Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Blackburn, Preston, Wigan, Bolton, Leyland, St Helens, Southport, Prescot and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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David Kelly
(@Sauber_Dave) reported
from
Maghull, England
@virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia morning is anybody online please i need help
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
@virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Raymond Webster
(@webbynfluk) reported
from
Penwortham, England
@virginmedia can we sort the red button issue out please
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
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Terry Brooks
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
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Steven E Whittaker
(@stephraim83) reported
from
Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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Jonesy
(@Jonesj1988) reported
from
Liverpool, England
@virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CactuarMike
(@CactuarMike) reported
@virginmedia You have arranged an engineer to the property to see if there is even an issue (as if the issue hasn’t already been there and confirmed by an engineer 6 months ago), and I was slapped with the add-on “if the engineer confirms that the issue is not with VM you will be fined £25”.
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Jules A
(@Jule5y) reported
@virginmedia The hub for my Hive heating system went down with the wifi two weeks ago and wouldn’t restart once my wifi came back. I was left with no option but to replace it. It had been working fine until the wifi outage, that seemed to trigger it.
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Phil Wright
(@pwcwright) reported
@virginmedia well you have ruined my evening, can't watch the England game as my services are down again for the second evening running, will be cancelling tomorrow after being with you for 10 years, service you give now is rubbish
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MWA 💙
(@OneSetofFingers) reported
@virginmedia your new WhatsApp process is a disgrace. Over 24hrs to sort out an upgrade, asking the same questions over and over if didn’t get back within a few minutes, when you took far longer to respond. Never again. A will-sapping, anger creating shambles.
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Sarah Chadwick 💙
(@SarahChadwick4) reported
@virginmedia No it just says you are aware but like I said it's been happening virtually since I joined with the exception of the week or two after the engineer came. The internet has come back on again but like I said it's the intermittent dropping of the internet that's the problem
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Hayreddin Barbarossa
(@OghuzKh) reported
@virginmedia No, it's the router. I use wireless and I will not pay any forthcoming bills if this issue is not resolved. I will not pay for a service I do not receive.
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MindYour Business
(@BSIntollerant) reported
@O2 @GoodThingsFdn @virginmedia Would get connected, but your customer service is rubbish. Claims to work until 21:00 pm but automated hangup at literal 20:00. Useless.
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Arrann Diamond
(@arranndiamond) reported
@virginmedia We’ve done this. They were utterly unhelpful. The Router has loat all our port forwarding rules and now won’t save when we add them. They have said that the internet is active so it’s internal. But there’s clearly a router issue.
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Obi-**** Enobi
(@Vyewalker) reported
@virginmedia not complaining, but the phone adaptor for calling over fibre is not working. Yesterday was the go live date for us. I've tried all the obvious things. Is this a known issue?
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☯ Serenity & Sage ☯
(@LxGeorgie) reported
@virginmedia my WiFi connection is not working. Please fix this issue immediately