Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Prescot, Preston, Wigan, Bolton, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Danny Wyatt | OnlyFans 25% off
(@DannyWyattXXX) reported
from
St Helens, England
Anybody else having Virgin media problems? #virginmediadown
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Chris Mann
(@Christerphurr) reported
from
Preston, England
@virginmedia our broadband is down, any idea when this will be back up?
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Charlotte Louise Middleton
(@charl_middo) reported
from
Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Just binned them off to go back to Sky. Been paying for the all singing and dancing fibre broadband and it’s slower then my work mobile router! TV picture is dog rough and my Virgin Mobile sim won’t take calls from anyone on the EE network when I’m connected to the WiFi! See ya!
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Steve Shelbourne
(@Shellifumi) reported
from
Aintree Village, England
@AllenWeso6 @1878shadow @virginmedia Same here sort of mate. Only noticed how poor it was since I stopped working away and started working from home.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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Phil
(@ThePhilAtkinson) reported
from
Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roony Martin
(@roonymartin84) reported
@virginmedia Twice today I’ve finally got through to someone only for it to be disconnected or them put the phone down. Love being on hold for ages for that to happen.
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stephen blighton
(@ronnyvdubs) reported
@virginmedia trying to get through to cancel or discuss contract is impossible tried for 2 days now
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Steve McGilvray
(@stevemcgilvray) reported
Virgin media must be providing the worst customer service. Put on hold for hours and ask you the same questions but no answers. only communicate by text I need someone to fix my issues but you are put through to call centres who are a waste of time. Virgin Media please sort this.
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Phil Rogers
(@philmonkey) reported
@virginmedia No - because I don't believe that will fix it. However...I will do soon - and if there are still network issues then what will you do to address it at the network level?
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Dave Groves
(@davemrbiggo) reported
@virginmedia @VirginMoney I'm receiving txt message apparently from virgin saying that there a problem with my billing account on my phone bill .. iv looked at previous month bill and it been paid also iv Google apparently there alot of fake scams connect with virgin at the moment
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Bernard McGawley
(@swissbernie) reported
@virginmedia I’m going to seriously review my requirements and probably reduce to just internet service from you. I’ll be doing away with my landline on which I only receive nuisance calls and comparable free TV packages are available. I will call your customer services in the next few days.
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Sean
(@belbhoy44) reported
@virginmedia can someone please contact me from virgin media customer service
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Dookie1985
(@Dookie1985) reported
@virginmedia Being a key worker working from home and having to home school kids via online resources, being told to wait over a week for an engineer to fix a fault is ridiculous. How does that justify a 5% price hike?!
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James B
(@JamesAFTV) reported
@HarrySymeou @virginmedia Had similar problems
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Sam Bartle
(@sambartle) reported
@virginmedia reboot nation.. #CrudHub3 goes down again for the second time in an hour. Loving the service.