3 (Three) Outage Report in Hersham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hersham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hersham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Hammersmith, Epsom, Kensington, Fulham, Southall, Wandsworth, Paddington, Camden Town, Hounslow, Ealing, Woking, Hayes and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Hersham, England
Latest outage, problems and issue reports in Hersham and nearby locations:
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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rick evans
(@evansrick_) reported
@ThreeUKSupport The service on the phone yesterday was so awful I just want to be done with Three. I was flat out lied two twice.
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Becky
(@Becksmithy) reported
@ThreeUK workers tell you lies and have the worst customer service I’ve ever experienced! Get me back to EE when my contract finishes!
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rick evans
(@evansrick_) reported
@ThreeUKSupport That's not what the Three salesperson said when I signed up. It is incredibly unfair to charge a customer for a service they can't receive when they didn't even move out of the council. This is the second time I've had Three salespeople offer something to get me to sign up...
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StarlightMcKenzie 💙
(@StarlightMcKenz) reported
@bulgarianhols @ThreeUKSupport @ThreeUK They just called me to say they can't send a jiffy bag for my upgrade cancellation because something is stuck on my account. Are they planning to take me over the 14 day cooling period and then claim I didn't cancel?
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mini_mum
(@Biddi_babs) reported
@ThreeUKSupport Apparently sum1 has been in touch with him & admitted it's 3's fault not his. So 2 yrs of it affecting his credit rating & all he gets is an "ooops my bad".
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rick evans
(@evansrick_) reported
@ThreeUKSupport Only for it to not be enforceable. I absolutely would not have signed a contract if I knew I would have to have for a service that can't be delivered. That's a pretty awful way to treat customers. I'd like contact information for someone at your head office.
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Becky
(@Becksmithy) reported
@ThreeUKSupport I changed my payment date and confirmed with a lady over the phone. Nothing was obviously done as you have taken the payment from my account today and then had the worst customer service from a man this morning. No apology for his rudeness or an explanation as to why
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rick evans
(@evansrick_) reported
@ThreeUKSupport WTF, that is a total misrepresentation. I am in the same council. And that still doesn't change what I was told that the service agreement could be altered if 5G wasn't available in my new area. That is what your online sales rep told me. Check your records.
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Eve
(@bulgarianhols) reported
@ThreeUK Does Amanda Mcquire Chief Executive Office provide the traing for staff lying proficiency? Corrupt from top down #recordeverycall
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport I've done this twice... ZERO help as we just go round in circles!