Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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Full Outage Map
E-mailProblems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tongwynlais, Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Treharris, Cardiff, Caerphilly, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Newport |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Power
(@martyfarty) reported
@VodafoneUK Tried that but you message tool won’t take the query now what after 1.20 hours waiting after being pith through 3 times by your online tool - Blimey it thought O2 were bad !
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Kate Bowen
(@RMN_Bowen) reported
@VodafoneUK Your customer service is appalling. Waited 15 minutes since last communication on chat via My Account and my query wasn't solved
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Martin Power
(@martyfarty) reported
Gawd knows how long will be on phone to @VodafoneUK - Sat in the car like a prize lemon just waiting. Bloody online help tool is useless!!!
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Ben Connor
(@Ben_Connor96) reported
@OpenreachHelp @VodafoneUK Delivering extremely poor service setting up internet over the last few weeks. Into our 3rd week of waiting and have been told that we'll get an update by 19th Jan. Under the current climate with needing to WFH this is very disappointing. @KingsleyTong1
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Rowan
(@RFrayling) reported
Awful service from @VodafoneUK - Live chat says no agents are available please call us; on the phones a recorded message says ‘it’s easier to get help online, we’ve text you a link to our website, please hang up’. How are you expecting people to speak to you then?
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Darren Allez l'OM ⚪ 💙
(@Rotmm) reported
@ReganHare95 @VodafoneUK Tried that I'm afraid. Thing is, I have exactly the same issue on 2 Series that are wired and no issue on the one that isn't. I've just pulled the wire from one that had the issue and it works perfectly logging in wirelessly.
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Ian Lewis
(@lewisim1) reported
@VodafoneUK Help please. Vodafone installed their router yesterday and have no internet since. 'in 10mins' then 'within an hour', them 'by midnight'. No internet this morning. 30mkns to speak to adviser, lut on hold then cut off. 3HRS on the help chat and then cut off. Sort it!
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Lugo
(@The_1RealGamer) reported
@Rotmm @VodafoneUK In the US, but might be a router issue. Does your router have a UPNP setting and is it on? Your xboxes are probably fighting over ports and UPNP is a feature that manages that
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Grody🔞
(@pickled_tinker) reported
So @VodafoneUK i phone you up and STILL waiting 50 mins later. Ring you from another Vodafone and straight through to the dept. I want. I am so needing a reason to not issues my GDPR complaint against you for violating 5 of the 8 principles and you're not doing a very good job.
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Jane Margaret ❣️
(@Jane_m27) reported
@VodafoneUK I have taken out a new SIM only contract through Carphone Warehouse with Vodaphone but you are charging me for my old contract and sim!!! All I need you to do is to transfer my number over to the new contract but I have to fill in forms. Utter nonsense terrible customer service