Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Wigan, Leyland, St Helens, Chorley, Prescot, Preston, Southport, and Skelmersdale.

City	Problem Type	Report Time
Blackburn	Wi-fi	5 hours ago
Bolton	Internet	20 hours ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Total Blackout	3 days ago
Blackburn	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  David Jones (@davidbirkdale) reported 4 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  Richard Foster (@fos100) reported 13 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 13 minutes ago from Wigan, England

  @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

• 
  Wightpie (@wightpie) reported 14 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  Maureen StewartJones (@supergran22) reported 19 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Tom Rushton (@tomrushton88) reported 23 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  🪷Elisabet🪷 (@Elisabet0490) reported 26 minutes ago from Blackburn, England

  @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 31 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Liz Tuite (@tuite_liz) reported 32 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 39 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Ian Forrest (@IanForrest10) reported 39 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  strange little Flo (@FloButcher84) reported 43 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  Mrs Smith (@SmithysMaud) reported 46 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  BooCavapoo 🐶 (@BooCavapoo) reported 46 minutes ago from Penwortham, England

  @virginmedia please sort out the issues with the WiFi, Internet, broadband or whatever the term us these days. It is constantly slow or not working. Having to use mobile data is not an effective substitute for the service I am paying for.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 52 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  Kevin Dudson (@Duddydudson) reported 53 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  Richard Foster (@fos100) reported 57 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  Liz Tuite (@tuite_liz) reported 57 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 59 minutes ago from Wigan, England

  @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

• 
  Liz Tuite (@tuite_liz) reported 1 hour ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Rees (@SamReesO) reported 3 minutes ago

  @virginmedia @eirwenjulia Perhaps… refund the downtime and fix it? That would be super helpful..

• 
  RyanCartier (@RyanCartiers) reported 5 minutes ago

  @virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.

• 
  Edward Barnett (@BarneeEb) reported 5 minutes ago

  @virginmedia have you now sorted the problem or will the next game be the same? We're paying for a service you're not providing. I assume you'll be compensating accordingly. 2 games, 2 failures. #useless

• 
  Julie Goldsmith (@JJools67) reported 6 minutes ago

  @virginmedia I have just spent over 1hr20mins on the phone trying to sort out my mothers virgin account she has dementia person I finally spoke to (after 3 other depts) put me on hold & we got cut off. He hasn’t bothered to call me back despite having my number! Dreadful service!

• 
  Andrew Birt (@MacBirt22) reported 7 minutes ago

  @virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles

• 
  Krystle (@vdaybabygirl85) reported 8 minutes ago

  @virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks

• 
  Paul THORNE (@harrewis) reported 12 minutes ago

  @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

• 
  cheryl blake (@BlakeyCb48) reported 14 minutes ago

  @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

• 
  Simon J Gleaden (@Simon_Gleaden) reported 17 minutes ago

  @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old boy, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY