Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 11/24/2025 20:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Liverpool, Chorley, Preston, Leyland and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomSt Helens Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • TazAliPreston Taz Ali (@TazAliPreston) reported from Preston, England

    @virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience

  • ShimmiArt ✨Shimmi✨ Comms open! (@ShimmiArt) reported from Preston, England

    @virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether

  • GaryBeggs_8 Gary Beggs (@GaryBeggs_8) reported from Liverpool, England

    @virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Yet another WiFi and TV outage. Hence another...

  • porlmurf Murph (@porlmurf) reported from Tyldesley, England

    @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

  • StephenMonk1970 The Monk (@StephenMonk1970) reported from Preston, England

    Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me

  • GailCharnock Gail Charnock (@GailCharnock) reported from Shevington, England

    @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!

  • DannyWyattXXX Danny Wyatt | OnlyFans 25% off (@DannyWyattXXX) reported from St Helens, England

    Anybody else having Virgin media problems? #virginmediadown

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.

  • lamsom Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

  • lamsom Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Your mobile network is crap & your customer service is just as bad.

  • StephenMonk1970 The Monk (@StephenMonk1970) reported from Preston, England

    Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling

  • ThePhilAtkinson Phil (@ThePhilAtkinson) reported from Liverpool, England

    Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?

  • Elle83 Michelle E (@Elle83) reported from Walton le Dale, England

    @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

  • TazAliPreston Taz Ali (@TazAliPreston) reported from Preston, England

    @virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!

  • charl_middo Charlotte Louise Middleton (@charl_middo) reported from Liverpool, England

    @virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia Can they help do you think?

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ventureIT ventureIT (@ventureIT) reported

    @virginmedia Its still not resolved and has been down all day today.

  • Tgay24866907 T-gay (@Tgay24866907) reported

    @virginmedia The WiFi is just showing a white line. Now flashing green or anything. I’m still haven’t trouble getting into my game. It’s been 3 days now.

  • kayleigh581 nicole (@kayleigh581) reported

    @virginmedia Why can we not request a new tv box ? Ours is 9 years old and seriously outdated ! Virgin raises their prices and we get crap service for it

  • MacsgirlPam Saltygal (@MacsgirlPam) reported

    @LeePartridge16 @virginmedia Why did Virgin cancel their contract Lee?

  • BennyHall17 Benny Hall (@BennyHall17) reported

    @virginmedia Think we may need a new TiVo main router hub and also the TiVo tv hub we have downstairs that replaced our old one can’t get a good signal most of the time. Every 3-4 days we have to reboot the router hub as connection keeps dropping and daily at 11pm to 1am wifi drops

  • missgiggles1984 Caroline Harmer (@missgiggles1984) reported

    @virginmedia ….. shocking service! I have just asked to speak with someone else as your customer service assistant was not helping and she told me to speak to myself and hung up! Disgusting service

  • Beasty177 Shane (@Beasty177) reported

    @virginmedia Hi, I had your gig1 internet installed today and I'm haveing trouble with the wifi signal to some of the bedrooms. Do you offer boosters or anything to help with it?

  • JamesTweedle James Tweedle (@JamesTweedle) reported

    @ChristianTurto5 @virginmedia @macavanagh KT / TW postcode area. I've also heard a few providers had issues as well as some online sites. So no idea what could have happened somewhere to cause such big issues. Not spotty at all now for me seems to be flawless now.

  • stanwowi stanwowi 💙 🏴󠁧󠁢󠁥󠁮󠁧󠁿 #ADHD 🐿 (@stanwowi) reported

    @virginmedia I kept getting cut off: Cold transferred to Retentions Team, call drops out in mid sentence Dial thru to general number, dropped during transfer to Retentions Team Poor customer service in response to poor network service #VirginMediaoutage

  • RobertL87624765 Robert Lindsay (@RobertL87624765) reported

    @virginmedia i have been trying for my 5th day now to get connected to the internet but still not getting anywhere. i need help not a bot. Paid you and this service is lousy. Simple instructions about my account thats what i need.