Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Southport, Liverpool, Skelmersdale, Preston, Wigan, Prescot and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| St Helens |
Wi-fi | |
| Bolton |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Southport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris James
(@christPJames) reported
Hello @Ofcom I have been without broadband for months. This has been acknowledged by Virgin Media Support Community who say it requires an engineer to fix Unfortunately @virginmedia refuse to communicate on the issue
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Lizzie Harvey
(@LizzieHarvey) reported
@virginmedia I have been on hold for 2 hours. Both times you’ve hung up on me! Offering to send me an online link as an alt to ringing doesn’t work either though AS I HAVE NO INTERNET! As a new customer this doesn’t bode well. Maybe I’ll cancel seeing as I’m still in 14days...
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MartinRisbyVR
(@MartinRisbyVR) reported
@virginmedia Crap
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uday sodha
(@UdaySodha) reported
And now TV gone too ! Amazingly crap service again from @virginmedia . #virginmediadown
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Chris James
(@christPJames) reported
I have submitted a formal complaint to @virginmedia (complaint reference C-2511202106) it has been ignored I have run out of ideas, they are charging me £79 per month for a service that hasn’t worked in months Thanks @Ofcom for any advice
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Lewis Dorsett
(@LewisDorsett) reported
Needing to up the data on my mobile phone contract because @virginmedia is horrendous. I probably should cancel Netflix while I'm at it, I can't use it.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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mike astley
(@mikast71) reported
@virginmedia Hi, the issue is still the same with the hub3 not behaving well and the coverage being poor too. I’ll probably have to put it into modem mode and spend some more money on a proper mesh router.
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Paige
(@prettygreengirl) reported
@virginmedia no broadband and TV box when I’ve had two days off work to wait in for delivery to be told by your extremely rude customer service team that it won’t be here until the 7th and “what do you want us to do about it”. Shocking service...
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Tomh51
(@TCH5122) reported
@virginmedia there are currently 10 people on our street WhatsApp group without broadband. This is a regular occurrence. Please tell me why we're all being charged for a service we are not receiving?