BT (British Telecom) Outage Report in Ottershaw, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Southall, Greenford, Slough, Staines, Guildford, Brentford, Ealing, Woking, Aldershot, Iver, Camberley, Twickenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ELP
(@mintdreamtimes) reported
@bt_uk HELP... my broadband isn’t working, neither is my landline. Need for work. I submitted a troubleshooting report yesterday before 17:00 and it was ‘successful’. A mini hub was supposedly on its way, today no sign of it? Just submitted another report? Can you help?
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Chris Demetriou
(@chrisdeme1978) reported
Ironic! Watching #theoneshow discussing how unreliable virgin media’s broadband and once again my own @bt_uk broadband goes down again! Once again been intermittent for 2 days #notjustvirginmedia
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Anant Mathur
(@anantrns) reported
@btsport bought your monthly pass, money got taken from account straight away but in the last 94 minutes ai have bot received the confirmation email or got through to Cust service. Your ad specifically said 5 minutes!! #falseadvertising and zero customer service??
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Leigh Russell
(@LeighRussell) reported
@bt_uk How do I report urgent phone line problem please? 95 year old living alone has no working phone and is at risk if he cannot call if he needs help. Please treat as priority.
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Chris Demetriou
(@chrisdeme1978) reported
@dadzoola @bt_uk Ropey does not do it justice. Every 4-6 weeks I’ve had the same problem lasting 3/4 days a time since last summer. Want to tell them where to go but don’t want to get tied into another contract as we are trying to sell house! Just so bored of it all
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Julie Harrison💙
(@JuliePardoe1) reported
@bt_uk Shockingly poor customer service for a broadband problem. Teacher trying to deliver virtual lessons. So far 3 failed engineer visits. Yet another phone call today to arrange visit #4. Booked for Saturday. Silly me not to clarify when no date mentioned. Booked for 27! BT??
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Grace 🌻
(@_graceburrows) reported
@bt_uk Hi pls help, I registered for broadband earlier today and still not received a confirmation email several hours later?? Are there any known issues with this?
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Stefan Brune
(@BrownStefan1) reported
Thanks @bt_uk! 2nd day now without internet! Asked for updates, and no texts sent through! Resolve kept getting pushed back via online checker and now the fix is apparently 18th at 7pm!! How is this acceptable?!?
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Chris Price
(@Chrissyprice) reported
@sadaplays @bt_uk I've had no trouble with virgin and you can get the superfast speeds for pretty cheap
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Rebecca Black
(@RBlackPA) reported
@darrangilpin @bt_uk Ugh nightmare, I have no TV woes with Sky thank goodness but my @virginmedia broadband is crap and its next to impossible to complain or change as i can't get through to them. Not sure BT would be any better mind you, frustrating when work depends on it