Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 11/29/2025 03:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Preston, St Helens, Bolton, Chorley, Leyland and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi
United KingdomLiverpool Internet
United KingdomPreston E-mail
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • IanRobEfc1878 IanRob79💙 (@IanRobEfc1878) reported from Wigan, England

    @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

  • CllrMichaelHaw Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, England

    Virgin media customer service 🥴😭🤯

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

  • AckerHeron Tony (@AckerHeron) reported from Liverpool, England

    Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

  • NdawanaY Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • Parleyyyyyy Josh (@Parleyyyyyy) reported from Liverpool, England

    @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

  • NdawanaY Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia thanks for the awful internet service, f*cking useless you are

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

  • fos100 Richard Foster (@fos100) reported from New Longton, England

    Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

  • ZachcloseYT zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • haydn_richards Haydn richards (@haydn_richards) reported

    @virginmedia They didn't day but im having problems with my wifi for last 3 weeks

  • londonkelbee Kerry Bannister (@londonkelbee) reported

    @virginmedia or do I actually need to cancel to talk to a human?

  • AChapman_Smith Annabel Chapman (@AChapman_Smith) reported

    @virginmedia your costumer service is an absolute disgrace! How do I make a complaint that actually gets responded to?

  • Ziko_90 Zico (@Ziko_90) reported

    But they are more than happy to take our money every month even though we ain't getting our moneys worth. So many on my estate have @virginmedia & they have the same problem & they just feed us lies. Just come & fix this area.

  • OllieEcom OllieEcom (@OllieEcom) reported

    The conversation I just had with @virginmedia customer service is a great example of what not to do as a company. They sent me a letter saying that my bill would be £8 more per month after my contract expired. They instead doubled my bill and called me a liar...

  • theboardlfc Real Board (@theboardlfc) reported

    Internet question here we pay for supposed 300 mega bytes of @virginmedia here in East Belfast speed tests showing downloads of 10.76 Mbps is this good or bad ?

  • leigherin88 Leigh (@leigherin88) reported

    @virginmedia I have called twice today and both times been promised a call back within the hour. This has not happened. I am taking my complaint to the FOS.

  • ChrisF1nch Andrew Fitz (@ChrisF1nch) reported

    @ChrisF1nch @virginmedia @BBCWatchdog hello regarding C-271020937 never resolved. Still intermittent WiFi (dropped 5 times) already today. Please can someone help as this has been happening since the end of September 2020 - customer service and broadband service non existent.

  • Ryan_Lee89 Ryan.Lee.S (@Ryan_Lee89) reported

    @virginmedia I need this sorted now. I can’t talk to anyone in the phone because they won’t do what I’m requesting them to do. They’ve checked all the cables in the house, they have checked the junction box on the street. The issue is the Modem. Please have someone DM and they can phone.

  • psanchezc Patricio R. Sanchez-Campos (@psanchezc) reported

    @virginmedia I was calling regarding moving home (which is not working on your website), but your customer service employee hung up on me when I was still asking questions.