3 (Three) Outage Report in Hersham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hersham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hersham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Ealing, Woking, Hayes, Kensington, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wandsworth |
||
| London |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hersham, England
Latest outage, problems and issue reports in Hersham and nearby locations:
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MWP
(@mwpfilms) reported
@ThreeUK @ThreeUKSupport my Samsung phone on 3 service unlimited data - the hotspot is not working on my laptop & there is slowdown on my smart TV. Is there a problem with 3 service? It was fine last month. Am I using it 2 much? I used 178GB in October. It stopped last week 😕
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Deimante
(@deimsN) reported
@ThreeUK are the ****** worst company and have the WORST complaints procedure known to man. Wowwwwww
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Laura✨
(@xLaura) reported
I am once again publicly complaining about the **** signal that @ThreeUK supply their customers with. Only 12 months until my contracts up & I can switch to @VodafoneUK 😌😌
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@ThreeUKSupport Good morning. Thanks for your reply. Work in the area doesn’t explain why with my phone hotspot, I’m able to get 13.9 mbps down and 9 mbps up With the Huawei 4G pro 3 router, speeds are 3 mbps down and 0 up Both devices are in the same room and I have line of sight to the mast
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Tom Westbrook
(@BigTom728) reported
@ThreeUKSupport I am connected to a local network, there are no issues there, I have reset my apn and network settings. I have now been told you need to raise an investigation that will take 7days
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Tom Westbrook
(@BigTom728) reported
@ThreeUKSupport All caps have been removed. I have been a customer for 2 years without an issue, now I am 4hrs deep into live chats without any issue being sorted or resolved
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Warren Taylor
(@WarrenT88801465) reported
Just had some excellent customer service from @O2 although they couldnt offer me what i was really looking for it was a better service provided than my current provider @ThreeUK has given.
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Nigel Craft
(@CraftyNigel) reported
@ThreeUKSupport I will try when I get home as the signal with @giffgaff still not working after nearly a month , wish I’d have stayed with you now
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@ThreeUKSupport I have completed numerous cold reboots of the router, removed and reinserted the sim & factory reset the router. I have changed the settings for 3G only as per technical support advice but the service is patchy and unusable at times. £20 per month for the privilege.
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Daniel Miles
(@DanMiles_92) reported
@MariagusMaj @ThreeUK I’m having EXACTLY the same problem. Ordered in August. Have been told to wait 10 days FIVE times now. Contacting the ombudsman for next steps as they’re breaking the Consumer Rights Act 2015. Horrendous service.