BT (British Telecom)

BT (British Telecom) Outage Report in Ottershaw, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ottershaw, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ottershaw, Surrey, England 01/09/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottershaw, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Godalming, Brentford, Woking, Hounslow, Slough, Ealing, Byfleet, Bracknell, Farnborough, Feltham, Maidenhead, Aldershot, Dorking and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ottershaw, England

Latest outage, problems and issue reports in Ottershaw and nearby locations:

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @bt_uk Yes they have after “hours” on the phone and then they charged me £40 it’s an insult. @bt_uk got it wrong I’m disabled recovering from cancer I’ve no window on the world other this mobile my life is shut down! I’ve got to wait till 27 Oct! And I told you Oct 3 it was happening !

  • StretchArmpit James Fox (@StretchArmpit) reported

    @bt_uk is disgraceful. All I want is the service I pay for to work. I assume there will be a reply to this with it being in a public forum but once it goes into a private conversation BT will be as unhelpful as ever. #switchingtosky

  • alancat07 Al Cat (@alancat07) reported

    @bt_uk Absolutely sick of this. An hour on chat the other week going through all my router/service, to be told it needs an engineer to come out, to then get a message to say nothings wrong. Then a week after someone from BT knocks on my door saying lots of people in area..

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk worst customer service ever. constantly waiting for 30 -60 mins plus to speak to anyone. promised callbacks that never happen. listening to the same x2 songs lyrics; 'giv me yer luvvin all threw the nigfht'/ wtf!!!!

  • GCDHK George Dunn (@GCDHK) reported

    @bt_uk you are a joke. We have no internet .. your help desk has no idea what is going on. We have been told that someone will call in Mi day…. And they’ve sent us a mini hub which may not arrive because Riyal nail@may be striking. Genius. Well done. What on earth are you?

  • teeny_beanie911 Teenybeanie (@teeny_beanie911) reported

    @bt_uk Is that a joke? Existing customer being charged £48.99 a month for internet only 🤬

  • GCDHK George Dunn (@GCDHK) reported

    @bt_uk Friday plans were ‘work from home’ but because of the poor service @bt_uk I will have to work on my holiday. No one on your help desk has a clue what the problem is. How can internet provision be a week day activity.

  • NatiniNatini Naaaathaaaaaannn (@NatiniNatini) reported

    @bt_uk Thanks, but this says for late/missed appointments. Does the same apply for when a connection is down for an extended period of time?

  • devizes2008 Carlos Figueira (@devizes2008) reported

    @bt_uk No mobile network in the Sn10 area