Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Liverpool, Bolton, Wigan, Prescot, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Phone | |
| Preston |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Preston |
Total Blackout | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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Neil Connolly
(@neilc5017) reported
from
St Helens, England
@virginmedia how much notice do we have to give to cancel our subscription ?
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia problems in St Helens WA9 any chance you know when will be back up and running had an outage all day before Christmas too and now again no TV !!
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia Yeah I did initially and then doesn't load the page Tried calling just automated sent me links to mobile the same links already checked and then hung up No estimated time of when will be fixed.. I guess it's with people finishing work and realising their service is down hmmm
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
Here we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheCowboy
(@F1RacerDude) reported
@virginmedia Yeh like I keep saying landlines down too thanks for nothing
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Ghana Boy🇬🇭 ✊🏿
(@sekubeats) reported
I swear there hasn't been a month where I haven't complained about virgin media and how **** it is
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وسيط متاجر بريطانيا
(@wasset_uk) reported
@virginmedia Hi it is now 3 days and the problem still not solved! “the content is not available!”, do we need to change the service provider after 5 years of subscription.
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TheCowboy
(@F1RacerDude) reported
@virginmedia Its not working so don't expect a web chat
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jemima ruchat
(@jruchat) reported
@virginmedia Yes I've seen that it's not gonna be fix till 10am but that doesn't solve my issue that I'll now have no data left for the month now the WiFi is down
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Eilir Hughes
(@Roentgens_dad) reported
@virginmedia No TV all day and a “fix estimate” of 14.07.21 in Bham14. What is the problem and why the downtime? We deserve some information. Well?! 🤬
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Sfc_Rich
(@sfc_rich) reported
@virginmedia My WiFi is rubbish, was promised a new hub as part of a retention deal, my current old hub is awful and despite numerous calls etc saying they will send me one, not seen a sign of it, 6 months of poor customer service and poor service, enough is enough basically.
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michael ford
(@ChemistFordy) reported
@virginmedia @virginmedia the issue is yet to be resolved. Any update? Surely this should have been sorted by now?!
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paul armstrong
(@paul1860) reported
@virginmedia Your customer service is all about others doing YOUR work for you. It’s hopeless - I am unhappy - @virginmedia constantly lie. #broadband #virginmedia #LiarsGonnaLie
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Ripp_
(@Ripp_) reported
@virginmedia A complaint, about how ineffecient contacting virgin media is