Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/11/2026 23:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Liverpool, Bolton, Preston, Wigan, Leyland, Skelmersdale, Prescot and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn E-mail
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomBlackburn TV

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • wlasinclair Wendy Sinclair RN (@wlasinclair) reported from Hindley, England

    @virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x

  • mdrvideo Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There is an issue and it hopefully should be sorted tomorrow.

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours

  • thestuchy13 Damon (@thestuchy13) reported from Billinge Chapel End, England

    @virginmedia getting beyond a joke this no internet again in WN5 area after only getting it back working after 3 days last week you had better refund some of my money back and also data charge for my family's mobile network not good enough

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia so much easier to cancel direct debit without having to bother with a call

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!

  • metallicageek John Sharrock (@metallicageek) reported from St Helens, England

    Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks

  • SeanRSorby Sean Sorby (@SeanRSorby) reported from Liverpool, England

    @virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • Lara__1302 LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djcolledge Duncan Colledge (@djcolledge) reported

    @virginmedia Hi - your site still says no issues. I cannot run your tests when connected to WiFi as no connection.

  • LetsDrewThisTV 🎮 LetsDrewThis ⛵ (@LetsDrewThisTV) reported

    @IestynBentley @virginmedia I was in the middle of my stream there and the net has just completely gone down. Mixed with constantly below promised minimum guaranteed speeds, they're absolutely trash compared to what they used to be.

  • KhaleesiKat SallySunshine (@KhaleesiKat) reported

    @virginmedia Can this type of service box be replaced? Updated if I joined your services?

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia The ticket was raised 2 weeks ago and the engineer was told it was a two day fix. Your engineer raised a ticket because of anomalies in his test results which he said indicated there was a bottleneck in the SO31 area. This eased for a few days a has started again...

  • djcolledge Duncan Colledge (@djcolledge) reported

    @virginmedia Hi - it’s in modem mode so cannot really run any diagnostics. Turns out the light would suggest there is a local outage but your site isn’t up to date.

  • RICH_DUNDAS Rich Dundas (@RICH_DUNDAS) reported

    @mrkhndy Even worse than the Virgin Media Customer Service department?

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia Each time, including the times you cancelled without telling me, I was expected to take time off to wait in. Today I am.waiting in for a 7 hour window(!) In which your second line support who close earlier than your first line support is supposed to be calling me...

  • christinaaar christinaaa (@christinaaar) reported

    @virginmedia I STILL do not have internet!! We booked an engineer but it turns out it’s an area issue in W4, do you know when it’ll be fixed? This is ridiculous for people WFH.

  • jn_geordie J Nessa (@jn_geordie) reported

    .@virginmedia where can I find out updates regarding network issues?

  • allsportaxi Wayne Dodwell (@allsportaxi) reported

    @virginmedia @virginmedia on your portal customers can register to be be kept updated on outages, which I have done (& previously). But no updates provided ?! What is the point of offering this service to your customers if not used. Is it just for hollow show for ofcom ?