BT (British Telecom) outages and service status in Chapel en le Frith, England

Problems in the last 24 hours in Chapel en le Frith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapel en le Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chapel en le Frith, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashton-under-Lyne, and Stockport.

City	Problem Type	Report Time
Ashton-under-Lyne	Phone	15 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chapel en le Frith, England

Latest outage, problems and issue reports in Chapel en le Frith and nearby locations:

• 
  Simon Evans (@SimonLemons49) reported 7 seconds ago from New Mills, England

  ******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS

• 
  Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported 2 minutes ago from Stockport, England

  Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

• 
  Cheadle Town FC (@CheadleTownFC) reported 6 minutes ago from Macclesfield, England

  Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

• 
  Starting XV (@StartingXV) reported 11 minutes ago from Castleton, England

  The plaster on the neck of the Falcons players in a yellow card cloaking device. Come on WB 2 poor decisions. #btsport #rugby

• 
  David Brocklehurst (@D8rok) reported 11 minutes ago from Whaley Bridge, England

  Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

• 
  Iain Hughes (@F1Hughsey87) reported 15 minutes ago from Macclesfield, England

  @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

• 
  Iain McDonald (@iainmc123) reported 16 minutes ago from New Mills, England

  Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking

• 
  Iain McDonald (@iainmc123) reported 19 minutes ago from Strines, England

  @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

• 
  Darren Miller (@Darrenmiller87) reported 30 minutes ago from Cheadle Hulme, England

  @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

• 
  Iain McDonald (@iainmc123) reported 31 minutes ago from New Mills, England

  Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

• 
  David Kelly (@David_KellyUK) reported 31 minutes ago from Ashton-under-Lyne, England

  If you’re watching the #ePremierLeague on @SkySports then you need to give your head a wobble. Don’t support it, ridiculous Sky Sports even saw value in the righrs acquisition! That crap belongs on @btsport at the most.

• 
  Simon Evans (@WelshSimonEvans) reported 32 minutes ago from New Mills, England

  What the actual **** is going on with the coverage @btsport - you charge me a fortune and then this shite keeps dropping out? #PORLIV

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 32 minutes ago from Macclesfield, England

  @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

• 
  Kevin Ball (@kevbmcfc) reported 32 minutes ago from Stockport, England

  Brilliant game spoiled by some absolutely terrible commentary on @btsportfootball @btsport. #BayernPSG

• 
  Catherine Johnson (@Catheri93331915) reported 44 minutes ago from Macclesfield, England

  @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

• 
  Chris (@Chrisisace9) reported 46 minutes ago from Chapel-en-le-Frith, England

  @bt_uk problem dragging on for 6 weeks now, countless non-returned calls and a complaint now raised, yet still you failed to call again on Friday and I have just spent 30 mins on hold for nothing. Please can someone to call me for an update? See DM for account

• 
  ★ Deborah Moses (@TheSilverZebra) reported 46 minutes ago from Macclesfield, England

  @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

• 
  Gareth Worrall (@gazworrallradio) reported 50 minutes ago from Stockport, England

  @RadioPaulHulse @bt_uk @bt_uk are shite. I'm with Sky never had a issue. Leave the useless *******.

• 
  John Millington 🅙 (@JPM9685) reported 56 minutes ago from Ashton-under-Lyne, England

  @BTCare why is my Internet proper dog 💩 today £80 a month and it’s piss poor

• 
  Sean Krool (@KroolsBoxing) reported 58 minutes ago from Ashton-under-Lyne, England

  How did David Adeleve win that fight totally out worked and beaten too the punch let’s not beat around the bush that is a terrible decision #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Godfrey (@Fliposteo) reported 7 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  MattHopkins1620 (@MattHopkins1620) reported 14 minutes ago

  @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

• 
  Graeme Davis (@GraemeDavis) reported 15 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

• 
  Trevor Chenery (@Krisp06) reported 16 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Sebastian Colt (@Red_Rescue) reported 16 minutes ago

  @bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.

• 
  Nikki Anderson (@NikkiOsbor4715) reported 17 minutes ago

  @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

• 
  Sam R (@maz558) reported 17 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  David Sinfield (@omotforest) reported 18 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  Tubularswells (@Tubularswells) reported 18 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Sadaf Ahmed (@SadafAh05016729) reported 20 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?