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Vodafone Outage Report in Tongwynlais, Cardiff, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Tongwynlais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Tongwynlais, Cardiff, Wales 11/30/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tongwynlais, Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Tongwynlais, Wales

Latest outage, problems and issue reports in Tongwynlais and nearby locations:

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

  • GavinMPrice Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • thejoolzman Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • FannyIngabout Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • Michell43749136 Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • ThomasJMumford Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dyid75 Darren (@dyid75) reported

    Yo @VodafoneUK @e_emobile @TheO2 all my Arse*al mates phones appear to be off line. Is there an issue with the network?

  • m22ekk Em K (@m22ekk) reported

    @VodafoneUK Hi, yes we are and I sent a DM.....no reply. Service is unusable. We really need help; we aren't getting anywhere with telephone helpdesk. This SIM is our only way of getting broadband for work.

  • waseem11_ HELP WASEEM (@waseem11_) reported

    @VodafoneUK my broadband has a very poor and unstable connection. complained various times. yo yo @VodafoneUK could you please resolve customers' complaints, my the latest complaint Ref is 14536768

  • AlexandraLee44 Alexandra Lee (@AlexandraLee44) reported

    @VodafoneUK No internet for over a month. Trying to work from home as per government guidelines but you are making it impossible. #32daysandcounting #complaint #Vodafone

  • ilarya_85 Ilaria Russo (@ilarya_85) reported

    @VodafoneUK Could I get some help too please? Home broadband isn't connecting. Thanksl

  • miss19ALx AL (@miss19ALx) reported

    @VodafoneUK I have still not had my trade in discount applied for my new phone contract. Tracking service stated the old phone was received by yourselves last Monday ????

  • David_Quinn87 David Quinn (@David_Quinn87) reported

    @VodafoneUK Yes. Have contacted support when in multiple different 5g areas when others with me had Vodafone 5g coverage but I have not. I’ve tried everything with support but no luck

  • VolkieB Volks (@VolkieB) reported

    @VodafoneUK - its been a whole day and i have not had data services or decent signal, when i joined vodafone i thought it was a good move, not anymore.. when is my services going to be back up and running... this is poor

  • John_Radnor Dr John Radnor (@John_Radnor) reported

    @alexroache @VodafoneUK Yeah, got a text from them today. No explanation at all. Terrible service from @VodafoneUK

  • TheChChCharles Charled Webb (@TheChChCharles) reported

    Just taking a moment to praise the excellent customer service of @VodafoneUK - after being advised to use their live chat, I was put through to the right department after a mere four hours! Thanks for sending a broken phone, guys!