Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 03/07/2026 09:45

March 07: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Wigan, Bolton, Liverpool, Chorley, Southport, Preston, Leyland, St Helens, Skelmersdale and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomWigan Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • KeeganBig Frank Keegan (@KeeganBig) reported from Liverpool, England

    @virginmedia no service from 2nd box so phoned customer service. Automated voice says text with link will be sent. Call ends. Text arrived. Pressed link takes me to page which says that link isn't working. Customer service is a joke.

  • boardchik Katy Molyneux (@boardchik) reported from Standish, England

    @virginmedia my internet/tele are not working! Second time in the space of a few weeks

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

  • 1agsgsg John (@1agsgsg) reported from Liverpool, England

    @virginmedia live chat, phone lines no one answers all I want to do is cancel my service

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @KindredUK @virginmedia The entire city it down it seems.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @virginmedia Broadband down completely. Need to work from home, what's going on.

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @JolyonMaugham @virginmedia @SP_EnergyPeople ongoing complaint since March. They are actually extorting me.

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia The main thing here is that not one person who I have come into contact with in your organisation wants to take ownership of the problem and try and resolve it which is the essence of customer service. It’s a massive fail.

  • john_taxi ☺johnshere (@john_taxi) reported from Leigh, England

    @virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand

  • Joanneincrosby Joanne Johnson (@Joanneincrosby) reported from Liverpool, England

    @virginmedia tried to contact Virgin media for days! We had no internet for last Saturday, Sunday , Tuesday in the area . You call and it will not let you contact to anyone as it’s a complex problem in the area. Anyone know a better provider I’ve totally had enough.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @virginhelp @lisa_sandland @virginmedia It's not Lisa's fault, it's YOURS!!! The whole of a city is down

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @virginmedia Broadband and phone lines down in the L4 area yet again!!! I wish to cancel my contract early as you are failing to keep to your side of the agreement and provide a reliable service!!!! Piss poor

  • gilliblogs Gill Lysons (@gilliblogs) reported from Newton-le-Willows, England

    @yicker @virginmedia Had the same thing when my Gran was poorly, trying to explain to HMRC why they couldn’t visit her for an assessment - eventually I had to say “look, she’s dying” Bloody awful . Hope you’re ok xxx

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia No I just need someone to take ownership of the problem and sort it out

  • Clare___bear Clare Bagan (@Clare___bear) reported from Kirkby, England

    @virginmedia just spoke to a lovely guy on the phone. However, I don’t understand how you can justify charging £40 + for a deal that is £32 online for a new customer. I’ve been with you 20 + years, nothing needs doing to the account. It’s already set up. No point being loyal?

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @virginmedia how can we find out when you are transferring our mobile numbers to the vodafone network instead of ee?

  • KeeganBig Frank Keegan (@KeeganBig) reported from Liverpool, England

    @virginmedia Yes. I am getting no service via the 2nd box whatsoever. The box light does not change from red. Tried switching off at the wall. Checked leads & have swapped over HDMI lead all to no avail.

  • MattyHankinson Matt Hankinson (@MattyHankinson) reported from St Helens, England

    @cathd100 @virginmedia I’m having the same issue! Annoying!!!!!

  • lucindaduffy12 Lucinda Duffy (@lucindaduffy12) reported from Newton-le-Willows, England

    @virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • uktraindriver Andy. ghost hunter. (@uktraindriver) reported

    @VasBlackwood @virginmedia Well I've got bt all cover as my walls are thick it does me sometimes it goes down and I have to reboot hub but so far its been good service. My mum has virgin and she hasn't had any issues. I hope you have a good weekend and please stay safe.

  • andrewsmith766 Andrew Smith (@andrewsmith766) reported

    @virginmedia the quality on this live event is shocking, £26 and its crap quality.

  • BoonySmith Francis Smith (@BoonySmith) reported

    @Umar_iFL @virginmedia Everyone should cancel direct debits

  • dazz1ooo Darren (@dazz1ooo) reported

    @JamesyCantona @virginmedia WHYS THE PICTURE SO BAD?

  • 1psychiatrist Arthur Esteban (@1psychiatrist) reported

    @virginmedia sort boxoffice out! Paying £26 for this ****! I'll be having a refund!

  • SharkstarrUtd Karl Sharkey (@SharkstarrUtd) reported

    @virginmedia #JoshuaPulev sort out out the pixellation issue!

  • Angry_Fireman sol sounds (@Angry_Fireman) reported

    @virginmedia what’s up with the box office picture!!! £25 and the picture is terrible.. This needs fixing or refund is in order #JoshuaPulev

  • danny_ob04 Danny O'Brien (@danny_ob04) reported

    @virginmedia paying £26 for PPV is bad enough but when it keeps freezing and pixilated it becomes an absolute joke!!! Sort it out 😡😡😡

  • TheEnglandMan Jack Henry (@TheEnglandMan) reported

    @pharris_82 @EddieHearn @virginmedia I’m watching on a stream and it’s fine. Virgin should refund all their customers. Charging 25 quid and not working, and my IPTV is fine

  • mightykotor Graemehausen (@mightykotor) reported

    @brad_wilkie @virginmedia @SkySportsBoxing Really not good enough for no response to paying customers. Especially when their own Service Status says they know about it but it won't be fixed until AFTER the #JoshuaPulev fight.