Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 01/21/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Preston, St Helens, Bolton, Wigan, Leyland, Skelmersdale and Prescot.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomLiverpool Internet
United KingdomPreston Phone
United KingdomBlackburn E-mail
United KingdomBlackburn E-mail
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help

  • HazelHendriksen hazel hendriksen (@HazelHendriksen) reported from Haydock, England

    @virginmedia I have and no service tv service issues reported

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    There is a problem with the internet in M46 0HU @virginmedia

  • kingsnoots Chris Sudworth (@kingsnoots) reported from Golborne, England

    Same garbage service from @virginmedia. Don’t bother activating it, you can have it back 🙄

  • Lisa_P117 Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England

    @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

  • MrVestibule DV (@MrVestibule) reported from Preston, England

    Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you

  • addsimpson Adam Simpson (@addsimpson) reported from Liverpool, England

    @virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia problems again with virgin broadband and phone in my area not good enough.👎

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @rteifler @virginmedia We have been a loyal customer for many years 👍😎

  • prdent73 Philip Dent 🇪🇺 (@prdent73) reported from Euxton, England

    Noooo!!! The virgin media wifi is down. We might have to start talking to each other..

  • kimnsib kim🐝 (@kimnsib) reported from Bolton, England

    @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _holss Holss (@_holss) reported

    @virginmedia It’s back now, but yes I ran that check and it said there were issues

  • fieldawg David Fielding (@fieldawg) reported

    .@virginmedia I’ve tried to cancel my subscription three times now. Raised a complaint to cancel it, which you stated has been complete, and then you still take out money and charge a late payment fee. What’s going on?

  • AaronOfford Aaron Offord (@AaronOfford) reported

    @virginmedia I'm afraid that I am to busy at work today to have a call with yourselves.Can we arrange it for tomorrow?If you want to start resolving my issue, I raised a query yesterday under ref 13025771 which I was told I would have my bills emailed to me within 3 hours.Still not received.

  • daniellewis152 Daniel (@daniellewis152) reported

    @VirginMediaIE I was told yesterday when I rang up to cancel, that Virgin Media 240mb plan would be quicker than 500mb through eir/sky/Vodafone etc. How does that work?

  • TheRandomAnt Ant (@TheRandomAnt) reported

    @virginmedia Did already, they replied with troubleshooting tips that are no help, because the issue is outside. They didn't bother reading my complaint.

  • BeansOnRob Beans On Rob (@BeansOnRob) reported

    @virginmedia 1. hello, I've been on the phone with customer service once again because I still have issues with my WiFi, I've been sent around to 3 different people in one call, and the only solution I've been told is to upgrade and pay more. That doesn't seem right.

  • ttpauthor Dr John Matlin (@ttpauthor) reported

    @virginmedia Still sorry. I am now told 12th June before I get tv. I shall want substantial compensation. Why on earth would I or any other customer stay with Virgin. Ten days to not fix a problem. Pathetic.

  • mattlfc78 Matt Browne (@mattlfc78) reported

    @virginmedia I’m sure that was the handle…… anyways getting back to my issue Like I said I won’t be using the WhatsApp number as I’ve tried this many many times before and nothing has come of it which is another frustrating issue all together

  • Geoffb85 Geoff Baldock (@Geoffb85) reported

    @virginmedia having WiFi connectivity problems in RG4 - any idea of resolution?

  • mattlfc78 Matt Browne (@mattlfc78) reported

    @virginmedia That’s also an issue as I’ve been on the phone numerous amounts of time and no one has helped me one bit hence why I’m on here. The online help didn’t help me and also the WhatsApp number you have didn’t help me either hence the frustration