Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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E-mailProblems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Tongwynlais, Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Mountain Ash, Ferndale, Cardiff, Caerphilly, Hengoed, Tonypandy, Cwmbran, Porth, Barry and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Mountain Ash |
Phone | |
| Ferndale |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ralligher
(@ralligher) reported
@VodafoneUK I’ve done with the bots, DMs and incompetence that is Vodaphone Uk I was a customer for 10 years and the experience was and continues to be abysmal even though I’m no longer a customer I just want this to serve as a warning to others as to what they’ll experience.
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Karl Anderson
(@Shhyyaaggeerr_1) reported
@VodafoneUK I understand it’s not your fault, but a phone/service box got knocked down around a month ago and we’ve had hardly any signal since. I’m paying for a service I’m not longer receiving, do you know when this will be fixed? Happy to pass more details in a DM
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Andrei Cioaca
(@andreicioaca) reported
@VodafoneUK Tobi chat assistant is the perfect definition of bad digital transformation project. Useless!!!
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Sarah Robson
(@Portal_Queen) reported
@VodafoneUK So I never do that. I'm always very careful to say no to all optional cookies too. Just to be clear then, when I take out a new contract with yourselves, do you or do you not give credit reference agencies the date the contract is due to finish?
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Pens Pause
(@pens_pause) reported
@VodafoneUK I’ve spoken to lots of “advisors” today! None of them could advise and just kept passing me on to someone else. The last one I spoke to refused to help and kept asking for a dpa code, but wouldn’t tell me what it was or where to find it. I’ve even tried calling too! 🤬😡
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Matt Dathan
(@matt_dathan) reported
@VodafoneUK Hi Thomas - it's ALL ACROSS LONDON (I've struggled to get signal in Brixton, Clapham, Islington, but by far the worst seems to be across Westminster, and it's been going on for the last two months. So have there been "known issues" in all of those areas for the last two months?
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ThunderRatz
(@thunderratz) reported
@VodafoneUK I understand that. It's just a bit worrying because it may go on for over a week. That's a lot of days where I've paid for the service but it's not available to me.
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Rachel
(@loveisapill) reported
Never mind the fact I was supposed to receive a call back in April about Internet offers, and never did, so actually ended up paying more for the same thing - that we haven't recieved yet!!! Avoid @VodafoneUK - don't expect any decent level of customer service or experience.
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L Harrison
(@leo1six1) reported
@VodafoneUK Daniel didn't call me at the arranged time. He didn't explain why. He did 1-ring my phone at around 4pm, immediately putting the phone down, then sending me a message saying he'll call again in a week. Worst company ever. Disgraceful. What's your fake Twitter excuse today?
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ralligher
(@ralligher) reported
@VodafoneUK No DM dropped re this Twitter discussion, Vodafone over charged £2500 over 5 months 5 years ago and offered £250 refund ombudsman involved, service is shocking, be warned