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Vodafone Outage Report in Tongwynlais, Cardiff, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Tongwynlais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Tongwynlais, Cardiff, Wales 01/11/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tongwynlais, Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Hengoed and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomNewport Wi-fi
United KingdomHengoed Internet
United KingdomTreharris Internet
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Tongwynlais, Wales

Latest outage, problems and issue reports in Tongwynlais and nearby locations:

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • FannyIngabout Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • ThomasJMumford Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • Michell43749136 Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • GavinMPrice Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • thejoolzman Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • gadget112 nik (@gadget112) reported

    @VodafoneUK Ridiculous online is slow and the call centre is just as bad instead of spending money on 5G when 3 and 4G are poor how about employ more staff that can actually do the job

  • Yodafone1 Yodafone (@Yodafone1) reported

    @VodafoneUK I spoke to you four hours ago with no response. I spoke to another agent last Thursday but they drifted off. Are you really looking at my landline issue? BTW it is still broke.

  • IamPaulGibson Paul.i.am (@IamPaulGibson) reported

    @iwightradio Yep, I’m one of those people! I was also told Christmas Eve… but no doubt with covid, staff shortages, and other delays it won’t be until the new year. @VodafoneUK what can you do for your customer that’s effected?

  • JamesMi15998690 James Mitchell (@JamesMi15998690) reported

    @VodafoneUK trying to pay my bill for the last few days through the app without success...rang your customer service line to be given ba random number (55667) which means nothing to me. Any help here?

  • Ben_Lewis93 Ben (@Ben_Lewis93) reported

    My iPhone has just done the new update to iOS15, does anyone know if I can delete it as causing me issues on my phone? @VodafoneUK

  • dhanuresachin24 Sachin Dhanure (@dhanuresachin24) reported

    @VodafoneUK your processes are not customer friendly. It's nightmare to reach customer care. Even if it connects the advice given is irrelevant and unprofessional. I have to lose my valuable time to get back refund for the charges for SIM plan which has not delivered to me

  • dannip91 Danni Palmer (@dannip91) reported

    @VodafoneUK I can't access anything that requires mobile data, and neither can a friend. Is there a network issue?

  • GaryStringer90 Gary Stringer (@GaryStringer90) reported

    Goodness me @VodafoneUK online support is woeful. Been transferred to 3 different departments, long queues each time - utter garbage.

  • myrtle_ap Myrtle AP (@myrtle_ap) reported

    @VodafoneUK following recent 'fixes' neither my broadband of curve device are working. Again. Tobi won't put me through to a real person. Can someone help please?

  • lollywoohoo Lorraine Hares (@lollywoohoo) reported

    @VodafoneUK your customer service and customer loyalty is absolutely shocking , time to leave and get appreciated you are shocking beyond belief!!!!!!