3 (Three) Outage Report in Abbey Wood, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Abbey Wood, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Abbey Wood, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, City of London, Newham, Waltham Forest, Southwark, Dagenham, Hackney, Tower Hamlets, City of Westminster, Camden Town, Barking, Islington, Enfield Town and Swanscombe.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUK full signal but nothing is loading in #FinsburyPark. No way to find which bus to take. Calling 333, verified and asked be verified again. Asking me my bank about no. No internet to visit my app. Just asking about the signal in the area. They couldn’t help me and hang up.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
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Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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unhappy_george
(@george_hut) reported
from
Islington, England
@ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shondell
(@NipsFlows) reported
It's very unfair Im paying my phone bill after I've had appalling signal all week. @ThreeUKSupport it's been at least two weeks of bad signal you guys need to nice all your customers or we're going else where
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David Crompton
(@_DavidCrompton) reported
@ThreeUKSupport It's just started this evening. You're telling me that I will be without internet for 4 days? How do I find out about compensation for loss of service?
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Natalie Joseph Lingerie
(@NJLingerie) reported
@TalkTalk @TalkTalk dieant answer calls. And I've had enough. I've not had Internet since end of August. I have to rely on @ThreeUK for tethering for a connection and use my mobile data. You're engineers can't be bothered to turn up and I have to lose pay. I want to terminate my contract
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Claudine HD
(@claudinehd7) reported
Really @ThreeUK in your words (and I have the screen shots to prove it) you PROMISE to credit/refund for the lack of service in September 2020 for 4 months ... 12 months on nothing, no network and now as I'm leaving you won't refund me at all ... @MartinSLewis @WhichUK
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Claudine HD
(@claudinehd7) reported
@ThreeUKSupport You have just offered me a further credit to stay when the reason you owe me is because your network is constantly down (& again I have evidence from Three to me confirming this) ??
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PadraigSeamusBalling💚🤍💜
(@SeamusBalling) reported
@ThreeUKSupport @MelanieHoskin Be honest. You are having some 'issues' with the whole network, customer service, operations, investment......
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mentazm
(@mentazm) reported
Another evening of unusable internet in EH6. Trying to work from home but cannot get a stable connection to talk to anyone. Happens once a week it seems just now @ThreeUKSupport @ThreeUK Refuses to connect to 4g. Stuck on H+ and 1meg up/down.
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andy clarke
(@pickypooAndy) reported
@ThreeUK Nice phone, shame about the network promoting it… 😩
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Clive Morris
(@crm_uk) reported
@ThreeUKSupport I need to change direct debit bank details. BUT your system saying I can't until after the 23rd @ThreeUKSupport is the only company that is not allowing me to change instantly What other options can you offer. New customer and not happy!
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Courtney Griffiths
(@cjjgriffiths) reported
@ThreeUK My sim has not worked for 3 days + it's impossible to get through to customer service, finally spoke to someone today + the guy said he'll have to look into next Friday when he's back from annual leave!? i need my phone now