1. Home
  2. Companies
  3. BT (British Telecom)
  4. Ottershaw, England
BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Ottershaw, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Maidenhead, Bracknell, Dorking, Hounslow, Slough, Camberley, Guildford, Feltham, Chertsey, Southall, Isleworth, Ealing, Richmond, and Hayes.

CityProblem TypeReport Time
Brentford Total Blackout 9 hours ago
Maidenhead Wi-fi 4 days ago
Bracknell Wi-fi 4 days ago
Dorking Internet 7 days ago
Hounslow Total Blackout 8 days ago
Slough Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • jamesvalero1977
    James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • GoonerArmchair
    The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • StuartTarn
    Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • ChrisElson11
    Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • ADMunro
    Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • SMarxx4
    Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • kutanural
    Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • nowak_matt
    Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • iiLorraine
    Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cath_paterson
    Catherine Paterson (@cath_paterson) reported

    @bt_uk So after 2 months, I was told today a telephone line hadn’t been ordered. How can that be? They’ve told me the earliest date is 7 Jan, but they couldn’t confirm that yet, I cannot wait that long, that will be 3 months. New order VOL013-545516356334. Please help

  • gdrbh08
    gdrbh08 (@gdrbh08) reported

    @btsport What's up with your Dragons v Wasps live coverage. It's not working

  • laura__ann_
    Laura Ann O' Neill (@laura__ann_) reported

    @bt_uk Yes but they were'nt able to help. I've had to call multiple times and now I won't have broadband till Jan because of mistake on your end

  • MikeBuffery
    Michael Buffery (@MikeBuffery) reported

    @gdrbh08 @btsport Same problem

  • DanielMcLeodUK
    Daniel McLeod (@DanielMcLeodUK) reported

    Hi @BT_UK, I am appalled at the level of service I have just received from your customer service - I will be ringing up tomorrow and leaving as still in my 14 days period!!

  • alveleycfr
    Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • laurenrankin_
    Lauren ☔️ (@laurenrankin_) reported

    @virginmedia @btsport purchased the AJ vs Pulev boxing ppv on our TiVo box, it works but is ridiculously pixalated every few seconds, any help please?

  • Disgustington69
    Dick Skusting (@Disgustington69) reported

    @bt_uk You think it’s okay to charge £50pcm for a service that can’t provide 4K streaming?

  • jbarnwell3
    James Barnwell (@jbarnwell3) reported

    @btsport my ultimate channel is constantly breaking up and stopping and I have bt broadband. Help!

  • Disgustington69
    Dick Skusting (@Disgustington69) reported

    @bt_uk This is much slower than the speeds I was getting on my package the week before. New package, new hardware, worse service. What would I be being charged for FTTP? How can it possibly be this service for £50pcm? And what “my” line will support? My BT line?