3 (Three)

3 (Three) Outage Report in West Drayton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in West Drayton, Greater London, England 12/04/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Drayton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, London, Morden, Camberley, Datchet, Barnet, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Kingston upon Thames and Wembley.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomMorden Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

  • andrelereveur alittlePsYco (@andrelereveur) reported from Hammersmith, England

    @ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • SW19lunchie chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • waleedtalzuhair Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikesford Miguel (@mikesford) reported

    @ThreeUKSupport Only received it yesterday and is keen to keep it covered in the same way her previous phones were. Very much a long-standing customer and wanting to keep her insurance was one of the reasons she upgraded rather than buying the phone from Apple and going sim only.

  • alexavh Alexa von Hirschberg (@alexavh) reported

    @ThreeUKSupport Thanks Pete. Honestly, I could write an essay about how bad the experience was. I've opened a complaint so hopefully fewer people will have to spend 2 hours on the phone being messed around 🤞

  • JohnMac87014501 John Macdonald (@JohnMac87014501) reported

    @ThreeUKSupport Please try later. Just give me the old white dongle back with unlimited data. Never had any trouble with that. The routers are nothing but trouble for many users.

  • gavinaldrich Gavmeister™ Esq. (@gavinaldrich) reported

    Hi @ThreeUKSupport two days and SIM still not activated. Was supposed to be activated on arrival. No one can explain what the technical issue is or why it's taking so long.

  • mike_lamb mike_lamb (@mike_lamb) reported

    @ThreeUKSupport Yes, they said they couldnt help me and I had to call the number that never picks up

  • MurrayStinton Murray Stinton (@MurrayStinton) reported

    @ThreeUK Completely unsatisfactory service with changing my account, after 5 years being on the same price plan £11 you decide to up the charge to £27. We have had 3 phones with you for 5 years which are locked in for 1 more year, Guess who will not renew "4" contracts next year.

  • oraclematt Matt Searle (@oraclematt) reported

    @ThreeUKSupport Doesn't really help. She doesn't want a new number, she wants to keep her number. Which nobody can find on the system to do anything with. And she can't top up the old number anyway because it errors when she tries. She can't register on the app without knowing the new number.

  • pmigabreu Pedro Abreu (@pmigabreu) reported

    @ThreeUKSupport So it would be the 8th time with support? 8th time where I will be told that I need to restart my phone and then I'll lose the chat? 8th time that I will just have to wait 24 hours? Might be easier just to cancel the service all together

  • Slybacon123 Slybacon (@Slybacon123) reported

    @ThreeUK @ChelseaFC Can we have a network without constant congestion instead please?

  • designedbymark Mark Eastwood (@designedbymark) reported

    @ThreeUKSupport This issue is across the whole M27 5 area - I’m not sure why the model of my phone would delay the works you are doing?