BT (British Telecom)

BT (British Telecom) Outage Report in Tanfield, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tanfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tanfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tanfield, County Durham, England 05/07/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tanfield, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Durham, Sunderland, Washington, Whitley Bay, Hebburn, Consett and South Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tanfield, England

Latest outage, problems and issue reports in Tanfield and nearby locations:

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Harlow Hill, England

    Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Whitley Bay, England

    @btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LolSylvanus SammyStepho (@LolSylvanus) reported

    @bt_uk @jordmarley I'm also getting this problem.

  • PhilBur76917612 Phil Burns (@PhilBur76917612) reported

    I wish @bt_uk would back off with the renewal crap I know it’s due to finish in a few months but I’m still considering what to do!

  • budleewilkinson Bud Wilkinson (@budleewilkinson) reported

    Can’t get onto my @btsport account, wicked 👍 Great service.

  • margyhanson21 Margaret Hanson (@margyhanson21) reported

    @bt_uk waited on phone 25 mins from 4.15pm to be asked for my mobile number,then he told me to hang up home phone and he would ring me back on mobile - still waiting

  • RavC ʀᴀᴠ ᴄʜᴀᴅᴅʜᴀ (@RavC) reported

    @bt_uk disgraceful service over 1 hour on the phone just to switch a sky viewing card and being passed pillar to post and then being left on hold and then being advised to switch to BT when all I want is a a simple change. ABSOLUTE DISGRACEFUL SERVICE.

  • DuncTM Duncan Mather (@DuncTM) reported

    What awful pricing @btsport £25 for existing customers for a month..... almost the same as @SkySports but with a couple of games of interest to most on a good week or £15 as long as you sign up for 2 YEARS!!!! WFT?!?! Plus minority sport filler few care about. #greedy #ripoff

  • RavC ʀᴀᴠ ᴄʜᴀᴅᴅʜᴀ (@RavC) reported

    @bt_uk I have cut the phone off after a whole one hour of waiting. Your customer service is terrible. I wish no one used you. Absolutely rubbish. Joke of a company. Get your house in order. Sort out your customers needs!!!!

  • zenbubblegum August Schulz (@zenbubblegum) reported

    @pipmcgowan @bt_uk Try months and months. BT’s sport platform is an absolute joke. The problems are never fixed, season after season. We’re the real schmucks, though, still paying good money for this abysmal “service” and hoping it wil get better.

  • johng225 John (@johng225) reported

    @lizziesdj @bt_uk No problem. Is yours working yet? Mine isn’t :(

  • MauryaSomesh Somesh Maurya (@MauryaSomesh) reported

    @nicolab77 @bt_uk How come BT's customer service isn't aware? I raised this issue an hour back and they admitted that their login isn't working. This is just an automated message