BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 11/30/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Greenford, Southall, Slough, Staines, Guildford, Brentford, Ealing, Woking, Aldershot, Iver, Camberley, Twickenham and Feltham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DEMO__E Ethan (@DEMO__E) reported

    @BTCare @bt_uk you don’t make it easy for all your customers with Xbox’s your stupid NAT settings it’s 2021 u would think u would just open up all your routers rather than us as customers go through hell to play online gaming!!

  • Mhla_Khumalo Mhla (@Mhla_Khumalo) reported

    @bt_uk Hi our broadband is under my wife's name and i ordered using my name as i manage the account would that be an issue?

  • jimwilkz James Wilkinson (@jimwilkz) reported

    BT Ashes coverage last night so bad they’ve scrapped the 1.30pm Test Highlights? @btsport

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported

    @bt_uk Starting a campaign to highlight BT malpractice. To force BT to always treat individual consumers fairly. To not allow BT to overcharge and refuse a full refund when a duplicate payment has been proven. If you agree please like and RT.

  • mdcpom mdcpom (@mdcpom) reported

    @btsport @btsportwwe Your Smackdown highlights programme is all over the place. Sort it out. @FiteTV managed to sort out the issues with AEW last week quite quickly, they are showing you up.

  • Wright_LN Laura Wright (@Wright_LN) reported

    @btsport your commentators are as rude as **** to be honest. Aren't they supposed to be unbiased? The way they have spoken about wolves & individual players today is appalling.

  • VennzTweets Karen Venn (@VennzTweets) reported

    @bt_uk Day 11 with no broadband - am hoping that the possibility of a telegraph pole and a connection @bt_uk on Tuesday will become a reality. 🤞🏻 Thanks to @IoH_Online for your support. I now know much more about VPNs, PPTP & the limitations of mobile working without broadband.

  • LordBrown TheDukeofBrown (@LordBrown) reported

    @bt_uk No idea why a telephone company is lecturing me on turning my heating down

  • AkhlassB Akhlass (@AkhlassB) reported

    They refused to listen back to telephone recordings as their staff failed to make adequate notes. Got told a ‘manager will call you back’ several times & never got a phone call. Absolute waste of time @bt_uk

  • Matt94184099 Matt Dylon (@Matt94184099) reported

    @btsport @EmmaRaducanu I wonder how much back handed Jonathan Moss (referee) got from Arabs to help Manchester city . Shame on him to take bribe to do the red card . Someone should have a word with this curropted ref