BT (British Telecom)

BT (British Telecom) Outage Report in East Malling, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Malling, Kent, England 02/05/2025 14:00

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near East Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Maidstone, Dartford, Chatham, Rochester, Sevenoaks, Gravesend, West Malling, Swanley, Coldblow, Longfield and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomMaidstone Internet
United KingdomGillingham Internet
United KingdomMaidstone Phone
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near East Malling, England

Latest outage, problems and issue reports in East Malling and nearby locations:

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • irishlad42 David O Flynn (@irishlad42) reported

    @VirginMediaIE Please Please Please do not upgrade to @btsport on Virgin Media Ireland as you will lose @SkySports. Seriously never heard the likes of it before. You have been warned people

  • JimsJams James Coleman (@JimsJams) reported

    No internet all weekend because @bt_uk didn't send out the hardware in time. First time choosing BT and it's a pretty terrible first impression. Currently paying for a service I can't use. A child without internet. Making arrangements because the wife can't work from home Monday

  • daisydoll1972 andrea (@daisydoll1972) reported

    @bt_uk Internet has been down most of the day. Earlier the website said estimated fix time 9.07pm. Now it’s saying a fix date can’t be provided. Has been happening a lot recently. At nearly £80 a month it’s not really good enough.

  • mildlyqueertbh Ian MacKaye's little red hat (@mildlyqueertbh) reported

    @bt_uk internet has been down in Falmouth since 1PM. What's the story here?

  • Basesketch Kirk (@Basesketch) reported

    @VancityReynolds @Vanarama @btsport As long as it's shared amongst the rest of the league I don't see a problem

  • jade49799 xJadeKatx (@jade49799) reported

    @bt_uk fix your wifi, its been down for 4 hours with no fix, its saying the fix was 1am but now its saying nothing. Its getting ridiculous now, its 2022, we shouldn't be having issues that take this long!

  • revstjames JSJ (@revstjames) reported

    @OpenreachHelp Sadly, no reference. @bt_uk are unwilling to raise an Openreach complaint to Openreach.

  • prosser_1984 Mike Prosser (@prosser_1984) reported

    @bt_uk I will still need help. Vodafone said I'd need to speak to BT to get it sorted. Eventually I got through to someone in BT today to be told that Vodafone must request/order the number to be transferred. Get back to Vodafone to be told that my old number is unavailable to migrate

  • Jobay1Kanobe Jobay (@Jobay1Kanobe) reported

    @bt_uk hello, can I have some help please?

  • aimeejayneyoung Aimee Young (@aimeejayneyoung) reported

    We’ve escalated an official complaint because @bt_uk tell us one thing and @OpenreachHelp say something completely different! We had a date of today, then 22 sep, now 30th! I just don’t understand your operating model honestly