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BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Ottershaw, England

The most recent BT (British Telecom) outage reports came from the following cities: Dorking, Hounslow, Slough, Camberley, Guildford, Feltham, Chertsey, Brentford, Maidenhead, Southall, Isleworth, Ealing, Richmond, Hayes, and Hanwell.

CityProblem TypeReport Time
Dorking Internet 2 days ago
Hounslow Total Blackout 3 days ago
Slough Internet 3 days ago
Camberley Internet 5 days ago
Guildford Internet 6 days ago
Feltham Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • young_tom88
    TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • IllegalDThe5th
    Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • IllegalDThe5th
    Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • letter_presser
    Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Sonjamclaughlan
    Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • zubi89
    Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • IllegalDThe5th
    Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • 5561CL
    Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • OhbPark
    ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsTroo
    Julie (Troo) (@ThisIsTroo) reported

    @WolfSkullJack @bt_uk That's some truly amazing customer service they have going...

  • WolfSkullJack
    WolfSkullJack (@WolfSkullJack) reported

    @bt_uk That’s not good enough, we specifically asked for an engineer visit after being on hold for 40 minuets and not even bothering to show up without notice is bad form. We need to put forward a formal complaint

  • Rosswhitehair
    Ross Whitehair (@Rosswhitehair) reported

    The creation of the ESL is driven by greed for money, which comes from the media coverage. So when will @SkySports @btsport and @primevideosport make a statement that they won’t support the destruction of English football and put the fans first for once #ESL #Greed

  • Falling_Nova
    Corey (@Falling_Nova) reported

    @Strippin @btbusinesscare @BTBusiness wow. thats gross and shady as heck. I'd never do business with them.

  • melp195809
    Melvyn Parker (@melp195809) reported

    @btsport Will they refuse to cover super league . That’s the way to stop it because without TV money it will fail.

  • ARKCFC
    ARK 🐬 (@ARKCFC) reported

    @btsport Dfkm. You’re part of the problem:

  • jaingham123
    Jon (@jaingham123) reported

    So: @SkySports nail themselves to a mast on not taking #SuperLeague rights. @btsport issue a statement not good but not categorically no. The complete silence from @primevideosport is speaking volumes right now..... #NoToSuperLeague #FootballisFortheFans

  • mhurgle
    Mhurgle (Zappa d'Killa-Kloon) (@mhurgle) reported

    @Strippin @btbusinesscare @BTBusiness Ought to sue them for dereliction of service or something at this point.

  • Elv1sM3
    Presley M3rcer (@Elv1sM3) reported

    @Strippin @btbusinesscare @BTBusiness So they been billing you for a service they failed to provide? Sounds like ground for an easy lawsuit.

  • kerryaartwork
    Kerry-Anne Mayes-Commissions Open! (@kerryaartwork) reported

    @WolfSkullJack @bt_uk ugh, thats bt for you! does your phone have a hotspot? that might be the best way to work if you have unlimited data, even if its a bit slow