3 (Three) Outage Report in Hersham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hersham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at 3 (Three)
3 (Three) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hersham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Twickenham, Reigate, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Datchet, Guildford, Sutton and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hersham, England
Latest outage, problems and issue reports in Hersham and nearby locations:
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
Camden Town, England
@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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The Hills Have Reyes
(@reyes) reported
from
Camden Town, England
@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.
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Alex Pollock
(@socialPolly) reported
from
Camden Town, England
@ThreeUKSupport Still not working.
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@David73283871) reported
@danPad6 @ThreeUKSupport I’ve been told to restart then check my bill to see if I have a price cap. I don’t think @ThreeUKSupport are doing anything to fix the issue. 2 days mines been down.
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Raz
(@razza_bezza) reported
@ThreeUKSupport @ellieeggleston Three network has gone to **** recently! Signal really poor and now Apple Music isn’t working for me! Upgrade soon and unless this gets sorted sharpish I won’t be upgrading with @ThreeUK
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D
(@debfarr2) reported
@ThreeUK Plz help: I'm trying to login to my account but forgotten password. Clicking 'reset' sends a text with reset info, but the SIM card is in a Mi-Fi dongle, not a phone. How can I gain access to the account?
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steven mcphillips
(@stevemcphillips) reported
@ThreeUKSupport Hi Suzi. Just says no sim already swapped my sim to wife’s phone and still not working
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steven mcphillips
(@stevemcphillips) reported
@ThreeUKSupport hi. My SIM card is not working in any of my phones. How can this be resolved ASAP. This number is for my work as I am self employed
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Raz
(@razza_bezza) reported
@ThreeUKSupport Done all that erased and reset and still the same issue!?! Really poor when paying through business nearly £80/months for unlimited everything
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Danny Cowan Voiceover
(@DannyCowanVO) reported
@ThreeUKSupport Hi Charley, yes, I've been in contact with the 2nd Line support teams over the past two weeks, they know there is something wrong with the mast, but won't tell me when it's going to be fixed. This is something I need for work purposes and is driving me up the walls
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bozo
(@alphamainwalk) reported
@ThreeUKSupport @eleonorasfalcon @ThreeUKSupport all you are doing is telling us the same thing that you are fixing it, this is unacceptable, there should be at least an estimate of when it would be back up and running as it’s been like this for two days. ridiculous service.
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @ThisIsSamMorgan Hello, it seems like you’ve just copied and pasted the same thing from one response and are using it in the rest of them about this issue. Is this the case? I’m not trying to be mean, I’m just asking.
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David Allen🏴
(@DaveFitness1) reported
@danPad6 @ThreeUKSupport Yeah I was going to get vpn but because the App Store isn’t working I can’t . Paying for a services We arnt getting . Very bad as no communication has been sent out to customers