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BT (British Telecom)

BT (British Telecom) outages and service status in Ottershaw, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Ottershaw, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Slough, Brentford, Maidenhead, Bracknell, Dorking, Hounslow, Camberley, Guildford, Feltham, Chertsey, Southall, Isleworth, Ealing, and Richmond.

CityProblem TypeReport Time
Ashford Total Blackout 49 minutes ago
Slough Internet 2 days ago
Brentford Total Blackout 4 days ago
Maidenhead Wi-fi 7 days ago
Bracknell Wi-fi 8 days ago
Dorking Internet 11 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • OhbPark
    ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • 5561CL
    Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • therealmyoumans
    Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • Sonjamclaughlan
    Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • zubi89
    Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • letter_presser
    Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • KushlasBySanaer
    ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael23529243
    Michael Kiernan (@Michael23529243) reported

    @BTCare so because the world has gone tipsy turvy, your company cannot extend its policy on an extension of services to help someone get a job to actually pay their bill? British Telecom, the home grown network? More like ‘you’re screwed if you have a problem paying’ network

  • mdshamilton
    Mark Hamilton (@mdshamilton) reported

    @GeorgeMonbiot @bt_uk Funny thing is that I had exactly the same problem yesterday…despite 6 text messages from Openreach confirming the appointment. Now I have no internet/broadband at all for 36 hours and I’m still waiting for a call from Openreach…

  • Vinc3Charming
    Vinc3Charming (@Vinc3Charming) reported

    @crustyano @GeorgeMonbiot @bt_uk Open reach is a company that doesn't even pretend the consumer has any rights. They don't even pretend to deal with their own complaints. There help account on twitter is all "get in touch with your provider". Absolute absurd joke.

  • 2posh2wash
    Mrs B (@2posh2wash) reported

    @bt_uk I have indeed tried this 4 times. Still not been reconnected. Now 6 days without any service as you have disconnected me. A service that I am still paying for. Can you explain how this works?

  • Nyrs_Emma
    Emma (@Nyrs_Emma) reported

    @bt_uk @DavidTCDavies as my MP please be aware of this issue that may well affect other constituents of yours.

  • ArdentArchivis1
    ArdentArchivist (@ArdentArchivis1) reported

    @GeorgeMonbiot @bt_uk Yup, that’s pretty much what they call service.

  • SinisterBulb
    SinisterBulb. (@SinisterBulb@mastodonapp.uk) (@SinisterBulb) reported

    @GeorgeMonbiot @bt_uk You’re wasting your time. Its a de facto monopoly. They rarely provide a service even to other bits of BT.

  • BeechPea
    Pea Beech (@BeechPea) reported

    @GeorgeMonbiot @bt_uk Yes, terrible service!

  • ash_ayl
    Ash (@ash_ayl) reported

    @btbusinesscare Fuming is an understatement. Due to install broadband today however there was an issue with the right cabinet, so the visit was postponed. The cease order you placed with our existing supplier cannot be cancelled so without Internet for the busiest time of year 😡

  • annomalleybaker
    Ann (@annomalleybaker) reported

    @bt_uk my Aunt is a carer for her husband who has dementia They been waiting 15 days for your visit and you failed to turn up! He needs the TV to keep him calm and stop him pacing! You claim to support the elderly but that does not seem to be the case! Please help them