3 (Three) Outage in Kingswood, Surrey, England

@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

@ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.

@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!

Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not

I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

In central London today and seriously crap reception from @ThreeUK as per usual.

@em167 @ThreeUK help this poor woman pls #datadeals

@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)

@ThreeUKSupport Nope never! Very confused 😂

If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

@ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.

Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling

@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.

. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech

@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.

@ThreeUKSupport No signal at all even 3G. Software fully updated

For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!

3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK

@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.

@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again

Sad to hear of the end of People's Operator. But charity and business don't go well together. "Smart" move by @ThreeUK to encourage TPO customers to its Smarty service.

@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.

@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK

Excellent customer service from @ThreeUK in resolving a billing issue Thoroughly recommend them 👍 📱

@ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.

@ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution

@ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.

@ThreeUKSupport After asking 3 different people 5 or 6 times in the same phone call and eventually shouting, yes. Bad, infuriating experience.

@GentlemanJamie @ThreeUK Yes correct. No connecting. So then I ring three to report the issue and they have been charging me £2 a minute 😂

@ThreeUK two years ago one of your representatives, in India, promised to provide a solution to the fact that you do not provide any service whatsoever to me at my home. I'm still waiting but I'm not holding my breath. Obviously. By now I know that you are crap. Gold plated crap.

@ThreeUKSupport Currently a personal customer and went to take out a new business plan and received conflicting advice from two stores. Completely confused and a long wasted journey to the store. No confidence from employees on how to do it either . . . #cansomeonehelp

@ThreeUK better answer me or a swear I’m going back to Vodafone this is going into day 4 with no signal 😡😡😡😡😡

@ThreeUK @ThreeUKSupport worst phone company about. Would rather not have a phone. Can’t even get hold of anyone. Wouldn’t recommend

My middle class pissyness is strong tonight. The last three weeks of dealing with @ThreeUK have been awful. Currently they’re trying to trick me that I’m outside my 14 day return window which I’m not. And that it’s not from the day it was delivered to me.

@ThreeUKSupport been on hold 40 mins to cancel a contract, is this how you keep your customers! Absolutely appalling!!!!!!

@ThreeUK emailed today to say a price increase, link to new options, matched price as of today for double the GB. Selected and it went up. Spoke to Darren at 3 and got it for lower than today. @CelticFC fans not all that bad, spoke @kierantierney1 he said he might 😭 👍🏼👍🏼

@ThreeUK are absolutely awful i need a new network bc its every week now im beefing these people. after 8 years uno sigh. all things must come to an end i guess