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Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Wigan, St Helens, Preston, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.

CityProblem TypeReport Time
Blackburn Wi-fi 16 hours ago
Blackburn Internet 23 hours ago
Blackburn Internet 1 day ago
Prescot Internet 1 day ago
Wigan Internet 1 day ago
St Helens Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • samtcartwright
    Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • theworth
    The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • liamworrall24
    liam worrall (@liamworrall24) reported from Wigan, England

    Virgin media as got to be the worst Internet provider around!! Constantly down

  • sturichie
    Irish Stu (@sturichie) reported from Eccleston, England

    @virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel

  • davidbowes80
    Dave the deccy (@davidbowes80) reported from Eccleston, England

    @BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2

  • champerslass
    champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • CatherineR0bb0
    Catherine Robinson (@CatherineR0bb0) reported from Leigh, England

    @virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode

  • GibboLFC1892
    Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.

  • DannyWyattXXX
    Danny Wyatt XXX | OnlyFans 😈 (@DannyWyattXXX) reported from St Helens, England

    I see @virginmedia are down once again. Get your ******* act together #virginmediadown

  • samtcartwright
    Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @virginmedia Done everything we are even losing signal now when we never did

  • MattJ_213
    matt🇸🇱 (@MattJ_213) reported from Wigan, England

    Why’s it called virgin media when it goes down more than a pornstar

  • IrafanO
    IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week

  • 1972johnclark
    John Clark (@1972johnclark) reported from Clayton-le-Woods, England

    @virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service

  • samtcartwright
    Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.

  • pjme327
    Paul Edgar (@pjme327) reported from Hindley, England

    @virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.

  • IrafanO
    IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous

  • dkjc2008
    Darren Buckley (@dkjc2008) reported from Upholland, England

    @virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person

  • irishchris89
    Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

  • theworth
    The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnHX2
    John must stop eating (@JohnHX2) reported

    @LucyGoesDating @virginmedia 30 minutes on the phone to BT last week, got my new customer discount reapplied and a better package #winning Loyalty does not pay.

  • randellauk82
    Ashley (@randellauk82) reported

    @virginmedia What annoys me the calls promised the resolution promised but I’m still sat with up and down services i show the evidence but nothing is done about it and this frustrsted you add to my backlog when my services don’t even work. But say no buffering 500mb line shouldn’t have issues

  • Pazz_79
    Michael J.B. パズ (@Pazz_79) reported

    @virginmedia I did, it say there is an issue with my internet and you trying to fix it! How long this will take?

  • pollyc15
    Pauline Campbell (@pollyc15) reported

    @virginmedia on the phone for an hour to make a complaint and no answer. Was sold the addit movie bundle as an extra and was told I could cancel anytime. Tried to cancel the bundle to be told that I would lose my discount and my price would be more than am paying now. #misold

  • efcautographs
    kev (@efcautographs) reported

    @virginmedia Haha I was never asked if I was isolating but as per usual with virgin media you just straight into something you can't do

  • pclyde
    Peter Clyde (@pclyde) reported

    @virginmedia worst day ever trying to speak to virgin media to get a booster as half my flat doesn’t get WiFi. Hours of waiting, dropped calls, incompetent rude staff.

  • jkmmaleza
    JoanneKathlyn™ (@jkmmaleza) reported

    I’ve been on the phone with @virginmedia for over an hour now. Still no solution for our internet problem. I’ve spoken to 3 operators since yesterday, the last one said he’s gonna transfer me to the next operator who can help me more but they had me on hold till kingdom come

  • MyBruversKipper
    Jason Busby (@MyBruversKipper) reported

    @virginmedia I sincerely hope I’ll never have to communicate with you ever again!

  • EllieGrimsx
    PEPSILOVE † (@EllieGrimsx) reported

    @virginmedia absolutely appalled at the service I have received today, can’t speak to no one on the phone, tried 3 times speaking to someone live chat and no one is helping me, 2 years and had no problems until now, and quite frankly im happy to take myself elsewhere

  • iAlcideTwitch
    Aro (@iAlcideTwitch) reported

    @virginmedia I’ve spend every night this week trying to get in touch with you. Spend hours on hold but can’t get through. My cooling off period ends tomorrow and I can even tell anyone. I’ve had two weeks with shoddy internet and appalling customer service. 1/2