Virgin Media Outage Report in Denmead, Hampshire, England

Problems in the last 24 hours in Denmead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Denmead, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Cowes, Havant, Cosham, Winchester, Petersfield, and Emsworth.

City	Problem Type	Report Time
Portsmouth	Internet	15 hours ago
Gosport	Wi-fi	1 day ago
Fareham	Internet	2 days ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	2 days ago
Fareham	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Denmead, England

Latest outage, problems and issue reports in Denmead and nearby locations:

• 
  Jen (@jenrudder) reported 51 seconds ago from Hamble-le-Rice, England

  @virginmedia We have checked and as I said previously it said to book an engineer. However, the rest of the village says it out also so therefore, I presume it is a larger issue. How do we get this fixed?

• 
  Susan Thompson (@soozythompson) reported 1 minute ago from Gosport, England

  @virginmedia why can I longer get the 1471 service?

• 
  joe simmons (@joesaintwestend) reported 1 minute ago from West End, England

  @virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning

• 
  Bogdan Dolanescu (@dolb21) reported 2 minutes ago from Portsmouth, England

  Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.

• 
  Raine Lambert (@raine2016) reported 10 minutes ago from Portsmouth, England

  @virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox

• 
  Alastair Godwin (@AlastairGodwin) reported 17 minutes ago from Petersfield, England

  @virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService

• 
  Enrico Clay (@ricoclay) reported 20 minutes ago from Fair Oak, England

  @LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now

• 
  Jen (@jenrudder) reported 22 minutes ago from Hamble-le-Rice, England

  @virginmedia so, I have run the tests and it is saying I need to book an engineer but the rest of Hamble seems to be down too so it doesn’t seem it is just my issue. Can you please tell us honestly if there is an issue?

• 
  Stacey at In2Events (@StaceyIn2Events) reported 23 minutes ago from Portsmouth, England

  What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!

• 
  UK NYCFC 🇬🇧 🗽 (@UKNYCFC) reported 26 minutes ago from Portsmouth, England

  Argh @virginmedia x @FreeSports_TV why stream issues?!

• 
  Jen (@jenrudder) reported 27 minutes ago from Hamble-le-Rice, England

  @virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?

• 
  Chris Puttock (@Puttzthewriter) reported 36 minutes ago from Portsmouth, England

  I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...

• 
  GIBBO (@ONLYONEGIBBO) reported 44 minutes ago from Lee-on-the-Solent, England

  @virginmedia So maybe you need to review your customer service protocols

• 
  Lia Kenney (@liakenney) reported 44 minutes ago from Waterlooville, England

  Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.

• 
  Jen (@jenrudder) reported 46 minutes ago from Hamble-le-Rice, England

  @virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?

• 
  🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂 (@pompeyadam1985) reported 46 minutes ago from Portsmouth, England

  @virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day

• 
  Grace (@GraceMajorx) reported 50 minutes ago from Locks Heath, England

  @virginmedia what a load of crap this company is! Wi-Fi never ever works, it’s down more times than it is on. Get through to customer services after an hour and half for them to say it’s fixed (for the millionth time), then 5 mins later Wi-Fi isn’t working AGAIN! 😡😡😡

• 
  ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ (@vincentliu1986) reported 55 minutes ago from Portsmouth, England

  @virginmedia is there any known issues in PO1 area, I’m unable to connect?

• 
  Lia Kenney (@liakenney) reported 55 minutes ago from Waterlooville, England

  Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄

• 
  Stacey at In2Events (@StaceyIn2Events) reported 56 minutes ago from Portsmouth, England

  @virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chas Cowell (@ChasCowell) reported 3 minutes ago from Gosport, England

  @virginmedia Still slow

• 
  mick🚮 (@mdbaggy) reported 7 minutes ago

  @virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐

• 
  Emma Brown (@Missbrown2006) reported 7 minutes ago

  @virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.

• 
  Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported 9 minutes ago

  @virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.

• 
  Stanton Wright (@Dstantonwright) reported 10 minutes ago

  @virginmedia, your internet is ****. Fix it.

• 
  Jason Walker (darthvalkyr) (@jasonw83) reported 11 minutes ago

  @virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.

• 
  Ange (@t77nge) reported 15 minutes ago

  @virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?

• 
  Keelan Rushby (@KeelRush) reported 16 minutes ago

  @virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.

• 
  Cathal O'Rourke (@CathalOR1987) reported 16 minutes ago

  @KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg

• 
  Ian Ibbotson (@ianibbo) reported 16 minutes ago

  @virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.