Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Tongwynlais, Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Treharris and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Swarley
(@Swaaaarley) reported
@VodafoneUK you've sent me round in circles since April. My router is broken, I've heard nothing from your tech team who were monitoring my line for 48 hours weeks ago. I've told you repeatedly what the problem is but it seems your CS have no actual understanding of how a router
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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sagar choudhary
(@SiApGsAR) reported
@VodafoneGroup @VodafoneIN @VodafoneUK I lodged a complaint for cutting off of my text messaging service. Not resolved yet. Customer care not responding.
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Kerry Allan
(@kezzadoll1) reported
@VodafoneUK Maybe for Vodafone to come up with a better process for unlocking phones that customers have already paid for!!! Been trying to sort since B4 XMAS!!! You **** Vodafone **** **** ****
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Stuart
(@stugster) reported
@VodafoneUK Disconnected on the phone once, transferred 5 times now. How are you so terrible at the basics? Let's see how the fifth transfer goes... @CityFibre your name gets dragged through the mud, too as a result of Vodafone's incompetence.
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Green Goose Gardens
(@goosegardens) reported
@VodafoneUK You can’t and your support folks keep saying you can - there’s multiple posts and complaints about this in your support forums
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Andrew Cowe
(@AndyCowe110969) reported
@VodafoneUK do you always treat customers who have the temerity to to leave you like this? Refusing to unlock their phone, and effectively stealing money from their accounts? You are a disgrace.
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Kirsty Anne Russell
(@kursdul) reported
@VodafoneUK your instant chat is not very instant. Terrible transfer process, delays in responses, agent typing for 2 mins for a ten word line. The Customer Experience is awful. Now chatting with Malik for 4 minutes (4th person in 40 mins) who is yet to say hello.
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Jason Rabbow
(@jrabbow) reported
@VodafoneUK service rubbish no staff understand everyone is in a different dept. Contact me or I will leave been with you 19 years #customerexperience #customerservice
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Gary L. Smith
(@strongtrophy84) reported
Since this photo was taken the headphones I'm wearing a free aka points from PAYG rewards on @VodafoneUK FAILED invisibly near the phone connection end (internal broken cable to the right ear). This set was sent for recycling. I've sourced a better more robust set by JVC.