Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 11/20/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Chorley, Liverpool, Bolton, Preston, Leyland, Wigan and St Helens.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomChorley Internet
United KingdomBlackburn Internet
United KingdomLiverpool TV
United KingdomBolton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡

  • dazzle961 andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!

  • Hartley86 Tim Hartley (@Hartley86) reported from Leigh, England

    @virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me

  • TezzP Tezz P (@TezzP) reported from Haydock, England

    Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia

  • Jonesj1988 Jonesy (@Jonesj1988) reported from Liverpool, England

    @virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡

  • Sauber_Dave David Kelly (@Sauber_Dave) reported from Maghull, England

    @virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.

  • stephraim83 Steven E Whittaker (@stephraim83) reported from Chorley, England

    @virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia morning is anybody online please i need help

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please

  • TerryBpne Terry Brooks (@TerryBpne) reported from Walton le Dale, England

    @virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.

  • stephraim83 Steven E Whittaker (@stephraim83) reported from Chorley, England

    Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can anybody help please is there anybody online please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia you have got me in trouble with my bank and now i need help please can you help me please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MadHatt55379249 Mad_Hatter (@MadHatt55379249) reported

    @virginmedia @VirginMediaCorp I have been with your company since 02/10 and the BB service and customer has been terrible. After getting nowhere with after speaking with agents or a manager I have cancelled my contract with you. Now you want to charge me 235£ to disconnect.

  • SteveLOFC Steve (@SteveLOFC) reported

    @virginmedia Nope, I’ve not had time to call plus I want to call from their land line so I got get charged. I’ve reported the problem twice and bill is still getting charged daily for a number not dialled.

  • jonesy55069032 jonesy (@jonesy55069032) reported

    @virginmedia My internet has been cutting out on wifi and cabled. I don’t even use your services anymore as they’re useless but I’m left forking out for the monthly bill. It’s a joke. Why will you not let me cancel without an extortionate fee when you have not upheld your side of the deal?

  • Nikz_B Nikstarrr (@Nikz_B) reported

    @virginmedia broadband has been up and down all week like a yoyo. Please fix up! You can take my money but have no issues providing a shocking service in return!

  • philwoodford philwoodford (@philwoodford) reported

    @virginmedia My blueyonder email went down again (second time recently). Reset password and can access via my phone again. But get ‘403 forbidden’ on a desktop when I log in. I can see from tweets here that I am not alone. What exactly is going on?

  • NadSings Nadeem Crowe (@NadSings) reported

    .@virginmedia why are you selling a 1gb service during a known outage in my area? I've been given three dates and now told this outage has been since April and is ongoing until December. You shouldn't be currently selling a package you can't deliver until December. #virginmedia

  • BooksBySueDay Handcrafted Books by Sue Day (@BooksBySueDay) reported

    @virginmedia @grumpyoldprof Same issue here and no one is responding to my tweets. Apologies for jumping onto your thread @grumpyoldprof

  • barrypirie59 barry pirie (@barrypirie59) reported

    @virginmedia is there a current outage / issue with e-mail? I have had no access since Tuesday evening and cannot seem to be able to reset : change password etc…..

  • jonesy55069032 jonesy (@jonesy55069032) reported

    @virginmedia Are there not 2 sides to a contract? It is on every device rendering your services useless. Been phoning CS for 6 months with no avail. And you are refusing to take any blame and expect me to pay £140 of what’s left of a £216 contract. Is this how you treat all of your customers?

  • 25z2 © Bias BIOS (@25z2) reported

    @virginmedia Right well it came in at over 1000 so I guess we are all good, albeit no other test service tops out at over 600. Thanks