BT (British Telecom) Outage Report in Ottershaw, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Ottershaw, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Bracknell, Dorking, Hounslow, Slough, Camberley, Guildford, Feltham, Chertsey, Brentford, Southall, Isleworth, Ealing, Richmond, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Wi-fi | 3 days ago |
|
Bracknell
|
Wi-fi | 3 days ago |
|
Dorking
|
Internet | 6 days ago |
|
Hounslow
|
Total Blackout | 7 days ago |
|
Slough
|
Internet | 7 days ago |
|
Camberley
|
Internet | 9 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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Vik Seth (@vik_seth21) reported from Hillingdon, EnglandShocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Mathew Wood (@matw69) reported from Richmond, EnglandWell done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Peter McLoughlin (@lastminutepete) reported from Hillingdon, England@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, EnglandI move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Carlo Zoccali (@carlozoccali) reported from Woking, England@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Radio Facilities (@RadioFacilities) reported from Hounslow, England@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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David Cheung (@AviatorDavid) reported from Hillingdon, England@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Daisy McAndrew (@daisymcandrew) reported from Brentford, England@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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James Vertigan (@jamesvertigan) reported from Ealing, England@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Heather Caudle RN (@heathercaudle) reported from Camberley, England@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Marzenna Czubowicz (@MarzennaC) reported from Brentford, England@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Nitin Suriacant (@Nitin_s1) reported from Brentford, England@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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George⚽️ (@gww1996) reported from Spelthorne District, England@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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David Cheung (@AviatorDavid) reported from Hillingdon, England@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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Graham Le Fevre (@MaverickLegacy) reported from Brentford, England@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Vik Seth (@vik_seth21) reported from Hillingdon, England@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Vik Seth (@vik_seth21) reported from Hillingdon, England@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Robert Woolley 🇬🇧🇮🇪🏴 (@robertwoolley) reported from Brentford, EnglandIt rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Alex Smith 🦊 (@alexandasmith) reported from Farnborough, EnglandThought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Maitland '****' Kelly (@kelly_maitland) reported@bt_uk I've just cancelled my 700 minutes unlimited package. We don't use the landline much. I accept there is an increase each year, however, this is above the rate of inflation. At the minute rises like this do not help customers already in a difficult position.
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Heather Tweed (@heathertweed) reported@bt_uk PS our case is being ‘managed’ unfortunately it’s being ‘managed’ extremely badly and with no resolution in sight. How does it take 50 mins on hold to check a diary… then allow customers to wait in all day 4 times with no information or communication?
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R (@roroism) reported@bt_uk my bill has randomly gone up by £5 and also I’ve noticed you’ve been overcharging on the attached mobile contracts across 3 sims. Been trying to call and can never get through. How can I submit the complaint in writing?
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Andrew Miller 🇬🇧 🇺🇦 (@WeddingPhots) reported@bt_uk All was going well until your customer service operators decided to tell a series of fibs and then deny it. Shame I record my calls to enable me to make notes afterwards. Formal complaint will be going in.
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Normski (@out4cake) reported@bt_uk what on earth is happening here in Somerset? Second day of being kicked off the internet every 5 minutes. Is anyone doing anything about it? Can’t get hold of any (un)help lines.
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chris philips (@commercialkid) reported@btsport Would like to thank Gemma in your tech department in Newcastle. For her help getting my BT Sport HD package back working, after a few days of calls which no one seemed to know what the issue was. Cheers Gemma.
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Layton (@Chxrm93) reported@bt_uk Is the WiFi down in South West please? Not sure if it's a "me problem' or on your end, ty
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Heather Tweed (@heathertweed) reported@bt_uk ‘•If we don’t activate landline or broadband on the day we promised, you’ll receive £5.25 compensation automatically •Plus you’ll receive another £5.25 for every extra day you have to wait, not including the day your service is activated’
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Chris Ellis (@intrbiz) reported@bt_uk Switching to mode 2 fixed the issues. Resulted in a roughly 600x reduction in jitter a d 30x improvement in throughput. I'm a software engineer, I'm interested in what clearly broken feature mode 3 turns on. I can't be bothered to go and look at becon frames, now I've fixed it
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Heather Tweed (@heathertweed) reported@bt_uk We note @guardian consumer has a case over many months where customer was only listened to once Guardian had intervened. …