Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/03/2025 11:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, Blackburn, St Helens, Liverpool, Bolton, Leyland, Preston and Chorley.

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City Problem Type Report Time
United KingdomWigan Internet
United KingdomSkelmersdale Internet
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Internet
United KingdomSt Helens Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you help please cos i am in trouble with my bank cos of your services thanks

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please

  • dazzle961 andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • stephraim83 Steven E Whittaker (@stephraim83) reported from Chorley, England

    @virginmedia Sorry @virginmedia I don't wanna complain but your engineer has just left, my services still aren't working I rang customer services and they fobbed me off. They said said we're closing soon so ring back tomo. Not good enough.

  • Jonesj1988 Jonesy (@Jonesj1988) reported from Liverpool, England

    @virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me

  • TezzP Tezz P (@TezzP) reported from Haydock, England

    Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia

  • stephraim83 Steven E Whittaker (@stephraim83) reported from Chorley, England

    Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia morning is anybody online please i need help

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    @virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.

  • Hartley86 Tim Hartley (@Hartley86) reported from Leigh, England

    @virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia you have got me in trouble with my bank and now i need help please can you help me please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can anybody help please is there anybody online please

  • Sauber_Dave David Kelly (@Sauber_Dave) reported from Maghull, England

    @virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.

  • ValAlker val alker (@ValAlker) reported from Liverpool, England

    @virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peps36 peps36 (@peps36) reported

    @virginmedia Personally as a customer for 12 years I’ll certainly be looking at my packages for my tv and mobile tariff and I’m sure other competitors will be on the look out for my custom

  • x_GemGem Gemma Cooper (@x_GemGem) reported

    @virginmedia Okay so how do I get mine to 14% from 25% because it's ridiculous. What services do I need to cancel to save myself hundreds

  • NEXTSAF Fergie’s Assistant (@NEXTSAF) reported

    @virginmedia I did this last week though, so the issue should already be detected so I can book an engineer. Also when will be the fastest time they can come as I need internet back on

  • Jackthelad221 Jtlad22 (@Jackthelad221) reported

    @virginmedia 03330005925 opt 2, was the advice given. Been in a team meeting since Friday?? Tbf. Seems sorted so waiting game now and actually appreciate knowing any further problem i can contact you on twitter.

  • DeclanFletche17 Declan Fletcher (@DeclanFletche17) reported

    @virginmedia @HISTORYUK Fix your horrible Internet load of people are making complaints in England about your poor quality especially in Bolton it's shocking sort it out now been like this for 2 weeks and you've done nothing

  • LindyLo08277677 Lindy-Lou (@LindyLo08277677) reported

    @rodwhiting @virginmedia I find telling them I am going to cancel my contract gets their attention

  • AndyQui29237736 Andy Quinn (@AndyQui29237736) reported

    @virginmedia @HISTORYUK Just wondering what are we getting extra if the price is going up? I can assure you i will not be paying more for the exact same service as before the rise, If my price is going up then i expect my broadband speed to go up with it

  • RischDesigns Chris Blood (@RischDesigns) reported

    @virginmedia Probably as I've just had Riley Bot telling me all about the great TV package (that I want to cancel) and the wait time is another 45 minutes

  • Gxzza Gaz (@Gxzza) reported

    @FormulaxHD @virginmedia Ye I always feel like that but actually virgin said issue in my area so that's a first it usually says everything is fine

  • g65432100 Prasad G (@g65432100) reported

    @virginmedia My contract was due to finish in mid march, I was giving "loyalty" discount, what wasn't said was, it is a new contact and if I cancel during cool off period(what a joke), it will be turned off immediately. Frustration is a light word to use here!