Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Skelmersdale, Blackburn, Leyland, Bolton, Preston, Wigan, Prescot, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
St Helens	Internet	21 hours ago
Skelmersdale	Internet	23 hours ago
Blackburn	Wi-fi	1 day ago
Leyland	Internet	2 days ago
Blackburn	Internet	3 days ago
Blackburn	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  Sharron Rawlinson (@SharronRawlinso) reported 2 minutes ago from Kirkby, England

  @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

• 
  Liz Tuite (@tuite_liz) reported 4 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Rick Leeming - Beaker (@BeakerRick) reported 8 minutes ago from Preston, England

  @virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.

• 
  Liz Tuite (@tuite_liz) reported 11 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Richard Foster (@fos100) reported 15 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  LeChonk (@J_w_D94) reported 17 minutes ago from Horwich, England

  @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

• 
  Woggy (@Allenwalkden) reported 19 minutes ago from St Helens, England

  Internet @virginmedia is down in WA10 and your device status page is giving a 404

• 
  BooCavapoo 🐶 (@BooCavapoo) reported 21 minutes ago from Penwortham, England

  @virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia

• 
  Richard Foster (@fos100) reported 27 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Carol Rowles (@CallyRaven) reported 32 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Liz Tuite (@tuite_liz) reported 33 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Mrs Smith (@SmithysMaud) reported 37 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 38 minutes ago from Wigan, England

  @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

• 
  Amy 🌼 (@geordiegal97) reported 38 minutes ago from Preston, England

  @virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!

• 
  Ian Forrest (@IanForrest10) reported 40 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 40 minutes ago from Wigan, England

  @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

• 
  Wightpie (@wightpie) reported 48 minutes ago from Blackburn, England

  @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

• 
  Anne McCormack (@1AnneMcCormack) reported 48 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Elisabeth Hilton (@elisabethhilto4) reported 51 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike henry (@MikeHenry58) reported 13 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 13 minutes ago

  @virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄

• 
  John Kingscott (@JohnKingscott) reported 13 minutes ago

  @virginmedia is your broadband status checker not working? Doesn't seem to be here...

• 
  Stuart Layton (@shooter1981) reported 15 minutes ago

  @virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!

• 
  James Agg (@Jimmyboy35) reported 24 minutes ago

  @virginmedia I have now been on hold for my broadband and TV issues for over 2hours in total

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 25 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  Stephen Sullivan (@SullivanSK) reported 26 minutes ago

  @virginmedia Well over 2.5 hours on hold regarding a total loss of service and no responses to DMs. Live chat also seems to be disabled on the app. Really shocking customer service. Can you tell me how much longer I should expect to be on hold? Or have someone reach out?

• 
  Shaun Weeks (@ShaunWeeks) reported 26 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.

• 
  graham bowyer (@freaksquid5) reported 27 minutes ago

  @virginmedia why is noone picking up my dad as been calling most of the day you have ripped them off for over 100 pound and your customer service is useless on the phone for 2 hrs and no one picked up

• 
  Danny (@hartdj) reported 30 minutes ago

  @virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.