Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/21/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Preston, St Helens, Bolton, Wigan, Leyland, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomLiverpool Internet
United KingdomPreston Phone
United KingdomBlackburn E-mail
United KingdomBlackburn E-mail
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it

  • KeithJBolton Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin #virginmediadown Virgin media is an absolute bag of ****, pass it on

  • LawAspi TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England

    @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

  • Glynpeach Glyn Peach (@Glynpeach) reported from Wigan, England

    @virginmedia worst customer support service I’ve ever experienced

  • SharronRawlinso Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • Adzcantsing Adz can't sing (@Adzcantsing) reported from Penwortham, England

    @virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.

  • cbray72 Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia Hi Just to let U know I got a automated Landline phone message 2day from Phone number 020 7097 1695 Saying to press Option 1 Saying That my internet provider service will disconnect my services within 24 hours it’s a scam I didn’t even attempt to press option 1.

  • kkgorny1972 Kev (@kkgorny1972) reported from Liverpool, England

    @NetflixUK is it just me or does @virginmedia keep canceling my netflix subscription, they have changed the payment system and its now **** but they are embarrassed to admit it, its pathetic. Please let me know

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

  • ylilxanoi 🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

  • KeithJBolton Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia WA9 4SA no Internet. Says no issues in my area but obviously there is

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

  • J_w_D94 LeChonk (@J_w_D94) reported from Horwich, England

    @virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.

  • clarebellla Clare B (@clarebellla) reported from Liverpool, England

    @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

  • jameshughes911 James Hughes (@jameshughes911) reported from Liverpool, England

    @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

  • Joe95976011 Joe (@Joe95976011) reported from Atherton, England

    @virginmedia worst customer service ever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesBl11073645 James Blake (@JamesBl11073645) reported

    @virginmedia Yes there is a known issue, sadly it does not make the situation any better as this seems to be happening more and more recently 😭

  • calumburke Calum Burke (@calumburke) reported

    @virginmedia I spoken to 5 people and I’ve been cut off. No one has helped me cancel my services.

  • DUCKmagstoke DUCK MAGAZINE (@DUCKmagstoke) reported

    @virginmedia Nope. I'm watching my kid play cricket them sourcing another provider, then writing a complaint for whoever deals with them at your dreadful company

  • oscar_romero50 Oscar Romero (@oscar_romero50) reported

    @virginmedia broadband outage at SM4 started last night randomly and no service all day. Spoke to customer service and engineer booked 2nd of July? hopefully it will be sorted earlier.

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @virginmedia omg I only switched in the week, tv not yet installed but already having problems with mobile phone and getting nowhere with overseas employees. This exactly the reason why I moved & why I said I wouldn't return. I can't believe I was such an idiot!

  • yerkhunt Yakhunt (@yerkhunt) reported

    @DUCKmagstoke @virginmedia Trying to cut down, m8

  • seanyq2010 Irish Scouser (@seanyq2010) reported

    @virginmedia any issues in the Tallaght area - I’ve no broadband service

  • Joses_World Basic with Life (@Joses_World) reported

    @virginmedia Don’t try it @virginmedia. There was no discussion of it ending and no date in email stating that. I spent over a hour and a half on phone before I was passed on to cancellations but the call cut out after 8 mins. Conveniently. What’s your next excuse? #badcustomerservice

  • JemmaSK81 Jemma Kerr (@JemmaSK81) reported

    @virginmedia I’m disappointed you view my mums complaint as one that can be disregarded. My mum wears a personal alarm for emergencies. If she falls this alarm ensures she has help in her home quickly. This alarm is connected to her phone line.

  • beckyel02601910 becky ellison (@beckyel02601910) reported

    @virginmedia I cannot log onto anything. I get message to tell me that I either can’t use it because it needs to be the account holder. I’ve been added to the account so this shouldn’t be an issue. Or I get ‘there’s a technical problem’ message. Or it tells me my wifi isn’t working! It is!!!