Virgin Media Outage Report in Wrightington, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Liverpool, Preston, Leyland, Wigan, St Helens, Bretherton, Skelmersdale and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits
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PENALTYPOOL
(@DJGlassBack) reported
from
Liverpool, England
Why is my wifi not working yet again @virginmedia beyond a joke now
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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Rob Taylor
(@robotaylor40) reported
from
Preston, England
@virginmedia After 3 infuriating phone calls I'm not sure if it's getting sorted or what and one person actually put the phone down on me so yes it's very disappointing
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M S L U C Y 💟
(@MsLucyOpenshaw) reported
from
Bolton, England
It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.
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John Eastham
(@bigjeast) reported
from
Wigan, England
@virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Wigan, England
@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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Trains
(@radio_caroline) reported
from
Haydock, England
Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Derricott
(@AndyDerricott) reported
@virginmedia I understand that but our last provider didn’t have an issue in getting stable wifi
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Chris Bartley
(@ChrisBart1979) reported
@virginmedia 3 days still no internet connection, I need it for work tomorrow and you promised it would be back on in 24 hours, also promised a call back for the complaint that I escalated. Still nothing. Another example of large corporations *************** out of its customers
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Dr. Jen Ballie
(@jenballie) reported
This must be worse for vulnerable people or those isolating... your support service is poor. The phone lines have 2 hour plus queues and cut off & online support and chat links on your website are broken #virginmedia #badservice #avoid
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esha
(@twilightzombie) reported
@urbemangel @rogerssthis ah i feel bad for you. i’m on virgin media which is normally good but recently it’s been poo
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Steve Threlfall
(@Stevethrelfall) reported
Wankers! @SkySports @virginmedia F2 race showing as starting at 12:50 in the TV guide. Turn it on and it missed half the race cos it started at 12:20! WTF!!!! 🤬🤬🤬🤬🤬🖕
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🎄 Louise 🎄
(@Ls2787) reported
There is a problem in the area & can take up to 9.20pm tonight to fix....hope @virginmedia will be issuing refunds to all those in the area effected!
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Lester Mak
(@lestmak) reported
@virginmedia Thanks for the slow reply and the runaround. Don’t worry, I’ve given up and have now finally cancelled my order two days ago after trying to get hold of the right person.
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Jason Woods
(@jason84woods) reported
@virginmedia Crazy! Oh well. Thanks for the assist. The actual service is great! Broadband fast etc. V6 is rubbish compared to the sky q box in terms of ui but otherwise good!
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Jason Woods
(@jason84woods) reported
@virginmedia Thanks, I didn’t need it that high surely someone could just come and repair it? I worry the installation engineer will get in trouble when in reality he was great
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david bartlett
(@davidbecky) reported
@virginmedia can someone here be of help, I was expecting delivery of my new modem yesterday by yodel , not heard a thing from them