Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Leyland, Wigan, St Helens, Bolton, Southport, Skelmersdale, Preston and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Liverpool |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Leyland |
Total Blackout | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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val alker
(@ValAlker) reported
from
Liverpool, England
@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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David Kelly
(@Sauber_Dave) reported
from
Maghull, England
@virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
@virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Catchlove
(@markcatchlove) reported
Not a great way to start the day with being frustrated by @virginmedia - the most appalling service ! Sending a 2nd engineer out to check whether the first engineer did their job right!! Also asking me questions only an engineer could answer!
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John Kirby
(@csljohnkirby) reported
Also, I spoke with @virginmedia today, & was promised twice on the call, & I confirmed it twice with them too, that I would get an engineers visit today, & then immediately I put the phone down, got a text saying it was tomorrow between 4pm & 7pm.
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Adeel5286
(@Adeel5286) reported
@virginmedia Hi, yes I saw this post and I have activated roaming through my network options (I don't have any virgin sim toolkit app) no service - emergency calls only
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kazzaL
(@karenlhumphreys) reported
@virginmedia Please everything has been checked our end and your end multiple times! It’s just not acceptable ! Already researching other providers neighbours with sky hasn’t gone down once in 3 years
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DB
(@drbedoe) reported
@virginmedia Of course you are. So why not add a note to website to state that online complaints are not working. I've been waiting patiently for my previous complaint only to find it was never despite a response to the contrary. Oh and any you could phone me?
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Tom Caldwell
(@cheeznwine) reported
@virginmedia There is clearly a training issue at play here and at a time where everyone is struggling financially an extra months premium because staff aren’t doing their jobs properly is unacceptable.
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David Pringle
(@dave1pringle) reported
@virginmedia ordered the Hub5 and confirmed, got screenshot, to then be told not eligible.. connection is terrible lately, struggling to keep connected whilst WFH.
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help
(@help49147422) reported
@virginmedia i have been calling that number every week since august, they are no help at all
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Robo
(@Murphy2O9) reported
Absolutely disgraceful service these past few months from @virginmedia. Long periods of no service, endless calls and chat, getting fobbed off, was promised credit to my account months ago as compensation which NEVER came. Connection goes down AT LEAST once a day without fail 1/2
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John Kirby
(@csljohnkirby) reported
This is the first time I have every had to say this, but whilst I have had poor service from @virginmedia before, I have never had extremely rude & unhelpful service, & I have experience that twice today