3 (Three) Outage Report in Mill Hill, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Mill Hill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mill Hill, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wembley, Hackney, Enfield Town, Ealing, Tottenham, Wandsworth, Feltham, Lewisham, Radlett, Islington, Southwark, Fulham, Brentford and Southall.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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Harry (@harryjpinnock) reported from Potters Bar, England
@ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke
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David Moritz (@davidmoritz) reported from Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Akif K (@Ak1fK) reported from Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Vicks That Foreign (@VickyPukis) reported from London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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bad fings (@gracedeborah_) reported from Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
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Christopher Whitton (@Whitton88) reported from Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Dan McDowell (@danjmcdowell) reported from Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Dan McDowell (@danjmcdowell) reported from Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Nomaan Ali (@Nomaan00) reported from Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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ibrahim cubuk (@IbrahimCubuk) reported from Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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Don Constance (@snaprails) reported from Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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bog off tories (@robbie_wallace) reported from Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Zoe. (@zoeycol) reported from London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Derin Cag (@DerinCag) reported from Enfield Lock, England
@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.
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Alex Russell (@ARussell_11) reported from Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Christopher Whitton (@Whitton88) reported from Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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Taimour (@Taimsss) reported from Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Now Hear This (@NowHearThisUK) reported from Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Matt Capon (@MattLCapon) reported from Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Saadeh (@SaadehSally) reported
@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK I wouldn’t change to Vodafone. Their customer service is awful! I gave up in the end as I kept going over the same issue with about 10 different people. It was the most frustrating experience! And then they sent me a satisfaction survey. Even giving them 0 no one followed up!
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Andy R Hessey (@arhessey) reported
@ThreeUKSupport They were blindly following the notes from the idiot I had the web hat with who really didn’t have a clue and was not listening . I just need to change my bank details so I don’t get the non-DD charge but it’s clearly a massive operation /2
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Wendy Hendy (@WendyHendy) reported
@ThreeUKSupport slow speeds from 0.10 to 3 for past three weeks, 0.2 at the moment, what is going on in BT489XJ?
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RedLadelStory (@RedLadelStory) reported
@ThreeUKSupport I can’t get my existing Three contract as eSim and your customer services have not provided an explanation for why. I have been with Three for 16 years and will be cancelling my plan and moving to a provider that prioritises staying current with mobile technology.
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g.s.t.r 2021 (@Gstr2021) reported
@ThreeUKSupport good luck in getting any more money from me. Stupid useless **** network.
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Lorenzo Battilocchi (@X3roHero) reported
@ThreeUKSupport Same issue on mobile. I don't know of anyone else using 3 for wifi. Most people in the block have home landline broadband
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Andy R Hessey (@arhessey) reported
@ThreeUKSupport I can’t log in to My3 as it needs a 2FA code.. which isn’t being sent. Tech support insisted it was a password problem.. it’s not! I now to have wait 7 days.. all I wanted to do was update my Direct Debit details…
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Ady (@adyc45) reported
@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK I’ve moved my broadband away from Vodafone as it was useless kept dropping out several times a day and customer service was non existent . I’ve had my mobile with three since 2010 . In my experience they have sorted out any problems quickly and with no fuss thankfully
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samsparro (@clifford_sam) reported
@ThreeUKSupport Boom. That seems to have worked… now that’s what I call good customer service. Question asked, quick reply, sorted. Thank you 👍🏻👍🏻👍🏻
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‧₊˚Raabia⟭⟬Hussain⁷₊‧ (@HussainRaabia) reported
@ThreeUKSupport After 1 hour of communication issues, I have not been told a BSL service is available!