Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Liverpool, Preston, St Helens, Wigan, Leyland, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Bolton |
||
| Liverpool |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
@virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you help please cos i am in trouble with my bank cos of your services thanks
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia you have got me in trouble with my bank and now i need help please can you help me please
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please
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val alker
(@ValAlker) reported
from
Liverpool, England
@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Seems like the whole village is down time to start looking for a new supplier for the whole village of Euxton.
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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Aaron
(@Logical1966) reported
from
Preston, England
@virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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Col.stavoess.
(@WhitingColette) reported
from
Euxton, England
@virginmedia still not working , i know there's a service issue in our area, your recorded message tells me that and I have rebooted the modem. my point is its too frequent for the money i pay
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gail Collins 💙
(@GaileyC) reported
@virginmedia Hi virgin. We were advised to upgrade our wifi to a more pricey version. Since then our service has been even worse. I was interviewing staff this morning and again it crashed. We cannot rely on a service for learning and work that costs us £100pm. Very unhappy.
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Jack H
(@jahtufc) reported
@virginmedia But will disconnect a customer, without their knowledge, prior to them moving out of a house purely because their buyer has set up a contract with another provider. Been set as a "gone away", I've not even exchanged contracts on our house purchase chain.
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Brian Bowman
(@BrianBo63225146) reported
@VirginMediaIE What awfall service 3 times cut off.... trying to leave Virgin media get a grip on customer service. Sky offering £39.00 per month virgin cheapest like for like £62.00 See why people ate so unhappy!
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Marc Hall
(@Halls32) reported
@virginmedia your services is shocking, I have an error code now (7400) saying box isn’t activated yet. We have been with you for over a year so how can that be. GARBAGE. Not worth paying for
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ARFUR FUXAKES
(@JACKATTACK2008) reported
@bt_uk Why are your retention deals crap. It's like you really want me to go to @virginmedia I would already be there mind you had @virginmedia sorted the contract correctly where my end matched theirs. No way i was relying on 'It will be fine, it shows at this end' on the phone.
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Brad
(@bradddd_14) reported
@virginmedia I need help but cannot get through please help
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Lisa Marie
(@SimpkinLisa) reported
@virginmedia Brilliant if you are a new customer, if you’re already a customer they don’t give a monkeys. Continue to put the prices up and offer horrific customer service!
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simon Leat
(@SimonLeat) reported
Just had the BEST SERVICE from a lady called Bua from @virginmedia . I’ve been trying to get an issue resolved for literally years and she did it ! 👏👏👏👏#greatservice #broadband
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only1robbym
(@Eezytigerr) reported
@virginmedia I’m still not able to use this service when you said it would be fixed today at 2pm but it’s same same story every day and I’ve now run out of data as I was hotspot via iPhone. So what do I do? How do I work? How do my children study? Can you send an engineer to inspect ASAP
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Kevin Ryan
(@kryan4) reported
@jtfaster I thought it was interesting too that some of the Virgin Media crew were cheering on the Australian govt when they quarantined the tennis players. Have not seen the VM lads dispute the Six Nations and associated travel. They have the broadcast rights so it comes down to €€€.