Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/23/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Blackburn, Preston, St Helens, Bolton, Wigan, Leyland, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomBlackburn Internet
United KingdomLiverpool E-mail
United KingdomLiverpool TV
United KingdomBlackburn Internet
United KingdomLiverpool E-mail

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • thecraigthomas Craig Thomas (@thecraigthomas) reported from St Helens, England

    Broadband download issues a few weeks back, now On Demand TV not working for Manifest. Ridiculous time on hold to try to get through to your team. I’m not feeling the love @virginmedia

  • SeanRSorby Sean Sorby (@SeanRSorby) reported from Liverpool, England

    @virginmedia you’re broadband service is a disgrace. Constant reoccurring issues. Ur not paid for a service to work half the time you’re paid for it work all the time. Your help service is also a joke. Ppl reading canned responses, never really understanding or offer any reason😡

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia so much easier to cancel direct debit without having to bother with a call

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    @virginmedia your telephone automated payment is beyond dreadful. Not recognising my new debit card. Been on hold to your woeful customer services for 26 minutes. And your hold music is terrible. #nothappy #badservice

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    @virginmedia Just rang again. On hold for 20 mins (again) to get hung up on after giving my name. How do I cancel if I am already out of contact. Unless somebody can ring me instead as I refuse to sit through that hold music a third time

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia i telephoned because i wanted to reduce my services, the first call offered reduction to 47.95, never happened, second call refused to call me, third call apologies for lack of action confirmed reduction and a credit again nothing happened

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • LukeSouthworth Luke Southworth (@LukeSouthworth) reported from Preston, England

    @MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia disgusted. Paid until 10th August but you are telling me I have to pay more as I haven’t returned the box yet.....it’s not 10th August yet! Wind your necks in your customer service stinks

  • metallicageek John Sharrock (@metallicageek) reported from St Helens, England

    Interwebz are down.. Another Sunday in @virginmedia land. I knew I should have kept that old Joanna ..

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately

  • northernmicks Kenneth Owen (@northernmicks) reported from Kirkby, England

    @virginmedia that's the problem businesses assume customers are happy to spend their lives phoning them and be happy wasting hours and hours

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    @virginmedia Tv broadband media service NOT mobile

  • mdrvideo Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There is an issue and it hopefully should be sorted tomorrow.

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ftakeith richard parkes (@ftakeith) reported

    @VirginMediaIE @upmaigheo1212 @CNN will disappear from virgin media tv Ireland from September 1st 2021, it appears the customer service were not told so far

  • LeroyMcMuffin BigAnge’sJumper🇯🇵 (@LeroyMcMuffin) reported

    @virginmedia My WiFi has been out for 2 days now and no service issues apparently with my broadband. I’ve reset, restarted, done all the trouble shooting but nothing seems to be working. Any ideas?

  • PBerkul SouthStandFoodie (@PBerkul) reported

    @hassyafc @virginmedia They were shocking when I was with them and it seems nothing changes. All I can say is cut them off and change your provider cuz. They have zero customer service quality

  • mjKneafsey Michael J Kneafsey (@mjKneafsey) reported

    @virginmedia Hey, my TiVo box has a C130 error and can't connect to the virgin media service. The cable is firmly plugged in the back of the box. Tried trouble shooting steps. Nothing works. Help?

  • kelly_mehmet Kelly Mehmet (@kelly_mehmet) reported

    @virginmedia you should not need my full postcode as it’s the whole of the EN9 area- Surely you should have had enough complaints to know that. Clearly you don’t know what the problem is as I have just had another email now telling me won’t be fixed until 10am tomorrow- 5 days & counting🤬

  • hassyafc Hassan Hassan (@hassyafc) reported

    @virginmedia #viginmedia #virginmediadown @richardbranson @Pennyfab1 no Internet for 4 days your company customers service is so poor and getting mugged off

  • wptd17 Warren Davies (@wptd17) reported

    @virginmedia Your broadband is awful in my house and even when the router is 5 feet away from me. What do I do to get a better service from you???? I’m seriously gonna whip you out of my house soon if it doesn’t improve!!

  • AdetimoleBen Gbenga (@AdetimoleBen) reported

    @virginmedia Yes that you know there’s an issue - but I’ve been without internet for 6 days you keep putting the fix for the next day

  • Mrsmob57 Emily Mobley (@Mrsmob57) reported

    @virginmedia I have run tests it says great WiFi in every room but that is not the case it is getting really frustrating now that we don’t have the service that we pay for pls can someone contact me regarding this

  • emmalouwillcox Emma Willcox (@emmalouwillcox) reported

    @virginmedia after months of intermittent broadband problems, I’ve logged into Hub and almost all devices outside the room where the Hub is, have low signal strength and the advice is to move them closer to the Hub. This isn’t an option, do you offer any signal boosters please?