3 (Three) Outage Report in West Drayton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Drayton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Edgware, Epsom, Kensington, Fulham, Southall, Wandsworth, Ruislip, Hounslow, Ealing, Woking, Hayes, Merton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Edgware |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin g
(@ReallyMG) reported
Me (in a #ThreeUK phone shop in central London): "My #PAYGcall charges have gone up by 1,000%, is there a cheaper #ThreeUK package?" Shop-man: "Yeah, they've like gone through the roof" "Exactly, so, another package?" "No, like literally, change your phone network man" "Really?"
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Alex
(@alexgokkers) reported
Get 5G in my house now. Quick speed check. @ThreeUK Mobile 5G - 500mg avg - £8 a month. @VodafoneUK WiFi capped at 100mg - £25 a month. The equivalent 500mb service would be £40. Surely broadband company prices have to be better moving forward with 5G rollout?
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David
(@davidcollinscv4) reported
from
Coventry, England
Finally leaving @ThreeUK absolute terrible service. Can’t have a **** anymore and scroll twitter cos I can’t even get 3G.
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Adam Gillespie
(@SILENCEuk) reported
I normally have good things to say about @ThreeUK but it just took nearly an hour on text chat with @ThreeUKSupport to get a pac code after they couldn’t match a deal from @iD_Mobile_UK shame the end of years of mostly good service was so poor.
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Shaun Edwards
(@SKEfromUK) reported
@ThreeUKSupport 5G seems to be around me but not at my postcode. However I get 1 bar 5G with no working data or calls or texts as signal is so weak. My phone seems to prefer the 1 bar 5G over 3 bars 4G. When will 5G be in postcode Wa72hp as I'm missing calls and texts?
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DB
(@djcb16) reported
@CKablooie @ThreeUK Why would you put up with poor service for 10 years.
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Wolf
(@WolfVlogsLife) reported
@ThreeUKSupport I did update my details on the my3app got sms saying my DD failed to pay the link didn't work for some reason. Got it sorted via live chat. Very fast and professional service 👏
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DontMessWithMe
(@Bhaktsmasher1) reported
@ThreeUK your online chat is useless was on it for 40 minutes only manage to verify myself even when i gave my details at the start. Why can’t i speak to a human. I had no service since yesterday!!!
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pawl
(@rabbi_pawl) reported
What’s the deal with @ThreeUK not being able to offer eSim for phones? Literally been saying “coming later this year” for the last 4 years! Every network in the UK offers eSim except Three - woeful.
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Hatter ⚡🐶🦆
(@hatterscrypto) reported
@ThreeUK set up your 5g broadband this morning all working fine. Good signal , 5g connecting 200mb plus speed.... Router in same place but now it's 4g poor signal and barely got 2mb a second? Think I'll be sending this back.