Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Skelmersdale, Liverpool, Bolton, Preston, Wigan, Prescot, St Helens and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia So your promises mean nothing nor customer service. I ha e spent so much to e explaining my self and my issue. If I say I will do something I will do it. When I rang the centre yet again this morning I was again assured that a call back would be made today
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia Thanks for your reply, the issue is the cable from our house to the road. Needs a construction team, I understand it may take a few weeks but zero comms. Everything I call the tech dept they want to sell me a booster!
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.
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Paul Walsh
(@walshy31) reported
from
Liverpool, England
@virginmedia Sorry back in work today! Would adding boosters help?
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
Feeling let down AGAIN by @virginmedia, 8 days ago an engineer finally identifies the problem is external cabling, another hour call on Tuesday and still no idea of a fix date or a call back, in the meantime constant broadband drop out #unacceptable
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Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia Ringing your service once more how pathetic is it
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Sandra Jane Eyre
(@TheICC_Sandra) reported
from
Southport, England
@virginmedia The 4 people I spoke to seemed to think they were running late from the visit last Thursday, lady I spoke to was helpful and was calling the tech that visited the problem, another 5 days later and still no update!
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*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia The point is this was raised Wednesday I was promised a call back that afternoon Chased it up in Thursday Promised a call back by midday today at the very latest Each time I do contact your centres have to listen to awful hold music for hour and often get hung up on
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia Called your service promised a call back on Wednesday Didn't happen Rang on Thursday Was hung up on Rang back Unsympathetic operative promised call back 72 hours Will it happen tomorrow highly skeptical You have taken more than £300 from me and lied
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@gm
(@mymatedex) reported
from
Kirkby, England
@virginmedia any chance someone could help me. Been trying to get through for 2 hours. Want to cancel my TVcontract and this is the hardest thing I’ve ever had to do to cancel. Going around in circles 🤯
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia I have contacted you I got in touch this morning owing to complete outage It was confirmed I would be getting called today for complaint call back Guess what you failed again
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia Bet if I owed money you would be in constant contact Can you arrange for call back Can you take ownership You should have a complete r could ed of notes after I have contacted you Wednesday Thursday and today this week alone Also contacted with same issue last 3 years
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Matthews
(@escapadeemily) reported
@virginmedia I have spoken with the council and they have informed me that It is Virgin who need to get in contact with them to arrange any permission. My main issue is the complete lack of communication from Virgin. We have received no updates and no one will tell us a realistic timeframe
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Peter Michael Gordon
(@pm_gordon) reported
@virginmedia please can you help me in my efforts to speak to someone in broadband customer services - I'm yet to receive a response to a complaint I submitted on 7 Jan, and am now stuck in a loop between your online FAQ and your automated call service telling me to reboot my kit
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Mr. Textbook
(@1Cambot2) reported
@Jake_Hanrahan @virginmedia Just keep hounding them. I was promised 60+ mbps but was getting 5-6mgps for about a year. After my 8th complaint, and threatening to look elswehere, they increased it to the advertised speeds. (I'm using Vodaphone).
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Amanda
(@LadyCool31) reported
@heathoshea @virginmedia I know they're busy because of Covid - but this isn't customer service in any way, shape or form. I hope you get sorted soon!
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Alex Sewell
(@alexsewell36) reported
@virginmedia Been told I cannot make amendments to my package and to call the customer relations team, is this the sort of level of service that you want to provide @virginmedia ?
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Johnny Wales
(@Johnnydubyah) reported
@virginmedia BEEN TRYING FOR 6 DAYS NOW TO TELL YOU I AM MOVING HOUSE. BOTH ON PHONE AND ONLINE. SOMEONE PLEASE DM ME SO I CAN BRING YOUR AWFUL SERVICE WITH ME
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Shyam Menon
(@ShyamDwar) reported
@virginmedia sorry to say, but Virgin media connectivity is very very poor in Pinner area for the past few days. Don't know what work is happening, but quality is very bad! Pls focus on good service than ads which hype of 100MBPS.
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Catherine
(@CatherineQEIICC) reported
@virginmedia Getting very frustrated with our media package, and when we need help, it costs us to call. WiFi down, phone not working, only using one TV box but paying for 2. So fed up we are now looking to move. #virginmedia
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RobEyez
(@RobEyez) reported
@virginmedia I keep getting calls saying that they are from vm and they have a problem with their router bank. Are these finishing calls as I’ve had 10 of them in the space of 2 hours.
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Andrew Bennett
(@AndrewB54026936) reported
@DLM36887682 @virginmedia They are a nightmare, I’ve been trying to call to cancel for days. You can’t even sit on hold.