BT (British Telecom) Outage Report in Gastard, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gastard, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Gastard, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bath, Chippenham, Yate, Trowbridge, Malmesbury, Calne, Devizes and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Chippenham |
Wi-fi | |
| Yate |
Phone | |
| Trowbridge |
TV | |
| Trowbridge |
Phone | |
| Trowbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gastard, England
Latest outage, problems and issue reports in Gastard and nearby locations:
-
Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
-
Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
-
Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
-
Louise Cowley
(@louise67cowley) reported
from
Bathford, England
@bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.
-
Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text
-
Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
-
Jerry Parr
(@Jerryparr) reported
from
Peasedown Saint John, England
@BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787
-
John Andrews
(@mitukshooter) reported
from
Trowbridge, England
@bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere
-
Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
-
Jak Edgley
(@Jak_Edgley) reported
from
Calne, England
@McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂
-
Harry
(@harrygoodfella1) reported
from
Corsham, England
Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please
-
Gav Bailey ✋☝️
(@GavBaileyLFC) reported
from
Melksham, England
@charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍
-
Holly Elton
(@hols_elton) reported
from
Bradford-on-Avon, England
@bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service
-
Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
-
Andrew Taylor
(@ATaylor87) reported
from
Calne, England
@bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!
-
I P
(@cyberco) reported
from
Bathford, England
@dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home
-
Nick Short
(@nickfshort) reported
from
Bathford, England
Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes
-
Kevin Searle
(@kevins1966) reported
from
Bathford, England
Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc
-
Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
-
𝔸𝕒𝕣𝕠𝕟 🦢
(@aaronoshea1550) reported
from
Chipping Sodbury, England
@bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Xanxus
(@Xanxus67294671) reported
@bt_uk if you really mean and care to help your customer, do all 3 things without removing any goodwill. or since i believe after going through all that i have i deserve that goodwill and more. i should expect a negative response, let me get ready to be dissapointed again.
-
Xanxus
(@Xanxus67294671) reported
@bt_uk makes no sense, what is the merit in that, it should be something you should be doing in the first place, raising the case without reopening the complaint; is this your way of trying to get your goodwill back???? pfft
-
russy-1
(@russy_1) reported
@bt_uk have you considered that by 'upgrading' people to a digital service you will be cutting off many many people who if they have a power outage will be completely unable to contact anyone or even report it to @UKPowerNetworks or worse if unwell call 999???
-
Harry Eccles
(@Heccles94) reported
Also, how can I fail a credit check (my credit is excellent, i have just bought a house and mortgage) for the cheaper package, and then miraculously pass it for the more expensive? Not fair. @bt_uk and @EE really need to sort this out.
-
Rowan Labban
(@RowBow7) reported
Catastrophic failure of @bt_uk again. No internet for 9 days, how can a business run like this? I have emailed #philipjansen but clearly @bt_uk don't value their customers at all. I have lost money from my business, but luckily the daily £8 compensation will help. Absolute joke.
-
Anthony Wiltshire
(@antonwiltshire) reported
@bt_uk Come on 1mbps- we’ve asked time and time over to upgrade to better WiFi but how is this possible when you can’t do it- we pay for a service and 1mbps is not a service.
-
darren jackson
(@darren_jackson1) reported
@bt_uk credit where its due reported issue last night and resolved with in 24hours out to the house and a quick repair
-
Xanxus
(@Xanxus67294671) reported
@bt_uk If he reopens the complaint removes the goodwill which is justified to be given to me, you just admitted that your still blaming open reach and you will just raise the case for that is it? that is your review? wtf is the point in that? just leave it, this is just getting worse...
-
Xanxus
(@Xanxus67294671) reported
@bt_uk you can read and review the complaint without removing goodwill, clearly i wouldn't be here talking on social media if things were completely resolved. Goodwill is fine with all that has taken place but since you can do the things that before your staff said BT couldn't, do it...
-
Regina
(@ReginaJamesreg4) reported
@bt_uk disappointed again with BT, no service for several hours in Bexleyheath, hub is blue !!!