BT (British Telecom)

BT (British Telecom) Outage Report in Gastard, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gastard, Wiltshire, England 12/07/2025 10:45

December 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gastard, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge, Yate, Chippenham and Gastard.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomTrowbridge Internet
United KingdomBath Internet
United KingdomYate Internet
United KingdomTrowbridge E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gastard, England

Latest outage, problems and issue reports in Gastard and nearby locations:

  • _Brewer_ Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • wickwar Hmmmm (@wickwar) reported from Chipping Sodbury, England

    @bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gozzand AJG (@gozzand) reported

    @bt_uk my landline phone isnt working, whatever i dial i get a constant beeeep, i cant log into my bt accounts as goes to 2 factor aut. and no passcode is coming to my email address? internet is still working, strangely, need help urgent

  • anand322 Anand (@anand322) reported

    @bt_uk Absolutely useless at resolving an error. Broadband down since 24th. The support staff have been trying to book an appointment with no luck due to system faults. No call backs, no updates and a FTTP supposedly the fastest 900 Mbps connection has gone down to 0 Mbps

  • NDTyler_VI Neil Tyler (@NDTyler_VI) reported

    Just watching #PoundLand on @btsport and I never realised the Bridge used to have a barbed wire, electrified fence! 👀 I knew the 80s were bad, just not that bad

  • Lyn6H Lyn (@Lyn6H) reported

    @bt_uk Received text and voicemail today " Another customer wants to take over the phone line at your address..................... call 0800 500 288 . Is this a scam please or something I need to take action over?

  • workssmoggycat Chris Nichol (@workssmoggycat) reported

    @bt_uk @Dave_CL_Clarke My service is down also but I can't report it as I don't know my landline number! The hub is stuck on the orange light

  • Advoftractorboy Graeme Brooke (@Advoftractorboy) reported

    @bt_uk @BTCare angry doesn’t describe fact my 89yr old mum without phone which is her only lifeline for second time in week. Trying to get urgent call out to fix more effort than getting blood out of a stone. Quick enough with your extortionate bills though

  • lalaladawson Bryce (@lalaladawson) reported

    @bt_uk That’s who I’ve been on the phone to Dee, apparently anyway. After speaking to 5 different advisors today and attempting to raise a complaint, which I was told would be closed straight away as resolved I got no further forward!

  • bjdasilvagrave Ben da Silva Grave (@bjdasilvagrave) reported

    @virginmedia considering how much you charge for your services. It is surprising that technical support doesn't operate 24hrs like @skytv and @bt_uk and all you are left with in the middle of the night is your automated system that isn't very helpful.

  • bkpriv0 SanchoSzn (@bkpriv0) reported

    @MrDragonfyr @bt_uk Such a **** time for it to cut out ffs

  • richard37736541 richard Dunbar (@richard37736541) reported

    @btsport why is your uploading of WWE smackdown so bad? For something that finished at 3am, to not have it available at 8am is bad considering I pay £30 a month to watch this. Almost every week there is issues with WWE on BT sport now, it's a joke