Virgin Media Outage Report in Wrightington, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Preston, Wigan, Liverpool, Bolton, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Prescot |
Phone | |
| Preston |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
-
zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia
-
Richard Foster
(@fos100) reported
from
New Longton, England
Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
-
Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
-
Ndawana Youngson
(@NdawanaY) reported
from
Liverpool, England
@virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)
-
Ndawana Youngson
(@NdawanaY) reported
from
Liverpool, England
@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
-
Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia thanks for the awful internet service, f*cking useless you are
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
-
IanRob79💙
(@IanRobEfc1878) reported
from
Wigan, England
@virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬
-
Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
-
Tony
(@AckerHeron) reported
from
Liverpool, England
Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting
-
patricia foy
(@PattipooFoy) reported
from
Blackburn, England
@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
-
Richard Foster
(@fos100) reported
from
New Longton, England
Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
-
Councillor Michael Haw *🇺🇦
(@CllrMichaelHaw) reported
from
Eccleston, England
Virgin media customer service 🥴😭🤯
-
zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
-
Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
-
Richard Foster
(@fos100) reported
from
New Longton, England
Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
-
Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I never have any issues when it comes to my laptop, though. Just my PS5
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
soph 🐾
(@sophiegalvinx) reported
@virginmedia This doesn’t solve our query about who rang to cancel our account and that you allowed this to happen? I am the account holder and it should of gone through me you haven’t contacted me at all?
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
@virginmedia We couldn’t get hold of anyone when we tried to call today after 3pm but yes the problem is still ongoing clearly.
-
PeteGutteridge
(@GutteridgePete) reported
@virginmedia Which part of I cannot call as the line goes down and the phone disconnects and calls are taking hours to answer: my internet doesn’t stay connected long enough to answer?
-
emy dolphin
(@emy_dolphin) reported
@virginmedia I am still experiencing issues, my WiFi keeps cutting out still! We call and an automated voice says an engineer will be out to us?! Honestly how much more money am I going to have to spend on more data and on WiFi that DOESN'T WORK
-
Amanda Treherne
(@MandaTreherne) reported
@virginmedia just upgraded to TV 360 and it keeps stopping and telling us service is suspended. After 4 phone calls and speaking with 6 people spending 4 hrs on the phone and each time being told it is fixed I can assure you it IS STILL NOT WORKING and we are in a queue AGAIN!!
-
Phil Sproston
(@Mrsprozzer01) reported
@virginmedia The call was arranged as part of talking to your help desk, who said that the problem was too complex for them to solve, and they would pass it to level 2, who would call me within 72 hours...
-
Matt
(@MattDe_Giorgio) reported
@virginmedia Recently renewed and upgraded to 1gb speed. It’s consistently not fast enough in the day to handle zoom calls and keeps kicking all and any devices off the network. Run all the virgin tests and it says it’s fine when it clearly isn’t.
-
richard.cragg
(@cragg1965) reported
@virginmedia think I have just been conned by your telesales said yes to paying a bit more and getting sky sports. Didn't tell me it's not in h d how long do I have to change my mind and go back to my original plan to cancel
-
Phil Sproston
(@Mrsprozzer01) reported
@virginmedia Yes. V6 “conversion” went fine, but upstairs the issue. Not only does mini box not work, but since it arrived, TiVo doesn’t recognise Sky sports or Movies as part of package.
-
Ollie Yates
(@ollie_yates) reported
@virginmedia I'm paying for a service I can't use. Is that acceptable?