BT (British Telecom)

BT (British Telecom) Outage Report in Tanfield, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tanfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tanfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tanfield, County Durham, England 01/21/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tanfield, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Hebburn, Durham, Blaydon-on-Tyne, Gateshead, Chester-le-Street, Jarrow, Washington, South Shields and Consett.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne E-mail
United KingdomHebburn Wi-fi
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Tanfield, England

Latest outage, problems and issue reports in Tanfield and nearby locations:

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahWalter15 Hannah (@HannahWalter15) reported

    @AdamGeorge_ @bt_uk What area are you in? Mines gone down too in Liverpool, been down since 2pm and gave up trying to call due to long wait times

  • Taz_zie Sarah (@Taz_zie) reported

    @bt_uk Connection is atrocious, numerous engineer visits, told it’s a different but external issue/fault each time. Last engineer recommended a hybrid hub; whilst he was here, BT reduced our ‘guaranteed speed’ to 1mb from 3mb with no warning or discussion.

  • Chr15DFC Chris Main (@Chr15DFC) reported

    @st3veno91 @btsport Thank goodness im not the only one who thinks the same. Its awful! Same last night when Marseille scored. Was a case of “no prizes for guessing who scored then…” between my wife and I

  • Taz_zie Sarah (@Taz_zie) reported

    @bt_uk numerous engineer visits because of atrocious Broadband ‘service’, each time told it’s an external issue or fault. Until we asked for the hybrid hub that the last engineer recommended & now being told it’s a fault inside the house. Shocking customer service & attitude.

  • FootballHub_IQ Darth Kane (@FootballHub_IQ) reported

    @bt_uk Hi guys your wifi sucks

  • CEdvardz The Edvardz (@CEdvardz) reported

    @bt_uk Help! I’m with @virginmedia and they are unbelievably poor in terms of customer service. The only redeeming quality is a 100Mbps service. I’d leave for anything >80Mbps. #virginmediaisdodgy

  • Lifeobserver10 Lifeobserver (@Lifeobserver10) reported

    Chelsea v Zagreb female co-commentator is just awful. So boring, so predictable. Her tone and manner of speaking is torture to listen to. Makes the game a bore fest.#btsport #chelseafc

  • HannahWalter15 Hannah (@HannahWalter15) reported

    @bt_uk BT down in L19 area? Your website said it was due to be fixed at 20:13 but the fix time has now gone and still no internet. 40+ minute wait to get though to someone, cba. Second time this has happened in 2 weeks, appalling service

  • gckearney G Kearney (@gckearney) reported

    @bt_uk was on to tech support as bt sport not working. Told me to turn off router, which cut the call. Will they ring back?? Or am I on hold again

  • Hayley_Westcott Hayley Westcott (@Hayley_Westcott) reported

    @bt_uk Hi, the apps aren’t working on our BT box and neither are the BT sport channels - despite them being part of our package and nothing changing with our contract etc. Wifi connection is fine. Can you please help? Thanks.