BT (British Telecom) Outage in Chinnor, Oxfordshire, England

Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

@bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

@bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.

@btsport please sack Peter Walton now. The guy is a complete an absolute moron and backs up everything that is bad about VAR. all 4 pros in the studio know it so please do not give the **** airspace. Its pathetic.

@BTCare Says there is good service. Hub seems ok at the moment though, maybe just a glitch. I’ll see how it goes. Thanks for the prompt reply.

@bt_uk So my phone line doesn't work my internet keeps going down my online reporting is ignored and yet you keep expecting me to pay for this non-service #btcustomerservice

Watched the first half of #GENLIV on @btsport , commentary team hadnt a clue what was going on, second half on @VMSportIE and @DaveMcIntyreIRL , what a difference... BT truely awful...

@samwindrim @btsport Are you still drinking that kiskadee shit or are you on the real shit 😁

Not sure whether to cry, shout, swear or all 3. Apart from ineptitude of the highest degree, @BTCare show complete and utter lack of regard or empathy when dealing with issues arising from #dementia I will be taking my story to @ofcom @DementiaUK @alzheimerssoc @BBCWatchdog

@bt_uk Complaint number is VOL013-428892707752 advise why no one called me back as agreed after the no show and if my appointment on Friday is happening or if they will also cancel it without explanation.

@jaysaintsfc @BTSportBoxing @btsport @Tyson_Fury @WWE He also needs to let that cut he sustained heal properly (WWE probably won’t help) but he’s doing all the right things

The @btsport app is ******* dog shit

Oh @BT_UK, I'm begging you, stop showing that advert with the opening paras from A Tale of Two Cities. That is the absolute WORST annoying drivel, and that's saying plenty from Dickens. #amwriting

@StrudwickM @YouViewSupport @bt_uk I’ve posted on the Sony community, contacted @itvhub and tried calling Sony direct - no answers. I’ll take the telly back to @curryspcworld for a refund if I can’t fix it 😢

@btsport @btsportfootball Can someone tell Martin Keown that if he is gonna commentate he should learn players names. Who ******** is Lovrens...