Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, St Helens, Preston, Darwen, Newton-le-Willows, Skelmersdale, Wigan, Southport, Prescot, Leigh, and Leyland.

City	Problem Type	Report Time
Bolton	Internet	9 hours ago
Blackburn	Internet	15 hours ago
Blackburn	Internet	21 hours ago
Blackburn	Wi-fi	1 day ago
Blackburn	E-mail	2 days ago
Blackburn	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  IanRob79💙 (@IanRobEfc1878) reported 2 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 3 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Liz Tuite (@tuite_liz) reported 7 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Lindz Devine (@LindzDDub) reported 8 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 25 minutes ago from Wigan, England

  @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

• 
  Mrs Smith (@SmithysMaud) reported 26 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Adam (@agarnett) reported 28 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Liz Tuite (@tuite_liz) reported 29 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Liz Tuite (@tuite_liz) reported 31 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  Elisabeth Hilton (@elisabethhilto4) reported 33 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  BeanBolt (@BeanBolt) reported 36 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  David Jones (@davidbirkdale) reported 38 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  Mrs Smith (@SmithysMaud) reported 40 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Anthony Murphy (@anthony_murphy1) reported 44 minutes ago from Bolton, England

  @virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.

• 
  BooCavapoo 🐶 (@BooCavapoo) reported 44 minutes ago from Penwortham, England

  @virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.

• 
  Andy McGill (@andrewjmcgill) reported 45 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Carol Rowles (@CallyRaven) reported 47 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Wightpie (@wightpie) reported 53 minutes ago from Blackburn, England

  @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

• 
  kevin.james (@pillbo01) reported 55 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Loughran (@SarahDruscilla) reported 8 minutes ago

  @O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 9 minutes ago

  I think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.

• 
  Rhys (@vickdawg92) reported 12 minutes ago

  @virginmedia when is this wifi issue going to be sorted ******* **** show from you as a company 10 days at least now which started as a global issue to a local issue to a software issue to a problem with a box near me which still hasn't been sorted dates keep getting pushed back

• 
  Mimi Farid (@MimiFarid) reported 12 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  Danger Mouse 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stewiejohn2) reported 13 minutes ago

  @Tony_Minter @OliverGMcManus @virginmedia Yes you are correct. I was thinking of a delay to service starting. The latest increase means that providers will now need to pay out £10.34 per day for delayed repairs, £32.31 for missed appointments and £6.46 per day for a delay to the start of a new service.

• 
  B (@1992JDBX) reported 13 minutes ago

  @virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!

• 
  ۟ (@carefreeleon) reported 15 minutes ago

  @virginmedia Intermittent or no signal in my area for weeks. It's not acceptable to be paying the amount we do and be limited to 10 MBPS. If we didn't have to dig up the driveway to change service, we'd of already done so.

• 
  Sean 💙💛 (@SeanSmi59697180) reported 16 minutes ago

  @OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.

• 
  Kevin McGinley (@kevmcgin1888) reported 18 minutes ago

  @virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing

• 
  Ailsa (@Ailsa56202286) reported 22 minutes ago

  @virginmedia I have had 3 conversations with your representatives on the phone in the last week promising a change on my account/ complaints email and none of them have followed through? Is anyone else finding the virgin media team to be totally USELESS. Will never be using again