Virgin Media outages and service status in Wrightington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Wrightington, including 4 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 5, 1:07 PM GMT+1.
- Internet (60%)
- Total Blackout (15%)
- Wi-fi (15%)
- TV (7%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, St Helens, Wigan, Leyland, Prescot, Billinge Chapel End, Skelmersdale, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 1 hour ago |
|
Bolton
|
Total Blackout | 8 hours ago |
|
Bolton
|
Total Blackout | 18 hours ago |
|
Blackburn
|
Internet | 21 hours ago |
|
Blackburn
|
Internet | 2 days ago |
|
Bolton
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England@virginmedia If my bill went down with my speed, I wouldn't mind.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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BeanBolt (@BeanBolt) reported from Southport, EnglandTenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?
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Stephen Murtagh (@TheRealRagtag) reported from Penwortham, EnglandNot very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)
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dannyWAFClannon (@DannyLannon) reported from Wigan, England@Louisewafc @virginmedia Nice of Stoke fans turn up to support us
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Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, EnglandVirgin media customer service 🥴😭🤯
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UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, EnglandWith the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.
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Chris (@houghtonc79) reported from Preston, England@virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service 😡
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Richard Foster (@fos100) reported from New Longton, England@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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s. whalley (@stavroversfc) reported from Lower Darwen, England@virginmedia your broadband is down again 🤬
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
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Anthony Murphy (@anthony_murphy1) reported from Bolton, England@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
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Richard Foster (@fos100) reported from New Longton, EnglandHi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TommyH (@TW19_2_3) reported@virginmedia No wifi for the last 4 days and this keeps happening. Hub box replaced but still not working 👎
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Chris (@Brutha_bear74) reported@virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you
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Gibbodive (@gibbodive) reported@entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !
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Harry (@Rzchy) reportedDoes anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.
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Andy W (@AndrewW12290183) reported@virginmedia Why did You take £90 out of my account in case I don't send the equipment back ? Thing is I'm still waiting for the returns package from you. Or is another ploy to take more money like when you signed me up for a TV subscription I never asked for.
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بابلو (@Unkown_Villainn) reported@Jxs_b Worst one is virgin media, feels like no human is working for them
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Casilda Malagon (@casilda1) reported@virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.
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Jambo (@The_real_Jambo_) reported@virginmedia Internet, and subsequently TV, have been down since yesterday in G67 area. Someone posted a picture of the junction box knocked over, any idea of how long to fix? I work from home and need the Internet to do my job. This needs fixed ASAP.
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Kevin Clark (@kevinclarknw) reported@virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.