Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Blackburn, Preston, Leyland, Wigan and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Bolton |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Liverpool |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.
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Marie Hardman
(@MarieHardman13) reported
from
Clayton-le-Woods, England
@virginmedia is is anyone else having problems contacting Virgin media? The telephone 150 is engaged all the time and I can't get through to anyone online.
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
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Amanda Archer
(@mand102) reported
from
Haydock, England
@virginmedia Seriously, what the hell is going on with the WiFi in Haydock, St Helens, Merseyside. Loss of connection 5 times in the last half an hour. App says no issues! Get it sorted!!!!
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia am I to take your complete and utter silence as the refusal to resolve the outstanding complaint?!? the utter disregard you continuously display towards your customers is disgraceful. You should be ashamed. @MartinSLewis
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Coley B
(@Nicole_Baker) reported
from
Whittle-le-Woods, England
@virginmedia Ooo a response! Now I have a dilemma - do I have to complain about the length of time it took to even try to help me with my original complaint? I do sincerely hope I actually get somewhere this time. The time I have spent trying to resolve this is astronomical!
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PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia No the light stays white on previous tests the operator said there is a problem and we will send an engineer but then a new hub arrived.
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andyy 🇪🇺
(@andyyoung2) reported
from
Wandsworth, England
Hi @virginmedia - can you tell me why you’re advertising on GB News platform of hate please? If you continue I’ll need to cancel my contract. Thanks.
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iucounu
(@iucounu) reported
@pressfuturist @virginmedia Yeah I just switched back to Sky. They offered me various deals to stay but they couldn’t offer me a ‘the internet stops randomly going down once a month’ option
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Joshua Robinson
(@Joshyyy2014) reported
Spent my whole lunch trying to get hold of @virginmedia who have joined up with @TheO2 - what an atrocious service.
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AkariSenpai
(@bellausagaixox) reported
@virginmedia Your download speeds right now is currently ****, fix it
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Abigail Lennox
(@AbigailLennox90) reported
@virginmedia I am trying to speak to someone as I was given two Oomph sim cards that were then deactivated today. I have been hung up three times by customer service and pass to another customer service employee when I have asked to speak to a line manager. Who can I speak to?
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WildAnnie
(@PaperGoblin) reported
@virginmedia I've not found this to be the case in the years that I've been with you. Happens again and again. If its an emergency that's fair enough, but the phone message you had when I called you said 'Upgrading the Network' which is not an emergency.
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Steve Emmett
(@chukkie58) reported
@virginmedia He’s just spent over an hour on the phone to no avail. Pre-installation can’t help because they are incompetent, customer services won’t help because it’s not up and running. 9 week wait since original order date for broadband? Unacceptable.
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Jill D 💙
(@mmaryJ) reported
@virginmedia I’m visiting now and the WiFi is down again. YouTube works. Green lights flashing on router which I have restarted. It shouldn’t need to keep being restarted.
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🤘🏿@ntl£r
(@mansamus19) reported
@virginmedia My service is meant to end by 16th of june. Which meant my bill of £30 will go up to £91 going forward but because the bill comes out in advance, the charges reflected on my latest bill. So i opted to cancel the contract but turns out there is a 30day period i have to pay for
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-!-
(@TheHoneyMunster) reported
@virginmedia There were deals available but your agent wasn't open to tell me cost for existing customers, only push for 18 months contract for what I was currently on saving £1.50. What happened to communication companies listening to what the customer is asking.