Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Southport, Preston, Liverpool, Leyland, Wigan, St Helens, Bolton, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Tv broadband media service NOT mobile
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Goth Scouser
(@Liam_Hawksey) reported
from
St Helens, England
@virginmedia Never mind, I reset the box and it’s fine now
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @BryanThePirate I pay for the highest package you have and I dont have the v6 box I very rarely have bloody wifi like this morning it's not working again! Time after time after time it breaks down
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time
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Hannah
(@ShitofHan) reported
from
Liverpool, England
I hope to god my mum gets rid of @virginmedia this week! Sick of her paying like £112 for shut service. I’m constantly on 4G
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
@virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Liverpool, England
@virginmedia @Beany_13 What about in L8 9UU its been down all morning
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@gm
(@mymatedex) reported
from
Aintree Village, England
@virginmedia There’s no service issue, the engineer had punctured the cabling with a cable tack. It stops the fibre optic cable from working. I removed it but not before having to sit on the phone for 30 minutes after me complaining the other day about your inept installation team
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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Tony Zeverona
(@Childwallcable) reported
from
Liverpool, England
@virginmedia you have the worst customer services I have ever experienced from being cut off during calls to failure to call back
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Zara
(@zaracharles) reported
from
Liverpool, England
TWO hrs spent on to @virginmedia trying 2 fix my continuous starting up screen. Was promised a call back the following evening, which never happened !!! Feel I have been more than patient, to be majorly let down #whatamipayingfor 😡
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia COM103473607 but as I said I have a deadlock letter.... I have no confidence due to the fact your company seems to neglect the real issue here! Telling my 82 yr old mother her dead husband ordered Sky Movies from the grave! A service neither of them are/were interested in
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Sean Sorby
(@SeanRSorby) reported
from
Liverpool, England
@virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia strange I read all the posts about Virgin customers ringing up about cancelling services and Virgin offering them a better deal however I ring up and cancel a service with no trouble at all, not even offering a lower price, your loss #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K
(@DeviloIoIo) reported
@Logicita Normally isn’t even bad I must’ve pissed of virgin media somehow
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Raj A
(@AssaniRaj) reported
@virginmedia why is the broadband intermittent for the past 3 days, ha5 area. Sort it, having to use mobile data and costing extra. How long does it take to fix a problem??
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Adam Hawkesford
(@ahawkesford1) reported
@virginmedia how bad are Virgin media customer service, they promise thing and don't do it, sales lie to get you to sign up and then shaft you !!!!! What a shambles.
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Paul Simmonds
(@paulusthegrey) reported
@falsesymmetry @virginmedia I’ve only ever had one problem with the service (router wouldn’t work) and a run-in with what passes for Customer Service. Since then we have only used their “smart box” as a modem. As an ex comms engineer I’m lucky I know how to do it.
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Alan Knott
(@alancknott) reported
@virginmedia third night in a row broadband has been rubbish in HA5 despite assurances it would be fixed. Not getting the service I pay for
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Leigh Caveney
(@Leigh_Caveney) reported
@virginmedia there have been ongoing issues with broadband and TV since Tuesday am in CF14 area. Its really difficult to access your online help or complaints without being able ro get online. Do you have a human I can speak with?
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IamWest
(@WestNottDale1) reported
@DaveZ_uk @virginmedia They are shady, ever year prices goes up, customer service non existent, I would always speak to a supervisor or manager - I never signed any contracts they send me.
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Darnie
(@TheMrDarn) reported
@virginmedia broadband is offline in my street. Tests say to book an engineer. Earliest day is next thursday? And it will be £25?? This is a brand new service, whats going on??!?
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Resisystems Ltd
(@bobmpalmer) reported
@virginmedia So Virgin, you have now lied to us 3 times on restoring our TV service. Enough. I am cancelling and anyone with any sense will do the same. Disgracefull.