Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Tongwynlais, Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Treharris, Caerphilly and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@stevecooke__) reported
@VodafoneUK Your staff are definitely not trained to deal with a complaint or have any interest in helping customers. Apparently I can’t speak to customer relations until my services are live, which isn’t going to happen.
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK Issue 2: My parents decided to change to your fibre services in December, but they are currenlty (a month after go-live date) getting 25% of the speed that they are paying for [4/4]
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Delise Ben
(@deliseben) reported
@VodafoneUK your customer service is disgusting. Two of your customer care team today have point blank refused to put me through to a supervisor or manager. Refused to sort my issues and I'm having to contact my bank not to collect back my £354 you've taken from me twice.
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Charlotte Lewis
(@Lottie_Monster) reported
@VodafoneUK Issue 2 wait times: 10:30/11:45 17 January - 2 x 1 hour 10 minutes until someone amswered 17:20 20 January - 2 hours 22 minutes until someone answered 16:00 22 January - 1 hour 05 minutes until someome answered [2/4]
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Nate The Scot ⚫️⚪️💜
(@DayNate89) reported
@VodafoneUK Will do thanks. Seems the signal has been switching from "3G" to "LTE" and with 3G it caps at like 2mbps but with LTE it goes up to the full 40-50... not sure what the cause of that is but hopefully it smoothes out soon.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK WTF, is this their fibre BroadBand?
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling
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Fiona MacBain
(@FionaMacBain) reported
@gmdfreelance @VodafoneUK I left @VodafoneUK after 15 years with them because of their awful customer service and huge waits to talk to anyone. Now whole family with BT mobile, never had to wait to speak to someone.
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Annette Gault
(@ann1erich) reported
@VodafoneUK Please, please I need help with visual voicemail that I hate. I cannot get through to speak to a human at Vodafone, which is adding to the frustration
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Gina Headden 💙
(@gmdfreelance) reported
So on hold now with no comment back from @VodafoneUK complaints for almost 1 hour - call so far including wait time 1.5 hours - & that’s on top of 2 hours + this morning, everyone promising to fix the problem & up until this point dumping me onto someone else 🤬. C’mon - step up.