Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Bolton, Blackburn, Liverpool, Leyland, Wigan, Skelmersdale, Prescot, St Helens and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Bolton |
Internet | |
| Blackburn |
Wi-fi | |
| Preston |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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ℂ𝕚𝕒𝕣𝕒𝕟
(@ciaranharkin) reported
from
Preston, England
@virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult
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Danny McKeown-Henshall
(@Dannymaddog) reported
from
Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
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Jess Hanson
(@JessHansonx) reported
from
Wigan, England
@virginmedia lots of problems with our virgin! How can I speak to somebody!
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rafik
(@RB10__) reported
from
Bolton, England
Absolute stinker of a service @virginmedia provides
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Ann Edwards
(@annedwardsrl13) reported
from
Bryn, England
@virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!
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Hannah🌹
(@ShitofHan) reported
from
Liverpool, England
Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!
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@dgparkinson
(@DGParkinson) reported
from
Standish, England
@virginmedia I have a vulnerable customer aged 89 who needs urgent help with fault on phone line - can’t get through on phone please respond
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Bridgeman ⭐⭐⭐⭐⭐⭐
(@Bridgey36) reported
from
Eccleston, England
Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.
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Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia No yourstating something you can not Provide after 47 mins your phones drop out the web site robots help chat tells me to ring very poor
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
I see @virginmedia have it sorted. You can only cancel or suspend your sports subscription if you call them. Reduced call centres meaning massive waits on the phone. But if you don’t pay they cut your internet and tv off at the time of most need. Let us do it online!!!!
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afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
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Nia
(@Niarosita_) reported
from
Liverpool, England
Why are virgin media so shit (I’m willing to bet it’s because of Branson)
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Dean Kamitsis
(@deankamitsis) reported
from
Preston, England
Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.
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MH
(@MarkHughes_) reported
from
Liverpool, England
@jamiec1995 @virginmedia Won’t show the 5G network on the wireless at all, reboots back the the 2G one its saving the settings then when you click WiFi it’s not there and reverts back to only showing the previous WiFi’s
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia does anybody really care second tweet numerous calls no answered got blisters on my ears I want to make change to my contract to help through these times but your customer service seems to gone awol why not putt something on your web page we’re this can be done
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Glyn Fletcher ⭐⭐⭐⭐⭐⭐
(@glynfletcher) reported
from
Liverpool, England
@virginmedia are just great, takes 25 mins to speak to someone who cant help or understand the problem so they put me though to the "concern team" but I'm cut off whilst on hold !
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia how does one get in touch Phone cuts out after 45 mins being told waiting time is an hour tweets not answering I’m still here after after 2 days very poor customer service how do I reduce my present package 6 hours on the phone yesterday in total 45 mins in a que now
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Stu Nicholls
(@stu_nico) reported
from
Walton le Dale, England
So the lack of response and the fact there is no online option to manage my BT Sport subscription means I have no option to choke up the call lines.. So much for easing the burden and stress on the customer service teams you employ @virginmedia @Virgin
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Wilkes
(@KarenWilkes1) reported
@virginmedia since I upgraded my broadband to 1G the service has been awful- I cannot call and get looped around a robotic system 19mb is all I am able to get most days - shocking - I would like someone to get in touch about this to rectify immediately and give me a refund!
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Honor Carrigan
(@carrih001) reported
@virginmedia I have called and called and all I’m told is that Virgin media will register a complaint and someone get back to me. It gets ignored and says resolved what’s the point of me calling again. Surely if I’m complaining contact should be made with me !!! 🤬
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JuliaMultisport
(@JMultisport) reported
@virginmedia hi my Virgin tv channels have gone off. In area CV6. Please could you advise if this is a virgin issue.
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Darren
(@djgreen27) reported
@virginmedia @TomLeeWah1 @virginmedia I am having exactly the same problem. Tried all of the above and just doesn’t work. It was fine yesterday morning and then yesterday afternoon kicked me out and won’t let me back in
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M.W.A.Saalim
(@MWASaalim) reported
@virginmedia It’s not working!
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Gemma Pring
(@PringGemma) reported
@virginmedia She just spoken to them again and raised a complaint.. waiting for a manager to review but has no confidence in the process or system
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Jim John Thomas
(@JimJohnThomas1) reported
@virginmedia I’m perfectly capable in setting my TV up. But I’m now required to take time off from work to stay home and wait for the engineer. At this point, I can’t even fight back after having spent weeks waiting for the devices and hours talking trying to resolve the issue.
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Denise T Phoenix
(@DeniseTPhoenix1) reported
@virginmedia It's says sorry we are having technical issues, this has been happening for weeks! When I live chat technical, I'm just referred back to the website. Our remote is broken, we just need a replacement please.
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Andrew
(@Bearsito) reported
@DosFox1 We left @virginmedia after our contract because we had so many issues. Once we tried to cancel, they argued with me because I said I could get cheaper access elsewhere and they refused to drop the costs. I’d even prefer talk talk over them (we use Vodafone with no issues!)
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Kim Johnson
(@Alfonsiawarrior) reported
@virginmedia Paul is disabled so i help him with finance, etc. He has been home as he's been ringing me. He is taking Virgin Media phone in for his carer. We are assuming You initiated the return. There would be no reason for Yodel to not deliver. Do you know what has happened?