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Vodafone Outage Report in Tongwynlais, Cardiff, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Tongwynlais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Tongwynlais, Cardiff, Wales 02/12/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tongwynlais, Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Treharris and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff E-mail
United KingdomCardiff Wi-fi

Community Discussion

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Vodafone Issues Reports Near Tongwynlais, Wales

Latest outage, problems and issue reports in Tongwynlais and nearby locations:

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • murattasci 𝕸𝕿 (@murattasci) reported

    @vodafoneuk I have been trying to reach your customer service agents to fix my mobile internet issue with no luck. It has been 3 hours and no solution!!! On a business trip, with no internet! Thanks Vodafone, I'll cancel my account.

  • katejfletch Kate Fletcher (@katejfletch) reported

    @VodafoneUK how can I get help regarding my #Spotify subscription? You’ve downgraded my subscription for no reason, still charging me for premium, and won’t answer any phones. Thx

  • gabrielbav Gabriel Bernardi (@gabrielbav) reported

    @VodafoneUK I've tried by chat and it hasn't worked. So, I've ordered yesterday by phone and unfortunatelly I had to accept to lose my personal discount to pay £99 instead of £29 upfront and £69 instead of £65 monthly. As a customer I expect to get the same info in all channel. Please fix it

  • EatByInstinct Robert Willard Watts (@EatByInstinct) reported

    @VodafoneUK I have done that all-ready, you can’t assist me. You just point me toward a phone line which is staffed by people who cannot speak English and also can’t not help me.

  • Richard_Haggins Richard Haggins (@Richard_Haggins) reported

    Wouldn’t recommend @VodafoneUK for PAYG, third time in the last year my dads account has been drained because they’ve changed the contract! Good job he’s not come across an emergency yet! Decided to leave PAYG.

  • chris_h_mann Chris Mann (@chris_h_mann) reported

    @VodafoneUK I’m moving house & the Vodafone coverage is really poor at new address. What are my options, besides changing provider? Currently on PAYG SIM only plan. Thx.

  • speelingmstake Freya (@speelingmstake) reported

    I hate this thing where everywhere needs to text you a verification code to log into your online account - cos of @VodafoneUK's TERRIBLE signal I rarely receive these texts before the codes expire. I have zero bars anywhere in my street. I have to go to the shops to get a signal.

  • mlittler90 Mike Littler (@mlittler90) reported

    @VodafoneUK really not happy with your service today. Offered an upgrade on chat, come back later to accept and second agent cant find the chat history on my account or offer me the same deal. Dont offer me something and then lie and say there are no notes on my account. PM me

  • gabrielbav Gabriel Bernardi (@gabrielbav) reported

    @VodafoneUK Fix the systems and if it's possible, include my discount as credits...We do also have time as the phone just will arrive by Friday.

  • yogicamo scotean (@yogicamo) reported

    Take note @vodafoneUK, today's the 5th day without a broadband connection and you're still nowhere close to solving my problem. It takes your 1st line support 3 days to escalate my case to 2nd line tech and 24 hours every time for your 3rd line tech to respond. What a farce!