BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 02/03/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Chertsey, London, Bracknell, Slough, Lightwater, Aldershot, Hounslow, Maidenhead, Woking, Walton-on-Thames, Southall, Ealing, Godalming, Guildford and Thames Ditton.

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City Problem Type Report Time
United KingdomChertsey E-mail
United KingdomLondon Wi-fi
United KingdomBracknell Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kintore Kintore (@Kintore) reported

    This is a worrying trend from @BTCare @OpenreachHelp. For the 2nd time in recent weeks we have broadband outage at the #Kintore exchange. And for the 2nd time in recent weeks they have missed their own time for resolving the issue. 14:20 Friday has now become 00:06 on Saturday.

  • Pete5318008 P (@Pete5318008) reported

    @bt_uk Hi I can’t seem to access the BT box office screen. When I press the Blue Y button it shows the TV guide, Apps, Recordings, but not the BT box office page. Any tips or ideas how to fix it? Hoping to watch the boxing tomorrow night. Cheers, Pete

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk right so im sent the 4g bt mini hub as i have no bt fibre because you allowed the switch to talktalk..i have no fibre at the mo..coz talktalk screwed me..iv only had the 4g hub for around 3 days but yet you want it bk on monday...WTF!!

  • woodeeey woodeey (@woodeeey) reported

    @bt_uk hi BT my fibre was down for a while ( 3 days ( I’ll check the router / do you auto discount my account/ bill or do I have to apply ( make a complaint / request ??? )

  • SilkyJohnson2nd Raj (@SilkyJohnson2nd) reported

    I don’t know who this presenter is on BT Sports for all the coverage this week, but he’s been utterly useless. Has no real enthusiasm and has no flow to make the show exciting. Bad move by @btsport . #FuryWhyte

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.

  • KMPR Ken McEwen (@KMPR) reported

    @Kintore @BTCare @OpenreachHelp Seems like a left-hand/right-hand problem. According to our provider, they have engineers working at the exchange on a problem that apparently does not exist. 🤔

  • captainrat Captain Rat (@captainrat) reported

    @btbusinesscare Why do you not pay compensation on failed internet installations when you do if you fail on a repair appointment? Surely both are as frustrating and costly for a business?

  • whyvanthedaft (@whyvanthedaft) reported

    @bt_uk No known issues in area — we think it's our line. Will be in touch with support as soon as I have time.

  • KirsteenCampbel Kirsteen Campbell (@KirsteenCampbel) reported

    Very disappointed with @bt_uk I’ve been a loyal customer for as long as I can remember. Having a lot of WiFi issues at the moment. Upstairs isn’t getting WiFi & also really poor in our bedroom & kitchen. So only really working in the living room. Xbox has recorded 1mb!!