BT (British Telecom) Outage Report in Ottershaw, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Chertsey, Hounslow, Brentford, Maidenhead, Slough, Southall, Camberley, Isleworth, Ealing, Richmond, Hayes, Godalming, Hanwell and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Chertsey |
Phone | |
| London |
Wi-fi | |
| London |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Ashley Millar
(@millar_leon) reported
@UswitchHelp awful customer service I have received after requesting a reward card from my broadband order you told me to go to @bt_uk they told me to come back to you please live Upto your promises and process the £90 reward
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Tony Minchin
(@TonyMinchin) reported
@paullewismoney @bt_uk I switched to them 3months ago, due to being cheaper than Sky. 10% increase almost straight away. And tied in for 2 years. They are crooks. For the first 3 days of service I had no broadband and had to work off my hotspot, which cost me £30 in data. They have never paid me back
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thefootballarchives.com
(@onthisdaythefa) reported
@LFCProgMan @bt_uk You can get a minimum of £5 per day that the service is delayed. 18 months ago openreach took 42 days to deliver my new line. That is a standard payment from openreach, then it's upto you to haggle a BT compo claim on top. Looking forward to my renewal date :)
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Paul Lewis
(@paullewismoney) reported
@TonyMinchin @bt_uk Put in a formal complaint to @bt_uk and say if not resolved you will go to the telecomms ombudsman.
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Tizzytam
(@StreamsTizzy) reported
@evilscotsman_84 @bt_uk At the moment they have not changed it -- Honestly starting to wind me up - they said the Mini Hub would get me through yet that can give me 1 Down and 0.3 up most of the time
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Danielle Ormond
(@bumbleysmum) reported
I pay for my @btsport through my sky but you’ve still be taking £25 a month off my debit card for the last 9 months ! No bad eh ?
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Wiltshirewench
(@historynvintage) reported
@bt_uk hi. Not sure if you can help. My phone shows I’m connected to my home router but when I’m in certain rooms it drops out to 4G, even though on my Settings it still shows linked to home router. I’d like to be getting WiFi in all the rooms at home as we pay for it
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Antony Reeve
(@reeve_antony) reported
@bt_uk yet again another price increase. 2 in my contract, was told it wouldn’t happen. Ask to put a complaint and get told I’ll be sent a letter. Ridiculous, £95 to cancel when you nearly £5 a month more then anywhere else. Disgusting treatment of customers.
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Borice de Pfizer Johnson & Johnson
(@FordDawe) reported
@bt_uk Your radio commercial on “WiFi Rage” is so awful it sends me into a commercials rage.
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Malcolm Struthers
(@M_Struthers) reported
I think I’ve been on hold to various companies for around 12 hours this week! @VodafoneUK prob has the best music, @bt_uk is very screechy! @edfenergy has a horrid voice thing which simply doesn’t work!