BT (British Telecom)

BT (British Telecom) Outage Report in Ightham, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ightham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ightham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ightham, Kent, England 01/09/2026 12:45

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ightham, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Royal Tunbridge Wells, Maidstone, Bromley, Gillingham, Rochester, Sevenoaks, Westerham, Tonbridge, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ightham, England

Latest outage, problems and issue reports in Ightham and nearby locations:

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • larrycon1967 lc (@larrycon1967) reported

    @bt_uk He never got here but phone and explained all and the Internet was restored about 8.30pm last night

  • fhh82 Thomas Brown (@fhh82) reported

    @bt_uk At this still goes on after cutting me off an hour and half on the phone raising a complaint. Signing up as a new customer. BT still charge me the full amount of my old bill. Although apparently I’m no longer a customer. #useless

  • CatShitNimby CatShitNimby (@CatShitNimby) reported

    @bt_uk Yes but they're a circular nightmare. Forgot your login details? We'll email them 🤔 Any other ideas? This must happen all the time, esp with old folks. Thanks

  • colinacland Colin Acland (@colinacland) reported

    @bt_uk I’ve been a BT customer for years always been satisfied recently had new faster fibre broadband fitted so far all good and fast I would like to use the phones that come with it but unfortunately the plans do seem quite expensive

  • GFX2001 Ian Robson (@GFX2001) reported

    @bt_uk I am confused why a problem that BT caused which means I have no phone or broadband requires me to wait 72 hours before contacting BT again to start to get this resolved? Some rubbish able the status of an account can't be changed for 72 hours after previous charge?

  • burgndyonaplate Burgundy on a Plate (@burgndyonaplate) reported

    @bt_uk Funny you should ask.I pay a premium price for a below average email service & I am about to make a claim against BT for years of inconvenience including non existent spam filter, loss of important historic emails, constant locking out of my account on my iMac.The list goes on.

  • UnbearableBarry Barry Garlow (@UnbearableBarry) reported

    @BAKETHEBEST @btsportfootball @btsport They don’t give a **** about the fans at all

  • matt_timson Matt Timson (@matt_timson) reported

    318MB into a 767MB upload - at less than 1mbps. Can anybody explain to me how this is even possible, nearly a quarter of the way into the 21st Century? This isn't some aberration, by the way - this is just the speed @bt_uk thinks is okay to sell as a service. Unbelievable.

  • garypine Gary Pine (@garypine) reported

    @btbusinesscare For what a poor online experience, I was later contacted by one of your 2nd or 3rd line team (Else) and they did a sterling job sorting out the issue and, fixing another challenge that I'd forgotten I'd given up on years ago.

  • Punkoala1 Punkoala (@Punkoala1) reported

    Well update on the Internetgate: been told by @SkyHelpTeam that on their systems @WeAreOpenreach where due to come out today 13:00 - 18:00. Mrs punk has found out from our neighbour who phone @bt_uk it was never today but the 6th Feb. This is beyond a joke now 21 days outage.