BT (British Telecom)

BT (British Telecom) Outage Report in East Malling, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Malling, Kent, England 01/20/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near East Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Maidstone, Chatham, Sevenoaks, Gravesend, Rochester, West Malling, Dartford, Swanley, Coldblow, Longfield and Royal Tunbridge Wells.

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City Problem Type Report Time
United KingdomGillingham Phone
United KingdomMaidstone Phone
United KingdomChatham Total Blackout
United KingdomChatham Total Blackout
United KingdomGillingham Internet
United KingdomChatham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near East Malling, England

Latest outage, problems and issue reports in East Malling and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lisaking695 Lisa King (@lisaking695) reported

    @bt_uk 5 days of broken promises of some to call me back regarding my 14 week wait for a broadband service when I was told it would be 2 weeks. No broadband no phone line no no like connectivity BT really don’t care

  • ashluthra87 Ashish Luthra (@ashluthra87) reported

    @bt_uk why is your broadband sooooo rubbish nowadays??? 3rd time I’m having issues in a matter of weeks, even with you sending me a new router! #timetosaybyebye 😞 #letdowns

  • CarlGHadgraft Carl Hadgraft (@CarlGHadgraft) reported

    @bt_uk has the wifi gone down in the HU11 region?

  • ashluthra87 Ashish Luthra (@ashluthra87) reported

    @bt_uk Yeah. My internets gone down again. I’m just showing orange light for over the last hour or so. 3rd time this has happened in recent weeks. A new router was sent out by yourselves and was told shouldn’t happen again. But clearly it’s done the same again.

  • guff3r Guff3r (@guff3r) reported

    is BT broadband having issues again? im getting dial up speed but paying fibre prices! @bt_uk #broadband

  • ashluthra87 Ashish Luthra (@ashluthra87) reported

    @margie746 @bt_uk Mines been down too!!! Need it for work 3rd time happening to me in last few weeks, can’t keep losing time off work!! Better be back up and running by morning.

  • 1dickdastardly Ricardo (@1dickdastardly) reported

    @77thomo @btsport You’re just as bad Thompson you ignoramus. Keep your ill informed opinions of #LUFC to yourself. Karen Carney has yet to apologise for her insulting remarks on Amazon Sport 29/12/20 & she has left herself wide open to ridicule. Bad pundits will be called out! male or female! 👊

  • andr3ww00d Andy Wood (@andr3ww00d) reported

    @77thomo @btsport Stupid ****

  • ProfEdSweeney Edward Sweeney (@ProfEdSweeney) reported

    @Brain_Chain Kate, I’ve resorted to telling people that I have “an issue in the background” every time one of my video calls collapses. I’ve assembled an excellent @bt_uk case study on customer service though. Every cloud.....

  • C4mrin 🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@C4mrin) reported

    @bt_uk No thanks. Have given up on it ever working reliably. Just counting down the days until my contract ends.