Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Preston, Liverpool, Leyland, Wigan, Skelmersdale, Prescot, St Helens and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
Wi-fi | |
| Preston |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
Internet | |
| Leyland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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Jonesy
(@Jonesj1988) reported
from
Liverpool, England
@virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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David Kelly
(@Sauber_Dave) reported
from
Maghull, England
@virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Ratcliffe
(@jcratcliffe) reported
@virginmedia Unfortunately no and I am very frustrated. I spent over three hours yesterday being passed between various departments which ended with being promised someone would email me which has not happened. I’ve put in a complaint but resolution team have told me to phone again 😤
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Rohit
(@Rohit19077) reported
@virginmedia I think all this is done and I am so frustrated that you guys are not able to resolve the issue. The engineer visited yesterday. And how am I suppose to replace the equipment if you are not sending a replacement ?
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rab_147
(@rab_147) reported
@virginmedia @JEtchells88 £8.50 on a £100 bill is above inflation. Spare us the b/s about reinvesting in the network..you have been trotting out that line every year for some time. It's greed. Pure and simple.
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Joe E
(@JEtchells88) reported
And as I type, just been cut off again with no explanation by your call handler. A few minutes after mumbling something about a ‘system error’. **** customer service keeps on outdoing itself at @virginmedia
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Ty⚒
(@TSHIBU0_1) reported
@virginmedia can you please sort out your below average customer service and the god awful internet service I’m receiving
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Joe E
(@JEtchells88) reported
£8.50 per month to be added for no extra benefits and it’s clear from seeing other deals out there I’m already being ripped off. And your wifi is unreliable. A cut and dried exercise in poor service all round. Good riddance to you @virginmedia
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James Evans
(@JammEvans) reported
@virginmedia Customer of 5years here… so apparently if I have Wi-Fi issues. VM advice is that I should turn off some of my connected devices. I have 9 devices (below UK average) most of which are not in use as they are in standby. Issue not fixed, advice is a joke!
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Zara Aitken
(@ZaraJAitken) reported
@virginmedia called to cancel as your price rise is ridiculous. I already moved to @SkyUK so was very firm in stating I just want to cancel. When I asked when the cancellation is from and how I return your equipment the reply was “30 days. Just Google collect+”
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Flybird
(@FLYBIRDX) reported
@virginmedia Hi again. As in there’s a problem with the link
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Erza ⚔️
(@GivePlutoRights) reported
@virginmedia It won’t help there is a fault and it isn’t being dealt with - worst service I’ve ever had