BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Hertfordshire, England 06/01/2025 14:20

June 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Royston, Hemel Hempstead, Hatfield, Dunstable, Stevenage, Harpenden, St Albans, Hitchin, Welwyn and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomRoyston Phone
United KingdomLuton Internet
United KingdomHemel Hempstead Internet
United KingdomHemel Hempstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England

    @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • keithfreshwater keithfreshwater💙 (@keithfreshwater) reported from Flitwick, England

    @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • Timmsantiques S & S Timms Antiques (@Timmsantiques) reported from Flitwick, England

    @btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!

  • spoonrmicroblog Martin Spooner (@spoonrmicroblog) reported from Luton, England

    @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • Timmsantiques S & S Timms Antiques (@Timmsantiques) reported from Toddington, England

    @btbusinesscare Whys you smarthub 2 wifi performance so horrific today? Is there a known issue at the moment, or have you pushed new firmware overnight or something which has broken it? Nothing in my setup has changed, but every one of my wifi devices is constantly disconnecting/reconnecting???

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • GursSehmi Gurs Sehmi (@GursSehmi) reported from Hertfordshire, England

    I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

  • spoonrmicroblog Martin Spooner (@spoonrmicroblog) reported from Luton, England

    @bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.

  • killawat Martin Watson (@killawat) reported from Luton, England

    Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • phil_k92 Philip Krajewski (@phil_k92) reported from Nash Mills, England

    @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cricket_Things All Things Cricket (@Cricket_Things) reported

    What shite coverage @btsport … never happened on #skysportscricket #Ashes

  • steveslater1987 Stephen Slater (@steveslater1987) reported

    @DavidEasson I hadn't used the @btsport login since 2017!... wish I hadn't bothered...

  • matty_leigh MLB (@matty_leigh) reported

    @bt_uk Quick reply thanks! I think its more a problem with the website just FYI, could be effecting everyone who tries to use it..

  • MarkLong06 Mark Long (@MarkLong06) reported

    @Ossiejc1 @btsport They would never have their own cameras set up in the ground. They would take the camera feed from the host broadcaster and just have their own comms. Thats the only difference between BT and Sky, the fact that BT don't have their own comms...

  • finbj6 fin bj /FSG OUT (@finbj6) reported

    @misha_patel_89 @SkyCricket @btsport not a bad thing tho is it

  • ryl23_ Ryan Luong (@ryl23_) reported

    Give the bloody broadcasting rights back to @SkyCricket. This has got to be the worst production, ever. @btsport

  • Icoach_mattw Matt Watson (@Icoach_mattw) reported

    @TheExiledRobin @btsport Damn got that awful black score block at the bottom of the screen again.

  • s_haslam Scott Haslam (@s_haslam) reported

    @btsport very poor coverage of the ashes, don't care about the pocture going but it would of been good to have some impartial commentary!! Won't be watching the series due to this awful showing!

  • imcgov Blueyorkie (@imcgov) reported

    @btsport get off cricket with immediate effect. Shocking punditry, poor coverage, and if you’re going to bid for the ashes then at least send commentators that aren’t ex Aussie cricketers. Shambles.

  • Nicholosophy Nick (Sheila's Version) 🏳️‍🌈 (@Nicholosophy) reported

    @FiddMichael @btsport It's an issue in Australia. Don't blame btsport.