BT (British Telecom) outages and service status in Ottershaw, England

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottershaw, England

The most recent BT (British Telecom) outage reports came from the following cities: Chessington, Ealing, Hounslow, Walton-on-Thames, Warfield, Slough, Southall, Epsom, Ascot, Maidenhead, Woking, Guildford, Camberley, Bracknell, and Ashtead.

City	Problem Type	Report Time
Chessington	Internet	8 hours ago
Ealing	Wi-fi	1 day ago
Hounslow	Internet	2 days ago
Hounslow	Internet	5 days ago
Walton-on-Thames	Internet	6 days ago
Warfield	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 7 seconds ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  antonio (@antoniofrank82) reported 3 minutes ago from Brentford, England

  I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 21 minutes ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  victor martinez (@CoreblimeyVic) reported 22 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 38 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Kutan URAL (@kutanural) reported 39 minutes ago from Hounslow, England

  @bt_uk my wifi is down for about an hour.. what's the issue?

• 
  peter (@peter33266430) reported 39 minutes ago from Slough, England

  @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

• 
  victor martinez (@CoreblimeyVic) reported 40 minutes ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

• 
  Stuart the Copywriter (@StuartTarn) reported 43 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Chris (@MrChris62) reported 43 minutes ago from Guildford, England

  @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 47 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  coolio (@coolhati) reported 51 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Miss Carli Jay (@MissCarliJay) reported 53 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  Steven Chapman (@DrStevenChapman) reported 53 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Susan Pym (@susan_pym) reported 56 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  Barry French (@Barry2103) reported 56 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 57 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  TomYoung (@young_tom88) reported 58 minutes ago from Guildford, England

  @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 58 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Alex Munro (@ADMunro) reported 59 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leigh Jamieson (@jaimo19) reported 7 minutes ago

  @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

• 
  David Jackson (@davidjjackson) reported 9 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  Michael E (@Michael35427696) reported 10 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Vicky Fraser (@bt_vicky) reported 10 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Ramnish Kalsi (@ramnishkalsi) reported 11 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  Kate (@ManiacSpaniel) reported 11 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  Vince (@vinc3h4ll) reported 18 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  Alexander Seale (@AlexSeale) reported 19 minutes ago

  @bt_uk Internet has been down all day. This is terrible. Please help!

• 
  Restore Britain Moray (@theFMofficer) reported 21 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 26 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!