BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 01/22/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hounslow, Woking, Godalming, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Hayes, Slough, Dorking, Windsor and Greenford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomHounslow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IAreGambit Miguel 🤘🏻 (@IAreGambit) reported

    @bt_uk WHY AM I STILL HAVING ISSUES WITH YOUR TERRIBLE INTERNET! CONSTANTLY LAGGING, ON ALL DEVICES MOBILE/CONSOLE & PC!!

  • SealeyMike Boosted Mike Sealey (@SealeyMike) reported

    @EE @bt_uk "To fix that you need to go in to store" "To fix the other thing you need to be put through to another department" "To fix that you need to get put through to BT, who own us..." "I can see your order is pending, but it doesn't say why"

  • NikKatushkin Katushkin (@NikKatushkin) reported

    @bt_uk They looked into my billing issue, and then came across my phone line issue, which I had been reassured by another advisor on Saturday was in progress, but from today’s conversation, seems like it wasn’t.

  • tamsinmerchant Tamsin Merchant (@tamsinmerchant) reported

    to set up the call forwarding for me which is what I really need. Bizarre but true. The credit is far more than the cost of call forwarding and the help I need is call forwarding which I can’t set up as there’s a fault on the line. Wishing just for call forwarding @bt_uk

  • YesCompSols Alan Goodman (@YesCompSols) reported

    There appears to be severe congestion impacting segments of the @btbusinesscare network intermittently over the past 48 hours. Pretty unusual as normally BT are on top of stuff like this. 5-15% packet loss, IPv4 and v6, not appears both. ~15% of lines I monitor.

  • SteveDew67 stephen dew (@SteveDew67) reported

    @bt_uk were in GU31 area. Petersfield. Our picture is freezing, pixelating. It’s doing this on both tv’s. Any issues in the area!

  • PoshPete2146 Peter moore (@PoshPete2146) reported

    @bt_uk you are the worst company I have every dealt with, my mother is 82 year old a type 1 diabetic who is totally reliant on her phone. I booked the installation for the 8th February Bt staff have constantly lied not called me back and are totally incompetent. #poorservice

  • chris_windsor Chris Windsor (@chris_windsor) reported

    The usual hilariously biased commentary on Liverpool by @btsport shocked that Villarreal dared to score, fail to spot fouls by Liverpool and claim that almost every fall by Villarreal players is “theatrical”

  • MigryM migry_main (@MigryM) reported

    So @btsport has cr-pped out during the Liverpool #ChampionsLeague match. Says there is no broadband connection. Also says that I don't have a subscription. Well that's tial B-LLSH-T #BT ! Seems like my PC is working 100% OK. Problem is obviously YOUR BOX or at YOUR end.

  • ronanodowd El_Poderoso 🇺🇦 (@ronanodowd) reported

    Lads, they beat Spurs in the only final they've been in since Klopp's arrival. Tone it down. #btsport