Virgin Media Outage Report in Wrightington, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wrightington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wrightington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrightington, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Liverpool, Preston, Wigan, Bolton, Chorley, Southport, Leyland, St Helens, Skelmersdale and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Liverpool |
Internet | |
| Preston |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wrightington, England
Latest outage, problems and issue reports in Wrightington and nearby locations:
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
**** @virginmedia shit internet!😡
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Rachel Barrett
(@Rach_Barrett) reported
from
Liverpool, England
@virginmedia WHY is your online accounting so so bad. Page never loads
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Liam Fitzpatrick
(@LiamFitzy9) reported
from
Liverpool, England
@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
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Craig Thomas
(@thecraigthomas) reported
from
St Helens, England
@virginmedia you are just awful at customer service and fault management. I am utterly appalled
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I need some technical help as my equipment is faulty. Tried all the resets and followed advise but box keeps going into standby. Also not been loading any tv planner or what’s up next for weeks. The box is over 7 years old. Think a technician would be helpful
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
There is a problem with the internet in M46 0HU @virginmedia
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hazel hendriksen
(@HazelHendriksen) reported
from
Haydock, England
@virginmedia I have and no service tv service issues reported
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annbenedict
(@annbenedict9) reported
from
Brinscall, England
@virginmedia surgery phone line keeps cutting out on patients- national issue I am told
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit
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Norman Williams
(@52Normski) reported
from
Bryn, England
AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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imtious sheikh
(@ImtiousSheikh) reported
@ClaireKavanag19 @virginmedia Absolutely agree with you, Virginia Media has the worse customer service. I am going through the same pain. I been trying to contact them to cancel my service. They never pick up the call. Went though their chat platform and going round in circle for 2 days. No one call back
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Mickeyb57
(@mickeyb54) reported
@virginmedia I've explained below .. doing either doesn't work.. Whatsapp the bot starts asking about the hub as if that's the problem.. Text bot asks me to go on Whatsapp... how the hell can it be so hard just to give an actual person a mobile number to pass on
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Daz Isaacs
(@daz7095) reported
@LutzSchueler Having really poor service from @virginmedia phone line notice given 14-4 should have been on until 14-5, 15-4 fault on line still not rectified today and call centre said it's been disconnected. Told them to also cancel internet but they don't seem to have done it.
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deb58
(@kay_8686) reported
@virginmedia It’s not showing any faults that I can see just saying my box needs to connect to the hub but everything’s exactly the same as it was before the trouble started
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Joe
(@JoeCityFan) reported
@virginmedia I’ve just spent 49 minutes holding with you and the line has gone dead. This is awful customer service.
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imtious sheikh
(@ImtiousSheikh) reported
@asitwallis @virginmedia Absolutely agree with you, Virginia Media has the worse customer service. I am going through the same pain. I been trying to contact them to cancel my service. They never pick up the call. Went though their chat platform and going round in circle for 2 days. No one call back
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Linda
(@linda32100) reported
After about 6 weeks of trying to get @virginmedia.ie to fix a problem it beginning to look like the whole road is going to switch providers. Not good enough.
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imtious sheikh
(@ImtiousSheikh) reported
@aliye263 @virginmedia Absolutely agree with you, Virginia Media has the worse customer service. I am going through the same pain. I been trying to contact them to cancel my service. They never pick up the call. Went though their chat platform and going round in circle for 2 days. No one call back
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Gerard Barden
(@PaddyV4) reported
@virginmedia Broadband has been out since 0759 - on the phone now to support who have asked me to restart the router. Give me strength. Used 4GB of mobile (Virgin mobile) data to tether my laptop. I’m about ready to stick a fork in my neck
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milly
(@millyjxo) reported
@virginmedia my partner is being charged for cancelling his account even though we spoke to your team two weeks ago who agreed there is nothing to pay. When we call, all the notes on his file have been deleted and we get hung up on when asking to speak to a manager, can you help?