BT (British Telecom) Outage Report in Ightham, Kent, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ightham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ightham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Ightham, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Rochester, Maidstone, Royal Tunbridge Wells, Dartford, Tonbridge, Chatham, West Malling, Sevenoaks, Orpington, Gillingham, Swanley and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ightham, England
Latest outage, problems and issue reports in Ightham and nearby locations:
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
-
sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
-
Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
-
Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
-
Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
-
Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
-
Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
-
Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
truckintrader 🏴
(@truckintrader1) reported
@bt_uk No thanks, due to your slow reply and shocking customer service, I’ll be moving to virgin media
-
Tim Dixon
(@ItsTimDixon) reported
@bt_uk Day 6 Scott. These extremely important Christmas zoom calls are now only a few days away. Assuming your technical colleagues at the exchange are working on the issues over this weekend?
-
Tony
(@Tonysmini) reported
@justgirl_h @bt_uk @OpenreachHelp Are you trying to get a service with BT or another provider? Whoever it is, they need to book an appointment for an Openreach engineer to come and rescan the ONT, or replace it. Does it have a solid green PON light?
-
Luce
(@luceorsomething) reported
@bt_uk hi, I had my internet installed on the 15th and it has been down for the last two days. The fix ETA may be until the 24th December. However, I need the internet working by Monday so I can work. Please can this sorted out ASAP. Thanks.
-
I need a squad
(@rantingacclols) reported
@bt_uk I’m in Windermere & I’ve just got a smart hub 2 and it’s been flashing orange for a day but hasn’t connected. We’ve tried all the trouble shooting but it isn’t working. Is the broadband service working in Windermere? And if it isn’t, do you know when it will be? Thanks
-
Claire Staples
(@SClazza) reported
@bt_uk GP involved in COVID response and vaccine delivery. Broadband not working since Friday when your engineers came to fix landline issue. I need internet connection NOW!!! #notokay #fail
-
Martin Edwards
(@Caledfryn) reported
@bt_uk Hi Nick, thanks for getting in touch. Didn’t manage to get through (hour waiting) and online doesn’t let me explain the issue of the damage caused by workers from Scottish Power energy workers. I’d greatly appreciate some help with this issue.
-
Phillip Pickstock
(@P_C_Pickstock) reported
@bt_uk Yes - having problems dealing international numbers - line checked via your bot and reports “Ok” the number that I am trying to dial is 0081 434 850065
-
Heather
(@justgirl_h) reported
Everytime I call it takes hours to get through, I know what the problem is. Can someone just take responsibility and get me reconnected! Have also filed a complaint about this ongoing issue! @bt_uk @OpenreachHelp
-
Gareth Wilson
(@ironman_gaz) reported
@bt_uk I’ve spent over 6 hours on hold over the past week trying to speak to your connections team on that number. The last two days I’ve been promised updates which I’m still waiting on. Your customer service is a bit of a joke to be fair.