Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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Problems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Tongwynlais, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Cardiff
|
TV | 12 days ago |
|
Cardiff
|
TV | 12 days ago |
Community Discussion
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Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Unify BP (@Unify_BP) reported from Cwmbran Central, Wales@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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andy lanyon (@andylance1977) reported from Newport, Wales@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Lisa Goddard (@78LG) reported from Barry, Wales@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Lisa Goddard (@78LG) reported from Barry, Wales@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Michael (@Mich_ael77) reported from Cwmbran Central, Wales@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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sarah clifford (@sarahlc34) reported from Rhoose, Wales@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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Leigh lawrence (@Leighla11117156) reported from Newport, WalesAbsolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Tomos V-W (@tomosvw) reported from Cardiff, Wales@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Gareth Knight (@Garethknightdj) reported from Barry, WalesThought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesJust talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cal nan Eilean Siar 🏃♂️ 🏴 (@DeepSpaceHeb) reported@VodafoneUK farewell, it's been thoroughly miserable dealing with you after 2 weeks of no broadband connection, conflicting advice, call backs that never happened, non existent engineer visits, hours on hold we've had enough and cancelled to another provider. You are the pits.
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Ross Mcwilliams (@lagerbeer27) reported@VodafoneUK as I'm end of contract, can I request a pac code to leave then take part in a new customer offer with Vodafone? As the existing upgrade offers are terrible. Also still can't get through to chat. Always an absolute farce with anything Vodafone related 🤦🏻
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Trevor Tutu (@trevor22at) reported@Roland74141844 That cannot be right. There is no service that can be as bad as @Vodacom except @VodafoneUK
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Martin (@martinjameson) reportedHi @VodafoneUK We’ve been trying all day to cancel my sons ipad contract which has now come to an end, live chat keeps putting me through to upgrades when I make it clear I want to cancel or disconnect me. Can’t get through on phones either. How can I cancel please?
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Under-Pressure Exterior Cleaning Ltd (@UnderLtd) reported@VodafoneUK Worst customer care I've ever experienced! No respect or care for people suffering with dementia atall ! Should be ashamed.
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Ellie (@ellielouisew) reported@VodafoneUK trying to cancel my contract is a joke. I was on hold for over an hour this morning but was told I wasn’t able too sort it. And when calling again after 30 minutes being on hold the call ended for no reason. Not exactly giving me reasons to stay with the company
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Courtney Maggs-Jones (@MrGoodThings) reported@CPWTweets @VodafoneUK between you both, you are useless. One thinks it’s the others responsibility and vice versa. Both giving conflicting information, dates and figures. As a high spending customer, you’d expect a better service and clarity. Perhaps I’ll go elsewhere
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Charlie (@CharlieJWeir) reported from Nottinghamshire, England@VodafoneUK I just had a great and really helpful chat with one of your online advisors called Siobhan and I just wanted to say a big thank you to her but the chat froze before I could do the survey and leave her feedback at the end of the chat. Any way you could help me please?
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Steven Saunders (@Stevie_Says) reported@VodafoneUK Hi, I upgraded my contract this morning and have had no signal since then and am unable to make calls. Any idea why? Thanks!
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Emily Henderson (@emilyhendy4) reported@VodafoneUK I've been waiting on the phone for an hour to speak to an adviser because you can't cancel contracts online. This is such a waste of my time. Surely there should be an easier way?!