Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Skelmersdale, Preston, Wigan, Southport, Prescot, Leigh, Leyland, and Billinge Chapel End.

City	Problem Type	Report Time
Blackburn	Internet	21 minutes ago
Blackburn	Wi-fi	2 hours ago
Blackburn	Internet	3 hours ago
St Helens	Wi-fi	3 hours ago
Blackburn	Internet	5 hours ago
Bolton	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Carol Rowles (@CallyRaven) reported 3 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  patricia foy (@PattipooFoy) reported 4 minutes ago from Blackburn, England

  @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

• 
  kevin.james (@pillbo01) reported 8 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  kevin.james (@pillbo01) reported 8 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Sharron Rawlinson (@SharronRawlinso) reported 9 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  DM 🦌 (@DaveMbootlebuck) reported 11 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 12 minutes ago from Wigan, England

  @virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.

• 
  Liz Tuite (@tuite_liz) reported 13 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Mrs Smith (@SmithysMaud) reported 24 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Bert Nash (@BertNashCha) reported 31 minutes ago from Bolton, England

  @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

• 
  owen southworth (@obpls1995) reported 31 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  BeanBolt (@BeanBolt) reported 36 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  TheAspiLawStudent #NoReturns (@LawAspi) reported 37 minutes ago from Chorley, England

  @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

• 
  Elliot ⚽️🏈🎮 (@SourEnvy) reported 37 minutes ago from Preston, England

  @virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?

• 
  sarah (@ms_sasmassey) reported 39 minutes ago from Preston, England

  Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

• 
  Anthony Murphy (@anthony_murphy1) reported 40 minutes ago from Bolton, England

  @virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 41 minutes ago from Wigan, England

  @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

• 
  Paul Stockton (@pstock62) reported 51 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  John Kelly (@John_Kelly17) reported 52 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Mrs Smith (@SmithysMaud) reported 52 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hobbs (@obbsie) reported 4 minutes ago

  @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 6 minutes ago

  @virginmedia Ive had 5 complaints in with you, 3 have only ever been looked at and all i get is , " we'll make sure things are done differently " yet never are. So no thanks ive had more than enough of your excuses I'll do what Ben is doing and go to the ombudsman. You really are terrible

• 
  K D (@kevdev83) reported 7 minutes ago

  @virginmedia Any idea why my Internet is so crap today on the wirral literally dropping out constantly and it's the holidays the kids are going mad

• 
  Clareactually (@ActuallyClarex) reported 9 minutes ago

  Fk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.

• 
  claire whyte (@clairewhyte12) reported 11 minutes ago

  @O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.

• 
  Carrie (@IamCarrieagain) reported 13 minutes ago

  @virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 15 minutes ago

  What rude people they are @virginmedia Was on the phone, finally someone will collect the old modem. However, I will be cancelling my tv and landline services. Will keep VM broadband until such time as I can source a suitable alternative. Disconnection fee to pay.

• 
  Anumcara (@Anumcaras) reported 16 minutes ago

  @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

• 
  Mike Fuller (@ninepine) reported 19 minutes ago

  @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

• 
  Dr Helen Ingram (@drhingram) reported 21 minutes ago

  @Benleo I mean it would be awful if people just kept .... @virginmedia