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Virgin Media

Virgin Media outages and service status in Wrightington, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Prescot, Wigan, St Helens, Preston, Bolton, Billinge Chapel End, Skelmersdale, Chorley, Southport, and Leyland.

CityProblem TypeReport Time
Blackburn Internet 23 hours ago
Blackburn Total Blackout 1 day ago
Blackburn Internet 2 days ago
Blackburn Total Blackout 2 days ago
Blackburn Total Blackout 2 days ago
Blackburn Wi-fi 2 days ago

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • MattJ_213
    matt🇸🇱 (@MattJ_213) reported from Wigan, England

    Why’s it called virgin media when it goes down more than a pornstar

  • GibboLFC1892
    Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.

  • Rhi_Marsh_213
    Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England

    @virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄

  • DavidWaywell
    David Waywell (@DavidWaywell) reported from Newton-le-Willows, England

    I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia

  • IrafanO
    IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week

  • irishchris89
    Christopher heaton (@irishchris89) reported from Hindley, England

    @virginmedia your WiFi is ******* ****. It doesn't operate properly it randomly switches it self off then can stay off for over an hour. It's been like for over a month now and getting pissed off 😤

  • Donna19711968
    Donna (@Donna19711968) reported from Newton-le-Willows, England

    @virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @virginmedia Done everything we are even losing signal now when we never did

  • amscaine
    Anne-Marie Caine (@amscaine) reported from St Helens, England

    @beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.

  • dkjc2008
    Darren Buckley (@dkjc2008) reported from Upholland, England

    @virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person

  • champerslass
    champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • theworth
    The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • FloatyFrocks
    Chris G 🇪🇺 (@FloatyFrocks) reported from Wigan, England

    @virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?

  • IrafanO
    IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous

  • theworth
    The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • EmmaRobbo_
    Emma Roberts; (@EmmaRobbo_) reported from Bolton, England

    @virginmedia is there issues with the wifi?

  • nursesleague
    Bolton Nurses League (@nursesleague) reported from Bolton, England

    @virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect

  • Jessicareynard
    Jessica Fairhurst (@Jessicareynard) reported from Atherton, England

    @virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!

  • davidbowes80
    Dave the deccy (@davidbowes80) reported from Eccleston, England

    @BBCWatchdog My dad recieved Absolute terrible customer service from @virginmedia apparently when you cancel a contract in april it still doesn't show up on their system and then get a bill they say they couldn't access his account to cancel it but could when he offered to 1/2

  • DannyWyattXXX
    Danny Wyatt XXX | OnlyFans 😈 (@DannyWyattXXX) reported from St Helens, England

    I see @virginmedia are down once again. Get your ******* act together #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _AlbertoGranado
    David (@_AlbertoGranado) reported

    @virginmedia Here, guess what? 48 hours have passed and i've not received a call, surprised? am not!! Customer services? should be reported for a breach trade description act

  • AdelanteGuy
    AdelanteGuy (@AdelanteGuy) reported

    @virginmedia Virgin Media WiFi playing up? We’ve heard Virgin Media users are having trouble with WiFi Connection and Internet Speeds. Here’s a quick and easy fix: • There isn’t one • Did you really think there was a solution? • Don’t be such a fool, at Virgin we don’t care!

  • Donna14505297
    Donna (@Donna14505297) reported

    @virginmedia have to commend Ryan 28204 who finally repaired my issue that had gone on for over a year. Fabulous service and knowledge. Just thought you should know this

  • Eddiethefish
    Eddiethefish (@Eddiethefish) reported

    11 calls from the retention team at Virgin Media, despite me firmly stating I've no interest remaining with them. That's bordering on harassment now. Call me one more time, I pity the poor person who does it.

  • Superted1212
    Ted (@Superted1212) reported

    @virginmedia I’m just going to try and go elsewhere it’s the same unreliable service time and time again

  • alexboyle83
    alex boyle (@alexboyle83) reported

    @virginmedia I'm helping a service user cancel her subscription as she is vulnerable. And needs support with tasks such as these.

  • z_inita
    Zinita (@z_inita) reported

    @virginmedia I don't even have a wire 😕 and it would be really awkward to connect up to where my home office is. Is this a known issue? There seems to be a lot of people tweeting about similar issues.

  • Diggles595
    Diggles (he/him) (@Diggles595) reported

    Contacted @Hyperoptic last week about moving house last week, I was told everything was sorted and a new router was sent. I checked today the situation and none of it is done and now I’m getting the complete opposite message. Service may be worse than Virgin Media

  • RobClarkeType
    Rob Clarke (@RobClarkeType) reported

    @virginmedia I have tried calling and I can’t get through to a human being. Have left the TiVobox for a few days and still does not start up. Please help.

  • StogdonPaul
    Paul Stogdon (@StogdonPaul) reported

    @virginmedia I've cancelled my contract and yet I get the highest bill to date including plan change charges. It took me 2 days to cancel and this is just as painful. Whoever I spoke to has messaged me telling me my final bill and its not what your trying to charge me