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Vodafone Outage Report in Tongwynlais, Cardiff, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Tongwynlais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Tongwynlais, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 3 days ago
Cardiff Wi-fi 5 days ago
Cardiff Wi-fi 7 days ago
Cardiff Wi-fi 8 days ago
Cardiff TV 10 days ago
Cardiff TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Tongwynlais, Wales

Latest outage, problems and issue reports in Tongwynlais and nearby locations:

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • ThomasJMumford
    Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

  • Michell43749136
    Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • thejoolzman
    Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • GavinMPrice
    Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • kelliethorne
    Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • pixieglas
    Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • FannyIngabout
    Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • thejoolzman
    Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • beynonlv
    Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • roboemjay
    SmoothEmJay (@roboemjay) reported

    @crush3dbones @VodafoneUK I feel you. I use Friday/Saturday evenings to go in VR and watch a movie with people. Not going to be doing that at this rate, or much else. They don't even compensate you for the time lost. No "sorry, we are trash and our service is run by hamsters" email. Nothing.

  • hamzymalik
    Hamzy Malik (@hamzymalik) reported

    @VodafoneUK I don’t understand why have you given my number to someone else when I’m using it? And they been calling me none stop. I’m on the phone right now to the customer service hope someone sort this out ASAP

  • FLOTUS28
    margaret woodrow wilson in this ***** (@FLOTUS28) reported

    @VodafoneUK Yeah see that ain’t going to help me mate; I already know the connection is shite

  • crush3dbones
    👁🐰🧸 (@crush3dbones) reported

    @roboemjay @VodafoneUK Yesss! I wish they would tell us about it and I’ll be okay with it but they just take it the piss, like just a simple sorry guys our network is down it’ll be fine in a couple hours ? but nahhhh they just like pudding us off

  • azelea30295757
    azelea (@azelea30295757) reported

    @VodafoneUK In the interim you’ve refused to give us a reasonable temporary fix. I asked for an emergency dongle on part of day two and was promised it can be sorted. Come day 3/day 4 I was told it was not possible because it would incur a cost TO ME and no such thing is possible anyway.

  • realseawolf
    Dave Green (@realseawolf) reported

    @VodafoneUK There a fault with mobile data in Leeds City Centre. Can't get to any websites. It's been broken all week! Google searches don't work. Rebooted phone and even switched from 5G to 4G and still doesn't work! Can't get to websites just get ERR_TUNNEL_CONNECTION_FAILED

  • getusoutofthis
    Dan Leach (@getusoutofthis) reported

    @markjohnsonhome @VodafoneUK What is the issue with GB news? What hate have they done?

  • djClaudia08
    djClaudia (@djClaudia08) reported

    @VodafoneUK I placed an order on 1st June for a handset only. Spoke with customer services 9 June as no update on order, customer assured me phone would be despatched in next couple days Now almost 3 weeks, no update, no phone!

  • roboemjay
    SmoothEmJay (@roboemjay) reported

    @crush3dbones @VodafoneUK Is yours going off this often? Like every few minutes at BEST? If so that points to a wide network issue.

  • stuartk85041495
    stuart k (@stuartk85041495) reported

    @VodafoneUK Can you help or not and @O2 are beckoning……