Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Blackburn, Preston, St Helens, Bolton, Wigan, Leyland, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
||
| Liverpool |
TV | |
| Blackburn |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia
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Sean Sorby
(@SeanRSorby) reported
from
Liverpool, England
@virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia so much easier to cancel direct debit without having to bother with a call
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
@virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks
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John Sharrock
(@metallicageek) reported
from
St Helens, England
Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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Kenneth Owen
(@northernmicks) reported
from
Kirkby, England
@virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours
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amy harvey
(@amy___harvey) reported
from
Maghull, England
@virginmedia Tv broadband media service NOT mobile
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Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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richard parkes
(@ftakeith) reported
@VirginMediaIE @upmaigheo1212 @CNN will disappear from virgin media tv Ireland from September 1st 2021, it appears the customer service were not told so far
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BigAnge’sJumper🇯🇵
(@LeroyMcMuffin) reported
@virginmedia My WiFi has been out for 2 days now and no service issues apparently with my broadband. I’ve reset, restarted, done all the trouble shooting but nothing seems to be working. Any ideas?
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SouthStandFoodie
(@PBerkul) reported
@hassyafc @virginmedia They were shocking when I was with them and it seems nothing changes. All I can say is cut them off and change your provider cuz. They have zero customer service quality
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Michael J Kneafsey
(@mjKneafsey) reported
@virginmedia Hey, my TiVo box has a C130 error and can't connect to the virgin media service. The cable is firmly plugged in the back of the box. Tried trouble shooting steps. Nothing works. Help?
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Kelly Mehmet
(@kelly_mehmet) reported
@virginmedia you should not need my full postcode as it’s the whole of the EN9 area- Surely you should have had enough complaints to know that. Clearly you don’t know what the problem is as I have just had another email now telling me won’t be fixed until 10am tomorrow- 5 days & counting🤬
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Hassan Hassan
(@hassyafc) reported
@virginmedia #viginmedia #virginmediadown @richardbranson @Pennyfab1 no Internet for 4 days your company customers service is so poor and getting mugged off
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Warren Davies
(@wptd17) reported
@virginmedia Your broadband is awful in my house and even when the router is 5 feet away from me. What do I do to get a better service from you???? I’m seriously gonna whip you out of my house soon if it doesn’t improve!!
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Gbenga
(@AdetimoleBen) reported
@virginmedia Yes that you know there’s an issue - but I’ve been without internet for 6 days you keep putting the fix for the next day
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Emily Mobley
(@Mrsmob57) reported
@virginmedia I have run tests it says great WiFi in every room but that is not the case it is getting really frustrating now that we don’t have the service that we pay for pls can someone contact me regarding this
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Emma Willcox
(@emmalouwillcox) reported
@virginmedia after months of intermittent broadband problems, I’ve logged into Hub and almost all devices outside the room where the Hub is, have low signal strength and the advice is to move them closer to the Hub. This isn’t an option, do you offer any signal boosters please?