3 (Three) Outage Report in Pirbright, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pirbright, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pirbright and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (64%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Pirbright, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Feltham, Chertsey, Wokingham, Farnham, Bracknell and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Internet | |
| Chertsey |
Total Blackout | |
| Wokingham |
Wi-fi | |
| Farnham |
Phone | |
| Bracknell |
Internet | |
| Feltham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pirbright, England
Latest outage, problems and issue reports in Pirbright and nearby locations:
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Frank
(@cynion) reported
@ThreeUKSupport Called support to query a payment that had gone missing and after which the 'agent' and his colleague went on a hard sales pitch. "As an existing customer you HAVE to listen to offers we have for you." His colleague then refused to take no for an answer.
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Alison Smith
(@AliSwanLon) reported
@ThreeUKSupport 3DK been here 2 weeks and I have just see on another thread it’s a know issue ?
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Mr Hall on Bandcamp
(@Kyylock) reported
@ThreeUKSupport I tried using my new phone IMEI as the promo code but obviously that wasn't going to work as its classed as a new order made after 31st March. Been with you guys years and feels **** that I lose out through no fault of my own.
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BJ
(@Jenkins71Barry) reported
@ThreeUKSupport The fact you are so “kindly” offering to move me to a plan in the letter for £18 ! a month when you can get the exact same plan from you for £16 is insulting aswell ! Is this how you treat long time customers ?! Shut there accounts or force more money out of them to stay !
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Dave
(@DaveWilliams740) reported
@ThreeUKSupport how long before you fix the problem where people can’t stream Netflix on Smart TVs with HUAWEI routers? Your customer service is laughable
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Dr Ben Ellis
(@BenEllisCrim) reported
@ThreeUKSupport It has always been so in the past. But I have been asked to call (hard with no service), the online help said they couldn’t do anything, and when I did call (borrowed phone) an automated message said to call in business hours. It’s not pressing but would like to sort if pos.
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Kayleigh Freidl Photography
(@KFreidl) reported
@ThreeUKSupport OK, so as a customer of 3+years, I will not be subject to any roaming charges?
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BJ
(@Jenkins71Barry) reported
@ThreeUKSupport Purely comes down to greed and disrespecting your loyal customers , makes me now look elsewhere and leave you .
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Kayleigh Davison
(@Kayles505) reported
@lebara dont bother using - WORST customer service. Took money for a sim then claimed they cant see it 😡😡 spoke to 3 agents, sent proof & STILL no contact in 48 hours, now changed to @ThreeUK so my daughters bday isnt ruined
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Alison Smith
(@AliSwanLon) reported
@ThreeUKSupport I can make calls it’s the receiving the issue