Also why should I need to keep calling? What happened to customer service and YOU guys taking the initiative to call me about a breakdown in the service I paid for

  • Th3or Theo (@Th3or) reported

    @virginmedia every single day, latency issues abound. Doesn’t matter whether the hub is restarted, reset, nothing fixes it. What on earth is going on with your service in N4?! This happens EVERY day

  • Lakmaker1 Marcelle Samuels (@Lakmaker1) reported

    @virginmedia Tried different browsers and incognito.imI can access emails on my phone but not any computer.THIS problem began 2 weeks ago when my original primary acct was cancelled at my request as I never use it& it was transferred to my marcelle.samuels@ntlworld account. It was msamuel2

  • lisadwilkins11 Lisa Wilkins 🎸🎵💙 (@lisadwilkins11) reported

    @virginmedia seems to be an issue in the UB3 area. Can you confirm?

  • tjb_uk Tim (@tjb_uk) reported

    @virginmedia Unfortunately your service page says there are no issues and everything is green. However we have had no dial tone on our landline all day. The ref ive been given is 37624570 which relates to the fault ... apparently. Any updates would be appreciated ;-)

  • SjSmithy13 MrScottJ89 (@SjSmithy13) reported

    @Almondzmbduck Mine’s the **** of the south, courtesy of crap @virginmedia

  • MadAboutAFC suckmyleftone (@MadAboutAFC) reported

    @virginmedia Upgrading or renewing my contract but based off this level of service I’m questioning what exactly I pay for

  • SarSteph1686 Sar (@SarSteph1686) reported

    @virginmedia appalled by the response I get from customer service. billed incorrectly for 3 months (and not in line with our contract) and refuse to allow me to leave my contract early unless I pay £240 fee. 6 agents spoken to and so far the first 5 failed to resolve - awful

  • Redrog76Part2 Rog (@Redrog76Part2) reported

    @virginmedia do you actually have any staff that do what they promise to do?. Absolute joke company and when people in the chief executives office are lying there is no hope. God help @O2 merging with these clowns they couldn't run a bath.