BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 04/01/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Maidenhead, Bracknell, Dorking, Hounslow, Slough, Camberley, Guildford, Feltham, Chertsey, Brentford, Southall, Isleworth, Ealing and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomMaidenhead Wi-fi
United KingdomLondon Wi-fi
United KingdomBracknell Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andysc Andy Stanford-Clark (@andysc) reported

    @jamclarkey @bt_uk It would be nice if the UPS supplied the DC the router needs, to save a round trip from the batteries up to 240v AC and back down again.

  • scottlarkin Scott Larkin Ⓥ (@scottlarkin) reported

    @DFletcherSport @gregbradyTO @5liveSport Worst nightmare, have you heard him on BTsport.

  • JohnMcArts John McMahon (@JohnMcArts) reported

    @bt_uk Thanks Lesley, I'll DM you. The service checker says 'no known problems', but this can't be right as I know people have been complaining since it happened.

  • WillTheGriffalo The Mighty Griffalo (@WillTheGriffalo) reported

    @bt_uk What are the issues with the broadband today? Intermittent drop out all day. Shropshire.

  • Amethyst_023 Naomi **** (@Amethyst_023) reported

    @bt_uk @VodafoneUK @SkyUK major internet outage in Caerphilly. Can something be done quickly please since we are all working from home!

  • kingaliababa AS (@kingaliababa) reported

    @bt_uk I’m having constant problems with Sky Sports channels only. Reset router, turn unplug box but no change. Happened for over a week now, unable to watch at all today. Picture scrambles, pixelates, audio crashes etc. can someone advise asap.

  • CHoulahan70 Christine Houlahan (@CHoulahan70) reported

    @Jackburrnorth87 @bt_uk That doesn't solve the internet issue, it went off about 20 times today

  • Gingel50 King Keano (@Gingel50) reported

    @bt_uk internet on off on off every 3 minutes all day! I thought TalkTalk was bad!

  • Lizevedon Liz McCorry (@Lizevedon) reported

    @bt_uk No internet since sun, can’t work now you saying Thurs, not good enough, shocking service.

  • pete_v Pete Verdon (@pete_v) reported

    @PeteLomasPi @andysc @bt_uk You don’t? Unless you live somewhere without mobile signal, why does any house need a landline telephone? I’m forty this year and have never owned one. BT line for ADSL sure, for some, but a voice telephone on the wall is a total anachronism. You phone people, not houses!