BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 12/11/2025 08:55

December 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Maidenhead, Ealing, Slough, Walton-on-Thames, Teddington, Southall, Hounslow, Woking, West Drayton, Guildford, Feltham, Greenford, Staines and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cybrcrepidarian Cybercrepidarian (@Cybrcrepidarian) reported

    @bt_uk Why can't I get the same deal as an existing customer online? I had to create an entirely new account to do so, potentially blocking mine and my partner's ability to work from home during the crossover in the process.

  • shaylerific11 Jimmy (@shaylerific11) reported

    @MattHancock @bt_uk So why are people still in lock down? If its that good and effective? And majority of the vulnerable have been vaccinated?! I' still don't know anyone that's had this "virus"

  • GarethD54408881 Gareth Davis (@GarethD54408881) reported

    @MattHancock @bt_uk 25 million vaccinated and we stil in lockdown what a **** government we really do have

  • MarkOldfield88 Mark Oldfield Jr (@MarkOldfield88) reported

    @bt_uk @BTGroup @OpenreachHelp why was an account offered if a few days after the services was activated U now have to dig up the road Its suspicious this happend not long after getting a notice of fibre coming 2 the area the BB goes down And the resolution date keeps extending

  • lemonfreshrob Rob Morris (@lemonfreshrob) reported

    Hey @bt_uk How long does it take to activate broadband in a flat in SW16 right now? I'm coming up to the end of my contract with @virginmedia and am desperate to come back to you because their service is so bad.

  • Jeanmy3 Jean my (@Jeanmy3) reported

    @MattHancock @bt_uk Can you promise that there will be more vaccines, why are the EU causing a problem. They didn't want it and now do can they make their minds up.

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @dpgc1 @bt_uk (bt employee on sabbatical so I know my onions) is the problem that you're address doesn't show up when trying to order broadband? Or that you can't get fibre broadband when you think you should be able to?

  • 0UR0B ouroborealis (@0UR0B) reported

    @MattHancock @bt_uk Bad news: it gives you blood clots Good news: there isn’t any #vaccine

  • Nickablitt Nick Ablitt (@Nickablitt) reported

    @btsport will you guys stop sucking up to Atletico, they don’t pay your wages, so how about a little support for the team of those that do.

  • catboy_bastard professional anxiety haver (@catboy_bastard) reported

    @bt_uk It was your fault it's broken in the first place and you think it's okay to just leave us without connection this long? Not to mention you said it would be fixed Wednesday and now it won't be, so you lied to us? And the 4 other people on this street? Just fix the pole!