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3 (Three)

3 (Three) Outage Report in Ripley, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Ripley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ripley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ripley, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, Chertsey, Epsom, Aldershot, and Woking.

CityProblem TypeReport Time
Hounslow Internet 7 days ago
Hounslow Phone 11 days ago
Chertsey Phone 13 days ago
Epsom Phone 26 days ago
Aldershot Phone 1 month ago
Hounslow Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ripley, England

Latest outage, problems and issue reports in Ripley and nearby locations:

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • SSDP73
    SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • debbiedraws1
    debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • chrishampson
    Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • s_0_u_l
    Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • iamAbdulz
    A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • andysaw
    Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMcL13
    Ian McLoughlin ॐ 💙 (@IanMcL13) reported

    @ThreeUKSupport I have now had no WiFi from my mobile box from around Sept 2020. I have spoken to support and they said they would change the device, but none were in stock. I am still paying and you are in breach of contract. I have been aThree customer for over 10 years but

  • MrScarzy
    ry (@MrScarzy) reported

    @ThreeUKSupport I have no idea. Not really been told what’s happening. I have asked to put a complaint in

  • carolineking76
    Caroline King (@carolineking76) reported

    @ThreeUKSupport Bd129hl, iPhone XR got some G3 this morning but still only 1 bar of signal!

  • Georgiahaywood_
    Georgia (@Georgiahaywood_) reported

    @ThreeUKSupport No especially as I use my phone for work!!! It’s so bad. I’ve rung 20 odd times and spoke in the last week or so. Feel like no one is helping now. I’m paying contract with you for a phone I don’t have

  • AlunEdw89838636
    Alun Edwards (@AlunEdw89838636) reported

    @ThreeUK what terrible customer service! After upgrading my phone contact I Wanted to cancel my WiFi dongle, was told it will be free, got hung up, told it would cost £170, got passed around 5 times, told no one could help, told that I shouldn't be with 3. Maybe they're right.

  • carolineking76
    Caroline King (@carolineking76) reported

    .@ThreeUKSupport @ThreeUK I’ve only got one bar of signal, it’s been like this for a few days! What’s going on? When will it be fixed? #badsignal #badreception #helpplease

  • onlinedeadline
    od (@onlinedeadline) reported

    @ThreeUK Whomever I dial, I get an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." How can you fix this? Been happening for a few days now.

  • JIronmum
    Janet Gibson(Ironmum) (@JIronmum) reported

    @SallyMo28438993 @ThreeUK Same thing started happening to me yesterday, can't call anyone because of this stupid message about 153

  • cleet0rres
    Dani 🌹 (@cleet0rres) reported

    Slow @ThreeUK 4G home broadband, and the only excuse customer service comes up with is “We are upgrading the service in your area. Should be fine by 18th March”. Our 30 day trial would have been finished by then to even check the speed and connection, we are working from home?!

  • MrScarzy
    ry (@MrScarzy) reported

    @ThreeUKSupport I appreciate your help but I’ve had enough of chatting with 3 none of them have brain cells to help me