Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 02/24/2026 07:25

February 24: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Leyland, Wigan, St Helens, Bolton, Southport, Skelmersdale, Preston and Prescot.

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City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • LeylandDavid David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia How many more times, the landline is NOT working (no dial tone).

  • Andy_Dunbar Andy Dunbar (@Andy_Dunbar) reported from Liverpool, England

    @virginmedia Is that minimum 12 months subscription or can I cancel at anytime?

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @KindredUK @virginmedia The entire city it down it seems.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @virginmedia Broadband down completely. Need to work from home, what's going on.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia This takes me through to a help and support page - what do I do next?

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @virginmedia how can we find out when you are transferring our mobile numbers to the vodafone network instead of ee?

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • 1agsgsg John (@1agsgsg) reported from Liverpool, England

    @virginmedia live chat, phone lines no one answers all I want to do is cancel my service

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @virginmedia Broadband and phone lines down in the L4 area yet again!!! I wish to cancel my contract early as you are failing to keep to your side of the agreement and provide a reliable service!!!! Piss poor

  • LeylandDavid David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???

  • LeylandDavid David Gardner (@LeylandDavid) reported from Leyland, England

    @virginmedia Reported the problem yesterday after your response. Should have been fixed by 10am today apparently, but still nothing.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @virginhelp @lisa_sandland @virginmedia It's not Lisa's fault, it's YOURS!!! The whole of a city is down

  • MattyHankinson Matt Hankinson (@MattyHankinson) reported from St Helens, England

    @cathd100 @virginmedia I’m having the same issue! Annoying!!!!!

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @JolyonMaugham @virginmedia @SP_EnergyPeople ongoing complaint since March. They are actually extorting me.

  • Clare___bear Clare Bagan (@Clare___bear) reported from Kirkby, England

    @virginmedia just spoke to a lovely guy on the phone. However, I don’t understand how you can justify charging £40 + for a deal that is £32 online for a new customer. I’ve been with you 20 + years, nothing needs doing to the account. It’s already set up. No point being loyal?

  • john_taxi ☺johnshere (@john_taxi) reported from Leigh, England

    @virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand

  • gilliblogs Gill Lysons (@gilliblogs) reported from Newton-le-Willows, England

    @yicker @virginmedia Had the same thing when my Gran was poorly, trying to explain to HMRC why they couldn’t visit her for an assessment - eventually I had to say “look, she’s dying” Bloody awful . Hope you’re ok xxx

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia The main thing here is that not one person who I have come into contact with in your organisation wants to take ownership of the problem and try and resolve it which is the essence of customer service. It’s a massive fail.

  • Joanneincrosby Joanne Johnson (@Joanneincrosby) reported from Liverpool, England

    @virginmedia tried to contact Virgin media for days! We had no internet for last Saturday, Sunday , Tuesday in the area . You call and it will not let you contact to anyone as it’s a complex problem in the area. Anyone know a better provider I’ve totally had enough.

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ewenglass Ewen Glass (@ewenglass) reported

    Please, for the love of all that is good and just, sort out your broadband service @virginmedia - it’s been down on and off all day

  • woolenhattwitch woolenhat (@woolenhattwitch) reported

    When you can't even check to see if it's your WiFi that's the problem or the network cos their status checker website is down. I'm assuming it's you, yet again, @virginmedia

  • Mark_Esquire1 Mark.Esquire 🇬🇧 (@Mark_Esquire1) reported

    @virginmedia absolutely wan@ service been down all day.. know wonder Branson filing for bankruptcy

  • JeremySkinner Jeremy Skinner (@JeremySkinner) reported

    @virginmedia Your communication around this issue has been utterly unacceptable

  • UponChest LiverbirdUponMyChest (@UponChest) reported

    @virginmedia @beckitumber This is not unusual though. Virgin drops out every day, every 20/30 minutes for 2 minutes at a time. Today's outage is just a more accomplished circus of lies and incompetence.

  • KatGill1993 katie (@KatGill1993) reported

    @virginmedia When is this going to be fixed? Just went off again, wireless is intermittent….. we don’t pay you high amounts for disruptive service.

  • princess_knicks princess knickers (@princess_knicks) reported

    @virginmedia @o2 without virgin internet I’m relying on o2 4g…which is also grinding to a halt. I know you’re combined now…what the hell is going on, when will it be fixed and how do I get a refund for lack of Virgin and o2 service?

  • MScott1891 MrScott1891 (@MScott1891) reported

    @virginmedia Has made working from home awful today, thank god for mobile hot spots

  • carl_cooking CookingWithCarl (@carl_cooking) reported

    @virginmedia @virginmedia utterly disgusting service

  • CrankJustified The Lady Earl of F All (she/her) 🏳️‍⚧️ (@CrankJustified) reported

    @HanTheHippy Well my Virginmedia held up most of the day but then had to log back into BT for the last half hour of work and again now... colleagues on Sky saying they've been having issues too.