Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/11/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Liverpool, Bolton, Preston, Wigan, Leyland, Skelmersdale, Prescot and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn E-mail
United KingdomSt Helens Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens TV
United KingdomBlackburn TV

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • phanleyphotos Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin

  • davetarl Dave Tarleton (@davetarl) reported from Liverpool, England

    @virginmedia Hi RCG, I say hours, was just short of an hour! All sorted now. My gripe is there should be a cancel/leave option on the website saves ringing up and waiting when you are leaving no matter what.

  • Kimbow21 kimberley Goodinson (@Kimbow21) reported from Bolton, England

    @virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .

  • AngeTurner816 Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England

    @virginmedia Sorry. I am asking you to tell me what the problem is and what you planing to do about it!

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.

  • AngeTurner816 Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England

    @virginmedia @Virgin_Victoria Every single evening your WiFi goes down for about two hours around teatime. Last night it went off at 6.00 pm and came back on at about 11.00 pm!

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working

  • cudda69 Denis Cudahy (@cudda69) reported from Horwich, England

    @virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers

  • MrCRichardson Craig Richardson (@MrCRichardson) reported from Liverpool, England

    @virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡

  • WiganpierprAnne Wiganpierpromo (@WiganpierprAnne) reported from Wrightington, England

    @virginmedia I am appalled at the customer service. Trying obtain my last bill from 3 months ago. Can’t be done!!account closed. They never sent packaging to send router back after 3 phone calls I gave up but got charged for it.

  • mickryanphoto Mick Ryan (@mickryanphoto) reported from St Helens, England

    @virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot

  • BeStrongBolton Be Strong Daz (@BeStrongBolton) reported from Bolton, England

    @virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .

  • JamesRead78 James Read (@JamesRead78) reported from Wigan, England

    @virginmedia need to chat with someone about lowering my bill £100 per month is getting ridiculous! Tried using the chat function on the app but it's not working

  • CRMann78 NYPD Blue (@CRMann78) reported from Liverpool, England

    @virginmedia Been with Virgin for 5 days of dreadful customer service, how can a mobile set up result in loss of all subscribed tv channels, held in queue for over an hour is the norm, will be cancelling my contract due to this total mismanagement #VirginMediaSucks

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    Virgin media is so ******* SHIT sick of this life

  • markfrobi Mark Robinson (@markfrobi) reported from Atherton, England

    @virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.

  • flux_blair Alex Downes (@flux_blair) reported from Liverpool, England

    Just had a call from @virginmedia asking me what I use my network for, how many devices I have on the network. Please mind your own business, answers to these questions can be used by OCGs to target my home and only call me if you really have to. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jemski7 Jem kunz (@jemski7) reported

    @virginmedia Firstly, would virgin want to put a years rental on that fix date? Secondly, what IS the problem? We can handle details. Thirdly, why is your online system saying everything is fine and your phone system and fact says not. Fourthly,

  • TelfordNicola Nicola Telford (@TelfordNicola) reported

    @virginmedia please can someone contact me about an outage ive had for 5 days on my tv and i have now been told not until after Christmas ...cutomer services have said there is nothing else they can do.

  • xxlucyocxx Lucy O'Callaghan (@xxlucyocxx) reported

    @virginmedia Shame on me for having a hospital appointment on a day your engineer was coming, oh accept I didnt he was supposed to come on Wednesday when I was home all day but actually arrived on Thursday while I was in hospital on a drip, thanks for your help!

  • jculshaw9 Jonty Culshaw (@jculshaw9) reported

    @virginmedia 4th day of “issues” in my area. Automated message to tell me its a complex issue and have engineers working on this…not seen any movement around. Not received a single update.

  • philwoodford philwoodford (@philwoodford) reported

    @virginmedia The desktop email today is just hopeless. You click 'sign in to Virgin Media'. It takes you to another page, where you have to click 'sign into Virgin Media' for a second time. You then have to find the email tab and click that. Why can this not be simpler?

  • Koko_Footy Kossaï_Sbaï (@Koko_Footy) reported

    @virginmedia Ok that is unfortunate but: how long does it take on average to sort those issues? 1 day? 3 days? 1 week?

  • Mike44395967 Mike (@Mike44395967) reported

    @virginmedia phoned 150 and they said there are no issues in our area but other customers keep calling with the same thing. Is this escalated with your engineering teams? Please update the status.

  • hamild David Hamilton (@hamild) reported

    @virginmedia another day - still not working phone, still no contact

  • theglamchop Mary-Christmas 🤶🥂👑❤️💋✨☘️ (@theglamchop) reported from Garrane, Munster

    @virginmedia hugely grateful to Ezinna today who was a top guy in sorting out my problem . He was patient and retained a customer 🙌🏻

  • xxlucyocxx Lucy O'Callaghan (@xxlucyocxx) reported

    @virginmedia Thing is my next door neighbour also had an engineer out yesterday and ive just spoken to her and shes got the exact same problem as we have, so im wondering if theres ice or something in the big grey box?