BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 03/16/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Brentford, Maidenhead, Slough, Hounslow, Southall, Camberley, Isleworth, Ealing, Richmond, Hayes, Godalming, Hanwell, Kingston upon Thames and Guildford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • britfoodfinder GB Food Finder (@britfoodfinder) reported

    @btbusinesscare Beautiful but what a shame our issue is not resolved after 5 months . So stressed about your double billing, charging us for lines in a premises we haven’t occupied since July and yet also charging the new occupier #billing #brokenpromises

  • Jack48431387 7 (@Jack48431387) reported

    @bt_uk come on BT it's been 24 hours and WiFi has been down all over the country, what's going on?

  • AlAllason Al Allason (@AlAllason) reported

    @bt_uk please sort yourself out, over 4hr of waiting (over 100GBP) in total spent and still can't get the issue resolved...

  • phwandjes Jane Williams (@phwandjes) reported

    Getting fed up with Internet dropping and slow speeds. Plus induction current crashing the signal @bt_uk @BTGroup #btinternet Any suggestions...

  • Dave1982_ Dave (@Dave1982_) reported

    @bt_uk I've got a smart hub 2 yet got refused for a disc to extend my WiFi... Concrete walls. No signal upstairs. Great. Been a BT customer over 10 years too

  • LacunaAspect MrCow20 (@LacunaAspect) reported

    @bt_uk I can't even get decent internet to my house, how do you think reliable wifi will help?

  • pricerachel Rachel Ann Price (@pricerachel) reported

    @bt_uk Terrible service after endless amounts of hours with your customer service team. We have tried to switch to your broadband but have had complications throughout which not one member of your team has been able to rectify.

  • WHITTERSTWLTTER H (@WHITTERSTWLTTER) reported

    @bt_uk NO. What I wish is for whomever that ruined my router settings to fix it without having to factory reset everything. I'm working from home, I can't afford to faff with it because your staff broke it. Why can't you just revert the setting that they changed?!

  • murt_c Curmudgeonly Cotters 🐝 (@murt_c) reported

    I'd forgotten how @btsport @btsportcricket ruin the cricket with adverts in-between every over, simply ramming ads out and ruining the analysis and flow of the game. Pay for sports, get bombarded with ads. It's poor.

  • Willy_Mitch William Mitchell (@Willy_Mitch) reported

    @bt_uk moved into my new flat after assurances my internet would be activated on existing line yesterday. It wasn’t. Now unable to work and can’t get through customer service - it’s not good enough!! Sort it out.