BT (British Telecom)

BT (British Telecom) Outage Report in Worthenbury, Wrexham, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Worthenbury, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Worthenbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Worthenbury, Wrexham, Wales 01/20/2026 13:45

January 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Worthenbury, Wrexham, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomOswestry Phone
United KingdomOswestry Phone
United KingdomOswestry Internet
United KingdomWrexham E-mail
United KingdomMold Internet
United KingdomTarporley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Worthenbury, Wales

Latest outage, problems and issue reports in Worthenbury and nearby locations:

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • cryo_nebula Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • Paskins_tache Supersub🇿🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Paskins_tache) reported from Buckley, Wales

    @simonwxm Shit that, sort it out @btsport

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • AlanKay2 Alan Kay (@AlanKay2) reported from Ffrith, Wales

    @unimaginative01 @btsport Awful. Really gets on my nerves

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • AlanKay2 Alan Kay 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AlanKay2) reported from Ffrith, Wales

    @SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague

  • MattHellen matt hellen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MattHellen) reported from Buckley, Wales

    @bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.

  • em_____6 Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • michaelgstokes Klem Fandango (@michaelgstokes) reported from Gresford, Wales

    @reeves0558 @fearlessidzine @btsportfootball @btsport @RobbieSavage8 @Wrexham_AFC I agree but it’s not way traffic either, a poor game so far.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England

    We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • Nic_Nac_Ola Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported from Rhosllanerchrugog, Wales

    .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StarrOutlook (((StarrFaithful))) (@StarrOutlook) reported

    @bt_uk Thank you, I did and it said nothing. However I did a line check and it said there was a problem. Confusing. Hopefully it's being sorted now

  • Frank27588842 FrankeMcFrankFace (@Frank27588842) reported

    @Matt40280986 @bt_uk Get help sonny

  • altanswer You Matter 💯% ➡️Banks Don't Lend Money⬅️ (@altanswer) reported

    @bt_uk how long will the outage is the charminster area of Bournemouth continue? No Internet for the last 12 hours.

  • Bognor_Stavros John Jefferies (@Bognor_Stavros) reported

    @bt_uk Are you having issues in BN16 area tonight my friend lives in Rustington and currently has no Broadband service #noservice @fizzy_kate

  • GD201201 DG (@GD201201) reported

    @bt_uk who do I need to speak to about getting a better deal for being a loyal customer? I’ve called and then been cut off after being on hold, online chat no help! Not good when Vodafone, talk talk, etc are less than half price what I’m paying now. I’m out of contract by the way

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Seriously? I thought you were going to help.

  • KNZOproductions KENZO H (@KNZOproductions) reported

    @bt_uk is there a problem with your service in Bristol at the moment? Im iN BS3 - Ive seen an open reach man working on my street all week and suddenly my Bt box has got the orange light - any help you can give?

  • helenrichmond70 Helen Richmond (@helenrichmond70) reported

    @bt_uk do you think keeping people on hold to your fraud department for 48 minutes with no human being shows your concern about banking safety? I’ve had to hang up now so will start the whole rigmarole again in the am. Not happy. It’s a bloody fraud department ffs.

  • whereisfoodrtp poorhungrydepressed (@whereisfoodrtp) reported

    @bt_uk B61 here, broadband has been going in and out for two hours now 😭 help

  • anfieldjon Jon Bailey (@anfieldjon) reported

    @bt_uk i had a really awful experience with bt but steven Kennedy who eventually sorted the problem deserves alot of credit! I dont know who his manager is but hes an absolute star- over and above to get things done🙌