BT (British Telecom) Outage Report in Over, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Over, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Over and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Over, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Needingworth, Cambridge, Saint Neots, Saint Ives, Ely, Brampton and Mepal.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Needingworth |
Internet | |
| Cambridge |
||
| Saint Neots |
Wi-fi | |
| Huntingdon |
Wi-fi | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Over, England
Latest outage, problems and issue reports in Over and nearby locations:
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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zander
(@zanda_89) reported
@bt_uk Have recently purchased (November 2020) a BT Baby Smart monitor, the parent unit keeps loosing signal with camera even when in close proximity. This keeps occurring and needs resetting 4-5 times per week. Please could you DM me to discuss...regards
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John Carlisle
(@ProJohnCarlisl) reported
@bt_uk Because you have a crap service
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P
(@Pavsingh15) reported
@bt_uk @OpenreachHelp Hi engineer was supposed to come friday between 1 and 6pm no show. No phone call to explain and got a msg today saying arrival between 8 and 1 and no show again. Shambolic service will be taking my complaint to the highest level. Ridiculous service
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P
(@Pavsingh15) reported
@bt_uk Hi engineer was supposed to come friday between 1 and 6pm no show. No phone call to explain and got a msg today saying arrival between 8 and 1 and no show again. Shambolic service will be taking my complaint to the highest level. Ridiculous service
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Matt Rogers
(@bliprogers) reported
@bt_uk ah my old friends.... currently at 1hr 30 minutes waiting on the phone to get through. I have an issue with a home move that I urgently need to discuss as you made such a mess of the last one. I fear we will become reacquainted over social media in the next few weeks 🙄
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sambeau
(@sambeaujones) reported
@itvMLshow Have you thought about investigating how hard it is to cancel an account, especially during a pandemic when phones have been jammed. You can move a @bt_uk to a new house on their website—you must phone to cancel. Makes no sense (unless it's to stop you cancelling).
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Harriet
(@harrietpenhale3) reported
@bt_uk Hi Elaine, the issue is I can’t use the broadband I’m paying for due to being too slow. I was told when I first set up an account it would be done the next day I upgrade and take 5 days to work. Now I’m having to wait 2 weeks. Surely theres an option for an emergency?
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Harriet
(@harrietpenhale3) reported
@bt_uk This is an emergency as I can’t use the broadband I’m paying for which is stopping me from working. What do you define as an emergency appointment ?
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Jane Gregg
(@janey2316) reported
@bt_uk any chance of someone answering the customer services number in the near future?!?!? 😱 broadband problem but getting nowhere online or landline!!
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Andy Hart
(@fandangogroover) reported
@bt_uk Yes. Already heard back. They have found a fault and are sending an engineer our tomorrow. Thanks for your help.