Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/15/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Liverpool, Bolton, Preston, Wigan, Leyland, Skelmersdale, Prescot and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • CllrMichaelHaw Councillor Michael Haw (@CllrMichaelHaw) reported from Eccleston, England

    @stevehhh so if there are issues with Virgin Media they can easily switch to BT. If BT High Speed Fibre Optic broadband can be secured sooner, rather than later, those residents who are experiencing issues with Virgin Media can switch/be able to access the High Speed Fibre Optic service.

  • kevchem1 Kevin Skinley (@kevchem1) reported from Liverpool, England

    This is really awful all round. Really hope virginmedia come to their senses

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    @emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠

  • dottydinosaur Dorothy Carr (@dottydinosaur) reported from Blackburn, England

    @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

  • Pinkandwild MJ (@Pinkandwild) reported from Bolton, England

    In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService

  • soniaagnew1 Sonia (@soniaagnew1) reported from Liverpool, England

    Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned

  • JonGre69 Grolshy (@JonGre69) reported from St Helens, England

    @virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡

  • kaths77x Kathryn Skelly (@kaths77x) reported from Liverpool, England

    @virginmedia disgusted that as a valued customer for over 15 years, I’m moving property, wanting to move my services to my new address but because it is above a business you will not install so you are charging me for closing my account which I do not want to do 😡

  • KRobbo1982 Karl Robinson (@KRobbo1982) reported from Liverpool, England

    @virginmedia are a joke! Ive lost my services for today due to their incompetence. Been on the phone for 45 mins and got nowhere. Complaint lodged which will also get nowhere i bet.

  • BobbyBattersby bobby (@BobbyBattersby) reported from Chorley, England

    @ITV gone down on @virginmedia

  • kaths77x Kathryn Skelly (@kaths77x) reported from Liverpool, England

    @virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡

  • jmcloughlin jmcloughlin (@jmcloughlin) reported from Liverpool, England

    ITV is down on Virgin Media in Liverpool. This means Gardeners’ World is going to get ratings akin to City of Death Part 4.

  • libbyjaynekeane Libby Keane (@libbyjaynekeane) reported from Liverpool, England

    @EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤

  • kaths77x Kathryn Skelly (@kaths77x) reported from Liverpool, England

    Absolutely shocking ‘customer service’ if that’s what you can call it from @virginmedia I would not recommend them whatsoever and will not be to any of my friends and family, thanks for nothing 😡

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order

  • UBuildmain Jeff Griffiths (@UBuildmain) reported from Atherton, England

    @virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    @virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me

  • CllrMichaelHaw Councillor Michael Haw (@CllrMichaelHaw) reported from Eccleston, England

    @stevehhh Virgin media is accessible, the problem has been reliability. A number of residents on those roads listed have had severe issues with the service & from experience BT Broadband is the more reliable. For example, in Eccleston Park residents now have access to Virgin & BT... [cont]

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spurs_me_on Liam McGarry (@spurs_me_on) reported

    @virginmedia I’d also suggest to everyone looking for a #broadband provider that they look elsewhere as Virgin provide truly awful service. Save yourselves the pain of having to call people that cannot help you.

  • emmaweb2006 makeupbyemma81 (@emmaweb2006) reported from Dundee, Scotland

    @virginmedia live Fintry dundee is A problem with the service because there’s a problem with me

  • cryptonite_01 Cryptonite (@cryptonite_01) reported

    @virginmedia Now my Internet has been disconnected when the advisor clearly said they will cancel the move request until my complaint is looked at. Sort this out I work from home and require Internet

  • giles_cosgrove Giles Cosgrove (@giles_cosgrove) reported

    @virginmedia It's fine, I went out and stayed at a friend's place, router seemed to have sorted itself out but I won't cancel the technician coming as I want to make sure it won't happen again to be on the safe side. Appreciate your time and understanding!

  • agjxcv Lants 🍯 (@agjxcv) reported

    @virginmedia any idea when the internet in the N9 area will be fixed. We work from home and can’t afford to keep having the internet randomly cut out. Been happening for 5days now. The site said someone will be out but the date keeps changing.

  • Annagoge Anna Park (@Annagoge) reported

    @virginmedia So not a cable issue.

  • Babyblu57132418 Babyblue (@Babyblu57132418) reported

    @virginmedia Morning guys I am really really upset I’ve just received a late payment message even though I’ve received a returned cheque!!!!! I have absolutely no ability to cash a cheque and want this cancelled. Can you please provide me with a phone number to make a formal complaint and

  • Danielle27xox Danielle Saunders (@Danielle27xox) reported

    @virginmedia It’s still down, my wifi box is flashing green lights. But in my area there is works being done

  • somnomna Ally S (@somnomna) reported

    @virginmedia we moved house last week and today you send me an email about returning equipment I left in my old house and you are sending a bag there. Our contract ended on the 9th because we moved away BEFORE that date! Unbelievably stupid set up

  • cryptonite_01 Cryptonite (@cryptonite_01) reported

    @virginmedia Just spoke to an advisor who said they were supposed to cancel the move on their end but they forgot. Now I'm being told it can take upto 48 hours for my line to be connected again. I can't wait 48 hours I have work to do from home. Its an error u guys have made so sort it asap