Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Liverpool, Leyland, Wigan, Skelmersdale, St Helens, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Bolton |
TV | |
| Liverpool |
Total Blackout | |
| Blackburn |
Internet | |
| Liverpool |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
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Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@Sedds_lep @virginmedia Did you get help Dave? Tried 3 times and made an email complaint to @virginmedia - 28 days for a reply! Got a new V Box for second room, won't connect or verify. 3 hrs wasted on phone. What worked? I've given up...
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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Crazy Corner
(@TerryBpne) reported
from
Walton le Dale, England
@virginmedia Don't really want to waste another hour of my life calling back yet again! Already wasted 2 hrs was given a 'direct" number which no-one answered. Call centre can't help or understand problem. What is the point? Do U get reimbursement for all the inconvenience @virginmedia ?
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Rich N
(@RichN_Tog) reported
@virginmedia It's been like this for weeks. I've had no response to my online complaint. I've tried all the fixes on your site.
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GRF Lewis
(@GRFLew) reported
@virginmedia It would be fine if it was slick and it works. But it doesn't. I've lost count of the amount of passwords I've had to set up and because it doesn't work I lack confidence that you're any good at securing customer data. Feels antiquated and half baked.
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Ross goingslightlyMad-ison
(@rosstermad) reported
@virginmedia Can I ask why I've just been given 3pm as an eta for when my broadband hub will be back up and running? I work remotely and need to access everything online, so do you have a solution for the work hours I'll lose today?
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schrute
(@schruterz) reported
@virginmedia help
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David Holcroft
(@daveholcroft147) reported
@Joshknapman @virginmedia Down in Liverpool L18, absolute joke.
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Jonathan Kearsley
(@JonathanKearsl2) reported
@virginmedia Hi, yes, that’s still not going to get us an engineer please fix this we have the number to ring who are no help? Are BT or Sky better providers do you know?
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A slightly random chap…
(@skinnymatbaker) reported
@virginmedia No, that’s the email from your customer service rep so I could contact them in a months time so I could arrange a new deal. So I have … 3 times
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ѕρσσкуу
(@1989_kyle) reported
@virginmedia It's a known issue on there, and then it isn't. Seems like it would depend on the time of day you want to look at it really. It's been fixed 6 times since Monday lunchtime.
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Matt Burton
(@mattburton72) reported
@virginmedia At work but will run the speedtest again later. From previous experience it’s up and down. An independent Engineer put a meter directly on the feed into the house and we could see the dBs drop inexplicably. That’s why I don’t believe it’s an issue with the router or wifi.