3 (Three) Outage Report in Kingswood, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswood, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingswood, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Beckenham, Southwark, Croydon, Wandsworth, Hounslow, Merton, Redhill, East Grinstead, Wallington, Epsom and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Beckenham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kingswood, England
Latest outage, problems and issue reports in Kingswood and nearby locations:
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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El Ceprino
(@pyoulou) reported
from
Croydon, England
Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK
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Matty
(@Hempomatt) reported
from
Croydon, England
@ThreeUK are actually ******* hilariously bad
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Mann
(@gavmann2000) reported
@ThreeUKSupport Thank but I need one as of now. Are you saying I can’t have an esim? If that’s the case, I will need to cancel my order. Please confirm
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Bill Hayden
(@BillHayden65) reported
@WindleBeth @ThreeUKSupport Hey @ThreeUKSupport, I am interested in this one. You seemed to be a pretty good network when it came to charges. What's in the fine print?
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Stephen Miller
(@Stephen19194986) reported
@ThreeUK and yet no signal still. This is becoming a Joke. If I have no WIFI no one can contact me. Happy to take my money for a service you can't clearly provide... #disgusting
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𝑡𝑟𝑖𝑠ℎ
(@trishamdrd) reported
Really really disappointed with @ThreeUK all throughout this year I've been dealing with them. The customer service isn't helpful either. Then being told u have a £100 credit bc they kept taking money out of my acc on a number I don't use anymore
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Harry O'Connor
(@harryoconnor93) reported
@ThreeUKSupport I cannot purchase a data add on through myThree account or via the phone. Through myThree it says, "sorry this service is currently unavailable" and over the phone I receive a text message to say, "We could not process your request". Why so difficult? Help!?
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Colin
(@Colin_1234) reported
@ThreeUKSupport I am now using another browser and the basket now works. Are you going to fix this issue with your basket. You must be losing many sales because of this issue. Thanks.
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Gary
(@garybrown828) reported
@ThreeUK why do you not have a number to phone and speak to someone to discuss a problem that is not one of your recorded options? We have 4 phones with you and have had contracts for probably 15 years and I’m am very close to cancelling them all. An absolute joke.
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Jade B
(@MsJadeOnline) reported
@ThreeUKSupport You should be able to, as half the time I try to call you lot, I can't even get through!! My time is precious, and your network issues have costed me! Also, we were all meant to be reimbursed last year when there was no internet/service for over 2 weeks, I never saw that refund
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Katy
(@katylou1495) reported
@ThreeUK appalling customer service in Leeds white rose, staff too busy laughing and joking between them selves and using the f word!!! Shocking!!!!
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Carina
(@carinajewell) reported
@ThreeUKSupport Sums up @ThreeUK . I’ve got the operator name and screenshots if anyone wants to actually sort out the terrible customer service. I won’t hold my breath. I meanwhile will be rid of you in 1-2 working days 👋