BT (British Telecom) Outage Report in Ottershaw, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Slough, Epsom, Feltham, Chertsey, Bracknell, Lightwater, Aldershot, Maidenhead, Woking, Walton-on-Thames, Southall, Ealing and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
-
Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
-
Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
-
Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
-
Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Will Bennett
(@WillBen86044731) reported
@BenzoEnzoMk2 @SkyHelpTeam @btsport Same issue with me
-
mel 🧚🏼♀️
(@MelissaJadeex) reported
@bt_uk When we had our Sky broadband changed to Ultra fast few weeks ago, they fitted a BT box. The sky broadband hub is connected to the BT one, but it seems to be the BT box causing the issues. We don’t actually have an account with BT
-
Chris Harkins
(@Harky83) reported
@btsport Michael Owen is worst commentator ever, thats what u call getting over it, he leans back slightly that’s a grass cutter, he’s a ******* moron,
-
Matt Jacobs
(@MattJacobs68) reported
@bt_uk No, it’s not arriving until Monday but they have been told their complaint has been ‘resolved’! This simply isn’t good enough! They are 81 and 89 years old and have had to deal with you via text chat help. @MoneyTelegraph
-
Pascal Jacquemain 🇫🇷in🇬🇧 #BloodyMigrant
(@jacquep) reported
@bt_uk hi, sent you a DM. We are rejoining you and you're supposed to take over the line and TV service on 30 November. We have not received anything (hub, TV box...) thus far. Should we worry?
-
Ross Field
(@ross_F1984) reported
@btshopuk Do you have a contact number for Customer Services? I cannot see one on your site. @bt_uk
-
Ton 618 fan
(@KWAKUASARE316) reported
@themichaelowen said on @btsport Liverpools problem is if they have 8 players out. Well just like any team would have problems? But as it is vs Arsenal had Gomez, Robertson, Keita, Milner, Jones, Elliott, Firmino, out injured with @JHenderson not fit to play but won 4-0 #LFCPOR
-
Lizzie O'Meara
(@lizzieomeara) reported
@btsport if I a Have a BT Sport package with Virgin Media is it possible to use the BT Sport app? My TV does not support the Virgin Media TV GO app.
-
kyogo barry-stanners
(@AwhYeh) reported
@bt_uk I can login on the iphone app. I can't login on my computer. I have tried different browsers, clearing cache etc. I also could not login on my TV app last night.
-
kyogo barry-stanners
(@AwhYeh) reported
@bt_uk can't login to BT sport on chrome or safari and. the web pages keep hanging. it won't let me reset my password either. I'm logged in on the iphone app though and so can see I still have paid service. how do I fix this?