3 (Three)

3 (Three) Outage Report in Hersham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hersham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hersham, Surrey, England 11/30/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hersham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, London, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Redhill, Kingston upon Thames, Lightwater and West Byfleet.

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City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Hersham, England

Latest outage, problems and issue reports in Hersham and nearby locations:

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Paddington, England

    You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • svenherold Sven Herold (@svenherold) reported from Wandsworth, England

    @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Rebooted, network off/on :(

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leegillam Lee Gillam (@leegillam) reported

    @ThreeUKSupport - a permanent message of "We’re fixing an issue with our network in this area" suggests that you're not.

  • CSG1973 Lady Zen 🇿🇦🇬🇧 (@CSG1973) reported

    Oh brilliant, MV trying to cancel our @ThreeUK SIM cards as they don’t work in our area. They’re telling him that we have to pay a £200 cancellation fee. Never get Three, they’re quite awful!

  • missbear1973 Claire Mcqueen (@missbear1973) reported

    @ThreeUKSupport I am a business customer. When we rang we gave our account number and security and they said until we can provide the mobile number associated with the 5G hubs they won’t cancel!!! 😡😡

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported

    @ThreeUK international roaming is a nightmare. Should be £5/day - bill is heading to £100. Also network issues mean we can’t use. And then, why the bill? Sort it please.

  • namisanz Namisan 🦓 (@namisanz) reported

    @ThreeUKSupport hi why is the network so patchy in Bristol today? The usual Clifton triangle area has been crap for well over a year but today it's dropping out elsewhere.

  • besittoo 🙌 (@besittoo) reported

    @ThreeUKSupport hi, can I change my direct debt date please? The app said I need to contact customer support.

  • tuatiara Tim (@tuatiara) reported

    The @ThreeUK live chat merry go round continues! Silly me, I should have copied and pasted the last four chats, as this would of saved a lot of time. @ThreeUK appear to keep no records of previous chats or complaints #Disgraceful Worst customer service ever!

  • ishferris Ish (@ishferris) reported

    @ThreeUKSupport @Faewik But it looks like instead you're just going to look moneygrabbing and incompetent. All you need to do is set up a webpage on my3 where customers can enter a bank account to receive their refund. Why are you wasting customer and Three staff time on an easily automated process?

  • DJJY DJ JY (@DJJY) reported

    @PoseidonsDream7 @ThreeUKSupport @ThreeUK Same as me and your local three store will have it in stock too. still not processed my reverse upgrade request either. But it’s fine I will be leaving them when done. Worst service I’ve ever encountered

  • lwong6053 Lily Jones Wong (@lwong6053) reported

    @ThreeUK - can you please explain why coverage with Three is so poor in city centre Leeds. I am hoping this tweet sends as the signal is always so poor!