Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Preston, St Helens, Chorley, Blackburn, Liverpool, Prescot, Wigan, Southport, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Preston |
Internet | |
| St Helens |
Internet | |
| Preston |
TV | |
| Chorley |
Internet | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴
(@JamesMUFCOhMy) reported
from
St Helens, England
Whys virgin media being so bad today
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David
(@dave6018) reported
from
Penwortham, England
Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay
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liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
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Jess Hanson
(@JessHansonx) reported
from
Wigan, England
@virginmedia lots of problems with our virgin! How can I speak to somebody!
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Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...
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@dgparkinson
(@DGParkinson) reported
from
Standish, England
@virginmedia I have a vulnerable customer aged 89 who needs urgent help with fault on phone line - can’t get through on phone please respond
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ℂ𝕚𝕒𝕣𝕒𝕟
(@ciaranharkin) reported
from
Preston, England
@virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult
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Bridgeman ⭐⭐⭐⭐⭐⭐
(@Bridgey36) reported
from
Eccleston, England
Come on @virginmedia I am still waiting for you to cancel / freeze my sky sports subscription. This is three weeks since I first contacted you.
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Hannah🌹
(@ShitofHan) reported
from
Liverpool, England
Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
@virginmedia service down again, and your status check also down. Pitiful.
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Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.
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MH
(@MarkHughes_) reported
from
Liverpool, England
@jamiec1995 @virginmedia Won’t show the 5G network on the wireless at all, reboots back the the 2G one its saving the settings then when you click WiFi it’s not there and reverts back to only showing the previous WiFi’s
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rafik
(@RB10__) reported
from
Bolton, England
Absolute stinker of a service @virginmedia provides
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Chris Morris
(@dredzombie) reported
from
Newton-le-Willows, England
@virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia how does one get in touch Phone cuts out after 45 mins being told waiting time is an hour tweets not answering I’m still here after after 2 days very poor customer service how do I reduce my present package 6 hours on the phone yesterday in total 45 mins in a que now
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Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
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Ann Edwards
(@annedwardsrl13) reported
from
Bryn, England
@virginmedia Having a lot of trouble getting anyone to answer my queries re my account. No call centre, unable to register or sign in. Text messages not answering! Help!!
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afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
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Nia
(@Niarosita_) reported
from
Liverpool, England
Why are virgin media so shit (I’m willing to bet it’s because of Branson)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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COME ON YOU ******* REDMEN
(@therealsambo121) reported
@virginmedia so my Internet is down... in ML5 2bg area!!! All day and now ut won't be fixed till tomorrow 😒 Unbelievable
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
@virginmedia - Why is parental control enabled for a 53yo? - Why didn't you email me to say why certain websites don't work & give an unhelpful message about ERR_SSL_PROTOCOL_ERROR? - Why not have an FAQ about this on your website? - Why do you literally treat your customers like children?
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Jane Appleby
(@Jaynedolluk) reported
Despite being disabled + having no mobile phone @virginmedia cannot come to fix my landline for nearly a week so *fingers crossed* I don't get sick/have an accident/need to call the police or anything
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O F G
(@OFG03497090) reported
@virginmedia I been with this issue for week and I call they said restart the WiFi or reboot the hub Im sick of it
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Will
(@Shdxwy) reported
@virginmedia is there an outage in salford with internet? It's been on and off for the past few days and it's been off for the last 7 hours it just says connected with no internet and resetting doesn't change anything
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Leslie
(@Bilkosbuddy1965) reported
@virginmedia After half an hour waiting on hold I have decided to give up. Absolutely appalling customer service
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James
(@Squ4reJaw) reported
@virginmedia So again palming off the issue! Someone has already been out to the area and not done the job properly?! Leaving other service users without. Why was it not fixed properly in the original instance? Already up to £25 in automatic OFCOM compensation, not looking good for you...
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d.wright_08
(@d_wright_08) reported
@Shdxwy @virginmedia I'm getting the same issues in South Manchester but its been off for me since 9:30pm last night. Resetting does nothing but all I have got from @virginmedia is "unplug box wait 30 seconds plug back in... Will work guaranteed". Guess what it's doesn't.
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ryan mushens
(@mushy666) reported
@virginmedia tv and broadband down AGAIN. The 3rd time this week and during half term. This service is unacceptable
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The Edvardz
(@CEdvardz) reported
@virginmedia @EnglandRugby @AllBlacks You still owe me £300 which you’re refusing to immediately refund. I cancelled my DD as you can’t be trusted with access to my bank account. Absolutely dreadful service. #virginmediaisdodgy