3 (Three)

3 (Three) Outage Report in Hersham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hersham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hersham, Surrey, England 12/01/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hersham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, London, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Redhill, Kingston upon Thames and Lightwater.

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City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Hersham, England

Latest outage, problems and issue reports in Hersham and nearby locations:

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • Jonny_Milmer Jonny_Milmer (@Jonny_Milmer) reported from Camden Town, England

    @ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • scousemanblue Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattttt66 Matt Little (@Mattttt66) reported

    @ThreeUKSupport My iPhone 11 screen stopped working Tuesday 16th. It's 3 weeks out of Apple 12 month warranty. Just trying to get it repaired. You should see the live chat conversations I have screen shots of. I've never known customer service as poor to be honest. I'm tempted to post it on here

  • BrendenBourne Brenden (@BrendenBourne) reported

    @ThreeUKSupport Nothing loads, except your own website. Hence, it’s not that the network is down its that you’re not letting me access anything but your website (as if I don’t have any credit).

  • BecklesCake92 Becky Moss (@BecklesCake92) reported

    @ThreeUKSupport for the last year barely been able to get 4G, internet data is hit and miss on 3G. Last 4 days it’s been ridiculous, constantly ‘no service’. Whyyy?!?

  • PurelyPolitic Science 🧬🦠🧫 (@PurelyPolitic) reported

    @EastieOaks @ThreeUK Worst of all I’m paying £26 for this, so who’s the fool, me at the end of the day.

  • ShaVerZ_ ShaVerZ™ ツ (@ShaVerZ_) reported

    @ThreeUKSupport @ThreeUK Now when I try to login, a code is sent to the mobile for which account I'm trying to access but as I don't have the phones, I cannot receive the code! Why change, it just causes problems? (2/2)

  • andrewscorgie Andrew Scorgie (@andrewscorgie) reported

    @ThreeUKSupport I've been with very weak signal all day here in the KY8 postal code area, was the same yesterday afternoon too. Is that cell tower dying again in this area? seems to happen a bit too often

  • NckDrk Nick (@NckDrk) reported

    @ThreeUKSupport Live webchat keeps cutting off because I have terrible Internet signal. I just need to know when it will be fixed in my area.

  • Robotohart Rob Hart (@Robotohart) reported

    @ThreeUKSupport Hi, I have found the webchat to be more than useless in the past. This is an issue that has gone on for months. I was assured many times it was sorted, it was an error on my account and nothing was owed. Then with no warning I am being chased by debt recovery! Disgusting!!

  • omar192122 Omar Farooq (@omar192122) reported

    @ThreeUKSupport Well that's your issue, I have logged a complain with the ombudsman

  • s0ccy Nick S (@s0ccy) reported

    @ThreeUKSupport can you help please. have completed form to transfer payg number to contract sim but its been over 24 hours and still not moved over