BT (British Telecom)

BT (British Telecom) Outage Report in Ightham, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ightham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ightham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ightham, Kent, England 01/14/2026 15:55

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ightham, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Swanley, Bromley, Orpington, Royal Tunbridge Wells, Maidstone, Gillingham, Rochester, Sevenoaks, Westerham, Tonbridge, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSwanley Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ightham, England

Latest outage, problems and issue reports in Ightham and nearby locations:

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aunty911 Karen Brennan (@aunty911) reported

    @jamclarkey @bt_uk Thank u James. My hub is down stairs & corded phone upstairs. As try to keep wifi / wireless out the bedroom. Not sure if the suggestion works. My husband worked 4 BT as an engineer (27 years) ill show him what u have suggested but after all the lying, think we'll go elsewhere. X

  • Heavener_67 Bridget💙 (@Heavener_67) reported

    @bt_uk Hello BT. Why is your Broadband so consistently awful? Why can't you just do better?

  • fmworldbyamanda Amanda Rostron (@fmworldbyamanda) reported

    @bt_uk I have no bt Internet and paying £89 a month cnt get through on phones bt look at my issues wa11 area no internet

  • lilmissdebs Debbie Johnston (@lilmissdebs) reported

    @bt_uk your customer service is an absolute disgrace as is the actual service we pay for! I’d appreciate a call from someone in customer services please.

  • richthemaster Richard 💙 (@richthemaster) reported

    Any chance you can help and 83-year-old lady customer of yours, living on her own with broadband connection issues. Upload speeds of less than 5mb, and streaming issues. @bt_uk not answering calls and when one answered, cut off with no call back @MartinSLewis

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @bt_uk Had my call, still no progress, you still can't get hold of the patch lead. Hang your heads in Shame, BT. Disabled and without BB since 20th August.

  • SuperonlinePR INTERNATIONAL NEWS NETWORK (@SuperonlinePR) reported

    @bt_uk outage in kent

  • sueleckenby Sue (@sueleckenby) reported

    @bt_uk I’ve been a customer for 25 years and today have asked for a better deal on broadband and phone as sky are cheaper to be told you can’t help. Very disappointed and I didn’t want to have leave but times are hard

  • quietwatersmeet Lizzie (@quietwatersmeet) reported

    @IslamicChaplain @bt_uk Poor service 😖

  • PrasanModasia Prasan (@PrasanModasia) reported

    @bt_uk When you say book a new appointment-do you mean book a new moving home appointment, it’s not very clear. When I spoke to your colleague on the phone yesterday about the cut cable - he said the engineer would report a broken line - but the engineer never turned up.