Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 03/10/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Preston, Wigan, Bolton, Chorley, Southport, Leyland, St Helens, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomBlackburn E-mail
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomLiverpool Internet
United KingdomPreston Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • ewart71 Jim Ewart (@ewart71) reported from Leyland, England

    @virginmedia It’s not fixed yet @virginmedia still intermittently losing internet won the wired connection also on demand still not working without dropping out and encountering errors - get it fixed as we are sick of paying you top end broadband for nothing

  • trev0rj0nes trevor jones (@trev0rj0nes) reported from Southport, England

    @virginmedia still no contact. Help me out here will you

  • StewRuns Stew 🏃‍♂️🐐 (@StewRuns) reported from Wigan, England

    Dear @virginmedia the wifi out of your router is ****!

  • aliyashystghani Aliya shystha Ghani (@aliyashystghani) reported from Preston, England

    @virginmedia literally the worst thing ever

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

  • aboardy Alison Boardman (@aboardy) reported from Walton le Dale, England

    @virginmedia reported slow speeds on Sunday. Promised a call back between 2 and 4 hours. Not received. Not getting the minimum guaranteed broadband speed yet paying in full. Proving difficult to speak to anybody. You appear not to care. #poorcustomerservice

  • ZHaxhifazliu Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England

    @vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this

  • isleethere Keenan Jay (@isleethere) reported from Preston, England

    @virginmedia worst broadband experience so far. Been trying for 6 hours to get help from virgin media about my new broadband router and I havent got ANYWHERE. Please help me virgin, I have uni dissertation to do and NO INTERNET THANKS TO UR REPRESENTATIVES

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

  • aboardy Alison Boardman (@aboardy) reported from Walton le Dale, England

    @virginmedia spoken to your “customer service”. Advised that promises for call back on live chat cannot be traced and nothing they could do. The call centre apparently has no record of live chat conversations. Advisor seemed to blame me! For a media company very poorly connected

  • pauldmcdermott Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England

    @a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

  • TheICC_Sandra Sandra Jane Eyre (@TheICC_Sandra) reported from Southport, England

    Great service from online service (text) and very helpful call from technical support today from @virginmedia, new hub on way to hopefully resolve issues #customerservice #FirstWorldProblems

  • HelenLloyd66 Tweety Pie 🐥 (@HelenLloyd66) reported from Chorley, England

    @virginmedia My internet and TV has been very spasmodic for a few weeks now which is annoying however it has and been down now for 24 hours. I am highly vulnerable and cannot leave the house no TV no internet this is not a service

  • isleethere Keenan Jay (@isleethere) reported from Preston, England

    @virginmedia your isolator cable for my new router will ot plug into my wall outlet. Please help me. Dissertation due.

  • aboardy Alison Boardman (@aboardy) reported from Walton le Dale, England

    @virginmedia also run tests. All came back fine. Significantly below minimum guaranteed speed. Average 20mbps. Disappointed that I was promised a call and never got it. Been on hold too long. Appalling service.

  • Stephjjmn Steph Nash (@Stephjjmn) reported from Wigan, England

    @stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼

  • Bwfc1976 Gareth barlow.... (@Bwfc1976) reported from Bolton, England

    @virginmedia I can't get in touch to cancel my Internet pls help me out

  • renzair Renzair (@renzair) reported from St Helens, England

    @virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia hi can help please. TV service down with new reinstalled tivo box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarahlouh1978 Sarah Parsons (@Sarahlouh1978) reported

    @virginmedia Thank you, will do, it was the web chat, was dreadful customer service, this is much better!

  • ChrisPen1980 NoSoyElGüero (@ChrisPen1980) reported

    @DaveMallett3 @djmikewheeler @virginmedia It's crap most of the time. I tend to live with it but that's mental.

  • Midnarth MarthaLily (@Midnarth) reported

    @virginmedia Hi We had no internet last week either so it's very poor service. It'll be time to change providers as we can't afford to pay for no internet especially as we often work from home.

  • theoannan08 Theo Annan (@theoannan08) reported

    @virginmedia is there customer service at all? No luck phone, chats etc. What’s GOING ON????????

  • TheMunchkin71 Maff (@TheMunchkin71) reported

    @virginmedia I’ve given up. Virgin media just don’t care. Just waiting til I can cancel my contract then I’m done!

  • DaveMallett3 Dave Mallett 🇪🇺🇦🇺 (@DaveMallett3) reported

    @djmikewheeler @ChrisPen1980 @virginmedia Is it often that bad?

  • Drbenmesser Ben Messer (@Drbenmesser) reported

    Disgusted by the customer service @virginmedia today. 32 minutes holding being transferred between depts despite clearly telling them the problem and the solution. Then disconnected by them with no attempt to contact me back.

  • mattlfc78 Matt Browne (@mattlfc78) reported

    @virginmedia About your poor customer service and your incompetence to sort out my issue which has been going on for weeks now and I’m still no clearer on what’s going on as I don’t get a call as promised

  • theoannan08 Theo Annan (@theoannan08) reported

    @virginmedia what do I need to do to get in touch with your customer service?

  • marybrown212 Mary Brown (@marybrown212) reported

    @Drbenmesser @virginmedia Virgin media are crappy. Heard loads of bad reports about their customer service. We are with BT. They have always been very good with us.