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Vodafone Outage Report in Tongwynlais, Cardiff, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Tongwynlais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Tongwynlais, Cardiff, Wales 11/18/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tongwynlais, Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Blackwood, Caerphilly, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Phone
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet

Community Discussion

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Vodafone Issues Reports Near Tongwynlais, Wales

Latest outage, problems and issue reports in Tongwynlais and nearby locations:

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • A10189008 HA202101 (@A10189008) reported

    @VodafoneUK Tried different browsers. Issue isn't accessing the page. Error occurs after submitting the request for the replacement SIM.

  • HeatCalculation Heat-Engineer.Com (@HeatCalculation) reported

    Anyone else noticing a significant drop in 4G performance on their phones, devices etc?? Incredibly slow. @O2 @VodafoneUK

  • d_christianrose David Christian Rose (@d_christianrose) reported

    @VodafoneUK @stevekemsley Issues all over the country. They won't admit it.

  • YourPalMartin Martin (@YourPalMartin) reported

    Why on earth does @VodafoneUK use DPD as a delivery service, ordered a phone on Tuesday and guaranteed delivery next day and now they are saying its going to be delivered Fri 🤬🤬

  • McGinleyTony T McG (@McGinleyTony) reported

    Does anyone else find @CityFibre @VodafoneUK absolutely brutal, with constant drop out of signal? Then when you finally get to speak to a human they tell you that they don’t guarantee the service but “if you upgrade” they will? So for the money I pay I shouldn’t expect broadband?

  • SarahNeedle1872 Sarah Needle (@SarahNeedle1872) reported

    @VodafoneUK Unfortunately not although he (Stewart) did try to help me through the live chat. Has sent me a link to try though.

  • fashion_witch Helen Stewart (@fashion_witch) reported

    @VodafoneUK Incorrect billing AGAIN, services cut off, no warning, no text, apparently a letter by post, odd when nothing else has come by post for roughly 3 years. Paid overcharge to reinstate services, which are still off. YOUR staff can't marry up billing to supplied service.

  • kezerb Kezerb (@kezerb) reported

    For gods sake! @VodafoneUK broadband went down again several times on Saturday. Last night it went down twice straight after one another. I've lost count of how many times the router has completely gone down. Can't wait to switch

  • NicRee Nicola Rees (@NicRee) reported

    @VodafoneUK 47 min call 2 make complaint, asked to escalate & got passed back 2 technical. Same has happened again: 25 min call, asked 2 escalate complaint & they’ve put me back 2 technical. All I want 2 do is speak 2 somebody about cancellation/get exit fee removed as 0.5 upload

  • RussElliott96 Russell Elliott (@RussElliott96) reported

    @VodafoneUK your website is very badly broken when it comes to applying for a new contract u fill everything out correctly to get to the credit check it says you need to go back and out correct details in They are correct it just doesn’t let you fix it or pass that bit pleaseHelp