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Virgin Media outages and service status in Wrightington, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wrightington, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 29, 9:50 PM GMT+1.
  • 56% Internet (56%)
  • 24% Wi-fi (24%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wrightington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wrightington, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Leigh, Blackburn, Preston, Leyland, Wigan, Bolton, Chorley, Prescot, and Southport.

CityProblem TypeReport Time
St Helens Internet 3 days ago
Leigh Wi-fi 8 days ago
Blackburn Wi-fi 8 days ago
Blackburn Internet 8 days ago
Preston Wi-fi 9 days ago
Blackburn Wi-fi 9 days ago

Nearby cities with recent reports

St Helens

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Wrightington, England

Latest outage, problems and issue reports in Wrightington and nearby locations:

  • wightpie
    Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • obpls1995
    owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • BeanBolt
    BeanBolt (@BeanBolt) reported from Southport, England

    @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH

  • Mick_McIver1984
    Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • KeithJBolton
    Keith Bolton (@KeithJBolton) reported from St Helens, England

    @virginmedia Done all that and booked an engineer for Friday but just had a text saying my engineer is on hold while investigate a network problem affecting services

  • Baxy2001
    Baxy (@Baxy2001) reported from Wigan, England

    @virginmedia please can you explain why I have been in a queue to speak to someone for over 35 minutes to try and cancel my contract? Absolute joke of a company, poor services and poor customer service.

  • PIL0TPEDR0
    Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

  • Radebreast
    Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia you are so crap we don't pay you to keep having problems daily

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

  • fos100
    Richard Foster (@fos100) reported from New Longton, England

    Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

  • LawAspi
    TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England

    @nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

  • ylilxanoi
    🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England

    @virginmedia Internet is down in our area since Monday. I keep getting multiple emails saying it'll be fixed by 12pm tomorrow, then 4pm Wednesday 12pm Thursday, 12pm Friday and now 4pm Friday. None of your call centre staff can help us we've spent hours on hold this week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Munro78
    John Munro (@Munro78) reported

    @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

  • Andycave
    Andy Cave (@Andycave) reported

    @virginmedia problem still not fixed

  • stuuk11
    stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported

    @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

  • John_Of_Eng
    John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported

    @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

  • xhatne
    mmhmm (@xhatne) reported

    @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

  • Kiai_Kas
    Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported

    Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

  • GamerStyle1980
    GamerStyle1980 (@GamerStyle1980) reported

    @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

  • edujones14
    Ed Jones (@edujones14) reported

    @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported

    @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

  • frankiesmith74
    Frankie Smith (@frankiesmith74) reported

    @virginmedia please can someone phone me urgently to deal with the entirely unacceptable service I am receiving from your home mover team. A failed installation on Wednesday and no engineers turning up yesterday or today despite being promised! I can’t get through on the phone