Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 04/26/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Preston, Bolton, Blackburn, Leyland, St Helens, Wigan, Prescot, Southport and Leigh.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomPreston Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBolton Total Blackout
United KingdomBolton Internet

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • ChellyMat Michelle Mattos (@ChellyMat) reported from Liverpool, England

    @virginmedia Anyways, your engineers are great, especially Robbie who came out to help us last minute. Still don’t know why our contract was randomly cancelled but we’re expecting more info on Tuesday or something, so I’m not gonna fuss about it on Twitter 💙

  • tommylbf Thomas Hall MB Vans (@tommylbf) reported from St Helens, England

    @virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • tommylbf Thomas Hall MB Vans (@tommylbf) reported from St Helens, England

    @virginmedia TV not working at all and WiFi always on and off.

  • jjools4bob Jools 4 (@jjools4bob) reported from Liverpool, England

    @virginmedia @Rylan No the thought of seeing him makes my blood boil and my ears ache.Yes I am a virgin customer not happy with this shit.

  • michdavey71 Michelle (@michdavey71) reported from Maghull, England

    @virginmedia do you have an alternative number , I wish to cancel my contract but haven’t got time to be constantly on hold .

  • thereal_rookie Paul Rooke (@thereal_rookie) reported from Prescot, England

    @virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi

  • ChellyMat Michelle Mattos (@ChellyMat) reported from Liverpool, England

    @virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason

  • Reidy_25 liam (@Reidy_25) reported from Prescot, England

    @virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it

  • thereal_rookie Paul Rooke (@thereal_rookie) reported from Prescot, England

    @virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.

  • ljonesljones14 BIG EARS Mum to George & Daisy (@ljonesljones14) reported from Liverpool, England

    @virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡

  • michdavey71 Michelle (@michdavey71) reported from Maghull, England

    @virginmedia do you have an alternative number I wish to cancel my contract but haven’t got time to be constantly on hold.

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Yes it's the same problem

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub

  • dazzle961 andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡

  • amynaylorr AmyNaylor (@amynaylorr) reported from Liverpool, England

    @virginmedia Hi, my 4G/Phone calls/Texts arent working on my phone even though I have 4 bars of signal, wondering if it's a phone problem or a problem with the virgin network

  • dancross88 Dan Cross (@dancross88) reported from Haydock, England

    Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.

  • DCBlue11 Dave Carson (@DCBlue11) reported from Liverpool, England

    @virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dp_182 .. (@dp_182) reported

    @virginmedia has great speeds when it actually works! Never get good Wi-Fi signal in my room! So bloody annoying! considering I pay a fortune every month for your services! SORT IT OUT

  • sarwar_k Sarwar Khan (@sarwar_k) reported

    @virginmedia 1st appt rescheduled to 8 July only to be told repull needed. Earliest appt is 27th with install set for 28th. Surely you can help your new customers left waiting a month for internet? What can you do to help??

  • MartinHope5 Martin Hope (@MartinHope5) reported

    @virginmedia Done all this. Told there was outage on Wednesday. Checked app and there was not. Now waiting for engineer on Monday. Very disappointed but not surprised at poor customer service

  • DanGroom22 Dan Groom (@DanGroom22) reported

    @virginmedia Hi, I’m trying to find out if I can access your broadband services at my property. Raised a request on 24th June and still not heard anything, could you help please?

  • Tarlach1931 Tarlach Mac Dhónaill (@Tarlach1931) reported

    @virginmedia Thank you, I logged it with customer service last evening. Will check when passing and let you know.

  • DatProJoYT DatProJo (@DatProJoYT) reported

    @virginmedia Where ******** is your live chat so I can talk to someone about your abysmal service.

  • nikzeb Niki Grimmett (@nikzeb) reported

    @virginmedia So you’ve done it again! Left my 90/92 year old in-laws without a telephone and TV again. For the vast amount of money that you charge them each month you don’t even offer a reasonable level of customer service, No one available to assist and your offices are CLOSED

  • Topping1966 Ben Topping (@Topping1966) reported

    @virginmedia. Please review contact history notes. Thi is absolutely shocking service

  • Tibbz17 Tibbz (@Tibbz17) reported

    @virginmedia LISTEN HERE BUDDY!... Internet's not been too bad today... good job.

  • VLV_BaldEagle chris soper (@VLV_BaldEagle) reported

    @virginmedia i cant access my account on the my virgin media page keeps saying bad request please help as i am trying to activate my free 18 months netflix