BT (British Telecom) Outage Report in Ottershaw, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, London, Woking, Godalming, Southall, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Hayes, Slough, Dorking, Windsor and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Woking |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
-
Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Phil
(@Philsportsuk) reported
worst experience ever with @bt_uk. Sub standard equipment then staff that make guarantees that are false try to meme you pay for things due to there sub standard equipment and then supervisors just avoid a resolution. Stay away if you want decent product and service. #Disgusting
-
Jonathon Stillwell
(@JonathonStillw2) reported
@colinewanbain @bt_uk They're awful aren't they. I don't get why @Ofcom allow them to trade.
-
Katie✞Palin
(@MonsterMcD) reported
Having such a bad time with @OpenreachHelp @bt_uk never had any issues before 🙈🙈🙈
-
Steve Heyes
(@heyes_8) reported
@bt_uk you have massively frustrated me today. i have spent 45 minutes speaking to 4 separate people to sort what I thought was a simple request. Step Father passed away so needed account putting in my mothers name and cancel his BT mobile sim. #shockingcustomerservice #bt
-
Nicola Lester
(@Delilah64) reported
@bt_uk FYI your link didn’t work. I’ve searched the issue myself and found info about the iPhone update.
-
Jon Chan
(@jonniec81) reported
@bt_uk I am absolutely disgusted now with BT, you have now cancelled my home move order 3 times and each time you promise there won’t be any issues. I expect a call from you...not having to be onhold again for over 30mins...poor poor customer service
-
Ben Reynolds
(@bennytheboyroy) reported
@bt_uk I am very unhappy with the customer service since changing over to you in October last year. I am not receiving the package I wanted and have tried to speak to you numerous times over the phone to no avail. I now have a debt collection letter sent through
-
Anne W_3/5_@gighasmum
(@gighasmum) reported
@bt_uk @therealbobmoore Had BT Broadband since at least 1995 at two different addresses. No problems that weren't fixed with a phone call and only happened after moving house twice!
-
Luke H-N
(@LJHN14) reported
So disappointed @bt_uk doesn’t support @DisneyPlusUK I think I’ll switch to Sky TV once we’re out of this contract.
-
Steve king
(@prestonsk10) reported
@bt_uk wondering if you can help. I have an IPC6023 fault code when trying to watch BT sport. I have reset the router and box but no change. The box says it is connected to the internet and apps such as iPlayer work with no problem. Cheers.