1. Home
  2. Companies
  3. Virgin Media
  4. Wrightington
Virgin Media

Virgin Media outages and service status in Wrightington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Wrightington, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 25, 3:34 PM GMT+1.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 1% TV (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 25: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Bolton, Wigan, Skelmersdale, Leyland, St Helens, Darwen, Newton-le-Willows, Southport, Prescot, and Leigh.

CityProblem TypeReport Time
Blackburn Wi-fi 31 minutes ago
Blackburn Internet 8 hours ago
Preston Internet 12 hours ago
Blackburn Internet 22 hours ago
Blackburn Wi-fi 24 hours ago
Blackburn Internet 1 day ago

Nearby cities with recent reports

Blackburn

14 recent signals

31 minutes ago
Preston

1 recent signals

12 hours ago
Bolton

1 recent signals

2 days ago
Wigan

1 recent signals

2 days ago
Skelmersdale

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

  • Mick_McIver1984
    Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • Duddydudson
    Kevin Dudson (@Duddydudson) reported from Wigan, England

    @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

  • KeithJBolton
    Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is

  • GreenwasBlue
    GreenWasBlue (@GreenwasBlue) reported from Bolton, England

    @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

  • stavroversfc
    s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again 🤬

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

  • pstock62
    Paul Stockton (@pstock62) reported from Horwich, England

    @virginmedia Internet down in BL6 5RN, any idea's

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia your Internet sucks

  • LawAspi
    TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England

    @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

  • obpls1995
    owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

  • NeckSausage
    NeckSausage (@NeckSausage) reported from Tarleton, England

    @virginmedia really poor coverage here PR4 6, is there a mast problem?

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenhayes1973
    Darren Hayes (@darrenhayes1973) reported

    @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

  • Houstie1886
    MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported

    @virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?

  • ACLegalServices
    Legal Eagle. (@ACLegalServices) reported

    @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

  • Hughes_is_great
    Hughes #cans (@Hughes_is_great) reported

    @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

  • Jinky1967John
    Shando (@Jinky1967John) reported

    @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

  • RobElliot266
    Robert Elliot (@RobElliot266) reported

    @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.

  • nrpoole
    Nick Poole (@nrpoole) reported

    @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?