Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Darwen, Blackburn, Newton-le-Willows, Bolton, Skelmersdale, St Helens, Preston, Wigan, Southport, Prescot, Leigh, and Leyland.

City	Problem Type	Report Time
Darwen	Total Blackout	11 hours ago
Blackburn	Internet	15 hours ago
Blackburn	Internet	1 day ago
Newton-le-Willows	Wi-fi	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 4 seconds ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Graeme Radebe (@Radebreast) reported 24 seconds ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 4 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  dannyWAFClannon (@DannyLannon) reported 8 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  strange little Flo (@FloButcher84) reported 16 minutes ago from Blackburn, England

  @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

• 
  Mrs Smith (@SmithysMaud) reported 19 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Elliot ⚽️🏈🎮 (@SourEnvy) reported 21 minutes ago from Preston, England

  @virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?

• 
  Graeme Radebe (@Radebreast) reported 22 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Keith Bolton (@KeithJBolton) reported 23 minutes ago from St Helens, England

  @virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is

• 
  Paul Stockton (@pstock62) reported 28 minutes ago from Horwich, England

  @virginmedia Internet down in BL6 5RN, any idea's

• 
  Carol Rowles (@CallyRaven) reported 31 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Elisabeth Hilton (@elisabethhilto4) reported 33 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Glyn Peach (@Glynpeach) reported 37 minutes ago from Wigan, England

  @virginmedia worst customer support service I’ve ever experienced

• 
  Liz Tuite (@tuite_liz) reported 38 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Carol Rowles (@CallyRaven) reported 41 minutes ago from Westhoughton, England

  @virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.

• 
  Amy 🌼 (@geordiegal97) reported 43 minutes ago from Preston, England

  @virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Richard Foster (@fos100) reported 51 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  owen southworth (@obpls1995) reported 52 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Carol Rowles (@CallyRaven) reported 60 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca (@RumouredRebecca) reported 4 minutes ago

  @virginmedia No thanks. We are switching to Sky in 12 days. The bill is extortionate and the service abysmal. Appreciate the message though

• 
  Kyle (@daddytoatribe) reported 12 minutes ago

  @virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal

• 
  Yogesh (@meta_element) reported 15 minutes ago

  @virginmedia virgin media your customer support for broadband billing is such a pain to deal with. Shame on you.

• 
  d_f1888 (@df1888) reported 17 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

• 
  Robert Joesbury (@RobertJoesbury) reported 18 minutes ago

  @virginmedia my internet is down, any chance of an update please?

• 
  Brian N (@BrianNicholso16) reported 21 minutes ago

  @markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!

• 
  KD (@unknownkd99) reported 21 minutes ago

  @virginmedia Any reason an engineer hadn't managed to fix our internet issue and instead delayed the fix estimate twice now leaving us without internet for 2 weeks and trying to charge us £700 to leave when your not providing your service?

• 
  Rebecca Réva (@AvaniEbony666) reported 23 minutes ago

  @virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT

• 
  Bill Y (@BillY18201250) reported 26 minutes ago

  @PeteUK7 @virginmedia #Vodafone did this to me with my dad's estate. 2months left on a 24month. Gimme the money and kit back. Then had the cheek to try and upsell the package during the call. I lost it on that one. Think its time #ofcom cracked down on bereavement account closure tactics.

• 
  L 💉 (@Karma_Soul) reported 28 minutes ago

  @virginmedia you said my box needs updating as it won’t work anymore if I don’t. I call and update it. I said I don’t want to change my package. You have now doubled my bill? Been on hold for 30 mins no answer and your web chat can’t help. If I wanted to upgrade, you’d pick up