BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 12/31/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, London, Hounslow, Brentford, Farnborough, Slough, Feltham, Maidenhead, Aldershot, Dorking, Walton-on-Thames, Godalming, Chertsey, Kingston upon Thames and Ealing.

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City Problem Type Report Time
United KingdomBracknell Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • paulbarber1977 paul barber (@paulbarber1977) reported from Spelthorne District, England

    @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • yorkshire_rebel Mark Scaife (@yorkshire_rebel) reported from Slough, England

    @bt_uk According to the automated phone call just recieved, my BT internet will be disconnected shortly due to people accessing my account without permission. Hung straight up. This is me reporting the problem to you. Thanks.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported

    @bt_uk What do you mean by ‘the engineer is still working on this’? They’ve definitely not arrived at my house! We waited at home all morning for the appointment which was confirmed yesterday & had no contact from BT or @OpenreachHelp to cancel or rearrange-not a great first impression

  • Simply_Tash Tasha (@Simply_Tash) reported

    @virginmedia It was so bad I had to by wifi from a @bt_uk hotspot, which I assume you will be refunding. Ever since you did some so called work in the area earlier in the week the net has been awful. Tbh, it has noticeably declined since we originally joined.

  • Jobbie1874 Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported

    Hi @bt_uk how do I make a complaint against BT Mobile? There is no option to do this on your website. I have received shocking service from BT Mobile over a prolonged period. Broadband you are great, for mobile you have been shockingly poor. Thanks

  • rachelpdavid Rachel David (@rachelpdavid) reported

    @bt_uk Great service today….not! Engineer due today between 1 and 6pm, no show and no communication to explain why!

  • frances_cutler Frances Cutler (@frances_cutler) reported

    @bt_uk Yes, but no thanks to any information from BT I'm afraid. Luckily another of your customers hung on for 1/2 an hour, spoke to a human and found out the problem was at BT's end and was being resolved, as it now is. It's nice of you to ask, but a day too late I'm afraid.

  • sarah_church sarah (@sarah_church) reported

    @bt_uk I’ve sent a text. I’ve had a series of issues over the past few months, just constant problems with my Wi-fi. Struggling to work from home at the moment with such poor service.

  • petedaviesmusi1 Pete Davies (@petedaviesmusi1) reported

    @bt_uk Very poor service.

  • dastewart1971 Oh no it’s Clem Fandango Esq. (@dastewart1971) reported

    @sarah_church @bt_uk Also it would be cool to plug your laptop into the cat 5 port on the back of the router, just to prove your problem is with the Wi-Fi and not your internet connection. If you live near a lot of other households then the Wi-Fi has to complete with everyone else.

  • damokinsella82 Damian Kinsella (@damokinsella82) reported from Lincoln District, England

    Hi @bt_uk nightmare this morning with yourselves, because someone spelt my name wrong causing all sorts of problems with setting up my new @NOWHelpTeam. Thankfully it’s sorted, but bit cheesed off, wasted my morning sorting it out. And no sign of my bt box which was due today 😡

  • petedaviesmusi1 Pete Davies (@petedaviesmusi1) reported

    Just been “upgraded” to Digital Voice by BT. The upshot is that two of our phones will not work. BT’s solution is to buy a new set of 4 phones for £119.98. Rip off. @bt_uk