Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Prescot, Preston, Wigan, Bolton, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
Total Blackout | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory Jardella
(@GregoryJardella) reported
@virginmedia Can I ask that this be escalated to a manager as I have attempted all of these support solutions before and I am upset at the fact that I am paying a lot of money for a faulty service from yourselves.
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BadPreacher🖕🏼🇨🇦➡️🇬🇧🇪🇺
(@BaddPreacher) reported
@virginmedia Done that too. Thanks for trying to help but I won’t be wasting any more of my time with Virgin.
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Nik
(@ThingsByNik) reported
@virginmedia Why can’t I email someone my account number, details, and say I want to cancel. That’s all I want to do. It’s a 30 second phone call or email, but it’s being made difficult. I wanted to give my 30 days notice yesterday, that’s dragged to today, and will now drag into tomorrow.
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Claud Burkinshaw
(@ClaudBurkinshaw) reported
@fluffykit_uk @virginmedia Virgin are rubbish! I have 300meg line and never get over 50meg in any device... definitely going to sky.
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Heather
(@fluffykit_uk) reported
@virginmedia Mega problems keeping an active wi-fi signal today in Harlow. Missed the goal in the cup match because I had to reboot the router and now it's patchy connection. Up and down like a yoyo.
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Tahir Ismail
(@tahiri79) reported
@virginmedia Really bad practice. With other suppliers, if you move home, it breaks the contract with no fee to pay. You aren’t able to offer the service but we still have to pay you? And such an extortionate amount? Appalling during such tough economic times.
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Nik
(@ThingsByNik) reported
@nookandwillow @virginmedia They are awful to get hold of, unless of course you are willing to upgrade which then they answer straight away. I am paying 2x as much for my services than new customers, even though I have been with them for about 15yrs. They don’t care about deals for loyalty.
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Zenith
(@Zenith_UK) reported
@virginmedia Hi! I stream full time on @Twitch & unfortunately there is an SNR error in my area currently. This has caused me to drop over 25% of my frames when I live stream, which is affecting my ability to go live. I've been told the issue will continue until the 8th of Feb.
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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Shatzy
(@KhanShaziah) reported
@virginmedia The Engineers have not shown up 3 times despite us being told they were treating this as a priority incident. Promised call from Team Manager within 2 hours. Nothing. An engineer was scheduled for a visit on Saturday 29 January – but did not show up.