Vodafone Outage Report in Tongwynlais, Cardiff, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Tongwynlais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tongwynlais, Cardiff, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Caerphilly, Treharris and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Tongwynlais, Wales
Latest outage, problems and issue reports in Tongwynlais and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Gareth Knight
(@Garethknightdj) reported
from
Barry, Wales
Thought my phone was broken for the last hour, turns out just @VodafoneUK outage it seems....
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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sarah clifford
(@sarahlc34) reported
from
Rhoose, Wales
@VodafoneUK @Lord_Sugar Really? @VodafoneUK the last few times I’ve been abroad I had no service at all and you couldn’t sort it out! 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Gumbs
(@AaronKGumbs) reported
@VodafoneUK hi, someone called me from a number local to my area claiming to be from Vodafone to help me change my plan and avoid a £26 per GB charge. Is there a place where you can either help me to verify or report this issue? I ended the call without giving any details.
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☯
(@securer) reported
@chrisjms @VodafoneUK Quality customer service from Vodafone as usual. At least they’re consistent.
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csharpforevermore
(@CSharp4EverMore) reported
@VodafoneUK In 2014 I overpaid my monthly contract by about £900. Despite months of back and forths, I never got it back. Now I gave you guys another chance, picking top contracts (£221 pcm) and you still mess me about. Every call you promise me a merged bill due...
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Retrotecchie Ltd
(@J34NSKNIGHT) reported
@VodafoneUK Really doing my gourd today...why is your customer service so appalling?! Phone is driving me nuts and you are doing nothing about it! Have had nothing but problems with Vodafone for three weeks.
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Nic
(@NicolaP90900272) reported
@VodafoneUK I've done that thanks. It came back clear. I now can't get through to your phone lines. No one seems to want to help.
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Lynn Bulka
(@Silverlynnb) reported
@VodafoneUK I noticed when you have solved the problem you send a questionnaire to see how your advisor did. But when you pass someone from pillar to post and keep them waiting on the phone while resolving issue, for an hour and then disconnect them… Nothing
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NS
(@thethuguk) reported
@VodafoneUK Can someone please send me my MAC code as i would like to cancel my services with @VodafoneUK. No broadband since 9:30 this morning and the only way I can communicate with the customer services team is via twitter which isn't ideal given the slow response times...
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Bill Scott
(@willdthornbury) reported
@virginmedia Well that’s another customer you’ve lost today. Facing a 100% increase at the end of my 18 month contract and being offered “only” a 36% increase instead by Retentions, I’m off to @VodafoneUK for my broadband. The hours of queuing on the phone didn’t help either. Congratulations!
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NS
(@thethuguk) reported
@VodafoneUK @VodafoneUK still no Internet... bit worrying we haven't diagnosed what the issue is yet....#customerservice #internetdown #outage
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Andy Boyd
(@ajboyd83) reported
@VodafoneUK No thank you, having spent 10hrs on your terrible customer service lines over the past 2 weeks I don’t want to try & communicate to you even more ridiculous BOT. After waiting in again today for your engineer & yet again a no show with no communication! I just want to warn others