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Vodafone Outage Report in Tongwynlais, Cardiff, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Tongwynlais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Tongwynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Tongwynlais, Cardiff, Wales 01/29/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tongwynlais, Cardiff, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Treharris, Caerphilly and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone

Community Discussion

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Vodafone Issues Reports Near Tongwynlais, Wales

Latest outage, problems and issue reports in Tongwynlais and nearby locations:

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK Hi Daniel, found a resolution after looking through other people’s posts here. Looks like the app no longer works with Chrome as default browser and I’ve had to go back to Safari in order to use it. Very disappointing! Please get app developers to fix for any browser. Thanks

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @VodafoneUK I can’t top up with my card through the My Vodafone app any more. Keeps saying error 6201. Have deleted and reinstalled but still no luck? Can you help?

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • OptiDcf David Fisher (@OptiDcf) reported

    @VodafoneUK Sorry, but too late. Have now gone to Virgin Media. Originally on each occasion Openreach supposedly called me and although I never had any calls, they said that I cancelled it. Someone needs to get their act together

  • briggysmallz Brigham (@briggysmallz) reported

    @VodafoneUK Why is it so impossible to speak to someone from Vodafone? Several issues that need resolved, phone line just palms you off with links to your chat feature which then tells you nobody is available to chat?! Ridiculous

  • shazcar Ms C (@shazcar) reported

    @VodafoneUK appalling service. Waited over an hour on the phone and got nowhere. My account is in areas and I’m expected to go into a store to sort. Contact me pls

  • grkn Gurkan Oluc (@grkn) reported

    @VodafoneUK I moved my number to you ~2-3 years ago. Changed the sim card recently, not able to use the number I moved to you. Your Tobi support folks are not even able to confirm I had the number. Can someone help me, please?

  • mrs3ms Lauren (@mrs3ms) reported

    @VodafoneUK your customer service is appalling - shop can’t help, phone no. I’ve been given not recognised. How can a simple TOO go so wrong that you cut my mum, the sole carer of her elderly father off - first contact on 18/10!!

  • KristianWard29 Kristian Ward 💁🏼‍♂️ (@KristianWard29) reported

    @VodafoneUK your iPhone delivery really is poor. Ordered last Monday on 1-3 day delivery. Told Wednesday it was waiting to be picked up and here latest Friday. Friday was told latest Monday. It’s now Monday. What’s todays excuse? Really disappointed with this service.

  • stefie1984 Stephanie John (@stefie1984) reported

    @VodafoneUK you are a terrible service provider with incompetent staff. How can you cut me off when I have just taken out a 24 month contract?

  • 1977mufc Graeme Brotherton (@1977mufc) reported

    @VodafoneUK @kcb1 No they just a have an issue lying to customers they’re very good at it

  • 1977mufc Graeme Brotherton (@1977mufc) reported

    @pennyarnie @VodafoneUK Listen penny you might want to consider getting a crystal ball and communicating with @vodafonecustomerservice it’s much faster and if the service gets any worse no customers to service

  • HiddenGemGem ❤Gem💙 (@HiddenGemGem) reported

    Hey @VodafoneUK I ordered a new phone on 26/11. I received an email on 30/11 stating there was an issue with supply. I have heard nothing since. I understand there maybe logistical problems right now but why even continue to sell the phone if you can't fulfill the orders?