BT (British Telecom)

BT (British Telecom) Outage Report in Chapel en le Frith, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chapel en le Frith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapel en le Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chapel en le Frith, Derbyshire, England 12/23/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chapel en le Frith, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Buxton, Glossop and Stalybridge.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chapel en le Frith, England

Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:

  • Redutd99Rhys OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • drchrisferguson Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • drbexl Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

  • aspspooner Philip Spooner (@aspspooner) reported from New Mills, England

    @bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • AmosMurphyMedia Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • Ric_Bond Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • Lbartram Lee Bartram (@Lbartram) reported from Ashton-under-Lyne, England

    @peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin

  • PravPatel_ Prav Patel (@PravPatel_) reported from Manchester, England

    @bt_uk are your internet services down in Manchester?

  • LiamMelvin92 Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • SimonLemons49 Simon Evans (@SimonLemons49) reported from New Mills, England

    ******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS

  • ciarond27 Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

  • knott46 Harvey Knott (@knott46) reported from Strines, England

    Moto3 racing never disappoints #btsport ✊🏼👍

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • telfordmon Telford Mon (@telfordmon) reported

    @bt_uk Double the speed online which is obviously wrong. The correct result is in the bt app. These speeds are after i factory reset the hub. Should this solve my broadband issues?

  • OllieF64554527 Ollie F (@OllieF64554527) reported

    @bt_uk Told him he has to pay as their is time between him moving homes. Rather than put the account on hold you want to charge him for the full contract and then to set up a new one when he eventually moves home. Disgraceful! Hes been a customer of yours for 15 yrs

  • s4ddique Sid (@s4ddique) reported

    @bt_uk Every other service, agency, company or provider I know responds to complaints, acknowledges, apologises and at times states how they have handled the complaint. Why does @BTGroup not do this? How do I know the complaint has been handled/ looked into at all?

  • janexwaldorf jane mason (@janexwaldorf) reported

    @bt_uk @bbcbitesize Hi my BT internet has had a fsult for 11 weeks. 2 kids to homeschool. Limited and poor communication from u where i am constantly chasing YOU and Openreach to resolve. Please look at your DMs. 11 weeks! Would never reccommend BT and cant wait to leave and go back to Sky.

  • violetdragon_92 VioletDragonProjects (@violetdragon_92) reported

    @btbusinesscare Hi, i have found the problem. the wiring to the Wall socket is the the problem. but i have fixed it now.

  • Oliver___Brett Oliver Brett (@Oliver___Brett) reported

    @btsport @btsportcricket Once again, your digital video highlights service from the cricket is lamentable. When are you going to have an on-demand link available of day five from Sydney? A decent 30-minute wrap-up, say? Subscriptions are expensive and we need value for money!

  • stephenpackeruk stephen packer (@stephenpackeruk) reported

    @bt_uk It's not for me. BT Call Protect isn't enough, it needs an action to be taken in advance. I think you need a simple post-call reporting tool so the scammers can be easily identified and blocked from your network; ideally prosecuted.

  • Portal_Queen Sarah Robson (@Portal_Queen) reported

    @anna55806428 @bt_uk Oh I see, that's a shame. Was hoping to be able to get back up wi fi. 3G/4G also terrible at our house - but its better than the wi fi - sometimes I have to turn the wi fi off on my phone to force it to use data as the BT wifi is so bad cant get online with it.

  • CJK_84 Chris Kirby (@CJK_84) reported

    @bt_uk My internet service has stopped this morning (purple flashing light on Smarthub2). BT diagnostic bot found no errors on line - what next? Help please! Thanks

  • anna55806428 anna (@anna55806428) reported

    @Portal_Queen @bt_uk It’s frustrating and made worse by the fact that you still have to pay the service providers the full cost for a poor service. There should be some discount at the very least. Hope you get sorted soon.