Virgin Media outages and service status in Wrightington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wrightington, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 23, 8:50 PM GMT+1.
- Internet (46%)
- TV (34%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wrightington, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, St Helens, Bolton, Skelmersdale, Preston, Wigan, Southport, Prescot, Leigh, Leyland, and Billinge Chapel End.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Wi-fi | 1 day ago |
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Blackburn
|
Internet | 1 day ago |
|
St Helens
|
Wi-fi | 1 day ago |
|
Blackburn
|
Internet | 1 day ago |
|
Bolton
|
Internet | 2 days ago |
Nearby cities with recent reports
26 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Richard Foster (@fos100) reported from New Longton, England@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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Paul Stockton (@pstock62) reported from Horwich, England@virginmedia Internet down in BL6 5RN, any idea's
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(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England@virginmedia broadband being down again, how, why
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Rick Leeming - Beaker (@BeakerRick) reported from Preston, England@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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patricia foy (@PattipooFoy) reported from Blackburn, England@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
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Christopher Fox (@ChrisFoxRacing) reported from Bolton, England@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Amy 🌼 (@geordiegal97) reported from Preston, England@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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Ian Forrest (@IanForrest10) reported from Blackburn, England@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Keith Bolton (@KeithJBolton) reported from St Helens, England@virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, EnglandVirgin media customer service 🥴😭🤯
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Mrs Smith (@SmithysMaud) reported from St Helens, England@jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.
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🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@virginmedia We have. Multiple times. Your agents don't know how to help. Spoke to 3 different people. I'm getting contant update emails. I don't need to check the service. I know its down. This is beyond ridiculous. I work from home, I can't do my job because of your terrible service.
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported@IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.
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GLH (@GarryHines4) reported@virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬
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Ex-Fedupcivvy (@Fedupcivvy) reported@obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them
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COYS (@KAY7COYS) reported@virginmedia are the worst internet provider. Wouldn’t recommend at all.
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Stew G no23 (@StewartGar49182) reported@virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?
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Hoggus (@Hoggus17) reported@Afcgunner_1886 @virginmedia Is your Virgin box flashing green and not working? I’ve been having issues since 4:30pm yesterday and want to know if it’s us or not
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Vicky Leigh (@vickiferris) reportedMonday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?
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D (@idczn) reportedThe only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker
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Dylan Brown (@DillB1976) reported@virginmedia @ShirleySarah70 You dont reply to messages, you have not responded to me for 4 hours on an issue that is not resolved
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MARV (@marv33067105) reported@astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’