BT (British Telecom) Outage Report in Ottershaw, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottershaw, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Ealing, Guildford, Bracknell, Farnborough, Aldershot, Slough, Woking, Ashtead, Leatherhead, Thames Ditton, Epsom, Godalming and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Rutherford
(@Rutherford_Paul) reported
@bt_uk Right! Cache cleared & it’s still not working on the laptop, iPhone & also iPad which I’ve just now checked. I have also been to a neighbour & used their wifi (also BT) & eBay works perfectly fine. My router IS denying access to eBay for some reason!
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One Man And His Doom
(@one_doom) reported
@bt_uk I'm just trying to obtain my bt id and apparently that requires 2 web chats and being on the phone for half an hour for something I should be automatically provided with. Your customer support teams are appalling
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Chris Delahunty
(@iizzeebest) reported
@EE hi team. I recently upgraded and it seems to have kicked my login for btsport out (although I still have this as my extra) can you help please
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Russell Johnson 🐝
(@RussJohnson17) reported
@bt_uk having problems logging into my email, are there any current issues please ?
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Lesley Dunderdale
(@LesleyMDunders) reported
@bt_uk Can you tell me why I’ve had no signal on my mobile for the last couple of hours please.
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sara cassells
(@cassells_sara) reported
@bt_uk as a new customer experience it's a bit of a shambles and doesn't give me much of a hope for the service going forward.
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O L I
(@oli_sixty) reported
@bt_uk Our internet has been down for 4 days tomorrow. I booked half a day holiday for the engineer not to arrive. You tell us that this will be resolved and then extend it day by day. Our neighbours have the same problem but the website says no issues in your area!
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rob
(@rob__fraser) reported
@bt_uk hi, I'm a bit broadband customer. Whenever I try to connect to a BT WiFi hotspot on my phone it says my BT ID and password are incorrect even though I know they're right.
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Cavershambolic
(@Cavershambolic) reported
@bt_uk DM sent, but for the record what you have just said conflicts with what I was told in online chat earlier where I was assured 31 Jan was latest possible fix and I would receive updates as progress was made. 5 days to fix is unacceptable, it's 2023.
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Jeeves
(@GeneralJeevicus) reported
@bt_uk Yes, also the route of the problem is probably an email address associated with the older account, as it is still active, although I have long since forgotten what it is or any credential information, so its a repeating £0 bill action, which generates the email.