BT (British Telecom)

BT (British Telecom) Outage Report in Gastard, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gastard, Wiltshire, England 12/21/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gastard, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, Trowbridge, Yate and Chippenham.

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City Problem Type Report Time
United KingdomBath Phone
United KingdomBath Internet
United KingdomBath Internet
United KingdomTrowbridge Internet
United KingdomBath Internet
United KingdomYate Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gastard, England

Latest outage, problems and issue reports in Gastard and nearby locations:

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • _Brewer_ Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • kevins1966 Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • cyberco I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • mitukshooter John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • hols_elton Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • nickfshort Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • aaronoshea1550 𝔸𝕒𝕣𝕠𝕟 🦢 (@aaronoshea1550) reported from Chipping Sodbury, England

    @bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.

  • Jerryparr Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • GavBaileyLFC Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • louise67cowley Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmT_Maths Em Tee (@EmT_Maths) reported

    @bt_uk Why are your systems so ableist against those who cannot phone you? Apparently, I can contact the billings team via text chat, but they can't help with orders & have told me to "just call" instead. Ironically, there's no message system to the complaints department either.

  • JulFletch Julie Fletcher (@JulFletch) reported

    Internet went down last Sat, phoned @bt_uk & booked an engineer appt for Monday. Relative waited in for 6 hours - no show. BT apologised & made another appt for today, relative sat in for another 6 hours & no show!!! Next available appt next Tuesday 🙈 awful system & service!

  • Itsonlyme1001 Paul Medland (@Itsonlyme1001) reported

    @bt_uk Hi Dee when I try to login it asks for my email address or user name. My email address is a gmail one which it accepts but it doesn't recognise the password when I go to change the password it will recognise the gmail address and it will send a code but it never arrives.

  • JCAllen33 JC Allen (@JCAllen33) reported

    @bt_uk I’ve just restarted my BT Sport subscription. Tried to login and I’m getting an error code ID153.

  • sarmartinnn Sarah Martin (@sarmartinnn) reported

    Worst service from @bt_uk charging £20 on my credit card as a holding payment and 17 days later still haven’t refunded me!

  • darrencoleman31 Darren Coleman Diaz (@darrencoleman31) reported

    @bt_uk on hold for 2 nights in a row for over 30 minutes and still not spoken to someone with regards to a price increase on my account I was not aware of! Customer service at its worse 🤬🤬

  • LJStewart17 LJ Stewart (@LJStewart17) reported

    Really disappointed in @bt_uk and the service being provided to elderly relatives...maybe I just expect too much...

  • vamattc Matt (@vamattc) reported

    @bt_uk @rsg1ll Can i get help too

  • badservicebewar Helly West (@badservicebewar) reported

    @bt_uk Thanks for coming back to me Lisa. I have just finally managed to speak to someone and hopefully resolved my query. Some feedback that you could perhaps pass back is that BT should try and make it easier for customers to speak to BT customer service reps and not have to go 1/2

  • F1morkPaul Paul Davies (@F1morkPaul) reported from Elgin, Scotland

    Day 7 of no Internet, we are so fed up. Booked getting connected over a month in advance of returning to the UK. One hand isn't talking to the other, and it takes 3 teams to do 1 job. The EE box provided in the meantime is ruuubbbish. Doesn't help WFH fam either. Come on @bt_uk