3 (Three) Outage Report in Hersham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hersham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Hersham, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Chertsey, Paddington, Mitcham, Epsom, Kensington, Camden Town, Ealing, Woking, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 23 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Phone | 1 day ago |
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Internet | 1 day ago |
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Phone | 2 days ago |
Community Discussion
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3 (Three) Issues Reports Near Hersham, England
Latest outage, problems and issue reports in Hersham and nearby locations:
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Chatuba (@livinhojcs) reported from Camden Town, EnglandNothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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lauren (@wanderlaurst) reported from Wandsworth, EnglandAbsolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Himanshu H Patel (@HimanshuPatel81) reported from Ealing, EnglandAwful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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neeraj chawla (@neerajchawla22) reported from Redhill, England@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Maciej Bugala (@Machie_) reported from Paddington, England3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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R_J_B_11 (@R_J_B) reported from London, England@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Peter Cigleris (@Cigleris) reported from Wandsworth, EnglandSeems @ThreeUK is down, unable to make calls
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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Guy Armitage (@guyarmitage) reported from Lambeth, England. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandAnyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy Millar (@SANDYMIL89) reported@ThreeUKSupport we then got told that's it just bad luck that our pre ordered phones are now out of stock.. on resolve offered was pick different phones 🙄 Advised on call this would make things so much easier at your end...you should be honouring our original deal with the phones we selected 😡
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JJ (@johnh59) reported@madonskis @ThreeUK I know!!! It’s been like this for a year. I’ve had a three phone for 10 years and it’s never been like this. The website says very good coverage. Several operators have told me that it’s actually “restricted” and some tell me “the problem taking longer than expected to fix”
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Kira_Troi_Carman 💜 💜 💜 (@CarmanTroi) reported@ThreeUKSupport I want to cancel my add on, everytime I have tried to cancel it, it won't let me and I have anxiety so I can't talk on the phone, I just wanna cancel it since I don't need it anymore please help
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Lee Milligan (@TheLeeMilligan) reported@ThreeUKSupport I have an additional sim that I need to cancel, how do I do that please?
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bobby (@bobstar1701) reported@ThreeUK Maybe you could support your customers and start providing a decent 4g service to watch you tube on
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Craig (@WheldonLaner) reported@ThreeUKSupport can you please tell me when 'work' will be completed in S62 ? Another week without internet connection, can I get a refund/credit for a lack of service ??
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Sandy Millar (@SANDYMIL89) reported@ThreeUKSupport sorry steph this is my last resort. live chat... calls to customer care team still nobody's sorted this. again no further forward. and no upgrades on the way. we got told yesterday the phones which were pre ordered on January19th are no longer in stock?
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LisaM (@LisaM_soundz) reported@ThreeUKSupport No, I was advised that I could pay off the balance and then he services would be reconnected, I arranged this with 3 even after they sent it to debt collection, they said I could do that. Deepak, from customer service has escalated it to a complaint and I'm hoping to 1/2
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Dave P (@_DaveP_) reportedIs there anyway on @ThreeUK to withhold your number !! 141 doesn't work.
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Danny J (@BalheadDan) reported@ThreeUKSupport What's going on with your terrible customer service? It's taken me two days to find someone that says they can actually fix the problem. I've been cut off twice yet they don't call back. And there's no direct number for me to call them. #atrocious