Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Skelmersdale, Preston, Prescot, Liverpool, Bolton, St Helens, Leyland and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Wigan |
Internet | |
| Skelmersdale |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia I do have a problem paying. I'm currently paying for a service where the Internet isn't working half then time. 5 times in the past month we have had no signal. You promise items with your packed Currently received 1/3 and had to complain about that over the phone.
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Well I've just had a "sort of" resolution but still not really acceptable. I gave 30 days notice to cancel my services as want to get Sky. Sky and Openreach are coming tomorrow to fit phoneline & services. I have booked a day off work for this. If there is still (cont) >>
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
The customer service offered by @virginmedia has now reached such comically useless levels that they're now making it next to impossible for me to pay them for their services!
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
Here we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
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Chris Greenhalgh
(@Ceasar_1990) reported
from
Liverpool, England
Virgin media internet is the worst 😤
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Stephen Murtagh
(@TheRealRagtag) reported
from
Penwortham, England
@virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.
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Susan Rigby
(@terrificsue) reported
from
Wigan, England
@terrificsue everyone out there be careful when receiving telephone calls and if they say they are from Virgin Media please check and check. I have been scammed today out of a lot of money . I am the one who thought would never be scammed but I was. Oohh .
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clare wilson
(@nookandwillow) reported
from
Prescot, England
@ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@Deanzey @virginmedia But it never… I used mobile 5G 😜
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owen southworth
(@obpls1995) reported
from
Wigan, England
@virginmedia question for you. If I enter a contract with you where you promise X service +items and I promise to pay X amount. If I don't pay X amount am I breaking the contract?
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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Neil Connolly
(@neilc5017) reported
from
St Helens, England
@virginmedia how much notice do we have to give to cancel our subscription ?
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Steve Thompson
(@stevelthompsom) reported
from
Preston, England
@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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Whittle
(@Stixx1979) reported
from
Liverpool, England
@virginmedia Unless you can locate the mobile phone that never reached me in August 2020, employ more peoley to deal with customers and open shops again , I shouldn't think there is thank you.
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia Why have a Twitter presence when you can never answer account specific queries? It's a ridiculous set up.
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Michelle Oldroyd
(@shell634) reported
from
St Helens, England
@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Jayne
(@jayniecakes) reported
from
Liverpool, England
@virginmedia They will disconnect my services but it might take 24 hrs..as I say if Openreach come and find I have a working phone line then them and Sky will cancel ny ibstallation! Please can my phone but turned off as of midnight or at least mych earlier than 24hrs?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TerraceFabulous
(@TerraceFabulous) reported
@virginmedia Yep I r tried that. It says I need a pod but you haven’t got any...and it don’t let me order one for when you do, I need to phone up. I phone 4 times a day & get nowhere. It’s a complete farce, just get passed from bot to bot it’s rubbish service.
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Rachel Morgan
(@CoronaIsBad) reported
@virginmedia @AlyssaMelissa93 Any chance of replying to my tweet and problems
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Anthony Jones
(@a_doubleu_j) reported
@virginmedia sky movies isn't working and trying to fix this online tells me to call which eventually just sends me a link which tells me to call which just sends me a link Also you've started my new contract a month early increasing my charges!
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Paul Marshall
(@paulm844) reported
from
Whitley Bay, England
WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.
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Louise Martin
(@Louise_28x) reported
@virginmedia nearly a month and no reply...and im still having issues?!
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Stephen
(@sodra73) reported
@yas2301 @virginmedia Hi @virginmedia I’ve got same problem, can you confirm there is a national issue with activations?
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Ashlee Mccarthy
(@ashleemcc) reported
@libdemdaisy @virginmedia Mine is awful too in Bricket Wood have contacted them endless times and still not sorted since last summer!
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Dale Winward
(@Daleybobs) reported
Hi @virginmedia, I have a problem with my router, I have to reset/restart/reboot it every day or so. It worked fine for over a year but now it's horrendous. There's nothing wrong with the line into my house or cables. It's the hub3. Please help
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Stewart James
(@KnackeredStew) reported
@virginmedia To wait 3 days and someone will call me. I have now resolved the problem myself but after almost 24 hour and 5+ hours on the phone I am very disappointed
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Andy Powell
(@p0welly) reported
@RHJOfficial @virginmedia @Ubiquiti Yeah once you get down to bulbs, speakers, up cameras, it all adds up. Had a better signal and more control over port forwarding etc with my own router.