Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Leyland, Wigan, St Helens, Bolton, Southport, Skelmersdale, Preston and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@EmmettGraham @virginmedia Well I can’t say I’m surprised! The other week I was on hold for almost an hour, then was cut off, never actually got through!! Do let me know how you go on.
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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gleeson
(@johngleo) reported
from
Liverpool, England
@virginmedia is there an internet problem in the Norris green area
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@EmmettGraham @virginmedia Well, I’m getting nowhere fast, Twitter reply said they could help, but haven’t. Just gave me a no to text to, which won’t accept texts, and a no to ring that I already had. Rung again to no avail. Can’t answer anything about my overdue refund, disgraceful!!
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia IS IT POSSIBLE SOMEBODY CAN HELP ME. I DONT WANT A FREE TV, JUST MY OWN MONEY BACK! THE CREDIT BALANCE LEFT ON MY ACCOUNT, SERVICES SWITCHED OFF 16th FEB. 111 DAYS ALMOST 4mths! I AM A 73yr OLD VUNERABLE PENSIONER,SICK OF RINGING TO BE TOLD LIES AND FOBBED OFF!
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Woggy
(@Allenwalkden) reported
from
St Helens, England
@sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months
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SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
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Peter Lever
(@LORD_VADER_4EVA) reported
from
Bolton, England
@Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings
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Andy Mack
(@AndyMackguitar) reported
from
Standish, England
Help @virginmedia Wn6 Standish internet down to 1.53 mbps #keyworker working from home
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Sambo
(@Sam_Miller98) reported
from
Westhoughton, England
Virgin Media has been utter dog **** these past few days
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@virginmedia No that’s the problem nobody can tell me!! It’s 103 days since my services were switched off( after my 30days notice) 16th February my services were switched off. I just keep being told that numerous requests have been made to send my refund cheque!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.
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Mavis Cartwright
(@trottermick) reported
from
Wigan, England
@Virgin @virginmedia RUNG FOR THE UMPTEENTH TIME FRI 29th MAY. TOLD FOR THE UMTEENTH TIME A CHEQUE BEEN REQUESTED. PROMISED A CALL BACK TODAY FRI 12th TO SEE IF CHEQUE HAS ARRIVED. NO CHEQUE RECEIVED AND NO PROMISED CALL BACK, ACTUALLY KNEW THAT NEITHER WOULD HAPPEN, WHAT A WAY TO TREAT A 73yr OLD!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Hall
(@Halls32) reported
@virginmedia your services is shocking, I have an error code now (7400) saying box isn’t activated yet. We have been with you for over a year so how can that be. GARBAGE. Not worth paying for
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MartinJames
(@martin_james10) reported
@virginmedia . Your customer service is appalling. I’ve been trying to contacts your bereavement team for over a month. I’ve had no response from the special bereavement email. I’ve tried to call but keep getting cut off. But my mum is still paying even though she’s passed.
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Brian Bowman
(@BrianBo63225146) reported
@VirginMediaIE What awfall service 3 times cut off.... trying to leave Virgin media get a grip on customer service. Sky offering £39.00 per month virgin cheapest like for like £62.00 See why people ate so unhappy!
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pat webb
(@patwebb01962978) reported
Thx virgin media we now don’t have any internet & the tv service not working for the third day. You really are a cowboy outfit.
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Brad
(@bradddd_14) reported
@virginmedia I need help but cannot get through please help
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MartinJames
(@martin_james10) reported
@virginmedia You should spend more time on your customer service. I’ve been trying for over a month to report a bereavement but emails not answered, call cut off . Absolutely shocking
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Jack
(@_JMiddd) reported
Just finished my 4 hour phone call sesh with virgin media trouble shooting what problems I could be having and.. I get a new router on Tuesday! She says that’s it’s faulty and this should sort the problem going forward! v happy now :)
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Bruce
(@Bruce43454388) reported
@virginmedia sort out your bloody internet issues FFS!!!! my work is suffering due to your companies incompetence. Right now when people have no choice but to work at home and Virgin media breaks down. Service status says no problems but there are problems, what shoddy service
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rory gee
(@rorygee3) reported
@virginmedia really bad customer service from virgin today, asked to speak to a manager as the advisor was not listening, got told that I couldn’t speak to one as they are all busy,so I need to wait until Tuesday to use my service why I am paying for this??
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Cat
(@CatJMarshall) reported
@virginmedia I really hate this hold music. 40 mins. Hung up on the first time mid Passenger song. Cannot get hold of anyone online/deal with issue online. I’ve tried. Keep being told to call. I’m trying. SAVE ME.