Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Liverpool, Chorley, Preston, Leyland and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| St Helens |
Total Blackout | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Glyn Fletcher ⭐⭐⭐⭐⭐⭐
(@glynfletcher) reported
from
Liverpool, England
@virginmedia are just great, takes 25 mins to speak to someone who cant help or understand the problem so they put me though to the "concern team" but I'm cut off whilst on hold !
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
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David
(@dave6018) reported
from
Leyland, England
@factuk @SkyUK @virginmedia @Facebook Thanks just annoys me, I pay for full tv service and idiots reselling mean I have to pay more for my legal services
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Andrea Walsh
(@alwalsh72) reported
from
Chorley, England
@virginmedia we cannot report because everything is down. It's up and down the whole of the country
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Graham Duke
(@coffiman48) reported
from
Maghull, England
@virginmedia tv service down have been waiting for an hour on hold I have just moved a week ago to virgin and in 20+ years never had this problem with sky
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anthony dowling
(@toshlfc) reported
from
Liverpool, England
@spuddy1878 @virginmedia Try logging out in your phone and then login on your iPad might only be able to log on 1 device at a time 🥴👍🏻
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
@virginmedia Well I can’t because I haven’t got my account number at hand and it’s a waste of time ringing up your customer service to check because on hold for ages and can’t even use my phone because that isn’t working either
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬
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Victoria Smith
(@vickymanutd7) reported
from
St Helens, England
Seriously @virginmedia are a shocking company, internet just goes down and phones and try to ring them and no answer I guess ur costumer service don’t want to explain why they haven’t got the service pay for well next call will be cancellation
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Bridgeman ⭐⭐⭐⭐⭐⭐
(@Bridgey36) reported
from
St Helens, England
@virginmedia Can I cancel , pause my sports subscription until this virus is over.
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Karen Jacqueline
(@KazF2010) reported
from
Westhoughton, England
@Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia
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NicoleMichelleBaker
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Hi Ty 4 the reply. Very frustrating when I'm using data at home just to receive watsapp messages. i spoke to someone yesterday afternoon. Some settings were changed & was promised it would elevate the problem, but as I described to the chap on the phone this will not rectify it.
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Graham Duke
(@coffiman48) reported
from
Maghull, England
@virginmedia have been experiencing problems with v go app for 2 days keeps saying service not available and also remote app will not load keeps freezing are you having problems
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Dizz Sukha
(@DizzSukha) reported
from
Bolton, England
@virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia really not a happy camper. My package is getting too expensive & when I called to ask for it to be reviewed & reduced, the call centre agent INCREASED the price, while reducing the package. I've been a customer for 10 years for all my media services
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Nick
(@HeywoodNick) reported
from
Preston, England
@virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia will my local virgin media store be able to help me understand why i now owe money after being told i was in credit i rang but i couldn’t understand the person on the phone
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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David
(@dave6018) reported
from
Penwortham, England
@virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Holly
(@PyxiePants) reported
@liveindetail @virginmedia The fact that when you complain you even get @virginmedia representatives ADVISING you to phone customer services to "see what they can do for you...". What they CAN do is stop me having to go through this charade every year.
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Salman Ghani
(@salman_ghani) reported
@virginmedia Honestly new reason in every call, very disjointed customer services. I don't think they even maintain call logs, so they can match their responses. But it seems your outside installation team hasn't completed the work. No one follows required sequence. Seriously disappointed
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🇺🇦Biscuit🇺🇦
(@biscuitTunes) reported
@virginmedia networks completely down on my end. Looked on down-detector and it seems to be a common problem. Any status on what’s happening in the Merseyside area?
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Nightmare On Deans Street
(@Igotboomed) reported
When I got married, I decixed@never to get to get Sky broadband. My wife and I got @virginmedia I swear, the amount of disconnects and maintenance… lol you question yourself. Also, visible feedback is worth looking at to newbies
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Mitch Barn
(@barn_mitch) reported
@virginmedia @virginmedia no one has responded to my complaint yet… I ha an outside works engineer scheduled for tue this week and home install for 23rd, tue was pushed to wed, then pushed to thur now pushed to today… I need to know I will have services on 23rd or will that be cancelled
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Salman Ghani
(@salman_ghani) reported
@virginmedia Your customer services team just read the pre-written script. No matter what customer ask or tell, same robotics answers. Worst thing even when we were clearly very upset of poor service, they asked us if we recommend VM to other people. No one seems serious to listen.
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Amanda Collings
(@ajecollings) reported
@virginmedia I would never recommend this company fir disabled people I have an acquired disability since 2018 and the service I receive is in balance disabling and demeaning.
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Stephen Honeyman
(@sh0110b8995) reported
@virginmedia I need help with the bigger volt bundle. The mobile number came back from O2 changed instead of remaining the same. How can my wife's number be changed to its original number?
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NFarr
(@NickOlarss) reported
@virginmedia Completed this link a few times due to the dropping in and out of the WiFi and got a different answer each time. Now showing all three bars but can’t access anything wifi, including a tweet, cant use anything on my phone! Any more tips or help?
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Tarek Zambarakji
(@TarekZam8) reported
@virginmedia dreadful service folks. What’s going on? Haven’t had broadband or tv service for over 36 hours. Not really acceptable in this day and age and the prices you charge.