Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Wigan, Billinge Chapel End, Skelmersdale, Preston, Bolton, St Helens, Chorley, Prescot, Southport and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Liverpool |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Tezz P
(@TezzP) reported
from
Haydock, England
@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
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*scousenat😘
(@scousenat) reported
from
Liverpool, England
@virginmedia im ready to throw your modem in the bin and get onto the ombudsman you don’t provide a service you false advertise and your charging me for nothing!!
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
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Concobhar Dochartaigh
(@Conor87) reported
from
Liverpool, England
@virginmedia I want to cancel my contract but can’t get through to anyone on the phone.
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Sheila Hibberd
(@sheilahibberd) reported
from
Rainford, England
@virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia your sales team are telling people that upgrading to 200 speed will fix WiFi issues. I was looking for a new deal but don’t want to sign up until it’s guaranteed I can get WiFi in more than 2 rooms. I live in a small 3 bed and I’m on my 2nd router which is worse
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Honestly feel like the last few months have been a battle with persistent internet issues. It’s become tiring and stressful @virginmedia.
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MarkRP
(@markrp64) reported
from
Liverpool, England
@virginmedia is the WiFi down in Wavertree Liverpool. Tried rebooting our hub and still no success. Two days without WiFi. Tried phoning the other day but gave up after 50 mins,
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
@virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
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Sid
(@borntorun127) reported
from
St Helens, England
@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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Catherine Crilly
(@cathcrilly) reported
from
Liverpool, England
Guys I know the world is a toilet and very bad things are happening but if there's going to be one thing to tip me over the edge, it'll be the Virgin Media interface. Absolute fiasco every time you go to watch anything 🆘
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*scousenat😘
(@scousenat) reported
from
Liverpool, England
@virginmedia Via text messages and phone calls and get no where ...I was told an engineer was visiting it never happened lodged a complaint and heard nothing back I went out of this contract now
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Phillip™
(@HenninghanFiD) reported
from
Liverpool, England
@virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@hadders08) reported
@virginmedia once again your service fails the basics. after your ‘we will call you in 24/48 hours’ which you didn’t I chase to be told another 24 hours. Only been 164 plus hours already. So as I get half a service is it ok I pay half the bill? Seems fair.
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia Maybe @VirginMediaCorp should know what rude people they employ for customer service…. Screen shot this all and sent it to your CEO Lutz Schüler maybe he should know how you speak with customers.
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Matt Sansbury
(@SansburyM) reported
For anyone who has @virginmedia do you have an issue using the @primevideouk app. It just never works properly for me.
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Sufyan Patel
(@patesufy) reported
@virginmedia But that’s the point, I’m not confident. I need an explanation of why I wasted 3 hours of my life yesterday thinking there was a problem with my home kit whereas in fact there may have been some sort of outage. Some forums have reported outages in neighbouring areas.
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Sebastian White
(@SebWrites) reported
ABSOLUTELY ATROCIOUS SERVICE @virginmedia ... BEEN PASSED FROM PILLAR TO POST FOR "3 MTHS +!!!" THEN @virginmedia PUT ME ONTO A "TEXT" CONTACT. HOW ON 'EARTH' IS THIS GOING TO SOLVE PROBLEM, WHERE I HAD TO SEND "2" LETTERS, AS YOU WERE IGNORING MY ORIGINAL COMPLAINTS? #Virgin
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Cantankerous Tom
(@puckingfricks) reported
Another reminder to switch your broadband services away from @virginmedia. Just been offered £15 as a "gesture of goodwill" for 4 months of practically no service and over 46 hours trying to speak to someone.....PATHETIC!!!
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MHA Trust
(@MHATrust) reported
@virginmedia We have reported it to the bank. Can't find the details now. However, we will need the address to write and cancel our account, we are not in a contract our contract ended 12th January. But we were not informed. This has been mental torture.
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Colin Oakley
(@ColinOakley5) reported
@virginmedia Great. No point tweeting then. Do you think is good service?
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Amy
(@pengelly_amy) reported
@virginmedia I got threw but the line was awful so I couldn’t hear what I ordered but i need to no if I’m getting new equipment can u help
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Amy
(@pengelly_amy) reported
@virginmedia Called the worst line ever so no clue what I have ordered! And I need to check if I’m getting new equipment as I couldn’t hear him