Virgin Media service status in Wrightington, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Wigan, St Helens, Preston, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 17 hours ago |
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Blackburn
|
Total Blackout | 24 hours ago |
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Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Total Blackout | 1 day ago |
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Blackburn
|
Total Blackout | 1 day ago |
|
Blackburn
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Hol (@HolGaffneyx) reported from Blackburn, England@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Jessica Fairhurst (@Jessicareynard) reported from Atherton, England@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia your sales team are telling people that upgrading to 200 speed will fix WiFi issues. I was looking for a new deal but don’t want to sign up until it’s guaranteed I can get WiFi in more than 2 rooms. I live in a small 3 bed and I’m on my 2nd router which is worse
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Sheila Hibberd (@sheilahibberd) reported from Rainford, England@virginmedia please help V6 box is playing up, causes tv to keep going off from a few seconds to making tv turn off. It is not the TV as works fine on freeeview
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Chris G 🇪🇺 (@FloatyFrocks) reported from Wigan, England@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Michelle E (@Elle83) reported from Walton le Dale, England@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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Anne-Marie Caine (@amscaine) reported from St Helens, England@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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Tezz P (@TezzP) reported from Haydock, England@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
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David Waywell (@DavidWaywell) reported from Newton-le-Willows, England@virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.
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David Waywell (@DavidWaywell) reported from Newton-le-Willows, EnglandI don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
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Michael Gleeson (@Michael_Gleeson) reported from Bolton, England.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Bolton Nurses League (@nursesleague) reported from Bolton, England@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Gamble free girl (@kfield82) reported from Billinge Chapel End, EnglandTrying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
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Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia you sent a new router because the other one didn’t work properly and this one is worse. WiFi non existent I want to leave your rubbish service and I’m not sitting on the phone for hours so sort it or I’m going to the ombudsman
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Emma Roberts; (@EmmaRobbo_) reported from Bolton, England@virginmedia is there issues with the wifi?
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Sid (@borntorun127) reported from St Helens, England@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
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Donna (@Donna19711968) reported from Newton-le-Willows, England@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
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Aiden Montgomery (@AidenMontgomery) reported from Westhoughton, EnglandReally fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Paull (@gman_belfast) reported@virginmedia Any chance of either fixing the no internet issue in Belfast or at least give us a new Expected resolution date, the status page says this should have been fixed at 14:10 this afternoon.
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Gussatron (@garethdrake) reported@virginmedia Hi, this isn’t a satisfactory response. Sending me the main phone line is next to useless. Can you please lodge a complaint on my behalf. I’m now paying for a service which doesn’t exist AND my old line is disconnected so no internet all weekend (until who knows when?)
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Mallidon (@MallidonTweets) reported@virginmedia Can you stop asking bloody stupid questions pasted from a script and actually just tell me why I got no updates or am I wasting my time with an intern?
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Chris Procopiou (@Chris_Procopiou) reported@virginmedia @Wix , you two should have a talk. UK websites( including mine) on Wix cannot be accessed if you are on a Virgin network. Already had a technician from Virgin confirming this is an issue and Wix technical support cannot help either. How can we fix this?
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⚫️Khal Drongo (CEV) (@FuseBlues) reported@JTurner2469 @NinEverything Hey bro. You on Virgin Media. Having this exact problem on broadband, but not if I use my mobile as a hotspot. Think there is a conflict between Virgin's routers and the eshop.
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Hadi Rennie (@hadirennie) reported@WilsonDorothy @virginmedia Basically when u phone them u want to make an official complaint. They will try not to by giving you other options. But if you keep insisting you want to make an official complain they have no choice but to register it for you. Message me directly and I will tell you more
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Ian Carter (@carter_ian) reported@virginmedia It won’t connect to our netgear extender which is hard wired and serves most of the devices The virgin hub has very poor service in the building hence the need for an extender
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LCJazzi (@LcJazzi) reported@virginmedia mega unhappy! TV outage in our area which you ‘hope to fix’ by 05/10! Went on line for explanation and only response was a subscription form for a service costing £35 per month! Partner is in process of cancelling full package! Appalling service!
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GL (@glhfb) reported@virginmedia All they do is keep moving the time when it’s gonna be fixed. Thankfully my contract ends in a matter of weeks and I doubt I’ll be renewing for another year sick of the crap coverage in my house and slow speeds
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Ken Bailey (@KenBailey143) reported@virginmedia No, only order numbers. I enquired on 16th September C-160922864. Emails gave links to live chat and messanger service. The webpage was a dead end - no links. Haven't tried phoning as I doubt the bot will be keen to help! My door number is 54 missing from my account. Please help.