Virgin Media outages and service status in Wrightington, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 11 outage signals in the last 24 hours around Wrightington, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 6, 10:20 PM GMT+1.
- Internet (62%)
- Wi-fi (17%)
- Total Blackout (12%)
- TV (6%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, St Helens, Wigan, Leyland, Prescot, Billinge Chapel End, Skelmersdale, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 8 hours ago |
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Internet | 10 hours ago |
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Internet | 11 hours ago |
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Wi-fi | 12 hours ago |
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Internet | 14 hours ago |
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Internet | 14 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
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zach close YT π³οΈβππ³οΈβπ (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is
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π₯ A bean has no name π₯ (@ylilxanoi) reported from Wigan, England@virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.
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LeChonk (@J_w_D94) reported from Horwich, England@virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.
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Tim Cooke πΊπ¦ (@timmycooke) reported from Wigan, England@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
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Rick Leeming - Beaker (@BeakerRick) reported from Preston, England@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware π³. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network π
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David Jones (@davidbirkdale) reported from Southport, EnglandVery poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!
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kevin.james (@pillbo01) reported from Bolton, EnglandI have virgin media but they donβt have a Customer service that you can speak to. Or email Iβve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England@virginmedia If my bill went down with my speed, I wouldn't mind.
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England@virginmedia had a link to change my password and every combination Iβm trying says strength invalid. Help.
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Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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zach close YT π³οΈβππ³οΈβπ (@ZachcloseYT) reported from St Helens, England@virginmedia your Internet sucks
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BeanBolt (@BeanBolt) reported from Southport, EnglandTenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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Chris (@houghtonc79) reported from Preston, England@virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service π‘
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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luke Burton (@lukee_31590) reported@virginmedia Donβt go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)π¨π¨π¨π¨π¨π¨π¨π¨π¨π¨π¨
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David Brierley πΊ ποΈββοΈ (@davidlbrierley) reported@virginmedia Con't But now seems to have disappeared. It must be somewhere but where? 4.i no longer seem to be able to search for a programme 5. Why do I have to sign in to watch a programme that I have already recorded 6. Can you explain why, if I watch a programme with subtitles
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rssconsultant (@rssconsultant) reported@virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!
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Pete Bradbury (@PeteBradders) reported@virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for Β£124! A colossal 34% increase! Loyalty means nothing!
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AJ (@The_Broski_Boot) reported@virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend
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Bobbypants (@Bobbypants911) reported@virginmedia what sort of morons do you employ as customer retention agents?
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Brendan (@sabrevan) reported@virginmedia - broadband down for the majority of the time since Wednesday night in KT2 area. βHelplineβ says the engineers are looking into the problem. Surely you can give a straight answer. Sky and Vodafone are offering same speeds. Should I move?
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Pete Bradbury (@PeteBradders) reported@virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for Β£124! A colossal 34% increase! Loyalty means nothing!
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Vee (@MeAndTheCloudss) reportedSo I guess I am not the only one who is having problems with @virginmedia today and the past couple of WEEKS.....π Honestly what is going on.....
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theo Johnson βΈβΈ (@theojamesjohno) reported@virginmedia wanna sort ur **** out? wifi itβs constantly down itβs a joke been off for 4 days now