3 (Three) Outage Report in Kingswood, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kingswood, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kingswood, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Southwark, Wandsworth, Croydon, Merton, Redhill, East Grinstead, Wallington, Epsom, Bookham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kingswood, England
Latest outage, problems and issue reports in Kingswood and nearby locations:
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Matty
(@Hempomatt) reported
from
Croydon, England
Why do you @ThreeUK tell there was good network coverage in Croydon ???
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Matty
(@Hempomatt) reported
from
Croydon, England
Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Wandsworth, England
Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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El Ceprino
(@pyoulou) reported
from
Croydon, England
@ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Darren Woods
(@spinneywoods) reported
from
Croydon, England
@ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sllimphil
(@Phil2456Mills) reported
@ThreeUKSupport Not enough signal to open webchat! 🙄
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lee waters
(@leewate09958414) reported
@ThreeUKSupport @MissCHodson Your service has gone terrible . For last 4 weeks my Internet speed has been average of a whopping 1.92mbs earlier today I was told work in area is set to last another 6 weeks . And all you could do is offer 50% off my next bill . That honestly takes the piss
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amy spencer
(@amyspencer22) reported
@ThreeUKSupport Yes I have, I received a text from you so went to login to my account. As above, error says a problem with my number.
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Rhys Williams
(@RhysVox) reported
@ThreeUK the credit check on your UK site during checkout is not working and hasn’t been since this morning, please could this be fixed asap
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Gemma
(@GemmaJosie88) reported
@ThreeUK my phone has been unable to connect to any calls all day. It tries to call/rings but then disconnects and says call failed. Is this an issue with 3 or the handset?
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lorraine lunn
(@lorrieb683) reported
@ThreeUKSupport Sorry that doesn’t help I don’t have time to wait on a call and don’t wish to set up DD
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Julian lewis
(@_julianlewis7) reported
@taffytafferton @EE @ThreeUK The customer services guy I spoke with must have been due to clock off, didn’t want to know! He’d never even heard of consumer law. Couldn’t even speak to his manager. Shocking mate.😡
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🏳️🌈Chris Danks
(@christesla) reported
@ThreeUKSupport I didn’t cancel 5 contracts the other day as your team said Wi-Fi calling is now free abroad! It’s not!! Wi-Fi calling option doesn’t work outside of the UK.
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amy spencer
(@amyspencer22) reported
@ThreeUK Hi, can’t get into my account it says try again or there’s a problem with my number. Both app and desktop.
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Hull Life
(@LifeHull) reported
@ThreeUKSupport Been a loyal customer since 2008 and you rip people off without a care. Shame on you.