Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/27/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Bolton, St Helens, Leyland, Skelmersdale, Wigan, Preston and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.

  • michdavey71 Michelle (@michdavey71) reported from Maghull, England

    @virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Yes problem in the pr7 area all bloody day.

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough

  • meganlouise1233 Megan Johnson (@meganlouise1233) reported from Preston, England

    @virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄

  • BTLF1 BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • CalvinBWFC1984 Calvin Williams (@CalvinBWFC1984) reported from Leigh, England

    Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @virginmedia Yes. It's broken.

  • Bmorgan2903 Ben Morgan (@Bmorgan2903) reported from Wigan, England

    @virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage

  • Sammi__T Sammi T (@Sammi__T) reported from Wigan, England

    @virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    @virginmedia We have and it resent a signal to our box however we now have very intermittent service.

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit

  • cyhveize Cyhveize (@cyhveize) reported from Liverpool, England

    @simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful

  • millsy17 Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Virgin media you should be ashamed of the rubbish service still 30 hrs after no internet. GUESS WHAT YOUR NOT GETTING PAID THIS MONTH.

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mariagardner23 Maria (@mariagardner23) reported

    @virginmedia I have been locked out of my email. Nobody will help me. My husband has called and reset password and still nobody will help. Consequently I cannot work today

  • yeschazzoh chazzab 🦊 (@yeschazzoh) reported

    @virginmedia Hi, thanks for responding - still no internet this morning and I've checked but it says there are no issues in the area which is concerning to me considering I know it's been passed on to the networks team. I just need confirmation that someone will be looking at it this morning

  • TaskinChowdhury Taskin (@TaskinChowdhury) reported

    @virginmedia I have looked and its same story there everyday. That is exactly the issue. Why is there a new outage everyday? Today is the 5th day. Will virgin compensate my loss of income due to the daily 8-10hour outage? Do I have to live with virgin who states a new outage story everyday?

  • campbell265 Sarah Campbell (@campbell265) reported

    @virginmedia After a year of intermittent WiFi service, two engineer visits and numerous calls and online chat we still have the same issue with our terrible WiFi. Very fed up customer!

  • terrygardiner70 terry gardiner (@terrygardiner70) reported

    @virginmedia Yes they are able to take on individual complaints. Also given everything I have told you about her being ill, elderly, vulnerable and the clearly strongarm pressure selling of contracts. You not being able to say you can cancel without recourse tells me everything I need to know

  • rosijones Rose🌹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rosijones) reported

    @virginmedia I don't expect a faultless service, but when I am trying to register a loss of service so that I can be reimbursed for the loss, nothing is happening.

  • GaryFretwell1 Gary Fretwell (@GaryFretwell1) reported

    @virginmedia Each department moved me on to another, with varying degrees of issue around language barriers (accents in particular on a poor line) & lack of understanding of the issue. Apparently notes are made on my account so might be easier if you read them for yourself? Can you ring me?

  • j4ypx Jay PX (@j4ypx) reported

    @virginmedia It has now but internet and TV issues for 3 days isn’t great. I expect to be compensated sufficiently for this loss of service.

  • tpotter2890 Timothy Potter (@tpotter2890) reported

    @virginmedia Don’t trust this company they have the worst customer service. Completely useless complaints procedure too. Massive fail.

  • tomspalmer talk to me (@tomspalmer) reported

    @virginmedia And can I expect you to refund me for all my costs of using BT to cover these issues? This has happened 4 times in past few weeks