Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Bolton, Preston, Wigan, Prescot, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Liverpool |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Charlotte Louise Middleton
(@charl_middo) reported
from
Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Phil
(@ThePhilAtkinson) reported
from
Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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Danny Wyatt | OnlyFans 25% off
(@DannyWyattXXX) reported
from
St Helens, England
Anybody else having Virgin media problems? #virginmediadown
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Annii Smith
(@AnniiSmith1) reported
@virginmedia trying to work from home and the internet connection is appalling! Please help! #wfh
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Clamour me up 💙
(@DairyContrary73) reported
Trying to help Mum sign in to my old iPad remotely. She's power cycled it, then I asked her to enter my Apple ID and password. "It says unable to connect to Virgin Media" Oh Mum 😔
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Dr Helen Ives
(@ivesey) reported
@virginmedia Just so disappointed in sales ‘lies’ and then after sales ‘not bothered, got you in a contract now’ approach. Been a customer since 2006 and am now so angered by the service it’s truly disappointing
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
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Cllr Paul M Smith BA (Hons) MDipNLP CISM CISSP
(@paulmsmith1975) reported
@virginmedia Your own outage reporting site is down too btw
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Kimberley
(@kimtweets_) reported
@virginmedia Absolutely ridiculous service. Tried calling customer service and all I get is "lines are busy". We have been complaining about the WiFi since beginning of lockdown! Engineer was sent round but still nothing! The internet still cuts out with no explanation!
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simcfc ctid
(@simon1703) reported
@virginmedia Complaint no COM104318697 general WiFi and phone service
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Daniel Clark
(@madnlooney) reported
@virginmedia still nothing 3 months it's been. I should just disconnect the wire and then the neighbor will complaint to you. Might get a quicker result
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Alex Winwood
(@alexwinwood1) reported
@virginmedia No, not sorted at all and due to working 15 hour days can't call to sort it. I just keep getting CS1010 in that one room. Every call I've made they run the same test and say its working fine. But it doesn't. Got a new box and it still doesn't work
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alan knott
(@alan20063) reported
@virginmedia No complaint made at all. Everything has been working well for quite a long time so do not understand why I am getting the emails