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BT (British Telecom)

BT (British Telecom) Outage Report in Gastard, Wiltshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Gastard, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Gastard, England

The most recent BT (British Telecom) outage reports came from the following cities: Bath, and Devizes.

CityProblem TypeReport Time
Bath Internet 23 days ago
Devizes Internet 24 days ago
Bath Internet 2 months ago
Trowbridge Wi-fi 2 months ago
Yate Total Blackout 2 months ago
Trowbridge Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gastard, England

Latest outage, problems and issue reports in Gastard and nearby locations:

  • thejoeywessex
    Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • mitukshooter
    John Andrews (@mitukshooter) reported from Trowbridge, England

    @bt_uk Our number is already registered on Call protect service and TPS and still you allow all these scammers access to YOUR customers. I have reported todays ones on that link but not holding my breathe BT will be bothered acting. Options are remove phone from line and/or go elsewhere

  • harrygoodfella1
    Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • Rosariosbath
    Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here

  • cyberco
    I P (@cyberco) reported from Bathford, England

    @dvernalls @bt_uk Move to full voip infrastructure from circuit switched PSTN will mean major savings for operators and simplification of the network, full fibre to the house won’t need a copper pair for the phone same for cable. Will be a first step to cheaper bandwidth to the home

  • Jerryparr
    Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @bt_uk our wifi is so slow recently. We are on a fibre connection. 01761438787 cant login to BT app as PIN has not arrived by text

  • GavBaileyLFC
    Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • louise67cowley
    Louise Cowley (@louise67cowley) reported from Bathford, England

    @bt_uk @BTCare @Ofcom @OliverDowden 2/2 Bt say she has debt of £800 from last year and won’t connect until it is paid. She did not use wifi at her house and how on earth can she afford that when support herself and child on student loan. Please help.

  • hols_elton
    Holly Elton (@hols_elton) reported from Bradford-on-Avon, England

    @bt_uk I have now been told Engineer will be back out in Thursday. Not good customer service

  • _Brewer_
    Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • kevins1966
    Kevin Searle (@kevins1966) reported from Bathford, England

    Idiot @btsport commentator only seems interested in Tuchel’s preferred script. #wwfc

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • nickfshort
    Nick Short (@nickfshort) reported from Bathford, England

    Right, might as well cancel my @btsport subscription. I can look at The Horror Channel for free. #Ashes

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • ATaylor87
    Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • Jak_Edgley
    Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • Jerryparr
    Jerry Parr (@Jerryparr) reported from Peasedown Saint John, England

    @BTCare we have very poor speed on our wifi and have for a couple of weeks. Tried to logon to BT app but have not recieved PIN yet!! 01761438787

  • aaronoshea1550
    𝔸𝕒𝕣𝕠𝕟 🦢 (@aaronoshea1550) reported from Chipping Sodbury, England

    @bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.

  • brendanfuller
    brendanfuller (@brendanfuller) reported from Bathford, England

    @bt_uk No reported issues in Bath, ba2

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • biscuitbigfoot
    Joshua White (@biscuitbigfoot) reported

    Evening, @bt_uk I hope you can help. You are advertising an upgrade deal to me that includes the full fibre promise. However, Openreach have confirmed to me today that’s the plans to roll out FTTP to my are are cancelled? Why are you still promoting the full fibre promise?

  • clarebotterman
    Clare botterman (@clarebotterman) reported

    @CFArtTherapy @bt_uk I must have the Midas touch! Write to the CEO! I have and won’t stop until I get proper closure on this debacle. I resent the time i have had to spend on what should have been a simple issue however Open Reach have a monopoly and this is why their service is poor in my view!

  • SeanBens
    Sean benham (@SeanBens) reported

    @bt_uk useless, let down on x2 connection dates x1 moved without me even being notified. Missed first one didn’t come on wait a week for the next date given doesn’t come on again I call up have to wait for an engineer for a week he turns up and says it’s BT’s end goes away.

  • Chris_Leigh_UK
    Chris Leigh 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Chris_Leigh_UK) reported

    @bt_uk As long as they are not performing that divisive knee gesture, I’m in full support.

  • negative_weirdo
    Daddy (@negative_weirdo) reported

    @btsport You should be sending out voip phones in anticipation for the change. Not weeks later! I'll be speaking to OFCOM and raised a complaint with BT

  • PoundshopGuv
    the Poundshop Guv’nor (@PoundshopGuv) reported

    @BethanMW @bt_uk for me it took BT five goes including a disconnection of working service totally out of the blue, after 2 weeks of 40+min phone queues and speaking to people who weren't capable or empowered to help, BT finally re-connected me. If you can, take your business elsewhere.

  • cjohnstone1974
    Craig Johnstone (@cjohnstone1974) reported

    @btbusinesscare problem with accessing my bt email account need to sort it ASAP

  • negative_weirdo
    Daddy (@negative_weirdo) reported

    @btsport YOU disconnected the analogue line and said we are being moved to digital voice! Now we have no phone! No incoming or outgoing! Revert our phone line back! The PSTN shut down is 2025!!!!!

  • michelletmoore
    Michelle Moore (@michelletmoore) reported

    1/2 So my @BTCare internet has been dropping out for weeks had an engineer out said theres no problem blamed it on my @skytv box have now booked for sky to come yet my wifi still isn’t working on any devices dropping out don’t think the sky box is the problem here 🙃

  • fernandes_fab
    Fabiana Fernandes (@fernandes_fab) reported

    @bt_uk Came home after being away to find broadband issues since I don’t know when. Call your support team to find out it’s an external fault that might only be fixed next Tuesday. How does one work from home and how you justify this lack of service. I would like 2 review my bill