Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/25/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Liverpool, Preston, St Helens, Wigan, Leyland, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBolton E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • kingsnoots Chris Sudworth (@kingsnoots) reported from Golborne, England

    Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄

  • addsimpson Adam Simpson (@addsimpson) reported from Liverpool, England

    @virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @rteifler @virginmedia We have been a loyal customer for many years 👍😎

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....

  • HazelHendriksen hazel hendriksen (@HazelHendriksen) reported from Haydock, England

    @virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful

  • Lisa_P117 Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    There is a problem with the internet in M46 0HU @virginmedia

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬

  • HazelHendriksen hazel hendriksen (@HazelHendriksen) reported from Haydock, England

    @virginmedia I have and no service tv service issues reported

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England

    @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you

  • MrVestibule DV (@MrVestibule) reported from Preston, England

    Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.

  • prdent73 Philip Dent 🇪🇺 (@prdent73) reported from Euxton, England

    Noooo!!! The virgin media wifi is down. We might have to start talking to each other..

  • annbenedict9 annbenedict (@annbenedict9) reported from Brinscall, England

    @virginmedia surgery phone line keeps cutting out on patients- national issue I am told

  • kimnsib kim🐝 (@kimnsib) reported from Bolton, England

    @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Taimoor05435737 TR7 (@Taimoor05435737) reported

    @virginmedia @ModgePKR Typically a dissatisfied customer will tell between 9-15 people about their experience!

  • penryhg3 Alan Lindsay (@penryhg3) reported

    @virginmedia How could reply any other way - I want someone at VM to accept the issue isn't resolved and take some ownership to complete what is necessary. Seems the ownership this issue remains with me to push. V. p.ssed off with dealing with VM esp as its a bereavement issue

  • Leeo_Apex Leeo-B (@Leeo_Apex) reported

    @virginmedia Hi, having problems connecting in Wandsworth. Error C217 and checked everything. Suggestions please Thanks

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @GazzKate @virginmedia Hi Kate, I am sorry to hear that this has happened to your service, I can see that someone has been assigned to assist with this for you today but for any further investigation of this issue you will need to call 0800 052 0800 and then use the pin 2222. *AP

  • HuwFLloyd Huw Lloyd (@HuwFLloyd) reported

    @virginmedia Just tried text service, it told me to call, I called again to be told hopefully tomorrow it will be active.. if not to call up again. It’s crazy that somebody at Virgin has put the wrong disconnection date in the system, and the customer has to go 3 days without tv and internet

  • hulmehouse jane hulme RN DNSPQ QN🌈 (@hulmehouse) reported

    Fuming last week @virginmedia ringing to scam me and told me to F**k off now today @BritishTelecom ringing me and telling me to F**k off when I inform them I’m registered with TPS - both from mobile numbers #scams #rude #fuming

  • andvil13 Andrew Villis (@andvil13) reported

    @virginmedia Hi VM, I am trying to login to the sky sports website using my VM credentials (SS works on my VM tv box) but I cannot login. No error messages, just goes back to the main SS page not logged in. Have tried multiple computers and mobile devices

  • FentyG23 Graeme Fenton (@FentyG23) reported

    @virginmedia ...this same problem is happening again!

  • MekQuarrie Ian MacQuarrie (@MekQuarrie) reported

    @dtaylor5633 I read somewhere a long time ago that twenty devices should be no problem to a modern router, but I'm having my doubts about the service any cable provider is giving at the moment. Our Virgin Media service gets quite patchy after midnight...

  • BiddleIan citizen of nowhere #wearadamnmask #FBPE (@BiddleIan) reported

    @virginmedia and I don't "feel" that way. This is a statement of fact: if my broadband does not work as advertised, you have broken your contractual agreement with me