BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 02/05/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Epsom, Feltham, Chertsey, Bracknell, Slough, Lightwater, Aldershot, Maidenhead, Woking, Walton-on-Thames, Southall, Ealing and Godalming.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dhm33x David McClelland (@dhm33x) reported

    @VodafoneUK I left @bt_uk a few months ago as you were 50% cheaper on the promise of same/ better speeds. The performance has been horrible. Giving me a never-ending 15% apology discount is no use when I can’t event watch a show without several instances of the spinning wheel!

  • HelenMaryPike All I want for Christmas is EU 🐟💃🐈😷❄️ (@HelenMaryPike) reported

    @bt_uk BT vans are in the village frequently, fiddling about. It's just lip service. We rural folk are of no real consequence.

  • percybiz TIMOTHY P (@percybiz) reported

    @bt_uk No! This is a problem that BT has literally refused to do anything about. Large parts of the area are supplied with appalling broadband coverage from the Bermondsey exchange because BT is simply an unfit provider. Meanwhile Hyperoptic supply my flat with 1GB. You are pathetic.

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @Tonysmini @bt_uk @BTCare If im paying for it & it's not working then it's being neglected... three engineers have said that they know that there is a local fault, but nothing has been done about fixing it...

  • jking_70 king (@jking_70) reported

    @bt_uk internet has been down since 1pm today and says it will be back up “shortly” any idea when that is?

  • HelenMaryPike All I want for Christmas is EU 🐟💃🐈😷❄️ (@HelenMaryPike) reported

    . @bt_uk spitefully exploit that, for many people, there's no alternative service provider. We're over a barrel and they can provide poor service, or none, as they please. No comeback.

  • percybiz TIMOTHY P (@percybiz) reported

    @bt_uk No!! Provide a decent service and stop lying to the public about your miserable appalling service provision. I'm not sure I could sleep at night if I was you and being paid to work for such a miserable service provider to peddle appalling lies.

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @BTCare Seems that @btcare aren't interested in sorting this problem out... Xmas TV constantly cutting out, 3 engineers who "can't find a problem"...why not replace hardware in my house to eliminate the possibility, then discover it's actually your infrastructure, that's failing?

  • CFCShaunnn Shaun (@CFCShaunnn) reported

    sort your **** out @bt_uk, actually fed up of how many times the internet goes down

  • treesurgeon47 Marshalls (@treesurgeon47) reported

    @bt_uk been waiting since August for my phone to be fixed. Apart from being fobbed off by customer relations people I’ve had virtually no contact with the ‘team’ allegedly dealing with my issue. A pretty shabby way to deal with people. Disgusted quite frankly