3 (Three) Outage Report in Hersham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hersham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hersham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Kensington, Fulham, Southall, Wandsworth, Hammersmith, Paddington, Camden Town, Hounslow, Ealing, Woking, Hayes, Guildford and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hersham, England
Latest outage, problems and issue reports in Hersham and nearby locations:
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Wandsworth, England
Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Jonny_Milmer
(@Jonny_Milmer) reported
from
Camden Town, England
@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
from
Kensington, England
@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
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Richard Kingcott
(@RICHARDKINGCOTT) reported
from
Lambeth, England
@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Mark
(@scousemanblue) reported
from
Paddington, England
@ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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@AltJD
(@AJdfegan) reported
Why cant @ThreeUK simply just let you leave their network without hassle. "I want to move as there is no signal at this address". "Yes thank you mam I can see you have no signal so what i will do is give you £3 of your monthly cost"
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Rangers Shirt Lockscreens 55
(@Ger55creens) reported
@Pandz1980 @AlanC_44 @ThreeUK I had the same problem with 3 until I went tits on the phone & they cancelled my contract to get me off the phone. They're shite
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Kris
(@Kris50930426) reported
@ThreeUKSupport Yeah I’m half way through a Sim only contract. I’m not going to pay myself out of the contract when YOUR network doesn’t work. Even today I’ve had people calling me and my phone doesn’t ring. 20-30 min later I get a missed call.
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Manu
(@macor247) reported
@just_1more_fing @ThreeUK @ThreeUKSupport I would but my main phone is network locked..just want something basic.
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Kris
(@Kris50930426) reported
@ThreeUKSupport This Issue is only when I’m at work. 4G network is slow but useable at work. Home, the 5G network doesn’t connect, 4G is hit and miss, calls work fine. Very very scatty network
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Andy
(@Artifextv) reported
@ThreeUK Hi! Im of to Tokyo, you’re website is confusing to say the least referring to what it’s going to cost me to roam. Can you please enlighten me as an unlimited internet customer please? Thanks.
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport very very poor network signal tonight in ng9 area. Can't get on the Internet
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(T)Ed🌹🌈
(@0KF4NT4ST1C) reported
@ThreeUK - telling me I can upgrade but then not letting me pick a phone and tariff available to new customers? WTF is that about?
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Simon Tunstall
(@tunny2311) reported
@ThreeUKSupport 8ND, just tried to send a parcel via Hermes at the local coop as well and it can't be sent because they don't have a signal
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Michelle Daly
(@michelle_daly02) reported
@ThreeUKSupport Executive complaint no. 30954887. This is one really unhappy customer. You’ve left me without calls and data this evening due to your incompetence and lack of communication between departments.