3 (Three) Outage Report in Ripley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ripley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at 3 (Three)
3 (Three) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Ripley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Farnborough, Hounslow, Kingston upon Thames, Lightwater and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Farnborough |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ömer F. Kaya
(@kayaomerf) reported
@ThreeUK FFS, for how long more you won’t sort the network problem out in Hyde park? It’s been the same for the last 8-10 days. Data is not working at all. Cost of this to me is unlimited. Can’t Mail to my customers, can’t do FaceTimes. You’re my biggest mistake.
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James Tiberius Shirtless Kirk 🚀
(@ShirtlessKirk) reported
@ThreeUKSupport TAC-ECI: 1543-3635457 eNB-LCID: 14201-72 PCI: 370 RSRP: -116dBm Been like this (or non-existent signal) for nearly a week.
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Steve Mew
(@BrainzUK) reported
@ThreeUKSupport Signal has dropped dramatically over the last few days in my home. Have been getting fantastic 5g speeds, but now barely 4g on one bar. Something is wrong with your transmitter. Can you fix it please.
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Gavin
(@gavinlew) reported
@ThreeUK why is it cheaper for a new customer to get an iphone14 during your Boxing Day sales than an existing contract user eligible for an upgrade ?
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Lauren Ella Jackson
(@laurennella) reported
@ThreeUKSupport Hi Rhiannon, I have spoken to support on the app and on the phone about this today and they have said there’s nothing that can be done and I would have to leave my sim only contract to use the phone. Is there no way an exception could be made and an esim made ? Thanks!
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Screw *****
(@balls_screw) reported
@ThreeUK Another clueless shoddy network
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Sue Dyson
(@SueDyson11) reported
@ThreeUK @ThreeUKSupport The service in CW9 has been completely unacceptable. No internet, no mobile signal and therefore thanks to signing up to a two year contract with you for our network, no streaming. We've called and you said it would be fixed but 25th. Still nit usable.
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Conchobhar óCadhla
(@ConchobharC) reported
@ThreeUK Don’t choose ThreeUK. I’m currently with them and their support service ( Data Passport particularly ) is awful. They’ve robbed me blind without so much as a blush
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Darren Parsons
(@dparsons73) reported
@ThreeUKSupport Wigan area home broadband been off all day again! I’ve tried to register my three account to get support but says I need to be connected to my router… obviously can’t.
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Sue Dyson
(@SueDyson11) reported
@ThreeUKSupport Again. All that's happening on this said chat that will resolve, is someone following a script, doing a diagnostic, to tel me what I already know. There's a problem in our area and that you're looking Into it.