BT (British Telecom)

BT (British Telecom) Outage Report in Gastard, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gastard, Wiltshire, England 11/04/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gastard, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Chippenham, Gastard and Yate.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Phone
United KingdomChippenham Internet
United KingdomBath Wi-fi
United KingdomGastard Internet
United KingdomYate E-mail
United KingdomBath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gastard, England

Latest outage, problems and issue reports in Gastard and nearby locations:

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • wickwar Hmmmm (@wickwar) reported from Chipping Sodbury, England

    @bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • _Brewer_ Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woollers Stephen Woolston (@Woollers) reported

    In November I reported to @bt_uk that the solution they promote for backing up your data, BT Cloud, had stopped working. Many, many people are complaining in BT's forums how terrible it is. I have had an open complaint for months now and it still isn't fixed. It's ridiculous.

  • 2WB10 2WB (@2WB10) reported

    @bt_uk It’s not just my opinion no, it’s been the opinion of ofcom on many occasions. And no, I’m dealing with your ELC office but they’re just as useless. I’m quite tempted to screenshot and show some of the replies I’ve had from them. They’re comically bad.

  • rubyrockcake Ruby Rockcake (@rubyrockcake) reported

    @bt_uk spent the day without broadband - is there a problem in DT1?

  • C00KY Tony Cook (@C00KY) reported

    @bt_uk Why am I able to get FTTP from EE (owned by BT) but can’t get it from BT? Should I cancel BT and go to EE?

  • stumbeline1987 Anotherkentishlasd (@stumbeline1987) reported

    @bt_uk been unable to wfh for 4, going on 5 days. Engineer today could have fixed wifi but didn’t because we are going to leave you- if I lose my job will you pay my wages? We are still paying you for a service until mid April!

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    Day 5 without broadband: turns out the problem wasn't with OpenReach but BT wholesale. They don't seem to be able to click a button to authorize broadband activation! I get to receive a review call on April's Fool (the irony) but no assurance that it'll be fixed! Thanks @bt_uk!

  • bwaysara Beth (@bwaysara) reported

    @bt_uk Hi, I signed up for a broadband & phone contract with you but it's only showing broadband in the My Products section on the app. Also saying there's a problem with the incoming calls on my Digital Voice any updates on that?

  • oneshortarm Joanne Olsen she/her (@oneshortarm) reported from York, England

    @bt_uk Can you help my father-in-law to download Norton? He has removed McAfee, had two phone calls with you and it still won't do it as the virus scan fails. Help!

  • welshelf13 Georgina Rowlands (@welshelf13) reported

    @bt_uk Just the live RAW that I seem to have issues with, Smackdown seems to be ok! Get the odd issue with others but when things run over the scheduled time or the channel changes. This time it just didn’t record but previously has said recording failed. Box is connected to the router

  • JacobGough20 Jacob Gough (@JacobGough20) reported

    @bt_uk I did open a complaint but they seem to have closed that and passed me back to sales to start all over again