BT (British Telecom)

BT (British Telecom) Outage Report in Ightham, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ightham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ightham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ightham, Kent, England 11/30/2025 14:30

November 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ightham, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Rochester, Maidstone, Gillingham, Tonbridge, Longfield, Bromley, Chatham, Royal Tunbridge Wells, Gravesend, Orpington, West Malling and Swanley.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ightham, England

Latest outage, problems and issue reports in Ightham and nearby locations:

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewSelby3 Matthew Selby (@MatthewSelby3) reported

    @bt_uk we have had an ongoing issues with our Broadband for 2 months! Engineer visits weekly, tickets closed with absolutely zero resolution or compensation. Only one person working who cannot even join a video call - customer service great everything else absolutely pathetic!

  • Demonwheels1 James Godfrey (@Demonwheels1) reported

    @WeAreOpenreach Well that's lovely. But you know what would be even lovelier? If @Openreach would fix the bloody fibre connection outside my house so I can FINALLY get my Internet connection from @bt_uk. I signed-up for the service six months ago. SIX MONTHS. 😡

  • Blackbeard535 Phil Hatton (@Blackbeard535) reported

    New customer @bt_uk had broadband fitted no problem, phone was supposed to be sorted day after, but had problems. When rung customer service got very rude woman telling me I was wrong. Think they need to give lessons in manners there. Very tempted to go back to old supplier

  • baz82921815 baz (@baz82921815) reported

    @bt_uk hi bt we are on bt one. Our broadband as got slow means we are at home- home schooling with devices running to do school work. Is there anyway we could get more speed? Thanks

  • _ShieldPest Shield Pest Management (@_ShieldPest) reported

    In these difficult times communication is absolutely key for small businesses, what a shame we are having a tough time contacting the one company you would have thought would understand this the most! @bt_uk can someone please help us to help our clients keep in touch?

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I hope I get contacted today as since coming you I’ve experienced very bad customer service and false hope from you.

  • I_am_Rooster Aproctoflecticus Blubberman (@I_am_Rooster) reported

    @LozzaFox @virginmedia I think they're in competition with @bt_uk to see who can be the most inept service provider in Britain. BT managed to monumentally **** up my recent installation over two visits & hijack my work line, after specifically telling them I needed a separate or split line.

  • the_SteveBall Steve Ball (@the_SteveBall) reported

    @BTCare any idea if the engineer who was due between 08:00 - 13:00 is going to be in contact. It’s been made clear I will be charged £130+ Vat if I fail to meet the contract - do you have any update?

  • type1trouble Alia 💁🏽‍♀️ (@type1trouble) reported

    @bt_uk Is there a known outage in London? We are having trouble connecting to the Wifi and it seems as though others are too. However, your website says no faults. Please confirm.

  • Loobies15 Linda Cackett (@Loobies15) reported

    @bt_uk @EE Hope this will be better than service I am receiving from BT. Trying to run admin for the school from home and you have now virtually made it impossible!!