3 (Three) Outage Report in Ripley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ripley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ripley, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Camberley, Guildford, Cranleigh, Farnborough and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DkpDrifter
(@DkpDrifter) reported
@ThreeUKSupport Three's Internet has been down for 3 days, I use the phone for business and personal use and when out and about I struggle due to the lack of network outages in Leicester. When can I expect the network to be back?
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Creative Soul
(@AlexHoste) reported
@ThreeUK why is your online support so terrible? I want to change my password and you’re not sending me the link. I’ve been trying for over a week! And there are no operators available on live chat! I need access to my account for goodness sake. #TerribleService
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Björn Again
(@imintoresting) reported
@ThreeUKSupport My services are still down after 24 hours this is not good enough. When will they be reconnected?
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William Were
(@WereWilliam) reported
@LycamobileUK @ThreeUKSupport @ThreeUK Am disappointed with u services!sim transition takes more 12days and yet PAC was provided. now i have been off the whole day cause i want to maintain the same lyca number in my 3line.After numerous calls on customer service same lie all day
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William Were
(@WereWilliam) reported
@ThreeUKSupport Yes.. i went to the centre on Monday i was told 24hours it will work.. yesterday my lyca sim stopped working .. i called both @ThreeUK and @LycamobileUK customer service which was a back and forth call for the better part of the morning.. am still off line as we speak.😞😞
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Tezza
(@MOSTezza88) reported
@wallisday @ThreeUK Always had trouble with 3 but been with o2 for years and no trouble
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martin green
(@marting38216331) reported
@ThreeUKSupport Ive just spoke to some one on the phone and they said to go on my profile and delete the number and put my transferring one on, cant delete the new number like she said. No idea whats going on here but ive only been with you 2 days and problem no.1
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Unobstructed View
(@kelefc) reported
phone calls via whatsapp - fine, in fact spoke to daughter on a a beach in Thailand. phone calls via network using wifi calling - may as well have 2 cups & string. Every network claims it works, so is it @ThreeUK idmobile or Virginmedia that's the cause ?
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Fragrancebyfolar
(@TheAdefolaweM) reported
@JohnnyUtah4567 @ThreeUK Oh this exactly is how they move @ThreeUK they always would have no solution for your call and eventually move mad. Tell me for the last time why my number was unduly cut off without owing a dime or anything?
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Jo Howl
(@jo_howl) reported
@ThreeUK please explain why it is really easy to add onto your plan but when you want to cancel it you can never do it?? Frustrated with your CS bots is an understatement!!