Virgin Media Outage Report in Wrightington, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Preston, Blackburn, Bolton, St Helens, Chorley, Liverpool, Prescot, Wigan, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Total Blackout | |
| Preston |
Wi-fi | |
| Preston |
Wi-fi | |
| Skelmersdale |
TV | |
| Blackburn |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Phillip™
(@HenninghanFiD) reported
from
Liverpool, England
@virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
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Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
@virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.
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Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul colman
(@coledogg) reported
@virginmedia guys what is going on with the WiFi in DL1 it’s been shocking for weeks I pay champagne prices for the top package but get Coca Cola performance from you. Impossible to speak to anyone in your call centre terrible service
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🎄⛄️AaronClarke☆⛄️🎄
(@aaronclarke24) reported
@virginmedia Virgins customer service is a joke, any better internet providers out there?
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ochaye😜
(@badassscotsman) reported
@Jonatha50508529 @virginmedia Definitely mate more poor excuses.
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Low EHP 🇳🇱
(@Low_EHP) reported
@Phaero_ Had a look in the logs of your modem and notice an obnoxious amount of porn being downloaded. We all know that Pornhub removed all the non verified content of their website but this is A LOT. Hope this helps. - Virgin Media Support
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Robert Sheppard
(@rob_shepp) reported
@virginmedia Yes we checked last night and there were no issues. It’s a constant problem. Last night we tried catch up and it happened 4 times during one programme so we gave up. We’ve done everything this end. I was on hold for 35mins and gave up on that. There must be something you can do.
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Ash
(@Ashy124) reported
@virginmedia can some call me from the complaints team - ongoing issue for 6 months phoning ever day- need someone from the uk
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baloowho54🇬🇧➡️55
(@Al74lan) reported
@virginmedia I asked to kept informed if you were able to get an engineer out sooner... If not, I intended to cancel my account.... No call back. It's only the second time in three days... That's not including the person that hung up the phone on me when politely asked to speak to a manager.
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Robert Sheppard
(@rob_shepp) reported
@virginmedia I have tried that - sent a text on Dec 5 and have had nothing back. This is not a local issue, it happens to us every time we watch something on catch up. I don’t know who else to contact or how to get through o some help as we’ve tried everything but this isn’t good enough.
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David 🏴🇬🇧
(@Darlo_Robbo) reported
@coledogg @virginmedia Mines fine at the moment. Rarely have any issues with them other than the ridiculous prices lol
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John Higgins
(@JohndHiggins) reported
@virginmedia On Virgin Media Community. Help Forum. TV. V6.