BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 03/30/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dorking, Hounslow, Slough, Camberley, Guildford, Feltham, Chertsey, Brentford, Maidenhead, Southall, Isleworth, Ealing, Richmond and Hayes.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • msherrit Mike Sherrit (@msherrit) reported

    @bt_uk issues in ky10 area? 200 Mb fttp connection pretty much unusable.

  • druidic_giblets Druidic Giblets (@druidic_giblets) reported

    @Megacharlizard @bt_uk We have the same issue, swept in before we moved into our new build and made a deal with the builders for FTTP so no one in my area will try with it as they have to pay BT a **** tonne It's a joke, I just wanna leave maaaaan

  • nugwin73 🎸🤘🏻Nugwin73™🎮📷⚒️ (@nugwin73) reported

    Nearly an hour on hold to @bt_uk is some shocking customer service

  • BenHarvell Ben Harvell (@BenHarvell) reported

    Who's the customer, @bt_uk or @WeAreOpenreach? Seem incapable of talking to one another which directly impacts the end user (me). To have to cancel an entire order & wait a week to open a new one before an engineer can fix the problem they created is madness. @OpenreachHelp

  • HigsonAlice Alice Higson-Braithwaite. (@HigsonAlice) reported

    @bt_uk help!!! Internet dated (in writing too) that we would be connected to WiFi tomorrow. Got all the gear today through the post and now you’re saying Monday?? This wasn’t the agreed date? Please send activation code!!

  • BenHarvell Ben Harvell (@BenHarvell) reported

    @MarcAllera @bt_uk Answering calls is one thing, actually being able to help is completely different. I've spoken to several friendly @bt_uk staff who seem completely hamstrung by archaic processes and a computer-says-no mentality. "The system won't let me" is not an adequate excuse in this age.

  • KayEeGee KG (@KayEeGee) reported

    Never had a problem with @bt_uk in the last 20 years until now. I'm having to move home (landlord has served notice so not by choice), broadband is half the speed I get now yet they want to charge me the same or I have to pay £1000 to get out of the contract! #ripoff

  • GemmaEdmonds Gemma Edmonds (@GemmaEdmonds) reported

    Good afternoon @bt_uk my #elderly mother has been without a phone line and broadband for 3 months, please can someone support and get the install actioned? It is essential she has access to a phone & broadband #bt

  • JDNalton James Nalton (@JDNalton) reported

    @BSaundersSport @btsport Might be one of those annoying 'digital exclusives'. Not sure why they do it like this. Had the same issue with a game I was trying to watch in the last round.

  • LeamMiller Leam Miller ™ (@LeamMiller) reported

    @bt_uk hi I have no internet / not working at home can you help please