BT (British Telecom) Outage Report in Gastard, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gastard, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Gastard, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Devizes, Chippenham, Bath, Trowbridge and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Devizes |
Internet | |
| Devizes |
Internet | |
| Chippenham |
Internet | |
| Chippenham |
Internet | |
| Chippenham |
Phone | |
| Chippenham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Gastard, England
Latest outage, problems and issue reports in Gastard and nearby locations:
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𝔸𝕒𝕣𝕠𝕟 🦢
(@aaronoshea1550) reported
from
Chipping Sodbury, England
@bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
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I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
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John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
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Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
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Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
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Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
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Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
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Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
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Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kiy-board Warrior ⚔️
(@KiyNaia) reported
@Niki44 @bt_uk It makes it so much worse when they have an attitude like that and don’t even try to help!
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Mark Ingram
(@mark_ingram) reported
@bt_uk how do I cancel a product without having to phone up? I can order via the web; why can't I cancel via the web? A 14.4% price hike is literally ridiculous given the shoddy service you've been providing me for the past 6 months.
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Samantha Cook 🏴
(@samanthaacookx) reported
.@bt_uk so how come our internet bill is now going up to £75 per month but you’re offering new customers the same service for £31.99? Disgusting. Billions in profits over the last year yet the customer has to pay more?
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Shaun Masterton
(@Notretsam) reported
@bt_uk nope, still doesn't work, and been on phone for almost 20 mins, pretty sure it's a tech issue on BT's end. I changed my pass twice and it is correct. however, I'm so done with BT for today. do appreciate the reply
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jessie.
(@baltrouxa) reported
@bt_uk my service fell OUT OF THE BLUE this afternoon and the estimate is for the 7th for a fix. i want a discount for the amount of time my service is down bc i had to pay for mobile data. this is a joke i live in central london and you don’t have one emergency engineer???
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
@BT @BTCare Need to understand why the Relay UK app for deaf persons has stopped working ( tried using on two phones). No advisers available on the 24 hour helpline either. Has the service been shut down???
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Chloe Turner
(@chloelturner04) reported
@bt_uk is your broadband down? My router has been flashing purple for hours and I have reset and unplugged all the wires a few times?
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Laura Whitehouse
(@laurajillw73) reported
Disgusting service from @bt_uk who are going to put up my my monthly price but won’t let me leave my contract without charging me over £100!!!
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Joy Sayer
(@joy_sayer) reported
@nsandihelp Have found a solution to the problem. Our @bt_uk line restricts international calls. We unrestricted it, and your call then came through. Why are your calls coming from abroad?
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Mairead McGroggan
(@Mairead04) reported
@bt_uk I enquirer about canceling my broadband order as sky were trying to keep me a a customer but I want to move to BT my equipment is due anyday