Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Blackburn, Wigan, Skelmersdale, St Helens, Bolton, Preston and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Liverpool |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Charlotte Louise Middleton
(@charl_middo) reported
from
Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Danny Wyatt | OnlyFans 25% off
(@DannyWyattXXX) reported
from
St Helens, England
Anybody else having Virgin media problems? #virginmediadown
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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Phil
(@ThePhilAtkinson) reported
from
Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick O'Dwyer
(@MickODwyer82) reported
. @virginmedia is anyone working in support today ? Internet out again in Clonmel. Been on hold for over an hour No response to whatsapp or text Same yesterday when we gave up after 90mins Complete failure to deliver the most basic service
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Richard Ronnie Alex
(@thealexavery) reported
@virginmedia why does my TiVo box keep cutting out every evening (wifi not the issue) the box literally just freezes and then cuts out. Why does the App *still* not cover the hub 4? Not a very efficient roll-out of them so far. Been several months now
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.
(@illbiteyounow) reported
@virginmedia @spirituk I understand you social media guys probably aren't technically trained but if he's got a good wired connection then he's got a wireless issue which means the status checker isn't going to yell him anything which will help or explain this.
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Elizabeth Enfield
(@lizzieenfield) reported
@virginmedia I have tried this and I get a bot who is unable to solve the problem. This is a huge mistake in your part and I need a person to remedy it ASAP
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Sean Curtis
(@Curtis16Sean) reported
@feargalf @virginmedia Blackrock as well, lack of information /support from virgin appalling
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S4V4G3 P
(@Terry_Tibbs1991) reported
@virginmedia SUX, Your broadband is so hit and miss and my house isn't even that big but you can't get a decent signal upstairs on an iphone??? Terrible.
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Luke
(@lukmruk) reported
@virginmedia @TiefenseeL Tweeted about the same issue couple of days ago. Even contacted your complaints resolution team about this issue but you have arrogance to say that it’s the first time you hear about it?? Well try listen to what we are saying then
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tashaola@yahoo.co.uk
(@tashaolayahooc1) reported
I AM SO UPSET! @virginmedia have not been able to transfer my Phone and Broadband as advised. I've had to make a number of calls to Virgin and all I get is 'Sorry', we are looking into this...but nothing. 5th week now. I've been left with no home number and not a full service
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Tom
(@Tom14459803) reported
@virginmedia issues with connection in Telford, unable to work from home all morning properly
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J Williams
(@jondwill) reported
@virginmedia Hi, can someone help please? I’m trying to get through to a person for help but ‘on hold’ for too long.