3 (Three)

3 (Three) Outage Report in Hersham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hersham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hersham, Surrey, England 03/01/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hersham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Paddington, Hammersmith, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Hayes, Kensington, Guildford, Merton, Slough, Southall and Redhill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Hersham, England

Latest outage, problems and issue reports in Hersham and nearby locations:

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • scousemanblue Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • VictoriaRose899 VictoriaRose (@VictoriaRose899) reported

    @RoyalMailHelp well done 👏 you've won the most infuriating and shocking customer service award from me... And I've had to deal with @ThreeUK. Sorry Three.. you've lost your trophy! Think Royal Mail have managed to top you in the most annoying and disgraceful customer service!🤬

  • leaaaahtopp leah (@leaaaahtopp) reported

    @ThreeUKSupport this still isn’t working, any help please ???

  • JulianC_70 Julian C (@JulianC_70) reported

    @Kennydy83 @ThreeUK @ThreeUKSupport Same issue here, third day now.

  • ryan45187529 ryan (@ryan45187529) reported

    @ThreeUK Hi my address is not on your system to try and purchase 5g broadband. House been lived in 18 months and new build house. Couldn’t get your Black Friday offer for £21 for 5g. Can you help?

  • Kennydy83 KennyDy (@Kennydy83) reported

    @ThreeUKSupport Hi, no I’m afraid. There’s definitely an issue with Three or with TfL/Three. My partner has Three and same. I have also checked on Twitter and some users relate the same experience.. It seems no one knows what’s going on.

  • Posers890 Anisha (@Posers890) reported

    @ThreeUKSupport Shocking awful service by Three on the Twitter platform. Makes no sense to use web chat to ask to correspond in writing. I shall be writing a letter directly to head office so they can see what advice is being given here

  • marianthux Marianthi Makra (@marianthux) reported

    @ThreeUK hi there. Is there a broadband outage ATM? Our 5G modem isn't giving us any signal at SE5

  • hayles1987 Hayley Price (@hayles1987) reported

    @ThreeUK the absolute worst coverage! I have been at my company for 7 years and in the last 2 it has gone significantly worse. 3 bars and 4G yet I can’t load any pages or apps that require data! #joke

  • VictoriaRose899 VictoriaRose (@VictoriaRose899) reported

    @Jayno4 @SamsungMobile @ThreeUK They're shocking. We took them to the communication ombudsman &won. We were awarded compensation which they reluctantly paid. We were with them for about 8yrs too. The service went down 19 & it was never the same again. They told us to upgrade & it would be better. It wasn't..

  • gamerof2032 player21 (@gamerof2032) reported

    @ThreeUKSupport slow 🐌 the mobile data isn't reliable