Virgin Media

Virgin Media Outage Report in Wrightington, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wrightington, Lancashire, England 12/15/2025 18:05

December 15: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrightington, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, St Helens, Leyland, Liverpool, Skelmersdale, Wigan, Preston and Chorley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia The transfer is still processing I believe but the wifi is still down

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @virginmedia how do I make a complaint about the installation at my mums property?

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • Chris_Hall1312 Chris Hall (@Chris_Hall1312) reported from Liverpool, England

    @virginmedia A bot service? 🙈 I can’t even get my issue resolved with human interaction so I would stand no chance with a bot!! Can you send me the best email / telephone number to use for your complaints team please? Thanks This is poor @richardbranson

  • MariaMcCool Maria McCool Davis (@MariaMcCool) reported from Liverpool, England

    @virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Atherton, England

    @virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • buggadog homer t bugga (@buggadog) reported from St Helens, England

    @virginmedia after 72hrs dealing with online customer services, all I’m gettin is pleasantries and no solutions. Intermittent broadband for weeks, can I start paying you intermittently?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • jurrjurrtbull GRT 🪐 (@jurrjurrtbull) reported from Liverpool, England

    @virginmedia It says it’s fine in my area, maybe it’s the account transferring over. I can’t even sign in yet to see either :(

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia again my internet is down. Down yesterday down today down 2 days before that. Only fix is to pull the power and force a reboot your routers are rubbish

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • huskypup Hüseyin (@huskypup) reported

    @virginmedia @Jamie70511993 Having the same problem. Was offered £79 which I said I would discuss with my partner and call back. When I called this morning, despite the recorded offer, I was told I could no longer have it for that price. Price has gone up a third, it's outrageous. Can someone please help?

  • jaskiratmnn Jaskirat K Mann (@jaskiratmnn) reported

    @virginmedia I have tried to call many times but as per my first tweet the customer service phone line disallows me to reach an actual staff member

  • realjoerobin Joe ✌🏻 (@realjoerobin) reported

    @virginmedia 4 months without a second TV box - countless hours on the phone to customer service, and finally a great engineer comes out and the problem is fixed within 30 mins. Will I be getting a refund for the months without a box?!

  • AnthophilaGuard Steven Fawcett (@AnthophilaGuard) reported

    @virginmedia Communication with you online is the only way I am able to communicate with anyone, are you saying that you are refusing to cancel my service unless I call you or write to you? @Ofcom

  • whitejpg Soda Rat (@whitejpg) reported

    @virginmedia hello, someone was supposed to pick up our previous broadband box yesterday and they texted us saying they'd be around between 12:30-2:30. No one arrived, tried to call and text the number we got the text from. Nothing. Can't get through customer service either.

  • amydanielle4 amy (@amydanielle4) reported

    @virginmedia my internet keeps disconnecting and when I call I get disconnected after an hour please can someone help as I’m trying to work from home

  • AnthophilaGuard Steven Fawcett (@AnthophilaGuard) reported

    @virginmedia I have just looked this up and you are full of hot air @Ofcom I request a STAC and if I don't use the STAC it will cancel after 30 days and I would have to request another one, so you want me to delay cancellation for a further 30 days just to get rid of me?

  • HardCand Zack (@HardCand) reported

    @virginmedia Intermittent connection, all cables and plugs properly connected, multiple device experiencing the issue, hub has been reset and rebooted many times, I was told to just keep rebooting for weeks to fix the issue but Ive been doing that for weeks already :))))))

  • AnthophilaGuard Steven Fawcett (@AnthophilaGuard) reported

    @virginmedia So how does that cancel my contract with Virgin then @Ofcom And can you stop starting a new tweet, just use the one with @Ofcom in as I will keep using it to show just how rediculous this is.

  • BellefieldGirls Bellefield Girls (@BellefieldGirls) reported

    @virginmedia Can I have an email address to make a complaint?