3 (Three) Outage Report in Hersham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hersham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (19%)
-
Total Blackout (17%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Hersham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Guildford, Woking, Merton, Slough, Southall, Redhill, Wallington, Windsor, Godalming, Epsom, Hayes, Wandsworth, Mayfair and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Guildford |
Internet | |
| London |
Internet | |
| Woking |
Phone | |
| Merton |
Phone | |
| Slough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hersham, England
Latest outage, problems and issue reports in Hersham and nearby locations:
-
Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
-
Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
-
lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
-
Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
-
richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
-
Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
-
𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
-
Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
-
Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
-
Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
-
R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
-
Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
-
Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane Alexandra Kenny
(@Janealexndra) reported
@ThreeUKSupport I’ve had no 3G since the weekend. Is the network down in south London? Thx.
-
El Ceprino
(@pyoulou) reported
@ThreeUKSupport I d suggest to either cancel this contract and get another one. Or exchange for galaxy S22 ultra or iPhone 14 pro max . As I am not happy to keep this phone for 2 years and pay that much I ll stop the direct debit u can get the ombudsman involved or court, please let’s fixed this
-
Ali Brumfitt
(@brummersphere) reported
@ThreeUK , jumped through a lot of hoops into brick walls. Had many false assurances. Wasted hours of time. Can you please just tell me how to actually get the adult content filter I never asked for or wanted removed from my internet please?
-
Emma
(@EmmaGritt) reported
Just when I thought I had escaped the #**** service of @ThreeUK they just told me that they will continue to bill me for MONTHS after leaving them and joining a new network and then “refund me” in the New Year. Bunch of thieves. AVOID THIS NETWORK! @ThreeUKSupport
-
irene8
(@irene882214844) reported
@ThreeUK can customer services contact me as a priority please? I’ve wasted an hour trying to use the chat service
-
Chris Mann
(@Christerphurr) reported
@threeuk you have to be the worst company ever to deal with for upgrades.
-
H🏖🗺
(@hls1978) reported
@ThreeUKSupport @superdrugmobile Thanks. Yeah I realise it with them but they are next to useless at replying. It’s three network they use though so that’s why I checked your status.
-
Alan Sait
(@alan_sait) reported
@ThreeUKSupport Middle of September. N S and I saying your staff are not aware of what to do re Network VIP list. Can receive normal calls but not from them
-
Kadron Gregory
(@KadronG) reported
@ThreeUKSupport @tkg_codes @ThreeUKSupport is your smartwatch pairing service addon (esim) working now? I have been without this for almost one month now
-
Brett Ebbs
(@DJRubidium) reported
@ThreeUK @samaritans Your company is useless & pathetic at helping a customer, a long time customer with issues with their network and not understand English and cannot communicate well & no good customer service. I need to get my network sorted as I am getting terrible network