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BT (British Telecom)

BT (British Telecom) outages and service status in Cowley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Cowley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Jun 24, 10:36 AM GMT+1.
  • 57% Internet (57%)
  • 29% E-mail (29%)
  • 14% TV (14%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cowley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cowley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cowley, England

The most recent BT (British Telecom) outage reports came from the following cities: Didcot, Oxford, Wallingford, Kidlington, Wantage, Bicester, and Witney.

CityProblem TypeReport Time
Didcot Internet 12 minutes ago
Oxford Internet 14 hours ago
Wallingford TV 16 days ago
Kidlington E-mail 19 days ago
Kidlington E-mail 19 days ago

Nearby cities with recent reports

Didcot

1 recent signals

12 minutes ago
Oxford

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cowley, England

Latest outage, problems and issue reports in Cowley and nearby locations:

  • sikaye_oxf
    Simon Kaye (@sikaye_oxf) reported from Oxfordshire, England

    @bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance

  • Moffontour
    Moff (@Moffontour) reported from Oxfordshire, England

    @bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • ellieeeroseee_
    E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, England

    So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

  • DoughnutDoney
    Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • BonSteventon
    Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.

  • Hoopsjackal
    Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @btsport Decent sports coverage but PLEASE stop the preaching. People watch you to see and enjoy sport, and people are turning off with your forcing opinions down their throats.

  • yatesy_oi_oi
    richard G-Yates (@yatesy_oi_oi) reported from Abingdon, England

    @btsport @bt_uk Not on my BT service I won't. Picture is rubbish. #BTbloodyterrible

  • biss5804
    BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

  • BikeSgt
    RP Bike Sgt (@BikeSgt) reported from Bicester, England

    Generally quick to moan at poor customer service so for a change a positive post about @bt_uk. Called earlier to look at changing tariffs due to increased prices. Lloyd was helpful, cheerful and upgraded me, saving me money as well. #GoodSkliis.

  • rogredhat
    Roger Neal (@rogredhat) reported from Abingdon, England

    @bt_uk Unfortunately still having issues :-(

  • xjadedawson
    Jade Dawson (@xjadedawson) reported from East Hanney, England

    @bt_uk first time customer and nothing But disappointment, 4 x 1 hour calls over the last week, 4 different days for deliveries, still not got our system up and it was ment to be running yesterday. Incorrectly charged already and still missing equipment !! Go BT!

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • georgeoufc93
    G . H (@georgeoufc93) reported from Woodstock, England

    Chris Sutton. Worst pundit ever in my opinion. He claims it wasn't a penalty but it definitely was in my view. #btsport #ChampionsLeague

  • willisRM73
    Dr Rich Willis (@willisRM73) reported from Kidlington, England

    @bt_uk Credit where it’s due. BT phoned me when they said they would & resolved my week-long issue. Everything working fine now but it shouldn’t have taken this long. 1 fairly satisfied long-standing customer. 👍

  • TheOxfordArms1
    Chef Bryn Jones (@TheOxfordArms1) reported from Kirtlington, England

    We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!

  • belhysys
    julien cazenave (@belhysys) reported from Wantage, England

    @bt_uk cold calling at 7:30 on Saturday... and she put the phone down when you say "I don t think a sale call at 7:30 is acceptable " How can I put a formal complaint in

  • Easters86
    Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • Forest_and_F1
    Edward Todd (@Forest_and_F1) reported from Ducklington, England

    VAR and poor referee decisions ruining any game of football. @OfficialFPL @EFL #ARSMCI #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

  • vcotton21
    Vicki (@vcotton21) reported

    @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

  • MattAkaSigmond
    Matthew Freeman (@MattAkaSigmond) reported

    @bt_uk how terrible can you make the broadband renewal process?

  • Rigamortai
    bob (@Rigamortai) reported

    @bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks

  • welshshez81
    welshshez (@welshshez81) reported

    @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • devraaaaaj
    Devraj Ray (@devraaaaaj) reported

    @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?