Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 02/11/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Blackburn, Liverpool, Bolton, Preston, Wigan, Prescot, St Helens and Leyland.

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City Problem Type Report Time
United KingdomSkelmersdale Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomLiverpool Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

  • robotaylor40 Rob Taylor (@robotaylor40) reported from Preston, England

    @virginmedia After 3 infuriating phone calls I'm not sure if it's getting sorted or what and one person actually put the phone down on me so yes it's very disappointing

  • Terry_Crawford Terry (@Terry_Crawford) reported from Wigan, England

    @virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts

  • The_MJ_Maher Mick (@The_MJ_Maher) reported from Horwich, England

    @virginmedia Numerous times. Internet constantly dropping out. Every day for the last week. Nothing coming up on the service checker.

  • radio_caroline Trains (@radio_caroline) reported from Haydock, England

    Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia Is there an issue in area 20, no TV or Wi-Fi

  • bigjeast John Eastham (@bigjeast) reported from Wigan, England

    @virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.

  • MsLucyOpenshaw M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, England

    It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

  • jmgreenall Jason Greenall (@jmgreenall) reported from Standish, England

    @virginmedia Not you fault I know but unfortunately for me this seems to be the default response for virgin customer service, along with passing us over to another dept! Also your sales rep, who said, “any probs give me a call” has gone AWOL!

  • leeamitch Lee Mitchell (@leeamitch) reported from Westhoughton, England

    Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏

  • Hortini Rick Houghton (@Hortini) reported from Liverpool, England

    As usual shocking from @virginmedia trying to log on to my online account. Changed password and now it’s not accepting the new one or old one. They are terrible!

  • EFC26PJ Blue cladding 🍺 (@EFC26PJ) reported from Liverpool, England

    @virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬

  • sam_churchstile Sam Mawdsley (@sam_churchstile) reported from Croston, England

    @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

  • kjcpne Keith Calderbank (@kjcpne) reported from Walton le Dale, England

    @virginmedia Made a written complaint 25th Jan, one attempt to try and ring me. Very, very poor customer service! Cannot speak to complaints department! Very poor!!!

  • Horwichbloke My name is Michael (@Horwichbloke) reported from Horwich, England

    @sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Wigan, England

    @virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.

  • kopitesaint91 Matthew Purchase (@kopitesaint91) reported from Wigan, England

    @cavolfc @virginmedia 😂😂😂 I do and it seems to make the service worse

  • Sophgrimmy_ soph✌ (@Sophgrimmy_) reported from Wigan, England

    It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia

  • The_MJ_Maher Mick (@The_MJ_Maher) reported from Horwich, England

    @virginmedia Hi, still an automated message about engineers trying to fix the issue. It’s been 6 days now with the internet dropping out.

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported from Liverpool, England

    Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatsSoNova Nova (@ThatsSoNova) reported

    @virginmedia Does not help

  • AshOnFire1989 Ashley Kerr (@AshOnFire1989) reported

    @virginmedia 1/2 No, I did have a tech booked, but as an area issue, they moved it forward, in case it resolved when it was fixed (today) but the issue still happening, it was booked for 28th, but i was able to move it forward to 25th, the issue is I'm struggling to prove they're an issue,

  • ritchiedrama ritch (@ritchiedrama) reported

    @soulcas_ tha ****, virgin media?

  • alastairclegg Alastair Clegg (@alastairclegg) reported

    There are few things as terrifying as having to contact @virginmedia customer services. Unless, that is, you get to speak to Grace in the Philippines. She’s awesome 🤩.

  • AshOnFire1989 Ashley Kerr (@AshOnFire1989) reported

    @virginmedia Just a question, I use to have the router downstairs, but had it moved up to my room, they did new cable from downstairs to my room, but disconnected downstairs, I know we have rat/mice problem as we can hear them in wall cavity, is it possible they might have chewed on cable?

  • jemmacrow Jemma Crow (@jemmacrow) reported from Poplar, England

    How is @virginmedia internet so bad?! It NEVER works…

  • 1983JB Jon (@1983JB) reported

    @virginmedia Who’s worse? Insurance companies or isp? Current customer £57 for 200 mb new customer £43 for 500!

  • Broony12Martyn Martyn Brown (@Broony12Martyn) reported

    @virginmedia that doesnt work either, would be better with boosters but you dont supply boosters

  • frogncat 🎵USIC! Club Elite 😍 (@frogncat) reported

    @virginmedia Helpful, apologetic, understanding. I've been with you for over 10yrs, I've tried to manage for a few months but needed to know why I've had issues since my upgrade but to fix the issue would cost £5 extra pm. I will try the pods with the understanding you get what you pay for.

  • L26537265 L (@L26537265) reported

    @virginmedia hi i want to transfer my internet contract to new tenants, can you please help.