Virgin Media Outage Report in Wrightington, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Southport, Preston, Liverpool, Leyland, St Helens, Bolton, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Wigan |
Wi-fi | |
| Blackburn |
||
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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Liam Fitzpatrick
(@LiamFitzy9) reported
from
Liverpool, England
@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
**** @virginmedia shit internet!😡
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
@virginmedia you are just awful at customer service and fault management. I am utterly appalled
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Rachel Barrett
(@Rach_Barrett) reported
from
Liverpool, England
@virginmedia WHY is your online accounting so so bad. Page never loads
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laurence Braithwaite
(@LaurenceBraith1) reported
I want to tell you a story about broadband. I call it my #VPNightmare If you're not a @Virginmedia customer YOU DO NOT NEED TO READ ON. 1 of 15
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Russ Taylor
(@RussTaylor83) reported
@virginmedia 48 hours after your engineers visit and now my entire broadband supply has gone down yet again. Amazing.
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Alison Rowley
(@SelectedTweets) reported
@virginmedia We have now been told tonight that the issue is with the engineer management and assignment team being based in India. We completely understand the emergency situation there, but why was this info not shared sooner instead of related cancellations with no explanation?
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Laurence Braithwaite
(@LaurenceBraith1) reported
Called IT support again. A bright spark had spoken to a colleague in Leeds who had seen similar problems with other @Virginmedia customers. He told me that the @virginmedia hub was 'throttling' my VPNs because it did not recognise them. 5 of 15
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NMD DetrimentKoi™
(@DetrimentKoi) reported
Finally found the problem with my Internet @virginmedia have put traffic managment on my upload and refusing to remove it , ombudsman here we come
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*KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️
(@KirkbyScouser) reported
@Simon_Shell @Hunner6times @virginmedia Someone needs to have a word with Virgin media about their smoke signal/carrier pigeon wifi internet service or lack of! Watchdogs or whomever
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lesley thom
(@lelswimming) reported
@virginmedia Made a complaint weeks ago. No response!!!
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Chloe Ledger
(@cledger82) reported
@virginmedia And that also sums up how awful your customer service is!
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bobbylonglegs
(@bobbylonglegs94) reported
@virginmedia terrible customer service for returning customers I remember why I left originally. Easy install box doesn't fit wall fitting in need of engineer. No paying for a service I can't use till eventually an engineer turns up. Should of stayed with sky.
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☺
(@Jazzsquare_) reported
@virginmedia 21 days without full services!!! Two engineer visits!! 4 rude calls!!!!! HELP NOW