Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/24/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Bolton, St Helens, Leyland, Skelmersdale, Wigan, Preston and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • mallen_87 Matt Allen 🔶 (@mallen_87) reported from Horwich, England

    @virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia Okay let me start from the beginning and just read everything I say and then give me a solution. I tried watching on my Mac last night. It kept telling me to register my device so I did. And now it’s saying there’s max devices registered and won’t let me watch anything

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • mattwood1702 Matt Attwood (@mattwood1702) reported from Liverpool, England

    @virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down

  • Matt1740 Scents & Trendz (@Matt1740) reported from Liverpool, England

    @virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Aspull, England

    @virginmedia finding it very difficult to get through to someone to discuss technical support please help

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia can you help me I’m trying to register my device with virgin tv go and everytime I go onto it it says to register the device. I’ve done this 5 times and now it’s not allowing me to watch anything because maximum number of devices have been registered

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia TV/Broadband issues again! WN2

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia your internet service is a ******* shambles. How do I contact someone to make an official complaint about the service I receive. Which is non existent for most of the week?

  • NealJFletcher Neal Fletcher (@NealJFletcher) reported from Liverpool, England

    @virginmedia Nope, no outages. It’s been the same for days now. As I say, it seems a common issue with your customers and has been for well over a year

  • AngWaterhouse Angela Waterhouse (@AngWaterhouse) reported from Euxton, England

    @virginmedia I can’t get through by phone-landline or mobile. Are all your phone lines down? #virginmediadown

  • lewishorsey92 Lewis Horsfield (@lewishorsey92) reported from Warton, England

    @virginmedia The cookies are always active. As I said I didn’t close the browser I just refreshed the page. So now 5 slots are taken by my MacBook. But it won’t allow me to watch on my MacBook so what can you do to help me?

  • NealJFletcher Neal Fletcher (@NealJFletcher) reported from Liverpool, England

    @virginmedia No, the picture still looks like I’m watching TV on a cheese grater. Looking at a few threads on your forum this isn’t a new issue either, customers have been experiencing this for well over a year. How’s about I stop paying for the TV part of the package until it’s sorted??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KaterinaAthan Katerina Athanasopoulou (@KaterinaAthan) reported

    Second day of no broadband - and thus had to cancel my teaching, and @virginmedia have done nothing apart from a text - that they will update me when the problem is fixed. Useless AND mysterious!

  • Zander755 D3lbert75 (@Zander755) reported

    Still no access to virgin go, email link expired and no new one received, after some lengthy conversations with the call centre, no resolution. @virginmedia

  • quinn_rori ÉimíQuinn (@quinn_rori) reported

    @virginmedia So, how do we remedy this? UR gonna give me a number to call, I'm gonna spend hours & hours again. At the moment I'm taking a break from u, this is mentally crushing, stressing over owing money I do not owe, over services not being shut down when asked. Continued..

  • karakitch Miss Kitchen (@karakitch) reported

    @virginmedia spoke to someone last week (didn’t get a name) technical support did something to the Internet but the signal still drops and doesn’t show up in the WIfi list. Still unhappy that we are paying and getting half a service. As you were happy to join us up temporarily. Still no joy

  • alliemaid alison maidment (@alliemaid) reported

    @virginmedia how rude customer service personnel hung up and didn't deal with my request

  • tomhardy92 Tom Hardy (@tomhardy92) reported

    @virginmedia But it is affecting new customers who transferred their number from another network. I should’ve been told this before I made the move as it was clearly common knowledge. I assume I will not have to pay my contract until this is sorted.

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Cobham, England

    @virginmedia @TymonKate Write a letter of complaint is my advice, customer service by phone is awful.

  • drdarylhodge Daryl 🏳️‍🌈 (@drdarylhodge) reported

    @BeardyTechie I got lucky, the lady from the water company was excellent. However, let us not speak of the hell that is Virgin Media customer services.

  • GlobalFunk_ John 🎮 (@GlobalFunk_) reported

    @Jukeyz @virginmedia Juke honestly just bail virgin, I had lag constantly for 6 months and theh did nothing, switched to BT and haven't had a single issue, and BT offer fibre direct to your house.

  • ashleighduguid Ashleigh Duguid (@ashleighduguid) reported

    @virginmedia I can’t believe how awful and incompetent your company is. For a ‘communications’ company your LACK of communication is laughable. Disgraceful. Can’t even log a complaint due to the inaccessible way it’s formatted on your website. AVOID THIS COMPANY.