Virgin Media Outage Report in Wrightington, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Liverpool, Preston, Prescot, Wigan, Chorley, Southport, Leyland, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Bolton |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@virginmedia desperately in need of some help
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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Matt's MerARTki
(@MattKeating1981) reported
from
Wigan, England
@virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!
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emma2511
(@emmawinstanley1) reported
from
Wigan, England
@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
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Charlie SB 🐝 #33 ///
(@Kennicus7) reported
from
Bolton, England
@virginmedia paid for boxing and the signal keeps going
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
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Danny McCann
(@DannyMcCann9) reported
from
Bolton, England
@virginmedia Refund please.... £26.00.... quality is crap...
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year
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martin
(@whitealbo) reported
from
Southport, England
@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms
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CoZWeLL
(@CoZWeLL) reported
from
Bolton, England
@virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia internet down again in L31 what’s the fix time?
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DeadSilverSky
(@gaseki84) reported
@virginmedia #staydisconnectedvirgin so, after a week from installation in the house (advised it would be self install) I'm still not connected to your network. You want to charge me 2 months in advance! Is that a joke or a purposeful scam?
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Sassenach🇬🇷🏴
(@Sassenachgr) reported
@virginmedia I've sent a complaint already,today my bill went from £35 to £59,i called to cancel and I had to deal with an extremely rude advisor.Can I escalate the issue to management team Please?
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Hannah 🙋🏻♀️
(@missradders) reported
@virginmedia I have spent 26 hours text chatting. Will this be any different to that? I have multiple lessons to teach online tomorrow. If we can arrange a specific time and it won’t drag on like the text service, then yes please.
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Hannah 🙋🏻♀️
(@missradders) reported
@virginmedia the whole service, otherwise I’m unclear why I’ve been paying for that phone service if it’s not actually a prerequisite for being with you? The text says you’re closing the account, I assumed you were? 11am would be perfect. Thank you.
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Rafi Mauro-Benady
(@RafiMauro1) reported
@virginmedia Hi there, my WiFi’s not working. Are you guys down in Vauxhall? It says Network Availability C133?
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Me💙
(@jntknnn) reported
@virginmedia I think it might be because the internet doesn’t seem to reach that room it just keeps saying we’re having trouble playing this title at the moment
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Abigail Gavigan
(@moleysmum8) reported
@virginmedia Since Sunday they are unable to send emails, Virgin was down on Sunday and since then emails wont send. It says there is an issue with the server. The staff say there isnt. Spoke to my parents like they were stupid. They maybe 74 but are far from stupid.
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Ed61
(@Ed6114) reported
@virginmedia Eng came last year, 93k faults logged in Hub3. Couldn’t clear them. Replaced the hub and then said there was an error between exchange and box in street. Another engineer looked at that, said there wasn’t an issue and would get back to us in a week. Funnily enough they didn’t
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Mick Mattison
(@MickMatto) reported
@virginmedia I’m beyond that John , if revised contract comes through incorrect I will cancel , As a customer I have gone above and beyond in trying to be loyal for being with you over 14years ,I’ve tweeted to make your company aware of very poor service
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Sam
(@samthedumb) reported
@OwenPowellYT @virginmedia frrr its so bad