Vodafone Outage Report in Tongwynlais, Cardiff, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Vodafone
Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Tongwynlais, Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Auburn
(@jason_auburn) reported
@VodafoneUK I got my Amazon Ring Doorbell via your BB promotion and it was faulty, I've sent it back to @AmazonHelp @AmazonUK and they are refusing to send a replacement so now I don't have one at all and they won't help?
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Mel Camp
(@MelCamp9) reported
@VodafoneUK Hi Vodafone please can you REALLY help as I have no phone and service ?!
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alan anderson
(@alanand88876900) reported
@VodafoneUK terrible customer service. Thats 1hr 17mins trying to resolve a simple issue.
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Sam Cullimore
(@cullimore_sam) reported
@VodafoneUK took payment twice, left me with no money, now can’t give me a code to give the bank to cancel one payment? What’s the deal?
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John Doble
(@solox28) reported
@VodafoneUK was then told they had turned up but only checked outside but needed to come back Monday to fix, couldn't get an answer why they couldn't fix it today. Worst customer experience I have ever had, if it isn't fixed by tomorrow then I will move my business elsewhere.
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TWGA Vlog
(@TWGAfact) reported
@VodafoneUK @Mrwhosetheboss Please fix Vodafone's contract scam I have been contacting them since last week These are screenshots twitter chat
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Karrie-Anne
(@Kazzeyanne) reported
Working from home due to the snow but @VodafoneUK broadband isn't working. Call helpline, automated system says problem in the area, theyre "working on it". it hung up without option to speak to anyone.Down at 9pm last night ETA fix 6pm. Refund for the 21hrs without service? 🤔
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Glen 🏴
(@cuillin_glen) reported
@VodafoneUK I spent 2.5 hours on the phone y'day w. Vodafone - 2nd line technical support, then an installation person & then complaints. I was given a commitment a manager would call me. I've had total radio silence. My 92 yr old mother is classed by you as vulnerable. How can I get help?
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James
(@JimmyCam72) reported
@MercedesBenz @MercedesBenzUK can you tell me, and the wider public, what your plans are to support owners of vehicles where 2/3G has been removed. Pointing the finger at @VodafoneUK is great but does not provide a solution to anyone.
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hilscfc ⭐️⭐️
(@hilarye65314139) reported
@owen_whiteley @VodafoneUK 3 are putting mine up by 4.5% which doesn’t seem too bad