Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Preston, Bolton, Leyland, Wigan, Skelmersdale, Prescot, St Helens and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Liverpool |
Internet | |
| Blackburn |
TV | |
| Blackburn |
||
| Preston |
Internet | |
| Bolton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Libby Keane
(@libbyjaynekeane) reported
from
Liverpool, England
@EmmaBall5 @virginmedia Ohh Emma you’re in for a treat with these 😂😂 worst customer service ever
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Sonia
(@soniaagnew1) reported
from
Liverpool, England
Upgraded my @virginmedia WiFi package a few weeks ago on advice from call centre - still absolute rubbish signal even at 7am on a Sunday morning! #ivebeenconned
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia disgusted that as a valued customer for over 15 years, I’m moving property, wanting to move my services to my new address but because it is above a business you will not install so you are charging me for closing my account which I do not want to do 😡
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Linda
(@lindabeard51) reported
from
Wigan, England
@virginmedia Unsolicited call from your team wanting me to upgrade phone and pay £6 a month for mobile service. I now pay £20 The £6 only if I purchased new phone Or£6 a month and change my number!!! Tantamount to black mail Why
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Not yet it hasn’t but a complaint will certainly be raised. I am on my way out, so sorry no..
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Steven Woodside
(@woody0702) reported
from
Bolton, England
@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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jmcloughlin
(@jmcloughlin) reported
from
Liverpool, England
ITV is down on Virgin Media in Liverpool. This means Gardeners’ World is going to get ratings akin to City of Death Part 4.
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia WiFi off again phone up and I get asked to call again at a more convienient time because you are busy. Do you know why you’re busy it’s because I expect you have thousands of others irate customers calling you because your service is SHITE! 😡
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
@virginmedia No it’s not worth explaining things once again, I’ve spoke to customer service, I spoke to someone on here the other day and I’ve spoke to the resolutions team and have just been fobbed off by all 😡
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia Sorted now but 1/2 hr wait is unacceptable you should be informing customers of waiting times and/or offering callback service. #Amazon and #eBay do this really well.
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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Kevin Skinley
(@kevchem1) reported
from
Liverpool, England
This is really awful all round. Really hope virginmedia come to their senses
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@virginmedia Well it’s sorted. In 2 weeks time. Which is a bit poor that I have to wait 2 weeks for you to fix your error
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia As usual #virginmedia customer care left wanting as I suspected. No follow up, you really are a total disgrace #poorservice #moneyfornothing
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Kathryn Skelly
(@kaths77x) reported
from
Liverpool, England
Absolutely shocking ‘customer service’ if that’s what you can call it from @virginmedia I would not recommend them whatsoever and will not be to any of my friends and family, thanks for nothing 😡
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia You can start by reimbursing my Mother for one, it’s disgusting this type of thing goes on. How dare you say my dead Father ordered Sky cinema, something he would never have done in the first instance. You really do need to get your customer care in order
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Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
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bobby
(@BobbyBattersby) reported
from
Chorley, England
@ITV gone down on @virginmedia
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MJ
(@Pinkandwild) reported
from
Bolton, England
In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Frost 💙
(@Gailsman) reported
Hey @virginmedia I’ve just rung your call centre twice, and both times I was disconnected, or the staff put the phone down on me. Total time wasted 23mins, and still not managed to talk to anyone about my account. #notahappybunny
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Peter Wiffen
(@PeterWiffen) reported
@virginmedia John, I have just spoken to Joseph but he could not tell me how much was owed. I have personally paid £100 which will hopefully restore her service. I am disappointed that your colleague promised they would not cut her off last week and that the letter promised gas not been sent.
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chris harrison
(@chrisha49864468) reported
@virginmedia I had an engineer out 2 weeks ago who tried to trouble shoot the router, he did everything he could and told me to give it a couple of days and factory reboot the router. Then advised to text him if that didn’t work and he would change the router. I can’t get hold of the engineer
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macca
(@Macca10710) reported
@DailyMailUK Wonder if @virginmedia will follow @bt_uk and cut their staffs bonuses & pay rises to help pay for it??
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colinanthonypryce
(@colantpryce) reported
@virginmedia Status page timeline of estimate for fix from yesterday to current: 19/5 10am; 19/5 12:30; 19/5 14:30; 19/5 16:30; 19/5 20:30; 19/5 22:30. Just repeat for today. Currently at 20:30. Day and half of work list #status #engineers #fibreoptic
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Josh whitby
(@OMGITSJOSHHH) reported
@virginmedia Internet ha been down I'm my area for over 24hrs now and the fix time just gets pushed back again and again, absolute joke, not to mention customer service is absolutely dreadful
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~Heaven Dandy~
(@heavendandy) reported
@virginmedia Lost of service in the area has been reported. They’re saying fix estimate: 19:50. Let’s hope it does come back at that time.
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Sammy
(@GGoldenGod) reported
@virginmedia's call centre deliberately passed me pillar to post around wrong departments for 75minutes today because I was trying to cancel. Baffling service to a long term customer and prior strong advocate. Eventually had to give up.
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Frieda
(@Farida50392605) reported
@virginmedia I’ve been waiting for almost half an hour for my call to be answered I want to know why my broadband bill has gone up twice in the Space of a few months without my permission.What a rip off, I’m waiting to get through to cancel as this is very sneaky of @virginmedia
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Franco
(@fratri) reported
@virginmedia Tried to view on mobile then broadband went down for 15mins! Some fault somewhere in area.