Virgin Media outages and service status in Wrightington, England

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Southport, Leyland, Bolton, St Helens, Wigan, Preston, Skelmersdale, Darwen, Newton-le-Willows, Prescot, and Leigh.

City	Problem Type	Report Time
Blackburn	E-mail	5 hours ago
Blackburn	Internet	9 hours ago
Southport	Phone	12 hours ago
Blackburn	Internet	16 hours ago
Blackburn	Internet	19 hours ago
Blackburn	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

• 
  kevin.james (@pillbo01) reported 1 minute ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Mrs Smith (@SmithysMaud) reported 2 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Richard Foster (@fos100) reported 6 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Richard Foster (@fos100) reported 6 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Richard Foster (@fos100) reported 7 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  John Kelly (@John_Kelly17) reported 7 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Liz Tuite (@tuite_liz) reported 15 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Elisabeth Hilton (@elisabethhilto4) reported 20 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  🥔 A bean has no name 🥔 (@ylilxanoi) reported 29 minutes ago from Wigan, England

  @virginmedia Yeah.. apparently its down in WN1 but nobody is telling me what's wrong or how long it will take. I need Internet to work.

• 
  Mrs Smith (@SmithysMaud) reported 33 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Keith Bolton (@KeithJBolton) reported 34 minutes ago from St Helens, England

  @virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services

• 
  Stephen Murtagh (@TheRealRagtag) reported 37 minutes ago from Penwortham, England

  Not very often I say good things about @virginmedia but todays service was excellent. Peter sorted out Wi-fi problem, wavered the set up fee, and arranged a new hub after lots of line tests. Thank you. (But will have no service for 6 days in all.🙄 Refund?)

• 
  Mrs Smith (@SmithysMaud) reported 38 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Liz Tuite (@tuite_liz) reported 48 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Steve Pouncey (@Steveo67) reported 50 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Adz can't sing (@Adzcantsing) reported 52 minutes ago from Penwortham, England

  @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

• 
  strange little Flo (@FloButcher84) reported 54 minutes ago from Blackburn, England

  @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

• 
  Liz Tuite (@tuite_liz) reported 54 minutes ago from Atherton, England

  @virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 56 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 59 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Stevens (@DanStev14730264) reported 3 minutes ago

  @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

• 
  mark teasel💙💙💙 (@Mteasel67) reported 5 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  RoadRunner TX (@FredBra93439257) reported 11 minutes ago

  @TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public

• 
  Ryan🫶🏽 (@JunoHardt) reported 15 minutes ago

  @virginmedia your WiFi is dog ****. Every day there’s a new issue. Sort it out.

• 
  Conor Swifty (@ConorSwifty) reported 22 minutes ago

  @virginmedia Hello virgin media my services has been cut off & the free channel for TV doesn't work either at all as you's won't take my payment at all. I've been trying to speak to someone with issues im currently experiencing financial but you's just want ££ & want me to upgrad

• 
  Melvin Jose (@Melvinjose22321) reported 25 minutes ago

  @virginmedia you have one of the most terrible customer service I have ever seen my life. I have been facing intermittent broadband issues for a months and the issue is still not fixed.

• 
  Dobbin1957 (@dobbin1957) reported 27 minutes ago

  @waughzone @virginmedia Agreed. Our broadband, TV, and landline has been off for 36 hours and won’t be back for another 24!! Chirpy but infrequent and meaningless communication from Virgin to tell me how hard they are trying to fix the problem whilst continually delaying the time it will be fixed.

• 
  Jon Ashman (@JonAshman2) reported 27 minutes ago

  @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 31 minutes ago

  @virginmedia Wrong. Insurers got slaughtered for this sort of behaviour and rightly so. I’m still paying a third more than the price you would offer a new customer. Case number is C-2906261078.

• 
  MeddazzaDuranie (@duranie1000) reported 32 minutes ago

  @virginmedia That is not good enough. I need my service back today. Someone at the property WFH and has not been able to work for a week