Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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Problems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Tongwynlais, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 6 hours ago |
|
Cardiff
|
Wi-fi | 1 day ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
TV | 7 days ago |
|
Cardiff
|
TV | 7 days ago |
Community Discussion
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Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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robert thompson (@thompsonrob19) reported@EastieOaks @VodafoneUK Crap Service really.
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stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported5 days and still waiting for @VodafoneUK to connect my phone and broadband at my new address. they had plenty of warning and it was supposed to be done last Monday, have told them I will cancel the DD and find a new provider who can do the job if not running by tomorrow morning.
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SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported@VodafoneUK Wish you would tell your customers what’s actually happening instead of fobbing us off me and my partner ordered the iPhone 12 pro and pro max on flexi and got told 2-5days the. Email said 1-2 weeks now being told 2-4 weeks keep ur customers up to date instead of being ****
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Na’ico ✨🇰🇳 (@itsnaico) reported@VodafoneUK how many of your staff are going to end the virtual chat before I get a resolution??
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Daniela Vasile (@Daniela198019) reported@VodafoneUK - Hey Vodafone , what's going on with your reception in Wembley area? When are you planning to fix the non existing signal...it's been months now and still no joy... Why are we paying the membership fee for a service we're unable to use?
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Unknown_Me 🇯🇲 (@workinfromhom3) reported@Matthew_Wright @ThreeUK @VodafoneUK All that data but you'll never get reception. Go to EE
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Dave | Yorkshire Dad of 4 (@yorkshiredadof4) reportedINSANITY! Phone gets locked and requires PUK. @VodafoneUK say they can't help as my number has moved to @SkyHelpTeam. But Sky, after we tried 2 new SIMs say I need to get the PUK from Vodafone. Another 30 minutes with them and they insist it's Sky who need to help. ENOUGH!
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Rebecca Mills, PhD. (@doombiscuits) reportedThe default when contacting @VodafoneUK with problems regarding a phone, or a broken phone, or a screwup on their part which means their customer can't use or charge their phone, should _not_ be "call us" in any case.
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Andrew Kemple (@andrew_kemple) reported@VodafoneUK I’m still waiting for the follow up from the escalation team I was promised. This whole issue still hasn’t been resolved...
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stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported@VodafoneUK You said that before, I have been on chat with your support people nearly every day. Simply told them now if it's not on by tomorrow I will cancel dd and remind uou it's @VodafoneUK that has broken the contract with me, try and charge me and I stop being nice