Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Liverpool, Bolton, Leyland, Preston, Chorley and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| St Helens |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
Internet | |
| Bolton |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..
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Tim Jackson
(@TimmyJ1972) reported
from
Liverpool, England
@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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Hayley Baker
(@hayleybaker25) reported
from
Liverpool, England
@virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤
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Elliot ⚽️🏈🎮
(@SourEnvy) reported
from
Preston, England
@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.
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Glynn Parry
(@GlynnParry1974) reported
from
Liverpool, England
@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH
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TheAspiLawStudent #NoReturns
(@LawAspi) reported
from
Chorley, England
@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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James Hughes
(@jameshughes911) reported
from
Liverpool, England
@virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.
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🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.
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Chris Wright
(@ChrisWAzure) reported
from
Liverpool, England
@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʟᴏᴜ ᴀᴍᴘs
(@LouAmps) reported
As if lockdown isn’t bad enough, having no WiFi since 5.30pm on a Saturday night just tops it off 😠 @virginmedia @VirginMediaNews
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Mark Stanford
(@MarkStanford05) reported
@Sim2FlyYT @virginmedia You should be able to set up tv without broadband also have you tried to login to your virgin media account on there website
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Niall Feenan
(@NiallFeenan) reported
@virginmedia Not so bad if this was like a 1 time thing but it’s everyday past 6pm
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David Mizon
(@Train2bake) reported
@Ofcom please can you advise how to get @virginmedia to cancel my contract? It’s impossible by phoning them!
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Julie Dempster
(@JulieDempster1) reported
I cannot get through to anybody @virginmedia. I’ve tried a number of times this weekend. I’ve just waited for over 2 and a half hours for online help. Help!!!!!
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@virginmedia useless customer service. Wondering why I left sky
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Adam Spurs
(@SodenAdam) reported
@virginmedia Is your internet services down in Slough? I’ve been disconnected many times?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Brenda rotherforth
(@yorkiegrandma) reported
@virginmedia Your broadband and customer service is a total joke, for the last month the whole area has constantly interrupted connection, several complaints and more phone calls just to be totally fobbed off.
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Colin Gilsenan
(@ColinGilsenan) reported
Latest Virgin Media telly ad..'curiosity is everywhere'. Call me cynical but should I buy it that a mature adult starting out writing chapter 1, struggling to get words down, never before considered her family tree given family name is Shaw? But it's only an ad, right?!