3 (Three) Outage Report in Abbey Wood, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Abbey Wood, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at 3 (Three)
3 (Three) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Abbey Wood, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Croydon, London, City of Westminster, Southwark, Swanscombe, Woolwich, City of London, Muswell Hill, Harringay, Dagenham, Newham, Dartford, Gravesend and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bailey
(@_Mark_Bailey_) reported
@VodafoneThreeUK Happy with @ThreeUK for more than 6 years. Sadly had to cancel my broadband contract today due to some shady upgrading my contract without permission. Disappointed but I hope this isn't a sign to come with @VodafoneUK on the scenes... 😞
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kathy duffield/
(@angelicbeing) reported
@ThreeUKSupport signal very poor last few days again ! Internet dropping and phone signal just two bars when it used to be full 4 bars !! What’s going on ? At the very least you could be honest with customers and have a pinned post if signal is having problems
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Anita Collins
(@AnitaSCollins) reported
@ThreeUK @ThreeUKSupport Ordered an upgrade on 3rd May Agreed new contract too Three app says order submitted TUE 333 call said it's out for delivery Raised complaint... RADIO SILENCE ANY CLUES?
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Jay
(@RegiusJay) reported
@ThreeUKSupport internet has been terrible for weeks I called support for help and basically just got told unlucky I have to put up with poor service because I signed a contract, absolutely shockingly bad service
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Rock Dodd
(@rock_dodd) reported
@ThreeUK, though ****, was nothing like as **** as @VodafoneUK . Today, I learn, they have merged. ****! Now I must leave the country if I want a decent mobile phone service provider
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iD Mobile
(@iD_Mobile_UK) reported
@guyrleech @ThreeUK We're sorry to hear this, city centers and train stations can suffer from poor coverage or high volumes, please try resetting your mobile network settings and selecting 4G. Thank you - Jim
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Steven Marshall
(@StevenM200286) reported
Why ******** do I keep receiving calls from foreigners, claiming to be from @ThreeUK and when you Google the numbers, 2 are Kebab shops, and 1 was from a green grocer?? Sick of it.
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Nelly
(@RoyalNelly) reported
@ThreeUKSupport Day three of outage for Mobile Broadband & Phone in CV5, vague apologies for any disruption this may be causing on the website and no timescale for resolution. When will this be fixed and how are you compensating for complete loss of service?
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Jack
(@Jack113948) reported
@ThreeUKSupport I have now been without 4G for a week. 4G bars on phone at full but no access to apps or browser. Customer service dont seem to know what they are talking about. What am I actually paying for?
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Mark Bennett
(@markbenn68) reported
@ThreeUK You make it too difficult. I’ve been a customer for 15 years and staggered at the lack of customer service to upgrade. Obstruction after obstruction. I’m off. #three #3mobile