BT (British Telecom) Outage Report in Ottershaw, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Slough, Woking, Guildford, Ashtead, Leatherhead, Thames Ditton, Epsom, Godalming, Hampton, Feltham, Chertsey, Bracknell and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Slough |
Internet | |
| Woking |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Tait
(@ChrisTait123) reported
@EmmaLCook93 @bt_uk I can confirm that I am also now experiencing this problem using the BT 4G hub. Seems to be a real and consistent problem now. Please advise @bt_uk
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Vicki 🦊
(@vickistarlet) reported
My internet keeps cutting off tonight, wtf is going on @bt_uk
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Bloomsbury Property
(@Bloomsburycom) reported
@bt_uk I am receiving calls daily, scam calls from 0782 and 0208 numbers, obviously originating in India, why are BT helping these people to use their network with spoof caller ID, scamming old people out of their savings? rendering landline unusable.What are BT doing about it?
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Jamie Moore
(@ConserveMoore) reported
@bt_uk Hi. When we got FTTP, we fought for 5 years with our MP involved. When the Openreach engineer came to install, he said the fibre provision had been in the road outside for 2 years, so wasn’t sure why we’d had such problems. So excuse me if I don’t believe what I’m being told...🙃
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John
(@ChutoyJohn) reported
@bt_uk god please just have a website saying if the internet is down or not, its been 50 minutes and i cant even tell if its maintenance or just straight up down
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Kevin Bell
(@Kev_B59) reported
@bt_uk You tell me I get 14.03 mbps, that's poor in my view; just because it's above the minimum doesn't make it ok. You tell me I have 14 devices, I do not, maybe some of them are historic connections? You keep asking me about getting super-fast broadband but you can't supply it.
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Velodor
(@Velodor88) reported
@bt_uk WFH but no internet this morning. Can't even do the self-help via the app because your advisor wouldn't replace the old modem. Problems since day 1. Monopolies suck.
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Bild @ Dead Winter's Night
(@DeadWintersNigh) reported
@bt_uk What good does reporting do when you can't even get on to BT's website because the connection is that bad. Been trying to do a food order since 9am this morning and can't get pages to load. You need to investigate the connections around the Chesterfield area. It's been rubbish -
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MoRodgers
(@MoRodgers4) reported
Seriously Scotland i despair I really do. Scum companies like @bt_uk and @SkySports have ***** us for years. We are nothing but cash cows in UK...**** them all we need to start looking after ourselves. **** them and their English bias..wankers. we NEED independence
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Bild @ Dead Winter's Night
(@DeadWintersNigh) reported
@bt_uk How can you justify the fees you charge for broadband and wi-fi when for the last three days they have not worked properly? Slow internet speeds and frequent interruptions in service occurs on a regular basis and is inexcusable when it prevents clinically vulnerable people