Virgin Media outages and service status in Wrightington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Wrightington, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 4:05 PM GMT+1.
- Internet (43%)
- TV (36%)
- Wi-fi (13%)
- Total Blackout (7%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Blackburn, Bolton, Wigan, Preston, Southport, Prescot, Leigh, Leyland, Skelmersdale, Billinge Chapel End, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 47 minutes ago |
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TV | 5 hours ago |
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TV | 1 day ago |
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Internet | 1 day ago |
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TV | 1 day ago |
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TV | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, EnglandNot very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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Elliot ⚽️🏈🎮 (@SourEnvy) reported from Preston, England@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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BeanBolt (@BeanBolt) reported from Southport, England@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
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Paul Regent (@PaulRegent1) reported from Bolton, England@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
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🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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Andy McGill (@andrewjmcgill) reported from St Helens, England@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandYou say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, England@virginmedia your Internet sucks
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Steve Pouncey (@Steveo67) reported from Upholland, Englandany one got any links for the game @virginmedia is crap for whatching @SkySports
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Taj (@Taj_B1) reported@virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(
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Stuart Mills (@smevergance) reportedReceived letter from @virginmedia saying my bill was going to DOUBLE from June. My services have not changed. An increase of over 100% is just ridiculous! Tried to call VM but after 30 mins of waiting in the call queue I gave up. guessing that lots of people are calling to cancel
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Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported@virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service
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Dawn Rose (@drosey) reported@virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service
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Sab Singh Saroya (@Sab_LFC) reported@virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.
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Style Conscious ✝️ (@StyleConscious) reported@virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.
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MOT ALAW (@VespaPX12570) reported@virginmedia Thank you.. now estimated to be fixed by 1705... What has happened? Why has it happened? Are we to be compensated for this lack of service?
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Zoey (@YngZoey) reported@virginmedia is there a issue with landlines, can’t recive calls or make them?
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Berk (@trapdoor456) reported@BBCWatchdog would you be interested in my story regarding disgusting customer service off @virginmedia regarding a repayment for a bereavement issue?
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Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reportedAnyone else having issues with virgin media internet today?!