Vodafone service status: outage reports and connection issues in Tongwynlais, Cardiff, Wales

Problems in the last 24 hours in Tongwynlais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Tongwynlais, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Phone	5 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Wi-fi	9 days ago
Cardiff	Wi-fi	10 days ago
Cardiff	TV	12 days ago
Cardiff	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Tongwynlais, Wales

Latest outage, problems and issue reports in Tongwynlais and nearby locations:

• 
  Tomos V-W (@tomosvw) reported 13 seconds ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Paul Vaughan (@PaulVaughan4) reported 7 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  KD Hansford (@kdhanz) reported 7 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Gareth Knight (@Garethknightdj) reported 9 minutes ago from Barry, Wales

  Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....

• 
  Unify BP (@Unify_BP) reported 12 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

• 
  Michael (@Mich_ael77) reported 15 minutes ago from Cwmbran Central, Wales

  @VodafoneUK Same old same old......nothing changes.....the service is just terrible

• 
  Paul Vaughan (@PaulVaughan4) reported 16 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Leigh lawrence (@Leighla11117156) reported 17 minutes ago from Newport, Wales

  @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

• 
  Paul Vaughan (@PaulVaughan4) reported 18 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Leigh lawrence (@Leighla11117156) reported 20 minutes ago from Newport, Wales

  @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

• 
  KD Hansford (@kdhanz) reported 21 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Michael (@Mich_ael77) reported 26 minutes ago from Cwmbran Central, Wales

  The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

• 
  andy lanyon (@andylance1977) reported 34 minutes ago from Newport, Wales

  @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

• 
  Wyn Emanuel (@WynfordE) reported 34 minutes ago from Cardiff, Wales

  Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

• 
  sarah clifford (@sarahlc34) reported 36 minutes ago from Rhoose, Wales

  @VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄

• 
  Martyn Lewis (@jabber_taff) reported 37 minutes ago from Cardiff, Wales

  I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

• 
  Rebecca Cogbill (@beccacogbill) reported 46 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Sally Evans (@PerformandGrow) reported 52 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  Leigh lawrence (@Leighla11117156) reported 54 minutes ago from Newport, Wales

  @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

• 
  Paul Vaughan (@PaulVaughan4) reported 56 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil (@neilgregan) reported 13 minutes ago

  @VodafoneUK Ha! Really that the best ya can do? You have a major UK outage and want to try and waste my time checking my router. G.T.F Vodafone. Sort out your broadband. Shocking service yet again.

• 
  Dan F. (@ddanf) reported 15 minutes ago

  no 4G and poor 3G — any known problems right now near Preston @VodafoneUK? #no4G #badphonesignal

• 
  Brett Smith (@brettyboy77) reported 19 minutes ago

  @VodafoneUK do you know when the broadband service will be restored to Cumbria area

• 
  Phil Teles Amaro (@PhilTelesAmaro) reported 19 minutes ago

  @VodafoneUK Hi any chance there are network problems in M50? Haven’t been able to connect to the internet via my Gigacube all day. Thanks

• 
  Neil (@neilgregan) reported 20 minutes ago

  @VodafoneUK @ddanf What a joke. You have a major UK outage and you state no issues. What total b.s Vodafone.

• 
  Jacqueline Stewart (née Ross) (@jrosssunflower) reported 22 minutes ago

  @VodafoneUK Hi, looking to upgrade early as my Sony Xperia has started slowing down, acting up and not responding just as my previous Xperia did. Can you confirm any deals for early upgrade and charges etc?

• 
  adams (@micse26) reported 24 minutes ago

  @VodafoneUK Do even give care to your customers, and calling up from customer services, When you promise me from January 11,this year, I will get free upgrade in 1st march, we even passed the April fool day rubbish customer service,,,

• 
  Konnor O'Rourke (@konnororourke) reported 25 minutes ago

  @VodafoneUK by far the worst customer service team in the world

• 
  Stocks (@MillieStocks5) reported 27 minutes ago

  @VodafoneUK Clearly not Jason as it doesn’t work. @AppleSupport are the smartest in this game and they confirmed to me 100% the issues lies with you and needs to be resolved by YOU. So what’s good.

• 
  Craig (@Jagercraig) reported 27 minutes ago from Shefford, England

  @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing