3 (Three) Outage Report in Hersham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hersham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Hersham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Kensington, Sutton, Redhill, Kingston upon Thames, Lightwater, West Byfleet and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hersham, England
Latest outage, problems and issue reports in Hersham and nearby locations:
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Claudia Armani Health Coach
(@HealthCoachLond) reported
Oh ****. I cannot use my @ThreeUK mobile abroad and I cannot login into my account, because they need to sent me a text, which I cannot receive. It's total madness. Welcome to the ******* digital society.
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Precious✨🐝
(@ovo_hanna24) reported
What’s going on @ThreeUKSupport? Slow internet speeds for the past couple of days only for the service/data to cut out completely in the last 2 hours. Yet status checker says everything’s fine.
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Joe Roscoe
(@BalhamPope) reported
@ThreeUKSupport Which network do I suggest I choose? It was automatic selection.
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sarah boyer
(@kopwoman) reported
@ThreeUKSupport Husband has tried several times to make contact and still no help,card in phone for a week now and still nothing
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Danton G
(@dantongee) reported
@ThreeUK what is your minimum and average throughput speed on your 5g network? 15mbps down in a city with full signal here and not impressed tbh.
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Chris Johnson
(@ChrisJohnsonlit) reported
Thanks @ThreeUK only had my new fone and number on your network for 2 weeks, given the number to 3 or 4 colleagues, already getting spam calls about my 'car accident'. My private info has already been sold, doubtless by somebody @ThreeUK. NOT happy
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jane hill
(@janehil87663131) reported
@andy2hill @ThreeUKSupport @Ofcom Same thing happened to me when I renewed contract. Instead of agreed £10 charge, was billed £25! Couldn’t refund me, so said they’d credit my account over the next 3 months! 3 seem happy to take money upfront, but as keen to pay back! Terrible customer service
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Graeme03
(@Graeme03) reported
@ThreeUKSupport There keep advising under DPA they cannot action my request. The last response was the customer may live at the address. I can provide all the details you require to show they do not. Also your fraud department could easily solve this but it’s impossible to get through.
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Andy Hill
(@andy2hill) reported
@ThreeUKSupport Like I said in my tweet, I have already raised on a call today with your agent. The really frustrating bit is that she can see the offer I’ve accepted but says she can’t do anything until after the bill triggers tomorrow. This means I have to make yet another call! Just so poor
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poeticaliti
(@poeticaliti) reported
@ThreeUK I’m trying to add call abroad unlimeted to my pay monthly plan but the app keeps telling me that there was a problem and to try again later… is there anything that can be done? #CustomerService