BT (British Telecom) Outage Report in Ottershaw, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Bracknell, Brentford, Farnborough, Slough, Feltham, Maidenhead, Aldershot, Dorking, Walton-on-Thames, Godalming, Chertsey, Kingston upon Thames and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Matthews
(@Pottery_guru) reported
@bt_uk I'm currently waiting for the third time for an engineer to install my new router and a landline but have been emailed to say the order has been cancelled! Why?! Is someone coming out or not? Please help.
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MCD ®
(@MovieCaveDave) reported
@bt_uk Still Havin Issues, They Seem Ta Be Ghost Emails Or Something That Didn’t Manage Ta Get Through, I Have Tried The BT Mail App, Website n Other Email Apps And There Is Nothing There But It Says There Is On Tha BT And Tha iPhone Mail App
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Direct Democracy - Take Back Control
(@PaxPlebiscite) reported
@JonBell61123722 @JohnsonJmb @bt_uk I have no issue with the content, my issue is the programs have been segregated and then crammed into this imaginary construct called black history month. We all share a common history and these programs should be seen as a normal part of our daily tapestry, not something other.
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MCD ®
(@MovieCaveDave) reported
@bt_uk I Don’t Know Who Fixed Whut But I Didn’t Get A 2nd Tier Call Back And My Mail Now Seems Ta Be Fine. Thank Tha Geeza On Tier 1 I Presume Fo Tha Amazin Help. Whut A Legend.
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Abbie Violet
(@AbbieViolet69) reported
@supreme_olaf @BANDLA82634798 @bt_uk That’s Stalinism and Maoism. Marxism has never been tried
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Spooky ****™ 💀👻🎃
(@designer_dick) reported
@bt_uk Your 61998 service isn't worth the effort. I've got a very audible crackling line that's frequently disconnecting my broadband, and the BT Diagnostics Bot insists everything's fine. I've had this problem multiple times before, and the cause is always on BT's end, not mine.
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Culé
(@Cule_xase) reported
@btsportfootball @btsport @rioferdy5 Wtf make a schedule on Sunday?! How can i watch all these top fixtures one day and one the same time?! Are you kidding me? What a all European madness?!
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Erica Hendry
(@EricaHendry67) reported
@bt_uk I do not remember her name. It's not important. The problem here is that you make people take out contracts so that, no matter what happens, you get your money and then some if a customer has to terminate the contract early, for financial reasons for instance..
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Erica Hendry
(@EricaHendry67) reported
@bt_uk I called that number and was told categorically that nothing could be done other than terminate it early and incur extortionate fees or wait 12 months for the contract to finish. No alternatives to these were offered..
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T
(@T13AEL) reported
@bt_uk Broadband up for renewal and v.dissapointed with current offers and customer experience, will be looking to switch. I don’t need a chat expert to read off your website for me!