Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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Full Outage Map
Problems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Tongwynlais, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Cardiff
|
TV | 12 days ago |
|
Cardiff
|
TV | 12 days ago |
Community Discussion
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Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Sophie (@SophieTurner_7) reported from Barry, WalesSo all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Sophie (@SophieTurner_7) reported from Barry, Wales2pm - @VodafoneUK sales advisor to me, new customer: "nah dont worry about it, you can change your delivery address after purchase by calling this number" *calls number* "Sorry, you cant change delivery address by phone, go on dpd website instead" *goes to dpd website* Contd....
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Sophie (@SophieTurner_7) reported from Barry, Wales.... 9:30PM, @VodafoneUK advisor no. 4 - "sorry, you were misinformed, you cant change it on the chat but if you call us you can" *calls number given AGAIN* Vodafone advisor no. 5 - "no sorry you cant change it as your a new customer. Hopefully your neighbour is home" Cont'd...
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jones (@LeadershipNext1) reported@VodafoneUK @VodafoneUK One wk after connection I still do not have broadband. Please can you tell me how to cancel my contract quickly so I am free to take all my future business, for the rest of my life, and with determined energy to prevent anyone else suffering this, to another provider?
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Chris Jones (@LeadershipNext1) reported@VodafoneUK Day 8 of no connection for a new @VodafoneUK customer. Tonight I’ve been told that the 3rd line team will need to run some tests. But that it could take 48 hrs. Shame this wasn’t escalated on Day 1 instead of being told to ‘reset it and it will be fine’, repeatedly. It’s not.
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H✨ (@heather_r_b) reportedWhoever came up with @VodafoneUK newest advert needs sacking. Why depicting a graphic and highly inaccurate childbirth has anything to do with being a network provider is beyond me. Especially in a time when 1/3 women get birth trauma. Could your marketing team seriously not…
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Tuckers (@tuckers2912) reported@VodafoneUK What a awful offer - 2g of data for £30 a month
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Mark Akers (@BoneyBlade) reported@VodafoneUK Hi, I've been trying to purchase a broadband plan but the checkout won't complete & there are no options on your customer support line for this.. Any ideas?
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Samantha Muir 💙 (@SamMuirGuitar) reportedAfter 3 months of trying upgrade our @VodafoneUK broadband (and endless hours on the phone & chat) the bot tells us it has now, yet again, been cancelled!!! I've never known such a hopelessly inefficient company. We're now looking to transfer to BT.
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Vodafone UK (@VodafoneUK) reported@apple07079 Hi Anurodh 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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matty auckland (@m4ttyauck) reported@VodafoneUK are the worst network ever! No signal or data for 4 week now, disconnected my phone and won’t turn it back on
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Fiona Broadbent (@feeb32) reported@VodafoneUK trying to update my plan but app not working
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Lexi (@LexiiFrench_) reported@VodafoneUK are actually robbing me. Im leaving them!! Whats a good service provider???