Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/31/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Preston, Wigan, Liverpool, Bolton, St Helens, Leyland and Skelmersdale.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomPrescot Phone
United KingdomPreston Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomWigan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • beakybox (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England

    @virginmedia broadband being down again, how, why

  • PaulRegent1 Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • EmsydilemsyL Emma Latham (@EmsydilemsyL) reported from Liverpool, England

    @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

  • Mick_McIver1984 Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • DaveMbootlebuck DM 🦌 (@DaveMbootlebuck) reported from Litherland, England

    @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

  • TheWiganParky Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

  • BLTwitchy Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England

    @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

  • jmcloughlin Jamie McLoughlin (@jmcloughlin) reported from Liverpool, England

    Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

  • PattipooFoy patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • timmycooke Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England

    @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • stavroversfc s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again 🤬

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • Duddydudson Kevin Dudson (@Duddydudson) reported from Wigan, England

    @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

  • andrewjmcgill Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • TheWiganParky Laser Lux, Wigan. (@TheWiganParky) reported from Haydock, England

    @virginmedia If my bill went down with my speed, I wouldn't mind.

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

  • CallyRaven Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahFaherty7 Sarah Faherty (@SarahFaherty7) reported

    @virginmedia Over the 18 month deal you want me to pay £720 more that a new customer #seriousdifference

  • SarahFaherty7 Sarah Faherty (@SarahFaherty7) reported

    @virginmedia They offered 50% higher than new customer deal pretty big difference I’ve been with you guys for over 15 years but I guess that means nothing #byebyevirgin

  • RyusGhost Ryu (@RyusGhost) reported

    @AzTheBaz @virginmedia @NetflixUK With the ridiculous statement that there's nothing we can do to keep your subscription down.

  • vickster3105 Vicksx (@vickster3105) reported

    @virginmedia any chance of someone contacting me to discuss the falsely advertised media package I signed up for 4 months ago and have had nothing but problems with?!

  • SteadyDLive Steady (@SteadyDLive) reported

    @virginmedia Can I please alert you to an issue in the WF1 area. I'm slightly sick of this now as we've had intermittent issues for the last few months. We've had multiple new routers and even new routing e.c.t & there's been no change at all.

  • JoeSpencerBooks Joe Spencer (@JoeSpencerBooks) reported

    @virginmedia @virginmedia based on my experience over past weeks I think I have as much change of getting through to @richardbranson than an engineer to actually fix the problem

  • Matt2860 Matthew (@Matt2860) reported

    @wozaboxa @virginmedia @stumccullagh When I say out of breathe, I'm sure he's just done a lap of where he is. I'd be offended but that was just strange. He said he had taken too long for his lunch and had to run back to his workstation wtf

  • sandersmatthewg Matthew Sanders (@sandersmatthewg) reported

    Always shocking trying to get through on the phone to #virginmedia. Just awful. On hold for 75 minutes only to be hung up on once connected. 2nd time this week!!! My bill is far too high and half my time is spent trying to get help from 'customer services'. Silly me!

  • NealJFletcher Neal Fletcher (@NealJFletcher) reported

    @virginmedia getting pretty sever pixelation and picture disruption on channel 4 at the moment, this is an ongoing issue and after googling it seems many other users are/have been suffering from this for a while. Can this be resolved ASAP please?

  • bigladderdrone 𝕋𝕙𝕖 𝔹𝕚𝕘 𝕃𝕒𝕕𝕕𝕖𝕣 ℙ𝕙𝕠𝕥𝕠𝕘𝕣𝕒𝕡𝕙𝕖𝕣 (@bigladderdrone) reported

    @virginmedia I’ve just been to that link...it doesn’t work for me...any other advice before I leave your service?...appreciated you are trying to help but your infrastructure doesn’t allow it. It’s not acceptable to take my money with such poor support. Other options?