Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 02/13/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Skelmersdale, Liverpool, Bolton, Preston, Wigan, Prescot, St Helens and Leyland.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia my broadband has gone down every day this week. This is getting ridiculous.

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.

  • walshy31 Paul Walsh (@walshy31) reported from Liverpool, England

    @virginmedia Sorry back in work today! Would adding boosters help?

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable

  • Acko_79 Acko * (@Acko_79) reported from Liverpool, England

    @M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Ringing your service once more how pathetic is it

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    @virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!

  • scousenat *scousenat🌈 (@scousenat) reported from Liverpool, England

    @virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Called your service promised a call back on Wednesday Didn't happen Rang on Thursday Was hung up on Rang back Unsympathetic operative promised call back 72 hours Will it happen tomorrow highly skeptical You have taken more than £300 from me and lied

  • mymatedex @gm (@mymatedex) reported from Kirkby, England

    @virginmedia any chance someone could help me. Been trying to get through for 2 hours. Want to cancel my TVcontract and this is the hardest thing I’ve ever had to do to cancel. Going around in circles 🤯

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Wigan, England

    @virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT

  • scousenat *scousenat🌈 (@scousenat) reported from Liverpool, England

    @Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October

  • ansumDave David Harrison (@ansumDave) reported from Liverpool, England

    @virginmedia Bet if I owed money you would be in constant contact Can you arrange for call back Can you take ownership You should have a complete r could ed of notes after I have contacted you Wednesday Thursday and today this week alone Also contacted with same issue last 3 years

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • escapadeemily Emily Matthews (@escapadeemily) reported

    @virginmedia I have spoken with the council and they have informed me that It is Virgin who need to get in contact with them to arrange any permission. My main issue is the complete lack of communication from Virgin. We have received no updates and no one will tell us a realistic timeframe

  • pm_gordon Peter Michael Gordon (@pm_gordon) reported

    @virginmedia please can you help me in my efforts to speak to someone in broadband customer services - I'm yet to receive a response to a complaint I submitted on 7 Jan, and am now stuck in a loop between your online FAQ and your automated call service telling me to reboot my kit

  • 1Cambot2 Mr. Textbook (@1Cambot2) reported

    @Jake_Hanrahan @virginmedia Just keep hounding them. I was promised 60+ mbps but was getting 5-6mgps for about a year. After my 8th complaint, and threatening to look elswehere, they increased it to the advertised speeds. (I'm using Vodaphone).

  • LadyCool31 Amanda (@LadyCool31) reported

    @heathoshea @virginmedia I know they're busy because of Covid - but this isn't customer service in any way, shape or form. I hope you get sorted soon!

  • alexsewell36 Alex Sewell (@alexsewell36) reported

    @virginmedia Been told I cannot make amendments to my package and to call the customer relations team, is this the sort of level of service that you want to provide @virginmedia ?

  • Johnnydubyah Johnny Wales (@Johnnydubyah) reported

    @virginmedia BEEN TRYING FOR 6 DAYS NOW TO TELL YOU I AM MOVING HOUSE. BOTH ON PHONE AND ONLINE. SOMEONE PLEASE DM ME SO I CAN BRING YOUR AWFUL SERVICE WITH ME

  • ShyamDwar Shyam Menon (@ShyamDwar) reported

    @virginmedia sorry to say, but Virgin media connectivity is very very poor in Pinner area for the past few days. Don't know what work is happening, but quality is very bad! Pls focus on good service than ads which hype of 100MBPS.

  • CatherineQEIICC Catherine (@CatherineQEIICC) reported

    @virginmedia Getting very frustrated with our media package, and when we need help, it costs us to call. WiFi down, phone not working, only using one TV box but paying for 2. So fed up we are now looking to move. #virginmedia

  • RobEyez RobEyez (@RobEyez) reported

    @virginmedia I keep getting calls saying that they are from vm and they have a problem with their router bank. Are these finishing calls as I’ve had 10 of them in the space of 2 hours.

  • AndrewB54026936 Andrew Bennett (@AndrewB54026936) reported

    @DLM36887682 @virginmedia They are a nightmare, I’ve been trying to call to cancel for days. You can’t even sit on hold.