BT (British Telecom) Outage Report in Ightham, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ightham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ightham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ightham, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Gillingham, Royal Tunbridge Wells, Rochester, Sevenoaks, Westerham, Tonbridge, Bromley, Maidstone, Longfield, Chatham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ightham, England
Latest outage, problems and issue reports in Ightham and nearby locations:
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Lou ⚽️🏴☠️
(@Old_Fart_) reported
@JarekAnd @bt_uk Bt landlines and mobiles calling Ukraine are free, what’s it got to do with non bt customers on roaming? That’s down to the other operators you may be connected to
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Fruit Bat
(@thefruitbat69) reported
So @bt_uk our Internet in BA16 has been down for the last hour, router flashing pink even after trying to reset, turning off/back on. What is going on ?
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Jeremy Baker
(@jbee68) reported
@VodafoneUK Why, during a very upsetting time do you make dealing with bereavement so difficult? Your frontline team are hopeless to help, even when LPA reference numbers, photos of passports are shared. @bt_uk and even financial institutions don't make it this difficult. Help!
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Jeremy Baker
(@jbee68) reported
@VodafoneGroup Why are you making the dealing of the bereavement of my parents so difficult? No other companies, including @bt_uk are demanding such details, when the LPA reference code is enough. Your processes and procedures are antiquated and your poor team won't help.
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Ana 🇵🇹
(@SnixxLovato96) reported
@bt_uk had absolutely no customer service whatsoever. Loyal customer here and getting treated like crap.
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Robin
(@RobinHood2022) reported
how much can we trust #trustpilot? they take down genuine reviews of dreadful companies like @bt_uk, yet let @bt_uk's own employees leave fake 5* reviews on their site? shocking abuse of the system. BT are THE WORST. #avoidBT
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rachcaisley 💙
(@rachcaisley) reported
@bt_uk Hi I keep getting weak signal message on my bt tv box any ideas how to sort problem. Can't watch certain channels tv having to watch on catchup.
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John Harper
(@the_john_harper) reported
@btsport Hello, very excited for the @supercars season starting and you appear to not be showing the first race next weekend? Will you be showing it at all? Last year we missed several races and I don’t want to have to cancel subscription and pay for another service
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sunshineandswordfights 🏴☠️
(@sunandsword) reported
@btbusinesscare Spoken to at least 4 people & got absolutely nowhere. The service we have received since day one has been horrendous
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Durrant Plumbing & Heating Engineers Ltd
(@durrant_ltd) reported
@bt_uk come on!!! I need to get my emails, terrible service and charge too dollar!!! 😡😡😡😡