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Virgin Media outages and service status in Wrightington, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Wrightington, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 7:25 AM GMT+1.
  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 10% Total Blackout (10%)
  • 7% E-mail (7%)
  • 2% TV (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: Preston, Blackburn, Southport, Leyland, Bolton, St Helens, Wigan, Skelmersdale, Darwen, Newton-le-Willows, Prescot, and Leigh.

CityProblem TypeReport Time
Preston Internet 11 hours ago
Blackburn Internet 23 hours ago
Blackburn Internet 1 day ago
Blackburn E-mail 3 days ago
Blackburn Internet 3 days ago
Southport Phone 3 days ago

Nearby cities with recent reports

Blackburn

11 recent signals

23 hours ago
Southport

2 recent signals

3 days ago
Preston

1 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

  • Steveo67
    Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia #virginmediadown #VirginMedia Imagine paying £52 a month for Internet to be down for 5 days. We work from home. I've used all my 4g, had to buy more to do my job yet when you call up they say it'll be fixed by.. and keeps being postponeded. Fix it Virgin.

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

  • stavroversfc
    s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again 🤬

  • andrewjmcgill
    Andy McGill (@andrewjmcgill) reported from St Helens, England

    @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

  • Allenwalkden
    Woggy (@Allenwalkden) reported from St Helens, England

    Internet @virginmedia is down in WA10 and your device status page is giving a 404

  • davidbirkdale
    David Jones (@davidbirkdale) reported from Southport, England

    Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

  • pstock62
    Paul Stockton (@pstock62) reported from Horwich, England

    @virginmedia Internet down in BL6 5RN, any idea's

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia Have sent countless direct messages. No response of resolution. Once again promised a call this morning that didn’t materialise so I had to call you and you’ve pushed the fix date back yet again.

  • DiscooDave1969
    Disco Dave (@DiscooDave1969) reported

    @BBCNews @virginmedia I am disappointed the fine is not higher. Let this be a warning to anyone thinking of moving to them. They will offer a great 12 month deal and then double the price in year 2 and making it extremely possible to cancel.

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @entrustTMF @virginmedia Good reminder for me to chase them up about my poor broadband WiFi in the house and to renew contract or move.

  • PaulWatters2
    X Odus to Bluesky. (@PaulWatters2) reported

    @virginmedia are an absolute ******* awful company to try a deal with. Not a ******* clue about customer service. It's all about keeping you in contract. Bring back Telewest.

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!

  • KSRuprai
    Kultar Singh Ruprai (@KSRuprai) reported

    @virginmedia Loyal customer for 8 years. My WiFi has been intermittent for 2 weeks. Paying for 500Mbps but getting 5Mbps, with the hub randomly restarting. Service status shows intermittent issues, yet online checks say all is fine. New hub being sent but no engineer? Not Good.

  • DHPrevention
    Neya (@DHPrevention) reported

    @Ofcom Good! It's the sneaky snaky foreign (South Asian) call handlers. It's bad enough they can hardly speak English. @virginmedia

  • DrKeresaspa
    Dr Keresaspa 🦉🍉 🇵🇸 (@DrKeresaspa) reported

    Seriously do NOT deal with @virginmedia they treat their customers like something they stepped in. Sky, BT, EE, anybody, just not them.

  • S_Fleary1
    Sinai Fleary 🇬🇩🇻🇨 (@S_Fleary1) reported

    I have literally just left @virginmedia because of their poor service, constant internet outages and high bills. Let me know if we can claim compensation.

  • markdrock
    Mark Rock (@markdrock) reported

    @virginmedia to sign in to my virgin media everymonth i have to go through that account link utter shite it tells me i need to log into my old email address @blueyonder yet when i try to log into emails it takes me back to the log in I CANT GET INTO ANYTHING. ******* **** COMPANY