BT (British Telecom) Outage Report in Chapel en le Frith, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chapel en le Frith, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chapel en le Frith, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Buxton and Glossop.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Chapel en le Frith, England
Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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Richard Bond
(@Ric_Bond) reported
from
Manchester, England
Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
@RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
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Steve Roscoe
(@stechak1) reported
from
Manchester, England
Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI
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Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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colin
(@colin_howard87) reported
from
Tintwistle, England
@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TSLG1962
(@tslg1962) reported
@bt_uk BT engineer did not bother to turn up for an appointment you arranged and nobody had the decency to let us know. Typical BT appalling customer experience
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Chris Merritt
(@LordHippos) reported
@bt_uk Not yet I'll try and call them tomorrow (assuming I remember) It's only mobile contract sub £10/month SIMO so not a major problem! P.S. I wish you didn't increase my Broadband contract that I only took out a couple of months ago by 14-15%!
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Jane Barker🍃💚🍃🌻🌻🌻
(@ecojaney) reported
@bt_uk I’ve been contacting your Full Fibre team/Complaints/Early Life team/Advisors since last Friday 31/3 - it’s like a game of pass the parcel. Nobody wants to deal with it or sort out getting me reconnected. It’s the most appalling customer service EVER!
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KJ
(@selkie_siren) reported
Received a written response to a #complaint I made to @bt_uk. It does not address my complaint at all. However, the letter starts "Dear Mr Saunders" so maybe it addresses his complaint, poor man. I wouldn't know. #AppallingCustomerService
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Anthony Hibbs
(@HibbsA) reported
@janie07 @bt_uk It’s ridiculous isn’t it? Spoke to at least 10, friendly, trying to help but can’t, BT staff. No ownership of problems. Apparently my landline was cut off when Openreach installed fibre. Why?! So it’s had to be installed as a new connection. The drop outs? Infuriating.
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Jane
(@janie07) reported
@JeniWren @bt_uk We had BT fibre installed on 14th February - line went down last Friday!! No phone and no internet!! Been told no fault on line?! #rubbishservice
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Jane Barker🍃💚🍃🌻🌻🌻
(@ecojaney) reported
@bt_uk your customer service is appalling. Full Fibre upgrade processes wrong - cut off my broadband in error 31/3 and nobody knows how to reconnect me. Told I have to wait for engineer to come 19/4 - nearly 3 weeks 😡 Order supposed to be expedited but stuck in system for days!
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Fran pickard
(@PickardFran) reported
@alickie66 @bt_uk I know the feeling have spent 30+ hours on the phone to BT and no further forward, no way to treat people in their 80s with health issues
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drivingbigdavy
(@BigDavysDriver) reported
@bt_uk My unbreakable wifi is broken (again).
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Lea
(@leam1985) reported
@bt_uk haven’t been able to get any mobile signal all morning. Turned phone off and on, reset mobile data, what else can I do?