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BT (British Telecom)

BT (British Telecom) Outage Report in Ightham, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ightham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ightham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Ightham, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Rochester, Royal Tunbridge Wells, Edenbridge, Gravesend, Maidstone, Sevenoaks, Gillingham, Orpington, West Malling, Bromley, and Dartford.

CityProblem TypeReport Time
Chatham Internet 4 days ago
Rochester Internet 7 days ago
Chatham Internet 7 days ago
Royal Tunbridge Wells Internet 9 days ago
Edenbridge Internet 10 days ago
Royal Tunbridge Wells Phone 12 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ightham, England

Latest outage, problems and issue reports in Ightham and nearby locations:

  • DaniVegaNFL
    Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • BeckyMcDonaldpt
    Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • LorriLangridge
    lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • loulou009
    Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • cat_la
    Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • DaveB_mcfc
    DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • BeckyMcDonaldpt
    Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • DaveB_mcfc
    DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • DanfromtheSouth
    Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • adampearceuk
    Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • JanetEBaldwin
    Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • allarsenalchat
    All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • SueRooVan
    Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England

    @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

  • BowlesAnd
    George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • helsdell
    Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • eakangk
    Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • shade306
    Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • sarahcoburn
    Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • helsdell
    Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • right_protocol
    Shahzad Ashfaque (@right_protocol) reported

    @bt_uk wtf is up with the broadband in Broughton Milton Keynes? I am not paying extortionate monthly charges for no internet. Some of us have to work

  • spiller_julian
    julian spiller (@spiller_julian) reported

    @bt_uk I can safely say BT is the worst company I’ve ever been connected with. Having an o toning issues for over a year during the time they never opened a complaint when I asked on every call and said as clearly dissatisfied. Today. Called to cancel as soon as the person ..

  • Mimi050667
    Mimi 💙 (@Mimi050667) reported

    I can’t believe @bt_uk are going to take two weeks to fix a problem, leaving me without internet or phone and unable to work!!! The fault coincided with work on the telegraph pole connecting my house but the workman just laughed and told me it couldn’t have been them 😡#BT

  • laurencemarks64
    LaurenceMarks (@laurencemarks64) reported

    @bt_uk Spotting the scams isn't too much of an issue.. its the fact that I get at least one a day. Surely you can track and stop them..

  • missfowler_
    Karen (@missfowler_) reported

    @bt_uk Absolutely #poorcustomerservice Treated as though I’m stupidwhen if they’d actually read messages properly! Will NEVER use @bt_uk services, it shouldn’t come at a cost to the customer to resolve THEIR problems!Elements of #discrimination Can’t even provide a correct email!

  • gsb8989
    Gavin Bal (@gsb8989) reported

    @bt_uk why am I receiving confusing/conflicting information from the support team. I have no internet for the past 3 days and I’ve received emails saying it’s fixed, a representative saying it’s internal and another saying it’s external issue for open reach??

  • AJ_Gold19
    Andy Gold (@AJ_Gold19) reported

    @bt_uk I'm eligible for a reward Mastercard but as I log in I get absolutely nothing. Can you help please?

  • zombietraitor
    Jonathan Gorton (@zombietraitor) reported

    @bt_uk we seem to be having issues with our business land line, it's not been working all day and when we call you on our mobile we get passed to someone else and get cut off. Please can you help?

  • ragingrodent
    Matt (@ragingrodent) reported

    @bt_uk Hi Rita, The details I used was my New Customer login detail, my accounts been activated, I would assume that It would be the same details I use for my online access

  • missfowler_
    Karen (@missfowler_) reported

    @bt_uk I have paid for a service that I have not received and the customer service to get this resolved is ridiculous. It shouldn’t have to cost me to fix your error! There is no direct email on the site and the ones I’ve been given don’t work! #bt #poorcustomerservice