BT (British Telecom) Outage Report in Ottershaw, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Guildford, Feltham, Chertsey, Hounslow, Brentford, Maidenhead, Slough, Southall, Camberley, Isleworth, Ealing, Richmond, Hayes and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
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| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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bridget toomey
(@bridgetto1) reported
@BTSopenreach , @bt_uk WHAT A SHODDY SERVICE. Don’t get fibre installed with them. 3 Appointments changed and no survey and now the cherry picker won’t go up the telegraph pole because of trees! What a shambles and we will now go to Sky
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Marc ⚒🦉
(@FrenchyWHU) reported
An hour left @BTCare doesn’t look good really. If no one shows up I’m cancelling my broadband and taking this higher. Disgusting how you can treat customers this way. I CANT DO MY JOB
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Mrs B
(@2posh2wash) reported
@bt_uk hi, remember me? I tweeted you some weeks back about my landline and broadband issues? Well here we are, 24/1/23 and I have still not been reconnected. You disconnected me on 18/12 -3 days before you were coming to connect full fibre.
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adrian bruce
(@adrbruce) reported
@bt_uk yet again disconnected from the cabinet so you can put a new customer in
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Brian
(@Brian15294666) reported
@bt_uk not sure can you help please
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Frank Saint
(@sxmr_23) reported
Absolutely ridiculous customer service from @bt_uk. Multiple calls, hours on hold and still no resolution to my issue.
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PaulHowarthUK
(@PaulHowarthUK) reported
@bt_uk No. Have u seen how many there are & the poor condition of them?! It's every phone box in Catford & Lewisham! I'm not running around getting locations, phone numbers of all these boxes for you. Pls, just send out your maintenance team to London Borough of Lewisham & fix them all!
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Talos 🏴🇬🇧 💉💉💉🇺🇦 🌻
(@TalosF1) reported
Hello @bt_uk had a letter from you today saying I’m currently out of contract and paying £61.95/month for my broadband, but could lower this to £34.49, but this offer doesn’t seem to exist, please could you help, as @sky are doing an offer also, cheers.
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jenna
(@jenna_greenway_) reported
@bt_uk please advise me why you cancelled my home move order and closed my account 18 months ago as you were unable to provide a service and yet I’m still being harassed by Moorcroft Debt Recovery for a debt I categorically dont owe? I have all the evidence to show its your error
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𝕓𝕚𝕫
(@Biz_vt) reported
And once again, **** you @bt_uk for just being the absolute worst. You are a terrible ISP. I will ditch you as soon as any alternative is available.