Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/08/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Blackburn, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.

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City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • RB10__ rafik (@RB10__) reported from Bolton, England

    Absolute stinker of a service @virginmedia provides

  • dredzombie Chris Morris (@dredzombie) reported from Newton-le-Willows, England

    @virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not

  • JamesMUFCOhMy 𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JamesMUFCOhMy) reported from St Helens, England

    Whys virgin media being so bad today

  • annedwardsrl13 Ann Edwards (@annedwardsrl13) reported from Bryn, England

    @virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!

  • Elle_Pee_x Danielle ❤ (@Elle_Pee_x) reported from Liverpool, England

    @SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...

  • rascas1 Cass (@rascas1) reported from Wigan, England

    @virginmedia No yourstating something you can not Provide after 47 mins your phones drop out the web site robots help chat tells me to ring very poor

  • DGParkinson @dgparkinson (@DGParkinson) reported from Standish, England

    @virginmedia I have a vulnerable customer aged 89 who needs urgent help with fault on phone line - can’t get through on phone please respond

  • kevello afc warner colts u15s (@kevello) reported from Liverpool, England

    @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

  • JessHansonx Jess Hanson (@JessHansonx) reported from Wigan, England

    @virginmedia lots of problems with our virgin! How can I speak to somebody!

  • deankamitsis Dean Kamitsis (@deankamitsis) reported from Preston, England

    Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.

  • Dannymaddog Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England

    @PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @jamiec1995 @virginmedia Won’t show the 5G network on the wireless at all, reboots back the the 2G one its saving the settings then when you click WiFi it’s not there and reverts back to only showing the previous WiFi’s

  • ShitofHan Hannah🌹 (@ShitofHan) reported from Liverpool, England

    Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!

  • dave6018 David (@dave6018) reported from Penwortham, England

    Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay

  • Bridgey36 Bridgeman ⭐⭐⭐⭐⭐⭐ (@Bridgey36) reported from Eccleston, England

    Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.

  • ciaranharkin ℂ𝕚𝕒𝕣𝕒𝕟 (@ciaranharkin) reported from Preston, England

    @virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.

  • rascas1 Cass (@rascas1) reported from Wigan, England

    @virginmedia how does one get in touch Phone cuts out after 45 mins being told waiting time is an hour tweets not answering I’m still here after after 2 days very poor customer service how do I reduce my present package 6 hours on the phone yesterday in total 45 mins in a que now

  • rascas1 Cass (@rascas1) reported from Wigan, England

    @virginmedia does anybody really care second tweet numerous calls no answered got blisters on my ears I want to make change to my contract to help through these times but your customer service seems to gone awol why not putt something on your web page we’re this can be done

  • Niarosita_ Nia (@Niarosita_) reported from Liverpool, England

    Why are virgin media so shit (I’m willing to bet it’s because of Branson)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Fraserm72 Fraz (@Fraserm72) reported

    @virginmedia @Rich1903 @virginmedia - My Ultimate Volt contract started May 28 with Netflix standard included, but I’m still to receive an activation email. Tried to call, left a message on the forum & called Netflix (replied promptly)but no joy. It’s a shame as service otherwise been good. Can u help?

  • jamesblack1986 James (@jamesblack1986) reported

    @virginmedia Yeah no problem.

  • UtdInterest UtdInterest 🇦🇱 (@UtdInterest) reported

    @virginmedia Yes and it says there are problems

  • Postmanlondon Richard Meadowcroft (@Postmanlondon) reported

    @virginmedia The sim has not been moved from my iPad since after much trouble because it had not been activated by VM

  • Lynn69705586 Lynn (@Lynn69705586) reported

    @virginmedia Check all my equipment etc but as always are working ok,cannot even load pages from the internet at times.This is not what I pay for, your service is way short of what it should be and to be told I need to BUY one of your extenders when living in a 2 bed is farcical

  • LeanneDaddsUK Leanne Dadds (@LeanneDaddsUK) reported

    @virginmedia We have tried speaking to someone on the phone but it’s proving difficult because they don’t understand that we want to reduce our package because your prices are extortionate. We will just have to cancel in this case

  • Cznflict_ Harry (@Cznflict_) reported

    @virginmedia connection has been in and out the past couple days. Equipment is very dated. Need help. Not paying for something that isn’t stable

  • jamesblack1986 James (@jamesblack1986) reported

    @RoyalRu4 @virginmedia In that case, I hope VM take the time to deal with your complaint before they fix my issue.

  • BNZSY Ben (@BNZSY) reported

    @virginmedia please can you fix your servers

  • appleblossomBe appleblossomB (@appleblossomBe) reported

    @virginmedia In every way possible as did my new service provider . I’ve wasted over 15 hours attempting to speak to a customer services person in last 3 months . Your service is a joke . For 6 years I’ve only had 1 of the 3 services I’ve been paying for & that finally started to crash