BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 01/08/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Woking, Hounslow, Slough, Ealing, Byfleet, Bracknell, Brentford, Farnborough, Feltham, Maidenhead, Aldershot, Dorking, Walton-on-Thames and Godalming.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stevewi33162905 steve wilson (@stevewi33162905) reported

    @AntheaJ47 @bt_uk @PopTelecom Go Lebara mobile for £3.50 a month as temp measure through moneysavirngexpert. no contact and tether to other devices. Then cancel when up and running again. 1 months cancellation notice

  • AntheaJ47 Anthea 🌼🌷🇬🇧 (@AntheaJ47) reported

    @DamainWard @bt_uk @PopTelecom I can only take to dispute resolution once 8 weeks have passed with no agreement, or a 'deadlock' situation is established. They're refusing to waive the termination fees even though they failed to meet contractual obligations. Someone has actually just replied to me. Miracles!!

  • danjamesprice Dan Price (@danjamesprice) reported

    @bt_uk I was told over the weekend that my compliant had been accelerated and I would hear something within 72 hours again very poor and again costing me more money...

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @bt_uk So having waited four days for the engineer, you’ve sent somebody with no experience of Halo 3, no access to the service failures over the last few days and no progress has been made. This may be a case of mis-selling and I raised a formal complaint on Sunday VOL013-574182961262

  • shimlahp007 Ks (@shimlahp007) reported

    @bt_uk Why .. because it’s not accurate information- u keeping tweeting “can you DM us” then turning into a bot or automated even more frustrating exchange down a dead end road...#BT

  • SuperSparkyDuck SparkyDuck 🐸 (@SuperSparkyDuck) reported

    @bt_uk Do you know what's better than having to wait for an engineer to fix an issue? Having no contact from an engineer and my appointment being cancelled without my knowing? Then being on hold for 15 minutes to be told we'll book you in for tomorrow.

  • RichCripps Richard Cripps (@RichCripps) reported

    @bt_uk you’re replacing a telegraph pole outside our house. With so many people working from home might it have been courteous to let those effected know that WiFi will be going down? #CustomerService

  • jamieson_tracey Tracey Jamieson (@jamieson_tracey) reported

    @bt_uk After speaking to at least 5 people and being promised my broadband would be connected on 17th March, I'm still without broadband and can't seem to get any further. I'd appreciate some help. Thank you.

  • RichCripps Richard Cripps (@RichCripps) reported

    @bt_uk if replacing a telegraph pole that will take WiFi down; with so many people working from home would it not be courteous to let those effected know

  • twobytwo74 Sarah (@twobytwo74) reported

    @bt_uk They couldn’t tell me what the problem was or when I could re book installation so have had to cancel.